
Snowflake · London
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by...
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every
function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate
curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for
low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test
emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a
function, but to help redefine the future of how work gets done.
The RVP, Priority Support Engineering - EMEA reports into the Head of Global Support and owns paid support offerings end-to-end
for their designated Region. Operating in an environment of both direct reports and matrixed relationships, the ideal candidate
has a proven track record of either leading premium support / designated technical advisory organizations OR selling and
positioning technical solutions to enterprise customers in a senior field role, with revenue accountability either way.
This role brings together a mix of responsibilities with multiple areas of critical focus. The RVP maintains relationships at all
levels with Customers, Sales Leadership, Solutions Engineering, Delivery Teams, Operations Teams, and Key Partners. They are
expected to sustain KPIs across multiple disciplines including Revenue, Attach, Consumption, Retention, and Staffing.
Snowflake's paid support offerings are designed to deliver value customers feel, through both quality reactive interactions and
proactive, advisory-led engagement, measured on the outcomes that matter to their business. The RVP leads the regional Designated
Support Engineer (DSE) team, the post-sales production support force that delivers Priority Support today and will scale as our
paid support portfolio expands. Reactive support sits with separate leadership; the DSE team collaborates closely with that org on
escalations and reactive delivery health for paid customers, but is purpose-built for the proactive, paid program experience and
the sales motion that drives it. This role is key to making that proactive shift real for paying customers, turning premium
support from a faster ticket queue into a measurable lever on workload health, consumption growth, and long-term value.
This is an AI-native role. The RVP leads both the DSE team and customer engagements through AI-augmented ways of working, using AI
to anticipate workload risk, scale proactive advisory, and surface insights at a depth and speed that was not possible before. We
are actively building the AI-augmented engagement model the team runs on; the RVP is expected to continue to build and evolve the
playbook as the technology and the tooling mature. Both the leader and the team operate AI-natively in how they engage customers,
manage workloads, and deliver value.
Serving Customers
positioned to serve current and future workloads on Snowflake.
committed scope, SLAs, and outcomes.
assessments, and identification of root-cause patterns on recurring issues.
support coverage, including joint visibility into case load, response-time performance, and incident trends, with shared
accountability when paid customers need both arms of support working in concert.
adoption, blockers limiting consumption growth, and architectural opportunities to expand value, mobilizing the DSE team on the
path to resolution.
leadership on escalation paths when their resources are required.
Owning the Sales Cycle for Paid Support Programs
Engineering Directors to position the right paid support program with each customer based on their workload profile,
criticality, and growth trajectory.
existing customer base, and conversion at renewal.
influence the support component of the commercial proposal. (Production delivery sits with the DSE team post-sale; this
engagement is positioning, not pre-sales technical discovery.)
model for transferring technical and account context from pre-sales and custom engagements into post-sales production support
without a dropped baton.
appropriately and strategically to gain alignment and overcome customer objections.
Practice Readiness
specialist roles needed to scale post-sales production support.
presence, and commercial fluency.
coverage needs.
VPs.
back to Global Support leadership and Revenue Operations.
analysis, and AI-driven customer insights at scale. Build a team that uses AI fluently in everyday delivery, not as a side
project.
Technical Expertise
Snowflake at scale.
customer concerns about adoption, migration, performance, and cost.
post-sale, where the value lands for customers, and how to position the right fit.
support, premium services, designated technical advisory, or signature success-style organization, OR (b) selling and
positioning technical solutions to enterprise customers in a senior field role at a cloud, data, or SaaS company (e.g., Sales
Engineering, Sales Architect, Specialist Sales, Customer Engineering). Either path qualifies.
(e.g., Sales Engineering, Professional Services, Premium Support). You can read a forecast and run a deal review.
demonstrated ability to coach front-line managers.
closely with cross-functional teams: sales, pre-sales, legal, marketing, finance, and product.
proactive, cost center to revenue contributor) and can talk specifically about what worked and what did not, OR you have been
part of a transformation as a senior individual contributor and can articulate how you would lead one.
to C-level customer audiences.
championing AI-driven delivery in a customer-facing function, articulating to customers how AI augments human advisory rather
than replaces it, and evolving the operating model as new capabilities emerge (you are joining an active build, not inheriting
a finished playbook).
