Sökresultat för "Technical Support"

Studerar du på universitet och vill ha ett jobb på helger med möjlighet till sommarjobb under sommaren? Då kanske det här jobbet är perfekt för dig. Onslip Onslip utvecklar digitala kassa- och restaurangsystem för restauranger och affärer runt om hela Sverige. Med den senaste tekniken hjälper vi restaurangägare att förenkla deras vardag med minskad administration och ökad lönsamhet. Vårt kontor ligger i centrala Linköping och vi är ett tight team om 15. Läs mer om oss på onslip.com och spana in oss på facebook. Jobbet Vår kundtjänst vårdar det viktigaste vi har, våra kunder. Du kommer att hjälpa restauranger, caféer och andra företag med frågor och tekniska problem. Arbetet sker via telefon eller online när kunden tar kontakt med Onslip men du tar även proaktivt kontakt med kunder för att säkerställa att kunderna är nöjda och att dom har allt dom behöver för att bedriva en effektiv verksamhet. Du hanterar även frågor om avtal, fakturor och andra kundtjänstrelaterade ärenden. Våra kunder Vi har passionerade företagare som kunder över hela Sverige, framför allt inom restaurang. Våra kunders framgång är vår framgång och därför jobbar vi outtröttligt med att ha Sveriges nöjdaste kunder. Vem är du? Du är ansvarsfull, driven, serviceinriktad, gillar att jobba i team och har ett intresse för teknik. Vi ser att du har en gymnasial utbildning men utöver det finns inget krav på utbildning, på Onslip kommer du att få all utbildning som du behöver. Arbetstider Vi kommer tillsammans fram till ett schema under supportens öppettider. Goda möjligheter finns även för utökat arbete under sommaren. OB-ersättning tillkommer för obekväm arbetstid. Supportens öppettider Vardagar 09:00-18:00 Helger 11:00-15:00 #Helpdesktekniker #Supporttekniker #Kundtjänstmedarbetare #Telefoni #Support #Kundtjänst #IT #Helpdesk #Service #Kundvård #Teknisksupport #Avtalssupport #Fakturasupport #Rådgivare #Kundrådgivare #Kundservice #Student #Extra #Deltid

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen. Denna position rapporterar till: Technical Support Manager __ Your Role and Responsibilities As a Technical Support Engineer, you will take on a central role supporting ABB’s automation platforms used across the Energy, Process and Marine sectors. Your expertise will help keep mission‑critical systems running reliably and efficiently, and you will be a key technical partner to teams across ABB’s global organization. In your role, you will handle complex technical challenges across the full system lifecycle from design and testing to installation, commissioning and long‑term operation. Your work will involve close day‑to‑day collaboration with local project teams, service engineers, specialists, Product Management and R&D. You will also interact directly with customers, giving you a firsthand understanding of how your work supports real industrial operations. This is a role for someone who enjoys understanding how things work, finding the root cause of problems and working with others to find solutions. The team is located in Malmö, Sweden. In this role, you will: Support ABB’s front-end organizations in using ABB’s DCS systems ABB Ability™ System 800xA and Automation Extended evolution with focus on Control, I/O & Communication. Diagnose and troubleshoot technical issues, including evaluating problem descriptions, analyzing log files, performing remote diagnostics and reproducing issues in lab. Collaborate with cross-functional teams, including Product Management, Product Development, and ABB front-end organizations, to address complex technical issues and improve products. Contribute to product supportability by helping shape diagnostic tools, logging mechanisms and technical guides. Visit customer sites occasionally to help troubleshoot complex issues or perform system health checks. Keep your knowledge up to date, join technical discussions and influence how we work with the flexibility to plan your own day. Your Background We believe you’ll thrive in this role if you enjoy technical problem‑solving and want to contribute to a supportive team environment. You likely have: Experience in process automation, system service, maintenance or commissioning or a related technical education. Knowledge of System 800xA, AC 800M, S800 I/O and Select I/O and technologies like Microsoft platforms, virtualization. Knowledge of Ethernet-based communication and Industrial protocols such as OPC UA, MMS, PROFINET, PROFIBUS and Modbus TCP. Curiosity and a willingness to learn new tools and technologies over time. A collaborative mindset and the ability to take responsibility for your work. Fluency in Swedish and English, both written and spoken. What’s in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. More about us We look forward to reading your application in PDF format. Please note that the interview process is ongoing, apply now to secure your spot in the recruitment process! Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check. We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. Recruiting Manager Tore Lundholm, +46 70 267 63 02, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Kenneth Hultman,+46 703 49 60 95; Ledarna: Leif Öhrberg, +4672 464 40 16; Unionen: Mikael Hammar, +46 730 88 70 60. Talent Partner Sara Vestin, +4672 464468. För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter. Är du redo att göra skillnad? Ansök idag eller besök https://www.abb.com för att lära dig mer om hur våra lösningar påverkar hela världen.

