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KATKIN'S OPPORTUNITY Cats are undeniably champions of the Internet. They're cute, hilarious, and can be jerks, so honestly what's not to love? But, while they've been getting the recognition they deserve online, they've been left by the wayside in the pet food industry, with legacy FMCG companies opting to offer variations of food for them rather than providing food formulated for their dietary needs – did you know they're obligate carnivores, so a high meat diet is a biological necessity? Enter KatKin. THE ROLE As our Payroll & People Administrator, you'll be the person who keeps the day-to-day running smoothly. You'll maintain accurate records, support payroll processing, manage our time and attendance systems, ensure documentation is up to date, and provide general administrative support across the site. You'll also help bring the team together, organising events and initiatives that keep morale high. This role suits someone with strong organisational skills and a real eye for detail, who enjoys variety and thrives on keeping things running like clockwork. KEY OWNERSHIP AREAS This is a hands-on role and your ownership includes: • Maintaining accurate and up-to-date employee records across systems and personnel files • Providing day-to-day administrative support to the site, including diary management, correspondence and general office coordination • Supporting payroll accuracy by tracking holidays, sickness, maternity leave and other updates • Managing time and attendance systems daily, making sure any exceptions are approved by the relevant line manager • Processing and monitoring fit notes and self-certificates to minimise payroll queries • Organising documentation for onboarding new hires and internal meetings as needed • Organising employee events and initiatives that foster engagement and team spirit • Supporting the wider team with ad hoc administrative projects as they come up WHO WE ARE LOOKING FOR: * An excellent communicator who conveys information clearly, both in writing and verbally, while building strong relationships across all levels of the organisation. * Highly organised and detail-oriented, ensuring HR processes run smoothly with accuracy and efficiency. * A problem-solver who handles challenges with a logical and fair approach, making sound decisions in sensitive situations. * Discreet and trustworthy, maintaining confidentiality and handling sensitive employee information with professionalism. * Adaptable and flexible, able to navigate a fast-paced environment and respond to changing HR needs. * A supportive team player, assisting with employee relations, training coordination, and performance management. * Tech-savvy, with a strong grasp of Google Suite tools (Docs, Sheets, Drive, Calendar) and HR systems to manage data and generate reports efficiently. NICE TO HAVES * Knowledgeable in HR policies and employment laws, ensuring compliance with regulations and best practices. * Skilled in recruitment and onboarding, making sure new hires feel welcomed and supported from day one. * Proficient in HR software and database management, keeping records up to date and accessible. WHAT WE OFFER * Career defining opportunity in being instrumental to scaling our brand, fast * Competitive holiday every year plus your birthday off (Inclusive of Bank Holidays) * Discount for KatKin fresh meals * Employee Assistance Program including optical and dental * Company pension * Access to companies Discount Portal * 12 hours per week over 3 days onsite - Shifts negotiable * Pay rate: £13.50ph TO APPLY Please email your CV to raluca.panamarenco@katkin.com
YOUR MISSION JOB TITLE: Physical Infrastructure Access Administrator JOB LOCATION: Coalisland – in office THE JOB This is a fantastic opportunity to join our business as we continue to grow. Working within a busy team, you will work closely with others to ensure all the administration tasks related to our network build are completed in line with the Openreach PIA requirements. Full training will be provided. YOUR PROFILE WHAT WILL YOU BE DOING? You will be responsible for the following areas and activities: * Completion of administration tasks within a timely and accurate manner * Reading cable maps and adding to Openreach Map (training will be provided) * Assist in the production of reports as required by management and wider functions * Work with internal and external stakeholders to ensure delivery on time, and to standards for safety and compliance * Responding to queries and requests from across the business to support delivery * Quality checking TRR maps on Arc * Submitting daily whereabouts to the client, including extracting all whereabouts and populating onto excel * Submitting weekly whereabouts, including details of where future works will be and uploading information onto Openreach (OR) portal * Creation of Network Adjustments using both Arc and the OR portal to create A55 packs * NOI (notice of Intent) creation to advise OR of the future use of their structure, including extracting information from design maps * Identifying missing inventory from the OR portal and raising cases with OR to resolve * Gather data on D-poles, identifying which are able to be worked on and which need to be replaced by OR before completing works * Create SPO (self-provide order) evidence for submission to evidence work completed is to OR standard * Liaise with design to ensure that all design changes are recorded and uploaded to OR portal * Reporting of damages of network to Openreach WHY US? Ideally you will come from an administrative background, you’ll be excellent with Excel and work well under minimal supervision within a team. · Experience in an administration role · Able to communicate effectively both internally and externally · IT literate with good knowledge of all MS Office packages · Able to demonstrate the ability to work in a professional environment with high expectations · Telecoms and/or GIS experience is desirable but not essential ABOUT US Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction. HOW TO APPLY To apply to join Viberoptix, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Viberoptix. At Viberoptix, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications. Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information. Job Types: Full-time, Permenant Work Location: In person #Viberoptix
