Sökresultat för "support systems"

Want to influence the bigger picture? At Saab, you can realise amazing innovations that keep people and societies safe. Together, we can truly make an impact - and your part matters. Your role Take this opportunity to join Saab and the Product Unit Electronic Warfare, working with our EW product family. The Product Unit is responsible for the products dispensers, ground support systems, radar warner system to Tornado, standoff Jamming and future products for compact Arexis and Stand of Jamming. To continue driving innovation and growth, we're seeking a passionate and experienced Line Manager to lead our System Management department. As Manager for System Management, you will lead and provide strategic direction and guidance for System Engineers, Safety Engineers and Configuration Management Engineers. You will help cultivate a collaborative environment that supports continuous growth, ensuring your team has the tools, trust, and support needed to reach their full potential. Your key responsibilities will be: Ensure alignment between departments objectives and overall organizational strategy and objectives. Take the lead to further development and implement best practices, optimizing the quality and efficiency of our Systems Engineering, ensuring consistency and alignment across all departments. Responsible for building collaboration and buy-in from all stakeholders. As Manager of the System Management department, you will have the overall responsibility of the system development, delivery, and maintenance of our customer projects. You will drive both operational and strategic initiatives to ensure high quality, efficient delivery, and continuous improvement. Your profile We're looking for a line manager with strong analytical skills and a data-driven approach to solving complex problems. Your leadership is value-driven, and you have a proven ability to inspire and guide teams through change. You lead with a people-centered approach, recognizing the human side of transformation while continuously improving workflows and driving efficiency. You communicate clearly and effectively across teams, cultures, and countries, building strong relationships and encouraging collaboration. With solid business acumen and financial understanding, you keep both operational and strategic goals in focus. To succeed in this role, you have: Proven leadership and line management experience. Experience in Systems Engineering work, product development lifecycles and a broad understanding of technical systems. Strong internal and external communication skills. Master of Science in Engineering or another related field. Fluent in both written and spoken English and Swedish. This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here

Hur ser din arbetsdag ut? Du kommer att jobba som Miljöarbetare hos oss med insamling av hushållsavfall i Skellefteå kommun. Du kör enligt förplanerade rutter och hanterar extrahämtningar och eventuella avvikelser via datastöd i fordonet. Du utgår från våra lokaler i Skellefteå, där vi bland annat har personalutrymmen för chaufförer, lager och uppställningsplatser för våra fordon. Våra insamlingsfordon är baklastare, i huvudsak nya 4-facksfordon. Arbetstiderna är dagtid måndag till fredag.  Vi söker dig som Har erfarenhet av att köra lastbil, gärna baklastare. Du är intresserad av miljö och självklart trivs du med chaufförsyrket och är mån om att utföra ett bra jobb. Du är bekväm med att fatta egna beslut och känner ett engagemang för att jobben vi utför alltid håller en hög nivå.  Du har som lägst C-kort samt giltigt YKB Vi ska vara det ledande bolaget på de områden vi väljer att verka och vi ska ligga i framkant av utvecklingen. Vi ska vara en attraktiv arbetsgivare med en personlig framtoning där människor trivs att arbeta och våra kunder ska alltid känna sig trygga när de anlitar oss som leverantör. Välkommen till oss Företaget Allmiljö är ett helägt dotterbolag inom koncernen Kaj Johansson Gruppen AB. Företaget har huvudkontor i Umeå och filialer på flera orter i Sverige. Allmiljö AB har ca 90 anställda och ingår i Kaj Johansson Gruppen där även Kaj Johansson Åkeri ingår. Verksamheten i koncernen bedrivs inom fyra huvudsakliga affärsområden: Slam & Renhållning, Transport & Logistik, Mark & Anläggning samt Täkt & Maskin. I koncernen finns ca 100 lastbilar och ca 50 anläggningsmaskiner. Koncernen har drygt 230 anställda och omsätter ca 500 tkr per år.  Det som kännetecknar oss är att vi är personliga - vi är pålitliga, uppriktiga och ärliga människor som personligen levererar våra tjänster och produkter. Vi är modiga - vi går vår egen väg och vi gör alltid det vi tror på. Läs gärna mer på eller www.kajs.se. www.allmiljo.se Intresserad? Vi går igenom ansökningarna löpande så ansök så snart som möjligt.  har du frågor kontakta gärna Håkan Åström

We are looking for a Director of Sales and Marketing Systems who will lead and develop the systems our sales and marketing colleagues rely on every day, all over the world. This is a senior role, part of the global Information Systems management team, reporting to our CIO. Do you want to work for a company where the demands are high, the atmosphere is warm, and the opportunities are enormous? Who is your future team? Information Systems is Axis's largest cross-functional department, intensely woven into every part of the company. Managers at Axis are one of the team, with a strong focus on coaching colleagues and helping people get the best out of their own abilities. The level of knowledge here is high, and we are happy to share what we know. At the same time we are unpretentious, and we hope you will teach us something in return. Axis is a global company with a presence in 180 countries and our own staff in 52 of them. Your primary collaboration surfaces will be here in Lund, but the purpose of the role reaches much further - the systems you are responsible for support our sales and marketing colleagues in every region we operate in. We who will become your colleagues are glad and confident - we have already made a fantastic journey together, and with your help we will write the next chapter in it. Your teams cover a broad and connected landscape: the technical web team behind axis.com, our marketing automation systems, our CRM (Customer Relationship Management) systems, our support systems, our translation and localization agenda, and the many other systems that help our marketing organization work efficiently across languages, markets, and time zones. What you'll do here as Director of Sales and Marketing Systems You will manage the systems that make our global sales and marketing engine run - and, just as importantly, take part in helping us decide where that engine is headed next. These systems sit like levers in the company's business processes. Get them right and the whole of sales and marketing moves faster, smarter, and closer to the customer. That is the heart of your job: to make sure they keep doing exactly that, today and as the landscape keeps changing. Lead and develop the teams responsible for Axis' sales and marketing systems Drive the direction of systems including CRM, marketing automation, web, support systems, and localization Turn business needs into practical technical solutions and architectural initiatives Contribute to moving the department towards ownership of whole information flows - where systems talk to each other, share data freely, and keep our colleagues and customers at the center Collaborate closely with global sales and marketing organizations Support technology planning, prioritization, and investment decisions Take good care of your staff and make the most of limited resources Who are we looking for? We think you are forward-looking and proactive by nature, used to collaborating in a global and multicultural environment, and genuinely at home in the combination of activities that sit across sales and marketing. You understand the business - what sales and marketing are trying to achieve, and how they actually work day to day - and you are equally comfortable on the technical side, driving change and positioning an organization technically for what comes next. You adapt as conditions shift and keep leading with both compassion and result orientation. It matters that you communicate well and have a real ability to understand and solve problems from many different perspectives. The technological landscape moves fast, and standing still is not an option. We are looking for someone who knows the tricks of the trade but who is also good at reading where things are heading - staying a step ahead rather than catching up. We'd love to hear that you have: Demonstrated experience leading and developing teams in a technology or systems environment A strong understanding of the sales and marketing systems landscape (such as CRM, marketing automation, web platforms, and localization) The ability to bridge business needs and technical solutions - comfortable with both strategic discussions and technical depth Experience collaborating across functions and regions in a global organization A coaching leadership style with a genuine commitment to developing people Bonus points if you also bring: Experience driving technology roadmaps and managing system portfolios across multiple business functions Experience leading change in an organization moving towards integrated information flows Ready to Act? Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. We welcome all applications. Vacation is important! At Axis we value work-life balance and that means that during summer many of us are on a well-deserved vacation. During this period of time, you can expect some delay in our response, but we will get back to you as soon as possible! Want to know more about the role, your future colleagues, or Axis as a company? Contact recruiting manager Jonas Hansson at +46 46 272 18 00 (Switchboard)

