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ROLE: Trade and Customs Consultant EMPLOYMENT BASIS: Fixed term contracts of 3-6 month in duration The Chartered Institute of Export and International T...
ROLE: Trade and Customs Consultant
EMPLOYMENT BASIS: Fixed term contracts of 3-6 month in duration
The Chartered Institute of Export and International Trade is the premier association for exporters and importers, empowering
organizations and individuals with the tools and knowledge required for effective, sustainable, and competitive international
trade.
We provide a comprehensive suite of memberships, qualifications, training, events, and advisory services for global trade
professionals. In collaboration with the UK government, we set trade standards nationally and internationally. In summer 2024 we
proud became the Chartered Institute of Export and International Trade, highlighting our role and the professional status of our
members in global trade.
In the coming months, we will have a number of opportunities for Customs Consultants to collaborate with us on short to medium
term assignments.
These will be remote roles although you will be given a full training and induction. This is an exciting opportunity to
collaborate with us on our ongoing mission to empower global trade.
Job Brief
The main function of this role is to support the Trader Support Service (TSS) service delivery ensuring all customs queries
relating to Import/Export in Northern Ireland are dealt with in a timely manner.
and non-preferential), the trade tariff, VAT implications and use of customs authorisations and procedures.
declarations, incomplete declaration documentation, specific requirements for goods carried such as goods subject to Sanitary
and Phytosanitary (SPS) checks, Excise goods, goods requiring licenses, goods subject to special procedures.
training materials reflect the nature of client enquiries.
externally
Person Specification
Life would be boring if we were all the same! The Chartered Institute is a company with a charitable status that believes in
diversity and inclusion, as shown in the hiring and progression of our team members. The workforce is truly diverse – in age,
nationality, gender and location.
With a passion for nurturing, supporting and including all team members – no matter who you are – we celebrate identity. We are
proud of who we are and where we come from.
As an Investors in People accredited organisation, we care about and prioritise all of our team members daily. We ensure to engage
with and listen to everyone.
Our Disability Confident and Mindful Employer accreditations express our commitment to the specialist needs and mental health of
our team members.
Having family-friendly policies allows our employees to partake in a flexible work environment so they can take care of children
and loved ones.
Fill in your details below and upload your CV for review by the Talent Acquisition team.
If you are having difficulty completing the application and would like some support or if you have questions, please contact our
g.watson@export.org.uk
TECHNICAL CONSULTANT JOB DESCRIPTION POSITION: Technical Consultant EMPLOYER: The Chartered Institute of Export & International Trade POSITION STATUS: Permanent/Full Time REPORTS TO: Technical Manager LOCATION: Remote / Hybrid The Chartered Institute of Export & International Trade (CIOE&IT) is the leading UK membership association for those working in exporting and importing. These are exciting times in international trade and we’re seeing sustained growth in the demand for our services and qualifications – as a result, our team needs to grow too. We are seeking a highly skilled a Technical Consultant for the Advisory Department. This is primarily a remote role; however, you will be required to visit clients as requested and occasional visits to our Peterborough and London offices. JOB BRIEF: The main function of this job is to represent the Chartered Institute in the provision of training and advisory services in a broad range of international trade and customs disciplines. The successful candidate needs to be confident providing training and consultancy, both face-to-face and virtually. RESPONSIBILITIES: * Helpline: Support delivery of commercial contracts for a Helpline service for clients as well as the business member helpline, running monthly reports and collecting data on enquiries to support the membership, marketing and content teams. * Training development: Create, update and deliver learning content for training courses, presentations and webinars, ensuring materials are current, engaging, accessible and professionally delivered * Advisory services: Provide expert advice to clients on key disciplines of international trade and customs, including customs compliance and best practices within their required field * Content contribution: Support the development of content for the website, publications and member platforms on trade-related topics. * Industry representation: Participate in government forums and working groups, representing the Chartered Institute. * Stakeholder engagement: Act as a regional and local champion, engaging with stakeholders and identifying opportunities to support and grow the Chartered Institute’s membership. * Public speaking: Attend industry events on behalf of the Chartered Institute, both face-to-face and online through webinars and podcasts and develop online social media content to promote the work of the Chartered Institute. * Ambassadorial role: Uphold values and integrity of the Chartered Institute through professional conduct and performance. * Continuous learning: Ability to remain updated on emerging international customs and trade regulations, trade policies and procedures, both in the UK and internationally, to be able to determine the impact for clients and effectively apply knowledge and educate stakeholders * Identify opportunities to implement information technology tools that will enhance, improve and automate the import and export compliance activities. * Data: To maintain the integrity of the business through accurate and timely recording of all relevant data. * To communicate in an articulate, professional and informed manner, across all levels of the business, both internally and externally, providing a clear transmission of information with businesses, to help them navigate the evolving global trade landscape * Pursue improvements in procedures and services to enhance efficiency and cost-effectiveness * Undertake any other reasonable duties commensurate with a changing environment and a proactive business Any other duties as may reasonably be