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OVERVIEW Balltec designs, manufactures and tests high integrity mechanical connectors for critical applications in the global renewable energy and oil and gas sectors. The engineering team creates technical solutions for the transfer of load in moorings, lifting components and subsea cable connections.   As a member company of Venterra Group, Balltec is working at the forefront of the global energy transition, supplying engineering solutions to the offshore wind and the emerging floating wind markets. As a company, Balltec is targeting significant growth to provide even more effective support for our clients in this industry.   The Mechanical Design Engineer will work alongside other engineers and internal company personnel to engineer final design solutions, develop conceptual designs, support existing products and perform testing/analysis of new and existing products. KEY RESPONSIBILITIES * Produce 3D models and manufacturing drawings using Autodesk Inventor. * Perform design calculations with MathCAD Prime and apply engineering principles. * Support R&D by generating concepts for new mechanical tools and lifting/mooring connectors. * Conduct feasibility studies, brainstorming, and develop prototypes for proof-of-concept. * Carry out stress analysis, FEA, fatigue assessments, and design validation for offshore/heavy industry. * Report technical issues to the Engineering Manager. * Oversee prototype build/testing, analyse workshop trial data, and refine designs. * Interface with other departments. * Support sales, promote the company, and uphold Balltec Quality & HSE Procedures and policies. EDUCATION & EXPERIENCE * Minimum HND in Mechanical Engineering, Product Design Engineering or a related subject (required). * Minimum 4 years’ experience in a related field (required)  * Experience in the one of the following fields (desired): * Research & development of mechanical products (concept to new product introduction) * Hydraulic system design * Materials and welding * Good IT skills, e.g. Microsoft Office applications (required). * Good written and verbal communication skills (required). * Full UK driving license (preferred, not required). REQUIRED SKILLS * Extensive experience of Computer Aided Design (Autodesk Inventor preferred). * Experience of Finite Element Analysis. * Extensive experience in the use of engineering principles such as stress-strain and beam theory and the ability to produce calculations to support the design of critical components. * Excellent communications skills – must interface successfully with other engineers, non-technical personnel and with customers to define and implement solutions. * Demonstrated initiative in solving challenging problems. * Ability to rapidly learn new concepts with little to no supervision. Right to Work: At this time, we are onlu able to consider applocants who are authorised to work in the UK without the requirement for a visa..  OTHER BENEFITS * 38 hour working week (averaged over 2 weeks) with alternate Fridays or every Friday afternoon off. * 8% company pension contribution. * Cycle to work scheme * 5 weeks holiday plus bank holidays * Company events  * Internal grade 3 - 5   At Venterra:   At Venterra, we are committed to inclusion and diversity in everything we do. We take inclusion and diversity seriously. We know that getting this right is critical for us to live our organisation’s values. We are always trying to improve our way of working to be more inclusive and equal. We are an equal opportunity employer. Our vision is for Venterra to be a place where people of all ethnicities feel welcomed to work.

Scientific Director - Promotional Nucleus Global is an exciting leader in the field of medical communications. Drawn together from several backgrounds including the pharmaceutical industry, research, marketing, medical and regulatory writing, sales, publishing, digital media and design, we have the experience and all-round ability to conceive and deliver the best quality medical communications programs. About the role The Scientific Director will be the key scientific lead on a variety of promotional accounts (obesity/cardio metabolic), providing editorial, scientific, and strategic expertise to our client teams. Experience Working in partnership with Client Services, you will help to establish a cohesive and dynamic relationship between the accounts and editorial teams and the client, leading discussions in client meetings/teleconferences (as required) to ensure client satisfaction is maintained at all levels. Here's what you'll be doing: * Responsible for ensuring that assigned medical communications are accurate, clinically relevant and reflect the most recent advances in the medical field. * Consults with key opinion leaders in the appropriate therapeutic area and provides expert resources and information. * Maintains knowledge of developments and trends in the pharmaceutical industry regarding appropriate drugs * Will partner with pharmaceutical industry clients on goals and objectives of communications programs, ensuring delivery of the highest quality product. * Remains current with medical developments and conducts literature searches to ensure delivery of accurate medical information for assigned projects. * Synthesizes clinical trial data and translates relevance for the appropriate physician and consumer audiences according to client requirements for assigned projects. * Attends and helps design clinical trial investigator meetings and advisory boards. * Help write medical manuscripts, white papers, monographs, slide kits, abstracts, and posters under the supervision of senior scientific staff. * Edits medical documents, verify scientific accuracy and provide quality control for writers and freelancers. About you: * Advanced degree in life sciences, pharmacology or medicine  * Excellent written and verbal communication and interpersonal skills * Ability to thrive in a fast-paced environment, work to and within deadlines and to juggle multiple projects * Strong financial, administrative and organization skills, including ability to multi-task * Strong client communication skills – ability to speak and work with client and faculty members * Keen attention to detail, ability to prioritize responsibilities and work in a team-oriented environment as well as independently * Advanced computer skills, knowledge of Internet searches and Microsoft Windows software including Word, Excel (can maintain complex spreadsheets) and PowerPoint. * Travel as needed, including weekends Benefits: * Health coverage * Retirement plan * PTO Nucleus Global can offer an attractive rewards package, excellent training and development opportunities, a supportive and friendly environment and the opportunity to achieve your potential. Our Pledge At Nucleus Global, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

At HR Wallingford, we design smart, resilient solutions across the natural and built environments to help everyone live and work more sustainably with water. By harnessing research, data insights and the power of our collective expertise, we help the world to better understand the changing influence and impact of water. We have an exciting opportunity for a Technical Director to join our Water and Climate Division, focusing on the flood risk sector and taking a leading role in delivering smart and innovative research and consultancy solutions for our clients. A range of typical areas of expertise and experience required for this position would include: * Strong expertise in flood management methods and their application in the UK and internationally, including planning and measures, and the use of hydrological and hydraulic modelling in flood management; * Delivering complex flood-related projects in the UK and internationally, such as large-scale flood hazard modelling and mapping, and flood risk studies; * Excellent understanding and exposure to solving problems relating to urban flood risk and water quality risk management; * Ability to win work in this technical area, including writing successful proposals; * Technical innovation in flood management methods, and in measures such as Property Flood Resilience, and Natural Flood Management; * Training course delivery to external clients, and mentoring of internal, junior staff. About the role We are looking for an enthusiastic and highly motivated individual with specialist flood risk expertise who can lead the further development of new ideas and solutions, whilst providing confident project delivery and technical support for our clients. The role will span both research and consultancy projects – requiring both a strong technical background and excellent proposal, project management and project direction skills.  