Sida 1 av 15
SNABBFAKTA Omfattning: Heltid Arbetstider: Måndag till fredag kl.08-17.00. Ort: Centrala Stockholm Startdatum: Omgående Uppdragslängd: Detta är ett konsultuppdrag på 8 månader. Efter det finns det chans till förlängning. Anställningsform: Särskild visstidsanställning DIN FRAMTIDA ARBETSPLATS Vi söker en Administratör till ett av Sveriges största internationella industriföretag. Vår kund sitter i trevliga lokaler i centrala Stockholm med ca 120 medarbetare på kontoret. Du kommer att tillhöra avdelningen som hanterar inköp och försäljning av råmaterial. Du kommer rapportera till Manager Contract Execution. Om du går vidare till intervjusteget görs en bakgrundskontroll och referenstagning. Du erbjuds: En roll där personlighet och potential värdesätts högre än tidigare erfarenhet inom kontraktsadministration. En arbetsplats som präglas av positiv inställning, högt i tak och mycket energi, där vi ser att du bidrar till den glada stämningen. VEM ÄR DU? Som person är du noggrann då det till stor del är en administrativ tjänst, samtidigt som du är initiativtagande. Du är en motiverad, organiserad och snabblärd lagspelare. Vidare ser vi att du är positiv och social med goda kommunikationsfärdigheter samt en analytisk förmåga i detaljer. Du uppfyller skallkrav nedan: Tidigare arbetslivserfarenhet inom ekonomi, administration och/eller logistik eller några års erfarenhet av liknande arbetsuppgifter. Du har goda dator- och systemkunskaper. Behärskar Excel med mycket goda kunskaper. Goda kommunikationsfärdigheter i engelska både skriftligt och muntligt, svenska är en fördel. Välkommen med din ansökan redan idag! VAD ERBJUDER VI? Som anställd på Inte Bara Post Bemanning får du en konsultchef som blir ditt bollplank och coach under hela anställningen. Som konsult blir du också en del i vårt konsultnätverk RPB Insights. RPB Insights ger dig utbildning och utveckling i form av föreläsningar, workshops, nätverksträffar och andra sociala tillställningar. Det ger dig också en möjlighet att träffa andra konsulter. Vi erbjuder alla våra konsulter friskvård. ÖVRIG INFORMATION Den här rekryteringsprocessen hanteras av Inte Bara Post Bemanning och vår kunds önskemål är att alla samtal och mail kring tjänsten går till oss. Du kommer att vara anställd av oss på Inte Bara Post Bemanning och blir uthyrd till vår kund. Sök tjänsten genom att klicka på Skicka ansökan. Vi går igenom urvalet löpande och annonsen kan stängas ner innan tjänsten är tillsatt om vi gått över till urvals- och intervjufasen. I denna rekryteringsprocess utförs bakgrundskontroll och referenstagning. Vi tar inte emot ansökningar via mail men har du specifika frågor kring tjänsten besvaras dessa på rekrytering@rpbemanning.se. Skriv vilken tjänst det gäller i ditt mail och länka gärna till annonsen.
About us At Techrytera AB, recruitment starts with you. We are a staffing and recruitment company with deep expertise and a clear focus on IT and Engineering. With our industry knowledge and close dialogue with both candidates and clients, we create precise matches where the right skills meet the right needs. We believe that a truly great match is not just about a job description – it’s about your experience, your potential, and what you genuinely want to develop in. That’s why we always focus on the individual. By understanding your background, motivations, and ambitions, we can connect you with assignments and roles at our clients where you have the right conditions to grow and make an impact. Our goal is to build long-term and meaningful collaborations – for both you as a candidate and for our clients. Job Description We are looking for a Claims Manager responsible for proactively identifying, managing, and resolving high-value and high-risk claims and disputes at an early stage, with focus on minimizing total cost and protecting the company’s commercial and reputational interests. The role covers end-to-end management of all incoming and outgoing claims across operational, contractual, warranty, and insurance-related matters, ensuring outcomes support revenue continuity, enable recoveries, and provide clear decision-support to senior management. The Claims Manager will lead claim strategy development and execution in close collaboration with Engineering, Asset Management, Commercial, Legal, Insurance, and Operations functions. This includes analyzing claims from commercial, technical, legal, and supplier perspectives, driving aligned resolution strategies, and presenting recommendations to internal decision-making bodies. The role also involves managing stakeholder engagement and dispute resolution, including coordination with legal advisors, insurers, and external consultants in cases involving arbitration or formal disputes. The Claims Manager advises internal teams on claim status and mitigation strategies and participates in resolving disputes with clients, contractors, and suppliers. In addition, the role is responsible for claims monitoring, governance, and reporting, ensuring all claims are tracked, documented, and communicated accurately. This includes maintaining strong contract administration practices, ensuring compliance with internal policies, and supporting informed management decisions through structured reporting. Operationally, the Claims Manager supports commercial teams with supplier-related claims and provides guidance on contractual interpretation and dispute avoidance across functions. The role also ensures adherence to governance frameworks and may be assigned additional responsibilities by the Head of Warranty & Claims Management. Required skills and educationSkills Minimum 5 years of relevant experience in renewables, construction, or oil & gas Several years’ experience as a Contracts and/or Claims Manager Experience managing contractual, operational, warranty, and insurance claims, including familiarity with insurance processes Experience working in multicultural, cross-functional environments Strong knowledge of contract law, commercial agreements, claims preparation, and arbitration/litigation processes Ability to interpret complex contractual wording and identify risks or inconsistencies Experience working with external legal counsel, insurance experts, and third-party consultants Strong analytical and negotiation skills with ability to develop effective resolution strategies Excellent communication skills in English (verbal and written) Ability to build strong, trust-based relationships across internal and external stakeholders Collaborative mindset with strong influencing skills across complex stakeholder networks Education Graduate degree in Engineering, Law, Project Management, Contract Management, or related field Additional training in insurance, claims, or risk management is considered an advantage Application When you apply through Techrytera AB, you’re not just applying for a job – you’re starting a dialogue about your career path. We want to get to know you, your experience, and your ambitions so that we can match you with the right opportunities at our clients. Does this sound interesting? Submit your application or get in touch with us to learn more. We look forward to discovering the next step in your career together with you.
