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INTRODUCING TECHPOINT TechPoint Group, is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey. THE ROLE The Head of NPI Engineering is responsible for leading the end-to-end New Product Introduction (NPI) process within a high-mix, electronic manufacturing environment. This role ensures the seamless transition of products from design through to full-scale production, driving manufacturability, quality, cost efficiency, and on-time delivery. You will act as the key interface between customers, design engineering, supply chain, and manufacturing operations. Key Responsibilities Leadership & Strategy * Lead, develop, and mentor the NPI Engineering team * Define and implement NPI strategy aligned with businessobjectivesand customer requirements * Drive a culture of continuous improvement, accountability, and engineering excellence New Product Introduction (NPI) * Own the full NPI lifecycle from concept review to production release * Ensure robust Design for Manufacture (DFM), Design for Test (DFT), and Design for Assembly (DFA) principles are applied * Lead project planning, risk management, and resource allocation for all NPI activities * Act as the primary escalation point for NPI-related issues Customer & Stakeholder Management * Serve as the technical lead for customer engagements during the NPI phase * Collaborate with customers on designoptimisation, cost reduction, and manufacturability improvements * Work cross-functionally with Quality, Supply Chain, Production, andAccountManagement teams Process & Production Readiness * Ensure manufacturing processes, tooling, and test solutions are fullyvalidatedprior to production * Oversee creation and approval of work instructions, process documentation, and control plans * Drive First Article Inspection (FAI) and production readiness reviews Quality & Compliance * Ensure all NPI activities meet regulatory, customer, and industry standards (e.g., IPC standards) * Support root cause analysis and corrective actions during early production phases * Partner with Quality teams to ensure smooth handover to steady-state production Continuous Improvement * AnalyseNPI performance metrics (e.g., time to market, yield, cost variance) * Implement Lean Manufacturing and Six Sigma methodologies * Identifyopportunities to improve efficiency, reduce waste, andoptimiseprocesses Key Performance Indicators (KPIs) * On-time NPI delivery * First pass yield / early production yield * Time toproduction release * NPI cost vs. target * Customer satisfaction during NPI phase ABOUT YOU * Proven leadership experience in NPI, manufacturing engineering, or operations within the electronic manufacturing (EMS) sector * Strong knowledge of PCB assembly, box build, and electronic systems integration * Deep understanding of DFM, DFT, and DFA principles * Experience with Lean Manufacturing, Six Sigma, and continuous improvement tools * Strong project management skills with the ability to manage multiple complex projects simultaneously * Excellent stakeholder management and communication skills * Experience working directly with customers in a technical or engineering capacity
INTRODUCING TECHPOINT At TechPoint we provide industry leading products, solutions and services. TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can add value, make a difference, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us! TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components, all experts in their individual fields. Together, the Group’s combined strengths, align with our strategy to provide an end-to-end supply chain and electronics manufacturing service to a global technology marketplace. THE ROLE The Production Supervisor at TechPoint will lead a team of production operatives in the manufacture of electronic assemblies, PCBs and sub‐assemblies in a fast‐paced environment. They ensure production targets are met in terms of quantity, cost, quality and safety. Responsibilities * Organise and oversee daily operations to meet output, quality and delivery targets. * Allocate tasks to team members based on the production schedule and skill sets. * Ensure that all team members understand and follow work instructions, assembly procedures, and quality standards * Act as the first point of contact for resolving issues * Support training and development of operatives — coach new staff, reinforce best practices, and monitor performance. * Promote a culture of continuous improvement, safety, and teamwork. * Report any delays, issues, or quality concerns to the Production Supervisor or relevant departments. * Ensure work areas are maintained to 5S standards — clean, organised, and safe at all times. * Ensure all timesheets are checked and approved ABOUT YOU * Prior experience in a production or assembly environment, preferably electronics. * Proven leadership or team coordination experience. * Strong understanding of production processes and quality standards * Good communication skills — able to motivate team members and liaise with other departments. WHY US? * 20 days holiday plus Christmas shutdown * Your birthday as an additional day off * Private Healthcare * Health cash plan * Company sick pay * Bonus Scheme * Life insurance of 4 x your annual salary * Up to 5% employers pension contribution salary sacrifice * Option to buy up to 5 days of holiday * Enhanced Parental leave pay * Cycle to work scheme * Home and Tech salary sacrifice scheme * Free will writing service * Free parking
FRESH FOOD, HAPPY DOGS. We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us. 📣 A bit about the role. We’re looking for a Talent Acquisition Partner to act as our boots on the ground hiring anchor for our UK manufacturing and fulfilment sites (Rudie’s Kitchen and Aces Pantry). This is a high impact, Individual Contributor (IC) role - perfect for a recruiter who loves being embedded in the business, can navigate everything from corporate office roles to high-volume frontline ops, and can confidently business partner with our Senior Leadership Team. You’ll be the face of TA on-site in the UK, working alongside another UK based TA Partner, where you will play a crucial role in managing critical stakeholder relationships, and driving our recruitment strategy forward. This role balances high touch stakeholder management, hands on recruiting across all levels, and operational execution - with a strong focus on keeping senior UK hiring in house, utilising data, and leveraging AI to streamline how we work. This role is based 5 days a week on site at Rudies Kitchen & Ace’s pantry in Blyth, Worksop. 🧠 What You’ll Be Responsible For. Stakeholder Partnership & Delivery * Act as the primary, trusted talent partner to the UK Operations Senior Leadership Team across Rudie’s and Aces. * Sit with UK directors and heads of departments to take briefings, challenge specs, manage expectations, and provide data backed market insights. Hands On Hiring * Own and execute end to end recruitment for all senior, corporate, and office based roles in the UK, entirely eliminating our reliance on external recruitment agencies. * Roll up your sleeves and support on high-volume, frontline, or blue-collar operational hiring during peak periods or site growth. * Deliver an exceptional, consistent candidate experience from initial outreach to onboarding. Local Mentorship * Act as a sounding board for the UK based Ops TA Partner sitting alongside you. * Help guide daily priorities on site, unblock local hiring challenges, and share best practices to help upskill the local team. Operational Excellence & Data * Use local market data to inform hiring decisions, manage stakeholder expectations around salary/pipelines, and highlight hiring risks. * Track and maintain clean hiring metrics (time-to-hire, pipeline health, quality-of-hire) to feedback to leadership. * Constantly look for ways to streamline the UK interview and assessment processes to keep us agile. Automation & AI * Identify opportunities to automate manual tasks within the UK recruitment workflow. * Active adoption of AI tools to improve sourcing speed, screen candidates efficiently, and optimise outreach. 🚀 What we’re looking for: * Proven track record as a Talent Acquisition Partner, ideally within manufacturing, supply chain, logistics, or fast-paced operational environments. * A true hybrid recruiter who is just as comfortable headhunting a senior head of department as they are mapping out a high volume frontline campaign. * Confident, articulate, and mature enough to partner with, advise, and challenge senior directors and site leadership. * Thrives on being physically on-site and embedded next door to the business at Rudie's and Aces (Blyth, Worksop). * Data literate and genuinely excited about using modern recruitment tools, AI, and automation to work smarter, not harder. * Proactive, resilient, and comfortable navigating ambiguity in a growing business. 🥳What's In It For You?🥳 * Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday)* * Plus an extra day for each year of service (up to 5 days).* * 39 hours of pre-booked paws days to support good wellbeing and self care.* (equivalent to 5 days) * Unlock a £500 annual budget for personal learning and development. * Get discounted Private Medical Insurance with Axa Healthcare. * Enhanced parental leave * Get discounted Private Medical Insurance with Vitality Healthcare. * Discounted Gym membership with “MyGymDiscounts” helping you stay fit and healthy * Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza! * Treat your furry friend with an employee discount on Butternut Box. * Say goodbye to parking woes with free parking and electric car charging. * Team socials & events * Prepare for adorable office dog overload—meet Cleo, Paxo, Cali, Ronnie, Harvey, Milo, and many more! ❓A BIT ABOUT THE RECRUITMENT PROCESS: 1. A 30-45 minute initial call with a member of the talent team - this is carried out remotely 2. A 1 hour minute technical interview comprising of an in interview challenge - this is carried out remotely 3. A 1 hour values interview: In person interviews may take place in our office at our Rudie’s/Ace’s Kitchen ( Blyth, Worksop) ❗️A few things to note: Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives. As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance. We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career, if it makes your application easier for you please feel free to complete the application form in your native language, we are really happy to translate it afterwards. We are not looking for external agency support with this role. #LI-Onsite
🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 We are seeking someone with strong communication and analytical skills to join Octopus to work as a Pensions Specialist. This role will sit in a team responsible for launching new products and services and have day-to-day responsibility for our pension splitting work with amicable, another company in Octopus Group. This is a client-facing role where you will own pension-related work within divorce cases and act as the primary point of contact throughout the lifecycle of each case. You will produce Pension on Divorce Expert reports using our pension calculation tools, while ensuring clients feel supported, informed, and confident during what is often a complex and sensitive period. The role is not actuarial and does not involve expert witness work. KEY RESPONSIBILITIES CLIENT RELATIONSHIP MANAGEMENT (CORE FOCUS) * Act as the primary point of contact for clients. * Build strong, trusted relationships with clients throughout the divorce process. * Communicate potentially complex pension matters in a clear, calm, and accessible way. * Provide reassurance and guidance to clients dealing with sensitive financial and personal circumstances. * Manage expectations proactively, ensuring clients are kept informed at every stage. * Lead client discussions and maintain a consistent, high-quality client experience from instruction through to completion. * Act as an introducer to other Octopus Group companies and services. TECHNICAL PENSIONS WORK * Oversee and/or review pension sharing calculations and related outputs. * Interpret pension benefits across Defined Benefit (DB), Defined Contribution (DC), and hybrid arrangements. * Work with Cash Equivalent Transfer Values (CETVs) and scheme-specific benefit structures. * Ensure accuracy and consistency of all technical calculations and supporting documentation. * Apply pension knowledge in a practical, case-focused manner. CASE & WORKFLOW MANAGEMENT * Manage a portfolio of divorce-related pension cases end-to-end. * Prioritise workload effectively to meet deadlines and client expectations. * Coordinate with internal teams to ensure timely and accurate delivery of outputs. * Identify and resolve issues or risks early in the process. * Maintain clear case records and ensure high standards of documentation. PROFESSIONAL LIAISON & COLLABORATION * Work closely with solicitors, financial advisers, and other professionals involved in divorce proceedings. * Contribute to a collaborative, service-led approach across all client interactions. * Support continuous improvement of internal processes, templates, and client experience. PERSON SPECIFICATION QUALIFICATIONS & KNOWLEDGE * Relevant pensions qualification and experience (e.g. PMI, DipPFS) * Strong knowledge of UK pension schemes, including DB and DC arrangements. * Familiarity with Cash Equivalent Transfer Values (CETVs). * Awareness of relevant guidance (e.g. Pensions Advisory Group) is desirable. EXPERIENCE * 3+ years’ experience in pensions administration, consultancy, financial planning, paraplanning or a technical pensions role. * Experience working with different types of pension schemes. * Proven experience in a client-facing role, ideally involving complex or sensitive financial matters. * Experience acting as a primary contact for clients. CORE COMPETENCIES CLIENT RELATIONSHIP MANAGEMENT (CRITICAL) * Demonstrates strong ability to build trust-based client relationships. * Communicates complex information in a clear, structured, and reassuring manner. * Shows empathy, discretion, and emotional intelligence in sensitive situations. * Takes ownership of the client experience, ensuring continuity and consistency. * Confident in leading conversations with clients and managing expectations effectively. TECHNICAL CAPABILITY * Strong understanding of pension structures and benefits across multiple scheme types. * Able to review, interpret, and sense-check pension-related calculations. * Applies technical knowledge in a practical, client-focused context. * Maintains high attention to detail and accuracy in all outputs. ORGANISATION & CASE MANAGEMENT * Strong ability to manage multiple cases simultaneously. * Effective prioritisation skills with a focus on deadlines and service quality. * Proactive in identifying risks and resolving issues early. * Structured and methodical approach to managing workflow and documentation. PERSONAL ATTRIBUTES * Calm, confident, and professional in client-facing situations. * Strong communicator with the ability to simplify complex technical topics. * Empathetic and sensitive to clients navigating difficult personal circumstances. * Highly organised with strong attention to detail. * Proactive, solutions-focused, and takes ownership of outcomes. * Comfortable balancing technical work with high levels of client interaction. ADDITIONAL INFORMATION This role is not actuarial and does not involve acting as an expert witness or providing court testimony. The focus is on delivering high-quality pensions expertise in a practical, accessible way, alongside exceptional client relationship management. A key success factor in this role is the ability to combine technical pensions understanding with the confidence and interpersonal skills required to build trusted, long-term client relationships. WHY JOIN US * This role is an exciting opportunity to grow and contribute to a brand new collaborative product between Octopus and amicable * You’ll have the opportunity to work in a specialist and growing area of pensions and divorce. * You’ll have direct ownership of client relationships and case outcomes. * We offer a supportive and collaborative working environment that spans Octopus Money and amicable, as well as the broader Octopus Group * You’ll get exposure to complex, varied, and meaningful casework. * As the first hire for this new product, you’ll be exposed to career development opportunities within a specialist field. The interview process Our interview process typically includes: * An intro call with our talent team * A competency-based interview with the hiring manager * A panel interview with a short task presentation * A conversation focused on how you work and what you value We’ll keep it simple and respectful of your time, and you’ll meet the people you’ll actually work with. Our average process takes around four weeks but we’ll always work around your availability. What’s in it for you Base salary: £45,000 - £55,000 DOE + benefits We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com
The Role… We are seeking a sophisticated and detail-driven Operations Lead to oversee the operational excellence of our Soho Home Studio. In a luxury furniture retail environment where presentation, precision, and client experience are paramount, this role is responsible for ensuring that all operational functions run seamlessly behind the scenes to support an elevated, design-led customer journey. You will take ownership of inventory strategy, stockroom standards, and operational systems, ensuring the studio reflects the highest level of organization and care. As a key leader within the space, you will partner closely with the sales team to ensure product availability, maintain impeccable display standards, and deliver a seamless flow of goods from warehouse to floor. Main Duties… Operational Leadership & Studio Excellence * Champion operational excellence across the studio, ensuring all processes reflect the standards of a luxury retail environment. * Develop and refine systems that support efficiency, accuracy, and a seamless client and team experience. * Act as the operational lead, bridging communication between the studio, the UK and warehouse partners * Oversee the shop floor, while maintaining a strong focus on Daily Sales Targets. * Proactively identify opportunities to enhance workflows, improve inventory visibility, and elevate overall performance. * Oversee all inventory across furniture, décor, and textiles, ensuring accuracy, availability, and proper allocation between display and selling stock. * Lead and execute monthly stocktakes with a high level of precision, resolving discrepancies with urgency and accountability. * Manage replenishment planning, aligning stock levels with sales trends and client demand. * Ensure all inbound shipments are received, quality-checked, and seamlessly integrated into the stockroom and sales floor. * Partner with the sales and visual teams to maintain impeccable presentation standards across all studio displays. * Oversee ex-display lifecycle management, including tracking, seasonal transitions, and returns to warehouse. * Ensure