Sökresultat för "Conflict Resolution"

ISS är ett av världens största tjänsteföretag och i år firar vi 80 år i Sverige! Med över 6500 medarbetare i landet, från norr till söder, levererar vi service som gör skillnad. Vi erbjuder våra kunder allt från städning till teknisk service, mat- och arbetsplatstjänster. Vi skapar arbetsplatser där människor trivs, företag växer och där hållbarhet är en självklarhet – socialt, miljömässigt och affärsmässigt. Våra medarbetare är hjärtat i det vi gör – och avgörande för att våra kunder ska känna sig trygga, sedda – och för att deras arbetsplatser ska blomstra. Om rollen ISS levererar biljettkontrolltjänster för Storstockholms Lokaltrafik. Som biljettkontrollant arbetar du tillsammans med kollegor i team och ansvarar för att genomföra biljettkontroller inom SL-trafiken. Rollen är omväxlande, social och utvecklande, då arbetet utförs på många olika platser och innefattar flera typer av kontroller. Kontrollerna sker på bussar, i tunnelbana och pendeltåg, samt på båtar och lokalbanor runt om i hela Stockholmsområdet. Arbetet genomförs även vid in- och utpasseringar samt utomhus, i alla väder, i anslutning till hållplatser och stationer. I rollen ingår även administrativa uppgifter, exempelvis att utfärda tilläggsavgifter till resenärer utan giltig biljett. En central del av arbetet är att ge god service genom ett professionellt, respektfullt bemötande samt att besvara resenärers frågor om resandet. Som biljettkontrollant på ISS får du gå interna utbildningar som säkerställer att du har de kunskaper som krävs för att hantera arbetet på ett korrekt och säkert sätt. Godkänd bakgrundskontroll krävs för anställning. Vem söker vi? För att lyckas i rollen ser vi att du har: Minst två års dokumenterad erfarenhet från ett serviceyrke eller annan relevant arbetslivserfarenhet, som t.ex. kundkontakt där du konfronterats med frågor från kunder Goda kunskaper i svenska och engelska i tal och skrift  Erfarenhet av konflikthantering   Meriterande: Tidigare arbetslivserfarenhet inom kollektivtrafik eller liknande Ytterligare språkkunskaper Då arbetet innebär mycket rörelse behöver du trivas med ett fysiskt aktivt och stundtals ansträngande arbete. Som person har du ett professionellt och respektfullt bemötande gentemot resenärer och besitter god social förmåga. Du är serviceorienterad, kvalitetsmedveten och värdesätter ordning och reda. Vidare är du förtroendeingivande och har förmåga att hantera konfliktsituationer på ett lugnt och konstruktivt sätt utan att låta dig provoceras. Du är punktlig, ansvarstagande och kommer i tid till arbetet. Du känner dig även bekväm med att använda och hantera teknisk utrustning i ditt dagliga arbete. Vi erbjuder A place to be you. ISS är en arbetsplats som präglas av tillhörighet och att det finns utrymme för varje person att vara den man är, bli vad man vill och vara en del av något större. Trygga och säkra anställningsvillkor Lön enligt kollektivavtal Förmåner som avtalspension, försäkringar, föräldralön och friskvårdsbidrag Goda utvecklingsmöjligheter Din ansökan Vi arbetar med kompetensbaserad rekrytering, vilket innebär att processen kan bestå av intervjuer, tester och referenstagning. Bakgrundskontroll och säkerhetsprövning kan komma att genomföras vid kundkrav. Då urval sker löpande kan tjänsten tillsättas innan sista ansökningsdag. Vi hanterar inga ansökningar via mejl. Vid frågor om rollen är du välkommen att kontakta oss på rekrytering@se.issworld.com Vi ser fram emot din ansökan! På grund av semesterledigheter kommer vi att påbörja urvalsprocessen först när vi är tillbaka i augusti.

WHAT WE’RE ALL ABOUT: Job Title: Customer Success Manager  Department: Operations   Reporting To: Head of Operations    The Company  Mobius Networks is a global provider of enterprise mobile connectivity solutions, helping businesses stay connected through reliable mobile airtime, IoT connectivity and managed network services.   Purpose of the role  To drive business growth and retention by building and protecting strong, long-term customer relationships. To act as the primary liaison between customers, Mobius Account Management and internal teams, focusing on customer satisfaction, contract renewals, upselling, and conflict resolution.    Reporting to and working with the Head of Operations, to ensure that effective methods are in place to allow the company to run to its maximum productivity. To provide sales and customer service support for both existing and potential customers the business.    Customer Success Manager Duties Include  * Relationship Management: To serve as the primary, dedicated point of contact for an assigned portfolio of key clients. To work with current Sales Account Management and take ownership of the current relationship, excluding commercial decisions.   * Retention and Renewals: Manage renewal timelines and proactively secure client extensions to mitigate churn. Conduct regular business reviews to ensure service delivery meets and exceeds both the customer expectation and Mobius required standards.   * Revenue Growth: Identify opportunities to cross-sell and upsell products or services, handle renewals, and drive sales targets. Deliver process and product presentations, to encourage new or extended sales  * Issue Resolution: Act as a senior escalation point for client complaints, working across internal departments to resolve issues promptly. * Market & Data Analysis: Maintain accurate and GDPR compliant customer records on systems like Salesforce, analyse customer data, and track industry trends to improve Mobius client strategy    Key Skills and experience preferred  * Experience: 3–5 years in account management, technical sales, or client-facing roles.  * Communication: Exceptional verbal and written communication skills with strong negotiation and problem-solving capabilities.  * Commercial Acumen: Ability to interpret financial data, manage contractual KPIs, and maximize account profitability.  * Professional Qualifications: Exposure to ITIL practices preferably qualified to Foundation level    Personal Specification  * Strong Leadership and organisational skills  * Strong interpersonal and communication skills  * A methodical and structured approach to problem solving   * A ‘can-do’ attitude with a flexible approach  * An approachable attitude  * A keen attitude towards self-development  #LI-Onsite #LI-CG1 We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.   Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.   By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.

