Sökresultat för "User support"

Hos vår kund får du chansen att bli en nyckelperson i organisationens supportfunktion. I den här rollen spelar du en central roll i att säkerställa hög servicegrad och nöjda användare. Du är den första kontaktpunkten för både interna och externa användare och hanterar ärenden via telefon, e-post och chatt. Du blir en del av ett kompetent, engagerat och stöttande team där samarbete, kunskapsdelning och utveckling står i fokus. Dina arbetsuppgifter Ta emot och hantera kundärenden via telefon, e-post och chatt med ett professionellt och positivt bemötande Vara den självklara kontaktpunkten (SPOC) för avtalskunder Felsöka och ge användarstöd inom IT-tjänster, system, nätverk och behörigheter Samarbeta nära kollegor och tekniska specialister för att hitta effektiva lösningar Dokumentera ärenden och bidra till kunskapsdelning inom teamet Aktivt medverka i förbättring och utveckling av processer och arbetssätt Vem är du? Du har tidigare erfarenhet av service eller kundsupport, gärna inom IT. Du gillar att hjälpa andra, lösa problem och arbeta strukturerat. Med nyfikenhet, engagemang och ett leende i rösten skapar du trygghet för användarna. Du kommunicerar obehindrat på svenska och engelska och har god vana av digitala verktyg, exempelvis ServiceNow och Office 365. Vi tror att du är: Ansvarstagande, positiv och tålmodig Lösningsorienterad och stresstålig Nyfiken, engagerad och delar gärna med dig av idéer En lagspelare med god kommunikativ förmåga Övrig information Plats: Malmö Anställningsform: Tillsvidareanställning hos kund med sex månaders provanställning Start: Enligt överenskommelse PASSAR VI DIG? Wise IT arbetar med kompetensförsörjning inom IT. Vår uppgift är att hitta rätt person till rätt IT-jobb, genom rekrytering och konsulter. Vi tror på människan i en framtida teknikutveckling och brinner för att bygga relationer, inkludera fler i IT-branschen och naturligtvis matcha rätt kompetens till rätt uppdrag. Vi vill vara en självklar go-to career partner oavsett om kandidaten söker jobb i dagsläget eller inte. Vill du vara med på vår resa? Läs mer om oss, vår kultur och våra värderingar på vår karriärsida. ANSÖKAN Vi tar inte emot ansökningar via mail då vi värnar om din personliga integritet. Du kan läsa mer om hur vi behandlar personuppgifter enligt GDPR i Wise Group-koncernens policy för behandling av personuppgifter.

We’re looking for an Infrastructure Support Services – Front Line Analyst (OSS) for a global company in Lund. Start is July 13th, 2 years limited contract to begin with. This role is 100% onsite in Lund. Main responsipilities Handle incidents, requests, and tasks as per defined processes and SLA. End user support. Reinstall and refresh IT equipment as per defined processes and life cycle. Ensure proper IT operation on site and troubleshoot IT equipment. Deliver and install requested IT functionalities to users at local and remote sites. Actively contribute ideas to improve IT situation on site and remote sites. Project participation and implementation of global projects at local sites. Support other teams within the IT Function troubleshooting issues. Ensure proper documentation of technical solutions and equipment. Not desk bound job hence will be required to handle light weigh equipment, climb-ing ladder, and moving around freely.  Technical Skills Min 2-3 years of hands-on support for IT Services Great knowledge and troubleshooting experience of Microsoft and Apple products, client applications, mobile platforms (iOS & Android), printer & network equip-ment. Experience of reading, understanding, and following technical documentation, rou-tines, and processes. Basic knowledge about factory equipment and factory specific systems or equiva-lent is meritorious. Experience in project and vendor management will be a plus.  Personal Skills Good analytical, investigational, and troubleshooting skills. Stakeholder management. Multitasking, having the ability to perform several tasks at the same time. Excellent verbal and written skills in English.  Commitment and drive Business-focused. Self-motivated and drive issues independently. Taking responsibility to keep updated and informed about OSS and GSD infor-mation. Results-oriented & concluding work ethic to always deliver in time, in-scope, and on-budget. Personality Service-minded and flexible. Positive attitude with a proactive mindset. Passionate to learn new things. Team player with natural talent in working with people. Can work under pressure and manage stressful situations confidently & effective-ly. Good awareness and appreciation of social and cultural differences Structured and organized. Ability to properly plan, execute and follow up on tasks in a structured way. Reliable and analytical person who always takes accountability/responsibility. This role requires fluency in both English and Swedish. This is a full-time consultant position in Lund through Incluso. Start is July 13th, 2 years limited contract to begin with. This role is 100% onsite in Lund. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.

