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WHAT WE DO AT KATKIN For uncompromising cat parents who want the best, KatKin goes hardcore for cat health. We make the UK’s only fresh cat food: 100% human-quality meat, gently cooked, and frozen for freshness. Where the competition cuts corners, catfishes customers and puts profits over health, we put cat wellbeing first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. WHY YOU’LL LOVE WORKING WITH US We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business brains, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. THE ROLE Located in Haverhill, the KatKin Kitchen is where our fresh, 100% human-quality meat food is gently cooked and frozen. We are looking for exceptional full-time Quality Auditors to join our Technical team in delivering a first-class technical service across food safety, quality, legislative and customer requirements. Reporting directly to our QA Manager and working alongside our highly motivated technical and food manufacturing team you will be the champion for all things food safety and quality related on site. KEY OWNERSHIP AREAS * Be responsible for day-to-day aspects of food safety and product quality to meet or exceed all customer, regulatory and company standards * Ensuring daily / weekly / monthly QA scheduled tasks (i.e. GMP, calibrations, audits and sampling) are completed on time and any subsequent actions are followed up * Assisting in the maintenance of site documentation and product traceability * Driving levels of accountability for food safety culture across the site * Ensuring the site is always audit ready and working to a high standard * Able to show problem-solving qualities. * Proactive approach to daily and long-term issues as they arise. * To ensure the recipes are meeting the specification requirements. * Self-motivated and able to work to tight deadlines under pressure. * Committed to continuous improvement within their environment. * Well organised and able to react to the needs of the business. * Supportive and committed to the manufacturing team and all other areas of the * business. * Work to good hygiene and housekeeping practices set out by the company, keeping your work area clean and tidy. * Ensure the product is of excellent quality, complete quality checks as you go WHO WE ARE LOOKING FOR: * Minimum of 6 months experience in a FMCG food manufacturing site * Comfortable with agricultural animal food production (chicken, beef, pork, fish, turkey, lamb, duck) * Experienced knowledge of health and safety/food safety systems & legislation: -Food Safety and Hygiene Level 2 minimum * Highly organised and able to prioritise your workload within a pressurised environment * Are a strong communicator and able to communicate with internal teams * Ability to reliably commute or relocate to CB9 7FD NICE TO HAVES * Graduate in Food Science, Agronomy, Biology * Strong IT skills, able to use Google Suite WHAT WE OFFER * Career defining opportunity in being instrumental to scaling our new state of the art food manufacturing site * No egos and a small close-knit team * 25 days of holiday every year plus your birthday off excluding bank holidays * Enhanced Paternity/Maternity leave * Discount on KatKin fresh meals * Comprehensive AXA Employee Assistance plan including optical and dental * Yearly personal development budget * Company pension * Newly built, state of the art kitchen site with lunch making facilities * Free tea, coffee, and fruit * Free on-site parking TO APPLY Submit your details below or send your CV to terrie@katkin.com
YOUR MISSION Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction. We are seeking a Wayleave Officer to join our team in Cumbria. Job Title: Wayleave Officer Location: Cumbria GB, Site based YOUR PROFILE Role Summary: As a Wayleave Officer, you will play a vital role in facilitating customer connections to the fibre infrastructure by securing wayleave permissions. You will work closely with the Wayleave Supervisor and Manager and collaborate with various internal teams to ensure the efficient achievement of wayleaves to enable installations. Your responsibilities will encompass conducting audits, negotiating agreements, and liaising with stakeholders to navigate the complexities of land ownership and consent processes. KEY RESPONSIBILITIES * Wayleave Acquisition * Collaborate with the Wayleave Manager to obtain permissions for the installation of telecommunications apparatus on both public and private sector properties to enable customer connections. * Conduct desktop audits of pre-build areas to identify private land and determine necessary wayleave requirements. * Utilize land searches to identify ownership of private properties and secure wayleaves, easements, and landlord consents. * Will be required to obtain wayleaves onsite from the landowner as well as remotely * Negotiation & Coordination * Negotiate wayleaves for Business Parks, Industrial Estates, and Council properties, ensuring favorable terms for the company. * Coordinate with Planning, Build, and Installations teams to update requirements and ensure all necessary planning consents, wayleaves, and listed building consents are obtained. * Liaise with public bodies, including the Department for Infrastructure, Local Councils, and Housing Associations, to facilitate effective network rollout. * Stakeholder Engagement * Schedule and attend meetings with landowners, Councils, management agents, and other stakeholders as necessary to discuss wayleave agreements and project updates. * Serve as the primary point of contact for landlords, management agents, and solicitors regarding permissions for installations in residential and business premises. * Provide timely updates to the Wayleave Manager on progress and any issues that arise during the acquisition process. * On-Site Responsibilities * Conduct on-site visits to obtain wayleaves, ensuring all necessary documentation is completed and signed. * Work closely with the Wayleave department to understand policies and processes, maintaining compliance with all regulations. KEY REQUIREMENTS * Experience & Knowledge * Minimum of 2 years of administrative experience, preferably in a telecommunications environment. * Previous experience as a Wayleave Officer (1+ year) is highly desirable, with a focus on negotiating wayleaves and managing land permissions. * Familiarity with the ‘Streetworks’ platform is a significant advantage for data retrieval and review. * Skills * Strong negotiation skills with the ability to effectively communicate with a variety of stakeholders, including landowners and local authorities. * Good organizational skills, capable of managing changing priorities within tight deadlines while ensuring quality output. * Excellent communication skills, comfortable interacting at all levels of the organization and with external partners. * Personal Attributes * A proactive and results-focused attitude with a commitment to delivering outcomes and going the extra mile. * A team player who is adaptable and responsive to changes in deadlines and processes. * Confidence in asserting oneself in a professional manner while maintaining strong interpersonal relationships. DESIRABLE QUALIFICATIONS: * Experience working within a legal department or knowledge of legal processes related to land use and telecommunication permissions. * Project management experience or knowledge of project management principles. * A qualification in Real Estate or related fields would be beneficial. This role presents an exciting opportunity for a motivated individual to contribute to the successful delivery of telecommunications infrastructure projects. If you are a dedicated professional with strong negotiation and organizational skills, we encourage you to apply.
FRESH FOOD, HAPPY DOGS. We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us. 📣 A bit about the role. We’re looking for a Talent Acquisition Partner to act as our boots on the ground hiring anchor for our UK manufacturing and fulfilment sites (Rudie’s Kitchen and Aces Pantry). This is a high impact, Individual Contributor (IC) role - perfect for a recruiter who loves being embedded in the business, can navigate everything from corporate office roles to high-volume frontline ops, and can confidently business partner with our Senior Leadership Team. You’ll be the face of TA on-site in the UK, working alongside another UK based TA Partner, where you will play a crucial role in managing critical stakeholder relationships, and driving our recruitment strategy forward. This role balances high touch stakeholder management, hands on recruiting across all levels, and operational execution - with a strong focus on keeping senior UK hiring in house, utilising data, and leveraging AI to streamline how we work. This role is based 5 days a week on site at Rudies Kitchen & Ace’s pantry in Blyth, Worksop. 🧠 What You’ll Be Responsible For. Stakeholder Partnership & Delivery * Act as the primary, trusted talent partner to the UK Operations Senior Leadership Team across Rudie’s and Aces. * Sit with UK directors and heads of departments to take briefings, challenge specs, manage expectations, and provide data backed market insights. Hands On Hiring * Own and execute end to end recruitment for all senior, corporate, and office based roles in the UK, entirely eliminating our reliance on external recruitment agencies. * Roll up your sleeves and support on high-volume, frontline, or blue-collar operational hiring during peak periods or site growth. * Deliver an exceptional, consistent candidate experience from initial outreach to onboarding. Local Mentorship * Act as a sounding board for the UK based Ops TA Partner sitting alongside you. * Help guide daily priorities on site, unblock local hiring challenges, and share best practices to help upskill the local team. Operational Excellence & Data * Use local market data to inform hiring decisions, manage stakeholder expectations around salary/pipelines, and highlight hiring risks. * Track and maintain clean hiring metrics (time-to-hire, pipeline health, quality-of-hire) to feedback to leadership. * Constantly look for ways to streamline the UK interview and assessment processes to keep us agile. Automation & AI * Identify opportunities to automate manual tasks within the UK recruitment workflow. * Active adoption of AI tools to improve sourcing speed, screen candidates efficiently, and optimise outreach. 