WHY VERIFONE For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. WHAT IS EXCITING ABOUT THE JOB As a Technical Support Representative, you will be part of our Technical Support Team and will help our customers and partners with technical problems on their existing payment terminals and helping them install new payment terminals. Good knowledge of different networks such as Cellular, Wi-Fi, Bluetooth, and LAN will help you with these tasks. You will also need to help with requests for changes to terminal data and perform software updates. There will also be questions from customers about settlements and transactions. You will answer phone calls, answer emails and log all cases to our ticket system (JIRA) as part of your work. Working Times: This is an on-site position in our office located in Stockholm (Ljusslingan 4, 120 31 Stockholm, Sweden), and the working hours are 40 hours a week. As part of the working hours you will work a rotational shift pattern which will includes late evenings and weekends. The hours of work are between 8am-18.00pm. ABOUT YOU This job is perfect for you if you like problem-solving, good customer service, and talking to customers. You will be trained in systems as well as products so that you are ready to help in this position, but having a technical interest is considered an advantage. If you are a tech-savvy person and have an interest in always learning about the latest technologies, computers, programs, this is the perfect job for you - the payment industry is constantly evolving, and you will often have new things to learn as we have new payment terminal models, payment types that we bring to market for our customers. SKILLS AND EXPERIENCE WE DESIRE * Native or fluent Swedish and business fluent English * Experience and background in technical support is an advantage * Strong end-user of IT systems and good ability to familiarize yourself with new systems * Any experience from the support function is a plus, and you see yourself as a problem solver * An advantage if you have experience from industries with a high volume of customers and transactions and/or from international organizations with access to several different IT platforms. It could be telecom, banking, IT or the payment industry, for example * You are good at communicating and have the desire and energy to provide the best support and customer service * You can keep a cool head and are prepared to help where needed. * You are social with a positive approach to your work, where you are happy to take responsibility * Good collaboration skills and can also work independently. * Basic knowledge of the MS Office suite OUR COMMITMENT Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Hos Advansor får du möjligheten att ta nästa steg i karriären och bli en teknisk specialist inom marknadsledande CO₂-teknik. Här kombinerar du din kyltekniska erfarenhet med support, felsökning, kundkontakt och utbildning i en internationell organisation som ligger i framkant inom hållbara kyl- och värmelösningar. Du blir en del av ett sammansvetsat team där kunskapsdelning, samarbete och teknisk utveckling står i fokus varje dag. Arbetsuppgifter Som Technical Support Engineer / Aftersales Engineer är du en viktig teknisk resurs för våra kunder och samarbetspartners. Du stöttar tekniker och kunder med allt från felsökning till utbildning och driftsättning. Rollen innebär ett nära samarbete med kollegor inom After Sales, produktion, utveckling och leverantörer för att säkerställa att våra kunder får bästa möjliga stöd genom hela anläggningens livscykel. Du kommer bland annat att: Ge teknisk support och felsöka Advansors CO₂-baserade kyl- och värmesystem. Hantera garantiärenden och tekniska utredningar. Genomföra utbildningar för kunder och tekniker, både digitalt och på plats. Delta vid driftsättning och uppstart av nya anläggningar i Sverige och övriga Europa. Tjänsten innebär cirka 20–25 resdagar per år, främst inom Europa. Vad har Michael Jensen, Aftersales Manager, att säga om tjänsten och företaget? " At Advansor we believe that we design and produce the world’s best sustainable CO2 climate solutions. This is our focus and something we bring into our work every day to help the industry transition to natural refrigerants. You have a large degree of freedom in your daily work while being challenged on a professional level through complex projects across retail, industrial, and heating applications. It is a modern environment where you get to work with sustainable technology that makes a real difference. We offer an open and informal workplace with a strong team spirit, where trust, flexibility, and a healthy work-life balance are highly valued. Our focus is on supporting individual employees to help them achieving their goals. In this role, you need a passion for refrigeration technology and a strong desire to share your knowledge and help and support our customers and your colleagues. It is important that you enjoy troubleshooting and finding good solutions to technical questions." Din profil Vi söker dig som har en bakgrund inom kylteknik och som motiveras av att förstå, analysera och lösa tekniskt komplexa problem. Du trivs i dialogen med kunder och kollegor, gillar att dela med dig av din kunskap och ser värdet av att arbeta strukturerat i en roll där hög teknisk kompetens kombineras med service och samarbete. För att lyckas i rollen som Technical Support Engineer / Aftersales Engineer ser vi att du: Har erfarenhet som kyltekniker och en god förståelse för kylsystem och felsökning. Trivs med att utbilda, stötta och vägleda kunder och tekniker i tekniska frågor. Arbetar strukturerat och ser vikten av dokumentation och uppföljning. Kommunicerar obehindrat på svenska och engelska i både tal och skrift. Erfarenhet av CO₂-system är meriterande, men inget krav. Har du rätt tekniska grund och viljan att lära dig får du den utbildning som krävs för att bli specialist inom området. Vi erbjuder Hos Advansor får du möjligheten att arbeta med en av framtidens mest efterfrågade teknologier inom kyl- och värmeteknik. Du blir en del av ett internationellt team med hög teknisk kompetens där alla hjälps åt, delar kunskap och tillsammans strävar efter att leverera marknadens bästa support. Rollen erbjuder stor frihet, flexibilitet och goda möjligheter att utvecklas inom ett växande specialistområde. Kontakt och ansökan I denna rekrytering samarbetar vi med rekryteringskonsult Cassandra Åkerblad, 0720-708970, och Malou Magnusson, 0707-588745, på Intenso Teknikrekrytering. Skicka in din ansökan via ansökningsknappen. Vi arbetar med löpande urval under denna rekrytering, vi vill därför gärna ha in din ansökan snarast möjligt. Välkommen med din ansökan! Om oss Advansor är en marknadsledande tillverkare av hållbara kyl- och värmesystem baserade på naturligt köldmedium CO₂. Sedan starten 2006 har vi designat och producerat över 20 000 CO₂-system som idag används inom dagligvaruhandel, industri, logistik och energisektorn runt om i världen. Vi är över 400 medarbetare från fler än 40 nationaliteter som tillsammans arbetar för att utveckla världens bästa hållbara klimatlösningar. Vår kultur kännetecknas av teknisk nyfikenhet, kunskapsdelning, laganda och en stark vilja att hjälpa våra kunder att lyckas. Många förknippar CO₂ med klimatförändringar. Vi ser det annorlunda. För oss är CO₂ ett av framtidens mest hållbara köldmedier – och därför är vi stolta över att vara “Cool with CO₂.”

Saab is a place where teamwork makes things fly. Literally. Join us and experience our supportive and friendly workplace. Your role The role Technical Support Engineer for Special Mission and Regional Aircraft (SMRA) is a divided role where one part will be Technical Support Engineer to support Saab 340 and Saab 2000 operators in technical queries. You will work in a team with other technical support engineers, be the focal point to support the operators in trouble shooting, repairs, modifications etc. The other part of the role is to drive tasks in various technical topics and on different platforms e.g. Saab 340, Saab 2000, derivatives thereof and GlobalEye The work is; Independently and a team effort Alternating Requires good cooperation and service minded mind-set Since the work entitles frequent contacts externally and internally is it essential that you are an outspoken person with a good ability to communicate verbally and in writing both in Swedish and in English. Your profile For this role we are looking for a broad technical support engineer with the ability to plan, strategize and manage tasks. We also want a person who has good skills regarding collaboration, planning ability and being a "doer". To sum up; Someone who has studied to become an aeronautical engineer or aeronautical mechanic. It is meritorious if you have good product knowledge in Saab 340 and/or Saab 2000 and preferably an Licensed Technician (EASA B1-B2), but this is not a requirement. A person with good general computer skills. Someone with good English skills, both verbally and written. Someone who is ready to travel and have a drivers license. This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here Due to upcoming holiday period, you can expect feedback on your application after the summer. If you think the position sounds interesting, you are welcome to submit your application today!