About the Role Tarsier Studios is looking for an IT Operations Specialist to join our team in Malmö. In this role, you will take ownership of our local IT environment, ensuring that everything from developer tooling to office IT runs smoothly and efficiently. You will work closely with developers, external partners, and our parent company (THQ), supporting a hybrid setup where some infrastructure is managed externally while you own the on-site experience. This is a hands-on, broad role where no two days are the same, combining user support, infrastructure, and continuous improvement. Your focus will be on creating a stable, fast, and user-friendly IT environment that enables our teams to do their best work. What You’ll Do Provide hands-on support and troubleshooting for employee PCs, equipment, and office IT Set up, maintain, and monitor core systems supporting development and daily operations Ensure performance and stability of critical systems such as Perforce and build infrastructure Manage and support the office IT environment, including meeting rooms and shared spaces Set up and configure hardware and software for new and existing employees Handle onboarding and offboarding, including account provisioning and access management Maintain and support server infrastructure (Windows Server, virtualization environments) Work with license management and vendor relationships that are not handled centrally Collaborate with external partners and group IT (THQ) on infrastructure and shared services Drive improvements, automation, and standardization to reduce reactive work Monitor systems, troubleshoot issues, and ensure a secure and reliable IT environment What We Offer At Tarsier it's important that our office is welcoming and fun so that our employees enjoy being here, because we believe that working closely with your team is the best way to make great games. That is why our Office Management and People & Culture-department work closely together to make our office a really great place to both work and hang out in. We have a large focus on ergonomic, personal work stations, we eat breakfast together on Wednesdays, and we play games together in the game room. Sometimes we grab an after work beer together in the kitchen, or throw a Christmas party for the ages. Our Benefit Package Includes: Pension & insurances 30 days of vacation Overtime pay Flexible working hours Wellness contribution to use for gym memberships, swimming, crossfit, bouldering, dance classes, massage and much more Healthier half hour - 30 minutes of your work day to spend on exercise Health Insurance - access to preventive health care such as physiotherapy, occupational therapy, counseling etc Sick pay on the qualifying day Relocation support What We’re Looking For We are looking for someone who enjoys working broadly and close to users, and who takes pride in creating a well-functioning IT environment. You have: A background in IT operations within a Windows-based environment Experience working in software development environments and familiarity with version control systems such as Perforce (or similar) An interest in gaming or game development, or experience from the gaming industry Solid knowledge of Windows, Active Directory, and PC environments Hands-on familiarity with server environments (e.g. Windows Server, virtualization/hypervisors such as VMware ESXi or equivalent) Experience working with network architecture (e.g. VLANs, IPSec, VPN) Experience with backup solutions, such as Veeam Backup & Replication, including configuration and job monitoring Experience maintaining antivirus and other security software Familiarity with imaging and deployment tools (e.g. MDT or equivalent) Knowledge of scripting and automation, preferably PowerShell Experience managing accounts and access rights You are: Service-minded and enjoy helping others Proactive and comfortable improving how things are done Flexible and able to handle a wide variety of tasks Structured and able to take ownership in a standalone role Comfortable collaborating with both local users and external stakeholders Applicants must hold a Swedish or EU/EEA citizenship or valid work permit for Sweden as we are unfortunately unable to support relocation from outside the EU at the moment. This position is onsite at the office in Malmö, and will start with a probationary period. Currently employing around 50 people, Tarsier Studios is a game development studio based in the vibrant city of Malmö, Sweden. We are the developers of award winning games Statik, Little Nightmares, and Little Nightmares 2 - as well as our latest release REANIMAL. At Tarsier, it’s the games that drive us. Quality above all else. Interesting ideas executed to perfection. We want people to be proud of the work they do here, and to finish each project feeling as though they’ve pushed their abilities to the next level. That, of course, requires hard work and talent in equal measure, and we look for both of those things when recruiting new team members. We welcome applicants of all backgrounds and genders, and look forward to hearing from you!

Företagsbeskrivning Om rollen DC TEAM LEADER - AUTOMATION WHAT YOU’LL DO At our Distribution Center in Eskilstuna, we are responsible for the logistics operations and the distribution of fashion items to our retail customers in Sweden, Norway, Iceland, Finland and Denmark. As a DC Team Leader - Automation you ensure smooth daily MHE operations in the DC and support improvements aligned with global standards. Your main responsibilities will include: Lead the Automation Tech team and oversee day-to-day activities, fostering efficiency, innovation, and safety to prevent business disruptions. Lead, coach, and support team members to develop skillset, improve performance and retain a high-performing workforce. Manage MHE and system maintenance budgets and maintain strong relationships with suppliers and service providers to ensure cost control and service quality Contribute with MHE-relevant knowledge into operations training and drive up-skilling of the Automation Tech team. Support with identifying and troubleshooting automation issues, collaborating with internal stakeholders to open tickets and follow up accordingly. Execute MHE maintenance, solve operational issues and escalate to other stakeholders as needed. Establish, monitor and analyse KPIs to evaluate Automation Tech team performance and provide insights, for improvements or upgrades. WHO YOU’LL WORK WITH You and another DC Team Leader Automation will each lead a team of 6 technicians, ensuring effective collaboration, performance, and development within your respective teams. The DC Teamleader - automation is reporting to the DC System and Automation Manager. WHO YOU ARE We are looking for people with… Deep expertise in MHE engineering and (semi-)automated DC concepts and operations. PLC knowledge is desirable. Strong technical skills in operations and troubleshooting. A positive attitude toward change, with the ability to quickly adapt to new system features and drive continuous improvements. Excellent cross-functional communication and collaboration skills, working effectively with key stakeholders, both internal and external. Proven ability to deliver effective training and user support. Clear communication skills, with fluency in written and spoken English and Swedish to ensure understanding and efficiency. And people who are… Collaborative and innovative, eager to co-create across diverse teams and contribute to professional growth. Structured and proactive, with strong skills in task management, problem-solving, and process optimization. Additional Information This is a full-time position, starting with a probationary period of 6 months. The location is based in Eskilstuna and part of the Logistic Region Europe. Collective agreement with Unionen. You will need to work a flexible work schedule that includes evenings and weekends. Start date during this autumn or by agreement. Sounds interesting? Apply by sending in your CV as soon as possible, but no later than 9th of August 2026. Due to data policies, we only accept applications through the career page. We also want to inform you about routines in the recruitment process, which means that all candidates in connection with a job offer are called to a drug and alcohol test. In addition, a job offer is only valid on the condition that a background check does not reveal any remarks in the criminal record. If you have any questions regarding the role, please contact Tom Gyllhamn (DC System and Automation Manager), tom.gyllhamn@hm.com WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. At H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to and guided by our values. We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world. Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Sinch is on a multi-year journey to responsibly scale AI across Enterprise IT (EIT). We’re looking for a Specialist AI Technical Product Manager to take ownership of core AI capabilities as part of the EIT domain to ensure AI is safe, effective, and enterprise-ready. You’ll partner closely with our central AI Function (responsible for end-user experience, including agent configuration and design) and act as the bridge to Infrastructure, End-User Support, Security, and other IT teams. You’ll define, deliver, and continuously improve the technical products, integrations, and operating model that enable AI at scale. This role is based in Stockholm, Sweden (Hybrid) and reports to the VP, Business Operations EIT. What You’ll Do Own the AI Product Strategy: Define and manage the roadmap for enterprise AI capabilities, including connectors, LLM services, governance tools, and guardrails. Deliver Secure Integrations: Design and implement AI connectors for platforms like Microsoft 365, Slack, Jira, SAP, and data warehouses, ensuring performance and resilience. Build Knowledge Foundations: Set standards for data ingestion, classification, enrichment, and retention to power AI systems while protecting sensitive information. Drive AI Quality & Safety: Define success metrics, run A/B tests, and establish monitoring for drift, hallucinations, and compliance. Ensure Security & Compliance: Collaborate with Security, Legal, and Privacy teams to meet ISO 27001, SOC 2, and GDPR requirements; create incident response playbooks. Enable Adoption: Develop support playbooks, training programs, and clear roles across IT and business units to scale AI responsibly. REQUIREMENTS Education: Bachelor’s in Computer Science, Engineering, or related field (Master’s preferred). Experience: 3+ years in Product Management or Technical Program roles delivering AI/ML or data-driven products in enterprise environments. Security & Compliance: Strong grounding in data privacy, DLP, PII handling, and audit requirements. Ways of Working: Comfortable with Agile/Scrum; able to write clear PRDs and architecture diagrams. Soft Skills: Excellent communication and stakeholder management; proven ability to influence and lead change. Nice to Have: ITIL v4 and cloud certifications. Technical Expertise: Hands-on with LLMs and platforms like OpenAI, Anthropic, Azure OpenAI, AWS Bedrock (Google Agentspace is a plus). Familiarity with RAG architectures, embeddings, prompt management, and evaluation frameworks. Experience building secure APIs/connectors (REST/GraphQL) and working with cloud platforms (AWS, Azure, GCP). Knowledge of enterprise IT systems (Microsoft 365, Jira, Slack) and identity/access management (Azure AD, Okta). Our corporate language is English, please submit your application in English. Must currently reside in and be eligible for employment in Stockholm, Sweden. Relocation and visa sponsorship are not available for this role OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Company description: At NKT in Karlskrona, we develop and manufacture high voltage power cables that enable the transition to renewable energy. Here, you will be part of an international engineering centre with advanced high voltage test halls, modern cable production and the cable laying vessel NKT Victoria. As Connectors, we collaborate to develop innovative technology that connects a greener and more sustainable world. NKT is headquartered in Denmark and operates in more than 30 countries.NKT - We connect a greener world. www.NKT.com. Job description:We are looking for a Laboratory Engineer for the department Material Technology in KarlskronaNKT connects a greener world with high-quality power cable technology and plays a central role in the global transition to renewable energy. At our factory in Karlskrona, we design, develop and manufacture high-voltage power cable solutions that enable a sustainable future. We are now looking for a Laboratory Engineer to join our Material Technology department, a role where you will combine laboratory work with a key responsibility for our digital lab environment.   Shape the future of our laboratory systemsAs a Laboratory Engineer at NKT, you will not only contribute with reliable and accurate test results, you will also take on a central role in developing, maintaining and supporting our Laboratory Information Management System (LIMS).   You will act as a link between laboratory users, instruments and system suppliers, ensuring that our systems support the business in an efficient and sustainable way. This is a broad and diverse role where you work both operationally and strategically.   Main resnonsibilities: Plan, perform and report laboratory work according to applicable standards and instructions Quality control of incoming material and quality assurance of manufacturing steps Operate and maintain laboratory equipment Develop, adapt and improve the LIMS environment based on business need Identify and resolve issues across system, instruments and workflows Act as main point of contact towards system suppliers and support improvements Provide user support and training in LIMS to ensure efficient daily use Handle system administration and ensure stable system performance   Who are you?You are an organized and structured colleague who enjoys working both practically in the lab and with digital tools and systems. You are curious, solution-oriented and take initiative to improve ways of working.You thrive in a role where you collaborate broadly, support colleagues and manage of both processes and systems.    Key requirements: Bachelor’s degree in engineering, chemistry, physics – or equivalent experience Good communication skills in Swedish and English, both spoken and written Experience or interest in working with databases and digital systems Structured, service-minded and comfortable supporting users   Contact and applicationNKT is committed to fostering a diverse organization and an inclusive culture where people from different backgrounds can thrive and perform at their best. You will gain exciting opportunities for career development and attractive benefits.   Read more about our offer and listen to some voices of NKT Connectors here!   We will review applications continuously, but we recommend you apply no later than 2026-08-09. An extract from the criminal record, alcohol and drug tests, along with personality and capacity tests, might be part of our recruitment process.    If you have any questions about the role or the recruitment process, please reach out to Agnes Carlsson, agnes.carlsson@nkt.com. Please note that due to the GDPR regulations we cannot accept any applications via e-mail. Due to the holiday season, we kindly ask for your understanding that our response times may be slightly longer than usual.    We collect confidential candidate experience feedback to improve our recruitment process. Your responses are for quality development only and do not affect hiring decisions.   Union representativesSveriges Ingenjörer – Christian Fisch, +46 455 56 380Unionen – Joakim Wikström, +46 734 070 243Ledarna – Roger Jönsson, +46 455 55 911   Be a Connector of the green tomorrow!   #LI-AC2 #LI-Onsite

Stories have the power to make the ordinary extraordinary. They help us think bigger, see beyond ourselves, and deepen our connection with others. As one of the world's leading audiobook and e-book streaming platforms, Storytel brings unlimited listening to millions of users across 25 markets. Driven by our purpose, "Leading the future of storytelling, we move the world through stories", Storytel Group inspires and entertains people around the world by blending innovation with tradition. We bring stories to life across various formats for everyone to discover. Anytime. Anywhere. Ready for your next chapter? We're looking for an IT Operations Specialist to join our team in Stockholm! ABOUT THE ROLE Do you want to architect, develop, and take technical ownership of modern cloud Digital Workplace platforms while remaining hands-on, managing daily operations and handling routine workplace IT tasks? The IT Operations team is currently scaling our responsibilities and operations. While Storytel’s core IT landscape is primarily built around Google Workspace and macOS, we are in an exciting phase where we are taking over the IT responsibility for companies within the group that mainly operate on Microsoft 365. We are looking for this role to act as the technical bridge for this expansion, which brings an exciting increase in technical complexity, multi-tenant environments, and global reach. In this role, you will step into a vital and highly versatile position. While your