Sökresultat för "Business continuity management"

Professional Galaxy är ett IT- och teknikkonsultbolag som tillhandahåller högspecialiserad kompetens inom IT, mjukvaruutveckling, SAP, inköp, elektronik och mekanisk konstruktion. Vi samarbetar med erfarna seniora experter och levererar strategiskt värdeskapande kompetens till några av Sveriges mest komplexa och analytiskt krävande projekt. Vårt fokus ligger alltid på hög kvalitet, professionalism och tydliga, mätbara resultat. Är du rätt person för uppdraget, eller vill du rekommendera en stark kandidat? Tveka inte att kontakta oss. Ansök gärna redan idag, urval och intervjuer sker löpande. Vi söker nu en Kontinuitet och beredskapssamordnare till Transportstyrelsen Konsulten ska ha: • Övergripande bred IT-kompetens med mångårig erfarenhet inom branschen om minst 5 år • Erfarenhet av arbete med cybersäkerhet • Utbildning inom ett eller flera områden såsom stabstjänst, säkerhetsskydd, kontinuitet eller högre kurs i totalförsvar • Erfarenhet av arbete inriktat på krisledning samt tjänstgöring som stabschef • Aktuell erfarenhet av beredskapsplanering inom offentlig verksamhet, erfarenheten ska inte vara äldre än 3 år tillbaka i tiden, räknat från sista anbudsdag • Aktuell erfarenhet av kontinuitetsarbete inom IT-området, erfarenheten ska inte vara äldre än 5 år tillbaka i tiden, räknat från sista anbudsdag • Goda kunskaper och dokumenterad erfarenhet av totalförsvarsplanering och tillämpning av säkerhetsskyddslagstiftningen • Ha god förmåga att uttrycka sig på svenska i tal och skrift Efterfrågat underlag: • CV för offererad resurs där erfarenhet framgår • Avropsförfrågan ifylld. I det fall det inte finns något bifogat dokument, vänligen svara på frågorna i ett separat Word dokument Sammanfattning Roll: Kontinuitet och beredskapssamordnare Kompetensnivå: 4 Ramavtal: avrop Kammarkollegiets ramavtal IT-konsulttjänster Period: Från och med slutet av april 2026 (beräknad starttid) och två år framåt Omfattning: Upp till 100 % av en heltid, men kan minska om behovet minskar Placeringsort: Örebro Distans: Möjlighet till distansarbete kan finnas beroende på arbetsuppgifter, beslutas av resursägaren Säkerhetsklassat uppdrag: ja Krav på svenska: ja Intervju: Eventuell intervju vecka 9 via Skype Sista ansökningsdag: 2026-02-12  Ansök genom att bifoga ditt CV (vi vill inte ha något personligt brev) och besvara urvalsfrågorna. Frågorna utgår från kravprofilen för den här rekryteringen och dina svar ligger till grund för det urval som sker i processen. Att besvara frågorna är en förutsättning för att din ansökan ska anses komplett. Vänligen notera att krav och eventuella meriter ska vara uppfyllda vid ansökningstillfället.

Vi tror att framsteg och möjligheter skapas bäst tillsammans. Välkommen till en plats där samarbete gör skillnad. Din roll Vill du arbeta i en strategisk nyckelroll där du bidrar till att skapa struktur, transparens och effektiva beslutsunderlag i en komplex verksamhet? Vi söker nu en erfaren och analytisk strateg som vill ta ett helhetsgrepp och utveckla oss på Business Unit (BU) Aerospace Systems inom Risk & Resource Management. Som Risk & Resource Manager arbetar du nära affärsenhetens ledning, program och funktioner, där du är med och tar fram beslutsunderlag, scenarier och rekommendationer till ledning och styrgrupper. Du ansvarar för att utveckla och säkerställa effektiva arbetssätt för att identifiera, värdera och hantera risker samt optimera nyttjandet av våra resurser över tid. Du driver utvecklingen av gemensamma arbetssätt, uppföljning i planering och leverans och säkerställer att dessa omsätts i praktiken i både linje- och programorganisation. Rollen omfattar ett helhetsansvar för vårt BU's: Risk Management, inklusive Enterprise Risk Management (ERM), projektrisker samt Business Continuity Management (BCM) Resource Management, inklusive Resource & Capacity Management (RCM), Sales & Operations Planning (S&OP) samt Strategic Workforce Planning (SWP) Dina huvudsakliga arbetsuppgifter innefattar att: Leda utveckling och implementering av processer inom risk management och resource management Samordna riskhantering på affärsenhets- och programnivå Driva och vidareutveckla arbetssätt kopplat till S&OP-processen, inklusive koppling mellan efterfrågan, kapacitet och leverans Stödja program och linje i kapacitetsplanering, prioritering och resursbalansering Din profil Du är en engagerad och ansvarstagande person som trivs i tvärfunktionella samarbeten. Du arbetar strukturerat och kvalitetssäkert, och har en god förmåga att kommunicera tydligt och effektivt med såväl interna som externa intressenter, såsom kunder, leverantörer och samarbetspartners. Du har en stark analytisk förmåga och kan se helheten samtidigt som du är lyhörd för verksamhetens behov. Du skapar engagemang och delaktighet genom tydlig kommunikation och har en naturlig nyfikenhet som driver dig att utveckla och förbättra arbetssätt. Vi söker dig som: Har relevant utbildning, exempelvis inom industriell ekonomi, systemvetenskap eller maskinteknik - alternativt motsvarande erfarenhet Har erfarenhet av strategiskt arbete inom riskhantering, resursplanering eller närliggande områden Har förmåga att snabbt sätta dig in i nya verksamheter och förstå processer och behov Trivs i en föränderlig miljö och har ett lösningsorienterat och prestigelöst arbetssätt Uttrycker dig väl i tal och skrift på svenska och engelska Det är också meriterande om du har: Erfarenhet av verktyg som stödjer S&OP, riskhantering eller workforce planning är meriterande Befattningen kräver att du genomgår och godkänns enligt vid var tid gällande bestämmelser för säkerhetsskydd. För befattningar där Saab har krav på säkerhetsklassinplacering kan, i förekommande fall, medföra krav på visst medborgarskap. Vad du blir en del av Upptäck oändliga möjligheter. Anta utmaningar, skapa smarta innovationer och uppgradera dina förmågor. Det här är en plats för kluriga tänkare, modiga pionjärer och alla däremellan. Tillsammans uppnår vi det extraordinära, var och en tar med sitt unika perspektiv. Varje bidrag räknas. Saab är ett ledande försvars- och säkerhetsföretag med syfte att hjälpa nationer att skydda sin befolkning och bidra till trygghet för människor och samhällen. Med 28 000 talangfulla medarbetare utvecklar Saab teknik och lösningar för en säkrare och mer hållbar värld. Saab utvecklar, tillverkar och underhåller avancerade system inom flygteknik, vapen, ledningssystem, sensorer och undervattenssystem. Saab har sitt huvudkontor i Sverige men en global verksamhet där Saab är en del av många nationers försvarsförmåga. Läs mer om oss här Med tanke på den kommande semesterperioden kan du förvänta dig återkoppling på din ansökan efter sommaren. Om du tycker att tjänsten låter intressant är du varmt välkommen att skicka in din ansökan redan idag!