About you You will have at least 15 years of proven track record managing complex, multi-disciplinary delivery of water projects relating to flood risk.  You will have excellent understanding and exposure to flood management methods and their application in the UK and internationally.  You will have an extensive project management and delivery track record (ideally of projects involving hydrological and hydraulic modelling). You will be able to demonstrate commercial acumen through successful work winning, commercial stewardship, and client relationship development. You will have taken a leading role on projects in the UK and overseas, having the ability to drive change through innovative thinking and solutions, and the capacity to inspire others through training and mentoring. Good people skills are also important to us. A typical day for you could involve preparing a technical proposal, directing a flood risk management project team, discussing ideas for flood-related research and innovation projects, writing a paper for a peer-reviewed journal or leading meetings with clients and funding agencies. You will hold Chartered status with a relevant professional institution (e.g. MICE) and commitment to professional progression. Why choose us? * Exceptional benefits: Enjoy a defined contribution pension scheme with a minimum 10% employer contribution (matched up to an additional 5%), 25 days of holiday plus bank holidays, life insurance, and health insurance providing dental/optical cash back. * Inclusive culture: Our commitment to equality, diversity, and inclusion is embedded in our core values. * Inspiring the next generation: We are passionate about inspiring the next generation of engineers and scientists through outreach with our STEM Ambassadors. * Reach your full potential: We invest in our people, offering a chance to make a real impact from day one. * Work-life balance: We understand the importance of a healthy work-life balance and offer both hybrid working and flexi time. We are also open to exploring other flexible working arrangements, including part-time. HR Wallingford is a non-profit-distributing organisation allowing us to reinvest into strategic research and innovation. This ensures that our staff have the opportunity to work on exciting research and development projects to create the next-generation tools and technology and to apply them to solve water related problems around the world in novel ways. Collaboration and teamworking is at our core, both internally and with industry and academic partners. Consequently, we actively encourage ongoing training and development opportunities and pride ourselves on our open, inclusive and supportive work environment. Further information * Download a full job description and person specification. * Check out our exceptional benefits at hrwallingford.com/careers. * Salary: £75,000 to £110,000 (dependent on experience) * The closing date for applications is 26th July 2026 How to apply If you are excited about this role but unsure whether you’re the right fit, we encourage you to apply. We’re also happy to answer any questions by emailing careers@hrwallingford.com Interested? Please apply providing your CV with covering letter.  Additional information Our privacy notice for job applicants, available from our website, explains how we collect and process the personal data you may provide us when you apply for a job with us through our websites, or by any other means. This notice also explains how we’ll store and handle that data and keep it. HR Wallingford are an equal opportunity employer and value diversity in our workplace. We do not discriminate, and work to create an inclusive culture across our business.

🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 This is a rare opportunity to join a fast-growing, mission-led business that's transforming how people access financial advice. We partner with HR and Reward teams to bring financial wellbeing into the workplace, helping employees feel more confident, secure and in control of their financial futures. You'll be at the heart of our growth journey, working with progressive, people-focused businesses who want to do better by their employees. You'll sell a product that genuinely improves lives, and you'll be surrounded by a team that moves fast, thinks sharply, and cares deeply about the mission. ABOUT OCTOPUS MONEY At Octopus Money, we're on a mission to make money advice accessible to all, because the right advice can turn your life dreams into reality. The facts are alarming: half of Brits reach retirement age without enough money to live the life they want, financial stress is a leading cause of poor mental health and only 8% of us have access to 1-to-1 advice. There's plenty of information out there, but most of us just wish that someone we trust would tell us what to do with our money. With Octopus Money, you get a personalised plan and a friendly expert to help you make it happen. We combine advisers, coaches and technology to understand your situation and recommend the right steps for your savings, investments, pensions and more. To transform millions of lives, we need a movement. So whether you're a workplace supporting your employees' financial health or a firm that wants to offer affordable advice to your customers, we hope you'll join us. We believe everyone deserves personal, 1-to-1 advice with their money. THE ROLE AND OPPORTUNITY You'll be responsible for driving new business across the UK, managing the end-to-end sales process, and building trusted relationships with HR and Reward leaders. This isn't just another sales role, it's a chance to be part of something that genuinely matters and to play a key role in building a category-defining business. We believe you should have access to every size of opportunity, big or small. Bring the value, and you get a slice of it, every single time. You'll thrive here if you back your gut, adapt fast, and are used to working without a playbook. As an early-stage business, you'll wear many hats - outreach, multi-threading, hosting events, shaping the sales narrative, negotiating contracts, and working with tech and ops to solve for the customer. DAY TO DAY YOU WILL * Own the full sales cycle from initial outreach to close * Research, plan, and collaborate with the SDR and marketing team to create outreach campaigns for target accounts across financial services, professional services, legal, recruitment, media, and tech * Lead discovery conversations that challenge and educate HR and Reward teams * Tailor our value proposition to specific client needs and sectors * Build a tailored business case connecting our solution to the business objectives * Build and nurture a high-quality pipeline of opportunities * Consistently hit and exceed revenue targets * Lead and coordinate internal resources, including SDR, operations, and launch/success teams, to ensure seamless deal delivery * Monitor market trends, competitor activity, and industry developments to identify new business opportunities * Participate in client-facing activities such as dinners, breakfasts, and industry events to strengthen relationships and drive engagement * Feed insights back to the product team based on client needs and market demand ABOUT YOU A GENUINE DESIRE TO HELP PEOPLE You're driven by your targets and the company's OKRs, but you care just as much about doing right by the customer. Sharp and quick on your feet You read a room fast, trust your gut, and find creative ways to stand out and figure things out without a script. Earns trust You know when to challenge your prospect's thinking and push back when it matters. You know when a "no" from you builds more trust than a "yes." Own your destiny You take full responsibility for your number, and you'll roll up your sleeves to hit it. Move with urgency and focus You take initiative, prioritise ruthlessly, and pivot fast when the plan changes. Build relationships that stick You earn trust with senior stakeholders through credibility, insight, and always having their best interest at heart. Tell stories that captivate You bring a proposition to life and hold the attention of busy decision-makers. NECESSARY REQUIREMENTS * Proven track record in a closing sales role, ideally in a startup or scrappy, fast-moving environment * Comfortable diagnosing a problem before pitching a solution, rather than running a fixed script * Comfortable working in ambiguity, building process as you go rather than following an established playbook * Confident thinking on your feet and adapting your approach mid-conversation or mid-deal * A relentless, high-urgency approach to your work, with the judgement to know what matters most * Sharp instincts with people, you read situations quickly and adjust your approach accordingly Some of these traits can't be taught. If you've got them, we'll teach you the rest. NICE TO HAVE (BUT NOT NECESSARY) * Experience selling into multi-stakeholder sales cycles * Experience selling to HR buyers in the workplace * A track record of being a top performer (president's club, #1 rep, similar) rather than just tenure in a role * Experience selling a category-creating or newer product, where you're educating the market rather than responding to existing demand We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group  We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background.  