Summary of Role Do you thrive in a fast-paced environment where innovation, leadership, and exceptional user experience collide? ComeOn Group is looking for a Lead Product Owner to drive strategic product vision, lead a team of talented Product Owners, and shape the next generation of our cutting-edge iGaming products. Responsibilities: Establish product management best practices, standardisation, and quality benchmarks across the PO-led delivery teams within your product domain. Oversee complex regulatory landscapes across multiple jurisdictions, ensuring products remain hyper-compliant while delivering top-tier product experience. Leverage deep data analytics, competitor bench-marking, and qualitative research to drive high-impact portfolio decisions and optimise product ROI. Drive alignment across cross-functional engineering, UX/UI, compliance, and marketing teams to remove roadblocks and maximize delivery velocity. Directly manage, mentor, and upskill a team of Product Owners, establishing high performance standards, clear KPIs, and continuous career development plans. Take high-level responsibility for the end-to-end strategy of our Casino product portfolio, ensuring alignment with overall business goals and market opportunities. Serve as a strategic partner to the Head of Product, executive leadership, and commercial heads, translating business strategy into clear product roadmaps. About you: 5+ years of Product Ownership experience in a fast-paced, B2C environment, alongside prior working experience in the iGaming industry. 1–2+ years of leadership or mentoring experience (managing Product Owners or leading cross-functional squads). Demonstrated ability to connect product initiatives directly to business outcomes, ROI, and core KPIs. Strong expertise in handling complex, multi-jurisdictional compliance requirements within regulated iGaming markets. Advanced ability to synthesise quantitative metrics, product analytics, and qualitative user feedback into actionable product strategies. Excellent negotiation, presentation, and conflict-resolution skills when dealing with senior stakeholders and technical teams. What’s In It for You? Competitive salary + bonus scheme Hybrid working model with flexibility between home and office One-time bonus to help you set up your home workspace (we are truly hybrid) Work remotely for up to 40 days per year from anywhere in the world Private health insurance and a flexible wellbeing allowance for initiatives that support your wellbeing. Complimentary breakfast and lunch on select days, as well as great in-office events happening throughout the week. Fun quarterly team events and social gatherings A Bit About ComeOn Group We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players. Our Product organisation is strategically divided into two core pillars: Games and Player Experience. As a CRM Product Owner within the Player Experience area, you will work within one of our nine high-performing, cross-functional squads. Partnering with a dedicated team of Backend and Frontend Developers, UI/UX Designers, and QA Engineers, you will take full ownership of our Player Communication domain. Your mission is to push the boundaries of personalisation and automation across Email, SMS, On-site Notifications, and Chatbots. By optimising our CRM tools, you’ll drive audience growth and deliver hyper-relevant player engagement that sets the standard in highly regulated global markets. We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect. Want to know more about us? Just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture! LinkedIn Instagram Facebook Glassdoor

The Role… At Soho House the Gym Reception is responsible for a variety of front desk tasks, such as welcoming, signing in and directing members and guests as well as taking phone calls, answering questions, handling correspondence, and keeping the reception area clean and well-organized. A Gym Reception team member is friendly personable, familiar with gym equipment, communicating efficiently and has good computer skills. A successful Gym Reception may also be responsible for training other members of the Gym Reception team and sharing knowledge on all aspects of House Gym and fostering a “home away from home” feeling as well as scheduling personal training sessions, communicates with members and trainers, and creating a top-notch first impression by providing a warm welcome, tidy appearance and pleasant manner always. Main Duties * Welcome every member by name and guest to House Gym, check them in and direct to personal training session, free weights, Technogym equipment, changing rooms or answer any requests as they arise with top-notch customer service * Assist management with House Gym promotion, scheduling and following up on personal training sessions, maintain/update appointment calendars as well as assist with answering high-volume phone lines and direct appropriately for general inquiries, and deliveries, messages for members and from employees, among other inquiries * Well-versed on best practices when answering standard Q&A regarding training options, hours of operation and amenity availability/pricing * Record, document and follow up on all queries, complaints, lost property, and repairs and ensuring the information is delegated to, and resolved by, the relevant department * Assist members and guests with Technogym equipment as well as clean, sanitary and maintain a safe work environment, reception area and desk * In real-time ensure any member and guest related concerns are addressed and action items have been set and a manager is notified * Relationship builder and collaborative with communication and reporting red flags as well as positive feedback to management to assess and implement actionable items * Adhere to health and safety policy (I.e., IIPP, worker’s comp procedures, and allergy procedures) is always followed as monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager. Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends, and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, push, carry or lift at least 30 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $23—$23 USD

Professional Galaxy is an IT and technology consulting company that provides highly specialized expertise within IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our focus is always on high quality, professionalism and clear, measurable results. We are now seeking a Technical Project Manager for one of our clients. About the assignment: We are seeking an experienced Technical Project Manager to lead a complex migration of leasing products from an existing platform to a new technology platform. The role requires a strong combination of project management, business analysis, stakeholder management, and technical understanding to ensure that business requirements are accurately translated into technical solutions and successfully delivered. The successful candidate will act as the primary link between business stakeholders and external development teams, ensuring that requirements are clearly defined, prioritized, implemented, tested, and delivered according to agreed timelines and quality standards. Key Responsibilities • Lead the end-to-end delivery of a complex leasing platform migration project. • Define, manage, and execute the project plan, including scope, timeline, budget, risks, dependencies, and deliverables. • Facilitate workshops and maintain close collaboration with internal business stakeholders to capture, analyze, validate, and document business requirements. • Translate business needs into clear functional and non-functional requirements suitable for technical implementation. • Act as the primary interface between business users and external software development teams. • Ensure effective communication across technical and non-technical stakeholders throughout the project lifecycle. • Coordinate