Strongly Preferred
cloud data platform, hyperscaler, or enterprise SaaS company (e.g., Databricks, AWS, Google,Microsoft, Salesforce, ServiceNow,
Red Hat, MongoDB, Oracle).
VPs and a track record of customer wins on technical solutions.
base, and conversion at renewal
coverage; improvement in time-to-value on key workloads
paid accounts
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data.
Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's
duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who
share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and
Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits
information: careers.snowflake.com
SLSQ227R272 Do you want to help solve the world's toughest problems with big data and AI? This is what we do every day at Databricks! Leading a team of Enterprise Named and Strategic Account Executives, you will be measured by achieving your team's overall quota and growing Databricks consumption. This is a team of account executives that are passionate about building a data ecosystem for UKI, technically knowledgeable and have a strong desire to drive value for our customers. You will oversee the Telco & Utilities senior sales team, implementing sales plans, expanding existing business and delivering accurate sales forecasting and reporting. This is a fantastic opportunity to build upon a highly successful team achieving significant year on year growth, in a fast growing business which is hugely impactful part of the UKI sales organisation. We are looking for owners, who will go the extra mile and want to be the very best at what they do. The position will report directly to the RVP, Enterprise The impact you will have: * Lead a team of account executives, ensuring you coach them to develop the skills and behaviours they will need to succeed * Establish company territory plans, team structure, individual quotas and patches for your team, including investment capacity requirements * Report on revenue forecast and strategic GTM programs * Partner with cross-functional teams to manage a complete revenue and customer success process * Inspire a culture of teamwork, leading with value and achieving desired customers outcomes * Develop trust-based relationships with customers and partners to ensure long-term success * Encourage learning and ongoing understanding of technical product details and our future product roadmap * Establish a revenue growth and investment plan in the first 90 days * Deliver our strategic growth plans, in collaboration with the other function leaders across EMEA, ensure forecast accuracy and a predictable, high-growth business What we look for: * Experience as a high-growth enterprise software sales leader with experience leading sales teams serving Named and Strategic customers in UKI within the Data, AI, Cloud, or SaaS Sales Industry * Experience within the Telco or Utilities vertical * History of exceeding sales quotas in similar high-growth technology companies * Ability to engage with and hire sales talent in the market * Focus and emphasis on methodology-based sales coaching, MEDDPIC and a Challenger mentality * Experience of value-based sales with both the business and IT stakeholders including C suite * Experience in leadership roles focused on managing sales organisations to influence, develop, and achieve objectives within Data, AI, Cloud, or SaaS sales * Extended Executive relationship network with key Telco & Utilities customers. * Knowledge of the partner ecosystem to help grow Enterprise strategic territories * Success implementing strategies for consumption and commitment-based sales revenue models About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
MEET YUBICO Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: * Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. * Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. * One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. At Yubico, we offer: Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority. Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here). Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here. The Role: Cybercrime is the biggest threat that companies face today. Yubico has become the global standard for combating cyber attacks with phishing-resistant authentication at scale. The great news is that Yubico has been adopted by 9 of the top 10 technology firms, some of the largest financial institutions, manufacturing companies, retail/hospitality and healthcare organizations also use Yubico. We need help to expand even further. Yubico is looking for a dynamic, experienced Account Director to join our strategic named accounts sales team. This individual will work with our rapidly growing customer base and prospects to drive Yubico revenue and enterprise utilization. We welcome a strong individual who has deep knowledge of the enterprise market. Revenue booked is a critical measure, but this role is so much more. It's also about changing the world and bringing Trust back into our digital world for customers, partners and their customers. Tasks & Responsibilities: * Develop and execute your strategic and tactical business plan to drive revenue in strategic named accounts assigned to you * Own the revenue number for your accounts: * New customer acquisition * Expand existing relationships and install base * Define and land new strategic relationships * Provide thought leadership to customers and, when available, at industry events * Employ channel partners to grow adoption * Develop strong champions within your customers who actively advocate for Yubico * Reports to the RVP Sales, West/Tech * Coordinate with internal resources in a dynamically growing business to deliver an outstanding customer experience * When required