required by the Advisory Director to support the team and wider organisation. DESIRED SKILLS SET AND EXPERIENCE: * Strong knowledge of customs and international trade * Strong presentation skills, proven record of delivering training and/or advisory services * Strong verbal and written communication skills, along with experience of content development * Significant hands-on experience managing international trade compliance matters * Comprehensive understanding of UK and EU customs laws and regulations * Strong project management skills, with advanced proficiency in Microsoft applications * Proven ability to engage with both internal and external stakeholders to collect information and coordinate projects, ensuring customer needs are met proactively * Ability to work effectively under pressure, solve problems, and support teams in meeting or exceeding customer deadlines. * Track record of establishing, implementing, and maintaining standards, while continuously seeking improvement opportunities. * Continuous improvement, innovation and strategic thinking mindset * Self-starter, having the ability to work using own initiative with a strong focus on quality * Positive attitude and outstanding communication * Must have strong internet access at home NICE TO HAVE BUT NOT ESSENTIAL: * Level 4 or above in an international trade related qualification or, learning and teaching skills * The ability to build effective and credible relationships across a range of stakeholder groups both internally and externally. HOW TO APPLY: Fill in your details below and upload your CV for review by the Talent Acquisition team. If you are having difficulty completing the application and would like some support or if you have questions, please contact our Head of Talent Acquisition, Gary Watson on: 01733 404 400 g.watson@export.org.uk
About the Company At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development. About the Role You will step into a role at the intersection of trade compliance, ESG, and regulatory change, helping a global organization stay ahead of evolving requirements across multiple regions. The legal landscape is moving quickly, and you will combine regulatory monitoring with hands-on advice to support implementation, governance, and continued compliance. This role suits you if you enjoy translating complex regulation into practical actions and working closely with the business in an international, cross-functional setting. It is an excellent opportunity to influence how compliance work is shaped across trade and ESG areas. Job DescriptionYou will monitor and assess regulatory developments within trade and ESG. You will support customs and trade teams with legal advice and process enhancements. You will provide legal support for the implementation of the 3PDD governance model, including CSDDD. You will support the implementation of EUDR and EUBR. You will manage national modern slavery reports. You will work closely with stakeholders across functions and regions to help secure continued compliance. RequirementsMinimum 4–6 years relevant work experience from both trade compliance and ESG areas. Experience from trade compliance matters. Experience from regulatory supply chain due diligence management. Experience from working in cross-functional environments. Good communication skills. Self driving attitude. Nice to haveExperience from operational trade compliance tasks. Experience with related risk assessments. What We OfferPermanent employment at Avaron AB Occupational pension Wellness allowance of SEK 5,000 per year Application Selections are made on an ongoing basis – apply as soon as you can.
Do you enjoy coordinating shipments, managing customer expectations, and keeping international freight moving efficiently? Are you highly organised, detail-focused, and comfortable working in a fast-paced logistics environment? If so, you could be the newest addition to our team as a Control Tower Administrator. Be part of the movement – and play your part About the role As a Control Tower Administrator, you'll play a key role in supporting the coordination and monitoring of international freight movements, ensuring shipments are managed efficiently from origin to destination. Working closely with customers, carriers, overseas agents, and internal teams, you'll help maintain service levels while providing proactive communication and operational support. You will be responsible: Coordinating deep sea import and export shipments from booking through to final delivery Monitoring vessel schedules, shipment milestones, and operational progress Liaising with ocean carriers, overseas agents, customers, and suppliers Preparing and checking shipping and customs documentation Managing customer accounts and providing shipment updates Identifying and resolving operational issues before they impact service delivery Maintaining accurate records across transport and shipment management systems About you You'll ideally have 2–5 years of experience within freight forwarding, logistics, shipping, transport, or supply chain operations, with exposure to deep sea import and export movements. Experience with ocean carrier booking processes, vessel scheduling, customs procedures, and international trade documentation is highly desirable. You'll be comfortable working with transport management systems, spreadsheets, and shipment tracking platforms, while maintaining a high level of accuracy and attention to detail. Knowledge of Incoterms, international supply chain processes, and customer account management would be advantageous. You'll thrive in this role if you enjoy working in a fast-paced logistics environment where no two days are the same. You'll be highly organised and capable of managing multiple shipments, deadlines, and customer requirements simultaneously. A proactive mindset, strong communication skills, and the ability to remain calm under pressure are essential. Someone who is customer-focused, solutions-oriented, and confident engaging with carriers, overseas agents, suppliers, and customers will fit well within the team. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You’ll be able to access some fantastic benefits such as: * Life assurance cover * Contributory company pension scheme * Holiday Purchase Scheme * Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips * Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. * Huge range of retail discounts from high street and online retailers * Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. * Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs. * Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.