We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  ABOUT HONOR Our mission is simple: change the way we care for our parents so they can age safely at home. How we accomplish that mission is anything but simple. Delivering reliable home care requires coordinating people, schedules, geography, skills, preferences, and changing needs across a complex operating environment. Honor combines technology, operations, and the local expertise of our partner agencies to improve how care is delivered at scale. Our platform supports the caregivers who provide care, the teams who coordinate it, and the families who depend on it. We are looking for a Senior Manager, Data Science to lead a team applying advanced data science and AI to some of Honor’s most important operational challenges. ABOUT THE ROLE You will lead the development of models and decision systems that improve how Honor matches caregivers and clients, constructs sustainable schedules, allocates capacity, prioritizes operational work, and responds to changing conditions. This is not an analytics support role. Your team will work directly with Product, Engineering, and Care Operations to turn difficult operating problems into production systems that improve measurable outcomes. You will contribute to Honor’s broader Data Science and Applied AI direction, help shape the team’s roadmap, and remain hands-on as a player-coach. WHAT YOU’LL DO * Help shape the Data Science and Applied AI roadmap, identifying where predictive modeling, optimization, experimentation, forecasting, causal inference, and modern AI can create the greatest impact. * Lead the development of production models and decision-support systems that improve matching, scheduling, operational prioritization, and service reliability. * Apply modern AI, including agentic workflows, to improve how teams analyze information, make decisions, and execute operational work. * Partner with Product, Engineering, and Operations from problem definition through deployment, adoption, and iteration. * Establish strong standards for evaluating, monitoring, and responsibly deploying machine learning and AI-enabled systems. * Lead, coach, and grow the team while remaining hands-on in high-priority projects as a player-coach. EXAMPLES OF PROBLEMS YOU MAY SOLVE * Improving caregiver-client matching while balancing fit, continuity, availability, and travel. * Building more reliable and sustainable schedules for caregivers and clients. * Using data science and AI to identify operational risks earlier and help teams focus where they can have the greatest impact. ABOUT YOU * 7+ years of experience in data science, machine learning, operations research, applied AI, or a related field, including 3+ years leading teams. * Have built or led the development of models or decision systems that operated in production and influenced meaningful business or customer outcomes. * Can determine whether a problem calls for prediction, optimization, experimentation, simulation, workflow redesign, an AI agent, or no model at all. * Understand that successful applied AI requires more than choosing a model. It requires clear objectives, reliable data and tools, rigorous evaluation, thoughtful system design, and appropriate human oversight. * Experience partnering with Product, Engineering, Operations, and senior business stakeholders on ambiguous, cross-functional problems. * Comfortable working with imperfect operational data while maintaining a high standard for measurement and technical rigor. * Can communicate clearly with technical, operational, and executive audiences. * Have a bias toward action and an iterative approach to problem-solving. You are willing to inspect the data, understand the workflow, prototype solutions, and revise your view. * Are an effective people leader who can set clear expectations, develop talent, prioritize work, and build a strong technical culture. HELPFUL EXPERIENCE Experience with marketplace, logistics, workforce, scheduling, healthcare, or other complex operating systems is especially valuable, as is experience with optimization, forecasting, recommender systems, causal inference, agentic systems, or AI evaluation. A bachelor’s, master’s, or doctoral degree in a quantitative or technical field is welcome, but we care most about demonstrated ability, judgment, leadership, and impact. WHY THIS ROLE IS DIFFERENT Many companies have interesting datasets. Honor has a dynamic operating environment in which technical decisions directly affect caregivers, care teams, families, and older adults. The opportunity is to build systems that do more than predict outcomes. They will help Honor decide what to do next, execute more effectively, and continuously learn from the results. Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.   Hiring Salary Range $228,600—$254,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: Purpose of the role  The Senior Analyst, Purchase to Pay (PTP), is part of a team responsible for performing day to day tasks within the Purchase to Pay (PTP) function covering Accounts Payable, Travel & Expense and Payment, as well as Month End Closing process and some other specific accounting activities related to the stream. The Senior Analyst will be required to handle activities for any of the subfunctions within the PTP function as assigned by the PTP manager. Key responsibilities include accurate and timely recording and payment of vendor invoices, statutory payments, employees claim and intercompany transactions in accordance to the defined SLAs/KPIs while adhering to Company policies and procedures as well as relevant legal and statutory requirements. The Senior Analyst will work with management to drive the implementation of global process initiatives to streamline and/or automate the PTP process which includes system enhancement and process improvement.  What you'll be doing: Job Description  Accounts Payable (AP) & Invoice Processing: Receive and scan vendor invoice/vendor billing files and supporting documents  Check all invoices for proper documentation, attach the invoice to the AP System and submit for payment accordingly. Ensure invoices are processed in line with WPP Policies, SOX requirements, Standard Operating Procedure (SOP). Process invoices, credit memos and debit memos in a timely and accurate manner according to SLA / KPI set by management and agreed with WPP Operating Companies (OpCo) Ensures that all invoices assigned are properly accounted for at the end of each business day. Respond to vendor inquiries. Follow up with vendor and respective OpCo to resolve all discrepancies in a timely manner Verifies vendor accounts by reconciling monthly statements and related transactions. Perform reconciliations of vendor statements, research and address discrepancies as appropriate. Review reconciliation and supporting documentation for purchases made by Company Settled Credit Card and revert to OpCo on queries Properly book and upload all intercompany transactions Work with PTP Leaders on Account Analysis to clear Aged AP and Net Debit Balance (NDB) Payments Processing: Generate proposed payment selection file or be the reviewer of proposed payment selection file in accordance with agreed timetable.  