Janes equips defence, government, and industry leaders with objective, accurate, and shareable data and analysis. Our experts combine advanced technology with proven tradecraft to deliver validated and contextual intelligence to assess threats, accelerate decisions, and anticipate change with confidence. We deliver our intelligence with the flexibility to fuse it with multiple sources in any system, enrich AI solutions, or access it through our portal. Job purpose: The EMEA News team requires a dedicated Naval Reporter to deliver comprehensive, timely, and original coverage of this dynamic area of defence. The successful candidate will cover developments across the naval sector, from shipbuilding contracts and vessel deliveries to autonomous underwater vehicle testing and wider naval business developments. The reporter will persistently and confidently pursue leads from senior naval and government officials, industry representatives, and other contacts to generate original stories. This is an opportunity to build a career at Janes, leveraging the organisation’s global reputation and unparalleled depth of knowledge to become a recognised naval subject matter expert with a strong instinct for compelling stories. Strong organisational skills and enthusiasm for travelling across the region, often at short notice, is essential. Confidence when engaging with sources at exhibitions, demonstrations, military exercises, and similar events are also required. Please include at least four examples of stories, preferably on naval or defence subjects, that you have had published, including when and for which media. How you will contribute at Janes: * Produce a high volume of high-quality news and analysis, ensuring our readers are comprehensively informed about developments in the EMEA naval sector and other defence areas. * Take ownership of your news beat, working independently to cover developments while regularly discussing story merits and reporting approaches with your Head of News. * Maintain and develop extensive relationships with sources and press offices through regular telephone, face-to-face, and other forms of contact, building trusted channels for information and enquiries. * Rapidly expand your technical knowledge to authoritatively question and report on developments in naval platforms, systems, and equipment. * Collaborate with Janes colleagues to incorporate insights from reference analysts, defence budgets, market forecasts, and other resources, adding original value to your reporting. * Enhance stories through the effective use of visual content, including annotated photographs, charts, conceptual graphics, satellite imagery, and open-source media analysis. * Attend defence exhibitions, conferences, technology demonstrations, and military exercises as both a reporter and ambassador for Janes. * Develop, pitch, and deliver strong analytical and feature content. * Commission and edit news stories from across the EMEA region, serving as Janes’ point of contact for topical freelance content. The ideal skills and experience for this role are: * A proven ability to produce a high volume of well-written news stories to tight deadlines. Candidates should have a demonstrable track record in news reporting. * Experience of, and an interest in, defence or military reporting is not essential but would be advantageous. * Consistent motivation to pursue primary and multiple source reporting. * A confident and professional telephone manner, with the ability to conduct detailed interviews and revisit sources to verify and cross-check information. * Excellent written and spoken English, together with strong editing and peer-review skills, including reviewing copy from freelancers for whom English is a second language. * Strong news judgement and the ability to generate story ideas independently and deliver them with minimal supervision. * The ability to write accurate, informative, and impartial copy concisely and quickly, while responding positively to feedback and adapting to Janes' editorial standards. * A sound understanding of libel law, transparent sourcing, right of reply, and responsible defence reporting. * Strong work ethic, organisational skills, and a collaborative approach to teamwork. Please note: As part of our selection process, candidates will be asked to complete a take-home writing assessment. This role also follows our hybrid working policy, which requires colleagues to work from the office 40% of the time (typically two days per week). Benefits: * 27 days of annual leave * Healthy half (0.5 day leave every 6 months for wellbeing) * Leave- study/ volunteer/ reserve forces * Pension plan (6% employer contribution) * Private medical insurance – BUPA * Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay) * Paternity (100% of basic salary for 6 weeks) * Life cover * Access to LinkedIn Learning * Access to an on-site gym ---------------------------------------------------------------------------------------------------------------------------------- LIFE AT JANES We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally. Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender. Although this role is advertised as full time, Janes believed that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications Job Applicants - Privacy Policy Know your rights document