Technical Office Manager About the position TUSA Energi AB is seeking a highly structured and solution-oriented Technical Office Manager to oversee and strengthen our technical site office operations in Boden. In this key position, you will be responsible for managing technical documentation, engineering coordination, quality control, and contract administration on-site. You will bridge the gap between engineering teams, project managers, sub-contractors, and clients in an international, fast-paced project environment. Key responsibilities Lead and manage the daily operations of the site's Technical Office. Oversee technical documentation control, including submittals, RFIs (Requests for Information), design updates, and as-built drawings. Coordinate technical matters between engineering teams, project management, and site execution teams. Ensure compliance with Swedish building regulations, project specs, and industry quality standards. Support contract administration and review design variations or scope changes. Assist with progress tracking, quantity surveying, and reporting to project leadership. Build and maintain efficient communication channels between local site teams and international engineering offices. Qualifications Higher education in Civil Engineering, Structural Engineering, Construction Management, or a related field. Proven experience in a Technical Office, Design Coordination, or Engineering Management role within large construction or energy projects. Strong knowledge of design management, technical submittal processes, and quality control. Familiarity with Swedish construction standards, regulations, and contract types (e.g., AB/ABT) is a strong plus. Advanced proficiency in CAD tools, project management software, and document control systems (EDMS). Excellent written and spoken communication skills in both English and Swedish. Turkish language skills are considered a strong advantage. Personal attributes Highly organized, methodical, and detail-oriented. Strong problem-solving mindset with the ability to handle technical complexities on-site. Excellent leadership and communication skills in multi-cultural teams. Proactive and able to work effectively under tight deadlines. Employment conditions & benefits Full-time position, 40 hours per week. Market-based salary depending on experience. Pension and insurance in accordance with Swedish collective standards. Opportunity to work in a growing international organization on major industrial energy projects. Support for professional development and career growth. Work location Boden, Sweden Application Please send your CV and cover letter to: info@tusaenergi.se
About the job Position Title: Sales Operations Specialist About SANY Northern Europe SANY Northern Europe is the regional branch of SANY Group, one of the world’s leading manufacturers of construction machinery. We are committed to delivering high-quality products, efficient solutions and outstanding service across the Northern European market. As a growing international organization, we value professional development, teamwork and cultural diversity. Job responsibilities As a Sales Operations Specialist, you will support the sales team and coordinate daily order and sales operations. Your responsibilities will include: Preparing and administering sales contracts and related documentation; Following up on order processing, including order placement, shipment and billing coordination; Coordinating with finance, logistics, supply chain and other internal departments to ensure accurate and timely order execution; Maintaining customer information, order records and sales data with a high level of accuracy; Monitoring order progress and proactively addressing operational issues; Providing administrative and operational support to the sales team; Performing other relevant tasks assigned by the supervisor. Requirements A bachelor’s degree or equivalent qualification; business-related studies are considered an advantage; Previous experience in sales operations, order management, logistics coordination or administrative support is preferred; Detail-oriented, reliable and responsible; Strong communication and coordination skills; Proficient in Microsoft Office, particularly Excel; Professional working proficiency in English; Chinese language skills are considered an advantage, as the role involves regular communication and coordination with stakeholders at R&D in China. What we offer Practical experience in international sales operations and order management; Hands-on involvement in contract administration, order handling and delivery coordination; Opportunities to work across finance, logistics, supply chain and sales functions; A supportive international working environment; Professional development and career growth opportunities. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
1 plats(er). Tillsammans med kollegor och leverantörer skapar du förutsättningar för en jämn och hög städkvalitet i stadens fastigheter. Som avtalscontroller ansvarar du för stadens städavtal och leder arbetet för att utveckla processer och säkerställa kvalitet för att bidra till trivsel och god arbetsmiljö. Dina arbetsuppgifter Du har det övergripande ansvaret för stadens alla städavtal och processer som omfattar städ. Det innebär ekonomiskt ansvar med uppföljning och fakturahantering. Du arbetar med avtalsuppföljning och säkerställer att leverantörer lever upp till avtalade krav. Uppföljning med leverantör sker vid behov och planerade årliga uppföljningar. Du är skicklig på att vara kravställande och samtidigt skapa goda relationer genom en nära dialog med leverantörer. Du deltar som sakkunnig vid upphandling av nya städavtal och bidrar med din spetskompetens. I uppdraget arbetsleder du två städsamordnare som fokuserar mycket med kvalitetsuppföljning. Tillsammans driver ni utveckling- och förbättringsarbete inom området. Du genomför till viss del kvalitetskontroller/besiktningar, enligt INSTA 800, för att säkerställa städkvaliteten. Din kompetens För dig är det viktigt att ta välgrundade beslut och du har nytta av din kompetens inom ekonomi och noggranna arbetssätt. Din bakgrund är från städbranschen i ledande roll eller annan relevant erfarenhet inom området. Du har arbetat med kvalitetsuppföljning, avtal och leverantörsstyrning och trivs i en roll som ger variation i vardagen. Du har akademisk utbildning inom passande område eller relevant arbetslivserfarenhet. En fördel är om du har erfarenhet av upphandling av städtjänster och förståelse för upphandlingsprocessen. Vi erbjuder Vi erbjuder ett uppdrag som ger dig ansvaret att driva arbete inom städ, som är en viktig del i Fastighetsenhetens gemensamma uppdrag. Genom att förbättra processer och skapa samverkan bidrar du utveckling av stadens fastigheter. Vi tror på tillit och frihet under ansvar. Det innebär att du själv planerar din arbetsdag, har flextid och möjligheten att viss del av tiden arbeta på distans. Du har förmånen att arbeta på en avdelning med kollegor som har spetskompetens inom olika områden, så som brand, säkerhet, drift, upphandling, IT, ekonomisk uppföljning och styrning, kundtjänst och hyresadministration. Du är bra på att se helhetsperspektivet och skapa nya vägar för ännu bättre samarbeten mellan olika specialistområden. Tillsammans drar vi nytta av varandras kompetens för att utveckla staden. Du har fördelen av att arbeta i en expansiv stad där Fastighetsenheten är involverad i många omfattande och spännande byggprojekt, läs gärna mer på https://www.vasteras.se/kommun-och-politik/vasteras-utvecklas (https://www.vasteras.se/kommun-och-politik/vasteras-utvecklas). Här blir du en del av något större! Med värme och respekt visar vi handlingskraft i det stora och det lilla. Vi lever vår värdegrund i mötet med varandra och de vi är till för. Varje dag, året runt ser vi till att Västerås fungerar. Tillsammans med dina ca 11 500 kollegor runt om i staden får du Sveriges viktigaste jobb. Läs mer om möjligheter, karriärvägar och om vårt erbjudande här: https://www.vasteras.se/jobbochkarriär (https://www.vasteras.se/jobbochkarriär) Övrig information I samband med intervju behöver du styrka ditt medborgarskap. Det kan du göra med pass alternativt personbevis tillsammans med ID-handling. Om du inte är medborgare i Sverige, EU, EES eller Schweiz måste du uppvisa att du har ett giltigt arbetstillstånd eller är undantagen från skyldigheten att ha arbetstillstånd. Anställning kan ske först efter kontroll av arbetstillstånd, vilket krävs enligt utlänningsförordningen. Alla erbjudanden om rekryterings- och annonseringshjälp undanbedes. Din ansökan är varmt välkommen! Anställningsform: Tillsvidareanställning. Varaktighet: Tillsvidare.