🚀 What we’re looking for: * Proven track record as a Talent Acquisition Partner, ideally within manufacturing, supply chain, logistics, or fast-paced operational environments. * A true hybrid recruiter who is just as comfortable headhunting a senior head of department as they are mapping out a high volume frontline campaign. * Confident, articulate, and mature enough to partner with, advise, and challenge senior directors and site leadership. * Thrives on being physically on-site and embedded next door to the business at Rudie's and Aces (Blyth, Worksop). * Data literate and genuinely excited about using modern recruitment tools, AI, and automation to work smarter, not harder. * Proactive, resilient, and comfortable navigating ambiguity in a growing business. 🥳What's In It For You?🥳 * Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday)* * Plus an extra day for each year of service (up to 5 days).* * 39 hours of pre-booked paws days to support good wellbeing and self care.* (equivalent to 5 days) * Unlock a £500 annual budget for personal learning and development. * Get discounted Private Medical Insurance with Axa Healthcare. * Enhanced parental leave * Get discounted Private Medical Insurance with Vitality Healthcare. * Discounted Gym membership with “MyGymDiscounts” helping you stay fit and healthy * Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza! * Treat your furry friend with an employee discount on Butternut Box. * Say goodbye to parking woes with free parking and electric car charging. * Team socials & events * Prepare for adorable office dog overload—meet Cleo, Paxo, Cali, Ronnie, Harvey, Milo, and many more! ❓A BIT ABOUT THE RECRUITMENT PROCESS: 1. A 30-45 minute initial call with a member of the talent team - this is carried out remotely 2. A 1 hour minute technical interview comprising of an in interview challenge - this is carried out remotely 3. A 1 hour values interview: In person interviews may take place in our office at our Rudie’s/Ace’s Kitchen ( Blyth, Worksop) ❗️A few things to note: Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives. As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance. We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career, if it makes your application easier for you please feel free to complete the application form in your native language, we are really happy to translate it afterwards. We are not looking for external agency support with this role. #LI-Onsite
CIVILS OPERATIVE £26,400 - £31,000 SCOTTISH BORDERS At GoFibre, we don't just connect homes, we connect people, communities and careers. We're proud of our supportive culture, where hard work is recognised, success is celebrated and everyone has the opportunity to grow. Build the infrastructure that keeps communities connected. If you enjoy practical, hands-on work, take pride in doing a job properly, and don't mind working outdoors in all weather conditions, we'd love to hear from you. WHAT YOU'LL BE DOING As a Civils Operative, you'll play a key role in supporting fibre installations by carrying out safe, high-quality civils work across our network areas. You'll be responsible for: * Excavation, ducting, reinstatement and blockage clearance works * Carrying out site surveys and assessing job readiness * Supporting installation teams and resolving on-site issues * Reviewing job packs, plans and safe dig information before work starts * Completing risk assessments, permits and required documentation * Ensuring all works meet health & safety, compliance and local authority standards * Maintaining safe, tidy sites that pass inspections * Looking after tools, plant and equipment * Travelling to sites and adapting to changing priorities as required WHAT WE'RE LOOKING FOR You'll ideally have: * Experience in civils, utilities, telecoms or construction environments * Experience with excavation, ducting and reinstatement works * The ability to read plans and understand safe digging information * Experience working in public highways or live road environments * A strong safety-first mindset * A full UK driving licence WHY JOIN GOFIBRE? We're a fast-growing business with big ambitions and a strong focus on people, safety and delivering great customer experiences. PLUS, YOU'LL ENJOY * 31 days' holiday * Private healthcare * Enhanced pension scheme * Gym & Retails Discounts * Employee wellbeing support If you're looking for a role where you can make a real impact, work outdoors, and help connect communities across Scotland, we'd love to hear from you. Apply today and be part of building Scotland's digital future. #LI-SN1
Location: Basingstoke, Hampshire. This is an in-office role, and as such, will require you to live within a reasonable commute. Contract: Casual hourly contract Working Hours: Shifts typically 10 - 12 hours Hourly Rate: £13.00 - £18.20 Per Hour (exact rate will vary depending on role) Start Date: July/August 2026 WHY HAWK-EYE & WHY THIS ROLE?: We are looking for candidates to play a key part in delivering Goal Line Technology (GLT) at our centre in Basingstoke; however, there is scope for successful candidates to be offered further opportunities in delivering Electronic Performance and Tracking Systems (EPTS) and Semi-Automatic Offside (SAO) in elite football competitions. Having successfully deployed this system across UEFA competitions, we are now expanding our remote operations to include the Premier League and Championship. Based in the Remote Operations Centre (ROC) at Hawk-Eye’s Head Office in Basingstoke, you'll play a crucial role in operating cutting-edge technology, liaising with Hawk-Eye colleagues on the ground across the UK, and a range of external stakeholders, contributing to the excitement of live sports events. While this is a casual contract, we are seeking candidates with full availability across the week. This role is designed for those looking to commit to significant hours, particularly during peak periods of the football calendar. WHAT DOES A TYPICAL DAY LOOK LIKE? For a typical 3pm kick off you can expect our call time to be 5 to 6 hours prior to the start of the match. Throughout the day you will be faced with several hard deadlines in which you will have to meet in order for the service to run effectively and efficiently. Initially, you will spend the first part of your day testing communications, calibrating, and optimising the technology. This ensures GLT is fully operational two hours prior to kick-off, allowing match officials to test its integrity. Warm up is our final opportunity to ensure the system is fully functional before we enter the live match. During the live match you will be monitoring the data, fine tuning the calibration and constantly preparing to produce a virtual replay for broadcasters should a goal line incident occur and activate our GLT system. To summarise, these would be the key components of the role: * Operation of the GLT system from the ROC during matches; * Match Day calibration of the GLT system * Monitoring of GLT live data * Delivering graphics and virtual replays for GLT and which will be shared with the TV audience worldwide * Collaborating with supervisors and on-site staff to ensure the system is operated to the highest standard * Investigating/troubleshooting software issues as technical support for the on-site team ESSENTIAL SKILLS, ATTRIBUTES, AND REQUIREMENTS: * A technical grounding * Strong problem-solving skills * A willingness to learn * Excellent communication skills, punctuality and ability to follow instructions and work towards a shared goal * Ability to work flexibly, including weekday evenings and weekends for matches in line with match schedules * Live within a commutable distance of the Remote Operating Centre, Basingstoke (RG22) Desirable Attributes: * Experience, background or qualification in a technical-related course such as computing, computer science, engineering, mathematics, science or technology. * Understanding of PC networks and data collection * Camera optimisation At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you believe that you excel in certain areas and possess the passion and desire to develop further, we encourage you to apply. AVAILABILITY AND TRAINING: Please Note: While this is a casual contract, matches take place strictly according to the football calendar. The journey will begin with training and testing during global sporting events from July and into August. It is crucial that you are able to provide a good level of availability to regularly contribute and participate in these exposure and training opportunities over the initial training period. The ultimate goal is that by the opening weekend of the Premier League in August we will have a pool of operators who are ready to deliver GLT across multiple competitions. This role will have an initial focus on UEFA Football events while you train and gain experience in operating our system, with successful candidates then being given further exposure during our EPL and EFL operations. A typical shift would start 6 hours before the designated kick-off time to set up and test technology. The end of the shift is dependent on service, but typically would be 1 or 2 hours after the match has finished. WHAT DIFFICULTIES MIGHT I FACE? Up to this point, while there may be many things that you find intriguing about this role, the difficulties you may face should not be ignored. * Working Hours: Due to the nature of the sports industry, there is often work on weekends and midweek evenings, and we are expected to fulfil our roles until the final whistle and takedown is complete. * High-Pressure Situations: Working in a live broadcast environment on a production that is distributed to millions worldwide will bring high levels of pressure. We will do our best to train and equip you to the best possible level to help with these, however it is important to consider how you naturally navigate high-pressure environments, and whether this fast-paced role is the right fit for you. TEAM CULTURE At Hawk-Eye, we pride ourselves on a collaborative, high-performance culture where trust, passion, and innovation thrive. We believe in fostering an environment where every team member is empowered to push boundaries and contribute to the future of sports technology. Our work is guided by three core values: * We are Brave: We challenge the status quo, embrace big ideas, and constantly seek new ways to innovate in the sports entertainment industry. We aren't afraid to take risks in pursuit of excellence. * We are Owners: We take personal accountability for our work, our decisions, and our collective success. We celebrate our wins together and treat every challenge as an opportunity to learn, grow, and improve. * We are Inclusive: We believe our diversity makes us stronger. We cultivate a welcoming environment where unique perspectives are valued, all while being united by our shared love for sports and technology.