primary focus will be acting as our internal driver for MDM and Microsoft 365 governance, this is a broad role where you will manage and work across a wide array of different systems, applications, processes, and projects. Simultaneously, you will remain hands-on, supporting the team in daily operations and taking ownership of Workplace IT. Growth & Opportunities For an ambitious candidate who successfully takes ownership and elevates our MDM and M365 environments, there are great opportunities to gradually shape the role and dive deeper into specialized infrastructure engineering and governance as our landscape evolves. CORE RESPONSIBILITIES * MDM Evolution & Management: Take ownership of managing and developing our device management across our hybrid device fleet with Microsoft Intune and Jamf. You will architect, build, and maintain secure device configurations while also focusing on creating a great user experience with a distinct Storytel look and feel across all endpoints. * M365 & Identity Governance: Architect, configure, and manage our Microsoft 365 environments within a complex multi-tenant structure. These environments are tightly integrated with Okta as part of an advanced identity architecture, utilizing HRiS as a Source * SaaS System Administration: Daily administration, user lifecycle management, and optimization of various SaaS systems used and provided across the group. * IT Projects & Continuous Improvement: Actively lead and execute various internal IT projects. You will be a driving force behind onboarding new group environments and constantly leveling up our technical setup. * Vendor Management & Procurement: Manage relationships and contracts with external IT vendors, hardware suppliers, and SaaS providers. You will oversee software licensing, optimize procurement processes, and ensure we partner with the right external stakeholders. Operational & Workplace Responsibilities * Office & AV technology: Driving the continuous improvement and development of our office technology and meeting rooms, while overseeing daily operations and support * IT-Equipment Management: Managing IT equipment lifecycle operations (procurement, inventory logistics, and on/offboarding setups) for a device fleet consisting primarily of MacBooks, alongside an increasing number of Windows devices. * Daily IT-support: Handling a broad variety of daily support requests from our end-users, both on-site and remote. Ranging from complex technical troubleshooting to routine, autopilot tasks REQUIREMENTS & QUALIFICATIONS * Technical Experience: At least 3–5 years of experience working within IT operations, modern workplace management, or system administration. * MDM & M365 Expertise: Proven experience configuring and administering Microsoft Intune (device configuration, compliance policies, deployment) and managing Microsoft 365 environments. Experience with multi-tenant setups is a major plus. * Hands-on IT Support: Solid experience handling day-to-day workplace IT, end-user support, and hardware lifecycle management. * Advanced Workstation & OS Expertise: Deep technical knowledge of both Windows and macOS ecosystems, naturally becoming the go-to person in the team for anything related to computer management and troubleshooting. * Bonus Platform Knowledge: Experience with Okta, Google Workspace and Jamf is a strong advantage. * Language: Professional fluency in English, both written and spoken. Who You Are To thrive in this position, we are looking for a specific mindset and personality. We believe you recognize yourself in the following: * Autonomous & Driven: You don't wait for instructions. You identify what needs to be done, set your own agenda, and drive your initiatives to completion with high energy. * AI-Forward & Efficiency-Minded: You have a strong understanding of how to leverage AI to optimize your work. Actively finding ways to integrate AI into our systems to automate processes is critical to your success in this role. * Genuinely Tech-Savvy: You love technology and are motivated by continuous improvement. You take great pride in delivering high-quality, stable, and well-structured solutions. * People-Centric & Service-Minded: You are a genuine "people person" who excels at building relationships. You will interact extensively with users both at the office and in various other contexts, making a highly service-oriented mindset and strong interpersonal skills essential. * Humble & Versatile (Prestigeless): You move seamlessly between high-level cloud architecture and helping a colleague with an urgent hardware issue. You are ready to work broadly and jump in wherever the team needs you most. * Process-Minded: You have a natural ability to see the bigger picture and design structured, scalable processes rather than relying on ad-hoc fixes. Location & Workplace We operate on trust, meaning you have the freedom to manage your own calendar, shape your week, and adjust your daily working hours to fit your life. Since a vital part of your role involves managing our physical office ecosystem and hands-on device troubleshooting, this role naturally relies on your physical presence at our Stockholm HQ on a daily basis. However, you will have autonomy over your daily calendar and how you pace your hours. What We Offer A role with high autonomy, immense learning potential, and the chance to leave your mark on a global IT infrastructure from day one. You will join a skilled team that values initiative, continuous learning, and having fun along the way. JOIN A WORLD OF STORIES At Storytel, we're a team of creative story lovers who thrive on collaboration and new ideas. Our workplace is friendly, dynamic, and full of opportunities to experiment and make an impact. We believe in trust, flat hierarchies, and empowering you to grow with us. Does this sound like your next story? Simply fill out the application form and share your CV or LinkedIn profile. Please include your portfolio with your application. Answer a few questions, and you're all set.

Natural Cycles° is a leading women’s health company that developed the world’s first birth control app, used by millions globally. We are a fast growing startup, and we promote an international working environment filled with smart and ambitious colleagues based in Stockholm, Geneva, New York, and remotely. Our mission is to pioneer women’s health through research and passion, empowering every woman with the knowledge she needs to take charge of her health. We are seeking a User Researcher to join our User Research team and partner directly with our Product teams. In this role, you'll be a key player in shaping our understanding of user behavior and needs across our various product areas. You will be responsible for leading research efforts to inform product strategy and design, helping us create intuitive, valuable experiences for our users. You'll act as a strategic partner to our product teams, helping them uncover the most impactful questions to ask and ensuring our decisions are grounded in user insights. Please note that we are hiring for this role in Sweden. What you will be doing Lead the research: Product team research: Lead, plan, and execute end-to-end research studies across our core product teams, including optimizing the app experience for active users, evaluating hardware wearability, and researching features such as in-app messaging to ensure a supportive user journey Conduct impactful research: Use a mix of qualitative and quantitative methods, including user interviews, usability testing, surveys, and diary studies, to generate actionable insights. You should be proficient in selecting the right method for the right question Partner with the team: Work closely with product managers, designers, engineers, and data analysts across different teams to embed user research into the product development lifecycle. You will help them develop hypotheses and validate product ideas Communicate findings: Synthesize complex research findings into clear, compelling narratives. You will present your insights to stakeholders throughout the organization, acting as a powerful advocate for the user Advocate for user-centered design: Champion user needs and preferences throughout the organization, educating team members on the value of user research Hardware & wearables: Partner with our Devices team to evaluate how users interact with our physical hardware. You will lead studies on the end-to-end experience, device setup, and the long-term ergonomics and wearability of our products What skills and experience we think you have Experience in user research: Minimum of 4 years of experience as a user researcher in a commercial product setting, with a strong portfolio showcasing a variety of research projects and