Submit the payment selection file to the OpCo in line with the agreed timetable or be generater of payment confirmation file in accordance with agreed timetable, base on proposed payment selection approved. Review, request amendments where applicable, and submit to approvers to authorise payment aligned to the agreed timetablet or be the reviewer the amendments and regenerate payment confirmation. Transact payment to bank in accordance with the country/OpCo banking functionality Responsible for the following tasks related to payments: Act as main contact with bank regarding payments queries. Process Time and Expense (T&E) related payment. Process and post cheque and wire remittance deposits to the appropriate bank account and invoices, ensuring reconciliation of the batch. Ensures payment is made to vendors in accordance to Company Policy and SOX Guidelines Work with Master Data Team to set up new vendors in the system or updating existing vendor details. Ensure correct e-mail contact details of payment beneficiary are recorded in master data Generate remittance advice Work with Record to Report (RTR) on all payment transactions on bank reconciliations, resolve reconciling items and escalate to the OpCo any unreconciled/aged items for resolution/confirmation of treatment Travel and Expense (T&E) Processing: Perform review checks of claim submitted: valid receipts, valid tax, valid approval in line with the OpCo policy (where there is no systemic workflow) and that the claim information matches the supporting receipts Where required, amend the tax codes in accordance with the local tax legislation based on approval from Manager Process claim for payment or reject the claim (providing reasons for rejection) Submit payment file aligned to the timetable agreed with the OpCo Other Responsibilities: Generate aging reports, identify critical issues and drive resolution independently Accountable and responsible for the quality, accuracy and timely delivery of scope assigned in accordance to the SLAs/KPIs defined with management and agreed with OpCo Handle high complexity issues with minimal guidance from Team Lead / Manager. Perform account reconciliations and journal entries at month end close. Issue reports on a monthly basis and assist Manager to drive achievement of KPI and SOX requirements on periodic report and review. Drive month end close activities and help Manager to coach junior team members. Process back up reports for data storage/archiving. Proactively identify, propose and implement continuous improvement opportunities in existing processes within the team.  Lead Continuous Projects, workshops and trainings for the PTP team and across the SSC as PTP subject matter expert Comply to internal and external regulations and procedures, that should be in line with the company policies, standard operating procedures, and/or Target Operating Model (TOM) Guide new and existing team members through proper knowledge transfer; sharing of resource, knowledge and experience and best practice thereby ensuring quality is maintained through any staff transition.   What you'll need: Qualifications Degree in Finance & Accounting or related field with relevant mix of qualification and experience 3-5 years of relevant experience in shared service environment. Basic knowledge of fundamental accounting concepts, practices, and procedures Having shared service centre experience is preferred Knowledge of SOX Compliance norms relating to the process Experience in using ERP system is an added advantage Skills and Competencies Fluent written and spoken English Strong interpersonal skills Teamwork - Able to communicate and work within a team environment Proactive – Time management and Organization skills Project Management and Analytical skills Attention to Details - Ability to maintain high level of accuracy in preparing and entering information to the AP System and Banking Portals Time management and Organization skills  Ability to handle high volume task and able to adapt complex work environment Able to communicate and work within a team environment Excel skills mandatory Familiar with Office 365 Willing to travel overseas if required   Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️‍♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5.  🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. 👋 HELLO FROM RAJ   🎯 MISSION STATEMENT We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS bookable. To reach national scale, Raj needs to spend his time on strategy and execution, not admin and logistics. Your job is to run his operation flawlessly so nothing slips and he's always prepared. We invest heavily in development, care deeply about our people, and will support you when needed. BUT you must be comfortable with pressure and prepared to work 60+ hours a week.   🎯 GOAL EXPECTATIONS The goal: Make Raj more effective, and act as a force multiplier for the company. Help us hit 50,000 Weekly Appointments Booked by September 2026. Your role directly contributes to this by: 1. Ensuring Raj's time reflects our priorities 2. Make Raj a decision-making engine Success looks like: * Raj's calendar actually matches company priorities (not just what's urgent) * As a result, Raj feels that the vast majority of his time is spent on the right things * Nothing gets lost - actions tracked, commitments delivered * Meetings happen smoothly - right people, right prep, actions, owners and deadlines * Raj never chases you for updates * Zero typos, broken links, or half-done work   📅 YOUR 30 / 60 / 90 DAY PLAN   BY DAY 30: GET THE ENGINE RUNNING Output: Raj's operation is visibly smoother. You will have: * Mastered calendar and inbox - you know what matters to Raj, what is noise, and what is not. * Shadowed Raj in all meetings - you understand his meetings, priorities, and working style * Established your quality standards and techniques to meet them - nothing leaves your desk with errors * Run logistics for 5+ major meetings - materials ready, people briefed, no surprises * Built your action tracking system - Raj's commitments are visible and moving forward, no actions have been missed   BY DAY 60: MAKE HARD THINGS EASY Output: Raj trusts you completely with his operation. You will have: * Calendar on autopilot - you make judgment calls and Raj agrees with them, you schedule to priorities not requests * Inbox at zero daily - you respond on his behalf when appropriate, flag urgent, eliminate noise * Raj’s meeting prep is reliably excellent, also has a venue (rooms if internal), starts on time, has buffer zones where needed * Tracked 50+ actions to completion, with nil missed * You’re acting as a reliable, independent thought partner who can challenge Raj when needed but also play with his ideas to optimise his creativity and output * Observe and take note of what gives Raj energy e.g. meditation, exercise and ensure he has space to do this each day   BY DAY 90: SET THE STANDARD Output: You're indispensable to how Raj operates. You will have: * Raj delegates tasks once and forgets them - he trusts they're done * Zero dropped balls - your tracking system means nothing slips * Meeting quality is consistent - prep happens without Raj thinking about it * You've optimised Raj's calendar multiple times based on what actually gets results * You've built templates and systems that make recurring work effortless * You and Raj complement each other’s mindsets and abilities, you catch details he misses, you know when to bring Raj back into focus and how to prioritise his ideas * You understand how to create a world where Raj can work at his optimum, sometimes last minute and amongst chaos, but create time and space for him to channel that energy into order so the rest of the team can thrive in structure, good communication and clarity * You're always two steps ahead - no firefighting, just smooth execution   🔍 SCOPE OF THE ROLE   YOU FULLY OWN: * Calendar management - protect time, align to priorities, optimize for effectiveness * Inbox triage - respond when appropriate, flag urgent, eliminate noise * Meeting logistics - scheduling, materials prep, attendee briefing, room setup * Task management - action tracking, chase completion, flag blockers * Quality control - proofread everything both yours and Raj’s, check every link, catch every error * Admin execution - expenses, travel, documentation, whatever needs doing including personal tasks e.g. dentist appointments * Protect Raj's daily fuel - (exercise, 1hr meditation, family) and be his family's contact to ensure he shows up for what matters   YOU DO NOT OWN: * Strategic decisions or recommendations * Special projects spanning multiple functions * Managing other people's teams * Pete's operation (he has his own FA/EA) * Functional execution (engineering, sales, support)   OPPORTUNITIES FOR PROGRESSION: * This is one of the fastest growing health tech startups in the UK. We may be a small team of 40 (currently) but we are mighty, serving 26% of the country with our first product and with lofty ambitions ahead. As Raj and the company grows, so will this role too, and in the future there is the opportunity to be the right hand person to the CEO of a company serving up critical infrastructure to the NHS and its patients.   👍 ABOUT YOU * 2-4 years as a top-tier EA * Mission-driven - you Care deeply about the NHS * High-energy and excited to get the job done * Obsessive about quality - errors don't happen on your watch * Exceptional prioritisation - you know what's urgent vs important * Proactive communicator - you update before being asked * Calm under pressure - you thrive when it's chaotic, and can juggle many tasks in parallel * Judgment you can trust - you make the right call when Raj isn't available   👌 NICE TO HAVE * Experience supporting C-suite in high-growth startups * Built systems that made teams more effective 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.

