Sökresultat för "Customer complaints"

Trading from 100 stores Blacks supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike. Role Overview: Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. This is a part time role. Contracted hours - 36 Customer Service * Provide customers with excellent levels of Customer service. * Deal with customer complaints and enquires, providing the best possible outcome. * Ensure the personal appearance of sales staff is in line with company guidelines. * Have an understanding of the Customer Service measuring programme. Sales * Ensure that targets are achieved and, where possible, exceeded. * Monitor staff service levels in order to maximise store sales. * Utilise in-store devices, making sure that the customer is offered the whole product range. * Use reports to assist you in product placement of key selling lines. Visual Merchandising * Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. * Provide assistance with the maintenance of standards on the sales floor. * Keep stock clean and presentable at all times. * Retail Management experience would be advantageous * Excellent Time Management skills * Strong verbal and written communication skills. * IT skills- Microsoft Outlook, Word and Excel. Training & Development * Encourage personal progression throughout your store * Provide assistance with the induction and training of new starters. * Assist with the development of existing staff, ensuring that personnel completes the relevant E-Assessments. Skills/Experience/Knowledge Needed  * Retail Supervisor experience would be advantageous. * Excellent Time Management skills * Strong verbal and written communication skills. * IT skills- Microsoft Outlook, Word and Excel.   We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: * Holiday Allowance * Staff Discount On JD Group and other brands within the organisation, * Pension Scheme * Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.

YOUR MISSION We have an opportunity in our Streetworks team for a Streetworks Administrator to predominantly support the NI projects, while providing support where required to other projects.     The role:  * Raising,closingand managing notices/permits from end to end including start/stop, PMR, variations, recording excavations etcand completing safe dig prints * ProcessingTTR’s,TTROand TTRN applications (depending on which projects working on across NI/GB) to various Highways Authorities * Completing risk assessments in line with SWUK protocol * Managing our works around other activities while focussing on collaborative working * Understanding of permit scheme legislation and the requirements for managingpermitconditions * Liaising with the councils (DfI/Cumbria/Westmorland etc) to discuss works and amend where necessary * Providestreetworksadministration supportin accordance withbusiness operations  * Ensure compliance with all elements ofstreetworkslegislation through effective management of notices,permitsand other documents * Have the ability toreact and deal with issues arisingas a result ofour works, escalating to Specialist or Team Lead whererequired. * Investigate reinstatement defects, including accepting, disputing, passing to 3rd party and updating trackers * Notifying relevant parties of over-runs and ensuring theappropriate councilare updated with action taken * Reporting low andhigh riskfailsin a timely manner, including the processing and accepting or disputing of thefail * Support the build team in dealing with customer complaints in relation toStreetworks/road closure activities andhave the ability toresolve these in a quick andtimelymanner * Liaise with operations, local authorities and third parties to arrange bus stop / parking suspensions / road closures and use of portable traffic signals * Liaise and arrange traffic management alongside the traffic management team * Support the development of processes,workflowsand efficiency improvements * Provide technical support and guidance to Operations in relation tostreetworksoffences  * Take part in theon callrota for weekend coverage of ‘starts and stops’ which is now part of the legislation forstreetworks * General administrative duties YOUR PROFILE * Strong scheduling experience and administrative background(essential) * Previousdemonstratable experience in a similar role (desirable) * Driven and able to work autonomously withhigh levelof attention to detail * Demonstratable experience of following processes and procedures and working to legislative requirements  * Competent or advanced competency with Microsoft Office applicationsand experience of using company specific software * Excellent communication skills across all levels * Demonstrable organisation and time management skills * Have the ability towork on their own while still achieving deadlines * Strategic mindset with the ability to prioritise tasks and focus on performance delivery while promoting efficiency improvements

Job Title: Arrears Executive   Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.   Salary: up to £29,000 and up to 20% bonus and benefits  Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.  💚 Shaping the future of sustainable digital banking  Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.   People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.   Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.   Tandem is growing fast and helping to shape the future of sustainable banking.  Your team: Collaborators in change   Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.  This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).     Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.        Your Impact: Building a sustainable tomorrow   As an Arrears Executive at Tandem your focus will be on:  * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.   * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.  * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).   * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.   * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.   * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.   * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.    * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.   * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.    * Knowledge and practical application of late arrears and litigation practices.   * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.   * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.   * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.   * Keep up to date with all Company/regulatory changes particularly those which affect own business area.   * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.   * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.       We’d love to hear from you if you have:  * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.   * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.   * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.   * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.   * A working knowledge of customer services and arrears management in a regulated, lending environment.      Rewards that reflect your value, what’s in it for you?    