At Dexory, we're building the future of warehouse automation. We believe real-time data will transform how goods move around the world. Our robots capture live data inside warehouses, helping companies track, measure, and locate items instantly—creating a "digital twin" of entire operations. We're a fast-growing robotics company backed by leading European investors, and we're expanding quickly as we bring this technology to customers around the world. We're looking for people who enjoy hands-on assembly work, take pride in building high-quality products, and want to develop a long-term career as an Assembly & Build Technician. Apply now and help us build the next generation of warehouse robotics. ABOUT THE ROLE This is a hands-on, Monday to Friday role within our electro-mechanical production team based in Wallingford. As an Assembly & Build Technician, you'll help build our robots from the ground up, assembling mechanical and electrical components into finished robotic systems. You'll follow detailed build instructions, carry out quality checks, and work closely with the wider production team to ensure every robot meets our high standards. This role is ideal for someone with a minimum of 1 year of hands-on assembly or manufacturing experience who wants to continue developing their career in assembly and production within an exciting robotics company. You'll be based at our workshop in Verda Park 5 days per week. A full UK driving licence is beneficial but not essential. WHAT YOU'LL BE DOING * Building and assembling mechanical and electrical components used in our robots * Assembling complete robotic systems following detailed work instructions * Carrying out quality inspections throughout the build process * Testing assemblies and identifying any issues before final build * Supporting fault finding and rework where required * Working collaboratively with the wider production team to achieve build targets * Maintaining a clean, organised and safe working environment WHAT WE'RE LOOKING FOR ESSENTIAL * A minimum 1 year of experience in an assembly, manufacturing or production environment * Experience using hand and power tools * Good mechanical aptitude and attention to detail * Ability to read and follow work instructions accurately * Strong work ethic with a positive, reliable attitude * A collaborative team player who enjoys practical, hands-on work DESIRABLE * NVQ, Diploma or Apprenticeship in Engineering, Manufacturing or a related discipline * Experience in electro-mechanical assembly * Experience working within a quality-focused manufacturing environment * Full UK driving licence WHAT YOU'LL GET * The opportunity to build cutting-edge robotic technology used by global customers * Ongoing training and development within a growing robotics company * A supportive and collaborative production team * Long-term career development as an Assembly & Build Technician * Opportunities to broaden your technical skills as our products continue to evolve BENEFITS Starting from the interview process and continuing throughout your career with us, you'll work by our four Operating Principles: * Performance: High standards, outstanding results * Impact: Big challenges, bigger results * Commitment: All in, every time * One Team: One mission, shared success Joining Dexory isn't just about technical ability—it's about embracing challenges, working together, and helping shape the future of warehouse automation. You'll also receive: * Private healthcare via Bupa with a 24/7 medical helpline * Life insurance * Income protection * Pension: 4%+ employee contribution (with salary exchange option), 5% employer contribution * Employee Assistance Programme providing mental wellbeing, financial and legal support * 25 days annual leave * Complimentary meals provided onsite in Wallingford * Regular team events, plus snacks and refreshments in the office EQUAL OPPORTUNITIES Dexory provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training and career development. Please note: We are unable to provide sponsorship or relocation for this role.
We're scaling fast, and we need someone who can keep up. As our Recruitment Marketing Specialist, you'll play a pivotal role in how we attract world-class talent across our key regions. This isn't a role where you'll be waiting for briefs to land in your inbox - you'll be driving the plans, building the campaigns, creating the content, and measuring the impact, all at pace and at scale. Sitting within the marketing team and reporting directly to the Director of Marketing, you'll work hand-in-hand with our Head of Talent Acquisition to ensure our recruitment marketing activity isn't just active, but genuinely moving the needle on the metrics that matter. You'll bring creativity, commercial thinking, and a deep understanding of global talent attraction to a business that's serious about hiring the best people. and serious about how it shows up to them. If you thrive in fast-moving environments, love the intersection of marketing and people, and know how to build campaigns that make incredible candidates stop scrolling and take notice, this is the role for you. Responsibilities: * Plan, build, execute and optimise multi-channel recruitment marketing campaigns to attract talent across a range of global roles, with a particular focus on tech and SaaS disciplines Manage and grow our presence across key talent attraction channels including LinkedIn, job boards, and niche tech communities; we're looking for innovative, outside-the-box thinking to reach incredible talent, not just the obvious places * Concept, produce and publish short-form video content and Instagram reels that authentically showcase our culture, people and employee experience to attract top talent across global markets * Partner closely with the People & Talent team to understand hiring priorities across regions and translate them into compelling, timely campaign briefs that reflect the urgency of our growth * Utilise audience segmentation, talent personas and targeting strategies to reach passive candidates and hard-to-reach talent pools * Write and edit engaging candidate-facing copy for paid ads, PPC, landing pages, email nurture sequences, and social content, adapting tone and messaging for different regions and audiences * Track, analyse and report on campaign performance metrics (applications, cost per hire, source quality) in close collaboration with the Head of Talent Acquisition, using shared insights to continuously improve attraction performance and ensure recruitment marketing activity is directly influencing key hiring outcomes * Manage recruitment marketing budgets and paid media spend across multiple markets, ensuring strong ROI across all channels * Support the maintenance and evolution of our employer brand, ensuring consistency of tone and messaging across all candidate touchpoints globally * Stay across industry trends, competitor activity and emerging platforms to keep our talent attraction strategy current, competitive and ahead of the curve Required experience and skills: * 2–4 years of experience in a marketing role, with demonstrable exposure to recruitment marketing, employer branding, or talent attraction campaigns on a global scale; particularly across the US market, including an understanding of regional candidate behaviours, platform preferences, and messaging nuances. * Strong campaign management skills with experience running paid and organic activity across LinkedIn and other digital channels, with the ability to manage multiple campaigns across different markets simultaneously * Excellent copywriting ability; you can adapt your voice for different audiences, regions and formats, and write content that converts; including a solid grasp of SEO as it applies to careers pages and job content * Strong content creation experience across both written and video formats, including short-form video and Instagram reels; you're comfortable being hands-on with production, not just briefing it out * Comfortable with analytics and reporting; confident interpreting data, spotting trends, and using insights to make fast, informed decisions * Experience working in or marketing to a tech or SaaS environment * Highly organised with the ability to manage multiple campaigns, markets and stakeholder relationships simultaneously without dropping the ball * A collaborative working style with the ability to influence without authority, you'll be working across marketing, talent and leadership, so strong communication matters Nice to have: * Familiarity with ATS platforms and how they integrate with marketing workflows * Experience using marketing automation or CRM tools (e.g. HubSpot, Marketo) * Basic video editing skills using tools such as CapCut, Adobe Premiere Pro, or similar * Previous experience supporting hiring across both US and EMEA markets Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results, * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. You will also receive: * Private healthcare via Bupa with 24/7 medical helpline * Life insurance * Income protection * Pension: 4+% employee with option to opt into salary exchange, 5% employer * Employee Assistance Programme - mental wellbeing, financial and legal advice/support * 25 holidays per year * Full meals onsite in Wallingford * Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note: We are unable to provide sponsorship or relocation for this role.