work collaboratively to develop complex custom solutions Basic Qualifications: * Minimum 10+ years of experience in a similar role * Deep understanding and experience in selling technology to enterprise customers * Demonstrated ability to execute complex sales cycles with accuracy * Understanding of the Cyber Security and Identity & Access Management (IAM) marketplace, with demonstrated success selling authentication or security solutions at the enterprise level * Track record of overachievement via direct sales, through partners and SI’s * Comfortable having deep technical conversations with engineering/security professionals, and able to present at CTO, CIO or CISO levels * Located in the San Francisco Bay Area * This position is an individual contributor and field sales role Our U. S. benefits are designed for your overall well-being: Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family. Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting. Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate. Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program. Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year. Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total). Commuter Benefits. If you need to commute to the office, we offer commuter benefits. Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously. Yubico offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. This role has the annual salary range as defined below plus a target compensation for a candidate located in the San Francisco Bay Area. For roles that are filled in other locations, the compensation range will be based on data provided by the Radford McLagan Compensation Database from Aon. Final compensation is also based on a number of factors including, but not limited to, job-related knowledge, skills, and experience. Sales Pay Range $155,000—$175,000 USD Variable Compensation $155,000—$175,000 USD OTE $310,000—$350,000 USD We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer. Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals. Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community. As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: SAP is one of Parloa's most strategic global alliances, and EMEA is its home turf. As SAP Partner Sales Manager — EMEA, you will drive the alliance where SAP's presence is deepest: its headquarters ecosystem, its strongest field organizations, and Europe's densest network of SAP-aligned service partners. You will convert the global partnership strategy into regional pipeline, co-sell wins, and revenue across EMEA, with proximity to SAP's Walldorf headquarters as a strategic advantage. AREAS OF OWNERSHIP: * Own the SAP-sourced and co-sell pipeline for EMEA: build, manage, and forecast a qualified regional pipeline with SAP field teams across DACH and priority EMEA markets (CX, BTP, and industry AEs), with clear accountability for sourced/influenced pipeline and closed-won contribution. * Be the liaison between Parloa field sales and SAP: connect Parloa AEs with their SAP counterparts across EMEA regions, drive account mapping cadences, and ensure both field organizations know when, why, and how to bring each other into deals. * Drive prospecting and local pipeline generation: plan and execute regional co-sell campaigns, joint prospecting motions, and local pipeline events (executive roundtables, DSAG and SAP ecosystem events, SAPPHIRE Madrid and regional summits) with SAP and ecosystem partners. * Enable Parloa sales reps on the SAP motion: train AEs on SAP-relevant messaging, joint solution plays (e.g., Parloa + SAP CX / Service Cloud), integration narratives, and how to navigate SAP's field and incentive structures across EMEA markets. * Coordinate SAP and partner involvement in RFPs and demos: orchestrate SAP solution engineers, reference architectures, and SAP-aligned SI partners into active pursuits — including complex, multi-country enterprise RFPs common in EMEA. * Manage deal registration and conflict resolution: own hygiene of SAP-related deal registration, rules of engagement between direct and partner-led motions, and swift, fair resolution of channel conflict across regions. * Feed field intelligence back to the alliance team: report competitive signals, SAP field sentiment, win/loss insights, and program friction to the RVP and partner development team — leveraging your proximity to SAP headquarters for early insight into program and product direction. WHO YOU ARE: * 7–10+ years in partner sales, channel sales, or alliances within enterprise software, with a track record of hitting partner-sourced pipeline and revenue targets. * SAP ecosystem experience: you have worked at, with, or around SAP — you understand its field organization, partner programs, and co-sell mechanics, and you bring relationships across the DACH SAP ecosystem you can activate on day one. * Regional co-sell expertise: demonstrated success running account mapping, deal registration, and joint field motions between a software vendor and a large strategic partner. * Multi-market EMEA experience: comfort operating across DACH plus other European markets, navigating cultural and commercial differences in enterprise sales. * Field credibility: you are comfortable in front of enterprise AEs, sales leaders, and customer executives, and you know how to earn trust with quota-carrying teams on both sides. * Self-starter operating style: hands-on, resourceful, and comfortable building in a fast-moving scale-up without heavy process or big-company support. * Fluent German and English required; additional European languages a plus. * Based in Germany or a major EMEA hub, with willingness to travel across the region (~40%). OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.