alignment of studio displays with global directives, maintaining consistency across UK/US standards. * Maintain clear visibility of out-of-stock display items and drive timely resolution to protect the client experience. * Own and maintain all operational reporting tools and documents, ensuring they are consistently accurate and actionable, including: * Ex-display inventory and returns tracking * Warehouse (LA/NJ) coordination for display pieces * Backstock and sellable inventory management * Studio display out-of-stock reporting * Customer wishlist tracking to support sales follow-up * Utilize reporting to inform decision-making and improve operational performance. * Oversee the swatch program, ensuring timely ordering, organization, and delivery to clients and designers. * Support the sales team with accurate inventory information and efficient stock access to enhance service levels. * Set and maintain stockroom organization, ensuring a clean, efficient, and highly functional back-of-house environment. * Implement systems that enable ease of access, clarity, and speed for the team. * Uphold a standard of care and attention that reflects the quality of the Soho Home brand. * Lead, train, and develop team members on operational standards and expectations. * Create monthly trainings to ensure the studio team understands the full scope of operations. * Foster a culture of accountability, precision, and pride in execution. * Serve as a role model in professionalism, organization, and cross-functional collaboration. * Perform all other duties as assigned by Manager/Supervisor Requirements... * Have a proven 3 years' experience in a similar role within a luxury retail store. * Be able to deliver a high level of customer service. * Communicate honestly, openly, and constructively. * Have a creative flair and be able to talk about colors, styles, and trends in interiors with confidence. * Demonstrate flexibility and innovation in recognizing and reacting to the changing retail environment. * Be a strong team member. * Experience in furniture and lighting is an advantage. * Proficient in Google Docs, Excel, and Microsoft Office. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the store to others. * Must be able to move, pull, carry, or lift at least 50 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $70,500—$70,500 USD
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Edo State - Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Akwa Ibom State - Uyo and Abak Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Akwa Ibom State – Uyo and Abak About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Enablement Lead (EMEA) accelerates adoption of WPP Enterprise Technology products in market. The role translates global product strategy into regional rollout plans, orchestrates stakeholder readiness, and measures value realization (adoption %, time-to-value, enablement NPS), ensuring that enterprise platforms deliver outcomes for agencies and markets in the region. What you'll be doing: Strategy & Demand * Shape and qualify market demand; align initiatives with domain roadmaps and architecture. * Translate global product strategies into regional execution plans and benefit hypotheses. * Feed demand into governance forums (e.g., PRB/TSB) with clear business cases and readiness criteria. Rollout & Governance * Design localized rollout plans with dependencies, risks, controls and cutover steps. * Run governance cadences (weekly status, risk/issue logs, QBRs) and maintain Wrike dashboards. * Ensure compliance with local regulations, info-security and change standards. Stakeholders & Communications * Act as the primary interface between product teams and markets; orchestrate two-way feedback. * Prepare townhall decks, leadership briefings and market comms; support hiring/enablement needs. * Coordinate cross-functional teams to remove blockers and drive decisions. Measurement & Improvement * Define and track KPIs for adoption and time-to-value; publish enablement scorecards. * Run launch retrospectives; update playbooks and prerequisites based on insights. * Contribute to portfolio-level reporting on value, efficiency and cost avoidance. What you'll need: Must-have * 7–10 years in enterprise technology enablement, program management, or regional rollout leadership within matrixed organisations. * Proven stakeholder engagement at senior levels; ability to influence without authority. * Experience leading multi-market product rollouts with clear governance and benefit tracking. * Data-driven approach to enablement design and measurement (dashboards, adoption analytics). * Fluent English (written & verbal). Nice-to-have * Certifications: Prosci/ADKAR, PMP/Prince2, Agile (Scrum/SAFe). * Experience with media/advertising operations. * Exposure to regional compliance topics (privacy, labour, finance controls). Tools & Platforms Required: Wrike (or equivalent PM tool), one HRIS (e.g., Workday), one ERP (e.g., D365) Preferred: Choreograph/OMS, Chase Media, Adaptive, Power Platform Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
Room Leader * Purley * Salary: Up to £33,0000 per year * Bonus: Potential to earn a further £1,500 in bonus * 4-day or 5-day working week available Lead in our Explorer, Discover, Creator or Inventor rooms where children, educators and families thrive. At Fennies, our Room Leaders play a key role in creating exceptional early years environments. You’ll lead your room with confidence, inspire your team and ensure every child receives outstanding care and education. If you’re an experienced early years professional ready to take the next step in your leadership journey, this is your opportunity to have a meaningful impact. Why join Fennies? We believe great leaders deserve the right support, development and recognition. Competitive salary and bonus * Up to £33,000 annual salary * Up to £1,500 performance-related bonus * Comprehensive pension scheme * £500 referral bonus Career Development * Targeted professional development programmes * Mentoring and support * Talent mapping to support your progression Wellbeing and Lifestyle benefits * 20 days annual leave, increasing by 1 per year of service (up to 25) plus bank holidays * BUPA Wellbeing Support * Free daily meals from the Fennies Café A community of committed, high-achieving educators * Regular leadership forums and networking * Summer BBQs, Christmas events and company celebrations * Recognition and reward through the Fennies Club long service awards About the Role As a Room Leader, you’ll lead your room to deliver exceptional early years education while creating a positive and inspiring environment for children and your team. You will: * Lead the day-to-day running of your room, ensuring high-quality care and education * Inspire and support your team to deliver outstanding early years practice * Plan and implement engaging learning experiences in line with EYFS and Birth to 5 Matters * Build strong partnerships with families and maintain open communication * Act as a role model for best practice, supporting team development through guidance and feedback * Maintain high standards of safeguarding, health and safety and compliance * Monitor children’s progress and support their individual learning journeys This role offers the opportunity to grow your leadership skills while making a meaningful difference in children’s early experiences. What we’re looking for You’re a confident and caring early years professional who enjoys leading others and creating an inspiring learning environment. You will have: * Level 2 or 3 Early Years qualification (or above) * Strong knowledge of EYFS, Birth to 5 Matters and child development * Experience of working in an early years setting, ideally as a room leader role * A track record of delivering high standards of care and education * Experience of strong practice as a Key Person and in implementing safeguarding, health and safety, first aid and critical care policies. * Strong organisational, communication and teamwork skills * GCSE Maths and English (Grade 4 /C or above); or equivalent Most importantly, you will bring energy, empathy and ambition to create a room where children and educators thrive. Become part of the Fennies DNA We’re family-owned and family-run; this guides our culture, our decision-making, and what it feels like to be part of our team. We have a strong sense of community, with connections that bring us together and the systems and processes that mean our educators can focus on what they do best. Quality matters to us – starting with our people and curriculum - through to our beautiful buildings and inspiring environments. We’re investing in Fennies, in our teams, and into the education we provide our children. Our People Promise inspires us to build the kind of culture that is ambitious, passionate and supportive. We provide the environment where you can: * Be Yourself * Come Together * Be All In * Go Further If this sounds like you, or you just want to know more about what it means to be part of the Fennies family, make contact with us today for a chat. Take your next steps with Fennies Our friendly Talent Recruitment team are here to answer any questions you may have about Fennies – call us to discuss the role, or if you’re just curious about what it’s like to work at Fennies, let us know, and we’ll be happy to answer any questions. Our Talent Recruitment team can be contacted by: Phone: 0208 770 3222 By email: recruitment@fennies.com Or by making an application: https://fennies.com/contact-us Diversity and Inclusion At Fennies, we celebrate diversity and believe inclusive teams create stronger learning environments for children. We welcome applicants from all backgrounds and are committed to creating a workplace where everyone feels valued and supported. Safeguarding Fennies is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and provide proof of identity. In line with Safer Recruitment guidance, online searches (including social media) may be conducted for shortlisted candidates. IAMBER #LI-DNI Room Leader 5