At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:     * 25 days annual leave plus 8 days Bank Holiday    * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc  * Buy or sell up to 5 days holiday a year  * Healthcare cash plan through Westfield Health   * Life Assurance at 3 x salary  * Electric Vehicle salary sacrifice scheme     * Cycle to Work salary sacrifice scheme and a free helmet    * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)  * Smart Tech scheme (buy goods with 0% interest)  * 10% discount on solar panels  * Tandem Hub for treats, cash back and discounts on UK retailers     * 2 days per year paid volunteering     * Free cereal, snacks and drinks in all offices  * Quarterly team social budgets   Please note, some benefits are subject to eligibility criteria, such as passing your probation. Our Green Deal: Your Impact Amplified  A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:  * Volunteer 2 days a year for charity > receive an early Friday finish   * Raise £200 per annum for charity > Tandem provide PR and marketing support   * Have renewable energy at home > receive an additional 1 day annual leave   * Drive an electric car > receive £500 towards a home charger    Ready to make your mark?   Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.    Sourcing Model  Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.    Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.   Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Who will you work with? Wabtec Faiveley Nordic AB is part of Wabtec Corporation, a system supplier to the international railway industry. We are a world-leading supplier of brake components and a service provider for the rail industry. How will you make a difference? As a Project Quality Manager, you will be responsible for ensuring that our customers receive the highest possible quality and service This is an operational role with leadership of two Project Quality Engineers. What will your typical day look like? Customer contact and communication –ensure that customer needs are met with quick and effective actions. Drive quality investigations – Handle customer complaints by analyzing technical deviations and leading problem‑solving processes. Ensure technical quality – Work proactively in early project phases to improve quality assurance and minimize deviations in serial production. Experience feedback – Create and implement lessons learned from handled deviations and spread best practices horizontally across applicable areas. Lead a team of two Project Quality Engineers. Data analysis and reporting – Work with quality statistics (Parts per Million, Non‑Conforming Report, Cost of Poor Quality) and make data‑driven decisions. Process development – Improve and further develop Faiveley Nordic’s quality processes and systems. What do we want to know about you? Engineering degree (preferably in production technology, mechanics, or electronics). +10 years of experience in Quality roles and +2 years of experience in people management roles. Experience in industrial production (experience from the automotive or railway industry, or vehicle maintenance, is an advantage). Knowledge of quality tools such as QRQC, APQP, FMEA, FTA, 8D, Six Sigma, etc. Strong technical analysis skills and good drawing comprehension. Strong MS Office skills and experience working with quality data. Fluent English and Swedish. Customer‑focused and service‑minded. Drive and initiative – you enjoy solving problems and improving processes. Strong leadership. Ability to prioritize tasks and delegate effectively.

Quality Engineer to our client Are you an experienced quality engineer with a solid understanding of EU regulatory compliance and product certifications? We are now looking for a Quality Engineer for a consultancy assignment with an established international company with a strong digital presence and operations across multiple European markets. If you enjoy combining technical product knowledge with compliance work and supplier contact – this could be the assignment for you. About the assignment Our client is an international company with a strong market position, a broad product portfolio and operations in multiple countries. You will be responsible for quality assurance and product compliance for hard goods within a specific product category, with a focus on certifications and EU regulatory adherence. You will report to the QA & Compliance Manager and work closely with commercial teams, suppliers, logistics and internal stakeholders. Responsibilities Product compliance & certification Manage the certification process including validation of test reports and creation of Declaration of Conformity (DoC). Maintain documentation related to product compliance and EU regulations such as CE and EUDR. Quality assurance Identify root causes of quality issues, customer complaints and product-related claims. Manage product inspections and release goods for shipment. Ensure correct product labelling and creation of manuals and instructions. Product development & supplier contact Collaborate with commercial teams on new product developments through risk assessments, sample reviews and technical specification creation. Act as the main contact to suppliers regarding quality and compliance matters. Guidelines & internal support Maintain and update quality guidelines such as the Quality Manual when laws, standards or internal procedures change. Support internal teams with in-depth product knowledge on relevant standards, certifications and applicable processes. We are looking for someone who Is structured, analytical and detail-oriented with high professional integrity in supplier relations. You are self-organised, flexible and comfortable in an environment where processes and ways of working are continuously evolving. You have strong collaboration skills and are used to working cross-functionally with multiple internal and external stakeholders. Requirements & qualifications Degree in a relevant technical field such as Engineering, Product Development, Quality Management or Product Compliance – or equivalent experience Minimum 4–5 years of relevant experience within quality assurance, product compliance, certification or supplier quality management Experience with EU product compliance and applicable standards such as GPSR, REACH, RoHS, RED, Battery Regulation, WEEE, EUDR and PPWR Good knowledge of Microsoft Office (Excel, Word, PowerPoint) Strong problem-solving and analytical skills Strong cross-functional collaboration skills Meriting experience Experience from consumer products such as hard goods, electronics, PPE or other regulated product categories Experience with technical documentation, risk assessments and supplier quality processes Experience with Adobe Illustrator, Photoshop/InDesign or CAD software Location & scope Stockholm - 100% Application To apply for assignments via Jappa, you need to create a consultant profile on our platform and submit your application. By doing so, your profile will also become visible to other clients looking for commercial and specialist consultants for future assignments. Spend 10–15 minutes creating your profile today to be considered for exciting opportunities. We have replaced traditional recruitment with a smart marketplace, industry expertise, quality-assured processes and AI. The result is clearer matches, faster responses and happier consultants and clients alike. With Jappa, finding the right assignment is simple. We give you access to a wide range of opportunities within e-commerce and tech – from shorter freelance assignments to longer engagements and permanent roles. Jappa is a talent-as-a-service solution where you, as a consultant, are at the centre. We always strive to match you with assignments where you can truly make a difference and grow.