About Justera Group Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden. About the Role: Justera is currently recruiting a Senior ITSCM (IT Service Continuity Management) Consultant on behalf of one of our key clients in the Gaming industry. Our client is seeking a pragmatic, hands-on expert to lead a critical transformation of their IT resilience capabilities. This is not a role for a theorist; we are looking for a senior professional who can bridge the gap between governance frameworks and operational reality. You will be responsible for building a living, breathing operating model that ensures the business can withstand and recover from technical disruptions in a high-paced, complex environment. Key Responsibilities: In this delivery-focused assignment, your primary objective is to move from "plans on paper" to a functional resilience ecosystem. Your focus will include: Capability Assessment: Evaluating the current IT continuity maturity and identifying critical gaps. Operating Model Design: Establishing governance, policies, and practical "ways of working" that stick. Business Alignment: Defining critical services and dependencies while setting realistic RTO and RPO targets. Vendor Management: Ensuring third-party SLAs are technically and legally aligned with the organization's continuity requirements. Validation & Testing: Designing and implementing robust testing approaches to prove recovery capabilities. Knowledge Transfer: Training internal teams and ensuring a seamless handover of the operating model for long-term sustainability. Mandatory Requirements: Senior-level experience within IT Resilience, IT Governance, or IT Service Management. You must have successfully led at least one end-to-end ITSCM implementation in a complex environment. Strong command of ISO 22301, ISO 27001, and ITIL. Exceptional ability to translate high-level compliance requirements into actionable tasks for technical teams. Full professional proficiency in Swedish and English. Nice to Have: Experience specifically developing IT continuity testing frameworks. Deep knowledge of Business Impact Analysis (BIA) processes. Familiarity with Cloud-native resilience and continuity solutions. Experience from the Gaming or Fintech sectors (high-availability environments). Logistics: Start Date: ASAP (Targeting May 2026). Duration: 7–9 months. Location: Stockholm (Hybrid setup). What We Offer: A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects Competitive compensation and comprehensive benefits package A supportive culture that fosters continuous learning, growth, and professional development Flexible hybrid working model for an optimal work-life balance 25 days of annual leave to recharge and relax An annual wellness allowance of 3,500 SEK to support your health and wellbeing

Shape the future of cyber security in Atlantic Container Line AB Atlantic Container Line AB (ACL), part of the Grimaldi Group, is the world's oldest continuously operating container line and has been connecting Europe and North America since 1967. Operating the world's largest combination container and Roll-on/Roll-off (RORO) vessels, ACL is a key link in global trade. As our business continues to evolve, information security plays an increasingly vital role in supporting operational resilience, customer trust and regulatory compliance. We are now looking for our first in-house Chief Information Security Officer (CISO) to lead the next phase of our security journey. The opportunity This is a unique opportunity to build and shape the information security function within an international organization operating critical infrastructure and global supply chains. As CISO, you will own and drive ACL's information security agenda, providing strategic leadership while also taking a hands-on role in developing governance, processes and security capabilities. You will partner closely with executive leadership, internal stakeholders and external partners to establish a modern, risk-based approach to security that supports both business growth and regulatory requirements. You will play a key role in ensuring compliance with NIS2 and other relevant frameworks, while helping the organization strengthen its cyber resilience, security culture and overall maturity. Joining ACL at this stage means you will not be starting from scratch. Foundational work has already been established together with experienced external partners, providing you with a solid platform from which to further develop and embed security across the business. Key responsibilities: Lead and continuously develop ACL's information security strategy and roadmap. Drive implementation and ongoing compliance with NIS2, GDPR and related regulatory requirements. Establish and maintain policies, governance frameworks, risk management processes and security controls. Act as a trusted advisor to senior management and business stakeholders on security, risk and compliance matters. Coordinate security initiatives across ACL and within The Grimaldi Group. Manage relationships with external security partners, auditors and regulatory bodies. Support incident response, business continuity and cyber resilience planning. Drive security awareness and help build a strong security culture throughout the organization. Who you are You are a security professional who enjoys creating structure, influencing stakeholders and translating complex security requirements into practical business solutions. You combine strategic thinking with a pragmatic, hands-on approach and are comfortable working across organizational boundaries. You may already hold a CISO position or be ready to take the next step from a senior information security, cyber security or governance role. We believe you have: Several years of experience within information security, cyber security, governance, risk management or compliance. Good understanding of regulatory and security frameworks such as NIS2, ISO 27001, NIST or similar, as well as GDPR. Experience leading projects and driving initiatives across multiple stakeholders. Ability to communicate effectively with both technical specialists and business leaders. Experience working in an international environment. Professional proficiency in both English and Swedish. The following are considered advantageous: Experience from critical infrastructure, transportation, logistics or other regulated industries. Knowledge of cloud environments such as Microsoft Azure or Oracle Cloud. Relevant certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Implementer or similar. Why ACL? At ACL, you'll have the opportunity to make a genuine impact in a business that operates globally and plays an important role in international trade. You'll work closely with senior leadership, influence