Job Title: Arrears Executive – Part Time Working Pattern: 18 hours per week - we can be flexible to accommodate your personal circumstances, whether that means working two longer days, a combination of one longer day and shorter days, or spreading the hours across five shorter days each week Salary: £29,000 pro rata (£14,400) and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. Tandem is growing fast and helping to shape the future of sustainable banking. Your team: Collaborators in change Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules). Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us. Your Impact: Building a sustainable tomorrow As an Arrears Executive at Tandem your focus will be on: * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require. * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence). * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate. * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place. * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration. * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears. * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances. * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer. * Knowledge and practical application of late arrears and litigation practices. * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers. * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence. * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control. * Keep up to date with all Company/regulatory changes particularly those which affect own business area. * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do. * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes. We’d love to hear from you if you have: * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment. * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable. * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives. * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations. * A working knowledge of customer services and arrears management in a regulated, lending environment. Rewards that reflect your value, what’s in it for you? At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us: * 25 days annual leave plus 8 days Bank Holiday * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc * Buy or sell up to 5 days holiday a year * Healthcare cash plan through Westfield Health * Life Assurance at 3 x salary * Electric Vehicle salary sacrifice scheme * Cycle to Work salary sacrifice scheme and a free helmet * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) * Smart Tech scheme (buy goods with 0% interest) * 10% discount on solar panels * Tandem Hub for treats, cash back and discounts on UK retailers * 2 days per year paid volunteering * Free cereal, snacks and drinks in all offices * Quarterly team social budgets * The above is based on a full-time contract and will be pro rata accordingly. Our Green Deal: Your Impact Amplified A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: * Volunteer 2 days a year for charity > receive an early Friday finish * Raise £200 per annum for charity > Tandem provide PR and marketing support * Have renewable energy at home > receive an additional 1 day annual leave * Drive an electric car > receive £500 towards a home charger Ready to make your mark? Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. Sourcing Model Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Your role at Veezu: As a Dispatcher in our Journey Booking Centre, you will work in partnership with Driver Partners and our external JBC Partners to ensure bookings are dispatched efficiently so that passengers are transported on time. You will maximise Driver Partner completion rates through efficient management of the dispatch of inbound bookings and good communication with Driver Partners. Reporting into the Team Manager or JBC Manager, your role will involve optimising Driver Partner and resource capacity, helping our Off-Shore Booking Agents to keep our Passengers updated and giving the Driver Partners a great experience. Who are Veezu? Veezu is the UK's fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more! What you’ll do: QUALITY DELIVERY AND CONTINUOUS IMPROVEMENT * Develop a deep knowledge and understanding of the local Driver Partner community - their needs, concerns and behaviours – become someone that they trust. * Take responsibility for understanding, meeting and exceeding your objectives and set KPIs * Allocate and dispatch journeys on the Dispatch booking system, communicating positively, politely, professionally and precisely with Driver Partners via the messaging service/telephone as and when required. * Manage passenger demand to ensure bookings run on time and use the zone controller tool and wait time wallboard (if applicable) effectively. Feedback any delays to Offshore Booking as required. * Arrange bookings for walk-in passengers where applicable at regional hubs. * Liaise with off-shore partners in respect of handling passenger queries and bookings. * Respond to Driver Partner alerts and Driver Partner queries via the telephone and / or Dispatch driver chat in a timely, courteous and professional manner. * Assist Driver Partners with complex queries or directing them to the Driver Partner portal and / or