Role: Head of Lawyer Support Location: Poole/Hybrid - 4 days per week in our office. ABOUT WOODSTOCK LEGAL SERVICES: Woodstock Legal Services isn’t your typical law firm. We’re breaking the mold – ditching the jargon, delivering expert advice, and doing things differently in the legal world. We've gathered our wisdom from years of legal experience and paired it with a willingness to break the mold. At Woodstock, you’ll be part of a people-first culture where ideas are welcomed, collaboration is second nature, and your contribution really matters. We invest in our internal teams because we know they’re the engine that keeps everything running and we’re proud of the culture we’ve built together. About Woodstock Legal Services & Lawhive Partnership The Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our constant focus. Since 2014, Woodstock has grown into a thriving community of lawyers, built on the principle that legal practice can be both professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where clients benefit from clear, expert advice delivered with genuine care. That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This means our lawyers can dedicate more time to what matters most: guiding and supporting our clients. THE ROLE We're looking for the senior operator who will own Lawyer Support end-to-end and make Woodstock the easiest place in the UK to practice law. You’ll own the Lawyer Support function end-to-end. The team, the systems, the SLAs, and the standards. Making sure our lawyers have a setup that lets them focus on practising law and serving clients. This is a department-level leadership role. You’ll be responsible for a function of 30+ people, managing through experienced team leads and managers rather than directly supervising the front line. You will be accountable for the performance, capacity, culture, and continuous improvement of the function, and you’ll work closely with the wider Lawhive Group to integrate tools, data, and operating practices that move us forward as one business. We’re looking for someone who is comfortable leading at scale, has done it before, and is energised by the chance to modernise how a legal support function runs, not just keep it ticking. The right person is a builder: confident with change, fluent with data and tooling, and able to bring a large team with them. WHAT YOU’LL OWN * Lead the Lawyer Support function at Woodstock: a team of 30+ working across our digital inbound channels (Intercom) and overseeing the document centre, which handles printing, posting, and storage. * Run the Printing and Post operation. Inbound and outbound mail, document production, scanning, distribution, and the physical workflow that keeps casework moving. * Manage through managers. Develop, coach, and hold accountable a team of team leads and managers; build a leadership bench that scales as we grow. * Set the operating model: structure, capacity planning, shift patterns, SLAs, and the metrics that prove we’re delivering for consultants and clients. * Own the quality bar. Make sure file opening, consultant support, and print and post are accurate, fast, and audit-ready at all times. * Drive change. Lead the adoption of new tooling, automation, and AI-enabled workflows across the function, in partnership with Lawhive’s product and operations teams. * Partner cross-functionally with Lawhive’s Operations, Talent, and Product teams. * Represent Lawyer Support in senior forums. * Be the senior point of escalation for complex consultant issues and operational risk. * Own the budget and headcount plan for the function, working with Finance and the Director of Operations. WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS * A stable, well-led function with clear team structures, defined manager roles, and a credible succession plan underneath you. * A published operating model with documented SLAs, capacity model, and a live performance dashboard the leadership team trusts. * Measurable improvements in turnaround times, accuracy, and consultant satisfaction across file opening, consultant support, and print and post. * At least one significant tooling or automation change shipped end-to-end, reducing manual effort and freeing capacity. * Lawyer Support recognised across the Lawhive Group as a high-performing, well-run function. WHAT YOU’LL BRING * Proven experience leading departments of 50+ people in a support, operations, or service environment. Ideally including a regulated industry such as legal, financial services, or healthcare. * A track record of managing managers, not just individual contributors. You’ve built and coached a layer of leadership underneath you. * Strong, modern operations instincts: capacity planning, SLA management, workforce planning, performance management, and quality assurance. * Tech-forward and change-confident. You’ve led teams through meaningful change (new tools, new processes, automation, AI) and you can show what changed and what it delivered. * Comfortable owning a physical operation as well as a digital one. Print, post, scanning, and document workflows are part of this role. * Calm, credible communicator. Comfortable in front of senior stakeholders, lawyers, and your own team. * Data-literate. You make decisions from numbers, not vibes, and you can build the dashboards and rituals to keep a department honest. * People-first leadership style. You set a high bar and build the kind of team people want to stay in. * Comfortable being in the Poole office three days a week, working alongside the team you lead. NICE TO HAVE * Prior experience in a law firm, legal services, or another regulated professional services environment. * Exposure to LEAP or similar legal practice management tooling. * Experience operating in a high-growth, PE- or VC-backed environment. LOCATION AND WORKING PATTERN This role is based in our Poole office four days per week. The remaining one day can be worked remotely. We expect the Head of Lawyer Support to be physically present with the team they lead, particularly during periods of change and growth, and to be on-site for the days the print and post operation is running. INTERVIEW PROCESS * Introductory call with our Talent team * Operational leadership interview. A working session on how you’d approach a real Woodstock scenario. * Values interview with Leadership * We offer! UK Benefits ✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off 🎄 Extended Christmas holiday 💰 Pension contribution ☮️ Give back - support a good cause with a charity day each year
Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation. THE ROLE This hybrid role involves managing warehouse logistics, handling deliveries and collections, and supporting project-related activities when required. The ideal candidate will have strong organisational skills, a hands-on attitude, and the flexibility to assist across multiple areas of the business. The successful candidate will have access to company pool vehicles for completing deliveries and on-site support work. KEY RESPONSIBILITIES: Warehouse Duties * Receive, inspect, and store goods accurately and efficiently. * Prepare and pack items for dispatch in line with company procedures. * Maintain an organised and safe warehouse environment. * Track inventory and update records using internal systems. * Conduct regular stock checks and assist with audits. Delivery & Logistics * Carry out deliveries and collections across customer sites, suppliers, and internal locations. * Ensure all items are transported safely, on time, and with care. * Maintain company vehicle(s) to a high standard, including cleanliness, routine checks, and reporting any maintenance needs. * Follow all driving and health & safety regulations. Project Support * Assist with on-site setup or decommissioning of equipment for customer projects. * Support project teams with basic installation, logistics coordination, or equipment movement. * Provide ad hoc support to the operations or technical teams as required. ESSENTIAL SKILLS: * Full, clean UK driving licence (essential). * Strong organisational skills and attention to detail. * Basic IT literacy for inventory and delivery tracking. * Ability to lift and move heavy items safely. * Flexible approach and willingness to assist on project tasks. * Excellent communication and customer service skills. KEY ATTRIBUTES: * Dependable, punctual, and self-motivated. * Team player with a proactive mindset. * Adaptable and comfortable working in a fast-paced environment. * Positive attitude and professional appearance. BENEFITS At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face. Employee benefits include: * Birthday as a free day holiday. * Social events run throughout the year. * Free breakfast, snacks and drinks. * Lunch provided Friday. Job Type: Permanent EQUAL OPPORTUNITIES & DIVERSITY POLICY Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary’s Equal Opportunity Policy are available upon request.
About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence. Why Join Us Now? You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression. * £18m annual revenue, including £9m ARR * Over 1 million companies formed * Certified B Corp and Carbon Neutral Business * Forecast to grow 5x–10x over the next three years The Role The Head of Digital leads BSQ Group's digital infrastructure, website performance, and data intelligence. This is a technically-grounded leadership role responsible for ensuring our growing portfolio of websites - currently four, scaling to six -are optimised for performance, conversion, and user experience. Sitting alongside the Head of Marketing, this role provides the analytical and technical backbone of our digital operations. The ideal candidate will understand how marketing and digital interact, can translate data into actionable insight, and is experienced in leading SEO, analytics, and digital product delivery. Website experience is non-negotiable. Key Responsibilities Website Ownership & Performance * Take overall accountability for the performance, reliability, and growth of BSQ Group's website portfolio * Ensure all websites are optimised for speed, UX, accessibility, and conversion across desktop and mobile * Manage the expansion from 4 to 6 websites, including planning, delivery, and ongoing performance management * Own design and front-end delivery in collaboration with shared designers and developers SEO Leadership * Lead the SEO Director and Technical SEO Specialist to deliver measurable organic growth * Set the technical SEO roadmap including site architecture, crawlability, indexation, and schema * Ensure alignment between technical SEO and the content strategy led by the Head of Marketing * Stay ahead of algorithm changes and search landscape shifts, adapting strategy accordingly Conversion Rate Optimisation (CRO) * Own the CRO programme across all websites — hypothesis generation, A/B testing, and implementation * Work closely with designers, developers, and the data team to build and prioritise a testing roadmap * Drive improvements in on-site conversion metrics and funnel efficiency Data, Analytics & Insight * Own the analytics infrastructure — ensuring accurate, reliable tracking across all digital properties * Build dashboards and reporting frameworks that give the business a clear view of performance * Partner with the Head of Marketing to create a joined-up view of the full customer acquisition journey * Translate complex data into clear commercial insight for senior stakeholders Tech Stack & Tools * Own and evolve the digital tools and technology stack, ensuring it supports business growth * Identify, evaluate, and implement platforms and tooling to improve operational efficiency and performance * Maintain governance and documentation of systems, integrations, and data flows Cross-Functional Collaboration * Work with the design and development teams. * Work closely with the product team to ensure clear boundaries and effective handoffs between digital and product * Contribute to ecommerce strategy and growth planning at a senior level What We Are Looking For * Significant hands-on experience in a digital, ecommerce, or growth-focused environment * Proven website ownership experience -understanding of UX, front-end delivery, and website performance at depth * Strong SEO knowledge- able to lead and challenge both strategic and technical SEO specialists * Experience owning or leading CRO programmes with demonstrable results * Highly data-literate: experienced with analytics platforms (GA4, Looker Studio, or similar) and attribution modelling * Ecommerce background- understands transactional funnels, on-site conversion, and digital acquisition * Experience managing or working alongside designers and front-end developers * Ability to manage multiple websites or digital properties concurrently * Marketing literacy - understands content, paid media, and affiliate well enough to collaborate effectively with the Head of Marketing * Experience with technical integrations, APIs, or web development fundamentals * Familiarity with company formation, legal services, fintech, or similar regulated/niche verticals What We Offer * Competitive salary and comprehensive benefits package * Hybrid working model * Real opportunities for progression as the business scales * The chance to influence both customer experience and product development * A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.
WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5. 🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. ✨ THE ROLE This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage of the customer journey and helping turn early traction into long-term success. If you thrive in fast-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. Salary: Starting at £45,000 + equity Office Location: - Stratford (E.London) - 4 days onsite & 1 WFH 🙋♀️ WHAT YOU’LL BE RESPONSIBLE FOR Customer Onboarding & Adoption * Own onboarding for new customers from initial activation through to successful adoption * Lead consultative onboarding calls via video and phone, focused on customer outcomes rather than simple product walkthroughs * Drive early engagement and ensure customers are actively using the platform * Demonstrate measurable ROI within the first 90 days through improved workflows, adoption, and customer outcomes * Act as the primary point of contact during the early customer lifecycle * Tailor onboarding approaches based on customer needs while balancing efficiency and personalisation Product Launch & Growth * Drive the successful rollout and scaling of new flagship products * Drive upsell opportunities across existing customers and contribute to wider growth targets * Identify and manage early adopter customers to ensure strong activation and retention * Troubleshoot customer issues in real-time to create a smooth and successful launch experience Product Operations & Process Building * Build and refine onboarding, support, and operational processes from scratch * Use AI tools and automation to improve onboarding, tracking, and internal workflows * Create scalable playbooks and documentation for future product rollouts * Track customer usage, feature adoption, and rollout performance Customer Insights & Cross-Functional Collaboration * Gather structured and unstructured customer feedback * Translate customer insights into actionable product and operational improvements * Work closely with Product, Engineering, Sales, and Account Management teams to improve customer experience and drive adoption * Identify recurring issues, feature gaps, and opportunities for optimisation 🎯 WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 3 MONTHS * Upsell target delivered on time, with strong activation among early adopters * A clear, repeatable onboarding playbook that did not exist before you joined * Product and engineering trust you as the voice of the customer * Retention and usage metrics are being tracked and showing early positive signals By Month 1: Get up to speed, start onboarding * Understand the product, the customer base, and where the biggest opportunities are * Map existing customers by upsell readiness and product fit * Shadow customer calls and get hands-on with all internal tools * Kick off first upsell conversations and launch initial onboardings * Identify and implement 3 quick wins to improve the onboarding experience By Month 2: Full upsell sprint - scale outreach and drive activation * Refine the upsell pitch based on what is working; cut what is not * Scale outreach using AI tooling to automate follow-ups and personalise at volume * Run structured feedback sessions and write first batch of product improvement tickets By Month 3: Target hit - now build for what's next * Hit the target and make sure customers are using the product to its full potential * Audit the full customer journey and formalise onboarding and support processes * Set up dashboards and tracking for adoption, usage, and churn signals * Design a post-onboarding check-in cadence to maintain engagement * Deliver a retrospective: what worked, what did not, and what comes next 👋 ABOUT YOU * 1+ years experience in a customer-facing, operational, commercial, or startup environment * Excellent communication skills with confidence running calls and building rapport quickly * Commercially minded with the ability to connect product usage to customer value and outcomes * Highly organised and comfortable managing multiple customers and priorities simultaneously * Energised by fast-paced environments and excited by solving problems * Proactive, adaptable, and willing to operate as a generalist where needed * Interested in AI, operational efficiency, and helping build scalable systems * Ambitious and motivated to grow quickly within Customer Success, Operations, or Growth * Passionate about improving healthcare through technology 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.
WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5. 🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. ✨ THE ROLE This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage of the customer journey and helping turn early traction into long-term success. If you thrive in fast-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. Salary: Starting at £45,000 + equity Office Location: - Stratford (E.London) - 4 days onsite & 1 WFH 🙋♀️ WHAT YOU’LL BE RESPONSIBLE FOR Customer Onboarding & Adoption * Own onboarding for new customers from initial activation through to successful adoption * Lead consultative onboarding calls via video and phone, focused on customer outcomes rather than simple product walkthroughs * Drive early engagement and ensure customers are actively using the platform * Demonstrate measurable ROI within the first 90 days through improved workflows, adoption, and customer outcomes * Act as the primary point of contact during the early customer lifecycle * Tailor onboarding approaches based on customer needs while balancing efficiency and personalisation Product Launch & Growth * Drive the successful rollout and scaling of new flagship products * Drive upsell opportunities across existing customers and contribute to wider growth targets * Identify and manage early adopter customers to ensure strong activation and retention * Troubleshoot customer issues in real-time to create a smooth and successful launch experience Product Operations & Process Building * Build and refine onboarding, support, and operational processes from scratch * Use AI tools and automation to improve onboarding, tracking, and internal workflows * Create scalable playbooks and documentation for future product rollouts * Track customer usage, feature adoption, and rollout performance Customer Insights & Cross-Functional Collaboration * Gather structured and unstructured customer feedback * Translate customer insights into actionable product and operational improvements * Work closely with Product, Engineering, Sales, and Account Management teams to improve customer experience and drive adoption * Identify recurring issues, feature gaps, and opportunities for optimisation 🎯 WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 3 MONTHS * Upsell target delivered on time, with strong activation among early adopters * A clear, repeatable onboarding playbook that did not exist before you joined * Product and engineering trust you as the voice of the customer * Retention and usage metrics are being tracked and showing early positive signals By Month 1: Get up to speed, start onboarding * Understand the product, the customer base, and where the biggest opportunities are * Map existing customers by upsell readiness and product fit * Shadow customer calls and get hands-on with all internal tools * Kick off first upsell conversations and launch initial onboardings * Identify and implement 3 quick wins to improve the onboarding experience By Month 2: Full upsell sprint - scale outreach and drive activation * Refine the upsell pitch based on what is working; cut what is not * Scale outreach using AI tooling to automate follow-ups and personalise at volume * Run structured feedback sessions and write first batch of product improvement tickets By Month 3: Target hit - now build for what's next * Hit the target and make sure customers are using the product to its full potential * Audit the full customer journey and formalise onboarding and support processes * Set up dashboards and tracking for adoption, usage, and churn signals * Design a post-onboarding check-in cadence to maintain engagement * Deliver a retrospective: what worked, what did not, and what comes next 👋 ABOUT YOU * 1+ years experience in a customer-facing, operational, commercial, or startup environment * Excellent communication skills with confidence running calls and building rapport quickly * Commercially minded with the ability to connect product usage to customer value and outcomes * Highly organised and comfortable managing multiple customers and priorities simultaneously * Energised by fast-paced environments and excited by solving problems * Proactive, adaptable, and willing to operate as a generalist where needed * Interested in AI, operational efficiency, and helping build scalable systems * Ambitious and motivated to grow quickly within Customer Success, Operations, or Growth * Passionate about improving healthcare through technology 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.
Role: HGV Technician Location: Croydon, CR0 4YL Hours: 45 hours per week | between 07:00 - 16:30 Monday to Friday Salary: between £45,442.80 - £50,310 pa DOE Are you an experienced technician with a strong interest in vehicle maintenance and repair? We’re looking for a skilled and detail-focused HGV Technician to join our Aftermarket team. This role supports the maintenance and repair of HGVs and refuse collection vehicles, helping to ensure vehicles are safe, compliant, and ready for customer use. WHAT YOU'LL DO: * Diagnose faults and carry out repairs on chassis and mounted equipment * Service vehicles in line with DVSA/VOSA standards and prepare for MOT inspections * Complete body and chassis repairs in line with Department for Transport requirements * Maintain accurate service records and update job details on company systems * Engage with customers professionally when working on-site * Ensure all work is completed in line with quality, safety, and company standards * Follow health & safety procedures and carry out risk assessments where required * Continue developing technical skills through training and upskilling WHAT YOU'LL BRING: * NVQ Level 3 (or equivalent) in Heavy Vehicle Service and Maintenance * Experience in commercial vehicle or HGV repair and servicing * Strong diagnostic and fault-finding skills * Understanding of vehicle electrics, hydraulics, and wiring diagrams * Clear communication skills and a customer-focused approach * Ability to organise your work and manage time effectively * Flexibility to travel and support overtime when required If you’re looking to apply your skills in a role where quality, safety and customer service matter, we’d love to hear from you! We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role. At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive. WHY YOU’LL LOVE WORKING HERE: * 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) * Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service. * Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. * Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. * GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. * Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. * Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. * Care Concierge: Get help navigating the care system with access to a team of dedicated care experts. * Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. * My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. * Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions. ---------------------------------------------------------------------------------------------------------------------------------- Please don’t delay your application, this role could be filled at any time for the right candidate. Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. If you'd like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.