strategic decisions and help shape the future of security within a company where your expertise will matter from day one. We offer a collaborative international environment, short decision-making paths and the opportunity to build something lasting within a respected global organization. The position is based in Gothenburg and involves close collaboration with colleagues across Europe and North America. Some travel may be required. Recruitment process ACL is partnering with Ants Tech Recruiters in this recruitment. You’re welcome to reach out to Gabriella Hagström at gabriella.hagstrom@ants.se if you have any questions. As we're entering the summer holiday period, we'll continue the recruitment process in the middle of August. We look forward to your application. About ACL Atlantic Container Line AB, headquartered in Sweden, is part of the Grimaldi Group of Naples, Italy. Since 1967, ACL has operated continuous weekly transatlantic container and Roll-on/Roll-off (RORO) services between Europe and North America, making it the world's longest continuously operating container line. ACL operates the world's largest combination container and RORO vessels, among the world's greenest ships. Purpose-built with 100% cell-guides for containers above and below deck, as well as 100% underdeck RORO stowage, they offer a unique combination of efficiency and flexibility. Designed to accommodate cargo of virtually any size or weight, ACL's vessels transport everything from containers and vehicles to boats, aircraft, construction and agricultural equipment, and other oversized project cargo. With corporate teams based across Sweden, the UK, Belgium, Germany and the US, ACL combines global reach with specialist expertise to support customers with some of the world's most complex transportation needs.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Edo State - Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State -  Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

The opportunity You will be part of our global Product Lifecycle Management (PLM) and Digital Thread team, driving the transformation of how we develop, manage, and deliver product data across the entire value chain. This role is central to shaping the future of our product data ecosystem, enabling digital continuity from engineering to manufacturing, supply chain, and service. You will work closely with senior stakeholders across the business to align strategy, architecture, and execution. “This is a strategic role at the intersection of business and technology. You will help us define the future of digital product development and PLM – and ensure we deliver real value across the organization.” - Stefan Cedergren, Hiring Manager How you’ll make an impact Define the target state architecture for PLM and Digital Thread, ensuring alignment with enterprise strategy and business objectives. Translate strategic goals into actionable business capability models, roadmaps, and value streams across engineering, operations, and digital transformation. Lead initiatives for PLM process and data harmonization, enabling traceability from concept to manufacturing to service. Collaborate with cross-functional leaders to define capability ownership, maturity models, and governance frameworks. Serve as a strategic advisor to senior stakeholders, facilitating architecture governance and decision-making forums. Support the evaluation and implementation of enabling technologies such as PLM platforms and product data governance tools. Your background Master’s degree in Engineering, Business, Information Systems, or a related field. 15+ years of experience in PLM, business architecture, or enterprise transformation roles. Deep understanding of PLM systems (e.g., Siemens Teamcenter), digital thread concepts, and product data management. Proven ability to translate strategy into execution in complex, cross-functional environments. Experience from industrial sectors such as manufacturing, energy, or automotive. Strong communication and stakeholder management skills, with the ability to influence at senior levels. What we offer Collective agreement Flexible working hours Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various training and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for an exciting new challenge? Does the above description sound like you? You are welcome to apply now! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! We are currently hiring for several roles, with positions available in Västerås, Ludvika, and Göteborg Recruiting Manager Stefan Cedergren, stefan.cedergren@hitachienergy.com will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Unionen: Fredrik Holmgren, +46 107-38 21 85; Ledarna: Frank Hollstedt, +46 10 7387043. All other questions can be directed to Talent Acquisition Partner Kevin Galloway, kevin.Galloway@hitachienergy.com

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. Securitas IT Securitas is organized in a global IT function as well as four operational divisions each with its own IT/IS organization. Securitas is launching a new strategy in 2026 extending to 2030 with high focus on digitalization, data quality, enhanced solutions for clients and improving internal ways of working through automation and AI capabilities. ---------------------------------------------------------------------------------------------------------------------------------- About the role The Client Engagement IT capabilities resides in the global IT function and the platform consists of three main areas: * The Client Excellence Platform (CEP), which is the central customer relationship management solution based on MS Dynamics, * The Public Web which encompasses Securitas global and country websites and underlying technologies and the DXP (Digital Experience Platform) which includes sales lead and marketing automation tools. The proximity of our IT services to businesses in the countries is a key factor in success for Securitas. In this context we are recruiting a Business Analyst for the Client Engagement platform. You will report to the Client Engagement director who is responsible for the Client Engagement global platforms and capabilities from an IT perspective. ---------------------------------------------------------------------------------------------------------------------------------- Responsibilities Business Analyst * Define, interpret, translate, analyze, and document business requirements into technical specifications ready for prioritization, commitment, and implementation. * Manage requirement proposals and mediate information from both IT and Business including documentation of flowcharts and processes using relevant tools. * Facilitate the process of prioritization and decision making. * Support business in demand and