Contract Type: 2 year contract that is renewed Our company is the destination for experienced, determinate, hardworking and ambitious professionals seeking a rewarding career and lifestyle. We are one of the best providers specializing in the management of strategic activities surrounding sales and customer relations for online financial products trading. Currently we are looking for fluent Swedish Speaking Account Managers who is (are) looking to work in a dynamic environment with opportunities for further professional and personal growth. Job description We are seeking a top performing Trading Coach with B2B and B2C experience who will build and maintain client relationships. In this role you will be asked to manage a portfolio of clients primarily over the phone. You will foster good client relationships aiming at ongoing trading activity and the achievement of specific revenue targets. You bring to the role your sales experience, capacity to solve client issues, a passion for the financial markets and a proven track record for delivering exceptional results. Responsibilities . Develop strategic account and portfolio plans work with assigned team. . Build solid relationships and trust with clients and improve business over the phone . Bring sales experience along with industry insights. . Exceed client expectations via responsiveness, providing insights, marketplace knowledge, resolving technical issues. . Ability to quickly respond to client requests. . Strong problem solving. . Meeting and exceeding set daily retention targets. . Liaising with dormant clients and converting them into active ones. Requirements . Fluent in Swedish . Flexibility to maintain focus through change and thrive in difficult situations . Proven ability to multitask & work under pressure and build ongoing relationships . Excellent written and verbal communication and presentation skills . Proven track record of exceptional performance, high productivity and meeting deadlines . Infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best search sales experiences in the world . Experience with focus on Sales/Account Management . Strong ability to work under pressure and target oriented . We are looking for candidates with a strong personality with a substantial experience in the same role. Preferred Qualifications . Bachelor's degree preferably in Economics/Finance . Previous experience in working with revenue generating targets Please note that the CV and email should be written in English! Salary 1500 euro gross + bonuses. Other Benefits: . Super fun international environment - around 200 employees in a huge open floor office setup . Weekly food allowance benefits (applied after three months veterancy) . Local discounts in variety of surrounding cafés, GYMs, real-estate agencies, and similar . Generous incentivizing budgets with great prizes, competition, and off-site activities! . 300 sunny days per year in Malta How the interviews will be held Via Skype or in person To apply CVs and a covering email are to be sent by email to eures.recruitment.jobsplus@gov.mt and should be written in English. Please quote the vacancy name and number in your email.
Contract Type: Indefinite Job description Bethard.com was founded in 2012 and consists of a team of passionate individuals with a vision to create and promote extraordinary iGaming brands. Bethard.com offers online casino and sports betting through several brands and employs staff from various countries. We are currently looking for a Swedish Speaking Customer Support Agent who will fit in our fantastic dream team. Responsibilities . Interact with customers; assisting them and providing a welcoming and pleasant experience via live chat, e-mail and telephone. . Work closely together with the payments team . Work within the Bethard.com team, support colleagues and contribute to an awesome working Atmosphere. Requirements: . Exemplary and responsible team player . Strong sense of initiative . Excellent written and verbal Swedish communication skills . Can work well under pressure . Excellent Computer literacy skills, especially in web-based applications . An interest in iGaming or a willingness to learn . Customer Service focused Please note that the CV and email should be written in English! Training provided Yes Any assistance with accommodation/relocation No Any other benefits At Bethard.com, we are on an infinite journey, where our goal is to create an outstanding workplace. We believe in releasing the talent and creativity in every person who works with us. Our bright office is in the heart of Malta's amusement area with plenty of cafés and restaurants to choose from and offers a modern, relaxed and welcoming environment. Naturally, we offer private life and health insurance, health benefits and family friendly company policies. Welcome! Salary Eur25,000 yearly How will the interviews be held Online - Microsoft Teams To apply CVs and a covering email are to be sent by email to eures.recruitment.jobsplus@gov.mt and should be written in English. Please quote the vacancy name and number in your email.
Contract type: Fixed-term Start date: As soon as possible End date: Friday 11 September 2026 Location: Reform UK Westminster HQ, with regular UK-wide travel Reform UK is recruiting an experienced Event Producer on a fixed-term basis to help deliver its National Conference, one of the most high-profile, broadcast-ready political events in the country. This is an opportunity to join a small, trusted team responsible for producing some of the most visible political conferences and rallies in the UK. The environment is fast-paced, high-pressure, and outcomes matter. We are looking for someone who thrives in that setting and can hit the ground running. You will work primarily from Reform UK’s Westminster HQ, with regular travel required at short notice, including evenings and weekends, in the run-up to and during the conference. What to expect As an Event Producer, you will work with our in-house team to take ownership of the National Conference and any associated events from concept through to delivery, ensuring each production meets Reform UK’s creative, operational, and political objectives. You will be responsible for: * Owning the end-to-end delivery of the conference and any assigned supporting events, from initial concept to live execution and breakdown * Developing creative approaches to event delivery while maintaining message discipline and brand standards * Managing event budgets, supplier contracts, and financial controls * Producing health & safety documentation, including risk assessments and operational briefings * Working closely with the Head of Conference Operations to resolve issues, make decisions on logistics and production, and deliver under pressure What we’re looking for * A background in event planning and/or production, ideally including large-scale or live events * Strong organisational and communication skills, with the ability to juggle multiple tasks and meet tight deadlines * The ability to work at pace and deliver to a fixed, non-negotiable deadline * A full UK driving licence (preferable) * A proactive, can-do mindset with the ability to work both independently and collaboratively * Availability to start immediately and commit through to Friday 11 September 2026
Har du erfarenhet av kundservice och administration och brinner för att leverera god service? Är du dessutom ansvarstagande och prestigelös som person? Då kan du vara den vi söker! Hos Telia Finance blir du en del av ett mindre, sammansvetsat team inom ett etablerat och marknadsledande företag, där du får möjlighet att utvecklas över tid i en bred roll. Om tjänsten Det här är ett konsultuppdrag på heltid. Du blir anställd av Bravura och arbetar som konsult hos Telia Finance. Det finns goda möjligheter till förlängning av uppdraget. Om företaget Telia Finance är ett fristående bolag som agerar finansieringsmotor åt Telia och bedriver verksamhet i hela Norden och erbjuder finansierings- och paketeringslösningar till moderbolagets kunder. De bidrar till ökad lönsamhet och ökad säljkraft för såväl Telia som för externa samarbetspartners och återförsäljare. Deras slagkraftiga portfölj skapar kundnytta i form av behov, funktion och pris. Telia Finance har sitt huvudkontor i Solna, där du får arbeta i en händelserik arbetsmiljö och erbjuds stora möjligheter att utvecklas. Arbetsuppgifter I rollen som Financial Contract Specialist arbetar du på företagets backoffice-avdelning i en bred roll som kombinerar administration och kundservice. Arbetsuppgifterna varierar i både innehåll och komplexitet, där du successivt får ta dig an mer avancerade delar av processen. Du arbetar med registrering och handläggning av leasingavtal, administration av utrustning samt kundservice via mejl och ärendehanteringssystem. Ärendena kan exempelvis handla om fakturafrågor, adressändringar, uppsägningar eller andra avtalsrelaterade frågor. Arbetet innefattar även hantering av leverantörsfakturor, posthantering, kontroll av fakturascanning samt uppföljning och avstämningar kopplat till avtal och kunder. Du ingår i ett kundorienterat team på 14 personer där samarbete är centralt. I rollen förväntas du ta ett stort eget ansvar för dina arbetsuppgifter och aktivt bidra till teamets arbete med kontinuerliga förbättringar, samtidigt som du driver din egen utveckling framåt. Exempel på arbetsuppgifter: Hantera kundärenden via ärendehanteringssystem och e-post Administrera och följa upp leasingavtal genom hela livscykeln Kontrollera och hantera fakturaunderlag samt interna administrativa flöden Stödja teamet i retur-, avsluts- och förlängningsprocesser Delta i avstämningar och samarbete med interna funktioner och partners Utbildning, erfarenhet och personliga egenskaper Avslutad gymnasieutbildning Erfarenhet av arbete inom kundservice och administration Erfarenhet av fakturahantering God dator- och systemvana, inklusive grundläggande kunskaper i Excel Du uttrycker dig väl i tal och skrift, både på svenska och engelska Vi ser det även som meriterande om du har: Erfarenhet från bank, finans eller kreditmarknadsbolag Erfarenhet av ekonomiadministration, avtalshantering eller leasingadministration För att lyckas i rollen som Financial Contract Specialist tar du stort ägandeskap för dina arbetsuppgifter, ser till att utförandet bli bra och säkerställer att allt blir slutfört i tid. Du är serviceinriktad och har ett intresse för att hjälpa kunder, samtidigt som du trivs med administrativa arbetsuppgifter och att arbeta strukturerat i olika system. Du arbetar nära ditt team där samarbete är en naturlig del av vardagen. Du bidrar med en ödmjuk och hjälpsam inställning och har inga problem med att ta dig an både enklare och mer komplexa arbetsuppgifter. Övrig information Start: 1 september eller enligt överenskommelse Plats: Solna, Stockholm Lön: Enligt överenskommelse Vi använder en kompetensbaserad metodik i alla rekryteringsprocesser för att säkerställa fördomsfria urval. Vi jobbar också med löpande urval, vilket innebär att vi tar ner annonsen när tillräckligt många kandidater har ansökt. Om du blir aktuell för tjänsten kommer vi att kontakta dig för en första telefonintervju. Oavsett om du går vidare i processen eller inte så kommer du att få återkoppling på din ansökan. Har du frågor? Hör gärna av dig! 📧 info@bravura.se 📞 010-171 47 10 Vi rekommenderar att du skickar in din ansökan omgående då vi gör ett löpande urval. Välkommen med din ansökan! #Nextgen