We’re looking for a Customer Success Intern (4–6 months) who wants hands-on experience working closely with customers in a fast-growing B2B SaaS company. In this role, you will support our Senior Customer Success Manager in ensuring our customers get maximum value from Sid. This means helping customers operationally, handling requests, assisting with support, and improving how we deliver customer success. You will also work on internal projects to improve processes, documentation, and playbooks, helping us scale our Customer Success organization as we grow. This internship is ideal for someone who enjoys solving problems, working with people, and building systems that make teams more efficient. What You’ll Actually Do Your role will combine customer-facing work, operational support, and internal process development. You will: Customer Support & Operational Work Support customers with requests, questions, and product usage. Help triage and respond to incoming support inquiries. Assist customers in understanding how to use Sid effectively. Follow up on customer requests and ensure issues are resolved. Document recurring questions and solutions. Customer Success Collaboration Work closely with the Senior Customer Success Manager on daily operations. Prepare materials and information for customer meetings. Join customer calls to understand their needs and challenges. Help track customer progress and engagement. Process Improvement & Projects A key part of the role is helping us build scalable Customer Success processes. You will: Identify repetitive tasks and suggest automation or improvements. Develop internal playbooks and documentation. Help structure onboarding materials and customer guidance. Improve internal workflows for support and customer communication. Work on specific CS projects to improve efficiency and customer experience. Product & Customer Insights Collect feedback from customers and share insights internally. Identify common product questions or friction points. Help the team prioritize improvements based on customer feedback. Your end goal: help customers succeed while improving the systems that make Customer Success scalable. Who You Are Must-haves Currently studying or recently graduated in business, marketing, communication, or a related field. Interested in Customer Success, SaaS, and customer experience. Structured and detail-oriented. Comfortable communicating with people and solving problems. Curious and proactive, you enjoy improving how things work. Strong written and verbal communication skills in English and Swedish. Nice-to-haves Experience working with customers, support, or service roles. Familiarity with CRM systems like HubSpot. Interest in SaaS onboarding, support systems, or customer lifecycle management. Experience writing documentation, guides, or internal processes. Interest in using AI tools and automation to improve workflows. What You’ll Get At Hey Sid, you’ll work directly with real customers and help shape how our Customer Success function operates. You won’t just observe, you’ll contribute to improving how we support and scale our customer base. We offer: Hands-on experience in Customer Success within a B2B SaaS company Direct mentorship from our Senior Customer Success Manager Exposure to real customer conversations and challenges Opportunities to design playbooks, documentation, and scalable processes Access to modern SaaS tools and AI workflows A fast-moving startup environment with significant learning opportunities Possibility to transition into a full-time Customer Success role Why This Internship Matters Customer Success is central to how we grow at Hey Sid. Your work will directly impact how customers experience our product and how efficiently we support them. By improving processes, documenting knowledge, and supporting customers operationally, you will help us build a Customer Success function that scales with the company. About Sid Founded in 2024, Hey Sid is a next-generation, person-targeted advertising platform that helps B2B companies reach decision-makers with precision. We bring together audience identification, creativity, and campaign management into one streamlined flow, ensuring that every ad dollar reaches the right person. As a young and fast-growing company, we're building an ambitious team that values ownership, creativity, and results. Joining us means the opportunity to have a real impact on both the business and your career growth.

We’re looking for a Customer Success Intern (4–6 months) who wants hands-on experience working closely with customers in a fast-growing B2B SaaS company. In this role, you will support our Senior Customer Success Manager in ensuring our customers get maximum value from Sid. This means helping customers operationally, handling requests, assisting with support, and improving how we deliver customer success. You will also work on internal projects to improve processes, documentation, and playbooks, helping us scale our Customer Success organization as we grow. This internship is ideal for someone who enjoys solving problems, working with people, and building systems that make teams more efficient. What You’ll Actually Do Your role will combine customer-facing work, operational support, and internal process development. You will: Customer Support & Operational Work Support customers with requests, questions, and product usage. Help triage and respond to incoming support inquiries. Assist customers in understanding how to use Sid effectively. Follow up on customer requests and ensure issues are resolved. Document recurring questions and solutions. Customer Success Collaboration Work closely with the Senior Customer Success Manager on daily operations. Prepare materials and information for customer meetings. Join customer calls to understand their needs and challenges. Help track customer progress and engagement. Process Improvement & Projects A key part of the role is helping us build scalable Customer Success processes. You will: Identify repetitive tasks and suggest automation or improvements. Develop internal playbooks and documentation. Help structure onboarding materials and customer guidance. Improve internal workflows for support and customer communication. Work on specific CS projects to improve efficiency and customer experience. Product & Customer Insights Collect feedback from customers and share insights internally. Identify common product questions or friction points. Help the team prioritize improvements based on customer feedback. Your end goal: help customers succeed while improving the systems that make Customer Success scalable. Who You Are Must-haves Currently studying or recently graduated in business, marketing, communication, or a related field. Interested in Customer Success, SaaS, and customer experience. Structured and detail-oriented. Comfortable communicating with people and solving problems. Curious and proactive, you enjoy improving how things work. Strong written and verbal communication skills in English and Swedish. Nice-to-haves Experience working with customers, support, or service roles. Familiarity with CRM systems like HubSpot. Interest in SaaS onboarding, support systems, or customer lifecycle management. Experience writing documentation, guides, or internal processes. Interest in using AI tools and automation to improve workflows. What You’ll Get At Hey Sid, you’ll work directly with real customers and help shape how our Customer Success function operates. You won’t just observe, you’ll contribute to improving how we support and scale our customer base. We offer: Hands-on experience in Customer Success within a B2B SaaS company Direct mentorship from our Senior Customer Success Manager Exposure to real customer conversations and challenges Opportunities to design playbooks, documentation, and scalable processes Access to modern SaaS tools and AI workflows A fast-moving startup environment with significant learning opportunities Possibility to transition into a full-time Customer Success role Why This Internship Matters Customer Success is central to how we grow at Hey Sid. Your work will directly impact how customers experience our product and how efficiently we support them. By improving processes, documenting knowledge, and supporting customers operationally, you will help us build a Customer Success function that scales with the company. About Sid Founded in 2024, Hey Sid is a next-generation, person-targeted advertising platform that helps B2B companies reach decision-makers with precision. We bring together audience identification, creativity, and campaign management into one streamlined flow, ensuring that every ad dollar reaches the right person. As a young and fast-growing company, we're building an ambitious team that values ownership, creativity, and results. Joining us means the opportunity to have a real impact on both the business and your career growth.