solution design discussions and support architectural decision-making together with technical experts. • Manage project governance, status reporting, steering committee meetings, and decision logs. • Identify project risks, mitigation strategies, and escalation paths. • Coordinate User Acceptance Testing (UAT), defect resolution, and production readiness activities. • Support data migration planning, system integration activities, and cutover planning. • Ensure successful project delivery while maintaining high standards of quality and stakeholder satisfaction. Required Qualifications • Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field. • 7+ years of experience managing complex IT implementation or migration projects. • Demonstrated experience leading platform migration or digital transformation initiatives. • Experience working within leasing, financial services, banking, or similar highly regulated industries is highly desirable. • Strong understanding of software development lifecycles (Agile, Scrum, Waterfall, or hybrid approaches). • Experience working with external software vendors and distributed development teams. • Proven ability to manage multiple stakeholders with differing priorities. • Excellent analytical, planning, and problem-solving skills. Technical Understanding The ideal candidate is not expected to be a software developer but should possess sufficient technical knowledge to: • Understand system integrations and API-based architectures. • Participate in technical discussions and challenge proposed solutions where appropriate. • Understand data migration principles and common migration risks. • Interpret technical documentation and solution designs. • Bridge communication between business and technical teams. Key Competencies • Excellent stakeholder management • Strong communication and facilitation skills • Requirements elicitation and documentation • Business process analysis • Risk and dependency management • Decision-making under uncertainty • Negotiation and conflict resolution • Structured and detail-oriented approach • Ability to work in fast-paced, cross-functional environments • Strong leadership and influencing skills without direct authority • Jira, Confluence, Azure DevOps, or similar project management tools Preferred Experience • Leasing products and leasing operations • Financial systems migrations • Product migration and portfolio transformation • Data migration projects • Vendor management • Regulatory or compliance-driven projects Success Criterias Success in this role will be measured by the ability to: • Deliver the migration within agreed scope, timeline, and quality objectives. • Ensure business requirements are fully understood, documented, and successfully implemented. • Maintain strong collaboration between business stakeholders and external development teams. • Minimize project risks and production issues during migration. • Achieve a smooth transition to the new platform with minimal business disruption. • Build stakeholder confidence through transparent communication, proactive issue management, and effective project governance. Additional information As it is the holiday season, the selection process may take longer than usual. Assignment start: ASAP Remote work: No Assignment duration: 1 year Geographical region: Sweden\Stockholms län, \Stockholm (STOCKHOLM) Reply no later than: 2026-08-03 Are you the right person for the assignment, or do you want to recommend a strong candidate? Do not hesitate to contact us. Please apply directly through our system with: - Your updated CV in english - Availability to start the assignment In the motivation, describe why you are suitable for this assignment - refer to previous consulting assignments, employmxent, education and personal qualities. Please note: We do not accept any applications through mail. All applications have to be sent through the portal to be valid. Offer continuously: Please note that for this role we offer continuously. That means that we sometimes remove the assignments before the deadline. If you are interested, we recommend that you apply immediately.

Your mission at Voi The Site Manager is responsible for ensuring our operations run as smoothly, safely and efficiently as possible by leading our fleet operations team. In this role, you will be responsible for our Warehouse in London and you will play an integral part in Voi’s performance by combining people management with process improvement and execution. This will include: * Supervising and ensuring high performance in the teams, fostering a sense of teamwork and belonging across all warehouses.  * Ensuring best in class standards for our scooters by working with the team to make sure we provide the highest service for our end users. * Collaborate with internal stakeholders to plan and structure the workflow in the field and warehouses, including shift planning, following up on performance and implementing standard operating procedures. * Working hands-on with the maintenance and repairs of vehicles to ensure a high-quality standard, extend vehicle lifetime and minimise cost. * Act as a safety role model and work actively to create and maintain a safe work environment. You will be managing all the people in our warehouses.  * Be the point of contact for external parties, e.g., 3PLs, landlords, staffing agencies and local business associations. * Collaborate with our Talent Acquisition in screening and interviewing new team members, owning their onboarding and training them on in-field and warehouse tasks What you'll need to embark We’re looking for a leader with a proactive and strategic mindset who also enjoys working hands-on and has experience working with multiple projects and stakeholders in a fast-paced environment. In addition to being fluent in English, we believe the right person has: * 3+ years of previous work experience within logistics, operations etc, preferably in a high pace environment  * Experience from managing large teams * General knowledge of digital work tools (MS-office, G-suite, ERP systems) and data tools (e.g. Tableau). * Curious about new technology and AI, and confident using digital tools to streamline your daily work. * General understanding of business management, financial and leadership principles. * Excellent communication skills, leadership training and conflict resolution. * A valid driver's license for UK Why Voi? Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to: * Join Europe's #1 micromobility company * Get “skin in the game” through our employee options program and play a crucial part in developing our warehouses * Have a direct impact on our continued success and the development of the micromobility industry in the UK. * Work with inspiring, motivated and fun colleagues towards a common goal

The role… At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests’ relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos!  Main Duties * Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained * Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. * Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co * Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure * Organize, schedule and conduct staff meetings and agendas monthly * Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs * Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed * Work with Reception Manager to establish and maintain department operating procedures * Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties * Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: * Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) * Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team * Must have OpenTable, Salesforce and Opera experience is not a must but would be nice * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 20 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $80,000—$85,000 USD