messaging service. * Demonstrate excellence in the handling of passenger bookings, mainly related to our high value and commercial account journeys and passenger care queries * Ensure specific or set instructions for account customer journey bookings are communicated and processed accordingly. * Ensure service delivery to commercial account customers is efficient and well managed at all times. * Ensure transferring of calls is kept to a minimum and avoid blind transferring at all times. * Utilise Slack channels, Dispatch messaging and any other relevant internal communication channels throughout your shift to receive any relevant business and / or operational updates. * Liaise with other departments such as Veezu Commercial, Veezu IT to ensure issues are resolved efficiently and within agreed SLAs. * Identify opportunities to reduce unnecessary contact, improve policies and processes, increase sales and/ or improve the passenger experience and feed these into your Team Manager. * Seek to support passengers, account customers and Driver Partners to self-serve wherever possible. * Process all cash, card, account, and app bookings in accordance with company procedures. * Encourage the use of AirPay / use of a Driver Partner’s in-car payment machine to reduce call time wherever possible. * Manage and keep the zone controller accurate (if applicable) and up to date throughout the shift so that the right information can be provided to Passengers and bookings can be optimised. SELF-DEVELOPMENT AND COMPLIANCE * Ensure completion of all mandatory training. * Manage your own self-development to improve knowledge. * Proactively prepare for 1:1 meetings and appraisals with Team Manager or JBC Manager. * Understand and embody the Veezu values. * Constructively challenge, question, seek to improve, evolve and be kind. * Contribute to a strong community spirit. * Be objective, fair, ethical, and consistent. * Ensure fair treatment of customers, passengers, Driver Partners and colleagues and act in a professional manner at all times. * Ensure legal and contractual compliance. * Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. * Be willing to support other business areas as needed. * Adhere to company policies and procedures. * Ensure that customer, passenger, Driver Partner and colleagues’ information is safeguarded at all times, in line with the General Data Protection Regulation (GDPR). * Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance. * Maintain information security to a recognised required standard in line with business needs What you’ll need: * Ability to deliver excellent customer service. * Confidence in speaking to people on the phone. * Strong computer skills, including using multiple software platforms collaboratively. * Excellent listening and communication skills. * Professional and committed. * Ability to deal with challenging customer service situations. * Ability to work in a fast-paced environment. * Ability to multitask and work under pressure. * Ability to work independently and as part of a team. * Flexibility to work outside of standard working hours. * Excellent accuracy and attention to detail. Where you’ll be: * This role will be based out of our Shrewsbury office. Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.
Job Title: Arrears Executive Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager. Salary: up to £29,000 and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. Tandem is growing fast and helping to shape the future of sustainable banking. Your team: Collaborators in change Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules). Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us. Your Impact: Building a sustainable tomorrow As an Arrears Executive at Tandem your focus will be on: * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require. * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence). * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate. * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place. * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration. * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears. * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances. * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer. * Knowledge and practical application of late arrears and litigation practices. * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers. * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence. * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control. * Keep up to date with all Company/regulatory changes particularly those which affect own business area. * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do. * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes. We’d love to hear from you if you have: * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment. * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable. * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives. * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations. * A working knowledge of customer services and arrears management in a regulated, lending environment. Rewards that reflect your value, what’s in it for you? At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us: * 25 days annual leave plus 8 days Bank Holiday * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc * Buy or sell up to 5 days holiday a year * Healthcare cash plan through Westfield Health * Life Assurance at 3 x salary * Electric Vehicle salary sacrifice scheme * Cycle to Work salary sacrifice scheme and a free helmet * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) * Smart Tech scheme (buy goods with 0% interest) * 10% discount on solar panels * Tandem Hub for treats, cash back and discounts on UK retailers * 2 days per year paid volunteering * Free cereal, snacks and drinks in all offices * Quarterly team social budgets Please note, some benefits are subject to eligibility criteria, such as passing your probation. Our Green Deal: Your Impact Amplified A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: * Volunteer 2 days a year for charity > receive an early Friday finish * Raise £200 per annum for charity > Tandem provide PR and marketing support * Have renewable energy at home > receive an additional 1 day annual leave * Drive an electric car > receive £500 towards a home charger Ready to make your mark? Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. Sourcing Model Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Principal Java Engineer - Backend Platform Salary: £76,340 - £100,340 Per Annum Contract: Full-Time, Permanent Location: Hybrid - minimum 2 days per week in office, Basingstoke/London/Bristol ABOUT THE ROLE The Principal Software Engineer (Full-Stack, Backend-leaning) is a senior engineer responsible for the backend architecture, data pipelines, and API layer of a new sports technology product, while remaining capable of contributing to frontend development as needed. This role sits within a small, fast-moving product engineering team and requires someone comfortable owning end-to-end technical delivery across the stack, with backend and data work as the primary focus. WHAT YOU’LL BUILD You will be a core contributor to a new backend platform being built from scratch. The work spans the full data journey - from ingestion at the edge through to storage, transformation, and delivery to end users. Key areas of focus include: * Low-latency data pipelines that ingest and process live sports tracking data, with strict latency requirements for time-critical outputs delivered to coaches and analysts in near real-time. * Event-driven processing using Kafka for streaming data and control messages between on-site devices and cloud services, handling both fast-path live outputs and asynchronous post-processing workflows via SQS and AWS Batch. * Cloud infrastructure on AWS, including Greengrass for edge-to-cloud orchestration, S3 for video and data storage, and Lambda for lightweight processing tasks. * Data transformation and aggregation layers that normalise tracking outputs, store them in a data lake, and make them available to downstream consumers via clean API contracts. * REST and WebSocket APIs that serve both a live data product for immediate consumption and an insights portal for historical analysis and performance comparison. * Observability and reliability - instrumentation, logging, and tracing are built in from the start, not bolted on. The platform needs to run 24/7 without on-site support. KEY RESPONSIBILITIES * Design and build backend services and APIs (REST/WebSocket) supporting data ingestion, transformation, and delivery to frontend and downstream consumers, with particular attention to latency and throughput given real-time processing requirements. * Own data storage and pipeline architecture, including integration with streaming/event infrastructure. * Implement authentication and authorisation in line with the team's chosen cloud identity and access management approach. * Provide technical direction and review for frontend development (React/TypeScript), working closely with frontend engineers to align on approach, component contracts, and data shapes - this is a collaboration and oversight function rather than day-to-day frontend delivery. * Collaborate closely with computer vision/data science engineers to define and consume data contracts. * Participate in technical decision-making for a product in active development, including architecture choices with long-term implications for scale, latency, and maintainability. * Contribute to technical leadership of the wider engineering team, given the seniority of this role. SKILLS AND EXPERIENCE * Strong backend engineering background with production experience in Java (required). * Demonstrated experience building low-latency, high-throughput systems - this is a core requirement, not a nice-to-have. * Working knowledge of a modern frontend framework such as React/TypeScript, sufficient to review and direct frontend work rather than deliver it independently. * Experience with cloud infrastructure and event-driven architectures (e.g. Kafka or equivalent streaming technology). * Experience designing and evolving API contracts (OpenAPI or similar) in a fast-moving, still-evolving product environment. * Familiarity with modern cloud identity and access management approaches (e.g. AWS Cognito or equivalent) is a plus. * Strong communication skills - able to work directly with product and cross-functional stakeholders, and to mentor or direct engineers outside their own core discipline. * Comfortable with ambiguity: this is a build-phase product with evolving scope and infrastructure decisions still being finalised. BENEFITS AND PERKS * 25 days annual leave (excluding bank holidays) * Enhanced pension scheme with 5% matching * Hybrid working model * Complimentary Unmind wellbeing app * Onsite gym (Basingstoke) * Access to sporting events and tickets * Sony Group Company discounts EQUAL OPPORTUNITY EMPLOYER Hawk-Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership. We value diversity and strive to create an environment where everyone can reach their full potential. APPLY TODAY If you are passionate about building high-performance backend systems and want to work on real-time data products at scale, we would love to hear from you.