Are you an experienced Quality Manager who thrives on improving processes, solving complex quality challenges and creating lasting results? We are now looking for a Quality Manager to join DEFA and take a leading role in quality, compliance and continuous improvement across our Norwegian operations. Working from our production facility in Nesbyen, you will be part of an international technology company with its own product development and manufacturing, serving customers within the automotive and energy sectors. You will lead a small quality team and work closely with colleagues across production, sourcing and engineering to strengthen quality performance, drive improvements and ensure compliance with customer and regulatory requirements. This role offers a unique combination of professional challenge, influence and the opportunity to combine an international career with an exceptional quality of life in one of Norway's most beautiful regions. Key responsibilities Drive and follow up quality activities within production processes and audits. Lead and support deviation handling, root cause analysis and corrective actions. Ensure effective handling of customer complaints and supplier quality issues. Drive supplier quality activities, including supplier evaluations, audits and continuous improvement initiatives. Ensure compliance with relevant standards, customer requirements and regulatory expectations. Support continuous improvement and regulatory compliance across operations. Maintain relevant documentation, training and control of measuring and testing equipment. Lead and develop the local quality team. Your background Higher education in engineering, production/process engineering or a related field. Relevant experience within quality, management systems or compliance in an industrial environment. Experience with audits, supplier quality and continuous improvement work. Knowledge of relevant standards such as ISO 9001, ISO 14001, ISO 45001 and IATF 16949, including its core tools, is an advantage. Experience from manufacturing, electronics, automotive or other quality-driven industrial environments. Good communication skills in English and a Scandinavian language. Who you are Structured, proactive and improvement-oriented. A clear communicator who works well across functions and organizational levels. Analytical, hands-on and comfortable balancing operational and strategic work. A leader who enjoys developing people, processes and performance. Driven by solving problems and creating sustainable improvements. About DEFA DEFA is a family-owned Norwegian technology company founded in 1946. With employees in seven countries across three continents, we have grown from a local family business into an international technology company. Today, our products and solutions are used in more than 30 countries worldwide. With our own product development, manufacturing and international operations, we combine entrepreneurial spirit with long-term industrial expertise. Quality, innovation and continuous improvement are at the heart of everything we do. Through our business areas within automotive and energy solutions, we develop products and services that make everyday life easier, safer and more sustainable. Life in Nesbyen Located in the heart of Hallingdal, Nesbyen offers a unique combination of career opportunities and outdoor living. Known for its spectacular surroundings, the area provides excellent opportunities for skiing, mountain biking, hiking and other outdoor activities throughout the year. With a safe and family-friendly environment and easy access to Oslo, Nesbyen is an ideal place for those looking to combine a rewarding career with a balanced lifestyle. What we offer A key role in an international technology company with strong market positions and ambitious growth plans. The opportunity to influence quality performance and continuous improvement across our Norwegian operations. A broad role combining leadership, operational quality work and strategic development. A collaborative culture characterized by competence, engagement and innovation. The opportunity to combine a rewarding career with an exceptional quality of life. Application In this recruitment, DEFA collaborates with Rubino Rekrytering. For more information about the role, please contact: Hanne Rubino, Senior Recruitment Consultant, +46 739 015 911 or e-mail: hanne@rubino.se Selection and interviews are ongoing, so we encourage you to apply as soon as possible. We look forward to hearing from you!

WHY OATLY? Across the world people’s consumption habits and diets are evolving to be more plant-based. Enter Oatly, the #1 oat based dairy alternative producer in the world with products spanning multiple categories. Our sole purpose as a company is to make it easy for people to eat better and live healthier lives without recklessly taxing the planet's resources in the process. Sustainability, nutritional health and trust are at the heart of what we do. We are building a culture that constantly upgrades each other so we can upgrade the planet. This is a company that shows great respect and a fearless approach to make positive change. Does this feel exciting? Well, this is where you come in. WHAT´S IN IT FOR YOU? Are you structured and enjoy solving problems? Here's your chance to contribute to making the world a better place! At Oatly, we're all about fostering a customer-centric focus and driving positive change in the food industry. Plus, you'll have the opportunity to develop your skills and have fun along the way! You will be working in one of Sweden's finest offices, located in the attractive area in central Malmö, within walking distance to public transportation. There may be opportunities for hybrid work. The temp position period runs from August to the end of 2026. WHAT WILL YOU DO In this role you’ll be supporting customers and stakeholders across different markets. Your primary responsibility will be to ensure that our customers receive their products seamlessly. In this role, you'll play a valuable role in managing customer orders and working closely with key stakeholders to make sure everything runs smoothly. If you're organized, eager to learn, and excited about starting your career in a dynamic environment, this is the perfect opportunity for you to shine! Here’s what you can expect in the day-to-day: Be responsible for order management, ensuring that our customers receive their orders on time, in the right amount to the right place and with an all-time high service. Keeping in daily contact with customers regarding the status of their orders to ensure smooth communication. Having close collaboration with internal stakeholders in the Supply Chain such as Planning, Logistics, Quality and Sales, but also finance. Keeping track of stock balances and having daily contact with 3PL. Handling customer complaints and processing claims and credit notes. This is a temporary position – and it's a great chance to learn and grow. Oatly is still expanding, so being adaptable and comfortable with change in a high-paced environment will help you gain valuable experience in this role. DOES THIS SOUND LIKE YOU? You’ve read about the role, and now your imagination is flying at full speed. Here are the qualities we’re looking for… do you recognize them in yourself? You have