At HR Wallingford, we design smart, resilient solutions across the natural and built environments to help everyone live and work more sustainably with water. By harnessing research, data insights and the power of our collective expertise, we help the world to better understand the changing influence and impact of water. We are looking for a Senior Dredging Consultant to join our Dredging Survey & Environment Team with a background in (or good knowledge of) dredging, reclamation, earthworks and other water/marine works. While we are primarily seeking an experienced Senior Consultant, we are a growing team and are also keen to hear from ambitious early-careers professionals or engineers with relevant dredging experience who are eager to develop into this specialist field. You will play a key role in designing resilient maritime infrastructure and ensuring sustainable sediment management in the face of increasing climate-induced hazards. You will be responsible for ensuring the delivery of high-quality consultancy advice, overseeing dredging contractors, and providing technical support to clients. In addition, you will contribute to R&D activities, help develop innovative digital tools, and represent HR Wallingford at conferences and trade events. About you You will work both independently and as part of a team, undertaking occasional fieldwork and attending on-site client meetings as required. You are a highly organised professional with a sharp eye for detail, particularly regarding technical reporting and documentation. You should be comfortable translating complex site data into clear, effective written reports for a variety of stakeholders. As part of our commitment to technical excellence, the selection process will include a review of technical competency and written communication (including the reviewing and drafting of technical content). Candidates should be prepared to demonstrate practical knowledge of dredging plant and a high standard of professional reporting. Key qualifications and skills For the role you will need to demonstrate: * Education & Experience: A degree in a relevant field (e.g. Civil Engineering). Typically, we look for 5+ years of commercial dredging industry experience for the Senior grade, but we encourage applications from candidates at an earlier career stage who possess a strong technical foundation in heavy civils or maritime works. * Technical Knowledge: Understanding of a range of dredging plant and equipment, alongside knowledge of dredging project structure, programme and health and safety. * Software Proficiency: A high level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) is an absolute minimum requirement. * Communication: Exceptional written communication skills, with extensive experience in writing, reviewing, and delivering technical reports. Must also be able to communicate well verbally in meetings and via preparation and delivery of impactful presentations. * Project Management: Strong organisational skills with a track record of delivering tasks or projects on time and on budget. * Desirable Skills: Previous experience with GIS, CAD, or Microsoft Project would be a significant advantage, as would experience with vessel-based and overseas fieldwork. * Professional Growth: Professional membership of a relevant body (e.g., ICE, IMarEST), ideally Chartered or working towards Chartered status. Why choose us? * Exceptional benefits: Enjoy a defined contribution pension scheme with a minimum 10% employer contribution (matched up to an additional 5%), 25 days of holiday plus bank holidays, life insurance, and health insurance providing dental/optical cash back. * Work-life balance: We understand the importance of a healthy work-life balance and offer both hybrid working and flexi-time. We are also open to exploring other flexible working arrangements, including part-time. * Mentorship & Development: We invest in our people. You will work alongside world-leading experts, providing an unparalleled environment for technical development. We actively support staff working towards Chartered status. * Campus Life: Based at our Howbery Park campus, you will have access to an on-site restaurant, gym, nursery, and sports/social clubs (including our own boat and canoes for use on the adjacent River Thames). * Make an Impact: HR Wallingford is a non-profit-distributing organisation. We reinvest our profits into strategic research and innovation, ensuring our staff work on exciting, next-generation tools and technology. Further information * Download a full job description and person specification. * Check out our exceptional benefits at hrwallingford.com/careers. * Salary: dependant on experience, £45,000 to £55,000 is the expected range for the Senior role. * The closing date for applications is 7th August 2026 How to apply If you are excited about this role but unsure whether you’re the right fit, we encourage you to apply. We’re also happy to answer any questions by emailing careers@hrwallingford.com Interested? Please apply providing your CV with covering letter.  Additional information Our privacy notice for job applicants, available from our website, explains how we collect and process the personal data you may provide us when you apply for a job with us through our websites, or by any other means. This notice also explains how we’ll store and handle that data and keep it. HR Wallingford are an equal opportunity employer and value diversity in our workplace. We do not discriminate, and work to create an inclusive culture across our business.

WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️‍♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5.  🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. ✨ THE ROLE This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage of the customer journey and helping turn early traction into long-term success. If you thrive in fast-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. Salary: Starting at £45,000 + equity Office Location: - Stratford (E.London) - 4 days onsite & 1 WFH 🙋‍♀️ WHAT YOU’LL BE RESPONSIBLE FOR Customer Onboarding & Adoption * Own onboarding for new customers from initial activation through to successful adoption * Lead consultative onboarding calls via video and phone, focused on customer outcomes rather than simple product walkthroughs * Drive early engagement and ensure customers are actively using the platform * Demonstrate measurable ROI within the first 90 days through improved workflows, adoption, and customer outcomes * Act as the primary point of contact during the early customer lifecycle * Tailor onboarding approaches based on customer needs while balancing efficiency and personalisation Product Launch & Growth * Drive the successful rollout and scaling of new flagship products * Drive upsell opportunities across existing customers and contribute to wider growth targets * Identify and manage early adopter customers to ensure strong activation and retention * Troubleshoot customer issues in real-time to create a smooth and successful launch experience Product Operations & Process Building * Build and refine onboarding, support, and operational processes from scratch * Use AI tools and automation to improve onboarding, tracking, and internal workflows * Create scalable playbooks and documentation for future product rollouts * Track customer usage, feature adoption, and rollout performance Customer Insights & Cross-Functional Collaboration * Gather structured and unstructured customer feedback * Translate customer insights into actionable product and operational improvements * Work closely with Product, Engineering, Sales, and Account Management teams to improve customer experience and drive adoption * Identify recurring issues, feature gaps, and opportunities for optimisation 🎯 WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 3 MONTHS * Upsell target delivered on time, with strong activation among early adopters * A clear, repeatable onboarding playbook that did not exist before you joined * Product and engineering trust you as the voice of the customer * Retention and usage metrics are being tracked and showing early positive signals By Month 1: Get up to speed, start onboarding * Understand the product, the customer base, and where the biggest opportunities are * Map existing customers by upsell readiness and product fit * Shadow customer calls and get hands-on with all internal tools * Kick off first upsell conversations and launch initial onboardings * Identify and implement 3 quick wins to improve the onboarding experience By Month 2: Full upsell sprint - scale outreach and drive activation * Refine the upsell pitch based on what is working; cut what is not * Scale outreach using AI tooling to automate follow-ups and personalise at volume * Run structured feedback sessions and write first batch of product improvement tickets By Month 3: Target hit - now build for what's next * Hit the target and make sure customers are using the product to its full potential * Audit the full customer journey and formalise onboarding and support processes * Set up dashboards and tracking for adoption, usage, and churn signals * Design a post-onboarding check-in cadence to maintain engagement * Deliver a retrospective: what worked, what did not, and what comes next 👋 ABOUT YOU * 1+ years experience in a customer-facing, operational, commercial, or startup environment * Excellent communication skills with confidence running calls and building rapport quickly * Commercially minded with the ability to connect product usage to customer value and outcomes * Highly organised and comfortable managing multiple customers and priorities simultaneously * Energised by fast-paced environments and excited by solving problems * Proactive, adaptable, and willing to operate as a generalist where needed * Interested in AI, operational efficiency, and helping build scalable systems * Ambitious and motivated to grow quickly within Customer Success, Operations, or Growth * Passionate about improving healthcare through technology 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.

WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️‍♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5.  🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook.   ✨ THE ROLE This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage of the customer journey and helping turn early traction into long-term success. If you thrive in fast-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. Salary: Starting at £45,000 + equity Office Location: - Stratford (E.London) - 4 days onsite & 1 WFH   🙋‍♀️ WHAT YOU’LL BE RESPONSIBLE FOR Customer Onboarding & Adoption * Own onboarding for new customers from initial activation through to successful adoption * Lead consultative onboarding calls via video and phone, focused on customer outcomes rather than simple product walkthroughs * Drive early engagement and ensure customers are actively using the platform * Demonstrate measurable ROI within the first 90 days through improved workflows, adoption, and customer outcomes * Act as the primary point of contact during the early customer lifecycle * Tailor onboarding approaches based on customer needs while balancing efficiency and personalisation   Product Launch & Growth * Drive the successful rollout and scaling of new flagship products * Drive upsell opportunities across existing customers and contribute to wider growth targets * Identify and manage early adopter customers to ensure strong activation and retention * Troubleshoot customer issues in real-time to create a smooth and successful launch experience   Product Operations & Process Building * Build and refine onboarding, support, and operational processes from scratch * Use AI tools and automation to improve onboarding, tracking, and internal workflows * Create scalable playbooks and documentation for future product rollouts * Track customer usage, feature adoption, and rollout performance   Customer Insights & Cross-Functional Collaboration * Gather structured and unstructured customer feedback * Translate customer insights into actionable product and operational improvements * Work closely with Product, Engineering, Sales, and Account Management teams to improve customer experience and drive adoption * Identify recurring issues, feature gaps, and opportunities for optimisation   🎯 WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 3 MONTHS * Upsell target delivered on time, with strong activation among early adopters * A clear, repeatable onboarding playbook that did not exist before you joined * Product and engineering trust you as the voice of the customer * Retention and usage metrics are being tracked and showing early positive signals   By Month 1: Get up to speed, start onboarding * Understand the product, the customer base, and where the biggest opportunities are * Map existing customers by upsell readiness and product fit * Shadow customer calls and get hands-on with all internal tools * Kick off first upsell conversations and launch initial onboardings * Identify and implement 3 quick wins to improve the onboarding experience   By Month 2: Full upsell sprint - scale outreach and drive activation * Refine the upsell pitch based on what is working; cut what is not * Scale outreach using AI tooling to automate follow-ups and personalise at volume * Run structured feedback sessions and write first batch of product improvement tickets   By Month 3: Target hit - now build for what's next * Hit the target and make sure customers are using the product to its full potential * Audit the full customer journey and formalise onboarding and support processes * Set up dashboards and tracking for adoption, usage, and churn signals * Design a post-onboarding check-in cadence to maintain engagement * Deliver a retrospective: what worked, what did not, and what comes next   👋 ABOUT YOU * 1+ years experience in a customer-facing, operational, commercial, or startup environment * Excellent communication skills with confidence running calls and building rapport quickly * Commercially minded with the ability to connect product usage to customer value and outcomes * Highly organised and comfortable managing multiple customers and priorities simultaneously * Energised by fast-paced environments and excited by solving problems * Proactive, adaptable, and willing to operate as a generalist where needed * Interested in AI, operational efficiency, and helping build scalable systems * Ambitious and motivated to grow quickly within Customer Success, Operations, or Growth * Passionate about improving healthcare through technology 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.