About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence. Why Join Us Now? You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression. * £18m annual revenue, including £9m ARR * Over 1 million companies formed * Certified B Corp and Carbon Neutral Business * Forecast to grow 5x–10x over the next three years The Role HubSpot is core to how the business runs, spanning customer service, sales, retention, compliance and marketing. We're looking for someone who can both build on the platform and think strategically about it- writing custom code and integrations where standard configuration falls short, while keeping a clear view of HubSpot's evolving feature set to inform what we build next and why. This is a hands-on technical role with a strategic edge, sitting within the Operations Team and working closely with the Director of Operations to turn business problems into HubSpot solutions, and HubSpot capability into business opportunity. Key Responsibilities Technical delivery * Design, build and maintain custom code on HubSpot (workflow actions, serverless functions, custom objects) and API-based integrations with third-party systems (e.g. identity verification, Companies House, billing) * Own technical delivery of HubSpot projects end to end — scoping, build, testing, deployment * Build and maintain integrations with other tools in the stack, ensuring data integrity and reliable sync * Troubleshoot HubSpot workflows, automations and integrations, liaising with vendors and developers as needed * Document all custom builds so solutions remain supportable beyond the original developer Strategy & capability planning * Maintain current knowledge of HubSpot's feature set across all Hubs and licensing tiers, including new/beta features * Translate platform capability into practical opportunity, identifying where HubSpot can replace manual process or unlock new functionality * Feed technical input into the HubSpot roadmap and advise on build vs. buy vs. configure decisions * Track the wider HubSpot ecosystem (App Marketplace, partner integrations, AI features) and flag relevant developments Collaboration & leadership * Partner with the Director of Operations to align technical builds with the CI Programme and business priorities * Act as the technical point of contact for HubSpot across Customer Service, Compliance, CoSec, Retention and Outbound Sales * Manage relationships with HubSpot and third-party development vendors, including scoping and reviewing delivery * Mentor and direct junior technical/CRM resource as the role grows What We Are Looking For * Proven experience building custom code on HubSpot (custom coded actions, serverless functions) and working with the HubSpot API * Strong working knowledge of HubSpot CRM across multiple Hubs, including workflows, automation, custom objects and reporting * Experience integrating HubSpot with third-party systems via API or middleware * Comfortable working independently to scope and deliver technical solutions, while keeping non-technical stakeholders informed in plain language * Strong analytical mindset: able to assess a business problem and judge the right technical or platform-led solution * HubSpot certifications (e.g. CMS for Developers, Platform Consulting) * Experience in a regulated, compliance-heavy, or operations-led environment * Familiarity with identity verification or KYC tooling (e.g. Onfido) * Exposure to Lean / continuous improvement methodology * Front-end development experience (JavaScript, HTML/CSS) for CMS or custom UI work What We Offer * £60-70k and comprehensive benefits package * Hybrid working model * Real opportunities for progression as the business scales * The chance to influence both customer experience and product development * A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.
Room Leader * High Wycombe (OPENING DECEMBER 2026) * Salary: Up to £33,0000 per year * Bonus: Potential to earn a further £1,500 in bonus * 4-day or 5-day working week available Lead in our Explorer, Discover, Creator or Inventor rooms where children, educators and families thrive. At Fennies, our Room Leaders play a key role in creating exceptional early years environments. You’ll lead your room with confidence, inspire your team and ensure every child receives outstanding care and education. If you’re an experienced early years professional ready to take the next step in your leadership journey, this is your opportunity to have a meaningful impact. Why join Fennies? We believe great leaders deserve the right support, development and recognition. Competitive salary and bonus * Up to £33,000 annual salary * Up to £1,500 performance-related bonus * Comprehensive pension scheme * £500 referral bonus Career Development * Targeted professional development programmes * Mentoring and support * Talent mapping to support your progression Wellbeing and Lifestyle benefits * 20 days annual leave, increasing by 1 per year of service (up to 25) plus bank holidays * BUPA Wellbeing Support * Free daily meals from the Fennies Café A community of committed, high-achieving educators * Regular leadership forums and networking * Summer BBQs, Christmas events and company celebrations * Recognition and reward through the Fennies Club long service awards About the Role As a Room Leader, you’ll lead your room to deliver exceptional early years education while creating a positive and inspiring environment for children and your team. You will: * Lead the day-to-day running of your room, ensuring high-quality care and education * Inspire and support your team to deliver outstanding early years practice * Plan and implement engaging learning experiences in line with EYFS and Birth to 5 Matters * Build strong partnerships with families and maintain open communication * Act as a role model for best practice, supporting team development through guidance and feedback * Maintain high standards of safeguarding, health and safety and compliance * Monitor children’s progress and support their individual learning journeys This role offers the opportunity to grow your leadership skills while making a meaningful difference in children’s early experiences. What we’re looking for You’re a confident and caring early years professional who enjoys leading others and creating an inspiring learning environment. You will have: * Level 2 or 3 Early Years qualification (or above) * Strong knowledge of EYFS, Birth to 5 Matters and child development * Experience of working in an early years setting, ideally as a room leader role * A track record of delivering high standards of care and education * Experience of strong practice as a Key Person and in implementing safeguarding, health and safety, first aid and critical care policies. * Strong organisational, communication and teamwork skills * GCSE Maths and English (Grade 4 /C or above); or equivalent Most importantly, you will bring energy, empathy and ambition to create a room where children and educators thrive. Become part of the Fennies DNA We’re family-owned and family-run; this guides our culture, our decision-making, and what it feels like to be part of our team. We have a strong sense of community, with connections that bring us together and the systems and processes that mean our educators can focus on what they do best. Quality matters to us – starting with our people and curriculum - through to our beautiful buildings and inspiring environments. We’re investing in Fennies, in our teams, and into the education we provide our children. Our People Promise inspires us to build the kind of culture that is ambitious, passionate and supportive. We provide the environment where you can: * Be Yourself * Come Together * Be All In * Go Further If this sounds like you, or you just want to know more about what it means to be part of the Fennies family, make contact with us today for a chat. Take your next steps with Fennies Our friendly Talent Recruitment team are here to answer any questions you may have about Fennies – call us to discuss the role, or if you’re just curious about what it’s like to work at Fennies, let us know, and we’ll be happy to answer any questions. Our Talent Recruitment team can be contacted by: Phone: 0208 770 3222 By email: recruitment@fennies.com Or by making an application: https://fennies.com/contact-us Diversity and Inclusion At Fennies, we celebrate diversity and believe inclusive teams create stronger learning environments for children. We welcome applicants from all backgrounds and are committed to creating a workplace where everyone feels valued and supported. Safeguarding Fennies is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and provide proof of identity. In line with Safer Recruitment guidance, online searches (including social media) may be conducted for shortlisted candidates. IAMBER #LI-DNI Room Leader 5