General Job Description / Key responsibilities: As the Project Implementation Manager - Sage People, you will lead the end-to-end delivery of the global Sage People implementation programme across the organisation. You will be responsible for planning, coordinating, and driving the successful design, deployment, and rollout of Sage People as the core global People system, ensuring the programme delivers against business, operational, data, and compliance objectives. The role is a contract position for a period of 12-18 months, with a possibility to extend further depending on the project. This role will not only lead the technical implementation of Sage People but also drive the global transformation and standardisation of People processes, data structures, governance, and ways of working across the organisation. It will play a key role in aligning stakeholders, simplifying and harmonising processes with the organisation and People & Culture VPs, and embedding sustainable ways of working that enable long-term business value realisation. This role will sit at the centre of the implementation, bringing together People & Culture, IT, Finance, Payroll, external implementation partners, and business stakeholders across multiple regions. You will be accountable for programme structure, delivery governance, milestone management, risk control, stakeholder alignment, and execution quality, ensuring the implementation is delivered on time, to scope, and to the required standard for a global and growing organisation. Objectives / Key deliverables: Global Programme Leadership Lead the global implementation of Sage People from mobilisation through design, configuration, testing, deployment, and hypercare. Build and manage the overall project plan, delivery roadmap, milestones, dependencies, critical path, and implementation governance. Define workstreams, roles, responsibilities, timelines, and decision-making forums to ensure effective programme control. Coordinate internal teams and external partners to ensure activities remain aligned, sequenced, and delivered to schedule. Monitor programme progress closely, escalating risks, delays, and decision points early and driving effective resolution. Owns implementation budget tracking and cost control throughout the programme. Manages and holds accountable the implementation partner for delivery quality, timeline adherence, issue resolution, and commercial transparency. Ensures scope, change requests, and resourcing decisions are controlled against agreed budget and delivery objectives. Ensure the implementation remains aligned to business priorities, operating model requirements, and future scalability. Requirements, Design & Delivery Coordination Partner with People & Culture, Finance, Payroll, IT, and regional stakeholders to gather, structure, and prioritise business requirements. Translate business needs into a clear implementation scope and structured delivery plan in partnership with Sage and implementation vendors. Oversee global process design across key employee lifecycle workflows including hire, job change, compensation, organisational structure, absence, performance, and offboarding. Lead global process harmonisation across People workflows, working closely with the organisation, People & Culture VPs, and functional leaders to standardise processes where possible, challenge local variation where not justified, and create scalable ways of working that can be sustained post-implementation. Ensure global design decisions balance standardisation with justified local requirements across jurisdictions. Challenge unnecessary process complexity and drive simplification where possible to support scalable system design. Ensure all requirements, decisions, design outputs, and configuration changes are documented and controlled. Data, Migration & Integrations Oversee the approach to data cleansing, data mapping, migration planning, validation, and cutover readiness for the implementation. Ensure data standards and governance principles are established early so that Sage People launch with accurate, trusted, and well-structured workforce data. Coordinate integration delivery between Sage People and connected systems such as payroll, ERP, finance, ATS, benefits, and identity platforms. Work with technical teams and vendors to track interface design, dependencies, testing outcomes, and defect resolution. Ensure migration and integration activities are fully planned, tested, reconciled, and signed off before go-live. Testing, Readiness & Deployment Own the overall testing strategy across system testing, integration testing, user acceptance testing, payroll parallel runs where relevant, and go-live readiness activities. Coordinate test planning, test script development, defect triage, retesting, and sign-off processes. Lead readiness planning for deployment, including cutover planning, training coordination, communications, support models, and hypercare structure. Ensure each phase or region is launched with appropriate operational readiness, issue management, and stakeholder support in place. Manage rollout sequencing across countries or business units, balancing pace with implementation quality and business readiness. Governance, Risk & Compliance Establish strong project governance, reporting, RAID management, and decision-making processes across the implementation. Track budget, resourcing, project status, dependencies, and vendor delivery performance, ensuring transparency for senior stakeholders. Ensure the programme is delivered in line with GDPR, data protection expectations, and relevant regional employment and data handling requirements. Maintain clear audit trails for major decisions, scope changes, risks, and sign-off points. Identify where local legal, payroll, or process requirements may affect implementation design and coordinate appropriate review with subject matter experts. Change Management & Stakeholder Engagement Build strong relationships with senior stakeholders across People & Culture, IT, Finance, Payroll, Legal, and business leadership. Drive stakeholder engagement throughout the programme, ensuring expectations are managed and key decisions are made at the right time. Partner with change and communications leads to support adoption, training, stakeholder readiness, and transition into business-as-usual operations. Act as the central point of coordination across all implementation parties, creating clarity, momentum, and accountability. Support handover into post-implementation support and platform ownership once the global rollout is complete. Key Competences / Skills: Highly structured, delivery-focused, and outcomes-driven. Calm under pressure and confident managing competing priorities. Strong communicator with the ability to bring clarity to complex programmes. Proactive, resilient, and comfortable operating across both strategic and detailed delivery issues. Collaborative in style, with a strong sense of accountability and ownership. Qualifications & Experience: Work experience: Proven experience leading large-scale HRIS or enterprise system implementations in a project or Strong experience delivering complex global implementations involving multiple stakeholders, vendors, and dependent systems. Demonstrated experience managing end-to-end implementation lifecycles including planning, design, testing, deployment, and hyper care. Strong understanding of HR processes, workforce data, and the operational dependencies between HR, payroll, finance, and IT systems. Experience managing data migration, system integration, and cross-functional delivery workstreams. Strong project management capability including governance, budgeting, RAID management, milestone tracking, and executive reporting. Excellent stakeholder management skills with the ability to influence, challenge, and align senior decision-makers. Strong organisational skills, attention to detail, and ability to manage complexity in a fast-moving environment. Excellent stakeholder management skills with the ability to influence, challenge, and align senior decision-makers. Strong organisational skills, attention to detail, and ability to manage complexity in a fast-moving environment. Industry experience: Previous Sage People implementation experience. Experience with HRIS platforms in global or high-growth environments. Familiarity with payroll, ERP, ATS, and identity management integrations. Knowledge of GDPR and core data governance principles in People systems implementations. Formal project management qualification or equivalent practical experience. Language: English in speech as well as written, additional languages would be beneficial. Business travel: International travel will be required.