Want to influence the bigger picture? At Saab, you can realise amazing innovations that keep people and societies safe. Together, we can truly make an impact - and your part matters. Your role As Manager for Product Management, you will lead the Product Management function within Product Unit EW, managing a team of Product Managers (PMs) and Technical Product Managers (TPMs). The Product Unit is responsible for the products dispensers, ground support systems, radar warner system to Tornado, standoff Jamming and future products for compact Arexis and Stand of Jamming. You will hold the overall responsibility for the product family from a product perspective - ensuring that our offerings remain competitive, profitable and aligned with future customer needs and operational demands. In this role, you combine people leadership with active product ownership, driving strategy, roadmap and lifecycle management while creating the conditions for your team to succeed. Key responsibilities include: Lead and develop a team of Product Managers and Technical Product Managers Ensure a clear product strategy, roadmap and lifecycle management across the EW portfolio Ensure effective management of product configurations (legacy, current and future), balancing performance, cost and profitability Support Winning Business by contributing to marketing and sales campaigns with strong product direction Support Execute Business by ensuring alignment between product strategy and development planning Drive structured ways of working within product management and across interfaces Translate market, customer and operational insights into clear product priorities and decisions In the coming years, you will focus on: Strengthening the product organization and its ways of working Driving product roadmaps and long-term development initiatives Supporting ongoing marketing and sales campaigns Ensuring sustainment and evolution of existing systems The role includes national and international travel. Your profile We're looking for a line manager with a strong and structured product mindset. You combine strategic thinking with the ability to stay close to product decisions and support your team in navigating complexity. You are confident, communicative and skilled at aligning stakeholders across functions, organizations and cultures. To succeed in this role, you have: Strong leadership experience, including personnel and budget responsibility Solid background in product management within advanced or high-tech environments Good understanding of the Electronic Warfare domain Proven ability to drive both product and business development Strong analytical and strategic capabilities Excellent communication skills, with the ability to engage both technical experts and senior stakeholders Fluent in both written and spoken English and Swedish. This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply. What you will be a part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here

Myndigheten för civilt försvar är den ledande, inriktande och samordnande myndigheten i det civila försvaret. Vi säkerställer att samhället är förberett för kris, höjd beredskap och krig. Vill du vara med och leda arbetet med att göra hela Sverige redo? Då kan du vara vår nästa kollega. Som förvaltningsledare för Operativ-IT och OSS (Operational Support Systems), kommer du vara en del av teamet på Sektionen för IT-infrastruktur och nätövervakning inom Enheten för Samhällsviktiga kommunikationstjänster. Hos oss får du möjligheten att bidra till samhällets beredskap genom utvecklingen av de samhällsviktiga kommunikationstjänsterna inom SWEN, The Swedish Emergency Network. Du kommer som förvaltningsledare att ansvara för förvaltning samt vidare utveckling av IT infrastrukturen och bidra till en stabil och långsiktigt hållbar utveckling inom civilförsvaret. Ditt ansvar och dina arbetsuppgifter Som förvaltningsledare på sektionen för IT-infrastruktur och nätövervakning kommer du arbeta med förvaltning av enhetens IT plattformar samt stödsystem i flera olika tekniska miljöer. Du ansvarar för att ta fram och verkställa förvaltningsplanen i tätt samarbete med funktionsledaren för Operativ IT. I dina arbetsuppgifter ingår bland annat: Förvaltning av befintliga och framtida IT- och OSS-miljöer. Förbättrings- och kvalitetsarbete. Ansvar för tillhörande budgetarbete. Rapportering av status, avvikelser och kostnadsuppföljningar. Livscykelhantering. Dina kunskaper och kompetenser Vi söker dig som har: Relevant akademisk utbildning eller motsvarande arbetslivserfarenhet som vi bedömer likvärdig. Erfarenhet av arbete som förvaltningsledare inom IT-system Erfarenhet av arbete med OSS (Operational Support Systems). Erfarenhet av budgetering och uppföljning. Grundläggande kunskap kring telekom och nätverkshårdvara. God förmåga att uttrycka dig i såväl tal som skrift på svenska och engelska. Det är meriterande om du har: Erfarenhet av samarbete med externa leverantörer. Erfarenhet av arbete inom statlig myndighet. Kravhantering och prioritering av backlog. Erfarenhet av licenshantering och inventering. Erfarenhet av offentlig upphandling enligt LOU. I allt vårt arbete, både internt och externt, ska vi agera utifrån den statliga värdegrunden. Som alla medarbetare och ledare hos oss förväntas du agera utifrån myndighetens förhållningssätt. Förhållningssätten gäller i vardag, kris och krig. De ska ses som en helhet och bygger på varandra; samarbetsinriktad – proaktiv - handlingskraftig. Läs mer om våra förhållningssätt I vår operativa verksamhet är det viktigt att du tar ansvar för din uppgift och att du själv strukturerar ditt angreppssätt och driver dina processer vidare. Du planerar, organiserar och prioriterar arbetet på ett effektivt sätt. Sätter upp och håller tidsramar. Du arbetar noggrant och är väl medveten om mål och kvalitetsstandarder. Du är lugn, stabil och kontrollerad i stressituationer där du behåller ett realistiskt perspektiv på situationer och fokuserar på rätt saker. Om anställningen Vi erbjuder dig en anställning tillsvidare på heltid som inleds med en provanställning. Din placeringsort kommer att vara Karlstad eller Stockholm och resor i anställningen förekommer. Majoriteten av våra anställningar innebär placering i säkerhetsklass. Vanligtvis krävs svenskt medborgarskap. Vid placering i säkerhetsklass kommer säkerhetsprövning med registerkontroll att genomföras före anställning enligt 3 kap i säkerhetsskyddslagen. De flesta medarbetare på Myndigheten för civilt försvar är krigsplacerade.     Om oss Sektionen för IT-​infrastruktur och nätövervaknings uppgift är drift och nätövervakning (NOC) för den operativa leveransen av tjänster och system i produktion. Vidare ingår administration och hantering av teknisk infrastruktur för verksamheten inklusive testverksamhet, radioplanering och operativ IT-säkerhet samt uppgifter för felavhjälpning och incidenthantering för andra och tredje linjens support för enhetens tjänsteleveranser. Vi har aktivitetsbaserat kontor där du kan välja arbetsplats efter egna behov. Du har också möjlighet att arbeta delar av arbetstiden på distans. Andra förmåner är möjlighet till friskvårdstimme, friskvårdsbidrag och förmånliga semestervillkor. Alla vi som arbetar på Myndigheten för civilt försvar förväntas och ska bidra till ökad jämställdhet och likabehandling för en arbetsmiljö och ett samhälle fritt från diskriminering. Läs mer om vår organisation, förmåner och hur det är att arbeta hos oss Vill du veta mer? Har du frågor är du välkommen att kontakta chef Kristofer Forssten. Fackliga företrädare är Carl Önne (Saco-S), Jan Herremo (ST) och Josefin Berglund eller Ann- Britt Paradis (SEKO). Samtliga nås via växelnummer 0771-240 240. Välkommen med din ansökan senast den 13 augusti 2026.