development to realize business value. * Support project managers in creating business cases by ensuring all high-level requirements are well defined. * Identify involved business and IT stakeholders to get valid input and validate business needs. Development/Solution * Provide technical understanding of the service for business users. * Design user experience and/or build test cases for non-standard solutions. * Support the demand for Service-related items in the service catalogues. Job specific tasks * Support the business in interpretation of business demand and converting these into IT requirements with supporting processes for implementation in the defined IT services for the business. * Develop and maintain IT services and relevant tools to realize business benefit and service continuity over time. * Guide the business towards use of defined IT services and architecture to promote re-use of existing services and adherence to long term IT architecture and roadmap. * Acting as pre-project manager and support in idea and pre-study phases of projects to support business needs and project initiation. * Work in close cooperation with project managers over the entire project delivery lifecycle to ensure solutions are delivered according to business needs and are taken into use after project completion. Key deliverables * Well defined business requirements ready for implementationServices delivered in alignment with business and enterprise architecture. * Support people in the business regarding development initiatives to realize business benefits and use of new services and solutions. ---------------------------------------------------------------------------------------------------------------------------------- Requirements * Minimum 4 years’ experience from working in the interaction between IT and business to enhance or develop existing or new services. * Business analyst skills include process mapping, writing requirements and defining user stories. * Working cross functional including geography. * Passion for great customer – end user services, scalability, security, and agility. * Strong communication skills acting as a bridge and interpreter between business and IT. * Fluent in English, written and spoken. * Proactive and solution-oriented approach to new tasks with a strong desire to deliver high quality solutions aligned with business needs. * Background as software developer, architect and/or project manager is a merit. * Competence on Microsoft Dynamics CRM, Azure and Devops is a merit * Business Analyst training and certifications is a merit. ---------------------------------------------------------------------------------------------------------------------------------- Working conditions This role is open for candidates based in Warsaw, Poland (Hybrid model) or Poland remotely (1 day per month You will need to visit Warsaw). Hybrid working model is applicable (2x per week from the office). It involves occasional international travel. ---------------------------------------------------------------------------------------------------------------------------------- What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!

We are seeking a business-oriented Legal Counsel for a fixed-term assignment with Konecranes in Markaryd. In this role, you will support the Lift Trucks business with a broad range of legal matters in an international environment, working close to the business and contributing to operational success. About the Company At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. About the Role We are looking for a business-minded and experienced Legal Counsel to join our global Legal Function to support our Lift Trucks business operations in Sweden. This is a fixed-term position (approx. 12 months) to cover parental leave. The role is based in Markaryd, Sweden, with an expected start in early September 2026 to ensure a smooth handover. In this role, you will report to EVP, General Counsel, Konecranes Plc, with a dotted line to SVP, Business Unit Lift Trucks. Key Responsibilities Manage the day-to-day operational legal needs of Konecranes Lift Trucks' business Provide legal advice to operational management, ensuring compliance with laws, regulations, and company policies Draft, review, negotiate, and manage contracts, including distributor and agency agreements Support and implement relevant Group policies and instructions Provide legal assistance and advice across multiple areas (e.g., labour law, data protection, environmental law) Handle data protection-related matters Manage corporate matters of Konecranes legal entities in Sweden Oversee the whistleblowing channel in Sweden Deliver legal and compliance training to stakeholders Support receivables collection from a legal perspective Coordinate external counsel in litigation and legal proceedings What We Offer We offer an exciting and challenging role in an international environment with strong collaboration across functions. This position provides an opportunity to take ownership of local legal issues and contribute and work closely with the business, ensuring continuity and contributing to ongoing business activities, while being part of the global Legal Function. You will collaborate with Legal colleagues across the organization, implement relevant global legal policies and practices locally, and have access to corporate-level support and escalation channels when needed. At Konecranes, we continuously invest in employee well-being both at work and during leisure time. What You Bring Master of Laws degree (preferably with focus on Business Law) Approximately 3-5 years of experience in an international environment, either in a law firm or in-house. Experience in-house is a plus Experience in particular in commercial contracts, corporate law and competition law Understanding of regulatory requirements in industrial operations in Sweden Business-minded approach with strong problem-solving and communication skills Fluency in English (Swedish is an advantage) Hands-on, proactive working style Confident, able to work independently in a fast environment Willingness to travel when needed Additional Information This is a temporary position covering parental leave (approx. 1 year and 2 months). The selected candidate is expected to start in September 2026. Application In this recruitment, Konecranes collaborates with Jefferson Wells. For more information about the role, please contact the responsible recruitment consultant Angela Ekelöf at angela.ekelof@jeffersonwells.se, +46 703 775781 Please note that Angela Ekelöf will be on vacation during weeks 29-31. During this period, response times may be longer. We work with ongoing selection, so please submit your application as soon as possible. We look forward to hearing from you!