Scope of the Job At Soho House, a Club Receptionist/Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency.   A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival.   Key Responsibilities • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution • Punctuating all calls and interactions with friendliness, accuracy, and discretion • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess • Influence a fun and positive atmosphere by being approachable and professional • Performs other duties as assigned by supervisor/manager   Main Duties * Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries * Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing * Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet * Perform Guest List duties on the floor level, club and/or Rooftop (if applicable) * Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set * Assist guests by checking/ retrieving their coats and/or items they left with the bell person * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * OpenTable experience * Salesforce and Opera experience is a plus * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. * Work indoors and outdoors Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $23—$23 USD

The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival. Main Duties * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution * Punctuating all calls and interactions with friendliness, accuracy, and discretion * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have OpenTable and MICROS experience * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $23—$23 USD

Aker Systems was founded in 2017 by a team of experienced technology professionals who recognised an opportunity to provide highly secure enterprise data platforms to large organisations.  We build and operate ground-breaking, ultra-secure, high performance, cloud-based data infrastructure for the enterprise. Our proprietary technology solutions drive performance and reduce costs while helping our clients to improve the management and sharing of data across their organisations. In 2024, Aker Systems won the Breakthrough Culture Awards highlighting growth companies putting culture first. In 2020 Aker Systems was recognised as a ‘One to Watch’ on the Sunday Times Tech Track.  The Company was also recognised at the Thames Valley Tech Awards 2020; winning the Thames Valley Tech Company of the year, the Emerging Tech Company and High Growth Tech Business categories.  We encourage people of all different backgrounds and identities to apply.  We are committed to maintaining an inclusive, and supportive place for you to do your very best work. The Senior Manager, Delivery Lead, serves as the bridge between strategic vision and technical execution on a specific project or projects.  Reporting to the Director, Programme Delivery, you lead multidisciplinary teams to deliver complex initiatives. In this role, you will build and maintain teams, including managing and mentoring a team of Delivery Managers, fostering a highly collaborative environment where execution meets human-centric leadership. In this role, you will be the 'manager of managers,' responsible for unblocking complex dependencies across multiple workstreams and ensuring our technical teams have the clarity and momentum they need to deliver excellent results to our clients. A UK Government Security Check (SC) clearance is required for this role.  If you don’t hold SC clearance, we will support you to apply assuming you have lived and worked in the UK for a minimum of 5 years. Duties & Responsibilities * Lead the end-to-end delivery of complex projects * Work closely with internal and external stakeholders and external delivery partners to deliver high quality cloud & data solutions for our clients * Proactively identify and manage technical or operational dependencies across multiple workstreams to reduce delivery risk * Act as the primary point of escalation for delivery teams, rapidly resolving impediments and unblocking problems to maintain pace * Identify areas for improvement and contribute to the wider growth of Aker’s delivery capability and processes * Work with other departments (Sales/Finance/HR) to ensure that projects’ budgets are estimated, costed and resourced appropriately * Collaborate with architecture, infrastructure and security to ensure Aker delivery teams are fully aligned to the client’s outcome * Provide effective reporting of project delivery, timelines, milestones and budgets to senior business stakeholders * Work with Account Managers, participate in client commercial reviews and support creation of SoWs for future deliverables * Take responsibility for the quality of the team’s output and ensure the client satisfaction is of a high standard * Translate technical progress and risks into clear, non-technical updates for the Director and other senior business stakeholders * Manage a mentor a multidisciplinary team including engineers and analysts, fostering a high-performance culture and continuous improvement. including performance management, mentoring, engagement and team building * Provide constructive and real-time feedback through goal setting, regular 1:1s, personal development conversations and annual appraisals * Encourage team camaraderie and collaboration. Resolve any conflicts within the team promptly and effectively thus ensuring a positive and productive working environment * Successfully onboard and train new hires, complete probation milestones and processes, create robust inductions and provide career development support and guidance Core Competencies * 7+ years of experience in a delivery management role with a proven track record of leading complex, large-scale projects required * Experience of Public Cloud Services and technologies (AWS, GCP, Azure) * Previous experience leading cross-functional teams, including the management of managers, strongly preferred * Have a good understanding of technical solutions and data integration * Deep expertise in Agile (Scrum, Kanban) and traditional Waterfall frameworks, with the ability to blend them based on the context * Familiarity with software delivery pipelines, Jira, Azure DevOps, or other digital delivery tools for real-time tracking * Strong team management ability, with emotional intelligence to manage conflict and motivate diverse teams * Vendor or offshore management experience a plus * Advanced stakeholder management, negotiation and conflict resolution skills including being comfortable in dealing with challenging and pressurised situations * Ability to understand complex organisational structures and multi-supplier landscapes * A driven leader who can shape a team and bring them on the journey to success for our clients * Vendor or offshore management experience preferred * ITIL v3 Foundation and /or SAFe Agile preferred * UK Government project experience preferred       Aker Systems Attributes At Aker we work as a team; we are collaborative, hardworking, open, and delivery obsessed. There is no blame culture here: try things, and take responsibility for the outcomes. You are always part of the wider Aker. We help our colleagues and take pride in successfully achieving difficult tasks. We run towards problems and help to solve them. Communicate always, do so accurately and in a timely fashion. In return, we offer a competitive salary, 25 days holiday plus bank holidays, company paid medical insurance and life assurance, pension scheme, annual training allowance, wellbeing allowance, virtual GP, Employee Assistance plan and more. Equal Opportunities Aker Systems fosters a diverse environment that encourages openness in its communications and is committed to providing equal employment opportunity for all people regardless of race, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics. We embrace differences of opinion and diversity because they help challenge us and find new groundbreaking technical solutions.