Title: Business functional owner - Finance & Logistics Working hours: Full time Reports to: CTO Location: J.Lindeberg HQ, Stockholm Role Overview The business functional owner of finance and logistics is responsible for the support tools for financial processes, planning, and warehouse logistics across J.Lindeberg. This role owns the datawarehouse in Fabric, the end-to-end finance data workflow as well as warehouse and logistics data flow, creating cross-functional alignment between Finance and Operations and facilitating data-driven insights to support business growth. The goal is to support business control, supply chain execution, and operational excellence. Objectives * Ensure stable system landscape to support finance processes and planning routines with a proactive mindset. * Support operational excellence across warehouse operations, logistics, and supply chain with a high-functioning, relevant system landscape. * Reduce manual tasks and operational risks through automation and workflow improvements. * Support scalability and reliability in financial reporting and warehouse management. * Build strong cross-functional alignment so that business teams feel supported and empowered. * Enable a data-driven approach to both financial and operational performance while maintaining the Fabric DataWarehouse Key Responsibilities Finance DataProcess Ownership * Own the implementation, operation, and roadmap of support systems for finance and logistics. * Ensure accurate, timely, and automated flows between finance systems (ERP, EDI, OMS, reporting tools, etc.). * Monitor and optimize financial workflows, proactively resolving bottelnecks and errors. * Primary internal owner of the semantic models in Fabric, ensuring they are kept up to date, regressions are solved in a timely manner, and supporting with new developments. * Drive continuous improvement and streamline way of working together with the business. Warehouse & Logistics Operations * Manage warehouse data processes including inventory management, fulfillment, and inbound/outbound flows. * Ensure operational workflows are efficient, scalable, and compliant with business requirements. * Support continuous improvement initiatives and process optimization. Collaboration * Proactivly identify areas of improvements and partner closely with Finance, Operations, Supply Chain, Logistics, Warehouse teams to translate business needs into technical and operational solutions. * Work with external vendors, logistics providers, and integration partners to deliver stable and scalable solutions. * Act as the main escalation point for finance and logistics process issues. Technical Leadership & Governance * Maintain system documentation, data flows, and integration maps for finance and warehouse processes. * Oversee our Fabric enviroment and manage our Semantic Model to support a datadriver operation. * Ensure data quality, compliance, and security across all relevant systems. * Lead or support projects such as system upgrades, new business launches, or process improvements. * Co-own and track KPIs for financial accuracy, warehouse efficiency, logistics reliability, and overall process performance together with the business. Innovation & Continuous Improvement * Identify opportunities to automate manual tasks and reduce operational friction. * Evaluate new technologies that can enhance financial management, warehouse operations, or logistics efficiency. * Enable a data-driven approach to decision-making and operational improvements. Experience & Qualifications * 5+ years of experience in IT, business systems like Business Central, datawarehouse or financial operations, ideally within retail, fashion, or consumer brands * Strong understanding of finance processes (accounting, reporting, planning) and how they are supported by systems * Strong analytical and problem-solving abilities with a solution-oriented mindset. * Passionate about data quality, process optimization, and operational excellence and hands on experiences in semantic models. * Experience with supply chain, logistics, or warehouse systems (WMS) * Hands-on experience with system integrations (ERP, EDI, OMS, WMS, BI tools) * Proven ability to own systems, drive roadmaps, and deliver improvements * Experience working with external vendors, integration partners, and third-party providers * Strong analytical mindset with the ability to identify inefficiencies and optimize workflows * Comfortable working in a cross-functional, fast-paced environment Education * Bachelor’s or Master’s degree in Information Systems, Engineering, Finance, Supply Chain, or similar * Equivalent practical experience in IT systems and operations is highly valued Desired Characteristics * Analytical and progressive mindset: forward-thinking, curious, and eager to improve operational flows. * Energetic and proactive: thrives in a fast-paced environment, takes initiative, and drives momentum. * Inclusive communicator: can bridge gaps between finance and operations, ensuring clarity and alignment. * Structured, organized, and comfortable managing complexity across multiple systems and stakeholders. * Collaborative, solution-oriented, teamplayer and confident in leading cross-functional discussions. Success in This Role Looks Like * Finance and warehouse processes are stable, automated, and trusted across all channels. * Logistics operations are efficient, reliable, and scalable. * Business teams feel supported, empowered, and confident in the tools and workflows they use. * New channels, markets, or operational capabilities can be launched quickly and reliably. * J.Lindeberg’s operational and financial performance becomes a competitive advantage. J.Lindeberg Values * Progressive — We dare to challenge the status quo by questioning conventions and redefining what sport and fashion can be. Progressive means leading with curiosity, courage and constant innovation in both design and mindset. We embrace change, push boundaries and set new standards rather than follow old ones – always moving forward to create what’s next. * We are agile and entrepreneurial, moving fast and acting with intent. Our energy fuels creativity, performance and momentum – both in how we work and in the experiences we create for our community. * Inclusive — We’re a people-centric company, built on integrity and respect. Inclusive for us means celebrating diversity, acting responsibly and ensuring that everyone feels seen, valued and empowered within the J.LINDEBERG world. Salary band 50 000-60 000 SEK / Month We are looking forward to your application as soon as possible, but no later then 3/8 2026.