methodologies. A plus is if you’ve worked in related fields, e.g., health-related products/services or medical products Proficiency in research methods & tools: A deep understanding of user research methodologies, including qualitative and quantitative approaches. You should have extensive experience in conducting interviews, usability tests, and surveys, and know when to apply each method. You are comfortable managing research tools such as Maze, and Prolific or UserInterviews for participant recruitment. Experience leveraging analytics platforms (e.g., Mixpanel, Hotjar, or Google Analytics) to triangulate behavioral data with qualitative insights is highly valued. Curiosity about AI in research is a plus Collaboration skills: Exceptional communication and interpersonal skills, with the ability to build strong relationships and influence cross-functional teams Strategic thinking: A desire to go beyond answering simple questions to uncover deeper user needs and business opportunities. You are a natural problem-solver who can frame research in a way that drives strategic decisions Language skills: English on a professional level is key. Fluency in additional languages is a significant plus Hardware & medical device experience: If you have experience in usability testing for medical devices (specifically EN 62366 standards), that’s a significant bonus; if not, a strong curiosity and a willingness to learn our regulatory environment are just as important What we offer Flexible work arrangement - you will be part of a team based around Stockholm that values effective collaboration and transparent communication, irrespective of work location Professional development - you will work alongside knowledgeable colleagues in the continuous growth and skill enhancement environment Modern technology - you will leverage innovative technologies and tools, within an environment that empowers you to contribute ideas and take ownership of your work Impactful projects - you will contribute to groundbreaking projects that redefine industry standards and create tangible value Commitment to quality - you will join a dynamic and progressive organization that prioritizes profitable, long-term product development Location We are remote-friendly, but we find great value in being able to connect with our teams in person. Most of the User Research team you will work with is located in Stockholm. How to apply To apply, just upload your CV and answer the questions on the application form. Keep in mind that we can't accept applications through email because of GDPR, and only applications submitted via the career site (and in English) will be considered. At Natural Cycles we value diversity and inclusion because we know that teams with people from different backgrounds and experiences are stronger. We welcome candidates from all walks of life and are committed to creating an inclusive environment for all employees and candidates. Note: We are not looking for consultants or help from recruitment agencies

Application Specialist – Microsoft Dynamics 365 (Junior) About the role As an Application Specialist, you will support the implementation and continuous improvement of Microsoft Dynamics 365 together with experienced colleagues. You will combine your technical interest with an understanding of business processes and work closely with business users, Product Owners and project team members to deliver successful D365 implementations. This is an excellent opportunity for someone with 1–2 years of experience who wants to develop within Dynamics 365 in an international environment. Responsibilities Support the implementation of Microsoft Dynamics 365 together with your squad and Implementation Manager. Configure D365 modules according to defined business requirements and project scope. Support integration activities together with senior team members. Document market-specific configurations and implementation decisions. Collaborate closely with business users to understand requirements and provide support. Prepare and support User Acceptance Testing (UAT). Participate in cutover planning and go-live activities. Deliver end-user training and support the "train-the-trainer" approach. Support data migration activities, including data preparation, validation and loading using standard D365 tools. Contribute to knowledge sharing within the team. Ensure solutions are documented according to project standards. Who you are Team-oriented and collaborative. Curious, proactive and eager to learn. Strong communication skills in English, both written and spoken. Structured, responsible and solution-oriented. Analytical with good problem-solving skills. Interested in business processes and ERP systems. Comfortable working in an agile and international environment. Qualifications 1–2 years of experience working with Microsoft Dynamics 365 or another ERP platform. Experience from implementation projects, application support or business system administration is considered an advantage. Basic understanding of one or more business process areas such as: Procure to Pay Order to Cash Record to Report Fixed Assets Procurement & Sourcing Supply Chain Management Basic experience with data migration or data management in D365 (DMF) is an advantage. Experience with integrations or ISV solutions is considered a plus but is not required. Knowledge of Microsoft localizations or regulatory compliance is an advantage. Experience working in agile teams is beneficial. Nice to have Experience with one or more of the following is considered an advantage, but not a requirement: ExFlow Treasury Automation Suite Comarch Integrations using Azure or reusable APIs Microsoft Dynamics 365 Finance & Operations

🌍 Business Operations Partner (DACH) Are you looking for an opportunity to combine business operations, data analysis, and commercial support in an international environment? We are looking for a Business Operations Partner to support commercial operations across the DACH region in a dynamic and global organization. 💼 About the Role As a Business Operations Partner, you will play a key role in supporting Sales, Customer Service, Finance, and other cross-functional teams. You will be responsible for maintaining business systems, ensuring high-quality master data, developing reports, and driving continuous improvements across commercial operations. 🚀 Key Responsibilities Maintain accurate customer master data within the ERP system. Support local pricing updates in line with commercial policies. Prepare ERP-based reports and reconcile sales and order data. Collaborate with Customer Service and Finance to resolve operational issues throughout the order-to-cash process. Act as the local point of contact for ERP-related questions and coordinate system issue escalations. Serve as the local CRM Super User and provide first-line support to commercial teams. Support user onboarding, training, and CRM troubleshooting. Ensure high data quality and contribute to continuous process improvements. Develop dashboards and reports to support Sales and Marketing. Analyze sales performance, customer activity, and commercial KPIs. Support forecasting and business performance tracking. Participate in cross-functional projects focused on improving commercial tools and business processes. ✅ We Are Looking For Someone Who Has approximately 2–4 years of experience in Commercial Operations, Business Support, or Data Administration. Has hands-on experience working with ERP and/or CRM systems. Holds a Bachelor's degree in Business Administration, Economics, Information Systems, Engineering, or a related field. Has strong analytical skills and excellent attention to detail. Has experience with reporting and data analysis. Is highly proficient in Microsoft Excel. Has a solid understanding of commercial processes such as pricing, order management, and customer master data. Thrives in an international, cross-functional environment. Has excellent communication skills and a service-oriented mindset. ⭐ Preferred Qualifications Experience within the healthcare or medical device industry. Experience working in a matrix organization. Experience with Power BI. Certifications related to ERP, CRM, or data analytics. 🌟 What We Offer A challenging and business-oriented consulting assignment in an international environment. Close collaboration with Sales, Finance, Customer Service, and Commercial Operations. Opportunities to work with data-driven decision-making and process improvements. A dynamic role with broad exposure across the DACH region. 📍 Location: Remote (International) | 🌍 Region: DACH (Germany, Austria & Switzerland) | 🏠 Work Model: Hybrid | ⏰ Employment Type: Full-time | 🚀 Start: Immediate Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.