Janes equips defence, government, and industry leaders with objective, accurate, and shareable data and analysis. Our experts combine advanced technology with proven tradecraft to deliver validated and contextual intelligence to assess threats, accelerate decisions, and anticipate change with confidence. We deliver our intelligence with the flexibility to fuse it with multiple sources in any system, enrich AI solutions, or access it through our portal. Job purpose: The Solutions Engineer is a critical member of the Product team, responsible for enabling the integration and optimization of Janes interconnected intelligence capabilities across the customer base. Working within the Product Solutions team, you will support the deployment, configuration, and enhancement of Janes data across a variety of systems, platforms, and mission-critical capabilities. This role focuses on enabling Janes data within individual systems, facilitating interoperability with third-party and customer datasets, and aligning with Customer’s AI, intelligence and data requirements. You will help define and document data standards, technical specifications, and integration pathways to improve customer outcomes and drive innovation. You will contribute to high-impact customer and partner projects across Europe and NATO, helping shape the future of Janes technical estate - including our graph knowledgebase, intelligence products, and supporting infrastructure. Your work will have a direct impact on national security and defence capability. How you will contribute at Janes: * System Integration: Support the integration of Janes data and models into customer systems of record, ensuring seamless functionality and operational relevance. * Product Delivery: Assist in the development and delivery of Janes Interconnected Intelligence products, capturing and aligning where possible with standards and technical expectations. * Customer Advisory: Provide remote and on-site technical advisory services to customers, offering guidance on data attributes, integration strategies, and system optimization. * Ontology & Model Development: Advise on the evolution of Janes data models and ontologies to ensure compatibility and seamless integration with customer ecosystems. * Gap Analysis: Identify and prioritize unmet data requirements critical to customer adoption and mission success. * Strategic Expansion: Explore adjacent content and data domains for potential expansion - either organically or via acquisition - to deepen Janes relevance and support for customer missions. * Market Intelligence: Monitor and report on partner and competitor activity within customer to identify opportunities for collaboration, expansion, or risk mitigation. * Presales & Bids: Support technical presales engagements, bid responses, and proposal submissions with subject matter expertise and solution design input. The ideal skills and experience for this role are: * Technical Proficiency: * * Proficient in Python, including SDKs, APIs, and data engineering best practices. * Solid understanding of the Software Development Lifecycle (SDLC). * Familiarity with at least one of the following technologies: ArcGIS, Palantir, RDBMS, Graph Databases. * Understanding of data models and/or ontologies * Experience in data integration, system interoperability or technical advisory roles—preferably within defence and intelligence sectors. * Communication: * Excellent presentation and communication skills, with the ability to engage technical and non-technical stakeholders. * Mindset & Approach: * * Passion for solving complex technical challenges. * Innovative, dynamic, and creative approach to problem-solving. * Willingness to learn, grow, and adapt in a fast-paced environment. * Clearance: * Eligibility to hold security clearance, including willingness to undergo the clearance process with company sponsorship if not already cleared. Desirable Skills & Experience: * Front-End & Web Technologies: * * Experience with JavaScript libraries (e.g., React) or frameworks (e.g., Vue). * Familiarity with geospatial JavaScript libraries such as ArcGIS Maps SDK, OpenLayers, Leaflet, Cesium etc. * Back-End & Infrastructure: * * Experience with Docker, Elasticsearch Palantir graph databases (e.g., Neo4j, ArangoDB, GraphDB). * Hands-on experience with cloud platforms and services, particularly AWS (EC2, Lambda, S3, etc.). * Background in backend or frontend architecture and development. * Geospatial & Intelligence Tools: * * Relevant experience using Esri technology and the full ArcGIS Enterprise suite, including ArcGIS Knowledge. * Security & Clearance: * * Experience working with national security and defence organizations. * Knowledge of the Intelligence cycle and ability to understand operational requirements and priorities. * Active security clearance is a strong advantage. Benefits: * 27 days of annual leave * Healthy half (0.5 day leave every 6 months for wellbeing) * Leave- study/ volunteer/ reserve forces * Pension plan (6% employer contribution) * Private medical insurance – BUPA * Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay) * Paternity (100% of basic salary for 6 weeks) * Life cover * Access to LinkedIn Learning * Access to an on-site gym ---------------------------------------------------------------------------------------------------------------------------------- LIFE AT JANES We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally. Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender. Although this role is advertised as full time, Janes believed that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications Job Applicants - Privacy Policy Know your rights document