Din nya roll  Vill du arbeta i en serviceinriktad IT-roll där du verkligen gör skillnad – varje dag? Nu söker vi två juniora supporttekniker till ett spännande uppdrag inom offentlig sektor i Linköping. Här blir du en viktig del av ett engagerat team som supporterar användare i en verksamhet som påverkar tusentals människors vardag. Som 1st line supporttekniker arbetar du med att ta emot och hantera inkommande IT-relaterade ärenden via telefon, chatt och mejl. Du ansvarar för att felsöka, guida användare och dokumentera ärenden i ärendehanteringssystem. Rollen passar dig som är trygg i ditt bemötande, gillar problemlösning och trivs i en miljö med högt tempo och nära samarbete. I rollen kommer du bland annat att arbeta med: - Ta emot inkommande ärenden via telefon, chatt och mejl - Felsökning och hantering av användarnära IT-problem - Ärendehantering kopplat till frågor, fel och beställningar - Dokumentation i ärendehanteringssystem (TopDesk) - Arbeta enligt rutiner och stöd i kunskapsdatabas - Ge professionellt och pedagogiskt stöd till användare - Samarbeta med 2nd line och övriga IT-funktioner Företagspresentation Du kommer att arbeta i en samhällsviktig verksamhet inom offentlig sektor med stort fokus på service och stabil IT-drift. Organisationen levererar IT-tjänster till en bred verksamhet med många användare och arbetar kontinuerligt för att skapa en modern och tillgänglig IT-miljö. Här blir du del av ett större IT-team med starkt samarbete, tydlig struktur och en kultur där arbetsglädje, utveckling och ansvarstagande uppmuntras. Bra att känna till Uppdragets omfattning: Heltid, 100% Anställningsform: Tidsbegränsad anställning som konsult via JobBusters. Arbetsmodell: På plats i Linköping Lön: Enligt överenskommelse Start: Omgående Slut: 2026-08-23, med möjlighet till förlängning Sista ansökningsdag: Vi genomför löpande urval, så skicka in din ansökan så snart som möjligt! I din ansökan: Säkerställ att det tydligt framgår att du är kvalificerad utefter kundens önskade kvalifikationer. För att bli framgångsrik i denna roll behöver du Fullständig gymnasieutbildning Minst 1 års arbetslivserfarenhet av administrativt arbete, exempelvis inom servicefunktion God vana av att arbeta i IT-verktyg och stödsystem samt kunna söka information i system Erfarenhet av att arbeta i ett ärendehanteringssystem Behärska svenska flytande, i tal och skrift Vara serviceinriktad och kunna bemöta användare lugnt och professionellt Ha god samarbetsförmåga och trivas i team Vara ansvarskännande och självgående i ditt arbetssätt Vi erbjuder Trygg anställning med kollektivavtal, försäkringar och tjänstepension Friskvårdsbidrag samt personalrabatter och erbjudanden via Benifex (ex. inom hälsa, fritid, transport och sjukvård) Flexpension och tillgång till Lifeplan pensionstjänst Extra ersättning vid föräldraledighet Företagshälsovård Långsiktiga uppdrag och personlig kontakt med din konsultchef Möjlighet att bygga värdefull erfarenhet, nätverk och framtida utveckling Välkommen med din ansökan Vi går igenom ansökningarna löpande. Då processerna i konsultvärlden ofta går snabbt kan tjänsten tillsättas innan sista ansökningsdatum – vänta därför inte med att skicka in din ansökan! Du behöver inte skriva ett personligt brev utan i stället ber vi dig svara på urvalsfrågorna i samband med ansökan.

Department of Forest Resource Management Would you like to help shape the future of the forest landscape? We are currently looking for a postdoctoral researcher for a two-year position based at the Department of Forest Resource Management at SLU in Umeå. About the position We are looking for a postdoctoral researcher with a particular interest in forest landscape modelling. As part of a two-year postdoctoral project, you will use the Heureka decision support system to analyse how different forest management strategies affect biodiversity and the provision of ecosystem services, as well as how these interact with the development of wind power. The work involves quantifying conflicts and synergies between different sustainability goals in the forest landscape using simulation and optimisation. The analysis will be based on spatially explicit future scenarios, developed in collaboration with various stakeholder groups, and will include indicators such as biomass production, carbon sequestration, recreational values and wind energy. The postdoctoral position is part of the interdisciplinary research project WindyForests, which brings together researchers from several universities and disciplines with the aim of developing knowledge for the sustainable planning of wind power in forest landscapes. For more information, see: http://www.slu.se/forskning/forskningskatalog/projekt/w/windyforests/ Your profile You must hold a PhD in forestry, ecology, environmental science, systems analysis, mathematics, operations research or a similar discipline, with interest in forests and forestry, and where quantitative modelling and/or optimisation formed a central part of your thesis. Experience of working with optimisation methods, long-term modelling of the forest landscape and its ecosystem services, as well as computer-based decision support systems in general and the Heureka system in particular, is an advantage. Great importance is attached to personal qualities such as analytical and problem-solving skills, the ability to work independently and the ability to collaborate. Good written and oral communication skills in English are a requirement. The position is intended for a junior researcher, and we are primarily seeking candidates who obtained their PhD no more than three years ago. In exceptional circumstances, the degree may have been obtained earlier. Exceptional circumstances include leave of absence due to illness, parental leave, positions of trust within trade unions, service in the armed forces, or other similar circumstances, as well as clinical service or service/assignments relevant to the subject area. About us The Department of Forest Resource Management conducts education and research in the areas of forest planning, forest remote sensing, forest inventory and sampling, forest mathematical statistics and landscape studies. The department is also responsible for the implementation of the ongoing environmental monitoring programs the National Forest Inventory, National Inventory of the Landscape in Sweden, Terrestrial Habitat Monitoring and the Butterfly and Bumblebee Inventory. In total, we are about 120 employees. More information can be found at https://www.slu.se/en/about-slu/organisation/departments/forest-resource-management/ Read more about our benefits and working at SLU by visiting: https://www.slu.se/en/about-slu/work-at-slu/ Location Umeå Form of employment Temporary employment 24 months, with the possibility of extension. Scope 100% Start date As agreed. Application Please submit your application before deadline 11 August 2026. You can submit your application by clicking the button below. Union representatives https://internt.slu.se/en/my-employment/employee-associations/kontaktpersoner-vid-rekrytering/     The Swedish University of Agricultural Sciences (SLU) has a key role in the development for sustainable life, based on science and education. Through our focus on the interaction between humans, animals and ecosystems and the responsible use of natural resources, we contribute to sustainable societal development and good living conditions on our planet. Our main campuses are located in Alnarp, Umeå and Uppsala, however, the university also operates at research stations, experimental forests and teaching sites throughout Sweden. SLU has around 4,000 employees, 6,000 students and doctoral students and a turnover of over SEK 4,5 billion. We are investing in attractive environments on all of our campuses. We strive to provide a work environment characterised by inclusivity and gender equality, where different experiences generate conversations between people and pave the way for science, creativity and development. Therefore, we welcome applications from people with diverse backgrounds and perspectives.