Du kanske arbetar med AVEVA System Platform eller andra AVEVA-lösningar idag? Kanske arbetar du som automationsingenjör, systemintegratör eller applikationsingenjör - Nu finns möjligheten att använda din erfarenhet på ett helt nytt sätt! Hos AVEVA Select Scandinavia blir du en del av ett av Nordens mest specialiserade team inom AVEVAs mjukvaruplattform. Här hjälper du några av Skandinaviens mest avancerade industriföretag samtidigt som du utvecklar din egen kompetens tillsammans med kollegor som brinner för industriell digitalisering. Varför den här rollen? Om du gillar teknik, problemlösning och avancerade system kommer du sannolikt att trivas här. Varje dag möter du nya tekniska utmaningar. Du hjälper kunder att felsöka, analysera och hitta lösningar inom AVEVAs mjukvaruplattform – från enklare frågeställningar till komplexa problem som kräver djup teknisk analys. Det är ett arbete där ingen dag är den andra lik och där din tekniska nyfikenhet verkligen kommer till sin rätt. Du blir en del av ett specialistteam Hos oss arbetar du tillsammans med några av Skandinaviens mest erfarna specialister inom AVEVAs produkter. Vi delar kunskap, löser problem tillsammans och hjälper varandra att utvecklas. När en fråga blir riktigt avancerad samarbetar vi dessutom direkt med AVEVAs globala support- och utvecklingsorganisation - Du blir aldrig ensam. Din vardag Du kommer bland annat att: Supportera kunder via telefon, Teams och andra digitala kanaler Felsöka komplexa problem inom AVEVAs mjukvaruplattform Reproducera, analysera och lösa tekniska fel Samarbeta med AVEVAs globala supportorganisation Bygga specialistkompetens inom AVEVAs produkter Hålla tekniska genomgångar och utbildningar Vara teknisk rådgivare till både kunder och kollegor Bidra till hög kundnöjdhet genom snabb och professionell support Vi tror att du har erfarenhet av flera av följande AVEVA System Platform AVEVA InTouch HMI Wonderware AVEVA Historian Microsoft SQL Server Windows Server SCADA Industriell automation PLC-system Industriella kommunikationsprotokoll OT-miljöer Har du dessutom arbetat med felsökning, driftsättning eller support av industriella mjukvarulösningar är det ett stort plus. Vem är du? Du tycker om att lösa problem och gillar att förstå varför något inte fungerar – du ger dig inte förrän du hittat lösningen. Du uppskattar kontakten med kunder och har förmågan att förklara avancerad teknik på ett tydligt och pedagogiskt sätt. Samtidigt trivs du med att arbeta i ett team där kunskapsdelning och samarbete är en naturlig del av vardagen. Vi tror också att du har Eftergymnasial utbildning inom automation, IT, datateknik eller liknande Erfarenhet från industri, automation eller systemintegration Goda kunskaper i svenska, danska eller norska samt engelska Intresse för industriell digitalisering, SCADA och OT Ett starkt tekniskt driv och vilja att fortsätta utvecklas Därför väljer många att arbeta hos oss Hos AVEVA Select Scandinavia får du betydligt mer än ett supportjobb. Du får arbeta med marknadsledande mjukvara inom industriell digitalisering. Du får kollegor med djup specialistkompetens. Du får möjlighet att utvecklas tillsammans med AVEVAs globala organisation och du får arbeta i ett företag där teknik, kunskap och samarbete står i centrum. Aveva Select Scandinavia erbjuder Hybridarbete med stor flexibilitet Arbete från Malmö, hemmakontor eller coworking nära dig Internationellt samarbete med kollegor i Danmark, Norge och Benelux Löpande utbildningar och certifieringar Direktkontakt med AVEVAs globala experter Ett prestigelöst team med hög teknisk kompetens Möjlighet att bli en av Nordens främsta specialister inom AVEVAs mjukvaruplattform Om Aveva Select Scandinavia Vi har varit distributörer av AVEVAs programvaror i över 20 år. AVEVA är en global ledare inom design, simulering och industriell programvara. Teamet i Skandinavien växer och består idag av 35 anställda fördelade på försäljning, marknadsföring, kundtjänst, teknisk försäljning, teknisk support och ekonomi. AVEVA Select Scandinavia och Benelux ägs sedan helt nyligen av Factory Software och är auktoriserad distributör samt certifierat utbildnings- och supportcenter. Vi hjälper våra kunder med digitalisering, upptäcker vad de behöver och anpassar sedan det till specifika lösningar som finns i AVEVAs portfölj. Vår högsta prioritet är att alltid hålla oss uppdaterade med de senaste lösningarna genom att erbjuda våra partners och slutkunder en omfattande och högkvalitativ portfölj av industriell mjukvara. Vi står för rådgivning på högsta nivå, överlägsen service och försäljning av hela AVEVA-portföljen i våra länder. Vår vision är att våra kunders verksamheter ska bli mer autonom, med människor som är uppdaterade och synkroniserade med sina processer för att göra skillnad. Vi maximerar potentialen hos AVEVAs programvara och kopplar den till våra kunders operativa utmaningar.