We are looking for a new Field and Service support Manager. You will be responsible for the Repair Service delivered by BSH technicians in the Field and Service planning/Dispatching for the Field support team. Your Tasks: Define and implement the Repair Service strategy in your team, creating a harmonized Repair Service organization that operates and is monitored consistently. Lead and manage Field technicians. With full responsibility for staff and cost control Lead and manage Field support team, With full responsibility for staff and cost control Oversee day-to-day management and monitoring of Repair Service KPIs and performance metrics, including Waiting Time, NPS, productivity, Cross-selling activities, turnover, and profitability. Data & KPI driven management. Proactively respond to network needs to ensure continuity of service and optimal resource utilization, collaborating closely with other customer service departments, retailers, and sales colleagues. Develop the repair service business with an entrepreneurial mindset to increase revenue for BSH and provide outstanding repair service for the brands. Promote an innovative mindset within the team to identify new products, services, partnerships, processes, and approaches. Actively seek to optimize processes - people and systems, to reduce complexity and costs. Stay updated on market developments to ensure timely implementation of new legislation and requirements for Repair Service and end consumers. Regularly report, analyze, and visualize performance data. Meet legal and business-related guidelines and requirements (e.g., audits, contracts, organizational documentation, and consumer surveys). Your Profile: Proven leadership capability, especially in remote team management; Both operational and administrative teams, Or natural leadership in existing role. High standards with a motivating approach to people. And create winning teams. Excellent analytical and process skills. Focus on efficiency improvements, results, and quality; ability to create ideas and solutions. Innovative and entrepreneurial mindset. Extensive experience in the white goods repair or similar industry. Fluent in English; knowledge of a Nordic language is advantageous. Senior high school education; a university degree is preferable. High social skills enabling you to build honest and respectful relationships, communicate productively, and build trust.   Join BSH: Where Innovation Meets a Great Work Environment! Are you looking for an exciting opportunity to grow your career in a dynamic and supportive workplace? At BSH, we are dedicated to fostering a culture of collaboration, creativity, and well-being. Here’s what you can expect when you join our team: Modern Office Space: Work in our brand-new, beautifully designed office located in the vibrant Solna Business Park. Enjoy a comfortable and inspiring environment that enhances productivity and creativity. Flexible Hybrid Working: Experience the perfect work-life balance with our hybrid working model. We promote a flexible schedule with a requirement of just three days in the office per week. Inclusive Culture: Become part of a fantastic team that values diversity and inclusivity. Our positive work culture encourages collaboration and innovation, making BSH a great place to grow both personally and professionally. Employee Discounts: Enjoy personal discounts on our high-quality products, allowing you to experience firsthand the excellence we strive for at BSH. Health Care Contribution: Your well-being is our priority. We offer a health care contribution to support your health and wellness needs.   Your Job Conditions: The role will be based in our office in Solna, Sweden and requires occasional travel. APPLICATION: If you have any questions about the position, please feel free to contact Conny Karlsson mailto:conny.karlsson@bshg.com Head of Field Service Northern Europe. Assessments of candidates and interviews will be conducted during the application period. We look forward to hearing from you!

