Seasonal Club Reception - Dumbo House

The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival. Seasonal Position: This role is expected to run from June through September.  Main Duties * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution * Punctuating all calls and interactions with friendliness, accuracy, and discretion * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have OpenTable and MICROS experience * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick, personal, + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with Illinois law, the salary range for this role if filled within Chicago is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $23.50—$23.50 USD

The Ponte Vedra Inn & Club is one of the premier places to work in Northeast Florida, and we pride ourselves on delivering Forbes-level service and creating memorable experiences for our members and guests. We are seeking an energetic, hospitality-driven leader to join our Food & Beverage team as the Tavern Bar Manager. WHAT'S IN IT FOR YOU? * Competitive Salary * Comprehensive Benefits Package * 401(k) with Company Match * Medical, Dental & Vision Insurance * Paid Time Off * Company-Paid Life Insurance * Resort Privileges & Discounts * Complimentary Uniforms & Dry Cleaning * Professional Development & Leadership Training * Opportunity to Grow with an Industry-Leading Hospitality Organization POSITION SUMMARY The Tavern Bar Manager is responsible for directing the daily operations of the Tavern and supporting other beverage outlets, cocktail receptions, hospitality events, and beverage-related functions as needed. This leader is responsible for delivering exceptional member and guest experiences, maintaining the highest standards of service and cleanliness, developing and leading a high-performing team, and maximizing beverage sales, profitability, and operational efficiency. ESSENTIAL RESPONSIBILITIES * Lead and manage the day-to-day operations of the Tavern and support additional beverage outlets as needed. * Recruit, train, coach, schedule, and develop bartenders, servers, and support staff. * Conduct daily lineups and ongoing training focused on service excellence, product knowledge, and operational standards. * Ensure exceptional member and guest satisfaction through visible leadership and proactive engagement. * Maintain high standards of appearance, cleanliness, sanitation, and safety throughout all beverage operations. * Manage beverage inventory, ordering, receiving, storage, and product controls. * Conduct monthly inventories and utilize reporting to manage beverage costs and profitability. * Monitor labor expenses and staffing levels to achieve budget goals while maintaining service standards. * Build and maintain strong relationships with members, guests, vendors, and team members. * Support beverage programming, promotions, seasonal offerings, and special events. * Ensure compliance with all company policies, health regulations, and responsible alcohol service standards. * Assist with beverage operations throughout the resort as business demands require. QUALIFICATIONS * Minimum of two (2) years of experience as a Head Bartender, Bar Manager, or Beverage Supervisor in a full-service restaurant, luxury resort, hotel, country club, or private club environment. * Fine dining and banquet experience preferred. * Strong leadership, coaching, and team development skills. * Working knowledge of beverage inventory management, purchasing, cost controls, labor management, and financial reporting. * Experience utilizing Point of Sale (POS) systems and Microsoft Office applications. * Excellent communication and guest service skills. * Ability to work a flexible schedule, including evenings, weekends, holidays, and special events. WHY PONTE VEDRA INN & CLUB? At Ponte Vedra Inn & Club, we believe our people are our greatest asset. We invest in our leaders, celebrate excellence, and provide opportunities for growth within one of Florida's most respected hospitality organizations. If you are passionate about hospitality, leadership, and creating exceptional experiences, we invite you to apply today. An Equal Opportunity Employer Drug-Free Workplace