Company description: Who are we?Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent. We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future. Job description: Let's introduce ourselves At Propulsion System Test Centre, we support the sustainability mission by being part of the commitment to rethink sustainability in our operations, in our cars, and in society. Our scope is to secure appropriate and efficient test facilities enabling testing, verification, and validation of batteries, power electronics, electric motors and transmission as well as NVH and tires.We are expanding our EMC Lab capabilities, and we’re looking for a Technical Support Engineer who is ready to contribute to building new labs and developing our existing facilities in a growing team. What you'll do In this role, you will support mechanical design by securing effective solutions for dummy parts, bridging parts, and fixtures, while providing technical and mechanical support to stakeholders. You will also assist the test coordinator with rig-related knowledge and detailed understanding of test objects to support test planning. Close collaboration with laboratory personnel is a key part of the role, contributing with practical solutions to improve testbeds and installations. You will support laboratory staff and stakeholders by ensuring safe ways of working, providing guidance on testbed safety, installations, and laboratory procedures. Responsibility for equipment not connected to specific testbeds—such as battery simulators, emulators, and spare parts—is included. You will proactively contribute to laboratory safety by identifying risks, reporting observations, and performing risk assessments as part of daily operations. The role also includes participation in investment projects, contributing to reviews, audits, RFQs, and defining interfaces between test objects and testbeds. You will help ensure that layouts meet requirements related to ways of working, testbed similarity, safety, and ergonomics. In addition, you will contribute to task forces and cross-functional initiatives, supporting continuous improvement across the laboratory environment. In this role you will also support in planning and execution of external testing.  What you'll bring •    Experience in hardware verification and/or test method development •    Hands-on mechanical HW experience from test objects and other laboratory equipment•    Knowledge of Ethernet, CAN protocols, and relevant measurement equipment •    Ability to fault trace and troubleshoot complex systems involving both hardware and software •    High level of safety awareness •    Solid knowledge and hands-on experience in EMC and EMI, including related test methods •    Experience working with hazardous voltage; certification will be required •    Valid Swedish driver’s licenseAs a person you are comfortable taking ownership and making independent decisions, with the confidence to act on your own initiative. You have a strong analytical and solution oriented mindset, enabling you to draw sound technical conclusions from complex systems, and you naturally contribute to improving structure and processes in your work.You are a collaborative team player with strong communication skills, a genuine interest in technology, and a strong drive for continuous learning and improvement—both personally and within your area of responsibility.

Bli den tekniska experten bakom morgondagens biometriska säkerhetslösningar. Har du en ingenjörsmässig bakgrund och trivs i gränslandet mellan hårdvara och mjukvara? Som Technical Support Engineer hos Speed Identity blir du en nyckelperson som löser komplexa, verksamhetskritiska problem för kunder i över 90 länder. Om tjänsten På Speed Identity utvecklar vi morgondagens biometriska säkerhetslösningar. Från avancerade live-registreringssystem som används av myndigheter världen över till högpresterande datainsamling med kompromisslös kvalitet, gör vi identitetshantering säker, effektiv och tillförlitlig. Vår teknik är utvecklad och tillverkad i Sverige, håller världsklass och används i verksamhetskritiska applikationer globalt över 90 länder. Uppdraget och rollen Som Technical Support Engineer hos Speed Identity arbetar du på en djup teknisk nivå för att säkerställa att komplexa, uppkopplade system fungerar felfritt. Rollen kräver ett strukturerat och analytiskt angreppssätt där du analyserar data, läser loggar och återskapar miljöer för att hitta grundorsaken till avvikelser. Du kommer inte att arbeta som fälttekniker ute på vägarna, utan du utgår från kontoret och agerar teknisk expert och rådgivare i nära samarbete med tekniker och mjukvaruutvecklare. Arbetsuppgifter Felsöka och diagnostisera problem på hårdvaru-, firmware- och systemnivå med hjälp av loggar och sensordata för att hitta bakomliggande orsaker (root causes). Genomföra systemdriftsättningar, konfigurationsuppdateringar samt kontrollerade uppgraderingar av program- och hårdvara. Samarbeta tätt med systemsupportingenjörer och utvecklare för att lösa komplexa problem. Återskapa problem som rapporterats av kunder samt tillhandahålla verifierade åtgärder eller tillfälliga lösningar (workarounds). Dokumentera tekniska resultat, felorsaksanalyser (RCA-rapporter) och korrigerande åtgärder. Stödja kundaktiviteter, inklusive acceptanstester, pilotinstallationer och utrullningar. Övervaka systemhälsan och proaktivt rekommendera underhåll eller förbättringar. Utbildning och feedback: Stötta frontlinjepersonalen (förstalinjens support) och bidra med insikter till produkt- och utvecklingsteamen. Vi tror att du är en nyfiken och lösningsorienterad person som trivs med tekniskt detektivarbete. Du tar eget ansvar, behåller lugnet under press och motiveras av att bygga en djup produktförståelse. För att lyckas i rollen ser vi att du har: Utbildning: Eftergymnasial teknisk utbildning, exempelvis som högskoleingenjör eller motsvarande YH-utbildning. Erfarenhet: Cirka 3 års erfarenhet från en ingenjörsroll med kunskap av felsökning på hårdvara/elektromekanisk utrustning. Teknisk bredd: En god förståelse för hur firmware och mjukvara integrerar med fysiska komponenter/kringutrustning, främst i Windowsmiljö men gärna också i Linux. Kundfokus: Ett serviceorienterat förhållningssätt och erfarenhet av att arbeta direkt med kunder. Språk: Mycket god förmåga att kommunicera professionellt på både svenska och engelska, i såväl tal som skrift. Körkort: B-körkort. Praktisk information Start: Omgående med hänsyn till eventuell uppsägningstid. Rapporterar till: Service & Support Manager. Placering: Stockholm. I denna rekrytering samarbetar Speed Identity med Winona. Ansökningar kommer börja behandlas i augusti med tanke på sommarsemester. Vid frågor, vänligen kontakta: Sandra Isojärvi – sandra.isojarvi@winonagroup.com Amanda Eneberg – amanda.eneberg@winonagroup.com Vårt urval sker löpande och annonsen kan komma att stängas ner innan rekryteringsprocessen är helt avslutad.