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for an experienced Application Manager – Payment Solutions What You Will Work On Manage and continuously improve existing Payment Solutions Take ownership of an existing payment platform and ensure stable operations Ensure continuity of previously implemented payment solutions Monitor and manage risks related to payment processing and PCI DSS compliance Act as the primary contact between business users, restaurants, and technology vendors Support application management for POS systems and payment infrastructure Drive continuous improvements within payment and checkout solutions Coordinate incident management and improve operational transparency Ensure proactive application management and service delivery Document processes, procedures, operational routines, and decisions Collaborate closely with application owners and external partners Support compliance, governance, and quality assurance activities What You Bring Experience managing Payment Solutions or payment platforms Strong knowledge of PCI DSS and payment card security regulations Good understanding of POS (Point of Sale) systems and payment infrastructure Experience from Restaurant, Retail, Commerce, or similar industries is highly desirable Ability to quickly understand and manage existing system implementations Experience working with multiple vendors and external partners Strong stakeholder management and communication skills Experience with application management and service management Ability to identify risks and drive proactive improvements Strong analytical and problem-solving skills Experience with incident management and operational governance Experience with drive-through systems, retail technology, or franchise environments is an advantage Understanding of franchise operating models is considered a plus Structured, proactive, and self-driven working style Fluent communication skills in business and technical environments

Sourcing Director EMEA – Troax What does it take to turn a global sourcing strategy into real competitive advantage across diverse markets? This role sits right at that intersection, where strategy meets execution, supplier partnerships, and long-term business impact. Your new team The regional management team in EMEA plays a key role in shaping Troax’s continued growth. Collaboration here is close, pragmatic, and built on trust, whether aligning with manufacturing units, working alongside R&D and quality, or partnering with finance and sustainability. As part of this team, sourcing becomes a true business enabler rather than a support function. About the job The Regional Sourcing Director EMEA leads the execution of the global sourcing strategy across the region, ensuring alignment with long-term business goals while adapting to local market realities. The role bridges global priorities and regional needs, driving performance through people, suppliers, and data. Leading and developing the regional sourcing community is central. A high-performing culture takes shape through clear direction, mentorship, and collaboration. At the same time, strong ownership of supplier performance, sourcing initiatives, and category strategies ensures measurable results. Key areas of responsibility include: Driving and adapting sourcing strategies in line with global direction Leading and developing the regional sourcing team and community Supporting Strategic Sourcing Leads in supplier performance management, contracts, and commercial negotiations Ensuring risk management, supply continuity, and sustainability compliance Delivering KPIs and insights through data-driven decision-making The role also contributes actively to market intelligence, identifying trends and opportunities, and translating them into competitive advantages for the business. Close collaboration with stakeholders across manufacturing, engineering, quality, and finance ensures that sourcing is fully integrated into operations. Location The position is based in the EMEA region, with regular interaction across Troax sites and teams. The role reports to the Regional President EMEA, with a functional connection to the VP Sourcing & Sustainability. Profile A relevant academic background within supply chain, procurement or similar is in place, or equivalent expertise built through hands-on experience. Strong knowledge of strategic sourcing and category management supports confident decision-making, ideally within a manufacturing environment. Experience working with ERP systems, business intelligence tools, and data-driven processes enables effective performance tracking and improvements. A solid understanding of sustainability and its impact on sourcing is also important, alongside excellent proficiency in English. Curiosity drives continuous improvement, and analytical thinking helps turn complex data into clear direction. Collaboration comes naturally, with the ability to build strong relationships across functions and cultures. Communication is clear and confident, making it easy to inspire, align, and influence others. Leading by example feels natural, contributing to a culture of accountability, trust, and high performance. Why Join Troax? A global company with a strong Swedish heritage, where innovation, safety, and people come first. The environment is collaborative and forward-looking, offering the opportunity to shape sourcing strategy and make a real business impact. How to apply If this opportunity sounds right for you, we look forward to hearing from you. We are partnering with Gruffman Recruitment & Consulting in this recruitment process. We encourage you to apply as soon as possible, no later than August 10. For questions about the role, contact Ulrika Gruffman at ulrika@gruffman.nu. Troax is the global leader in mesh panel safety solutions - and we’re passionate about creating safer workplaces around the world. Founded in Sweden and now active in over 40 countries, we help customers protect people, machinery, and property through smart, reliable solutions for machine guarding, warehouse partitioning, and property protection. Our growth continues strong: in 2025, sales totaled approximately €261 million, and we are now about 1,600 employees working together to drive innovation, quality, and customer value. Join a company with a friendly culture, a forward‑thinking mindset, and the ambition to make a real difference. Learn more: www.troax.com

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.   Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:    Integrity – Collaboration - Relationships – Excellence – Creativity - Results   Join Us, Concentric - "Your World Secured" We are currently looking to hire a Response Co-ordinator to join SPS Global's Corporate Team (A Concentric Company) in Hereford, England, United Kingdom.  *This position requires working onsite from our Hereford, UK, Headquarters. Candidates must be able to work in the office. This is a part-time position, working 32 hours per week.  