Ideal start date: 01/10/2026 Contract duration (in months): 36 Grade range: 3 Benchmark job: 300030 - Computing Technician Job flexibility: Fully Onsite What you'll do: You will contribute to the planning, deployment, operation and maintenance of a modern and high-end hybrid conference infrastructure consisting of nearly 200 meeting rooms and 13 auditoriums used every day by thousands of people at CERN. Working with users, technical teams and external contractors, you will coordinate audiovisual installations and refurbishments, ensure the standardisation of AV equipment, support the deployment of new technologies and contribute to the continuous improvement of conferencing services. Your responsibilities: - Ensure the standardisation of AV equipment across conference and meeting rooms (projectors, LCD screens, video/audio conferencing systems, sound reinforcement and interpretation systems) and maintain an active technology watch to recommend the most suitable AV solutions. -Coordinate the design, installation and renovation AV systems in compliance with CERN technical standards, including the programming and maintenance of Extron and Crestron equipment controllers. -Establish and maintain the master plan for the renovation of AV equipment in meeting rooms and auditoriums, including equipment selection, installation design, commercial offer analysis and coordination with other services involved in room renovation. -Coordinate the work of external contractors, including equipment installers and operational support teams, organise site visits, ensure maintenance and operational interventions, and manage AV maintenance contracts. Provide third-line technical support, identify and resolve complex technical issues, collaborate with webcast, recording and video conferencing services, and contribute to the continuous improvement of conferencing services. Your profile: Proven experience in the design, installation and maintenance of AV conference rooms and auditoriums, with proficiency in AV control platforms (Extron, Crestron) and design tools (AutoCAD or equivalent). Experience in coordinating technical teams, managing contractors/contracts, and in client relations and user technical support. Networking knowledge including the OSI model, Ethernet, TCP/IP, Dante, Art-Net, etc. Higher Technical diploma or equivalent relevant experience in the field of Audiovisual Engineering, with a specialisation in Audio and Video Technology or a related field. Your skills: -Audio-visual production: in-depth knowledge of audio/AV equipment, conference systems, acoustics and video conferencing tools. -Use of office software packages: (MS Office, web interfaces, AutoCAD or equivalent). -Contract management: and stakeholder relations. -Programming of automated Extron and Crestron controllers. -Networking and communication protocols (TCP/IP, Ethernet, Dante, Art-Net etc). -Awareness of emerging AV and video conferencing technologies. -Has a structured and organised approach towards work; is able to set priorities and plan tasks with results in mind. -Adapts quickly and resourcefully to shifting priorities and requirements. -Works well in groups and readily fits into a team; participates fully and takes an active role in team activities. -Identifies, defines and assesses problems, takes action to address them. -Is able to put self in the shoes of others in order to understand their needs and interests. -Spoken and written English or French, with a commitment to learn the other language. Medical hazard: Exposure to risk of falling from heights during scaffolding assembly and dismantling operations. Given the occupational health risks associated with this position, the selected candidate must obtain medical clearance before a contract offer is confirmed.

Here it is: ---------------------------------------------------------------------------------------------------------------------------------- Schools ICT Engineer Location: St Helens, UK Work mode: Onsite 5 days a week ABOUT US Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data. OUR VALUES * Partnership: We become one team with our clients, helping them navigate change and stay agile. * Integrity: We care deeply, going beyond the brief to make meaningful change happen. * Innovation: We bring together the right technologies and expertise to design solutions that work. * Passion: We are dedicated to improving public services and, ultimately, people's lives. THE ROLE Key Responsibilities The Schools ICT Engineer is a vital role within Agilisys, providing high‑quality, onsite ICT support within a large secondary school in St Helens. You will play a key part in ensuring the smooth operation of day‑to‑day school IT services, supporting staff, students, and visitors, and maintaining a reliable, high‑availability environment. Specific Duties * Provide face‑to‑face and remote support to students, staff, and visitors * Log, manage, and resolve ICT incidents within defined SLAs and KPIs * Deliver exceptional customer service at all times * Build, configure, and deploy end‑user devices for staff and students * Install and update applications on user devices * Support printers, projectors, and other school equipment * Complete administrative tasks including asset management and documentation * Support school events such as open evenings, parents' evenings, and other scheduled activities * Work collaboratively with other ICT engineers to maintain a reliable, high‑availability environment Typical working hours are 8:00am – 4:00pm, Monday to Friday, with flexibility required based on school and business needs. Opportunity This role is an excellent opportunity to build hands‑on experience within an education environment, working closely with end users and technical teams. You will gain exposure to a wide range of technologies while directly supporting teaching and learning through high‑quality ICT services. ABOUT YOU The ideal candidate will be driven, customer‑focused, and enthusiastic about delivering high‑quality ICT support within an educational environment, with a strong track record of problem‑solving and delivering results. The Ideal Candidate * Strong knowledge of Microsoft operating systems and products (Windows 10/11 and Windows Server) * Experience supporting hardware and software, including PCs, laptops, printers, and projectors * Understanding of networking fundamentals and troubleshooting in a managed environment * Familiarity with mixed Apple and Microsoft environments, including basic Apple device support * Experience building, configuring, and deploying end‑user devices across different operating systems * Good understanding of networked printers, including MFD devices * Strong communication and customer service skills, with the ability to support non‑technical users * Proven problem‑solving ability with a proactive and organised approach * Experience working in an IT support or customer‑focused environment (education experience desirable) Minimum of 5 GCSEs (Grade C/4 or above), including English and Mathematics, a full clean driving licence, and the ability to pass an Enhanced DBS check are required. WHAT WE CAN OFFER YOU This role will offer exposure to the right mix of challenges within a culture that promotes continuous learning and development. Benefits include: * Enhanced Pension Scheme * Life Assurance * Access to exclusive discounts and offers through the "Perks at Work" scheme * 25 days annual leave (with the option to buy more) PROCESS Simply submit your CV. By submitting your CV, you understand that we have a legitimate interest to use your personal data for assessing your eligibility for this role. This may include contacting you to discuss your application, arrange an interview, or share your details with the relevant hiring manager. You may request removal of your CV at any time by emailing talentacquisition@agilisys.co.uk, though this will withdraw you from consideration. We operate a rigorous and fair recruitment process to ensure we attract the best talent and are committed to building a diverse and inclusive workforce.