Har du byggteknisk kompetens och ett intresse för system, data, integrationer och AI som skapar värde för partners och kunder? Hos Kiona i Mölndal möts du av en prestigelös kultur präglad av nyfikenhet och innovation. Här arbetar du nära teknik och partner för att skapa stabila och värdeskapande lösningar i praktiken, och samtidigt bidra till mer energieffektiva fastigheter och minskat klimatavtryck. Om tjänsten Kiona är ett ledande SaaS-företag med programvaror och tjänster för teknisk fastighetsförvaltning, energioptimering med AI, kylhantering och miljö- och energiuppföljning. Med kontor och verksamhet i flera europeiska länder hjälper vi våra partners att integrera och optimera sina system genom öppna och oberoende lösningar. Våra värdeord är Trust, Curiosity och Creativity, och hos oss finner du en öppen kultur där man lär och utmanar varandra varje dag. Hos Kiona i Mölndal möts du av en prestigelös kultur där vi lär av varandra och vågar utmana etablerade arbetssätt. Vi söker nu en Technical Support Specialist till vårt internationella team. Du erbjuds En roll där du blir en nyckelperson som stöttar våra partners i komplexa tekniska frågeställningar, integrationer och systemflöden. Du fungerar som en teknisk rådgivare med fokus på att skapa affärsvärde. Du arbetar inte bara med att lösa problem, utan även med att förbättra och utveckla lösningar så att våra partners kan arbeta mer självständigt. En naturlig del av rollen är att aktivt använda AI i ditt dagliga arbete för att arbeta smartare och mer effektivt. En tydlig introduktionsplan och goda utvecklingsmöjligheter. Lär känna Kiona bättre genom att titta på nedan video: Arbetsuppgifter Driva onboarding av kunder och partners Felsöka komplexa system och integrationer Säkerställa att tekniska lösningar skapar affärsvärde Använda AI i ditt dagliga arbete för att arbeta smartare och mer effektivt Minska behovet av support genom förbättringar Identifiera rotorsaker till incidenter Analysera dataflöden Vi söker dig som Drivs av nyfikenhet och som vågar utmana gamla mönster. Du är orädd inför nya utmaningar och har en naturlig vilja att utvecklas. Eftersom vi värdesätter öppenhet och transparens, är det viktigt att du trivs i en miljö med rak och tydlig kommunikation. För att kvalificera dig för tjänsten har du: Stark felsökningsförmåga i komplexa system Förståelse för dataflöden och integrationer Kan analysera och strukturera tekniska problem Flytande kunskaper i svenska och engelska i tal och skrift Det är meriterande om du har Kunskap inom byggnadsautomation eller HVAC Erfarenhet av WebPort eller liknande Erfarenhet av nätverk, VPN och liknande Erfarenhet av kundnära tekniska roller Kunskap om fastighetsautomation eller VVS Vår rekryteringsprocess Denna rekryteringsprocess hanteras av Academic Work och Kiona's önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess.

Vi söker en Technical Support Manager med teamledaransvar till ett spännande konsultuppdrag i Oskarshamn. 🚀 I denna roll får du kombinera ledarskap med operativt arbete nära produktionen, där du säkerställer stabil drift av verksamhetskritiska IT-system. Du kommer att leda ett supportteam, vara en nyckelkontakt för verksamheten och arbeta nära produktion, teknik och IT för att driva förbättringar och skapa effektiva arbetssätt. 💡 Uppdraget är på heltid och utförs på plats i Oskarshamn. Arbetsuppgifter Du leder, koordinerar och stöttar det dagliga arbetet i supportteamet. Du fungerar som primär kontaktperson för produktionen och andra intressenter. Du säkerställer stabil drift av produktionskritiska IT-system. Du översätter verksamhetens behov till tydliga tekniska krav. Du planerar och organiserar IT- och verksamhetskapacitet utifrån behov. Du följer upp kostnader och bidrar till ekonomisk uppföljning. Du analyserar supportdata, KPI:er och statistik för att driva förbättringar. Du agerar kontaktperson vid incidenter som påverkar produktionen. Du deltar i och driver lokala förbättringsinitiativ och IT-projekt. Du samarbetar nära produktion, teknik och IT-ledning. Krav Du har minst 5 års erfarenhet av IT-support, IT-drift eller liknande teknisk miljö. Du har förståelse för produktionsprocesser, gärna från tillverkningsindustri. Du har mycket god samordnings- och kommunikationsförmåga. Du har förmåga att omsätta verksamhetsbehov till tekniska krav. Du har utbildning eller bakgrund inom IT, Business Analytics eller liknande. Du har erfarenhet av ledarskap, teamkoordinering eller stakeholder management. Du har erfarenhet av att arbeta i produktionskritiska miljöer. Du arbetar strukturerat och analytiskt samt är van vid KPI:er och data. Du är en van användare av IT-verktyg och system. Du talar och skriver flytande svenska och engelska. Personliga egenskaper 🌟 Du trivs i en roll där du kombinerar ledarskap med operativt arbete. Du kommunicerar tydligt och bygger starka relationer. Du är initiativtagande, prioriterar effektivt och behåller lugnet vid incidenter. Du arbetar självständigt och driver förbättringar proaktivt. Uppdragsinformation Omfattning. 100%. Start. 18 maj 2026. Slut. 31 januari 2027. Plats. Oskarshamn (på plats). Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.

BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! Please Note: As we enter the summer vacation period, responses to applications will be delayed throughout July. We appreciate your patience while the team takes a well-earned break. We'll be back in full force from August! ABOUT THE ROLE Tandem Health is building technology that helps clinicians work more effectively, safely, and sustainably. As we scale, we want our support experience to be fast, reliable, and increasingly automated. Today, much of our clinician support is handled manually, with trained clinicians and internal teams responding to questions through Intercom. We are looking for a Technical Customer Support Lead to improve this. In this role, you will leverage the latest developments in AI to build a tech-enabled customer support function that is as automated as possible, while still maintaining excellent clinician satisfaction and clear human escalation paths when needed. You will own and improve our support setup in Intercom, creating better triage, automation, documentation, routing, and escalation processes. Your work will help clinicians get faster, higher-quality support, while giving our Engineering and Medical Operations teams more time back. This role is based in Stockholm and requires strong Swedish and English language skills. You will support clinicians in Sweden as well as other markets, including the UK. WHAT YOU WILL DO * Build an AI-enabled first line of support for clinicians, using Intercom and other tools to automate common questions and workflows. * Own and improve our Intercom setup, including inbox structure, workflows, bots, macros, tagging, routing, and reporting. * Create a clear triage and escalation system so support issues are prioritised and routed to the right team. * Identify recurring support themes and turn them into automation, help centre content, playbooks, or product feedback. * Work closely with Product & Engineering and Medical Operations teams to resolve issues and reduce manual support load. * Build and maintain support documentation, internal guides, clinician-facing content, and troubleshooting workflows. * Define when support should be automated, when a human should step in, and when issues should escalate. * Track support performance, including response times, resolution times, automation rate, escalation rate, and clinician satisfaction. WHAT YOU BRING * Experience in technical support, customer operations, support operations, product operations, or a similar role. * Strong interest in AI and automation, with excitement about applying new tools to real operational problems. * Experience working with Intercom or a similar customer support platform. * A technical mindset: you can investigate issues, understand product behaviour, and work effectively with Product and Engineering. * A systems mindset: you do not just want to answer the same question repeatedly; you want to build a better support system. * Strong written and verbal communication skills in Swedish and English. * Good judgement around when to automate, when to involve a human, and when to escalate. * Comfort creating documentation, workflows, playbooks, and support processes from scratch. * A strong customer focus and care for delivering a high-quality clinician experience. BONUS POINTS * Experience building AI-powered or highly automated support workflows. * Experience with Intercom Fin, Zendesk AI, Ada, Decagon, Sierra, ChatGPT-based workflows, or similar tools. * Experience in healthcare, clinical operations, regulated products, or other safety-sensitive environments. * Familiarity with support analytics, product feedback loops, bug reporting, or QA processes. * Experience helping a support function move from manual and reactive to structured, scalable, and automated. LOCATION We believe the best ideas happen when we’re together. This is a full-time role based in either Stockholm or London (with strong preference for Stockholm) where you will work primarily in order to collaborate, connect, and build our culture.   HOW TO APPLY We adopt a continuous selection process, so please make sure to apply with your CV in English. Our interview process consists of stages: 1. Screening interview with Talent Acquisition 2. First interview with Head of Commercial Excellence 3. Second interview with our CEO 4. Working Day - Join us in the Stockholm office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action. BENEFITS * Competitive salary & company stock options * 30 days/year of paid vacation * 5,000 SEK wellness allowance (friskvårdsbidrag) plus an additional 6,000 SEK yearly to spend on other health related initiatives * Generous Parental leave top-up for new parents * Private Medical Insurance to stay healthy * Mental health support through our partner Mindler * Pension program * Social and team-building activities (off-sites, after works, winter/summer parties) * An opportunity to make a real positive impact in the world of healthcare * Work with some of the best minds in AI, healthcare, and engineering. We review our benefits packages on a regular basis and might modify our benefits from time to time. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.

Join a Swedish technology company developing industry-leading shooting simulators Do you enjoy building innovative products, solving technical challenges and working in a company where your ideas really matter? Marksman Training Systems develops and manufactures premium shooting simulators used by hunters, sport shooters, law enforcement agencies and defence organisations across Europe. Our products combine electronics, mechanics and software to deliver one of the world’s most accurate simulation systems. We are a small and ambitious team based in Kista, just north of Stockholm. Because we are a small company, everyone has the opportunity to make a real impact, take ownership and develop new skills. You’ll work directly with the people who design, develop and build our products, giving you the opportunity to learn across electronics, software, mechanics and customer support. We are now looking for a Production & Technical Support Technician to join our team. What you will do This is not a repetitive assembly-line position. Every day brings new challenges. Your responsibilities will include: Assembling our products Calibrating, testing and performing quality control before delivery Preparing systems for shipment Managing Manufacturing Orders (MO), Purchase Orders (PO) and Sales Orders (SO) in Odoo ERP Managing inventory Providing remote technical support to customers and distributors Helping improve our production processes, documentation and internal procedures You will initially work alongside one of our experienced technicians before progressively taking ownership of your own production and support activities. Who are you? We believe attitude is more important than experience. You enjoy learning, solving problems and taking responsibility. You are: Curious and eager to learn Meticulous and quality-focused Organised and structured Comfortable working with computers and technology Friendly and service-minded A proactive problem solver Interested in discovering new tools and continuously improving the way you work Previous experience in electronics, manufacturing, customer support or ERP systems is an advantage, but not required. We will provide full training. Requirements Required Good English, spoken and written Good computer skills Strong attention to detail Ability to work independently after training Valid work permit for Sweden Meritorious Swedish language Experience with Odoo or another ERP system Electronics or mechanical assembly Technical customer support Interest in technology What we offer A permanent full-time position A friendly international team Modern products combining hardware and software Extensive on-the-job training Varied and meaningful work Opportunities to grow as the company expands A workplace where your ideas and initiative are valued Applications are reviewed continuously, and the position may be filled before the closing date. This is an on-site position based in Kista, Stockholm. Applicants must already have the legal right to work in Sweden. If you enjoy technology, learning and solving problems, we’d love to hear from you. When applying, please send your CV together with a short cover letter explaining why you would like to join Marksman Training Systems. We’d also love to hear about a recent technology, software or AI tool that you discovered and found useful, and why it caught your interest. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Do you want to contribute to a more sustainable energy future? We are now looking for a Mechanical Plant Design Engineer to join an exciting HVDC project in a highly skilled and international team. As a Mechanical Design Engineer, you will be responsible for planning, designing, and developing mechanical solutions for HVDC power plants. You will be part of a team dedicated to delivering high-quality layouts and designs for various areas within the station, working in the NX CAD environment with Teamcenter as a supporting system. In this role, you will create 3D models and 2D drawings for components and plant layouts, as well as develop station layouts and provide input to civil design. Your work will include designing steel structures, connectors, insulators, and related components, while ensuring compliance with relevant standards and design guidelines. You will also provide technical support during installation and commissioning, prepare technical documentation and bills of materials, and collaborate closely with customers, suppliers, and internal teams. Additionally, you will contribute to continuous improvement initiatives, support customer satisfaction, and ensure adherence to safety and quality standards in all aspects of your work. Our client is located in Ludvika Being a consultant at Nexer Tech Talent Nexer Tech Talent specialize in giving tech talents the ultimate start in their careers. For this role, you will be employed by Nexer Tech Talent but work at our client in Ludvika. Desired qualifications: Bachelor’s or Master’s degree in Mechanical Engineering or related field A couple of years experience in a related field Experience working in NX and Teamcenter Strong communication skills and fluency in English A collaborative and solution-oriented mindset Application Does this sound like you? We are constantly screening resumes, therefore please submit your application as soon as possible. If you have any questions, you are welcome to contact Tech Recruiter Kristofer Hedlund at Kristofer.Hedlund@nexergroup.com We are looking forward to hearing from you! About Nexer Tech Talent Nexer Tech Talent is part of the Nexer Group – a tech company with deep roots in Swedish entrepreneurship and innovation. Together, we are over 2500 employees in 16 countries who, for more than 35 years, have helped our clients stay ahead strategically, technologically, and communicatively. Learn more about Nexer Tech Talent here.