Take the opportunity to become part of a growing team in the Cybersecurity and AI area.  We have some of the highest application numbers in Sweden for our bachelor’s programmes in Networking, Infrastructure and Cybersecurity, and Graphic Design and Web Development. We also offer a popular master’s programme in Cybersecurity. For more information, visit Department of Computer Science and Informatics. We invite applications for a postdoctoral researcher to join our research team in exploring the intersection of cybersecurity and artificial intelligence (AI) with a human-centered focus. The position is shared between the Cybersecurity and Privacy Research Group (CPR) and the Human-Centered Technology Group (HCT). The position is focused on the intersection of Cybersecurity and AI within the project SAVIOR (AI-Supported Alert Validation for Industrial SOC (Security Operations Center) Response). SAVIOR focuses on reducing the need for manual communication during the validation process and post-incident analysis reporting within an end-to-end SOC ecosystem comprising a technology provider, a SOC operator, and SOC customers.  We are seeking a candidate with a strong publication record to conduct daring research in this interdisciplinary and fast-moving field. Job description  You will conduct research during 80% of your time in some of the relevant areas mentioned, while the remaining 20% will be spent on teaching or other administrative duties in courses relevant to your competencies.  We offer you  A dynamic working environment at a collaborative, internationally connected, and globally oriented university; A possibility to continue your academic career within the field of Computer Science; Teaching in programmes with a close connection to the industry, where all students gain experience from internships; A workplace in the city center of Jönköping, surrounded by nature and lakes, but also near several airports and public transport; Help to relocate and settle in Jönköping. More information for international employees about Jönköping University as a workplace and living in Jönköping.  Qualifications  We are seeking a candidate who: has been awarded a doctoral degree in Computer Science, Informatics, Cybersecurity, AI, Machine Learning (ML), Data Science, or another closely related subject, no more than three years before the application deadline; has documented knowledge of AI and ML; has demonstrated research experience in areas such as cybersecurity, AI-supported systems, data-driven security, or closely related fields; has experience in implementing, evaluating, or applying AI/ML-based methods, for example, ML, generative AI, retrieval-augmented generation, explainable AI, anomaly detection, or decision-support systems; has a strong publication record relative to career stage; has the ability to conduct independent research while also collaborating in interdisciplinary research environments. It is meritorious if you: have experience working with SOCs, SOC workflows, SOC data, alert validation, incident response, or post-incident analysis; have experience in human-computer interaction, human-centered AI, explainable AI, or user-centered design; have experience designing, conducting, and analysing empirical studies, for example, user studies, interviews, experiments, or field studies; have experience collaborating with industry or other external stakeholders; have a good ability to communicate in both spoken and written Swedish. For complete eligibility requirements for a position as a Postdoc at Jönköping University, see the applicable parts of the"Regulations for the employment of teachers at Jönköping University."  Information  The position is a temporary 100% employment for 2 years, starting 2026-10-01 or by agreement. Collective agreements and individual wages apply.  We value having an organization made up of diverse skills, experiences, and abilities, which is why we encourage applications from all backgrounds. We are committed to equality and diversity within our organization.  More information regarding the recruitment process is in our "Appointment procedure".  Welcome with your application, no later than 2026-08-31 Your application is preferred in PDF form and should include:  Cover letter, CV,  PhD thesis, Certified copies of certificates and diplomas. Tekniska Högskolan är en av fyra fackhögskolor vid Jönköping University. Vi erbjuder attraktiva tekniska utbildningar på grund- och avancerad nivå och bedriver avancerad forskning inom en rad teknikområden. Tekniska Högskolan har examensrättigheter för forskarutbildning inom den övergripande inriktningen industriell produktframtagning. Genom samverkan utvecklar vi ny teknik och sprider ny kunskap för att stärka företags konkurrenskraft. Tekniska Högskolan har tilldelats ackrediteringen ”Engaged University” av den internationella organisationen ACEEU (Accreditation Council for Entrepreneurial and Engaged Universities) och fått betyget ”Excellent” i tre kategorier. Hos oss arbetar du nära dina kollegor i en internationell miljö med stora möjligheter att påverka och utvecklas. Jönköping University är ett modernt lärosäte som kännetecknas av sin internationalisering och entreprenörsanda. Här finns välkvalificerade, uppfinningsrika och företagsamma medarbetare från hela världen. Vi utvecklar ny kunskap och delar kompetens genom hållbara samarbeten med näringsliv, offentlig sektor och andra akademiska institutioner. Vi erbjuder en jämlik och inkluderande arbetsplats och vi välkomnar sökande med olika bakgrund. Läs mer om oss på www.ju.se