ABOUT SCHIBSTED Schibsted is a leading digital media company in the Nordics, reaching millions of users every day through trusted news brands and digital services. Our mission is to empower people through news, entertainment and sports powered by innovation and technology. As the digital landscape evolves, we are investing heavily in first-party data, personalization, and privacy-first user experiences that build trust and long-term relationships with our audiences. THE ROLE We are looking for a Consent & Privacy Technology Specialist to join our User Foundation. In this role, you will own and evolve the consent and privacy technology ecosystem that powers our data-driven products, advertising solutions, and personalized experiences across Schibsted's portfolio of media brands. You will play a critical role in ensuring that user consent is collected, managed, and activated in a compliant, scalable, and user-centric way. Working closely with Product, Engineering, Data, Legal, Privacy, Analytics, and Commercial teams, you will translate privacy regulations into practical technical implementations that enable responsible innovation. This is an opportunity to shape how millions of users interact with privacy choices while helping Schibsted strengthen trust, transparency, and sustainable growth. WHAT YOU'LL DO * Support and manage Schibsted's consent management platform and related privacy technologies. * Design, implement, and optimize end-to-end consent signal flows across websites, apps, advertising systems, and data platforms. * Translate GDPR, ePrivacy, and other regulatory requirements into scalable technical solutions and consent logic. * Partner with Product, Engineering, Legal, and Data teams to ensure privacy-by-design principles are embedded into new initiatives. * Drive improvements in consent collection, consent quality, and user transparency. * Support integration of consent signals into personalization, analytics, advertising, and customer data platforms. * Monitor industry developments, browser changes, and privacy technology trends, identifying opportunities and risks for Schibsted. * Act as a subject matter expert on consent and privacy technology across the organization. WHAT WE'RE LOOKING FOR * Hands-on experience working with Consent Management Platforms (CMPs), such as OneTrust, Didomi, Sourcepoint, Usercentrics, or similar solutions. * Strong understanding of digital advertising and marketing technology ecosystems, including web tracking, identity, audience activation, and measurement. * Experience translating privacy and regulatory requirements into technical requirements * Familiarity with GDPR, ePrivacy regulations, and privacy-first data practices. * Knowledge of the IAB TCF, consent signalling standard like Google Consent Mode, and tracking technologies. * Proven ability to collaborate effectively across technical, product, commercial, and legal stakeholders. * Strong analytical and problem-solving skills with a pragmatic mindset. NICE TO HAVE * Basic knowledge or willingness to learn JavaScript for CMP template updates * Experience from digital media, publishing, ad tech, marktech, or subscription businesses. * Experience working with first-party data strategies and personalization platforms. * Experience working with data platforms, tagging frameworks, analytics solutions, or customer data infrastructure. LOCATION Where: Stockholm, Sweden or Krakow, Poland Hybrid: 50/ 50 remote / office policy WHY JOIN SCHIBSTED? At Schibsted, you'll work on products that matter to society while helping shape the future of digital experiences. You'll collaborate with talented colleagues across the Nordics and Poland and have the opportunity to influence how trusted media brands balance personalization, advertising, and user trust at scale. We believe diverse perspectives make us stronger. If you're excited about this role but don't meet every requirement, we encourage you to apply. Curiosity, initiative, and a willingness to learn are qualities we value highly.

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses. WHAT YOU'LL DO As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. RESPONSIBILITIES * Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations * Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests * Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes * Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team * Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback * Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions * Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture * Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency * Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs * Develop reusable processes and shared knowledge to enable the broader Professional Services team WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a software engineering or integration engineering role * Ability to write and debug code in languages such as Go, Java, C/C++, or similar * Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool * Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms * Understanding of the payments domain and API security principles * Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective * User-first mindset with the ability to map business requirements to reliable technical solutions * Confident engaging with users and leading strategic technical discussions PREFERRED QUALIFICATIONS * Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering * Experience mentoring engineers or guiding technical teams through complex implementations * Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements * Strong technical writing skills, including the ability to document complex integration guidance and processes * Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively

Brinner du för att utveckla människor och arbetssätt, och att skapa starkt samarbete? Kom och utvecklas med oss! Om rollen Till vårt Program Support Management Team söker vi en engagerad och driven Team Manager som vill leda vårt Domain Expertise Support -team. På Bjorn Lunden avser Domain Expertise våra produkter inom löneadministration, bokslut och skatt samt kundkännedom (compliance), där teamet ansvarar för första linjens kundsupport. För att lyckas i rollen är det viktigt att du har kompetens inom minst ett av dessa områden. Som Team Manager rapporterar du direkt till Group Head of Program Support och har en viktig roll i att utveckla både medarbetare och arbetssätt. Du leder ett team om 5–10 supportmedarbetare som stöttar våra kunder inom dessa områden. Du ansvarar för goda resultat, starkt engagemang och en förstklassig kundupplevelse. Rapportering och löpande dialog med din närmaste chef sker på engelska. Dina huvudsakliga ansvarsområden är: Personalansvar för teamet, inklusive mål, uppföljning, coachning och löpande återkoppling Stötta medarbetare i deras dagliga arbete och kompetensutveckling Hantera och samordna eskaleringar av prioriterade ärenden Säkerställa att arbetssätt, rutiner och kvalitetskrav följs Skapa en positiv, inkluderande och engagerande arbetsmiljö i teamet Ansvara för och utveckla vår höga servicenivå Du kommer att arbeta nära andra supportfunktioner, såsom Technical Expertise Support och User Community & Self Service, för att säkerställa att våra kunder får bästa möjliga supportupplevelse. Om dig Vi söker en Team Manager med erfarenhet av ledarskap och ett starkt engagemang för att leda och utveckla människor. Du har en bakgrund inom minst ett av de relevanta områdena, vilket gör