a keen interest in Supply Chain Operations, Customer Service, or Order Administration. You’re comfortable with technology and have some familiarity with ERP systems – preferably Dynamics D365. You know your way around MS Office and have solid Excel skills. Most importantly, we place the greatest value on personal characteristics such as being organized, adaptable, and a great team player. You must be able to communicate effectively in English, both verbally and in writing. It's a plus if you know another European language besides English, but it's not a requirement. If this sounds like you, we'd love to hear from you! YOUR APPLICATION Phew! Well done if you’ve got this far. We’re glad we’ve still got your attention because we’ve got one last super important point to make. As you can probably tell, we’re a norm-breaking company. For us, diversity and differences are an obvious asset. We know that amazing candidates can sometimes be put off applying for a job unless they can tick every box, and that makes us really sad. So please trust your gut and pop in your application if it’s feeling right. If you have the curiosity, passion, and collaborative spirit, let’s do this together! It will be fun! Last day of application: 2nd of Aug. We treat all candidates equally: If you are interested, please apply through our application system - any correspondence should come from there. This will ensure that the candidate experience is smooth and fair to everyone! Love Oatly XOXO  #LI-TA1 Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Forward Deployed Engineer At Dexory, we believe that real-time data will revolutionise the logistics industry. We are building the ultimate data insights platform that provides companies with unprecedented access to their operations through autonomous data capture and digital twins. As a Forward Deployed Engineer at Dexory, you will sit inside the engineering organisation as an intelligent interface layer between our various engineering teams. Dexory operates with a global fleet of autonomous robots, supported by a 24/7 first-line support team. The Forward Deployed Engineer sits above that layer, taking ownership of complex, ambiguous issues and driving them to resolution or to the right team. You will be one of Dexory’s first Forward Deployed Engineers, representing Dexory at the highest level in customer environments and helping to define how this function operates as we scale. This is a technically demanding role for someone who is as comfortable spotting patterns across weeks of telemetry data as they are at supporting a new customer deployment on the ground. You will query data across logs, databases, and observability tooling, interpret point cloud scan data, and navigate Grafana, AWS, and a range of robotics-specific tooling to investigate issues and understand their root cause. Crucially, you will also use what you learn to improve things — identifying recurring failure modes, feeding structured insights back into the engineering teams, and raising the platform’s reliability across our global fleet. You will also support new customer deployments end-to-end, bridging WMS and network integration questions with robot operational and perception configuration requirements. The right person is defined by their investigative instinct and technical curiosity, not their robotics or logistics background. Domain knowledge is built on the job through close collaboration with the engineering teams.   KEY RESPONSIBILITIES * Cross-functional Triage & Investigation: Receive escalated issues from the first-line support team and investigate independently before routing to the relevant engineering teams. Query telemetry data, robot logs, AWS infrastructure, internal tooling and databases — including scan and point cloud data where relevant — to narrow the blast radius of a problem and form a view on root cause before pulling in specialist teams. * Observability & Monitoring: Navigate Grafana dashboards and internal tooling to monitor fleet and site health. Build or extend dashboards and alerting that improve visibility into system performance across deployed sites. Use telemetry data proactively to identify issues before they surface as customer complaints. * New Customer Deployment Support: Work within customer systems to provide white glove deployment support for the Dexory platform end-to-end, covering WMS and ERP integration queries, network and connectivity requirements, robot operational setup, and perception feature configuration. Act as the cross-functional point of contact who can answer or route questions across the full Dexory system. * Intelligent Escalation & Routing: Own the escalation path from first-line support through to the right engineering team. Ensure that when specialist engineers are brought in, they receive a well-structured summary of what has already been investigated, what has been ruled out, and the most likely failure domain. * Customer Communication: Act as a trusted technical advisor to strategic customers throughout deployment and into long-term steady-state operation. Build strong, lasting relationships with customer engineering and operations stakeholders, proactively identifying new opportunities to drive value throughout the lifecycle of an engagement. Run technical workshops and training sessions that drive lasting adoption. Produce clear, professional documentation covering deployment architectures, integration designs, and operational runbooks. * Product & Engineering Feedback: Identify recurring failure patterns across sites and translate them into structured product and engineering feedback. Contribute to internal knowledge bases and runbooks that reduce investigation time for future issues. * Tooling & Automation: Write scripts and tooling that automate repetitive investigation or deployment tasks. Contribute to reusable frameworks that improve the efficiency and consistency of the FDE function as the team grows.   REQUIRED QUALIFICATIONS & EXPERIENCE * 4–5+ years of professional solutions engineering or technical operations experience, with a demonstrated ability to advise customer setups and investigate and diagnose complex, multi-system problems independently. * Strong data querying skills: comfortable writing SQL, navigating time-series telemetry data, and pulling structured insight from large, noisy datasets. * Hands-on experience with observability tooling such as Grafana, including building dashboards and using metrics data to diagnose production issues. * Comfortable working in Linux environments: SSH, bash scripting, log analysis, and networking fundamentals. * Experience with cloud infrastructure (AWS or equivalent), containerised deployments with Docker and Kubernetes, and modern data pipeline tooling. * Proficiency in Python or an equivalent scripting language for investigation tooling, automation, and data analysis. * Hands-on experience with AI-assisted development tooling (Anthropic, Google Gemini, OpenAI, or similar). * Strong cross-functional communication skills: able to summarise a complex technical investigation clearly for both engineering teams and customer stakeholders. * High agency with an ability to navigate ambiguity. Comfortable forming and defending an independent view in complex, multi-system situations and driving issues to resolution without close direction. * Willingness and ability to travel internationally to customer sites across Dexory’s global deployment footprint.   