Job Description WHAT YOU’LL DO As a BI Specialist within Digital Commercial at H&M, you will play a key role in transforming digital performance data into accessible, impactful insights for commercial teams across the organization. Working close to the digital business, you will help shape and scale H&M’s digital commercial reporting toolbox by building intuitive, reliable and business-relevant BI solutions that support better, faster decisions. In this role, you combine strong technical BI skills with a genuine curiosity for digital commerce and customer behaviour. You will collaborate closely with stakeholders across global and local teams to understand their analytical needs and translate them into clear reporting solutions that help teams understand performance, identify opportunities and take relevant commercial action. To succeed in this role, you will: Build, maintain and continuously improve BI reports, dashboards and data models, primarily using Microsoft Power BI. Translate business questions into clear BI solutions across areas such as traffic, customer journey, funnel performance, conversion, product visibility and sales performance. Transform large and complex datasets into user-friendly visualizations, data stories and actionable insights. Collaborate with commercial stakeholders, analysts and data teams to ensure reporting solutions are accurate, scalable and business-relevant. Contribute to modernizing H&M’s digital commercial reporting toolbox, including exploring how AI-supported capabilities can improve reporting and decision support. WHO YOU’LL WORK WITH You will be part of the Digital Commercial team, working closely with global and local commercial stakeholders, analysts, data teams and digital functions. The team’s mission is to enable stronger digital commercial performance by making insights more accessible, actionable and connected to business decisions. The role reports to the Digital Commercial Manager. WHO YOU ARE We are looking for people with… Experience in business intelligence, analytics, digital reporting or a similar role, in-house or as a consultant. Strong skills in Power BI or similar BI tools, including data modelling and visualization. Good knowledge of SQL for querying, transforming and validating data. A genuine interest in creating business value through data, analytics and digital commerce. Strong communication skills and the ability to translate business needs into scalable BI solutions and clear data stories. Experience from digital commerce, retail, consumer goods or another B2C environment is meriting. Experience in applying AI-supported capabilities to improve BI, reporting or decision-making. This is an opportunity to help shape the next generation of digital commercial BI at H&M — moving from reporting what happened to helping teams understand what matters, where to focus and how to create value. Additional Information WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Ideal start date: 01/11/2026 Contract duration (in months): 60 Grade range: 6 Benchmark job: 5A0020 - Communications/Public Relations /External Relations Professional Job flexibility: Fully Onsite What you'll do: Reporting directly to the Territorial Integration Pillar Coordinator of the FCC Project, you will be responsible for the project's regulatory authorisations and permitting activities. In this role, you will contribute directly to the objective of ensuring that the FCC project is ready to obtain all necessary regulatory approvals in both France and Switzerland within the required timeframe. Your responsibilities: - Contribute to the definition and implementation of the FCC project's regulatory authorisation strategy in France and Switzerland, in close collaboration with the competent authorities. - Coordinate cross-functional working groups on regulatory matters and identify issues requiring strategic decision-making. - Lead the development of the land acquisition and property strategy in collaboration with the relevant stakeholders. - Contribute to the preparation of the regulatory documentation required for the implementation of the FCC project, including permits, authorisations, exemptions and safety-related approvals, ensuring consistency in the positions presented to the authorities. - Contribute to project reviews and monitor the project master schedule for regulatory activities, identifying coordination needs and issues requiring management decisions. - Produce consolidated reporting on the progress of regulatory activities and contribute to the development of project monitoring tools, including indicators, risks and dashboards. Your profile: - Significant experience managing regulatory authorisation and permitting processes for major infrastructure projects in France and/or Switzerland, including land acquisition and property-related matters. Experience in cross-border projects or complex institutional environments would be an asset. - Proven experience managing complex projects involving multiple institutional stakeholders in structured and demanding environments. - Experience designing and implementing regulatory compliance frameworks in close collaboration with technical, legal and institutional teams. - Experience as a project owner or providing project definition and governance support for complex projects, including risk and opportunity assessment, development of implementation approaches and coordination of multiple stakeholders. - Master's degree or equivalent relevant experience in the field of Engineering, Law, Urban Planning, Spatial Planning (or Regional Planning) or a related field. Your skills: - Project management. - Use of office software packages. - Knowledge of regulatory frameworks applicable to major infrastructure projects. - Has a structured and organised approach towards work; is able to set priorities and plan tasks with results in mind. - Is willing to work on different projects simultaneously. - Expresses opinions, ideas and suggestions with conviction and in a logical/structured manner; keeps to the point. - Identifies, defines and assesses problems, takes action to address them. - Spoken and written French, with a commitment to learn English. For the full job description and application process please visit the following webstie: https://careers.cern/jobs/sr-se-2026-156-ld/
Zynca is building an ecosystem of recruiting and matching products, aiming to become the world's #1 choice for candidates and recruiters who are hungry for an 🔥 extraordinary product experience. While 🦕 other companies are releasing convoluted systems with broken features and frustrating interfaces, we are investing our hearts and souls into making sure that Zynca is taking care of everything for you, through smart automations and a world-class user experience that 🌟 simplifies every aspect of your work. In Q3 2026 Zynca will significantly scale up customer acquisition. To prepare for this, we're looking for the next person to take ownership of a core part of the company. 🚀 Customer Success Manager As our first dedicated Customer Success Manager, you will own the full customer relationship after the sale: onboarding, support, adoption, feedback, renewals and making sure customers get real value from Zynca. This is not a support-only role. It is a company-building role for someone who wants to define how Zynca takes care of customers as we scale. 🎯 The right fit We believe that the right fit for this role has worked close to customers before, probably in SaaS, digital products, recruitment, staffing, HR tech or another service-heavy environment where relationships, speed and trust matter. You understand how to onboard customers, solve problems, explain product value and turn daily customer conversations into useful input for product and sales. You are structured enough to own the customer lifecycle from onboarding to renewal, but hands-on enough to jump into support, write materials and presentations, host meetings, follow up on issues, write clear customer communication and make sure nothing falls between the cracks. You like being close to the customer, and you care about whether the product actually makes their work easier. 💡 About the role What you'll be doing: - Own the customer experience after a contract is signed - Onboard new customers and make sure they get started properly - Act as the first point of contact for customer questions and support - Follow up on usage, adoption and customer satisfaction - Help customers get more value from Zynca over time - Own renewals and reduce the risk of churn - Collect customer feedback and turn it into clear input for product, sales and leadership - Build the routines, processes and communication needed before we scale customer acquisition 🥳 Company culture You will join a senior, hands-on company where people are expected to think, challenge, take responsibility and move things forward without waiting for permission. We work closely across product, sales and customer work. Feedback is direct, decisions are made quickly, and everyone is expected to care about the full customer experience, not just their own area. Because this is our first dedicated Customer Success role, you will have a real opportunity to shape how Zynca works. 🎉 Interested? Does this sound like the right role for you? If so, don't hesitate to apply! We'd love to hear from you! Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