As Publishing Account Manager you are the external voice of Embark Studios to our platform partners. Your goal is to champion our games within the ecosystems of Sony PlayStation, Microsoft Xbox, Valve (Steam), and others. You build and maintain strong relationships to secure featuring opportunities, navigate platform policies, and unlock commercial value. Example of responsibilities  Relationship Management: Act as the primary point of contact for first-party partners (Sony, Microsoft, Valve, Epic, etc.). Advocacy & Featuring: Pitch our titles for platform-specific opportunities, including store featuring, marketing support, and inclusion in subscription services or events. Sales Opportunities: Collaborate with platforms to identify and lock in participation in major seasonal sales and platform-specific activations. Strategic Insight: Feed platform intelligence back to the internal Publishing and Dev teams (e.g., changes in platform algorithms, new opportunities, hardware updates, platform user numbers, regional details). Conflict Resolution: Act as the escalation point for commercial or high-level certification blockers. We would love if you have A creative and curious mind Previous experience working directly with First Parties and major digital storefronts, including PlayStation, Xbox, Nintendo, Steam, and Epic. Understanding of the console and PC ecosystem cycles and distinct platform cultures. A willingness to work across EU, UK and US timezones if required Strong negotiation and presentation skills. Professional English communication skills.   At Embark we offer competitive salaries, passionate colleagues to share knowledge with and much more, but most of all we invite you to take part of a journey into the unknown, to build creative, surprising and beautiful experiences together. We welcome game makers of all sex, class, colour, age, gender identity, education, religion, opinion, culture, nation of origin, language, sexual orientation, shape, size, and ability. Did we leave anyone out? Well, we welcome you, too! We think that the gaming industry is made better when everyone has a seat at the table. Be yourself at Embark and make games while doing so. Please apply with confidence. We can’t wait to hear from you (in English)!

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Account Manager Location: Abuja Work Mode: Hybrid Job Purpose The Account Manager serves as the primary trusted advisor and ongoing point of contact for Moniebook customers post-onboarding. This role is accountable for driving long-term customer satisfaction, retention, and growth by ensuring customers maximise value from the Moniebook solution, achieve their business objectives, and remain engaged, successful partners. Operating as a proactive customer advocate, you will own the customer relationship lifecycle, monitoring signals, conducting regular business reviews, identifying expansion opportunities, resolving issues, and driving feature adoption that deepens product stickiness. Success is measured by customer retention (churn prevention), Net Promoter Score (NPS), expansion revenue (upsell/cross-sell), and customer satisfaction (CSAT) scores. Key Responsibilities * Customer Relationship Ownership: Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with key stakeholders (business owners, managers, staff) through proactive communication, responsiveness, and genuine commitment to their success. * Proactive Customer Engagement & Support: Regularly check in with customers to assess satisfaction, understand evolving needs, provide guidance on best practices, and address questions or concerns before they escalate. Be the first responder for customer queries and issues, delivering quick, efficient solutions. * Adoption & Value Realization: Drive ongoing adoption of Moniebook features by educating customers on underutilised capabilities, sharing relevant use cases, and providing training refreshers. Monitor usage data to identify adoption gaps and proactively intervene to increase engagement and product stickiness. * Customer Health Monitoring & Risk Management: Track customer health signals, including login frequency, transaction volume, support ticket trends, and feature adoption. Identify at-risk accounts showing signs of disengagement or dissatisfaction, and implement targeted retention strategies to prevent churn. * Quarterly Business Reviews (QBRs): Conduct structured business review sessions with customers to analyse their usage data, showcase ROI and value delivered, align on business goals, surface insights and recommendations, and co-create success plans for the upcoming period. * Revenue Growth & Expansion: Identify upsell and cross-sell opportunities based on customer needs, business growth, and product usage patterns. Collaborate with Sales to introduce additional features, premium tiers, or complementary products that drive incremental revenue and customer value. * Issue Resolution & Escalation Management: Troubleshoot technical issues, configuration challenges, and operational questions. Coordinate with Product, Engineering, and Support teams to resolve complex issues while maintaining transparent communication with customers and managing their expectations throughout. * Customer Advocacy & Voice-of-Customer: Serve as the internal voice of the customer by collecting and synthesising feedback, feature requests, pain points, and competitive insights. Share these with Product and Leadership teams to inform product roadmap decisions and business strategy. * Renewal Management: Own the renewal process for assigned accounts, ensuring contracts are renewed on time with minimal friction. Proactively address renewal concerns, negotiate terms where appropriate, and secure long-term commitments that reflect the value delivered. * Continuous Learning & Product Expertise: Develop and maintain deep expertise in Moniebook's product capabilities, retail industry trends, competitive landscape, and customer success best practices. Participate in team training, product updates, and AM strategy initiatives to continuously elevate your impact. Qualifications * 3 - 5 years of experience in customer-facing roles such as customer success, account management, customer support, or client services (SaaS or retail technology experience strongly preferred) * Proven track record of managing customer relationships, driving retention, and achieving customer satisfaction targets * Strong interpersonal and communication skills with ability to build trust, influence stakeholders, and navigate difficult conversations with empathy and professionalism * Excellent problem-solving and conflict-resolution skills, able to diagnose issues, think critically, and deliver practical solutions under pressure * Technical aptitude with ability to quickly learn software products, troubleshoot issues, and effectively demonstrate product features to diverse audiences * Strong organizational skills and ability to manage multiple customer accounts, priorities, and projects concurrently without compromising quality * Data-driven mindset, comfortable analysing customer usage data, identifying trends, and translating insights into actionable strategies * Self-motivated, proactive, and results-oriented with strong sense of ownership and accountability for customer outcomes * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) About