JOB DESCRIPTION The Response Coordinator serves as a critical member of SPS Global’s Security Operations team, responsible for monitoring global events, managing incident response, supporting field operations, and ensuring the safety of personnel and assets worldwide. This position requires excellent situational awareness, communication skills, and the ability to coordinate logistics and response measures under pressure. Operating 24/7, the Response Coordinator supports real-time decision-making and acts as the first point of contact for incident reporting and escalation. RESPONSIBILITIES  Threat Monitoring & Intelligence: * Continuously monitor open-source intelligence, commercial platforms, internal communication channels, and travel alerts to identify emerging threats or disruptions. * Assess the relevance and credibility of global incidents (e.g., civil unrest, terrorism, natural disasters, cyber threats) and escalate them in accordance with Standard Operating Procedures (SOPs). * Compile and disseminate timely threat assessments and situational reports to internal stakeholders and clients. Incident Management & Emergency Response: * Act as a central point of contact for reporting and coordinating responses to incidents affecting SPS personnel, clients, or operations. * Follow established response protocols to manage critical incidents, ensuring accurate documentation and communication throughout the event's lifecycle. * Liaise with security, operations, and client teams to coordinate safe travel, emergency support, or evacuations when needed. Operational Support: * Maintain oversight of employee and contractor travel, especially in high-risk areas. Ensure movements are tracked and risks are mitigated through pre-travel advisories and monitoring. * Support logistics such as travel bookings and accommodations outside of regular business hours. * Monitor and manage critical systems, including alarm platforms, GPS tracking, and communications systems, to ensure they are functional and escalate issues as necessary. Communication & Coordination: * Serve as the first point of contact for incoming calls, client concerns, and internal security issues. * Maintain close coordination with regional security teams, clients, and leadership to support continuity of operations. * Provide regular updates and intelligence briefings to leadership, clients, and operational teams. Administrative & Compliance: * Ensure all incidents and responses are accurately logged and documented in accordance with internal SOPs and regulatory standards. * Adhere to SPS Global’s operational, ethical, and compliance standards at all times. * Maintain a strong understanding of SPS operational procedures and contribute to the improvement of response protocols. REQUIRED QUALIFICATIONS  * Prior experience working in a GSOC or similar operations center/call center would be advantageous. * This is a full-time position consisting of 8-hour shifts. * The shift system will consist of working either four Night shifts (11:00 pm - 7:00 am), four Morning shifts (7:00 am - 03.00 pm), or four Late shifts (3:00 pm - 11:00 pm), followed by four Rest Days. * Shifts will alternate from 4 x Night then 4 x Rest Days, 4 x Lates then 4 x Rest Days, and finally 4 x Early then 4 x Rest Days, with the sequence then repeating. * Must be able to legally work in the country where this position is located without visa sponsorship. PREFERRED QUALIFICATIONS * Minimum 2 years of experience in a Security Operations Center (GSOC), emergency response, intelligence analysis, military operations, or similar role. * Ability to assess and evaluate sensitive or high-pressure situations, making timely and sound decisions. * Skilled in researching, investigating, and synthesizing complex information from multiple sources to identify and assess potential threats. * Strong organizational and planning capabilities; able to manage multiple tasks and prioritize effectively in dynamic environments. * Excellent written and verbal communication skills, with the ability to clearly convey complex issues to diverse audiences. * Customer service mindset with a professional, solutions-oriented approach to client interactions. * High attention to detail and a commitment to accuracy and accountability. * Proficiency in IT is strongly preferred. * Strong interpersonal skills and professional demeanor when interacting with clients, stakeholders, and team members. COMPENSATION & BENEFITS * 20 Vacation Days plus Bank Holidays (8) * Personal Accident Insurance  * Employee Assistance Program for personal needs * Enrollment into the pension scheme to which SPS contributes 3% of your salary * Credentity Protection - Eclipse Digital Protection by Concentric * Dedicated Security and Intelligence Training Programs for Professional Development  * Coaching and Mentoring Opportunities Hereford, United Kingdom Pay Range £30,000—£30,000 GBP Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Lyten is seeking an experienced Facility & Utility technician with specific competence in pressurized vessels. In this role you will be responsible for the safe operation, monitoring, inspection, maintenance, and regulatory compliance of pressurized equipment and systems in accordance with AFS 2023:11 and site procedures. Supports the facility's pressure equipment program, risk assessments, and continuous supervision activities. Additionally you will be responsible for ensuring the optimal operation, maintenance and development of all facilities and supporting infrastructure within the company’s production and office environments. The role ensures that utilities (such as water, heating/cooling, compressed air, gases, and electrical distribution) and facility systems (buildings, workshops, access, and general services) are maintained at high standards to support production continuity and workplace safety and sustainability goals. Key Responsibilities Overall areas of responsibilities and activities Operate, inspect and maintain facility, utility and pressurized systems in accordance with AFS 2023:11. Plan and execute preventive and corrective maintenance activities. Support inspections, FLT activities and compliance requirements for pressure equipment. Maintain records related to inspections, maintenance, repairs, modifications and statutory compliance. Coordinate and support inspections performed by accredited inspection bodies. Identify equipment integrity concerns and escalate corrective actions to ensure safe operation and regulatory compliance Maintain HVAC, plumbing, electrical distribution, compressed air and supporting infrastructure. Coordinate contractors, service providers for on-site activities. Support installation of new equipment and facility improvement projects. Respond to facility and utility failures, minimizing downtime and business impact. Promote safe working practices and collaborate with Production, EHS and Engineering teams. Requirements Qualifications and Experience Technical education in maintenance, utilities, or facility systems (or equivalent work experience).  Technical education in maintenance, utilities, facilities, or equivalent experience. Minimum 3 years’ experience in facility, utility or industrial maintenance. Experience with pressure vessels, compressed air systems and associated safety equipment. Knowledge of AFS 2023:11 requirements and pressure equipment compliance. Experience supporting inspections, maintenance programs and contractor management. Ability to interpret technical documentation, drawings and equipment specifications. Experience in industrial, clean room or dry room environments is advantageous. Strong documentation and reporting skills Specific skills Ability to troubleshoot plumbing and electrical systems. Knowledge of AFS 2023:11 requirements for use, maintenance, inspection and continuous supervision of pressurized devices. Ability to identify deterioration mechanisms, equipment defects and conditions that may affect pressure equipment integrity. Familiarity with Pressure Equipment Directive (PED) principles and pressure equipment classification. Knowledge of pressure equipment, FLT and risk assessment methodologies. Troubleshooting skills for mechanical, utility and facility systems. Understanding of HVAC, ventilation, electrical distribution and compressed air systems. Familiarity with CMMS and maintenance planning tools. Knowledge of PED principles, LOTO and permit-to-work systems. Basic understanding of PLC and automation interfaces. Strong organizational and communication skills. Personal success factors Proactive and solution-oriented mindset. High attention to detail and accuracy. Strong sense of responsibility and ownership. Ability to work independently and as part of a team. Good time management and multi-tasking ability. Calm and effective under pressure. Safety-first attitude in all decisions and actions. Continuous improvement mindset, always seeking safer and smarter ways of working.  Positive attitude and adaptability to change.