att du kan förstå och stötta ditt teams arbete. Nyfikenhet kring hur AI kan bidra till att förbättra support, effektivitet och kundupplevelse är meriterande. Du bidrar med nya perspektiv och idéer och tycker om att utveckla verksamheten tillsammans med Group Head of Program Support och andra team managers. Du är trygg i att leda förändring, identifiera mer effektiva arbetssätt och samtidigt behålla fokus på hög kundkvalitet. Du trivs med att få människor att samarbeta och dela kunskap, även i en internationell organisation där alla inte sitter på samma plats. Samarbete är naturligt för dig, och du värdesätter att arbeta tillsammans mot gemensamma mål. Du tar ansvar för ditt arbete samtidigt som du stöttar teamets fortsatta utveckling. Kvalitet och noggrannhet är en självklar del av ditt arbetssätt. Du har mycket goda kunskaper i svenska och engelska, både i tal och skrift. Vilka är vi? Vi är Bjorn Lunden, affärsplattformen som förenklar vardagen för små och medelstora företag. Vi har en enkel övertygelse: varje företag förtjänar tillväxtmöjligheter. Vi är här för att göra det möjligt 🐻. Vi är på en riktigt spännande resa. Vi siktar högt och vår vision är att bli en av de ledande leverantörerna av programlösningar för redovisning och ekonomi i nordvästra Europa. Med rötterna i Hälsingland, närmare bestämt lilla Näsviken, har vi de senaste åren vuxit snabbt och gått från ett mindre, nationellt företag till en internationell koncern. Förutom i Sverige, finns vi i Nederländerna och Danmark. Målet är kort och gott att göra vardagen lite enklare för företagare och entreprenörer. Något vi tror att vi kan uppnå med riktigt bra programvaror, kunskap, innovation och TACO. Kanske inte den tacos du tänker på, utan vår typ av TACO – Trust, Ambition, Collaboration and Ownership. Vårt erbjudande Vi erbjuder dig en roll i ett internationellt och växande företag med en stark marknadsposition, som vill utmana branschens jättar. Det är viktigt för oss att våra medarbetare mår bra och trivs på jobbet. Vi vill vara en schysst arbetsgivare och eftersträvar en hållbar balans mellan arbete och fritid. Det gör vi bland annat genom att erbjuda bra villkor och förmåner, 30 dagars semester samt möjlighet till flexibilitet. Vi vill vara det självklara valet för medarbetare som vill må bra och ha kul på jobbet. Ansökan Tjänsten är en tillsvidareanställning på heltid med placering i Hudiksvall, Näsviken eller Ljusdal. Sista ansökningsdag är den 16 augusti 2026. Intervjuer kan ske löpande, så vänta inte med att skicka in din ansökan. Eftersom rekryteringsprocessen hanteras av en chef baserad i Nederländerna, ber vi dig att skicka in din ansökan på engelska. Vi arbetar aktivt med rekryteringen till och med vecka 27 och återupptar processen efter semestern under vecka 33. Vid frågor eller funderingar är du välkommen att kontakta (på engelska): Erwin Louwman, Group Head of Program Support erwin.louwman@bjornlunden.com *För denna rekrytering undanbeds alla typer av förfrågningar gällande extern hjälp via rekryteringsbolag eller liknande lösningar.

Ready for a new challenge? Here is what we offer. Team spirit, built upon trust & ownership. Together, we decide how to win. We trust each other and take great ownership in what we do. We respect the individual, assume the best in others and believe in close collaboration and communication, within and outside the team. New challenges and personal growth. We live by our entrepreneurial spirit, this means taking risks, identifying opportunities and always seeking new solutions. Do you have ideas how we can scale even faster? Bring them on! A passionate and fun culture. We are passionate about our work and believe that having lots of fun is essential for both creativity and success. Welcome to a diverse and inclusive workplace, with a lot of fun and exciting activities going on- including Health Month, inspirational sessions, team activities, company trips and board game nights. A stable and global industry-leader based in Stockholm, expanding and scaling to new markets! We’re in a great position to drive success and seize new opportunities, our international customer base is constantly growing and so is our product. With the support of our new owners, we are making moves to expand into new markets, setting a clear course for growth in 2025. 🦋 Are you + Bannerflow = true? As a product designer, you play a key role in turning product innovation into a user-friendly experience supporting customers' pains and our company's objectives simultaneously. You will participate in the end-to-end product development process and run several initiatives in parallel. You will have a high degree of freedom when shaping the user experience for some of the world's most famous brands to accelerate their online marketing.  Some of your responsibilities will include Champion User-Centric Design: Drive our design direction by ensuring users remain at the heart of every decision. Use user research and data insights to prioritize customer needs and deliver value-driven solutions. Understand the Business Impact: Develop a deep understanding of our business model and ensure that design decisions are informed by and contribute to broader business objectives. Drive Cross-Functional Collaboration: Work closely with teams across tech, product, and other relevant stakeholders to address complex UX and UI challenges with elegant, innovative solutions. Communicate Design Ideas Effectively: Share your vision through high-quality concepts and prototypes. Recognize when pixel-perfect details are needed and when quick, low-fidelity sketches can effectively convey ideas. Support Development Implementation: Provide developers with detailed and clear design specifications to ensure your vision is translated into a seamless user experience. Tracking: Set routines for tracking and optimization of implemented features and solution Efficient WoW: Take ownership of identifying efficient way of working, challenging the status quo So, what are we looking for? We are looking for someone with the following criteria:   4+ years of experience as a Product Designer, balancing user needs with business goals and hands-on experience in user research. A portfolio showcasing user-centered designs with a strong focus on complex product challenges (ideally, in B2B/SaaS). You feel comfortable using your toolbox of design methodologies and are interested in industry trends and best practices that can enhance our products and processes. You are interested in trying out and using new technologies, including AI products, in your daily work. Excellent communication skills, both in presenting ideas and giving/receiving feedback. You have a problem-solving and commercial mindset that thrives in a fast-paced and collaborative environment. It’s a bonus if you have experience within the digital advertising landscape. Why join us? 🤔 At Bannerflow, we live by our values of passion, collaboration, and challenge. As an Product Designer, you’ll help us continue to revolutionize the Ad Tech industry through cutting-edge technology and product excellence. You’ll also get to enjoy our fun and engaging culture with activities like padel tournaments, webinars, Friday beers, and Level-up Hackathons. We offer a hybrid workplace and a competitive compensation package including pension according to ITP1, health allowance, parental leave top-up, and health care insurance. We are committed to building a diverse and inclusive team and welcome applications from candidates of all backgrounds, experiences, and abilities.