You * You're genuinely customer-obsessed, you measure your success by your customers' success and take personal pride in their achievements * You're a relationship builder who naturally earns trust, listens deeply, and makes customers feel heard, valued, and supported * You're proactive and anticipatory, you don't wait for problems to escalate; you spot early warning signs and intervene before customers consider leaving * You're commercially minded, you understand the business value of retention and expansion, and you're comfortable having revenue conversations with customers * You're a problem-solver at heart, you stay calm under pressure, think critically, and find creative solutions to complex customer challenges * You're organised and disciplined, you manage your book of business methodically, follow through on commitments, and never let important details slip through the cracks * You're collaborative and team-oriented, you work seamlessly across departments to deliver exceptional customer experiences and achieve shared goals * You're resilient and adaptable, you thrive in dynamic, fast-paced environments and view challenges as opportunities to learn and grow What Success Looks Like * Maintain >95% gross retention rate (GRR) across your customer portfolio, with proactive churn prevention strategies that keep customers engaged long-term * Maintain >80% active rate across your customer portfolio * Consistently identify and close upsell/cross-sell opportunities that drive 10-15% net revenue retention (NRR) growth annually within your accounts * Drive measurable increases in feature adoption across your accounts, with customers actively using 4+ core Moniebook capabilities that maximise platform value * Execute timely, friction-free renewals with 100% on-time contract completion and minimal escalations to leadership * Your customers become promoters, willingly providing references, testimonials, case studies, and referrals that support sales and marketing efforts * You regularly share customer insights that influence product decisions, contribute to CS process improvements, and mentor junior team members to elevate overall team performance What we can offer you Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning: We have a learning-and-development-focused environment, with an emphasis on knowledge sharing, training, and regular internal technical talks. Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the operations lead. * A behavioural and technical interview with the business lead. Moniepoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.   Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:    Integrity – Collaboration - Relationships – Excellence – Creativity - Results   Join Us, Concentric - "Your World Secured" We are currently looking to hire a Corporate Security Community Ambassador to join our team embedded with our client in East Palo Alto, CA! This position requires working onsite.  This is a full-time, onsite position. Days and hours of work are Monday through Friday, hours based upon position needs but primarily daytime hours. Evening and weekend work may be required as job duties demand. JOB DESCRIPTION The Corporate Security Community Ambassador (Agent Ambassador) serves as a highly visible, professional presence responsible for safeguarding a dynamic mixed-use campus, its tenants, visitors, employees, and community partners from safety and security risks. This position requires exceptional integrity, sound judgment, discretion, strong interpersonal skills, and the ability to effectively respond to incidents in a fast-paced and evolving environment. The Agent Ambassador serves as the primary on-site responder for safety, security, medical, and operational incidents occurring on the property. In addition to maintaining site security, this individual serves as a welcoming ambassador for the campus, supporting tenant needs, community events, visitor engagement, and daily site operations. The role requires balancing a hospitality-focused approach with proactive security awareness, ensuring all visitors experience a safe, professional, and welcoming environment. The successful candidate is a service-oriented problem solver who can work independently, communicate effectively with diverse populations, and collaborate with property management, tenants, community organizations, emergency responders, and other stakeholders. Bilingual Spanish-speaking candidates are strongly preferred due to the diverse nature of the surrounding community. RESPONSIBILITIES * Safeguard the campus, tenants, visitors, employees, and community partners from security and safety hazards. * Serve as the primary responder for safety, security, and medical incidents. * Conduct routine patrols of buildings, grounds, parking areas, common spaces, and access points. * Open, secure, and monitor gates and site access for tenants, vendors, visitors, and community events. * Provide professional, courteous, and welcoming security coverage for employees, guests, tenants, vendors, and event attendees. * Support community events, farmers markets, nonprofit gatherings, and public programming through access control, safety monitoring, and guest assistance. * Identify potential threats, vulnerabilities, and operational risks and recommend appropriate mitigation measures. * Support emergency response procedures, including medical emergencies, fires, suspicious activity, trespassing incidents, and other site emergencies. * Coordinate with property management, tenants, contractors, emergency responders, and community partners, including law enforcement, as needed. * Maintain accurate incident reports, daily activity logs, and other required documentation. * Demonstrate integrity, sound judgment, professionalism, and excellent customer service in all assignments. * Conform with all regulations, policies, work procedures, site rules, and instructions. REQUIRED QUALIFICATIONS * Bilingual English/Spanish proficiency required.  * Minimum of 3 years of corporate security or campus security experience. * Certificates and Licenses: Ability to obtain and maintain a California Guard Unarmed Card. Current First Aid/CPR/AED certification or ability to obtain upon hire.  * Valid Driver’s License.  * Strong customer service, interpersonal, and conflict-resolution skills. * Knowledge of emergency response procedures, incident reporting, and site access control. * Excellent verbal and written communication abilities. * Ability to remain calm and professional during emergencies and challenging situations. * Ability to work independently while exercising sound judgment and discretion. * Ability to travel up to 5%  PREFERRED QUALIFICATIONS * Experience in corporate security, campus security, mixed-use properties, or community-oriented environments. * Experience supporting public events, nonprofit organizations, or community programming. * Experience interacting with diverse communities and stakeholders. SAFETY & GROOMING POLICY: * For safety reasons, all security personnel must wear their hair in a secure, controlled style while on duty. Hair must be styled or secured so it does not obstruct vision, interfere with equipment, or create a risk of being grabbed during a physical altercation. Acceptable methods include tying, slicking, pinning, braiding or otherwise securing the hair. All facial hair must be either clean shaven or kept neat at all times while on shift COMPENSATION & BENEFITS * The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents. * Concentric also offers an HSA employer contribution * Medical FSA * Employer-paid insurance: life, STD, LTD, and AD&D  * 401 (k) including employer match  * Paid holidays  * Paid leave (vacation, sick, parental) * Annual Health & Wellness Benefit * Pet Insurance * National discount employee program * Employee Assistance Program for personal needs * Credentity Protection - Eclipse Digital Protection by Concentric * Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate. * Dedicated Security and Intelligence Training Programs for Professional Development * Coaching and Mentoring Opportunities San Francisco, California Pay Range $32—$32 USD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Ängsbacka is now seeking a CEO to lead one of Scandinavia’s most unique organisations: an internationally known center for personal and spiritual growth, festivals, courses, community living, and sustainable development. This is not a traditional CEO role. It is a role for someone who is equally comfortable with strategy and spreadsheets as with human processes, emotional depth, spiritual awareness and community life. Someone who has developed themselves inwardly and is willing to continue that journey while leading others. Ängsbacka is seeking a CEO who can hold the whole: a limited company owned by a members’ association, a seasonal rhythm of festivals and courses, and a volunteer‑powered community that changes by the day, week, and season. This is a role for a leader who combines business acumen with personal maturity - able to stand steady in complexity while carrying culture, people, and structure at the same time. About Ängsbacka Located in the forests of Värmland, Sweden, Ängsbacka has for 30 years been a home for personal development, meditation, self-discovery, connection, and celebration. Tens of thousands of people from around the world have visited our festivals, courses, and volunteering programs, often describing Ängsbacka as “a second home” or “a place where I rediscovered myself.” We believe that the magic of Ängsbacka lies in authentic connection - with yourself, with others, with nature and with spirit. In the interplay between business and community, beyond thoughts and ideas, religion, politics and belief systems. To support this, our community agrees upon a set of 12 guiding principles that shape how we create, work, live, and grow together. Designing the role together Ängsbacka is currently in an exploratory and flexible phase, the organisation is evolving, and we want the structure to reflect real strengths. We are recruiting a CEO, yet we are equally open to exploring the design of the role, co‑creating the role’s boundaries, including distributing parts of the mandate among multiple people and/or Ängsbacka circles. If you recognise yourself in the profile but see a slightly different configuration where you can create the most value, we encourage you to apply and describe your proposal. Your mission You lead the organisation operationally, strategically, and energetically. You work closely with the association’s board who represents the members that owns Ängsbcka, the company’s leadership teams distributed in sociocratic circles such as product-, holding- and Ängsbacka company circle and core circle with all team leads, keep the seasonal logistics and finances coherent, and act as a visible, present leader in daily operations. Key responsibilities A layered and living community The CEO leads an organisation woven into three connected communities: The internal community, A constantly shifting volunteer-based environment where new people arrive weekly, daily, or seasonally. The local community, The people and organisations in and around Molkom who have long-standing relationships with Ängsbacka. The global community, Tens of thousands of past and upcoming participants, volunteers, guests, and friends of Ängsbacka worldwide. Your leadership needs to hold all three. Leadership areas Operational leadership Strategic development Financial stewardship Human and emotional leadership Cultural and energetic holding Audit, permits & safety External relations Systems & infrastructure Facilities & property For more and deeper info read here; https://docs.google.com/document/d/e/2PACX-1vRzzjQGmBfRaCcqgJ6ysXVVBBjPjzG_dxFLsUJQC3mwygOZS1P20pae1tuf4rAKYe1hRQNjETj9uFEx/pub Your background Experience Proven track record leading complex organisations; exposure to a context similar to Ängsbacka (association + limited company, employees and volunteers) is a plus Background in strategic leadership, organisational development, and process leadership Strong financial acumen (budgeting, follow‑up, investments) Personal experience with, and commitment to, personal and spiritual development Project leadership in multi‑dimensional environments; community‑based experience is a strong asset Skills Ability to structure, prioritise, and set clear long‑term direction Excellent communication and relationship‑building at all levels Inner leadership (leading from the inside out) and leadership through others (leading leaders). Strong systems understanding; adept at building workflows and routines. Conflict resolution, boundary‑setting, and creating psychological safety. Resilience: steady, self‑anchored presence under pressure. Capacity to integrate culture, values, and practical needs into decisions. Personal attributes Present, stable, emotionally aware and self awareness. High social intelligence, attentiveness, and empathy. Natural leadership presence and clarity. Accountable in complex, fast‑moving situations. Strategic and long‑term in thinking while operationally decisive. Comfortable carrying many topics without losing focus or self. Mature in handling both people, structure and your own emotions and triggers. Formal requirements Certifications or education in leadership, finance, or organizational development are strong assets. Certification or education in personal/spiritual development is a merit. Very good spoken and written English is required. Very good spoken and written Swedish is a strong asset. Why Ängsbacka? This is not just a job. It is a life mission. A place where you get to meet yourself, where you will be challenged - and inspired. It is a living field of growth, connection, creativity, humanity, and transformation. A place where you get to contribute to people's development and well-being every day. A place where structure meets soul, where economics meets meaning, and where visions actually become reality. How to apply Apply with your CV and a short narrative of your leadership philosophy, something about your spiritual background and basically why you feel drawn to apply for this position and way of living. If you recognise yourself in the profile but see a slightly different configuration where you can create the most value, we encourage you to apply and describe your proposal. Our greatest interest is in seeing and feeling who you really are, less interested in a perfect application. Write authentically in your own words why you are applying, avoid AI. For questions, please contact Mette Boström on; mette@angsbacka.se, or 0707-425244 Please submit your application by 31 August to; mette@angsbacka.se Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