Business Analyst About Inizio Ignite: Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Inizio Ignite, STEM Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our STEM team uses benchmarking through AI-enabled and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales & MSL performance benchmarking. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.  Job purpose:  We are looking for a highly analytical and data-driven professional to join us in the business analysis team. This role will help you to develop a solid understanding of the pharmaceutical industry, strong quantitative and qualitative analytical skills, and to gain a unique insight into best practices across the industry. As a member of the analysis team, you will have great visibility and exposure to senior directors in the company and the opportunity to take on a high level of responsibility for project delivery early-on in your career. You will be supported by an experienced analyst team through your development and training and be expected to collaborate and offer new insight within a close-knit team environment. Key Responsibilities: * Managing multiple LIVE projects and their timelines to meet both internal and client deadlines. * Collaborating with Project leaders/Lead Analysts to interpret data and formulate action plans and recommendations for clients. * Analyzing data from multi-sources using quantitative and qualitative methods to derive * Pressure testing data and identifying areas for investigation and training. * Perform detailed quality checks of deliverables (survey links, dashboards, Excel/Power Point outputs) before sending them to stakeholders * Develop interactive dashboards and reports using Power BI to support client decision-making * Use Python (where applicable) for data manipulation, automation, and basic analysis (e.g., Pandas, data cleaning) * Building and maintaining MS Excel databases from source data. * Produce high quality presentations and other deliverables for clients using PowerPoint. * Supporting members in the analysis team to meet client deadlines and drive development and efficiencies within the team both locally and on international projects.  * Identify opportunities to improve processes, automate workflows, and enhance efficiency Essential Requirements: * The ideal candidate must have a Science/Analytics based degree in subjects with numerical emphasis (such as Chemistry, Physics, Mathematics, Biotechnology, Engineering, etc.) * 2–3 years of experience in business analysis, data analysis, or a similar role (pharma/healthcare preferred but not mandatory) * Strong communication and multi-tasking skills to handle multiple projects with different stakeholders. * Advanced Level experience in using Excel (pivots, macros, formulas, etc.) and PowerPoint (slide designing, aesthetics, etc.). * Ability to build Power BI dashboards, create data models, and use DAX for calculations * Ability to write SQL queries for data extraction, joins, filtering, and basic transformations * Python with experience in data manipulation (e.g., Pandas), data cleaning, and scripting/automation * Proactiveness in flagging issues, identifying improvement areas and taking initiative to discuss and align with leadership * Ability to understand the business ask and vision. * Proactive individuals with drive and ambition, a strong work ethic to grow in a dynamic environment with good opportunities to help develop and further the business.   Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

About us:   We invite you to come grow with us.   Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.   Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.   About the team:   Our custom research team partners with global pharmaceutical and biotech clients to enable them to solve marketing, brand, advertising and communications problems through a mixture of innovative qualitative and quantitative market research techniques.   The team is not split into silos by client or therapy area, so you will be empowered to develop broad expertise across the healthcare landscape and will have the opportunity to work with a wide range of expert senior researchers and gain exposure to the full suite of research tools and techniques covered by the team.   Our studies are typically multi-market, encompassing Europe, North America and Emerging Markets. We believe that exposure to a wide range of healthcare systems – and different cultural approaches to healthcare – helps our researchers to offer the most impactful, commercially-relevant insights to our clients.   Your primary role: * Lead research projects and project teams with a high degree of autonomy, ensuring delivery of high-quality outputs * Act as a key day-to-day client contact, building strong relationships and presenting findings and recommendations * Shape client recommendations and contribute meaningfully to strategic discussions * Support and contribute to business development initiatives, including independently writing proposals and contributing to pitches * Drive organic growth within existing clients and contribute to revenue generation * Provide guidance, mentorship, and day-to-day support to junior team members; contribute to performance feedback and development * Support senior leadership (Directors/VPs) on broader account strategy and commercial decisions * Lead qualitative elements such as moderation (e.g., pilot interviews and beyond), where applicable * Contribute to internal initiatives, including training, process improvement, and knowledge sharing   About You:   Your skills and experience: * 5–7+ years of experience in qualitative and quantitative custom primary market research * Experience in the life sciences sector * Strong client engagement and relationship management skills * Experience contributing to business development and proposal writing * Proven ability to independently lead projects and manage multiple workstreams * Strong commercial awareness and understanding of client business challenges * Experience mentoring or supporting junior team members * Excellent communication skills, both verbal and written * Ability to multitask under pressure and meet tight deadlines * Experience with advanced analytics, SPSS, SAS, and/or Q is a plus   Ideal profile: * Proactive, dedicated and enthusiastic, with a ‘can do’ attitude * High level of accuracy and attention to detail * Collaborative team player * Communicates ideas clearly and effectively * Motivated to continue developing strategic and commercial skillset   Life at Research Partnership:   We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:   * A relaxed and friendly working environment * Social events - including a summer day out and end of year party, along with regular social events after office hours * Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa   Employee Benefits:   * Remote and hybrid work options * A comprehensive training and development program * Opportunities for internal advancement * Annual salary and promotion review * Paid time off * 401(k) plan with employee match * Medical/vision/dental/prescription insurance plans, including heath savings and flexible spending accounts * Company paid life insurance * Short term/long term disability * Commuter reimbursement accounts * Employee assistance programs     Our Pledge At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.     Inizio Ignite, Research Partnership   Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.    Further information:   This is a full-time role. You can choose to work out of our NYC, SF or Yardley, PA (Philadelphia) office for as many days out of the week as you’d like or work remotely Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

About Inizio Ignite: Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Company Descriptor Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.    Role Overview The Data Processing Manager role will report into The Data Processing Sr Manager position. The Data Processing Manager will be a key member of the India-based Data Processing Hub, supporting quantitative healthcare market research projects across global markets. This role is responsible for the accurate and timely production of tabulations, both interim and final, and requires close collaboration with research, project management, and scripting teams. This will include: What you'll be doing * Running and validating interim and final tabulations (uncoded and coded) for quantitative research studies using relevant software (e.g., Q, Quantum, SPSS, Excel-based platforms, or proprietary tools). * Ensuring all tabulations meet internal and client-specific formatting, logic, and output requirements. * Checking tabulated data for accuracy, completeness, and consistency before delivery. * Supporting QA processes and documentation to maintaining high data standards across projects. * Lead in preparing raw datasets for processing, including basic cleaning, formatting, and consistency checks. * Working with coded and uncoded datasets, ensuring proper integration into final tabulation outputs. * Liaising with scripting/programming team to ensure accurate data structure for tabulation. * Working closely with the research and project management teams to understand project requirements, timelines, and deliverables. * Providing input and feedback to internal stakeholders to optimise processes and outputs. * Managing assigned tasks of Execcutive within deadlines and flag any delays or data issues proactively to the manager and wider team. * Maintaining clear documentation of tabulation processes and version control. * Supporting in updating project logs and workflow tracking systems. * Continuously improving knowledge of data processing tools, tabulation best practices, and healthcare market research processes. * solving   What you'll need * More than 8+ years of experience in a data processing within a market research agency (ideally healthcare but can be other market research sectors) * Expert proficiency in data tabulation software (preferably Q, but Quantum or similar will be considered as well) * Exposure to or understanding of survey scripting tools and survey data structures is a plus * Experience working with survey data formats (e.g., XML, CSV), as well as knowledge of relational databases and data structure management. * Understanding of quantitative research methodologies, questionnaire structures, and healthcare market research best practices. * Demonstrable experience of working with senior and Jr team members * Problem-solving skills (particularly relating to situations requiring analytical judgement and establishing best practice solutions) * Excellent analytical and numerical skills * Strong communication skills, particularly in the ability to explain technical points to non-technical people in an international environment * High attention to detail with a strong focus on data accuracy and consistency. * Logical thinking and ability to troubleshoot errors or discrepancies in tabulated data. * Ability to interpret tabulation specifications and apply them accurately. Ideal candidate should be * You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach * You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation * You are a collaborative team player who works well with colleagues * You communicate ideas and issues in an effective, straightforward fashion * You are highly motivated and want to seize opportunities to develop new skills and progress your career   Artificial Intelligence Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.         Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