NICE TO HAVE * Familiarity with robotics systems, ROS2, or point cloud / LiDAR data, or genuine curiosity and aptitude to learn quickly on the job. * Experience with robotics visualisation tooling. * WMS or ERP integration experience (SAP, Manhattan, Oracle WMS, or similar). * Exposure to real-time messaging protocols such as Zenoh, MQTT, or gRPC. * Consulting or structured delivery experience, with familiarity with the discipline of client accountability and project-based delivery.   Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results, * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.  You will also receive: * Private healthcare via Bupa with 24/7 medical helpline  * Life insurance * Income protection  * Pension: 4+% employee with option to opt into salary exchange, 5% employer * Employee Assistance Programme - mental wellbeing, financial and legal advice/support  * 25 holidays per year  * Full meals onsite in Wallingford * Fun team events on and offsite, snacks of all kinds in the office    AAP/EEO Statement   Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

YOUR MISSION Job Title: Streetworks Specialist Location: Office based (Coalisland or Penrith) Role Summary: As a Streetworks Specialist, you will play a vital role in supporting the GB Build with streetworks  requirements, ensuring compliance with regulations and resolution of concerns or issues. The role: • Raising, closing and managing permits from end to end including start/stop, PMR, variations, etc • Processing TTRO and TTRN applications to various Highways Authorities • Completing risk assessments in line with SWUK protocol • Managing our works around other activities while focussing on collaborative working • Understanding of permit scheme legislation and the requirements for managing permit conditions • Liaising with the councils in Cumbria to discuss works and amend where necessary • Provide streetworks administration support in accordance with business operations  • Ensure compliance with all elements of streetworks legislation through effective management of  notices, permits and other documents • Have the ability to react and deal with issues arising as a result of our works. • Investigate reinstatement defects, including accepting, disputing, passing to 3rd party and updating  trackers • Notifying relevant parties of over-runs and ensuring the appropriate council are updated with action  taken • Reporting low and high risk fails in a timely manner, including the processing and accepting or  disputing of the fail on the Aurora system • Deal with customer complaints in relation to Streetworks activities and have the ability to resolve  these in a quick and timely manner • Liaise with operations, local authorities and third parties to arrange bus stop / parking suspensions /  road closures and use of portable traffic signals • Liaise and arrange traffic management alongside the traffic management team • Support the development of processes, workflows and efficiency improvements • Provide technical support and guidance to Operations in relation to streetworks offences and  associated costs such as FPN,S74 and inspection failures, with the ability to investigate. • General administrative duties YOUR PROFILE The person: • Previous demonstratable experience in a similar role • Previous experience utilising Aurora and One Network • Strong relationship with councils in Cumbria • Good knowledge and understanding of TTRO / TTRN legislation • Strong working knowledge of NRSWA, TMA and SROH legislation with the ability to transfer these  skills into day to day decision making • Driven and able to work autonomously with high level of attention to detail • Competent or advanced competency with Microsoft Office applications • Excellent communication skills across all levels • Demonstrable organisation and time management skills • Have the ability to work on their own while still achieving deadlines • Strategic mindset with the ability to prioritise tasks and focus on performance delivery while  promoting efficiency improvements Additional Information: This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it will  evolve as it operates and the nature of duties, tasks, knowledge and skills required for this post may  develop and change in time.

Who we are 🚚 Airmee is a rapidly scaling last-mile logistics platform, backed by Bonnier Capital and other leading investors. We’re on a strong growth trajectory — from SEK 362M revenue in 2024 to +SEK 600M projected in 2025 (meaning an annual growth rate of approx. 70%), with a clear plan to reach profitability in 2026. You’ll join a high-ownership, fast-moving environment: large enough to operate at real scale, yet flexible and lean enough that you can make a visible impact quickly. 🚀 We build the best delivery experience in the world by making logistics faster, smarter, and more sustainable. At Airmee, no task is beneath anyone — leaders lead through daily execution, high ownership, and clear accountability. 🚚 About the role This is an excellent opportunity for someone looking to build a career in logistics and operations while taking on increasing responsibility in a fast-growing company. As a Partner Coordinator at Airmee, you’ll play a role in ensuring our delivery network runs smoothly and efficiently. You will be the go-to contact for selected last mile and linehaul carriers, making sure they receive the support, information, and coordination needed to deliver great service. You’ll be a part of our Carrier Management team and work closely with other Partner coordinators and the Partnership Manager to support both daily operations and planning activities. 🎯 Key responsibilities: Act as the point of contact for a selection of our last mile and linehaul carriers, ensuring they receive timely support and information Monitor daily performance and service quality using dashboards and KPIs, and share insights with both carriers and internal teams Collaborate with Dispatch and other teams to quickly resolve issues related to delays, damages, or customer complaints Assist in capacity planning by aligning vehicle supply with both short-term fluctuations and long-term forecasts Ensure scheduling and shift templates are accurate and up to date, and help fill gaps through close coordination with carrier partners Support the onboarding of new carriers and ensure compliance with Airmee’s standards, Code of Conduct, and operational routines 👀 Who are we looking for? We’re looking for someone who thrives in a fast-paced, operational environment and enjoys working collaboratively to solve problems and keep things running smoothly. You’re detail-oriented and structured, but flexible enough to adapt when plans change. You have a natural sense of ownership and take initiative to improve day-to-day operations. With communication skills, you build trust with both internal teams and external partners. Being data-minded, you use insights to guide decisions and drive performance forward. Requirements: Experience in logistics, customer support, operations or similar. Fluency in Swedish or English. Good Excel skills Are You Ready to Take the Next Step in Your Career? Submit your application today!