What you'll do: You will provide expert legal advice on international administrative law and personnel matters, supporting the development and application of CERN's internal legal framework, HR policies and procedures, while contributing to the fair and effective resolution of internal disputes and disciplinary matters. Your responsibilities: - Play a key role in working groups for the review of internal legislation. - Draft internal legislation and related amendments. - Provide legal advice to the HR Management and other stakeholders on the application of the Staff Rules and- Regulations and related documents, HR policy matters and procedures and in internal disputes and disciplinary proceedings. - Handle cases on behalf of the Organization before CERN's internal dispute resolution and advisory boards. - Perform legal research and analysis for the preparation of legal opinions, internal memoranda or official correspondence. Still here? Let's make a quick check about: Your profile: - Demonstrated experience as a legal adviser in an intergovernmental organisation, practicing international administrative law. - Master's Degree or equivalent relevant experience in the field of law, international public or administrative law or a related field. Your skills: - Knowledge of International Administrative Law (law of the International Civil Service). - Drafting and writing of official documents: (official legal documents). - Knowledge of administrative rules and procedures: specific to International Organisations. - Knowledge of Employment Law or Civil Service Law would be an asset. - Builds and maintains constructive and effective work relationships. - Adapts quickly and resourcefully to shifting priorities and requirements. - Demonstrates a pro-active approach to resolving differences; addresses issues of conflict constructively. - Takes initiative beyond regular tasks and makes things happen. - Identifies, defines and assesses problems, takes action to address them. - Spoken and written English and French: ability to understand and speak both languages in professional contexts as well as the ability to draft texts for publications and/or official communications and to make oral presentations in both languages.

10% of Europe’s CO₂ emissions are caused by residential heating, and energy bills are out of control. Aira is here to change that. With our intelligent Aira Heat Pump at the heart, we’re making the switch to clean energy-tech easier and more affordable. Helping Europe turn off gas and slash energy costs one home at a time. Founded in 2022, and with 1200+ employees and counting, Aira is driving the clean energy revolution by providing homes with modern clean energy-tech solutions such as solar power, battery storage solutions, and heat pumps. With a state-of-the-art production facility in Poland, and HQ in Stockholm, Sweden, and hubs across the UK, Germany, and Italy, Aira is well on track to install clean energy-tech into 5 million homes by 2034. About the role  We are looking for an Engineering Manager to lead engineering teams in our Acquisition organization. Acquisition focuses on the entire customer journey from first contact through to completed installation - the teams that turn interest into happy customers with heat pumps in their homes. This role sits at the intersection of people leadership, technical guidance, and organizational alignment. You will ensure engineers have context, support, and a mandate to do their best work. You'll work closely with product managers, designers, and engineering peers to deliver solutions that matter. We are looking for a leader who speaks up, provides a critical perspective on decisions, and holds their ground. Not someone who waits for direction or avoids conflict. Someone who sees what needs doing and acts, taking initiative before problems escalate. You care about people - and that includes having difficult conversations and holding everyone, including yourself, accountable. You will be... Leading and developing engineers through regular one-on-ones focused on growth, blockers, and well-being. Supporting career development and addressing performance issues constructively. Creating psychological safety where engineers can raise concerns and influence decisions. Building a culture actively, not passively - engineers know their manager has their back personally, not just professionally. Working with PMs to ensure every project has clear problem statements and success criteria, so engineers know why they're building what they're building. Challenging work without clear value and helping teams push back when necessary. Navigating relationships with product leadership, PMs, engineering peers, and commercial leadership. Holding ground on engineering concerns. Providing honest feedback to leadership, even when uncomfortable. Collaborating on architecture and technical direction. Supporting modern practices, including AI- assisted development. Ensuring tech debt is tracked and championing ADRs for institutional memory. What you bring to the team Experience leading and developing software engineers, ideally in a product-focused company or scale-up environment Track record of building psychologically safe teams where people do their best work Ability to navigate ambiguity and make decisions with incomplete information Comfort with difficult conversations - giving feedback, addressing performance, saying no Strong collaboration skills across disciplines (product, design, commercial) Technical background sufficient to engage meaningfully with architecture decisions and engineering practices Experience with agile methodologies and modern development practices Nice to have Experience in a fast-paced scale-up or startup environment Familiarity with the energy sector or hardware/software integration Experience supporting teams through organizational change Background in full-stack or platform engineering What is in it for you? Gain hands-on experience in a fast-growing scale-up, with a supportive and inclusive culture, and career advancement opportunities. Collaborate with diverse teams across international markets and launch products globally. Develop and grow personally and professionally in an entrepreneurial-minded environment. Thrive in a dynamic, solution-oriented culture, tackling challenges and driving meaningful solutions that make a positive impact on the world. Influence the company's success, with a visible impact on product development and market growth. Enjoy our brand-new office at Norra Stationsgatan 93 in Stockholm. Conveniently located near public transport, with Sankt Eriksplan and Odenplan stations just a few minutes' walk away. At Aira, we champion next-generation energy as well as diversity and inclusion. We believe that a diverse workforce fosters innovation and creativity, enhancing our ability to serve customers and communities effectively. We welcome individuals from all backgrounds, cultures, and perspectives to join our team. Our commitment is to uphold equality and inclusivity, fostering a collaborative environment where everyone can thrive and contribute to a better future for our people and the planet. Ready to find true purpose in your work? Send your application today.