AUDIOMOB WAS FOUNDED ON THE CORE PRINCIPLE THAT THERE IS A BETTER WAY TO MONETISE APPS. Audiomob is the industry leader in mobile in-app audio advertising. We push the boundaries of technology to create non-intrusive and highly scalable advertising solutions. At Audiomob, we believe in combining the power of audio, technology, and AI to create seamless and engaging ad experiences for users and effective monetization strategies for game developers and app publishers. We thrive on creativity, collaboration, and a commitment to excellence in everything we do. ABOUT THE ROLE We are looking for a proactive and highly organised HR & Talent Coordinator to support our growing team, with a strong focus on recruitment and talent coordination. This role will play a key part in helping us attract, engage and hire great people across the business. You will support the end-to-end recruitment process, from posting roles and screening applications through to interview coordination, candidate communication and onboarding. Alongside recruitment, you will also support general people operations, HR administration and employee experience initiatives. This is a great opportunity for someone with 1–2 years’ experience in recruitment, HR or people operations who is looking to build their career in a fast-paced, international business. KEY RESPONSIBILITIES RECRUITMENT & TALENT ACQUISITION * Support the end-to-end recruitment process across multiple roles and locations, including Abu Dhabi, London and New York. * Screen CVs and applications, helping to identify suitable candidates for hiring managers. * Coordinate interviews, candidate tasks and feedback across the recruitment process. * Help manage recruitment administration, including offer letters, contracts, references and onboarding documentation. ONBOARDING & NEW JOINER EXPERIENCE * Coordinate the onboarding process for new joiners, ensuring they have a smooth and welcoming experience. * Prepare new starter documents and internal announcements. * Liaise with managers, Operations and relevant teams to ensure equipment, access and systems are ready. * Support with probation tracking and new joiner check-ins. PEOPLE OPERATIONS & HR ADMINISTRATION * Maintain accurate employee records across HR systems and internal trackers. * Prepare HR documents, letters and employment-related paperwork. * Support with employee lifecycle changes, including promotions, salary changes, contract updates and role changes. * Assist with payroll inputs, HR reporting and general people data administration. * Help maintain and update internal HR policies, processes and employee handbook content. * Ensure confidentiality and accuracy when handling employee information. EMPLOYEE EXPERIENCE & ENGAGEMENT * Act as a friendly first point of contact for general HR queries. * Support initiatives that improve employee engagement, inclusion and workplace culture. ABOUT YOU You will be someone who is organised, proactive and confident in communicating with people. You enjoy recruitment, take pride in creating a positive candidate experience and are comfortable managing multiple roles, candidates and priorities at the same time. You should have strong attention to detail, a professional approach and a genuine interest in building a career across recruitment and people operations. REQUIRED EXPERIENCE * 1–2 years’ experience in recruitment, talent acquisition, HR or people operations. * Strong interest in recruitment and candidate experience. * Excellent written and verbal communication skills. * Strong organisational skills and attention to detail. * Ability to manage multiple tasks, candidates and deadlines. * Comfortable working with hiring managers and stakeholders across the business. We’re building a diverse, inclusive team: Diversity and representation matters to us all. While the forward journey of representation in the game and tech sectors is improving, we recognise that there is still work to be done. We know that the future we want to see should be reflected in our own team and values. As such, we encourage applicants from all backgrounds to apply, and welcome those that believe diversity in all its forms is a key driver of success.
Job Title: Legacy Assistant/Executive Ready to take your career to the next level? We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together. Being refreshingly human starts with how we hire. We believe a diverse mix of perspectives makes us stronger - not just as a business, but in creating a culture where we all feel we truly belong and can thrive. That’s why we’re committed to removing barriers and creating fair opportunities for everyone. * We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies. ________________________________________ The role in 60 seconds * Role: Legacy Assistant/Executive * Team: Legacy Income Management Team * Location: Exeter, Bristol or Manchester * Working Pattern: Full-time Why this role matters: Join our growing Legacy Income Management team and help charities secure the income that powers their mission. We manage over £200M in legacy income for organisations of all sizes, offering flexible support during busy periods, complex estates, and unexpected spikes in workload. With access to specialist legal expertise across the firm, you’ll play a key role in ensuring clients receive accurate, efficient, and empathetic support. ________________________________________ What you’ll do In this role, you’ll: * Deliver high-quality, tailored legacy administration support as part of the Legacy Income Management team, acting as a trusted partner to a diverse portfolio of charity clients. * Manage a varied caseload ensuring legacy income is secured efficiently while balancing legal obligations with empathy and sensitivity. The exact nature of the caseload will vary depending on experience and may include pecuniary, residuary, and complex or contentious cases. * Proactively progress estate matters, reducing delays and unlocking income for clients in a timely manner. * Build and maintain strong relationships with charity clients, representing them with professionalism, care, and a client-centric approach. * Act as an extension of clients’ teams by providing bespoke, responsive support aligned to their individual needs and priorities. * Apply strong attention to detail and high-level numerary skills to monitor and reconcile income, identify estate account issues, review estate valuations, and ensure compliance with legal and regulatory requirements. * Contribute to maximising the value of charitable gifts for our clients through thorough case management and financial oversight. * Collaborate with our wider team, including our contentious probate, charity probate, property, and governance specialists, to deliver comprehensive support to clients. * Actively contribute to team knowledge-sharing and continuous improvement initiatives to ensure our clients receive high-quality support. ________________________________________ What we’re looking for We welcome applicants at all levels, including those new to legacy administration but with a genuine interest in Wills, Probate and Charity law. We’re looking for someone who brings: * Strong organisational and database skills, with confidence managing information accurately. * Experience in legacy administration or a clear motivation to develop in this field. * Curiosity about Wills, Probate and Trust law and a willingness to build expertise. * Excellent communication skills and a warm, empathetic approach when working with families and stakeholders. * Interest in working towards an ILM Certificate in Charity Legacy Administration or similar qualification. * Commitment to high‑quality client care and relationship‑building. * Confidence working in a digital environment and adapting to new systems and processes. * A proactive, collaborative mindset with a commitment to innovation and continuous improvement. _______________________________________ What if I don't tick every box? We're not box tickers. We appreciate the need for everyone to find a role that challenges them and gives them room for growth. If you bring transferable skills and a fresh perspective, we’d love to hear from you. If this role excites you and you have the skills to succeed, we encourage you to apply. ________________________________________ Join a seriously ambitious firm At Foot Anstey, we’re committed to making a difference for our people, our clients, and society. Here’s what makes us stand out: * An ambitious growth strategy that opens up opportunities for our people to make their mark. * A client base that spans household names, thriving startups, and ambitious enterprises. * A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative. * A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities. * Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals. ________________________________________ Progressive benefits tailored to you We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing, including: * Competitive salary and performance-linked bonus. * Employee sabbaticals. * Enhanced parental leave policies. * Private healthcare and wellbeing initiatives (e.g., mental health support, gym memberships). * An open, flexible working environment. * For a full list of our competitive benefits package, please click here ________________________________________ Ready to apply? * Hit the "Apply Now" button. * Send us your CV and a quick note on why this role is perfect for you. * Our team will review your application and be in touch, whatever the outcome. * Invited for interview? * With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do. * We want you to be able to showcase your talent and to feel comfortable being yourself throughout the process. If there’s anything we can do to support you or make things more accessible, just let us know – you can tell us at any stage of the process. * If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know. Let’s make your next career move the start of something extraordinary.