We invite you to come grow with us. Research Partnership (part of Inizio Ignite) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco), India (New Delhi), and Singapore. As individuals with diverse backgrounds, as a team with shared values, as professionals ready to reimagine health and life sciences—you can grow with us at a place that: * Makes a difference to human health * Shares values and celebrates progress * Puts people at the center of everything   About the team:  Our custom research team partners with global pharmaceutical and biotech clients to enable them to solve marketing, brand, advertising and communications problems through a mixture of innovative qualitative and quantitative market research techniques. You will be empowered to develop broad expertise across the healthcare landscape, and will have the opportunity to work with a wide range of expert senior researchers and gain exposure to the full suite of research tools and techniques covered by the team. Our studies are typically multi-market, encompassing Europe, North America and Emerging Markets. We believe that exposure to a wide range of healthcare systems – and different cultural approaches to healthcare – helps our researchers to offer the most impactful, commercially-relevant insights to our clients.   Your primary role: * Lead projects and project teams, be the main point of contact with the client and write and give client presentations * Line management of multiple individuals with the responsibility of conducting appraisals, pay reviews, monitoring of performance, personal development, training of staff, recruitment and developing and implementing internal company procedures * Engage in business development and sales initiatives * Write proposals to win new business, consider timescales and calculate the research cost alongside VPs and operations * Involvement in talent acquisition and assessing potential new staff    About You…  Your skills and experience: * At least 7 years of experience with qualitative custom primary market research projects * Experience in the life sciences sector * Extensive expertise in qualitative market research methodologies, including advanced moderation techniques, delivering actionable insights across diverse markets * Proven ability to mentor and develop both junior and senior team members, fostering deep expertise in qualitative research practices and pharmaceutical industry knowledge * Highly skilled in moderating in-depth interviews and focus groups, both via telephone and in-person, ensuring rich, meaningful data collection and analysis * Strong client engagement and relationship management skills * Proven project supervision skills * Appreciation of marketing/client-side issues, knowledge and understanding of client issues * Self-motivated and able to work independently * Excellent communication skills, both verbal and written * Ability to multitask under pressure and meet tight deadlines   Ideal profile: * You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach * You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization * You are a collaborative team player who works well with colleagues * You communicate ideas and issues in an effective, straightforward fashion * You are highly motivated and want to seize opportunities to develop new skills and progress your career   Life at Research Partnership: We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide: * A relaxed and friendly working environment * Social events - including a summer day out and end of year party, along with regular social events after office hours * Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa    Employee Benefits: * A comprehensive training and development program * Opportunities for internal advancement * Annual salary and promotion review * Paid time off, up to 25 days including your birthday * 401(k) plan with employee match * Medical/vision/dental/prescription insurance plans, including heath savings and flexible spending accounts * Company paid life insurance * Short term/long term disability * Commuter reimbursement accounts * Employee assistance program    Our Pledge At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. Inizio Ignite, Research Partnership  Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.     Further information: This is a full-time role. You can choose to work out of our NYC, SF or Yardley, PA (Philadelphia) office for as many days out of the week as you’d like or work remotely. #LI-ND1 #LI-Hyrbid   The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. Compensation $125,000—$160,000 USD Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Our Talent Community As a world-leading market research partner for health and life science companies, we are always interested in hearing from candidates with a passion for healthcare market research and an interest in driving commercial success and positive patient outcomes. We have teams operating across Custom and Syndicated research solutions, offering a mix of qualitative, quantitative research techniques for pharmaceutical, biotech and medical device manufacturer clients. If you aren't able to see an open vacancy that fits with your profile and the type of role you're looking for, but would like to find out more about Research Partnership and upcoming vacancies, please send us your CV and details through this application form. Please indicate the sort of position you'd like to be considered for as part of the application form, and our Talent Acquisition team will be in touch as soon as a relevant vacancy arises. In the meantime, we'll keep you updated on developments at Research Partnership, as well as our company culture and initiatives. Please note: our next Graduate / Early Careers intake will be in 2025. We welcome interest in Early Careers roles but will be communicating more information about upcoming positions in late 2024. About  Inizio Ignite, Research Partnership Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.    Life at Research Partnership USA: We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide: * A comprehensive training and development programme for all staff, from entry level apprentice to senior management * A relaxed and friendly working environment * Lunch n learns * RFP stretch sessions to learn the basics of how RFPs are written and co-creating proposals in a fun environment * RP University run by Directors to educate you on the Healthcare industry * Social events - including a summer day out and end of year party, along with regular social events after office hours * Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa   Further information:  We are open to individuals seeking remote as well as hybrid-working patterns. You can choose to work out of our NYC, SF or Fort Washington, PA (Philadelphia) office for as many days out of the week as you’d like or work remotely.   Our Pledge At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.   Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

About Inizio Ignite: Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.  Role Overview The Executive Scripting role will report into The Scripting Manager position. The role will involve working on the live projects as scripter, support the Scripting Manager to collaborate with Research and Project Management stakeholders to define the best practice and establish processes for scripting and data processing within the business. What you'll be doing * Review questionnaires for scripting feasibility and flag potential issues. * Strong understanding of survey logic, variables, and questionnaire structures. * Scripting and programming medium complexity online surveys using the Confirmit platform, incorporating logic, custom routing, and question validation to ensure seamless user experience and data accuracy * Conducting rigorous testing of surveys before launch, identifying and resolving any programming or logic errors to ensure data integrity and smooth respondent experience * Implement complex logic, routing, masking, randomization, validations, and loop structures * Liaising with leads in the Team, advising on best practice, and assisting with problem solving What you'll need * 2+ years’ experience in scripting role within a market research agency (ideally healthcare but can be other market research sectors) * Proficiency in using Confirmit’s scripting platform, including authoring, logic implementation, and deployment * Solid understanding of scripting languages such as JavaScript, HTML, and CSS for customizing survey functionality and layout * Experience working with survey data formats (e.g., XML, CSV), as well as knowledge of relational databases and data structure management. * Understanding quantitative research methodologies, questionnaire structures, and healthcare market research best practices. * Demonstrable experience of working with senior members * Problem-solving skills (particularly relating to situations requiring analytical judgement and establishing best practice solutions) * Excellent analytical and numerical skills * Strong communication skills, particularly in the ability to explain technical points to non-technical people in an international environment * High attention to detail and quality orientation. Ideal candidate will have * You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach * You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization. * You are a collaborative team player who works well with colleagues * You communicate ideas and issues in an effective, straightforward fashion * You are highly motivated and want to seize opportunities to develop new skills and progress your career   Artificial Intelligence Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.   Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.