Principal Java Engineer - Backend Platform Salary: £76,340 - £100,340 Per Annum Contract: Full-Time, Permanent Location: Hybrid - minimum 2 days per week in office, Basingstoke/London/Bristol ABOUT THE ROLE The Principal Software Engineer (Full-Stack, Backend-leaning) is a senior engineer responsible for the backend architecture, data pipelines, and API layer of a new sports technology product, while remaining capable of contributing to frontend development as needed. This role sits within a small, fast-moving product engineering team and requires someone comfortable owning end-to-end technical delivery across the stack, with backend and data work as the primary focus. WHAT YOU’LL BUILD You will be a core contributor to a new backend platform being built from scratch. The work spans the full data journey - from ingestion at the edge through to storage, transformation, and delivery to end users. Key areas of focus include: * Low-latency data pipelines that ingest and process live sports tracking data, with strict latency requirements for time-critical outputs delivered to coaches and analysts in near real-time. * Event-driven processing using Kafka for streaming data and control messages between on-site devices and cloud services, handling both fast-path live outputs and asynchronous post-processing workflows via SQS and AWS Batch. * Cloud infrastructure on AWS, including Greengrass for edge-to-cloud orchestration, S3 for video and data storage, and Lambda for lightweight processing tasks. * Data transformation and aggregation layers that normalise tracking outputs, store them in a data lake, and make them available to downstream consumers via clean API contracts. * REST and WebSocket APIs that serve both a live data product for immediate consumption and an insights portal for historical analysis and performance comparison. * Observability and reliability - instrumentation, logging, and tracing are built in from the start, not bolted on. The platform needs to run 24/7 without on-site support. KEY RESPONSIBILITIES * Design and build backend services and APIs (REST/WebSocket) supporting data ingestion, transformation, and delivery to frontend and downstream consumers, with particular attention to latency and throughput given real-time processing requirements. * Own data storage and pipeline architecture, including integration with streaming/event infrastructure. * Implement authentication and authorisation in line with the team's chosen cloud identity and access management approach. * Provide technical direction and review for frontend development (React/TypeScript), working closely with frontend engineers to align on approach, component contracts, and data shapes - this is a collaboration and oversight function rather than day-to-day frontend delivery. * Collaborate closely with computer vision/data science engineers to define and consume data contracts. * Participate in technical decision-making for a product in active development, including architecture choices with long-term implications for scale, latency, and maintainability. * Contribute to technical leadership of the wider engineering team, given the seniority of this role. SKILLS AND EXPERIENCE * Strong backend engineering background with production experience in Java (required). * Demonstrated experience building low-latency, high-throughput systems - this is a core requirement, not a nice-to-have. * Working knowledge of a modern frontend framework such as React/TypeScript, sufficient to review and direct frontend work rather than deliver it independently. * Experience with cloud infrastructure and event-driven architectures (e.g. Kafka or equivalent streaming technology). * Experience designing and evolving API contracts (OpenAPI or similar) in a fast-moving, still-evolving product environment. * Familiarity with modern cloud identity and access management approaches (e.g. AWS Cognito or equivalent) is a plus. * Strong communication skills - able to work directly with product and cross-functional stakeholders, and to mentor or direct engineers outside their own core discipline. * Comfortable with ambiguity: this is a build-phase product with evolving scope and infrastructure decisions still being finalised. BENEFITS AND PERKS * 25 days annual leave (excluding bank holidays) * Enhanced pension scheme with 5% matching * Hybrid working model * Complimentary Unmind wellbeing app * Onsite gym (Basingstoke) * Access to sporting events and tickets * Sony Group Company discounts EQUAL OPPORTUNITY EMPLOYER Hawk-Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership. We value diversity and strive to create an environment where everyone can reach their full potential. APPLY TODAY If you are passionate about building high-performance backend systems and want to work on real-time data products at scale, we would love to hear from you.
PRINCIPAL COMPUTER VISION / MACHINE LEARNING ENGINEER JOIN OUR TEAM AT HAWK-EYE INNOVATIONS Value Stream: Innovation Hub Location: Hybrid working – minimum 2 days per week in the office Office: London, Basingstoke and Bristol Contract: Permanent, Full-Time Salary: £76,340 – £109,060 per annum JOIN OUR TEAM AS A PRINCIPAL COMPUTER VISION / MACHINE LEARNING ENGINEER AT HAWK-EYE INNOVATIONS We're looking for an exceptional Principal Computer Vision / Machine Learning Engineer to join our Innovation Hub and help shape the next generation of sports tracking technology. Working at the intersection of computer vision, applied mathematics and machine learning, you'll tackle some of the most technically challenging problems in sports technology. From reconstructing accurate 3D trajectories from multi-camera systems to deploying advanced algorithms onto embedded hardware, you'll play a key role in developing solutions that power world-leading tracking technology used across global sport. If you enjoy solving complex engineering challenges, influencing technical direction and building production-ready computer vision systems, we'd love to hear from you. WHAT YOUR DAY WILL LOOK LIKE As a Principal Computer Vision / Machine Learning Engineer, you'll play a key role in developing the next generation of computer vision technology within our Innovation Hub. Working at the intersection of computer vision and applied mathematics, you'll transform raw 2D detections from camera systems into accurate 3D positional and trajectory data, ensuring outputs are physically plausible, robust and production-ready. You'll collaborate with software engineers, machine learning specialists and product teams to solve complex technical challenges, helping bring advanced tracking technology into a wider range of sporting environments. APPLIED COMPUTER VISION * Design and develop algorithms that reconstruct accurate 3D positional and trajectory data from 2D detections, applying mathematical and physical modelling of motion, projectiles and object interaction. COMPUTER VISION SYSTEMS * Design and build computer vision components supporting detection, tracking and calibration workflows across multiple sports. CALIBRATION & VALIDATION * Contribute to calibration systems, handling coverage gaps and validating reconstructed trajectories against real-world scenarios. EMBEDDED DEPLOYMENT * Support the optimisation and deployment of algorithms onto embedded NVIDIA Jetson hardware, helping deliver efficient real-time performance on edge devices. MACHINE LEARNING COLLABORATION * Work alongside our dedicated Machine Learning discipline, leveraging existing detection models where appropriate while owning the Computer Vision and applied modelling layer built on top of them. TECHNICAL LEADERSHIP * Influence algorithm design, technical architecture and data pipeline decisions within a fast-moving product team while providing technical guidance across complex engineering challenges. CROSS-FUNCTIONAL COLLABORATION * Partner with data platform, backend and frontend engineers to define data requirements, representative datasets and reliable production outputs. QUALITY & RELIABILITY * Help ensure tracking outputs remain accurate and reliable across challenging real-world environments where conditions can vary significantly. WHAT WE VALUE At Hawk-Eye, we thrive on solving difficult engineering problems through innovation, collaboration and technical excellence. As a Principal Engineer, you'll remain hands-on while influencing the technical direction of our products. You'll work alongside highly skilled engineers across Computer Vision, Machine Learning and Software Engineering to develop innovative solutions that continue to push the boundaries of sports technology. We're looking for someone who enjoys solving complex technical challenges, embraces ambiguity and wants to make a lasting impact through technical leadership and engineering excellence. SKILLS, KNOWLEDGE, AND EXPERTISE We're looking for someone with: * Extensive commercial experience in Computer Vision with a strong grounding in applied mathematics and physical modelling. * Expertise in trajectory estimation, motion reconstruction, projectile physics or similar 2D-to-3D reconstruction problems. * Experience designing Computer Vision algorithms for detection, tracking, calibration or reconstruction systems. * Experience working with camera-based data sources, tracking pipelines or spatial and temporal datasets. * Strong C++ development experience. * Python experience for prototyping, experimentation or tooling would be advantageous. * Experience deploying or optimising algorithms for embedded or edge GPU hardware, particularly NVIDIA Jetson, is highly desirable. * Working knowledge of Machine Learning techniques is beneficial; however, this role is primarily Computer Vision and applied modelling focused rather than Machine Learning research focused. * Comfortable working with ambiguity and evolving requirements within a fast-paced, product-focused engineering environment. * Excellent communication skills with the ability to collaborate across Computer Vision, Machine Learning, backend, frontend and data platform teams. * Experience influencing technical direction and contributing to architecture decisions. WHAT THIS ROLE IS NOT To help set expectations, it's important to understand what this role focuses on: * This is not a pure Machine Learning research role. The emphasis is on applied Computer Vision, mathematical modelling and delivering production-ready solutions rather than researching or training novel Machine Learning models. * This is not a Data Engineering role. You'll be responsible for producing high-quality model outputs, while separate teams own data storage, transformation, APIs and wider platform services. * This is not a people management role by default. As a Principal Engineer, you'll provide technical leadership, influence engineering decisions and mentor through technical expertise. Depending on the team structure, there may be opportunities to lead a squad or technical discipline, but direct line management is not a core responsibility. REWARD, BENEFITS, AND WELLNESS We offer a comprehensive package to support your growth and well-being. UNITED KINGDOM * Annual Leave: 25 days (excluding bank holidays). * Enhanced Pension Scheme: 5% matching. * Flexible Working: Hybrid model (minimum 2 days in the office per week). * Wellness: Complimentary Unmind app and onsite gym (Basingstoke). * Exclusive Perks: Access to sporting events and tickets, plus Sony Group Company discounts. HUNGARY * Annual Leave: Standard according to local labour law. * Flexible Working: Hybrid model (2 days in our office per week). * Exclusive Perks: Access to sporting events and tickets, plus Sony Group Company discounts. * Additional Benefits: Cafeteria options (SZÉP Card, Nursery & Kindergarten contributions, Annual MOL Bubi Pass), private medical insurance, life & accident insurance, MindentMent Dental Clinic discounts, seniority awards, and an Employee Assistance Program. ABOUT US Hawk-Eye Innovations, part of Sony Sports Technology, is a world leader in sports technology. We deliver sophisticated officiating, broadcast and player tracking solutions across more than 25 international sports. Every year, our technology supports over 30,000 sporting events across more than 500 stadiums in 90 countries. Our Innovation Hub focuses on solving the next generation of technical challenges, developing cutting-edge Computer Vision and Machine Learning solutions that continue to redefine what's possible in sports technology. EQUAL OPPORTUNITY STATEMENT As an active part of a culturally and socially diverse society, Sony Sports Technology is committed to building a workforce that is diverse, inclusive and representative of the communities we serve. Sony Sports Technology is an equal opportunity employer and welcomes applications from people of all backgrounds and experiences. We recruit, retain, develop and promote people based on their skills, qualifications and experience. Our commitment is to provide a respectful, inclusive environment where everyone has the opportunity to contribute, grow and succeed. APPLY TODAY Join Hawk-Eye Innovations and help shape the future of sports technology. As a Principal Computer Vision / Machine Learning Engineer, you'll work on some of the most technically challenging problems in Computer Vision, applied mathematics and real-time tracking, helping build the next generation of world-leading sports technology.