Do you speak fluent Swedish, English… and “calm human who fixes things”? Quinyx is looking for a First Line Customer Support Advisor to be the friendly voice our customers reach when tech gets tricky. You’ll solve problems, answer questions, escalate the truly mysterious stuff, and generally save the day—mainly via phone and email. If you love helping people, enjoy a good troubleshooting puzzle, and don’t mind coming into the office at least twice a week, we might just be your next happy workplace. Bonus points if you’re equally comfortable talking APIs and people. 😄 🧩 The Role Our First Line Customer Support Advisors are the first point of contact when our customers encounter a question or issue. This role focuses on providing customer support to our Swedish and English-speaking customers. As a First Line Customer Support Advisor, you will be the primary point of contact for customers who speak Swedish or English. You will handle incoming inquiries, solve customers’ technical questions, and provide consistent and efficient support to our customer base. We would like our new colleague to be able to come into the office a minimum of 2 times per week. All candidates need to be fluent in both Swedish and English. 🔍 What you’ll do Providing first-line technical support to all international Quinyx customers mainly via phone and email. Use troubleshooting experience and available resources to resolve customers' issues. Report on and follow up on any defects that are found. When necessary, escalate issues to RnD and Second Line. Develop strong relationships with internal departments and communicate with people at all levels of the organisation. Support other parts of the organisation with questions about Quinyx’s products and customers. Business fluent in both Swedish and English. ✅ What we’re looking for Service-oriented with a customer-focused mindset. Analytical and a “people person” with a great, humble attitude. Self-motivating with the ability to multitask, prioritise, and strong time management skills. Able to plan own time and workload as well as meet deadlines. A true team player with a willingness to share knowledge and experience. Strong written and verbal communication skills. Able to relate to and relay information to individuals in a variety of roles, including those with technical and those with non-technical understanding. 💙 Why Quinyx? Quinyx is a leading workforce management platform, helping businesses simplify scheduling, optimise staffing, and engage their frontline teams. We empower organisations across the globe—ranging from retail and hospitality to logistics and healthcare—with smart, mobile-first solutions. Here, you’ll find: A truly international team with colleagues from all over the world 🌍 A flexible and hybrid-friendly work culture 🧘 Opportunities to grow, take ownership, and make a real impact 📈 An open, inclusive, and fun environment where your ideas matter 💡 🎁 What we offer Flexible work hours and a hybrid setup with at least 2 days from the office. Enhanced vacation allowance, gym membership contribution, health insurance and a pension plan. On-market pay. 📬 How to apply & Our process Ready to join the team? Submit your application below, and we’ll be in touch as soon as possible. We’re excited to hear from you! What our hiring process looks like: Fill out a short application. Get invited to complete our psychometric and objective assessments through Alva Labs. Screening call with our Talent team. Meet the hiring manager. Complete a role-specific assessment (technical questions or case). Final interview (in-office). References & background checks. 🙌 Quinyx is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees - no matter your background, identity, or experience. Happy Workforce, Happy Business!

Role Overview The Technical Manager (Mechanical) will play a key role within the Technical Delivery Team, supporting commissioning activities across all project phases in fast-paced, mission-critical data centre environments. This role is primarily focused on mechanical systems (e.g. HVAC, critical cooling, fuel systems, and associated infrastructure) and the development of Level 0 (L0) deliverables, ensuring consistency, quality, and technical excellence across the business. Working both remotely and in support of site teams, the role will contribute to commissioning strategy, support design assurance, drive standardisation of commissioning delivery, and provide expert technical guidance during complex testing and troubleshooting scenarios. The role will also incorporate duties aligned to a Commissioning Consultant (CxC), including input into sustainability-led commissioning processes (e.g. LEED, BREEAM), with responsibility for ensuring commissioning deliverables meet both client and certification requirements. The successful candidate will collaborate closely with internal teams, clients, and project stakeholders to ensure commissioning outcomes align with programme, safety, performance, operational, and compliance objectives. Reporting to: Head of Technical Delivery Location: Hybrid  Key Responsibilities Technical Delivery & Strategy Support the development and continuous improvement of programme-wide commissioning strategies for data centre projects Provide mechanical subject matter expertise across all project stages (design through to handover) Ensure alignment between commissioning activities, project programmes, and client delivery objectives Promote consistency in how commissioning is defined, executed, and reported across projects Contribute to the development and standardisation of commissioning processes, templates, and lessons learned Provide technical escalation support for complex mechanical commissioning challenges Design Phase (L0 Focus & CxC Input) Undertake RIBA Stage 2, 3, and 4 design reviews at key percentage completion stages from a commissioning, operability, and maintainability perspective Review and provide structured input into: Owner’s Project Requirements (OPR) Basis of Design (BoD) documentation Act in a CxC advisory capacity, ensuring design alignment with commissioning best practice and certification requirements (e.g. LEED Fundamental & Enhanced Commissioning, BREEAM requirements) Support the development and review of commissioning specifications within employer’s requirements Produce initial draft Commissioning Plans aligned with project scope, programme, and phasing constraints Define phasing and operational strategies for critical mechanical systems (e.g. chilled water, air systems, fuel, fire/smoke interfaces) Develop and maintain a Commissioning Risk Register, identifying technical, operational, and programme risks Provide input into constructability and commissionability reviews, including system accessibility, redundancy, and failure scenarios  Pre-Construction & Construction Support Provide remote technical support to project teams and site-based commissioning managers Review and contribute to commissioning documentation, including: Method statements Level 4–5 test scripts (drafting and technical assurance) Commissioning checklists and procedures Provide guidance on Level 4 testing methodologies, integrated system testing approaches, and fault resolution Support Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) as required Act as a technical reviewer for mechanical commissioning deliverables, ensuring compliance with client, design, and CxC requirements Support coordination between mechanical, electrical, controls, and BMS disciplines to ensure integrated system performance Ensure quality, traceability, and consistency in commissioning