Hands-on role focused on improving finance operations using existing tools At Diakrit, we create digital marketing tools that help people around the world imagine their future home. With operations across 7 countries and more than 8,000 real estate clients, our work powers a better property experience. Founded in Sweden, Diakrit has grown into a global company with teams working across countries and time zones. While our roots are Scandinavian, our business and collaboration are international, and much of our work happens across borders every day. About the role We are looking for a pragmatic, hands-on finance professional to join us for a 12-month contract. Your mission is clear: partner with our internal finance team to simplify and improve our everyday operations across our Scandinavian entities. In true Scandinavian spirit, we value practical solutions over hierarchy and bureaucracy. We aren't looking for someone to run massive ERP overhauls or build complex theoretical frameworks. We are looking for a "doer" - someone who enjoys rolling up their sleeves, identifying bottlenecks, and making daily work smoother using the tools we already have. What you will be doing You will work directly within the finance function to improve how things are done in practice. Improve daily finance processes Map how current processes actually work (AR, AP, collections, procurement) Identify bottlenecks, manual steps, and unclear responsibilities Simplify workflows and remove unnecessary complexity Implement improvements together with the team—not just design them Accounts Receivable & Collections Improve invoicing and follow-up routines Reduce overdue invoices and improve cash collection Create clearer and more consistent ways of working Accounts Payable & Procurement Simplify supplier invoice handling Improve approval flows and reduce delays Introduce clearer structure and basic controls Practical automation (using existing tools) Reduce manual work using current systems (ERP, Excel, workflows) Introduce simple automation where it adds real value Improve data quality and usability Support the team Work closely with finance colleagues across Scandinavian entities Help the team adopt improved ways of working in daily operations Ensure solutions are realistic and easy to maintain Examples of what you might improve Reduce manual handling of supplier invoices Create clearer follow-up routines for overdue receivables Simplify procurement approval flows Remove unnecessary steps in monthly processes What this role is NOT Not a strategy or consulting role Not a large-scale transformation program Not focused on implementing new ERP systems This is a hands-on role focused on improving how finance work gets done day-to-day. Qualifications: Degree in Finance, Business Administration, or equivalent practical experience. Extensive background in operational finance (AR, AP, general processes) with a proven track record of driving hands-on process improvements and workflow optimization. Strong analytical and problem-solving skills, with the ability to turn messy situations into simple, workable routines. Excellent communication and interpersonal skills to facilitate collaboration across diverse, remote teams. Self-motivated and capable of working independently, managing multiple improvement initiatives, and delivering practical results. Fluent Swedish is required, as the primary focus will be on our Scandinavian entities. Excellent English is also required. Bonus points: Experience with ERP systems (like NetSuite) and familiarity with the Scandinavian real estate market. What we offer The opportunity to drive meaningful transformation in an international finance organisation A collaborative and supportive culture that values initiative and new ideas Exposure to cross-border operations and multiple markets Opportunities to take on additional projects and potential for a longer-term role Please note: This role is budgeted as a fixed-term employment contract at a Senior Finance Manager salary tier, rather than an independent interim consulting assignment billed by the hour or day.
Har du arbetat några år och vill du ta nästa steg i din juridiska karriär och utvecklas i din roll som verksjurist? Har du erfarenhet av upphandling och vill fördjupa dina kunskaper? Just nu söker vi en verksjurist med fokus på upphandlingsfrågor. Din roll och dina arbetsuppgifter Vi söker dig som har några års erfarenhet och som vill fortsätta utvecklas inom både upphandling och i rollen som kvalificerad verksjurist. Du hanterar självständigt rådgivning till myndighetens medarbetare, genomför rättsutredningar och tillsammans med kollegor hanterar du ärenden med en hög grad av komplexitet. Du blir en del av enheten Juridik som bestående av jurister, upphandlare, registratorer och arkivarie. Enheten leds av chefsjuristen och består av totalt åtta personer som arbetar tätt tillsammans och över kompetensgränser. Som verksjurist hos oss får du ett brett och stimulerande uppdrag. Enheten hanterar juridiska frågor och ger rådgivning inom bland annat förvaltningsrätt offentlighet och sekretess upphandling och avtal digitalisering och dataskydd föreskriftsarbete. Du driver självständigt rättsutredningar och ger stöd till verksamheten i juridiska frågor – ibland direkt kopplat till Statskontorets olika regeringsuppdrag. Rollen har fokus på offentlig upphandling, avtal och avtalsuppföljning. Du arbetar nära vår upphandlare och ansvarar för att stötta och kvalitetssäkra upphandlingar upprätta och kvalitetssäkra avtal bidra i avtalsförvaltningen. En stor del av våra upphandlingar rör it‑ och systemlösningar samt konsulttjänster, vilket ger dig möjlighet att arbeta i gränslandet mellan juridik och teknik. Din bakgrund och kompetens Vi söker dig som har juristexamen eller juris kandidatexamen minst två års relevant erfarenhet av juridiskt arbete erfarenhet av offentlig upphandling erfarenhet från offentlig förvaltning goda kunskaper i offentlighet och sekretess, offentlig upphandling och avtalsrätt mycket god förmåga att uttrycka dig på svenska i tal och skrift. Det är meriterande om du dessutom har erfarenhet från statlig sektor erfarenhet av öppna upphandlingar, förnyade konkurrensutsättningar eller avrop från Kammarkollegiets ramavtal erfarenhet av it‑ eller systemupphandlingar och konsultupphandlingar kunskap inom it‑juridik, digital förvaltning eller dataskydd. Dina personliga egenskaper Vi söker dig som trivs med att arbeta analytiskt och strukturerat, och som har lätt för att sätta dig in i komplexa juridiska sammanhang. Du är lösningsorienterad, leveranssäker och van att prioritera när mycket händer samtidigt. Som person är du trygg, stabil och samarbetsinriktad. Du bygger relationer med lätthet och tar konstruktivt till dig andras perspektiv. Du ser möjligheter i förändring och bidrar aktivt till att utveckla både arbetssätt och verksamhet. Vi lägger stor vikt vid dina personliga egenskaper. Mer om oss Statskontorets lokaler finns centralt i Stockholm. Det finns möjlighet att arbeta delvis på distans. https://www.statskontoret.se/om-statskontoret/arbeta-hos-oss/vi-erbjuder/ Ansök senast 30 augusti Vi ser fram emot att få din ansökan senast den 30 augusti 2026. Du ansöker genom att besvara ett antal urvalsfrågor samt bifoga ansökan i vårt rekryteringssystem. Anställningen är tillsvidare och vi tillämpar 6 månaders provanställning. Tillträde sker enligt överenskommelse. Har du frågor om jobbet är du välkommen att kontakta enhetschef Anna Ahlgren på 08-690 45 51. Har du frågor om rekryteringsprocessen är du välkommen att kontakta Fredrik Sydstrand, HR-specialist, telefon 076-877 47 21 eller fredrik.sydstrand@statskontoret.se. Fackliga kontaktpersoner är Therese Brolin för Saco-S och Max Dahlbäck för ST. Du når dem via myndighetens växel på telefon 08-690 43 00. Varmt välkommen med din ansökan! Vi tar gärna emot samtal från dig som är intresserad av jobbet men vi tackar nej till dig som säljer annonser och rekryteringstjänster. Statskontoret verkar för en effektiv statsförvaltning, och en god hushållning med statens medel. Vi utreder och följer upp den statliga verksamheten, utvecklar den ekonomiska styrningen och rapporteringen, samt främjar en god förvaltningskultur och arbetet mot korruption i staten. Vi granskar även Sveriges hantering av EU-medel. Vi finns i Stockholm och har ca 220 anställda.