Role: Operations Systems Lead Career Step Level: Step level 3 Location: Blyth, Worksop or Zabrze Work arrangement: Full-time onsite 📣A bit about the role You will be the operational heartbeat of our Operational systems, spanning Supply Chain, Manufacturing and Order Fulfilment, reporting into the Demand Manager and working cross-functionally with every system user across our UK sites (Rudie’s Kitchen and Ace’s Pantry) and our site in Poland (Sam’s Kitchen). This is a key role sitting at the intersection of supply chain, finance, warehouse, fulfilment and production. You will be the Ultimate Owner of site SAP utilisation, tasked with "chasing the numbers" through the system to ensure our digital data perfectly mirrors our physical reality. You’ll balance immediate troubleshooting with long-term strategic projects to optimise our processes as we scale. Your north star is a matching systematic movement for every physical movement in our Operation. 🔎 A bit about you We are looking for a proactive, system-savvy specialist who views SAP as a tool for excellence rather than just a database. You understand that a missed transaction isn’t just a data error, it’s a ripple effect that impacts our P&L and our ability to deliver great service to our customers. You will work on system optimisations, efficiencies and Automations. Butternut is a company that embraces AI for improvements, but always keeps a human loop, meaning you should be excited and passionate about the use of AI, but build processes with a Squad Member owning the quality and accuracy, and with the goal of improving day-to-day efficiency and accuracy A BIT MORE DETAIL In this role, you can expect to… Be the owner of Inventory & Transaction Integrity * Lead the team on the audit of transactions across our warehouse, fulfilment and production operations in both Kitchens, ensuring accurate, systematic transactions occur for all stages of the physical process. * Drive the reporting of systematic compliance at a team, site and group level, engaging with stakeholders of all levels to continue to elevate the importance of this topic. * You will be able to convert compliance into a financial impact to effectively garner awareness and support for the topic. * You will play a key role in Master Data control within our Operations, whether these be SKU information, BOM information or Location information, it will be centrally controlled for effective management. Drive up & maintain high levels of compliance * Through the continuous reporting process, you’ll highlight areas of improvement across the operation where compliance is below target or trending in the wrong direction, and continuously audit improvements * You will work with team leaders & department heads, alongside the People and Systems team, to coordinate and execute training for both areas where compliance is below target, refresher training or new joiner training. Reduce the friction of system use * Review and iterate our systematic processes to either reduce the friction of usage and compliance, or improve controls to remove discrepancies through analysing the data, active listening with our teams in the kitchen or observations of how tasks are carried out in practice. We strive for accurate records with the fewest number of steps. * You’ll engage stakeholders and manage change across multiple shifts and sites, ensuring that when we go live with a change, we follow it through to successful completion and full embedding within the day-to-day. * You will explore new technologies or functionality that is released, working with our SAP Engineering Team and our software suppliers to understand how best to implement and roll these out successfully to our sites. * Explore automations and solutions to increase system effectiveness and reduce manual processing tasks People leadership: You confidently lead your team's performance in a supportive and developmental manner, with 3 direct reports in the UK and 2 in Poland, ensuring a high level of team engagement across both site. HOW YOU WORK (BEHAVIOURS) * Adaptability: Comfortable juggling priorities across Production, Warehouse, and Fulfilment. * Analytical: Able to jump into the detail of the data to understand where the gaps are, what they mean and how to close them. * Self-Starter & Problem Solver: You take ownership, spot problems early, and act without waiting for instruction. * Collaboration: A cross-functional bridge-builder who can translate technical SAP requirements for stakeholders of all backgrounds. * Leader & Coach: Whether working with your team, or with others, you are a coach first, aiming to help others succeed. * Mission Alignment: You put dogs’ health and happiness at the heart of your work and decisions. 🐶 A bit about Butternut At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just that, we need a team of forward-thinking, driven people who love dogs as much as we do. And we need some pretty impressive kitchens to make it happen. While Rudie's Kitchen and Ace's Pantry in Doncaster remain the heart of our UK operations, we’ve recently taken a massive leap forward with Sam’s Kitchen in Poland, going live in January this year. This expansion is a huge part of our story, allowing us to bring our gently cooked, human-quality meals to even more four-legged friends across Europe. We believe dogs deserve better, and we wouldn't serve food to them that we wouldn't be happy to eat ourselves. Butternut has come a long way since Kev & Dave (our co-founders) hand-delivered the first Butternut Box, and with our new international footprint, we are looking for brilliant people to join us for this next chapter. Are you up for the challenge? 🥳What's In It For You?🥳 * Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday)* * Plus an extra day for each year of service (up to 5 days).* * 39 hours of pre-booked paws days to support good wellbeing and self care.* (equivalent to 5 days) * Unlock a £500 annual budget for personal learning and development. * Enhanced parental leave * Get discounted Private Medical Insurance with Axa Healthcare * Discounted Gym membership with “MyGymDiscounts” helping you stay fit and healthy * Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza! * Treat your furry friend with an employee discount on Butternut Box. * Say goodbye to parking woes with free parking and electric car charging. * Team socials & events * Prepare for adorable office dog overload—meet Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and many more! *Holidays and Paws days are pro-rata for those working part time or job share ‼️ A few things to note * There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible. * We aim to respond to all applicants personally. Our recruitment team is small so do bear with us. * Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives. * We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. * We are not looking for external agency support with this role.