About Acast Since 2014, Acast has been building the world’s most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen - across any podcast app or listening platform. About the role We are looking for an exceptional Managing Director to lead Acast's Nordic business across Sweden and Norway. This is a senior P&L leadership role with full responsibility for commercial performance, team leadership, strategic partnerships, and the long-term growth of Acast's position in the region. As MD Nordics, you will be the highest-ranking leader in the region and equal parts visionary, operator, and ambassador. You will own the business from revenue to EBITDA, lead a high-performing cross-functional team of around 38 people, and be the face of Acast to media agencies, creators, advertisers, and the press. The Nordic market is mature and market-leading in podcasting. Yet the opportunity to grow it further has never been greater: deepening commercial partnerships, diversifying revenue well beyond traditional ad inventory, and cementing Acast's position as a full-scale media and creative powerhouse. You will report directly to the Global CEO. What you'll do Commercial Leadership & P&L Ownership * Own full P&L responsibility for Sweden and Norway, delivering against market contribution and EBITDA targets * Drive consistent revenue growth across advertising, sponsorships, and emerging channels * Maintain and grow strategic trading relationships with media agencies * Lead the ambitious expansion into sponsorships, branded content, omni-channel, live events, merchandise, and video Strategy & Business Development * Define and execute the regional strategy in alignment with Acast's global direction * Identify and acquire exciting new podcasts and creator partnerships to strengthen the content portfolio * Oversee key strategic initiatives including exploring and developing market expansion in the region and maintaining and developing important partnerships * Develop and integrate new production capabilities through strategic growth opportunities * Structure and optimise the organisation in response to market demand to maximise the potential for new revenue streams, with a primary focus on the creative studio People & Team Leadership * Lead and develop a regional management team spanning Sales, Content, Creative, and PR & Marketing * Foster a high-performance, collaborative culture that attracts and retains top talent * Provide clear direction, coaching, and accountability across departments and geographies * Manage headcount planning, budgeting, and staff optimisation Stakeholder & External Relations * Serve as the primary external ambassador for Acast in the Nordics, with media agencies, brands, creators, and press * Oversee strategic PR and IR-related communications from the Stockholm headquarters * Build and maintain a broad, active network across the media and advertising ecosystem Operations * Provide executive oversight for regional facilities, including studio infrastructure and real estate asset optimization. * Ensure operational continuity through steady leadership Who you are Experience * Proven track record as a Country Manager, MD, or senior leader with full P&L ownership * Experience leading across multiple Nordic markets, with a genuine understanding of the commercial and cultural distinctions between them * Background in media, digital advertising, content, or the broader creator economy - industry experience strongly preferred * Demonstrated success driving business development, restructuring, or growth journeys * Experience in a global, publicly listed company and familiarity with corporate governance requirements Skills & Knowledge * Strong commercial acumen with the ability to analyse financial performance, forecast accurately, and make data-driven decisions * Deep understanding of the media landscape across digital, audio, video, social (TikTok, YouTube), and traditional platforms * Experience navigating and leading within complex matrix organisations * Broad network across media agencies and brand partners in the Nordics * Fluency in English; Swedish or Norwegian a strong advantage Leadership & Personal Qualities * A decisive, strategic thinker who can balance long-term vision with short-term execution * Entrepreneurial mindset with high energy, a bias for action, and genuine enthusiasm for the creator economy * A true people leader: kind but firm, transparent in communication, and skilled at developing talent and driving accountability * Culturally intelligent, able to build cohesion across teams and markets * Comfortable and confident as a high-visibility external spokesperson and thought leader Culture  Acast is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, gender, sexual orientation, religion, ethnicity, national origin or any of the other wonderful characteristics that make us different. Culture is our number one priority as a business. We believe people come first, and we work every day to enable autonomy, continuous improvement and bring out the best in people. We’re global and have remote teams, so it’s even more important that we strive for an open, inclusive and caring environment where everyone feels visible and welcome.  We consider ourselves a modern organization driven by strong values to create the best, most fulfilling and nurturing culture. We very much look forward to finding the next great person to join our cause!