YOUR MISSION AT VOI We’re looking for a creative and detail‑oriented Graphic Designer to join our Tender team on a 12‑month fixed‑term contract. You’ll support our Senior Designer and the Commercial team by creating clear, engaging visual communication across print and digital – this is a graphic design role, not UX. You’ll help produce high‑quality assets for both internal and external use, from tenders and presentations to marketing campaigns and social media content. This will include: * Owning parts of the design and layout of tender documents and commercial proposals, ensuring clarity, quality and visual impact. * Creating and refining Google Slides presentations in line with brand guidelines and commercial objectives. * Developing and delivering visual assets for marketing campaigns across online and offline channels. * Producing high‑quality print and digital materials (e.g. stickers, hangers, brochures, social media graphics) with a strong focus on consistency and craft. * Collaborating closely with the Commercial team to ensure all materials are visually aligned with the brand identity and support business goals. * Contributing ideas and constructive feedback in creative sessions and team discussions. * Taking ownership of day‑to‑day graphic design initiatives, supporting team priorities and suggesting improvements. WHAT YOU NEED TO EMBARK You are a collaborative designer with strong visual skills, a structured way of working and an interest in clear, accessible communication. You enjoy working with others, managing several projects at once, and delivering well‑crafted work. * Strong proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator,), Figma and Google Workspace (Docs, Sheets, Slides). * Solid understanding of graphic design principles, layout, typography and colour theory. * A portfolio showcasing your work in branding, marketing or visual design (longer‑form documents and/or presentations is a plus). * Ability to manage multiple deadlines with strong attention to detail. * A collaborative, proactive mindset and eagerness to learn and grow. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply – even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest growing scale‑ups. * Enjoy unlimited free Voi rides and a dog‑friendly office. * Work together with inspiring, motivated and supportive colleagues towards a common goal. * Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
We’re looking for a Senior HR Business Partner for a company in Västerås. Start is October 1st, 9 months limited contract to begin with. This role is 100% onsite in Västerås. Assignment description: Manages teams with a focus on operational execution; short/medium-term operational/tactical responsibilities. Often the first manager level with full responsibility for human resource planning, selection, development and performance management. Management involves utilizing individual subject matter expertise. This role requires fluency in English and Swedish. This is a full-time consultant position in Västerås through Incluso. Start is October 1st, 9 months limited contract to begin with. This role is 100% onsite in Västerås. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 SENIOR CUSTOMER SUPPORT EXECUTIVE 12-month Fixed-Term Contract (Maternity Cover) Help us build the best customer support team in financial services. Everyone knows the legendary customer service that made Octopus Energy famous. That's exactly what we're building at Octopus Money. We believe financial services doesn't have to feel slow, complicated or frustrating. We want every interaction to leave clients feeling understood, supported and confident that someone genuinely cares about getting the right outcome. We're looking for an ambitious Senior Customer Support Executive to join us on a 12-month maternity cover contract. You'll become one of the most experienced members of our Customer Support team, helping deliver exceptional service every day while playing an important role in shaping how our support function evolves as we grow. Yes, this role starts as a fixed-term contract. But we're also growing quickly, and we're looking for someone we'd love to keep. If you're brilliant, there will be genuine opportunities to help shape and grow our Customer Support team beyond the initial contract. If you're excited by building something exceptional rather than simply maintaining the status quo, we'd love to hear from you. ABOUT THE ROLE Our Customer Support Team Lead is going on maternity leave, creating an opportunity for an experienced financial services professional to step into a senior operational role within a small, high-performing team. You'll work alongside our Customer Support Manager, who is leading an ambitious transformation of the Customer Support function. While she focuses on building the future of the team, you'll be the experienced operational presence that keeps everything running brilliantly day to day. This isn't a traditional customer support role. Customer Support sits at the heart of Octopus Money. The team doesn't just answer client questions - it influences product decisions, improves customer journeys, identifies operational improvements and helps shape new propositions across the business. We believe the people speaking to customers every day are often the people with the best ideas. We actively encourage those ideas and give people the opportunity to make them happen. WHAT YOU'LL BE DOING You'll be the person the team turns to when things get complicated, making sure our clients continue to receive outstanding support while helping us continually improve how we work. You'll: * Deliver exceptional support across email and phone, setting the standard for every client interaction. * Own complex client queries involving investments, ISAs, pensions, withdrawals and platform operations. * Keep our Zendesk operation running smoothly, ensuring nothing falls through the cracks. * Support and guide colleagues when they need an experienced sounding board. * Work closely with teams across Product, Operations and Coaching to resolve issues and improve the client experience. * Spot opportunities to improve processes, remove friction and make life easier for both clients and colleagues. * Help us continually raise the bar for what great customer support looks like. WE'RE LOOKING FOR SOMEONE WHO... Has experience supporting investment or wealth management clients and understands the world of ISAs, pensions and GIAs without needing a lengthy learning curve. Just as importantly, you're someone who: * Is obsessed with creating exceptional customer experiences. * Takes ownership and naturally steps forward when something needs fixing. * Loves improving processes and making things better for customers, teammates and the wider business. * Genuinely enjoys speaking to clients - you find real satisfaction in a good conversation, not just resolving a ticket. * Is comfortable working in a growing business where not every process is fully documented. * Enjoys collaborating across teams to find answers rather than waiting for someone else to solve the problem. * Brings energy, curiosity and ideas for continuous improvement. * Thrives in fast-moving environments where you can genuinely make an impact. * Communicates with warmth, confidence and empathy. YOU'LL PROBABLY ENJOY THIS ROLE IF... * You've worked in investment platforms or wealth management. * You enjoy solving problems that don't have obvious answers. * You get satisfaction from improving how things work, not just completing today's tasks. * You like being trusted to use your judgement. * You want your ideas to influence the wider business, not just your own workload. * You're excited by helping build something rather than simply inheriting it. WHY JOIN OCTOPUS MONEY? We're growing quickly and Customer Support is central to that growth. Over the next 12–18 months we'll be significantly expanding our support function as our business evolves. That means opportunities to help shape new ways of working, influence how the team develops and potentially grow into future leadership opportunities. We can't promise what role that will be today. What we can promise is that if you come in, make a real impact and help us build something exceptional, we'll want you to be part of what comes next. If you're looking for somewhere you can genuinely influence the customer experience, be trusted to make things better and help build one of the best Customer Support teams in financial services, we'd love to hear from you. Base salary: £32,500–£37,000 depending on experience + benefits We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com