Intresserad av att arbeta i en större koncern där vi lyckats hålla kvar familjekänslan, där medarbetarnas synpunkter och åsikter är viktiga för företagets utveckling? Där det finns en stor gemenskap och det är en självklarhet att man ställer upp och hjälper varandra, vilket bidrar till en given yrkes- och företagsstolthet. Att vi dessutom kan erbjuda en trygg anställning i en stabil familjekoncern med kraftig friskvårdsersättning, en bra sjukvårdsförsäkring är ytterligare till fördel. Scanvaegt System AB expanderar och söker nu en strukturerad och serviceinriktad servicekoordinator med placering vid vårt servicecenter i Jönköping. I din roll som servicekoordinator kommer du att vara ett stöd åt den övriga serviceorganisationen. Du koordinerar, fördelar samt planerar serviceuppdrag till företagets servicetekniker. Rollen innebär daglig kontakt med kunder och en aktiv dialog med våra servicetekniker för att säkerställa att vi når upp till våra kunders förväntningar. En viktig uppgift är att planera kunduppdrag så att resor och logistik för våra tekniker blir optimerade. Man kan jämföra det med en transportledare men det är våra servicebussar och serviceuppdrag som ska koordineras. Du som söker har gymnasial utbildning eller motsvarande, en teknisk förståelse med några års arbete av liknande uppgifter. En god datorvana, erfarenhet av Microsoft Office och kunna uttrycka dig obehindrat på svenska i både tal och skrift. Erfarenhet från affärssystem är meriterande. Vi lägger stor vikt vid dina personliga egenskaper! Du är positiv, serviceinriktad och har ett öppet sinne för att lära dig nya saker och ta egna initiativ. Du är strukturerad, social, har ett affärsmässigt tänk samt är bra på att kommunicera. Dessutom är du prestigelös och van vid att hugga i där det behövs. En person som har lätt för att samarbeta tillsammans med andra kollegor och bidrar till ett positivt arbetsklimat. Du tar ansvar för dina arbetsuppgifter och ser självständigt till att utföra dem på ett noggrant och effektivt sätt. Om oss: Scanvaegt Systems är idag Skandinaviens största vågleverantör med verksamhet i de skandinaviska länderna, samt export till framförallt Europa. Scanvaegt koncernen ägs till 100% av familjen Grundtvig som grundade företaget 1932 i Danmark. Scanvaegt Systems AB som är det svenska dotterbolaget etablerades 1997 och ansvarar för den svenska marknaden. Vi finns med huvudkontor i Göteborg och regionkontor i Malmö, Kristianstad, Kalmar, Jönköping, Eskilstuna, Stockholm och Härnösand allt för att kunna ge våra kunder en effektiv service och support. Scanvaegt Systems kan erbjuda ett mycket brett sortiment av kvalitativa lösningar inom vägning och IT lösningar för industrin. All utveckling sker i egen regi och vår målsättning är att alltid ligga främst när det gäller teknik och kvalitet. Vi kan erbjuda våra kunder allt från en enkel standalone lösning till avancerade totallösningar med integration om kringliggande system. Våra kunder finns inom de flesta verksamhetsområden, som tex miljö och återvinning (privat & offentlig), entreprenad och råvaror, foder och spannmål, industri och process samt lager och logistik. Besök gärna vår hemsida för mer information om oss, våra produkter och tjänster.

Intresserad av att arbeta i en större koncern där vi lyckats hålla kvar familjekänslan, där medarbetarnas synpunkter och åsikter är viktiga för företagets utveckling? Där det finns en stor gemenskap och det är en självklarhet att man ställer upp och hjälper varandra, vilket bidrar till en given yrkes- och företagsstolthet. Att vi dessutom kan erbjuda en trygg anställning i en stabil familjekoncern med kraftig friskvårdsersättning, en bra sjukvårdsförsäkring och egen servicebil är ytterligare till fördel. Vi är i en positiv, expansiv fas och söker därför fler engagerade, allmänhändiga och serviceinriktade tekniker till vår serviceregion Svedala. Arbetsuppgifterna är väldigt omväxlande och består av installation, reparation och servicearbeten, förebyggande underhåll samt kalibrering av våra produkter som finns ute hos våra kunder. Vi söker dig som främst kommer arbeta med våra produkter inom bilvågssortimentet och vägningsutrustning, inkl. kringutrustningar. Exempel på kringutrustningar kan vara chaufförsterminaler, trafikbommar, informationsdisplayer och kameror. Arbetsuppgifterna kan variera mellan att t.ex. montera prefabricerade betongmoduler, installera elektronik och kommunikationsutrustning till att felsöka på befintliga utrustningar. En viktig grundpelare är också det förebyggande underhållet och kontrollen att allt är korrekt. Du har kanske en bakgrund som hantverkare, verkstadsmekaniker eller service inom industrin med en bredd i din kunskap om mekanik, teknik och/eller elektronik, samt har en grundförståelse för data och nätverk. Har du erfarenhet av liknande serviceyrken är det givetvis en merit, men minst lika viktigt är din personliga vilja att komma ut till kunden och på så sätt uppleva olika arbetsmiljöer. För att passa in i vårt gäng av engagerade och serviceinriktade medarbetare, skall du vara utåtriktad och ha lätt att få kontakt med människor. Du kommer att vara ett av våra ansikten utåt och därför lägger vi stor vikt vid din person och vid dina serviceegenskaper. Du är driven och engagerad i ditt arbete såväl enskilt som i team. Du är händig och praktiskt lagd, noggrann och beredd på att ge kunden det lilla extra. Du utgår från vårt regionkontor med tillgång till egen servicebil och har en tät kontakt med dina övriga kollegor som befinner sig i runt om i Sverige. Din ordinarie arbetsplats kommer nästan uteslutande vara ute hos våra kunder inom regionen, men även hjälpa till i övriga regioner. Tjänsten är förenad med resor och övernattningar. B-körkort är ett krav. Om oss: Scanvaegt Systems är idag Skandinaviens största vågleverantör med verksamhet i de skandinaviska länderna, samt export till framförallt Europa. Scanvaegt koncernen ägs till 100% av familjen Grundtvig som grundade företaget 1932 i Danmark. Scanvaegt Systems AB som är det svenska dotterbolaget etablerades 1997 och ansvarar för den svenska marknaden. Vi finns med huvudkontor i Göteborg och regionkontor i Malmö, Kristianstad, Kalmar, Jönköping, Eskilstuna, Stockholm och Härnösand allt för att kunna ge våra kunder en effektiv service och support. Scanvaegt Systems kan erbjuda ett mycket brett sortiment av kvalitativa lösningar inom vägning och IT lösningar för industrin. All utveckling sker i egen regi och vår målsättning är att alltid ligga främst när det gäller teknik och kvalitet. Vi kan erbjuda våra kunder allt från en enkel standalone lösning till avancerade totallösningar med integration om kringliggande system. Våra kunder finns inom de flesta verksamhetsområden, som tex miljö och återvinning (privat & offentlig), entreprenad och råvaror, foder och spannmål, industri och process samt lager och logistik. Besök gärna vår hemsida för mer information om oss, våra produkter och tjänster.