Location: Fully remote within the US - ideally based in Miami, Los Angeles, New York, or Chicago Salary: Competitive base + Commission About Nivoda 🚀 Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewelry retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise. Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry. OUR MISSION 🎯 Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them. THE TEAM ⭐️ Our Sales team is the engine that brings Nivoda's mission to life. We're a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewelry business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we're growing fast. ABOUT THE ROLE 🤔 This is a rare opportunity to be the first Enterprise Account Executive on the ground in the US, shaping how Nivoda engages its most strategically important accounts in the jewelry retail market. You won't be parachuting into a fully-built function, you'll be helping define what 'enterprise' looks like at Nivoda for this segment. Your focus will be two-fold: reactivating existing enterprise accounts that have gone quiet or underperformed, and developing new relationships with high-potential enterprise jewelry retailers. These are million-dollar to multi-million dollar accounts - business owners who make buying decisions themselves, not faceless procurement committees. That means relationships matter enormously here. Alongside new business development, you'll own a portfolio of accounts with real depth, reviewing their activity, presenting new product launches, cross-selling and upselling, and becoming the trusted commercial partner they turn to first. This is a strategic role that requires you to think like an account manager and execute like a hunter. WHAT WOULD YOU BE DOING? 😎 Account Reactivation & Pipeline Development * Identify and prioritise lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach. * Prospect and develop new relationships with small-to-mid-size jewelry retailers across the US, building a self-generated pipeline alongside any inbound opportunities. * Represent Nivoda on the ground in the US: at trade shows, jewellery industry events, and face-to-face with key accounts across the country. Strategic Account Management & Growth * Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner. * Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities. * Build multi-contact relationships within each account where possible, deepening Nivoda's footprint and reducing single-point-of-failure risk. Commercial Insight & Platform Advocacy * Use platform data and buying behaviour insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account. * Act as a product advocate, helping accounts get more value from the Nivoda platform and providing structured feedback to product and category teams on what SMB buyers need. * Develop a deep understanding of the jewelry retail market in the US: buying cycles, trends, margin pressures, and what drives purchasing decisions for small business owners. Building the Enterprise Function * As the first Enterprise AE in the US, help shape the playbook, contributing to how we identify, segment, engage, and grow enterprise SMB accounts at scale. * Partner closely with the broader commercial, product, operations, and marketing teams to ensure enterprise buyer needs are reflected in how Nivoda evolves its platform and go-to-market. WHAT DO WE NEED FROM YOU? 💪 * 7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical * A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start * Commercially sharp with a strategic mindset, you think about accounts in terms of long-term value, not just next month's number * Equally comfortable hunting for new business and nurturing existing relationships, you don't see these as separate jobs * Confident building relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches * Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum * Data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations * Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike NICE TO HAVE ✨ * Background at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture * Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics * Experience building or contributing to a sales function from scratch in a new market or territory OUR CULTURE AND WHAT WE OFFER 😉 At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda's success and scalability. OUR CURRENT BENEFITS 🕰️ Flexible working hours and a vibrant company culture 💻 Remote work 🏥 Medical, Dental & Vision benefit 💸 401K benefit 🧠 Plenty of opportunities for growth and learning 🏖️ Unlimited holiday allowance 🚀 Chance to join and contribute to a company during its exponential expansion phase EQUAL OPPORTUNITY Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts, don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly. This is a full time, permanent position that's largely remote but does involve occasional travel to meet clients across the United States. Unfortunately, we are unable to offer sponsorship at this time. NOT QUITE THE RIGHT FIT? If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About Honor Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role At Honor, compliance is a competitive advantage—not a gatekeeper. As we expand into new markets, grow our services, and evolve our operating model, our ability to translate complex regulatory requirements into efficient, scalable operations directly enables that growth. We are seeking a Director of Compliance Operations to transform our compliance operations into a proactive function that actively enables Honor’s growth and operational efficiency. Reporting to the VP of Trust & Safety, the Director of Compliance Operations will lead a team of compliance and operations professionals, set the strategic direction for the function, and own day-to-day execution of compliance across the Honor platform. This is a deeply cross-functional role that combines strategy and execution, with regulatory complexity and operational pragmatism, and with people leadership and hands-on problem solving. Success isn't measured simply by maintaining compliance—it's measured by building durable operational systems that make compliance easier, more scalable, and more effective as the business grows. The ideal candidate brings experience working at the intersection of technology and operations—someone who has successfully partnered with Product and Engineering to build tech-enabled solutions, knows how to make a compelling business case for technical investment, and can translate operational requirements into clear product specifications. Strong generalist instincts, sharp analytical skills, and the ability to see the forest and the trees are essential. About the Team The Compliance Operations team enables Honor's growth by transforming regulatory requirements into scalable operational practices. We partner across Regulatory, Product, Operations, Trust & Safety, Training, Market Leadership, and our Home Instead network to ensure Honor can confidently expand into new markets while maintaining the highest standards of quality, safety, and compliance. As Director of Compliance Operations at Honor, you will: * Set the strategic direction for the Compliance Operations function—defining how Honor manages compliance across employment law and home care licensing as we grow into new markets and expand our service offerings. * Continuously assess for compliance risk and for opportunities to simplify, streamline, or eliminate operational friction in how we meet regulatory requirements. * Own day-to-day compliance execution across all markets, personally stepping in to resolve complex issues while building durable systems and protocols so issues don’t recur. * Partner with Product and Engineering to build tech-first, automated solutions that reduce manual compliance effort and scale our operations—including building the business case for technical investment, defining requirements, and driving implementation. * Lead state licensing audits and audit-readiness programs end to end—identifying gaps proactively, developing remediation plans, and driving closure across internal and field partner teams. * Ensure operational readiness for new markets and service offerings. * Translate regulatory changes into clear, actionable operational requirements, ensuring Legal guidance becomes executable protocol across the business. * Build and develop a high-performing team of 5–10 compliance and operations professionals, setting clear expectations, developing team members, and creating a culture of accountability and continuous improvement. * Develop and own key compliance metrics and dashboards that give senior leadership clear visibility into risk, operational readiness, and efficiency across all markets. Leadership Principles we’ll assess in this role: * Balance Incremental and Radical Change: You operate on two tracks simultaneously. On one, you’re making targeted, practical improvements to close existing compliance gaps and strengthen day-to-day operations. On the other, you’re identifying the larger, system-level changes—in process, technology, or structure—that will make compliance fundamentally more efficient and scalable. You know which track a given problem belongs on, and you move both forward at once. * Tend to Be Right and Think Systemically: You make sound, well-informed decisions by balancing compliance risk against business and operational risk—and you’re comfortable holding both at once. When solutions exist on a spectrum, you find the middle ground that protects compliance without unnecessarily constraining growth or the client experience. You think across markets, teams, and the product ecosystem before you act, and your decisions hold up over time. * Get S*%t Done: You move quickly and with purpose. You bring enough pattern recognition from prior experience to identify what matters, act independently, and deliver results without waiting for a full roadmap. * Identify Problems: You don’t wait for problems to surface—you go looking for them. Through data, deep-dive operational audits, and close attention to what’s happening on the ground, you continuously identify compliance risk, operational risk caused by overly burdensome compliance requirements, and opportunities to improve efficiency. You find root causes, not just symptoms, and you own the solution through to implementation. Core Competencies * Technology & Operations Partnership: Proven experience working at the intersection of technology and operations. Knows how to translate ambiguous operational needs into clear product requirements and drive projects through to delivery. * Strategic Leadership: Thinks beyond current gaps to define what a mature, proactive compliance function looks like at Honor’s scale—and builds the roadmap to get there. * Team Development and Functional Leadership: Experienced people leader with a track record of developing individuals and building high-performing teams. * Cross-Functional Influence: Operates effectively across organizational boundaries. Navigates competing priorities, builds durable alignment, and drives execution across stakeholders at all levels. * Analytical Rigor: Brings exceptional analytical skills and experience working with large, imperfect data sets to extract meaningful insights. Uses data to identify risk, measure progress, and drive decisions. We’re looking for you to bring: * 8–10 years of experience in operations, product operations, or compliance roles within a technology-first or high-growth company—health tech, logistics, or distributed workforce environments are a strong fit. * Demonstrated experience working at the intersection of technology and operations, including partnering with Product and Engineering teams to define requirements and deliver solutions. * Track record of developing functional areas for scale — building the systems, processes, and team structures that enable the function to get ahead of problems rather than chase them. * Exceptional analytical skills with experience working with large, complex, or imperfect data sets; proficiency with data visualization tools and experience developing operational KPIs. * Strong cross-functional leadership and stakeholder management skills. * Demonstrated people management experience, including developing high-performing teams and managing through ambiguity and change. * Excellent written and verbal communication skills, including the ability to distill complex regulatory or operational topics for non-expert audiences and senior leadership. * Preferred: experience with employment law compliance, home care or healthcare regulation, state licensing, or multi-state regulatory environments. Compensation & Benefits The annual base salary range for this role is $176,400 - $196,000 . Individual compensation will be commensurate with the candidate’s experience and qualifications. Base pay is just one part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero-cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program and Employee Assistance Program. Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $176,400—$196,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Room Leader * Clapham * Salary: Up to £33,000 per year * Bonus: Potential to earn a further £1,500 in bonus * 4-day or 5-day working week available Lead in our Explorer, Discover, Creator or Inventor rooms where children, educators and families thrive. At Fennies, our Room Leaders play a key role in creating exceptional early years environments. You’ll lead your room with confidence, inspire your team and ensure every child receives outstanding care and education. If you’re an experienced early years professional ready to take the next step in your leadership journey, this is your opportunity to have a meaningful impact. Why join Fennies? We believe great leaders deserve the right support, development and recognition. Competitive salary and bonus * Up to £33,000 annual salary * Up to £1,500 performance-related bonus * Comprehensive pension scheme * £500 referral bonus Career Development * Targeted professional development programmes * Mentoring and support * Talent mapping to support your progression Wellbeing and Lifestyle benefits * 20 days annual leave, increasing by 1 per year of service (up to 25) plus bank holidays * BUPA Wellbeing Support * Free daily meals from the Fennies Café A community of committed, high-achieving educators * Regular leadership forums and networking * Summer BBQs, Christmas events and company celebrations * Recognition and reward through the Fennies Club long service awards About the Role As a Room Leader, you’ll lead your room to deliver exceptional early years education while creating a positive and inspiring environment for children and your team. You will: * Lead the day-to-day running of your room, ensuring high-quality care and education * Inspire and support your team to deliver outstanding early years practice * Plan and implement engaging learning experiences in line with EYFS and Birth to 5 Matters * Build strong partnerships with families and maintain open communication * Act as a role model for best practice, supporting team development through guidance and feedback * Maintain high standards of safeguarding, health and safety and compliance * Monitor children’s progress and support their individual learning journeys This role offers the opportunity to grow your leadership skills while making a meaningful difference in children’s early experiences. What we’re looking for You’re a confident and caring early years professional who enjoys leading others and creating an inspiring learning environment. You will have: * Level 2 or 3 Early Years qualification (or above) * Strong knowledge of EYFS, Birth to 5 Matters and child development * Experience of working in an early years setting, ideally as a room leader role * A track record of delivering high standards of care and education * Experience of strong practice as a Key Person and in implementing safeguarding, health and safety, first aid and critical care policies. * Strong organisational, communication and teamwork skills * GCSE Maths and English (Grade 4 /C or above); or equivalent Most importantly, you will bring energy, empathy and ambition to create a room where children and educators thrive. Become part of the Fennies DNA We’re family-owned and family-run; this guides our culture, our decision-making, and what it feels like to be part of our team. We have a strong sense of community, with connections that bring us together and the systems and processes that mean our educators can focus on what they do best. Quality matters to us – starting with our people and curriculum - through to our beautiful buildings and inspiring environments. We’re investing in Fennies, in our teams, and into the education we provide our children. Our People Promise inspires us to build the kind of culture that is ambitious, passionate and supportive. We provide the environment where you can: * Be Yourself * Come Together * Be All In * Go Further If this sounds like you, or you just want to know more about what it means to be part of the Fennies family, make contact with us today for a chat. Take your next steps with Fennies Our friendly Talent Recruitment team are here to answer any questions you may have about Fennies – call us to discuss the role, or if you’re just curious about what it’s like to work at Fennies, let us know, and we’ll be happy to answer any questions. Our Talent Recruitment team can be contacted by: Phone: 0208 770 3222 By email: recruitment@fennies.com Or by making an application: https://fennies.com/contact-us Diversity and Inclusion At Fennies, we celebrate diversity and believe inclusive teams create stronger learning environments for children. We welcome applicants from all backgrounds and are committed to creating a workplace where everyone feels valued and supported. Safeguarding Fennies is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and provide proof of identity. In line with Safer Recruitment guidance, online searches (including social media) may be conducted for shortlisted candidates. IAMBER #LI-DNI Room Leader 5
Room Leader * South Croydon * Salary: Up to £33,000 per year * Bonus: Potential to earn a further £1,500 in bonus * 4-day or 5-day working week available Lead in our Explorer, Discover, Creator or Inventor rooms where children, educators and families thrive. At Fennies, our Room Leaders play a key role in creating exceptional early years environments. You’ll lead your room with confidence, inspire your team and ensure every child receives outstanding care and education. If you’re an experienced early years professional ready to take the next step in your leadership journey, this is your opportunity to have a meaningful impact. Why join Fennies? We believe great leaders deserve the right support, development and recognition. Competitive salary and bonus * Up to £33,000 annual salary * Up to £1,500 performance-related bonus * Comprehensive pension scheme * £500 referral bonus Career Development * Targeted professional development programmes * Mentoring and support * Talent mapping to support your progression Wellbeing and Lifestyle benefits * 20 days annual leave, increasing by 1 per year of service (up to 25) plus bank holidays * BUPA Wellbeing Support * Free daily meals from the Fennies Café A community of committed, high-achieving educators * Regular leadership forums and networking * Summer BBQs, Christmas events and company celebrations * Recognition and reward through the Fennies Club long service awards About the Role As a Room Leader, you’ll lead your room to deliver exceptional early years education while creating a positive and inspiring environment for children and your team. You will: * Lead the day-to-day running of your room, ensuring high-quality care and education * Inspire and support your team to deliver outstanding early years practice * Plan and implement engaging learning experiences in line with EYFS and Birth to 5 Matters * Build strong partnerships with families and maintain open communication * Act as a role model for best practice, supporting team development through guidance and feedback * Maintain high standards of safeguarding, health and safety and compliance * Monitor children’s progress and support their individual learning journeys This role offers the opportunity to grow your leadership skills while making a meaningful difference in children’s early experiences. What we’re looking for You’re a confident and caring early years professional who enjoys leading others and creating an inspiring learning environment. You will have: * Level 2 or 3 Early Years qualification (or above) * Strong knowledge of EYFS, Birth to 5 Matters and child development * Experience of working in an early years setting, ideally as a room leader role * A track record of delivering high standards of care and education * Experience of strong practice as a Key Person and in implementing safeguarding, health and safety, first aid and critical care policies. * Strong organisational, communication and teamwork skills * GCSE Maths and English (Grade 4 /C or above); or equivalent Most importantly, you will bring energy, empathy and ambition to create a room where children and educators thrive. Become part of the Fennies DNA We’re family-owned and family-run; this guides our culture, our decision-making, and what it feels like to be part of our team. We have a strong sense of community, with connections that bring us together and the systems and processes that mean our educators can focus on what they do best. Quality matters to us – starting with our people and curriculum - through to our beautiful buildings and inspiring environments. We’re investing in Fennies, in our teams, and into the education we provide our children. Our People Promise inspires us to build the kind of culture that is ambitious, passionate and supportive. We provide the environment where you can: * Be Yourself * Come Together * Be All In * Go Further If this sounds like you, or you just want to know more about what it means to be part of the Fennies family, make contact with us today for a chat. Take your next steps with Fennies Our friendly Talent Recruitment team are here to answer any questions you may have about Fennies – call us to discuss the role, or if you’re just curious about what it’s like to work at Fennies, let us know, and we’ll be happy to answer any questions. Our Talent Recruitment team can be contacted by: Phone: 0208 770 3222 By email: recruitment@fennies.com Or by making an application: https://fennies.com/contact-us Diversity and Inclusion At Fennies, we celebrate diversity and believe inclusive teams create stronger learning environments for children. We welcome applicants from all backgrounds and are committed to creating a workplace where everyone feels valued and supported. Safeguarding Fennies is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and provide proof of identity. In line with Safer Recruitment guidance, online searches (including social media) may be conducted for shortlisted candidates. IAMBER #LI-DNI Room Leader 5
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