Sharpsmart is a leading provider of innovative waste management solutions, committed to delivering exceptional service and operational excellence. Our Spennymoor facility plays a vital role in supporting our healthcare clients by ensuring safe, efficient, and compliant waste disposal. We pride ourselves on fostering a collaborative and dynamic work environment where continuous improvement and customer satisfaction are at the forefront of everything we do.   The Customer Service Coordinator be responsible for delivering outstanding customer service at the Rainham facility. This role focuses on managing customer interactions, ensuring timely and effective resolution of customer requests and complaints, and driving customer satisfaction through proactive communication and support. The Customer Service Coordinator will work closely with internal teams to ensure a seamless customer experience and uphold Sharpsmart high standards of service.

Job Purpose The Receptionist is the first point of contact for all customers, visitors, and business partners entering the dealership. The role is responsible for providing a professional and welcoming customer experience while efficiently managing front desk operations, handling inquiries, coordinating appointments, and supporting the Sales, Service, and Administration teams to ensure smooth dealership operations. Key ResponsibilitiesCustomer Service Welcome customers and visitors in a professional, friendly, and courteous manner. Understand customer requirements and direct them to the appropriate Sales Consultant, Service Advisor, or department. Ensure customers are attended to promptly and maintain a positive first impression of the dealership. Manage the customer waiting lounge and ensure a comfortable customer experience. Front Desk Operations Answer, screen, and transfer incoming telephone calls promptly and professionally. Respond to general customer inquiries regarding dealership products, services, operating hours, and appointments. Maintain the visitor register and issue visitor badges where applicable. Receive and distribute incoming mail, courier deliveries, and internal correspondence. Appointment Coordination Schedule and confirm customer appointments for vehicle sales consultations and service visits. Coordinate appointment calendars with Sales Consultants and Service Advisors. Notify relevant departments of customer arrivals and appointment changes. Administrative Support Maintain customer records, visitor logs, and front office documentation. Assist in preparing customer forms and documentation when required. Support dealership events, promotional campaigns, and customer engagement activities. Monitor and replenish front office supplies and reception area materials. Coordination Work closely with the Sales, Service, Finance & Insurance (F&I), Parts, and Administration teams to facilitate seamless customer service. Escalate customer concerns or complaints to the appropriate department or manager. Ensure the reception area, showroom entrance, and customer lounge remain clean, organized, and presentable at all times. Compliance Maintain confidentiality of customer and dealership information. Comply with dealership policies, customer service standards, and health and safety procedures. Qualifications High school diploma required; diploma or bachelor's degree in Business Administration, Hospitality, or a related field is preferred. 1–3 years of experience in reception, front office, or customer service, preferably within an automotive dealership, retail, or hospitality environment. Knowledge & Skills Excellent communication and interpersonal skills. Strong customer service orientation. Professional appearance and positive attitude. Excellent telephone etiquette. Good organizational and multitasking skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Experience with dealership management systems (DMS) or CRM software is an advantage. Strong attention to detail and accuracy. Ability to remain calm and professional in a fast-paced environment. Key Competencies Customer Focus Communication Skills Professionalism Teamwork Time Management Problem Solving Adaptability Attention to Detail Integrity and Confidentiality Key Performance Indicators (KPIs) Customer satisfaction with front desk service. Average customer waiting and response time. Accuracy of appointment scheduling. Call answering and transfer efficiency. Customer inquiry resolution or routing accuracy. Reception area presentation and housekeeping standards. Administrative accuracy and timely completion of assigned tasks. Interested candidates kindly share your resume at neha@minnovation.se Working Conditions Based at the dealership showroom/front office. Regular interaction with customers, suppliers, and internal departments. May require weekend, holiday, or extended working hours based on dealership operating schedules.