Operations Lead 🎾Hawk-Eye Tennis 📍Location: UK Based - Approximately 90% Office/Remote, 10% on-site 📝Contract: Permanent, Full Time 💰Salary: £32,070 - £36,620 depending on experience WHY HAWK-EYE & WHY TENNIS? Join us at Hawk-Eye and be part of an exhilarating journey through the world of sports events. Our operations teams play a crucial role in delivering high-quality experiences at major sporting events worldwide. These are the different areas that you can explore: * Technical: Testing, improving and stress testing our systems to enhance the performance of our delivery across the tours. * Creative: Working closely with TV directors and external broadcasters to provide statistics and storytelling of insights across tennis matches during live broadcasts. * Operations: Reviewing, improving and strategising how we improve the efficiency of delivery across the globe. * Projects: On-site management of our service delivery across the globe. Liaising with external stakeholders to organise our technical requirements to be ready and sites to be prepared for our arrival, and to deliver our services to the deadline of the events. * Broadcast Production: Rigging and directing live TV broadcasts across the Masters 1000s ATP tour. 📋Responsibilities * Owner of our staffing process and communication, both internally and externally. * Maintain operational scheduling commitments and own the scheduling framework for tennis. * Lead planning and resourcing staff for Tennis events , establish strong operational teams based on service delivery requirements, to hand over to Project Managers for each event. * This includes coordinating with the SP Operations and Production Manager to ensure effective cross-utilisation of staff across both functions. * Own and improve processes for annual leave, work from home, T&D days & kit maintenance. Identify opportunities for process improvement. * Coordinate casual staff and work with HR to raise contracts & approve expenses. Alongside Operations team and tennis management team define strategies, delivery models and processes to drive consistent, high quality service delivery. * Work with Training and Development Manager / Lead, drive progression and development of new and existing staff through development pathways. * Regular coordination with Operations Managers across Tour Sports/regions to resource “external” staff creatively and efficiently. * Contribute to a sustainable working model to ensure that working commitments are balanced and practical, leading to increased operator experience and staff retention. * Active role in Operations team, supporting the Operations Manager in day to day tasks and working to establish robust processes for service delivery across a range of projects. 📝Expectations * Efficient and cost-effective planning of staffing movements. * Both calculating appropriate rig, operational and derig allocations of teams across our events. And the Iterative review of staffing efficacy across events, contributing to a streamlined operational model across the tours. * Quantitative analysis of staff utilisation, development and retention. * Cost and time efficiencies found through effective planning. * Implementation and management of staff development programs. * Increased efficiency of delivery, opening up wider opportunities for new event (i.e. Can we find an operational model where HE Live at Challenger Events becomes viable?). * Ability to confirm staffing capacity for event delivery long term when presented with new business opportunities. ⚒️Skills, Knowledge and Expertise * Problem solving mindset. * Ability to pivot when operational situations change. * Strong organisational skills, effective time management, and resilience. * Strong ability to liaise with Team Managers, Senior members of the team, Project Managers to plan and ensure that operations directives are achieved. * Displaying leadership qualities and relied upon for operational excellence. * Excellent communication both up and down the department. * Ability to show balance & reason. * Willingness to make decisions from a team and business point of view. Equal Opportunity Employer Hawk-Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership status. We value diversity and strive to create an environment where everyone can reach their full potential. Apply Today! This is a fantastic opportunity to join Hawk-Eye Innovations and make a significant impact in sports technology. If you're looking for a role where you can solve real-world problems at scale, we’d love to hear from you!
Your role at Veezu: As a Fleet Administrator , you will provide administrative assistance for all fleet related items and you will arrange vehicle hire for Driver Partners if their car is off the road. You will use systems and software to ensure the correct management of Veezu fleet vehicles. Who are Veezu? Veezu is the UK's fastest growing taxi and private hire technology business operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more! What you’ll do: * Use our preferred vehicle hire software ‘Pro Hire’ to assist with fleet requirements for rental vehicles across our sites. * Travel to and from sites to support our Driver Partner Experience Teams with rental vehicle administration. You will be based in Solihull. * Liaise with the Driver Partner Experience Team to ensure vehicle rental charges are collected by VSL on behalf of VUK or VAL as necessary . * Produce and assist with the completion of rental agreements and ‘check out’ forms with our Driver Partners. * Assist in the organisation and booking of the fleet vehicles routine servicing. * Ensure that MOT & vehicle check appointments are carried out on time with the onsite workshops & garages. * Assist in the organisation and booking of vehicle hires swaps between our vehicle hire suppliers and the Driver Partners. * Ensure that our rental vehicles are routinely serviced. * Assist by photographing and reporting on damaged vehicles following fault or non-fault incidents. * Obtain and review DashCam recordings & footage, which could be used as evidence for incidents and insurance claims in the case of an accident. * Continuously audit our fleet vehicles, to ensure telematics and cameras are active and operational due to insurance requirements. * Re-format camera hardware when required. * Regularly liaise with ‘Radius’, our preferred DashCam providers. * Raise support tickets as and when required to our support departments. * Maintain up to date and accurate records of all warranty exchanges, serial numbers, and hardware including SD memory cards & sim card records. * Support Veezu Assist when required. * Complete driver licence checks for Driver Partners requiring vehicle hire. * Action fixed penalty notices and speeding fines incurred by the Driver Partners whilst driving our vehicle hire fleet. * Commit to maintaining our ISO27001 certification and set high standards for Information Security compliance. * Maintain information security to a recognised required standard in line with business needs * Follow information security policies and procedures * Ensure legal and contractual compliance What you’ll need: * As this role requires driving various vehicles from different locations, a manual driving licence is essential. * You will have excellent IT skills and are competent in using multiple software, including Excel and Microsoft Office. * You are analytical and data driven. * You are an excellent communicator. * Basic knowledge and experience of general motor insurance would be beneficial but full training will be provided. Where you’ll be: Your base will be our Solihull hub, however, it is expected that you will travel to and work from our hubs across the UK as and when required for the proper performance of your role. Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.
Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results Join Us, Concentric - "Your World Secured" We are currently looking to hire a Response Co-ordinator to join SPS Global's Corporate Team (A Concentric Company) in Hereford, England, United Kingdom. *This position requires working onsite from our Hereford, UK, Headquarters. Candidates must be able to work in the office. This is a part-time position, working 32 hours per week. JOB DESCRIPTION The Response Coordinator serves as a critical member of SPS Global’s Security Operations team, responsible for monitoring global events, managing incident response, supporting field operations, and ensuring the safety of personnel and assets worldwide. This position requires excellent situational awareness, communication skills, and the ability to coordinate logistics and response measures under pressure. Operating 24/7, the Response Coordinator supports real-time decision-making and acts as the first point of contact for incident reporting and escalation. RESPONSIBILITIES Threat Monitoring & Intelligence: * Continuously monitor open-source intelligence, commercial platforms, internal communication channels, and travel alerts to identify emerging threats or disruptions. * Assess the relevance and credibility of global incidents (e.g., civil unrest, terrorism, natural disasters, cyber threats) and escalate them in accordance with Standard Operating Procedures (SOPs). * Compile and disseminate timely threat assessments and situational reports to internal stakeholders and clients. Incident Management & Emergency Response: * Act as a central point of contact for reporting and coordinating responses to incidents affecting SPS personnel, clients, or operations. * Follow established response protocols to manage critical incidents, ensuring accurate documentation and communication throughout the event's lifecycle. * Liaise with security, operations, and client teams to coordinate safe travel, emergency support, or evacuations when needed. Operational Support: * Maintain oversight of employee and contractor travel, especially in high-risk areas. Ensure movements are tracked and risks are mitigated through pre-travel advisories and monitoring. * Support logistics such as travel bookings and accommodations outside of regular business hours. * Monitor and manage critical systems, including alarm platforms, GPS tracking, and communications systems, to ensure they are functional and escalate issues as necessary. Communication & Coordination: * Serve as the first point of contact for incoming calls, client concerns, and internal security issues. * Maintain close coordination with regional security teams, clients, and leadership to support continuity of operations. * Provide regular updates and intelligence briefings to leadership, clients, and operational teams. Administrative & Compliance: * Ensure all incidents and responses are accurately logged and documented in accordance with internal SOPs and regulatory standards. * Adhere to SPS Global’s operational, ethical, and compliance standards at all times. * Maintain a strong understanding of SPS operational procedures and contribute to the improvement of response protocols. REQUIRED QUALIFICATIONS * Prior experience working in a GSOC or similar operations center/call center would be advantageous. * This is a full-time position consisting of 8-hour shifts. * The shift system will consist of working either four Night shifts (11:00 pm - 7:00 am), four Morning shifts (7:00 am - 03.00 pm), or four Late shifts (3:00 pm - 11:00 pm), followed by four Rest Days. * Shifts will alternate from 4 x Night then 4 x Rest Days, 4 x Lates then 4 x Rest Days, and finally 4 x Early then 4 x Rest Days, with the sequence then repeating. * Must be able to legally work in the country where this position is located without visa sponsorship. PREFERRED QUALIFICATIONS * Minimum 2 years of experience in a Security Operations Center (GSOC), emergency response, intelligence analysis, military operations, or similar role. * Ability to assess and evaluate sensitive or high-pressure situations, making timely and sound decisions. * Skilled in researching, investigating, and synthesizing complex information from multiple sources to identify and assess potential threats. * Strong organizational and planning capabilities; able to manage multiple tasks and prioritize effectively in dynamic environments. * Excellent written and verbal communication skills, with the ability to clearly convey complex issues to diverse audiences. * Customer service mindset with a professional, solutions-oriented approach to client interactions. * High attention to detail and a commitment to accuracy and accountability. * Proficiency in IT is strongly preferred. * Strong interpersonal skills and professional demeanor when interacting with clients, stakeholders, and team members. COMPENSATION & BENEFITS * 20 Vacation Days plus Bank Holidays (8) * Personal Accident Insurance * Employee Assistance Program for personal needs * Enrollment into the pension scheme to which SPS contributes 3% of your salary * Credentity Protection - Eclipse Digital Protection by Concentric * Dedicated Security and Intelligence Training Programs for Professional Development * Coaching and Mentoring Opportunities Hereford, United Kingdom Pay Range £30,000—£30,000 GBP Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.