outputs and documentation Acceptance & Handover Support Provide technical oversight of Level 4 and Level 5 commissioning strategies for mechanical systems Support validation of system performance against OPR, BoD, and commissioning acceptance criteria Review commissioning results, identifying trends, risks, and non-conformances Contribute to final commissioning reports and technical close-out documentation Support delivery of commissioning evidence required for LEED/BREEAM certification (e.g. commissioning reports, issues logs, performance validation) Participate in and support lessons learned workshops to inform continuous improvement Qualifications & Experience Essential: Strong background in mechanical systems within critical environments (e.g. data centres, healthcare, or similar) Demonstrable experience in, or suitable knowledge of commissioning mechanical systems (HVAC, chilled water, CRAH/CRAC, etc.) Solid understanding of commissioning processes Desirable: HNC/HND in Mechanical or Building Services Engineering BEng (Hons) or equivalent in a relevant engineering discipline Experience acting in a Commissioning Consultant (CxC) or similar advisory role Knowledge of LEED (Fundamental / Enhanced Commissioning) and/or BREEAM commissioning requirements Formal project management qualification (e.g. PRINCE2) Completed mechanical or building services trade apprenticeship or equivalent practical qualification Skills & Competencies Strong technical expertise in mechanical systems and commissioning methodology Excellent analytical and problem-solving abilities Ability to interpret complex engineering designs and documentation Strong communication skills, with the ability to influence stakeholders at all levels Organised and methodical approach to documentation and process standardisation Ability to work independently while supporting distributed project teams Additional Information The role will involve collaboration across multiple projects and travel to project sites as required.  

At HR Wallingford, we design smart, resilient solutions across the natural and built environments to help everyone live and work more sustainably with water. By harnessing research, data insights and the power of our collective expertise, we help the world to better understand the changing influence and impact of water. We have an exciting opportunity for a Technical Director to join our Water and Climate Division, focusing on the flood risk sector and taking a leading role in delivering smart and innovative research and consultancy solutions for our clients. A range of typical areas of expertise and experience required for this position would include: * Strong expertise in flood management methods and their application in the UK and internationally, including planning and measures, and the use of hydrological and hydraulic modelling in flood management; * Delivering complex flood-related projects in the UK and internationally, such as large-scale flood hazard modelling and mapping, and flood risk studies; * Excellent understanding and exposure to solving problems relating to urban flood risk and water quality risk management; * Ability to win work in this technical area, including writing successful proposals; * Technical innovation in flood management methods, and in measures such as Property Flood Resilience, and Natural Flood Management; * Training course delivery to external clients, and mentoring of internal, junior staff. About the role We are looking for an enthusiastic and highly motivated individual with specialist flood risk expertise who can lead the further development of new ideas and solutions, whilst providing confident project delivery and technical support for our clients. The role will span both research and consultancy projects – requiring both a strong technical background and excellent proposal, project management and project direction skills.  About you You will have at least 15 years of proven track record managing complex, multi-disciplinary delivery of water projects relating to flood risk.  You will have excellent understanding and exposure to flood management methods and their application in the UK and internationally.  You will have an extensive project management and delivery track record (ideally of projects involving hydrological and hydraulic modelling). You will be able to demonstrate commercial acumen through successful work winning, commercial stewardship, and client relationship development. You will have taken a leading role on projects in the UK and overseas, having the ability to drive change through innovative thinking and solutions, and the capacity to inspire others through training and mentoring. Good people skills are also important to us. A typical day for you could involve preparing a technical proposal, directing a flood risk management project team, discussing ideas for flood-related research and innovation projects, writing a paper for a peer-reviewed journal or leading meetings with clients and funding agencies. You will hold Chartered status with a relevant professional institution (e.g. MICE) and commitment to professional progression. Why choose us? * Exceptional benefits: Enjoy a defined contribution pension scheme with a minimum 10% employer contribution (matched up to an additional 5%), 25 days of holiday plus bank holidays, life insurance, and health insurance providing dental/optical cash back. * Inclusive culture: Our commitment to equality, diversity, and inclusion is embedded in our core values. * Inspiring the next generation: We are passionate about inspiring the next generation of engineers and scientists through outreach with our STEM Ambassadors. * Reach your full potential: We invest in our people, offering a chance to make a real impact from day one. * Work-life balance: We understand the importance of a healthy work-life balance and offer both hybrid working and flexi time. We are also open to exploring other flexible working arrangements, including part-time. HR Wallingford is a non-profit-distributing organisation allowing us to reinvest into strategic research and innovation. This ensures that our staff have the opportunity to work on exciting research and development projects to create the next-generation tools and technology and to apply them to solve water related problems around the world in novel ways. Collaboration and teamworking is at our core, both internally and with industry and academic partners. Consequently, we actively encourage ongoing training and development opportunities and pride ourselves on our open, inclusive and supportive work environment. Further information * Download a full job description and person specification. * Check out our exceptional benefits at hrwallingford.com/careers. * Salary: £75,000 to £110,000 (dependent on experience) * The closing date for applications is 26th July 2026 How to apply If you are excited about this role but unsure whether you’re the right fit, we encourage you to apply. We’re also happy to answer any questions by emailing careers@hrwallingford.com Interested? Please apply providing your CV with covering letter.  Additional information Our privacy notice for job applicants, available from our website, explains how we collect and process the personal data you may provide us when you apply for a job with us through our websites, or by any other means. This notice also explains how we’ll store and handle that data and keep it. HR Wallingford are an equal opportunity employer and value diversity in our workplace. We do not discriminate, and work to create an inclusive culture across our business.