Experienced Payments Consultants | Sell More with Teya Flexible | Uncapped Commissions | Avg Earnings £7,800+/Month | Self-Employed If you’re already closing deals in merchant services, you know the deal. The real question is: Are your clients getting the most out of their current provider? Whether you operate as a sole trader or a limited company, we’ve got you covered. At Teya, we’re transforming payments for small and medium businesses across the UK. We help merchants get paid faster, manage their money smarter and grow their business without contracts, setup costs or hidden fees. Our independent consultants don’t just sell, they build businesses. With industry-leading upfront commissions, on-going residuals up to 40%, and merchant activation in under 3 hours, you’ll earn more and sell faster with a company built for sales success. Why Join Teya * Industry leading upfront commissions and on-going residuals * Same day merchant activation * Simple pricing with no hidden fees * Instant Settlements * Teya's own Business Account * SoftPOS that enables payments directly through mobile phones on iOS or Android. * Ecommerce * Sell anywhere in the UK, no postcode restrictions * Full sales support, CRM tools, and 24/7 merchant assistance What We’re Looking For * Proven experience in merchant services * Consultative sales approach and strong closing skills * Self-starter attitude with ability to generate your own leads * Ambition for uncapped commissions and financial independence What You’ll Get * Uncapped earning potential, on average our consultants earn £7,800+/month * On-going residuals of up to 40% from day one * Weekly commission payments, bonuses and monthly incentives * Continuous training and development * Access to advanced sales tools * Your very own portal to track all your merchant's activity and have full transparency across your portfolio *Are you from outside the industry but interested find out more? Check out our Trainee Independent Sales Consultant job advert! Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
ABOUT THE ROLE We are seeking an Engineering Manager to lead our newly created Gaming experience team within the Gaming domain. The team is a full-stack group of 10–12 senior engineers responsible for developing new features and experiences for our players in the Casino vertical. The core mission for this role is to establish new front-end capacity and set the standards and ways of working for that side of the team. Operating in a fast-paced industry, adaptability and effective risk management are key as we navigate through changing landscapes. Join us if you thrive in a dynamic environment, surrounded by passionate individuals, and are eager to contribute to a modern company culture. YOU WILL BE RESPONSIBLE FOR: Collaborating with the Product Manager, Domain Architect, and Engineering Managers to drive major architectural changes and implement new features in our Casino vertical. Leading and managing a team of 10–12 people with front-end and back-end engineers, ensuring timely deliveries and alignment with company goals and OKRs. Being proactive in setting standards, defining KPIs/goals, and building team growth paths. Overseeing development and maintenance of the Gaming domain in our Player Account Management-system, focusing on integrations, product development, and regulatory compliance. Promoting a culture of innovation, transparency, and trust within the team, fostering an environment conducive to high performance and growth for the engineers. OUR SUCCESSFUL CANDIDATE WILL HAVE: ESSENTIAL SKILLS Technical Foundation: Solid engineering background with 5+ years as a Software Developer and a recent coding background (ideally within the last 4–5 years) to effectively mentor and discuss technical issues with engineers. Leadership Experience: At least 2+ years of experience managing a full-stack or front-end team, specifically in high-velocity agile environments. Standard-Setting Mindset: Proven ability to establish new standards, KPIs, and ways of working rather than just following existing processes. People Development: Demonstrated experience in coaching and mentoring senior engineers through goals, inspiration, transparency, and trust. System Design: A solid understanding of scalable, highly concurrent, and fault-tolerant systems to support our Casino vertical. NICE TO HAVES Previous experience in the iGaming industry. Familiarity with our current tech stack including Java/Kotlin and Javscript. WHO ARE WE? At the core of LeoVegas Group, is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 1400 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 11 offices world-wide. BENEFITS Hybrid work policy 4 weeks of Workation (T&C apply) 30 annual vacation days Occupational Pension 5,000 SEK wellness contribution annually Parental Leave Top-Up Possibility to enrol in a private health care insurance for both you and your partner 1,500 SEK equipment allowance Benify - benefits portal with many offers and discounts JOIN US! In our pride, we like to empower our teammates to find their roar and run with their wildest ideas. We don’t wait around for things to happen, we pounce and make it happen! If you think you would be a good fit for the Leo pride - give us a roar! **As our company working language is English we’d like to see your CV in English please**