Who are we? At Technimove, we’re passionate about transforming the way the world’s leading IT service providers manage their data centres. As the market leader in Data Centre Transformations, we deliver high-quality Professional Services and Data Centre Migrations for global clients, from ambitious start-ups to some of the most recognisable names in tech. Our secret weapon? Our people. Known as our TechniPeople, we’ve built a diverse, supportive, and ambitious team that thrives on collaboration, innovation, and passion. Some of our colleagues have been with us for over a decade, while many others are just starting their journey — but all share the same energy, drive, and love for what we do. Location: Hayes Rota-based shift schedule covering Monday to Sunday, including morning, day, and night rotations. The Role: We are seeking multiple Level 1 and Level 2 Data Centre Engineers to support ongoing operations at our customers data centre in Hayes. This role is hands-on and business-critical, ensuring the smooth installation, maintenance, and decommissioning of data centre infrastructure. You will be responsible for providing advanced technical support, troubleshooting, break-fix and maintenance of high-performance datacentre systems that include GPUs, networking, cooling, and storage technologies. This role is critical to guaranteeing uptime, performance, and reliability of infrastructure and requires strong collaboration with engineering, operations, and vendor partners in order to meet our SLAs. Key responsibilities: * Deliver advanced smart hands support across the clients data centre environments, including complex racking, stacking, structured cabling, hardware lifecycle tasks, and on-site diagnostics. * Independently execute and oversee technical migration, installation, and engineering engagements to a high standard. * Collaborate closely with Consultancy, Project/Programme Management, and customer technical teams to lead onsite execution under defined project structures. * Perform installation, upgrade, remediation, and verification of enterprise compute, network, storage and AI/high-density hardware (NVIDIA, Dell XE/XE9680, Lenovo ThinkSystem, Supermicro GPU servers, Nokia AirFrame/Cloud). * Support documentation creation including LLDs, runbooks, test plans, rack plans, and post-engagement reports. * Execute site surveys, assess infrastructure readiness, and provide technical input into Statements of Work. * Champion safety standards, including correct lifting practices, ESD handling, power safety, and risk identification. * Participate in on-call rotations to provide 24/7 coverage for critical infrastructure incidents. Technical skills: * Experience supporting datacentre infrastructure, including servers, network hardware, and storage systems. * Strong troubleshooting skills with the ability to diagnose and resolve complex hardware and infrastructure issues. * Working knowledge of Linux system administration * Familiarity with networking protocols, topologies, and troubleshooting (e.g., TCP/IP, BGP, VLANs). * Understanding of datacentre cooling, power distribution, and resiliency best practices. * Experience working in large-scale cloud or datacentre environments. * Strong communication skills and ability to collaborate across global teams If interested, please apply!
We're putting together a talented team to build the #1 training platform for Runners We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We’re growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the iPhone app of the year, reflecting the innovation and impact of what we’ve built & in 2025 we were acquired by Strava! Our ambition is huge: to become the go-to global leading training platform for millions of runners everywhere. We’re growing with purpose and looking for people who want to build something meaningful with lasting impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join. 🚀 ABOUT THIS ROLE We're looking for a Social Production Associate to be the operational backbone of Runna's US social content program. This is a back-of-house production and coordination role, you'll be the person who keeps the calendar running, the shoots on track, and the assets moving from brief to handoff. You won't be expected to be on camera; our ambassador community handles creator-facing content, and you'll be the one making sure everything behind the scenes runs smoothly. This role is based in our New York City office, working a minimum of 3 days per week on-site. THE TEAM YOU'LL JOIN You'll join a small, growing US social team working in close partnership with Runna's UK social and brand teams. Social is one of Runna's primary growth channels, it's how we reach new runners, build community trust, and show the world what the app can do. The team moves fast, takes the work seriously, and genuinely cares about making content that lands. WHAT YOU'LL DO * Own the day-to-day management of Runna's US social editorial calendar, keeping it accurate, sequenced, and visible to all stakeholders * Coordinate end-to-end production for US social content. From shoot brief through logistics to creative handoff, with full accountability for on-time, on-brief delivery * Write clear, detailed shoot briefs that give the creative team direction and reduce unnecessary back-and-forth * Manage talent scheduling and day-of production logistics independently, including capturing real-time content at events * Coordinate asset delivery between creative, brand, and publishing teams to ensure content is ready on spec * Keep social assets organised across Google Drive, AIR, and Dash Social, and support tagging and reporting workflows * Work closely with the UK social team to keep US and global content aligned * Own regular performance reporting for US social channels (pulling data in Dash Social, tracking key metrics, and translating what the numbers are telling us into content decisions) * Flag when content isn't working and bring alternatives, you're not just executing, you're thinking WHAT YOU'LL BRING TO THE TEAM * Experience coordinating content shoots or productions from brief to delivery — you know what can go wrong and how to prevent it * Genuine platform fluency on Instagram and TikTok, you understand what performs and why, not just how to post * Strong organisational instincts. You build the tracker before anyone asks and manage asset delivery without being chased * Clear, reliable communication across teams. You keep stakeholders updated and know how to move projects forward without unnecessary escalation * Confidence with social analytics. You can pull a report, read what it's telling you, and connect performance data to content decisions * Familiarity with tools including Asana, Dash Social, AIR, Google Drive, and Figma is a plus * Experience working with ambassador or influencer talent is a plus BENEFITS We’re offering a salary of $100,000 - $110,000, plus participation in Strava's long-term incentive (stock) programs. We’re also committed to continually evolving our benefits to support you as we grow. Here is a brief overview what we currently offer in the USA 🇺🇸 1. 🏢 Flexible working – we typically spend 3 days a week together in the office. 2. 🏝️ 25 days holiday, plus bank holidays 3. 📱Free Runna & Strava subscriptions for you and 3 of your friends (get ready to be your friends fave person or save them for holiday presents!) 4. 🧘 Headspace membership 5. 💸 Money every year to spend on gear, events and the gym! 6. 🏥 Health insurance (including Dental and Vision) and workplace 401K scheme. 7. 💖Modern Health is a mental wellness platform and app that combines technology with professional support to improve mental well-being and reduce stress 8. 🥕Carrot fertility support - this benefits provider can provide inclusive fertility, hormonal health, and family-forming benefits to our global employee population and takes the burden off what we know can be a stressful process. Please see more info on our amazing benefits here: Benefits at Runna OUR INTERVIEW PROCESS Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages: 1. Introductory chat with Josh, Talent Partner (20-minute video call) 2. Second round interview with Charlotte Watts (Senior Manager, Social and Content) (60 minutes video call) 3. Final round with Charlotte and a few other members of the team Please let us know if there’s anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process, so please speak to your Talent Partner! HOW TO APPLY Please apply through this link (this will take you to our Ashby career hub). Please note, we are unable to accept any applications outside of Ashby. If you have any questions regarding the status of your application, please email careers@runna.com Still have questions or want to know more? Check out our Careers Page ✨
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