We’re looking for a Human Resource Business Partner for a global company in Gothenburg. Start is ASAP, 7 months limited contract to begin with. This role is 75% onsite in Gothenburg and 25% can be remote. Assignment description We are looking for a Human Resource Business Partner who provides comprehensive, locally compliant HR support across the full employee lifecycle while serving as the primary expert on Swedish labor law, employee relations, and union matters. Acting as a trusted HR advisor, the position supports recruitment, compensation, work environment, and mobility topics while ensuring consistent, high quality HR service and governance. Responsibilities and Duties: Employee Relations & Labor Law Manage union dialogue and negotiations, including consultations related to reorganizations and other labor law–driven processes. Act as the key HR representative in discussions with unions and employee representatives, ensuring full compliance with Swedish labor legislation. Provide guidance to managers on employee relations matters, work environment obligations, and HR policies. Employment Lifecycle Management Draft, review, and manage employment contracts, amendments, and related documentation. Support onboarding, contractual changes, and offboarding in line with local legal requirements and internal policies. Provide general HR administration support across the employee lifecycle. Compensation, Performance & Rewards Coordinate and support salary review and performance review processes, ensuring alignment with the guidelines and local practices. Advise managers on compensation-related matters within approved frameworks. Recruitment Support Support hiring managers throughout the recruitment process, including role definition, interview coordination, and offer preparation. Ensure recruitment processes comply with local labor laws and internal governance. Global Mobility Coordination Act as the HR interface with the Global Mobility team, supporting international assignments, relocations, and related HR processes where applicable. Work Environment & Occupational Health Support the business in fulfilling work environment (arbetsmiljö) responsibilities, including collaboration with managers and relevant stakeholders. Ensure compliance with local work environment regulations and internal standards. Financial & Administrative Governance Review and approve HR-related invoices, including pension invoices and other people-related costs, in line with internal approval authorities. Stakeholder Collaboration & Ways of Working Work closely with key stakeholders to clarify requirements, priorities, and service expectations. Provide general HR support to managers and employees, acting as a trusted advisor for HR- related questions. This role requires fluency in Swedish and English. This is a full-time consultant position in Gothenburg through Incluso. Start is ASAP, 7 months limited contract to begin with. This role is 75% onsite in Gothenburg and 25% can be remote. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
We are looking for an HR Business Partner/HR Coordinator/Recruiter for a company in Karlskrona. Start is ASAP, 6 months limited contract to begin with. This role is full-time and 75% onsite in Karlskrona and 25% can be remote. Purpose of Role The HR Business Partner (HRBP) acts as a senior, strategic partner to leaders within the Swedish organization and the international business line. The role translates global and local business strategies into relevant people strategies, action plans, and HR initiatives that enable organizational performance, capability development, and cultural alignment. The HRBP provides expert guidance across the full HR spectrum, ensuring compliance with Swedish labor law, strong collaboration with unions, and effective delivery of global HR programs. The role supports leaders in driving high engagement, sustainable performance, and a strong employee experience. Important Interfaces Internal Business Line Leadership Teams (local and international) Line Managers in Sweden Global HR Centers of Excellence (e.g TA, C&B, L&D, Talent Management) HR Operations Union Representatives (SI, Unionen, IF Metall, Ledarna) Work Environment Representatives & HSE Finance, Communications, and Site Leadership External Union organizations and employer associations Occupational Health Services (FHV) Recruitment partners and consultants External legal advisors Training and development providers Key Responsibilities and Accountabilities Translate global and local business priorities into actionable people strategies for Sweden and the international business line. Act as a trusted advisor to leaders on people, culture, organizational effectiveness, and change management. Ensure compliance with Swedish labor laws and collective agreements, including leading MBL consultations and supporting investigations, rehabilitation, and work environment obligations. Drive and facilitate strategic workforce planning, capability development, succession planning, and talent management initiatives. Lead and coordinate annual HR processes such as performance management, salary review, engagement follow-up, and talent reviews. Analyze workforce data and people metrics to provide insights and recommendations to leadership. Support organizational development, including role design, team effectiveness, and cultural initiatives. Ensure effective implementation and localization of global HR frameworks, programs, and policies. Partner with leaders and Talent Acquisition to attract, develop, and retain key talent. Promote a strong employee experience by living the company's values, shared beliefs, and leadership expectations. Main Tasks Provide coaching and support to leaders in all HR matters, including performance, development, conflict management, and employee relations. Prepare and participate in consultations and negotiations with unions under Swedish law (MBL, LAS, etc.). Facilitate career and succession planning discussions; follow up on talent pipeline actions. Coordinate and support recruitment processes in collaboration with Talent Acquisition. Lead the local implementation of people processes, global HR initiatives, and change programs. Conduct organizational assessments and support redesign where needed. Support risk assessments, support work environment initiatives, and manage rehabilitation cases together with leaders and Occupational Health. Create and facilitate workshops and training sessions (leadership, team development, performance, culture). Monitor HR KPIs (turnover, absence, engagement, competency gaps) and prepare HR dashboards. Conduct exit interviews and analyze insights for continuous improvement. Authorities Provides expert interpretation of HR policies, Swedish labor law, and collective agreements within the Swedish scope. Authorized to represent HR in union negotiations and consultations according to local governance. Recommends people-related decisions (compensation adjustments, organizational changes, performance outcomes) within defined frameworks. Approves HR transactions and documentation within authority levels set by HR governance. Leads HR-related projects and initiatives with autonomy at the P4 senior professional level. Reporting & Communication Reporting to: Sr HR Director People &Culture Communication responsibilities: Regular communication with business line leaders on HR plans, risks, insights, and progress. Clear and consistent communication of HR processes, policy updates, and global initiatives to managers and employees. Strong collaboration with global People & Culture to ensure aligned execution of HR programs. Formal documentation and reporting for employee relations, work environment actions, and union-related activities. This role requires fluency in English and very good Swedish. This is a full-time consultant position in Karlskrona through Incluso. Start is ASAP, 6 months limited contract to begin with. This role is 75% onsite in Karlskrona and 25% can be remote. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
Sida 1 av 15