TL;DR: We're looking for an experienced engineer to build and own Lovable's financial systems infrastructure - the systems that power our payment flows, usage metering, monetization, and billing infrastructure. Why Lovable? Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we’re just getting started. We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world. Why this role? As we scale globally, our financial systems need to match. We're building a dedicated Financial Engineering team to own everything that connects product usage to revenue — subscription billing, a credit-based usage model, pass-through service billing, and the infrastructure to support new monetization models as we grow. This is a senior role with outsized impact. You won't be stuck maintaining legacy systems. You'll be rebuilding and rearchitecting while we're still small enough to do it right, shaping the architecture that will support our scale-up journey for years to come. What we’re looking for Must Have * 8+ years building production financial systems (payments, billing, metering, or fintech infrastructure) * Deep expertise with payment platforms—subscription billing, international payments, payment lifecycle management * Strong backend engineering skills with systems handling real money at scale * Experience with usage-based or consumption billing models * Track record working in mature environments where you've seen "what good looks like" * Experience in financial compliance environments—tax, audit standards, or regulated fintech * Comfortable with ambiguity—you can take a business problem and architect a technical solution Technical Skills * Understanding of financial data accuracy requirements (reconciliation, audit trails, idempotency) * Proficiency in backend languages (TypeScript, Python, Go, or similar) * Experience with PostgreSQL or similar relational databases * Familiarity with event-driven architectures and real-time data processing * Cloud platform experience (GCP preferred) Nice to Have * Experience with cloud cost management tools (FinOps) * Background in revenue recognition (ASC 606) or financial compliance * Previous work at a company with usage-based pricing * Experience with workflow engines like Temporal What you’ll do Front-Office Systems * Own the billing system of record—from Stripe integration through to the metering ledger * Build and scale metering infrastructure for our credit-based economy * Architect billing pipelines for pass-through services with cost attribution and margin tracking * Design monetization systems that support new pricing models * Implement fraud detection and payment failure recovery workflows * Handle multi-currency pricing and settlement for global customers Back-Office Systems * Build cloud/LLM cost management systems—tracking, allocation, and optimization * Develop internal tooling for discounts, credits, and promotional mechanics * Create financial reconciliation pipelines between multiple systems * Support ASC 606 revenue recognition requirements * Work with tax engines and compliance tooling Cross-Functional * Partner with Finance, BizOps, and Product to translate business requirements into technical solutions * Collaborate with Data Engineering on financial data pipelines * Define technical standards and best practices for financial systems What Success Looks like First 30 Days * Ship quick wins—we move fast and learn by doing * Understand our current payment and billing architecture * Build relationships with Finance, BizOps, and Product stakeholders First 90 Days * Own a critical piece of our payment or metering infrastructure * Ship improvements that directly impact revenue reliability or cost efficiency First 180 Days * The systems you've built are powering significant revenue * Financial systems are no longer a bottleneck for product growth About your application Please submit your application in English. It’s our company language, so you’ll be speaking lots of it if you join. We treat all candidates equally - if you’re interested, please apply through our careers portal.

We are looking for a friendly, tech-savvy Systems Support and IT Administrator professional to help our team across the country. You’ll provide guidance and support to users of all IT skill levels, ensuring smooth operation of internal systems and tools. This is a hands-on, varied role suited to someone who enjoys problem-solving, improving processes, and helping people at all levels feel confident with technology. Key Responsibilities: * Support users across the country with everyday IT tasks, answering questions and providing guidance as needed. * Set up and manage email accounts, user profiles, and permissions. * Administer internal systems, such as CRM platforms and other office software. * Provide phone and remote support, adapting explanations to suit different skill levels. * Maintain and update spreadsheets, databases, and internal documentation. * Help improve IT processes and recommend system enhancements. Essential Skills and Experience: * Comfortable using standard office systems (e.g., Google Workspace, spreadsheets, email, and document management). * Experience with user account management and CRM or internal admin systems. * Excellent communication and problem-solving skills, able to explain technical concepts simply and clearly. * Friendly, patient, and adaptable, capable of supporting users with a wide range of IT experience. * Able to work independently and as part of a small team. * Familiarity with helpdesk or ticketing systems. * Interest in improving IT processes and user experience. What on offer: * Competitive salary * 24 days annual leave (plus bank holidays) * Employee Assistance Programme * Life Insurance * Cycle to work scheme If you feel you have the right skills and attributes and you want to work at the heart of Britain’s fastest-growing political force and help to transform the country, this is your moment to join us.

Tobii is the global leader in eye tracking and a pioneer in attention computing. For more than 20 years, we have built technology that understands human attention and intent. Our solutions enable scientific breakthroughs, assistive communication, immersive gaming, safer training environments and the future of human machine interaction. Our technology is used by thousands of companies, universities and research institutes around the world. Many of our customers operate at the frontier of behavioral science, neuroscience and human computer interaction. Headquartered in Stockholm, Tobii operates globally and is listed on Nasdaq Stockholm (TOBII). We are now looking for a people driven and technically curious leader to take responsibility for our Global Customer Care organization and lead a distributed technical support team working close to both customers and engineering. The Opportunity In this role, you will lead a global technical support organization responsible for helping customers succeed with Tobii’s hardware and software solutions after purchase. Your team investigates technical issues, guides customers and resolves complex cases in close collaboration with Product Management, Engineering and Supply Operations. You will manage a distributed team in Sweden, Japan, China and Korea, ensuring efficient case handling, clear ownership and strong collaboration across regions. A unique opportunity to lead a global support team while staying close to both the technology and the customers. Insights from your team help identify patterns, resolve complex issues and contribute to improving the next generation of Tobii products. Your mission • Lead and develop a global team delivering post sales technical support across hardware and software products • Ensure cases are handled professionally, efficiently and with clear ownership from start to resolution • Set goals for the team and team members and secure execution • Provide onboarding, mentoring and coaching to team members • Identify recurring issues and escalate them to Product Management and Engineering • Coordinate support processes, action plans and ways of working across regions • Remove obstacles for the team and ensure focus, efficiency and high service quality • Act as the bridge between customer support and internal product development • Represent the team toward management and ensure clear internal communication We hope you have • An academic background within Psychology, Neuroscience, Computer Science or a related field • Experience leading a distributed team and building a collaborative environment • Several years in customer-facing roles, ideally within technical or systems support • Strong technical understanding and the ability to troubleshoot across hardware, firmware and software • Experience collaborating with engineering teams to investigate technical issues • Strong analytical and problem-solving skills • Business level English in speaking and writing Who are you? You are a hands-on and collaborative leader who enjoys working where customers, technology, and product development intersect. You bring a strong sense of ownership and a succeed together mindset. You are technically curious and enjoy diving into complex issues, identifying patterns and working with engineering and product teams to find the root cause. As a leader, you stay close to the work and support your team in their daily cases. You create clarity, collaborate with stakeholders across the organization and ensure the team delivers efficient and high-quality technical support. The recruitment process Applications are reviewed on an ongoing basis. Please submit your application today, we look forward hearing from you!