Location: THG Labs, Meridian Business Park, Trowbridge, BA14 0BP About THG Labs THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include: * In-house market knowledge & trends * End-to-end service from idea generation through to manufacturing and launch * Technical, commercial and production expertise * Outstanding customer service About The Regulatory Compliance Team Based within the Beauty division of the business, The Regulatory Compliance Team is responsible for reviewing and assessing current and new cosmetic regulations globally including horizon scanning to make sure our clients have the latest information.  The team are responsible for checking and tracking the compliance to these regulations of all the ingredients, materials and formulations sourced and manufactured by THG Labs.  As well as managing and monitoring various certifications including audits, as well as processing and managing complaints and testing of products. Why be a Technical Information Officer at THG Labs?  Reporting to Snr Compliance Officer, the Technical Information Officer is responsible for assisting the team in accurate data collection, reporting, maintenance and researching compliance of raw materials and finished cosmetic products.  They will provide support to all members of the Regulatory Compliance Team to facilitate the delivery of projects assigned, ensuring products are safe, legal and sustainable. As a Technical Information Officer you will: * Collection of data relating to raw materials and finished goods to support the Regulatory Compliance team in the requirements for full compliance to all countries and regions as well as certifications as needed by the business and clients. * Ensuring accurate management of data in systems required for development and maintenance of cosmetic regulatory documentation. In accordance with company service level agreements and customer briefs. * Maintenance and collation of data relating to external certification of products including COSMOS, RSPO,  VEGAN SOCIETY, Halal and Cruelty Free International. * Reporting and maintaining data relating to sustainability of raw materials and finished products. * Developing knowledge of regulations relating to the development, manufacture, and sale of Cosmetic and toiletry products * Communicating with suppliers, requesting up to date and accurate information is received and processed in accordance with service level agreements. * Follow company work instructions and procedures. * Communicating effectively and positively with all teams, colleagues, and managers. * Take reasonable care for the health and safety for yourself and other persons who may be affected by your work * To cooperate with regards to all company health & safety measures, following H&S training when using equipment * Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember ‘see it, report it’ * Helping to promote a positive working atmosphere within the company. * Any other duties that may be required from time to time. What skills and experience do I need for this role? * Experience within the cosmetics, personal care, chemical, pharmaceutical, food, or regulatory compliance sectors. * Knowledge of cosmetic regulations, ingredient compliance, or product certification requirements. * Familiarity with certification schemes such as COSMOS, RSPO, Vegan Society, Halal, and Cruelty Free International. * Understanding of sustainability reporting and environmental data management. * Experience liaising with suppliers to obtain technical, regulatory, or compliance documentation. What’s in it for me? Career Development * Access bespoke development programmes that have been designed and developed by our in-house L&D team. * Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave * 25 days annual leave plus bank holidays. * Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! * Enhanced maternity and paternity pay, depending on length of service. * Up to 10 days compassionate leave. * Buy back up to 3 days each year. * Unlock 2 days volunteer leave after 12-months. Wellbeing Support * Access face-to-face and virtual appointments with our in-house GP (Manchester Head Office). * Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks * Save up to 12% on the cost of personal tech through our salary sacrifice scheme. * Up to 50% staff discount on THG brands. * Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. * Anniversary gifts when you hit 5 and 10 years of service.

The Opportunity We're currently looking for a Customer Engagement Advisor. Someone to join our Customer Experience Team in order to help deliver seamless, premium customer experiences throughout the entire customer journey. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed. This position is located at Polestar Sales Unit office in Gothenburg, Sweden. The Responsibilities In this role you will represent Polestar by delivering outstanding customer support and guiding customers through inquiries, product details, and online processes. You’ll manage communications across phone, email, and chat, resolve issues promptly, log interactions in CRM systems, and handle complaints professionally. Staying updated on products and meeting performance targets are key to ensuring a seamless customer experience. Responsibilities include: * Building and maintaining friendly professional relationships with customers * Take ownership of the Customer Enquiry – First contact Resolution * Handle incoming, Product, Service and Support calls ensuring identification and verification processes are adhered * Receive and respond to customer emails/cases and chats through to resolution and accordance with agreed Customer Relationship Management (CRM) process, system and data requirements * Make outbound follow up calls * Provide Customers with product information from Product manuals * Support Customers through the customer buying process via Online interactions/navigations on the Polestar Customer Portals and Systems * Logging all Customers contacts and required information on Customer CRM and other required systems * Complaint handling, including resolving and logging of complaints and escalating to appropriate teams * Achieve Key Performance Indicators (KPIs) to meet Service Level Agreements (SLA´s) * Use agreed company methodology and processes to ensure full internal and customer audit trail and compliance is maintained * Keep up to date with Product Knowledge and Policy changes via Product Briefing, Knowledge Management System and attendance at Training The Ideal Candidate To be a great fit for this role, we are searching for you to bring a positive attitude, strong problem-solving abilities, and a genuine focus on creating great experiences for customers. You should be adaptable and quick to learn, comfortable navigating digital tools, and confident in handling different situations with professionalism. A collaborative mindset, curiosity about technology and cars, and the ability to stay organized while managing multiple tasks will help you succeed in this position. Further on, we are searching for you with: * Excellent listening and communication skills * Excellent oral and written communication skills in English and Swedish * Technical platform skills * Enthusiastic and flexible approach with the ability to work as part of a team * Good IT and computer skills (Software/Technology) * Industrial Knowledge: Cars and Technology * Previous automotive experience Polestar is an international company, with various backgrounds represented. English, therefore, is the language of written and spoken communication. And though we have a global presence, we maintain the growth-mindset. Change happens often at Polestar. But so does progress. Expect an accelerating, exciting environment. The Process If the above matches your ambitions, be sure to apply. Our selection process is ongoing, and the job advert will remain open until it’s filled. The Polestar journey is an electric one.

HYDAC är ett familjeägt, internationellt industriföretag med rötter i Tyskland och över 60 års erfarenhet inom hydraulik, system- och vätsketeknik. Med cirka 10 000 medarbetare globalt, 50 nationella bolag och ett starkt fokus på hållbara samt kundanpassade lösningar är HYDAC en stabil och långsiktig partner till industrin. I Sverige har HYDAC funnits sedan 1980 och består idag av cirka 80 medarbetare med huvudkontor i Spånga samt flera filialer och lokala kontor runt om i landet. Organisationen präglas av korta beslutsvägar, hög teknisk kompetens samt en kultur där samarbete och ansvarstagande står i centrum. Nu söker HYDAC Sverige en kundsupportmedarbetare som vill bli en del av ett sammansvetsat team och bidra till att utveckla kundsupportfunktionen i en verksamhet som befinner sig i förändring Om tjänsten Som kundsupportmedarbetare arbetar du brett genom hela kundkedjan och är en viktig länk mellan kunder, säljorganisation, lager och interna tekniska funktioner. Rollen kombinerar kundsupport, teknik, orderadministration och systemstöd och passar dig som trivs med struktur, ansvar och variation i vardagen. Du arbetar huvudsakligen skriftligt via CRM-system, men även med telefonkontakt. Du kommer att hantera ärenden från start till mål. I början ligger fokus främst på orderadministration, men rollen utvecklas successivt mot ökat tekniskt och affärsmässigt ansvar. Arbetsuppgifterna inkluderar bland annat att: Registrera, prioritera och följa upp ärenden i CRM enligt principen ”äldst först” Arbeta med order, retur, leveranser och certifikat Följa upp orderstatus i dialog med kund, sälj, inköp och lager Ge priser inom givna attestregler samt underhålla pris- och inköpslistor Stötta säljorganisationen inför avtalsdialoger Hantera reklamationer, produktavvikelser och krediteringar Besvara tekniska frågor och guida kunder och säljare till rätt lösning, exempelvis inom hydraulik eller närliggande teknikområden Använda interna tekniska nätverk vid behov, till exempel inom elektrifiering Skapa och uppdatera instruktioner, lathundar och processbeskrivningar Delta i och driva förbättringsinitiativ kopplade till arbetssätt, system och kundupplevelse Vid behov medverka på kundmöten och interna månadsmöten med kund Du blir en del av ett team på åtta personer som rör sig från tydliga ansvarsområden mot ett mer flexibelt arbetssätt där man täcker upp för varandra. Rollen kräver att du tar egna initiativ, fattar beslut inom givna ramar och självständigt söker information när den inte finns tillgänglig. Din profil:   Vi söker dig som är trygg i dig själv, gillar struktur och har ett genuint intresse för teknik och kundsupport i en B2B-miljö. Dessutom tror vi att du till övervägande del har eller åtminstone stor vilja till att lära dig: Erfarenhet av B2B-kundsupport Teknisk bakgrund, kunskap eller starkt tekniskt intresse Förmåga att arbeta strukturerat och systematiskt Erfarenhet av hydraulik eller närliggande områden (mekanik, industri, automation) Erfarenhet av SAP, CRM (gärna Dynamics 365) Vana av orderflöden, prisadministration, reklamationshantering och leveransbevakning Erfarenhet av reglerade branscher och certifikathantering Intresse för AI och digital utveckling God vana i Office-paketet Du erbjuds Kollektivavtal och 5 veckors semester Flexibla arbetstider med möjlighet till hybridarbete Friskvård och träningstimme på arbetstid Möjlighet till cykelförmån via Bikelease Hälsoundersökningar via företagshälsovård Möjlighet att påverka processer, system och kundupplevelse Kompetensutveckling inom hydraulik, CRM och affärssystem Tjänstepension (ITP1 eller ITP2) och terminalglasögon Hos HYDAC får du arbeta i ett stabilt familjeföretag med långsiktigt perspektiv, hög teknisk kompetens och en kultur där förändring, samarbete och utveckling står i fokus. Du anställs i en provanställning som sedan löper vidare till en tillsvidareanställning hos HYDAC och du utgår från HYDACs kontor i Spånga. Urval sker löpande - välkommen med din ansökan redan idag!

WHAT WE’RE ALL ABOUT: Job Title: Customer Success Manager  Department: Operations   Reporting To: Head of Operations    The Company  Mobius Networks is a global provider of enterprise mobile connectivity solutions, helping businesses stay connected through reliable mobile airtime, IoT connectivity and managed network services.   Purpose of the role  To drive business growth and retention by building and protecting strong, long-term customer relationships. To act as the primary liaison between customers, Mobius Account Management and internal teams, focusing on customer satisfaction, contract renewals, upselling, and conflict resolution.    Reporting to and working with the Head of Operations, to ensure that effective methods are in place to allow the company to run to its maximum productivity. To provide sales and customer service support for both existing and potential customers the business.    Customer Success Manager Duties Include  * Relationship Management: To serve as the primary, dedicated point of contact for an assigned portfolio of key clients. To work with current Sales Account Management and take ownership of the current relationship, excluding commercial decisions.   * Retention and Renewals: Manage renewal timelines and proactively secure client extensions to mitigate churn. Conduct regular business reviews to ensure service delivery meets and exceeds both the customer expectation and Mobius required standards.   * Revenue Growth: Identify opportunities to cross-sell and upsell products or services, handle renewals, and drive sales targets. Deliver process and product presentations, to encourage new or extended sales  * Issue Resolution: Act as a senior escalation point for client complaints, working across internal departments to resolve issues promptly. * Market & Data Analysis: Maintain accurate and GDPR compliant customer records on systems like Salesforce, analyse customer data, and track industry trends to improve Mobius client strategy    Key Skills and experience preferred  * Experience: 3–5 years in account management, technical sales, or client-facing roles.  * Communication: Exceptional verbal and written communication skills with strong negotiation and problem-solving capabilities.  * Commercial Acumen: Ability to interpret financial data, manage contractual KPIs, and maximize account profitability.  * Professional Qualifications: Exposure to ITIL practices preferably qualified to Foundation level    Personal Specification  * Strong Leadership and organisational skills  * Strong interpersonal and communication skills  * A methodical and structured approach to problem solving   * A ‘can-do’ attitude with a flexible approach  * An approachable attitude  * A keen attitude towards self-development  #LI-Onsite #LI-CG1 We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.   Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.   By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.