Senior IT Vendor Manager (Avtalscontroller) - Stockholm

At Qred, we’re building the world's best bank for small businesses. Since launching 11 years ago, we’ve grown from startup to profitable fintech scale-up, now generating over 1 billion SEK in annual revenue and supporting 50,000+ entrepreneurs across Northern Europe. We combine smart technology, real data, and human judgment to make financing simple, fast, and fair. With bold growth plans and strong momentum across multiple markets, we’re now looking for a Senior Credit Analyst for the next phase of growth. About the Role You will own the data strategy that drives our pre-collections policies, third-party collections performance, and Non-Performing Loan (NPL) divestments. This mission bridges the gap between technical execution and business impact by moving beyond operational reporting to directly influence our Loss Given Default (LGD) metrics. You will have end-to-end ownership of the data ecosystem that maximizes portfolio recovery value in close collaboration with our Finance and Credit Policy teams. Key responsibilities Design and implement robust champion/challenger A/B testing frameworks to evaluate the recovery performance of third-party collection agencies. Analyze early-stage delinquency data to refine pre-collections policies and prevent roll-rates into deeper delinquency segments. Build quantitative data models to evaluate the pricing, segmentation, and optimal timing for NPL forward-flow and spot sales. Partner with the Credit Policy team to integrate downstream collections insights into automated early underwriting decisions. Establish standardized data exchange processes, governance frameworks, and performance KPIs with external collection parties and vendors. What we’re looking for We are looking for a data-driven specialist with a highly structured approach to optimizing financial systems. You have a proven ability to drive alignment across cross-functional teams and external vendors, translating complex analysis into actionable strategic narratives. You are motivated to build scalable frameworks that directly protect bottom-line performance in a fast-paced fintech environment. Qualifications Several years of experience working with credit risk, collections analytics, or portfolio management within Fintech or Banking. Expert-level technical capability in SQL for data mining and structuring complex datasets from scratch. Experience building automated data visualization dashboards, preferably using Amazon QuickSight, Tableau, or PowerBI. Background in analyzing financial metrics such as Loss Given Default (LGD) and NPL portfolio valuation. It’s a plus if you have experience with Python for predictive modeling, statistical analysis, and automating data pipelines. Why Qred? This is the place to be if you’re looking for a place to grow. Qred is growing fast, and our Qredsters along with it. With a non-bureaucratic organization and delegated responsibilities, we make sure there’s a short path from idea to action. In addition to our great culture, you get to work with the latest cutting-edge techniques, full ownership, and last but not least a bunch of great competent colleagues to learn from! One Last Thing This is a full-time, permanent position based in our headquarters in Stockholm. We believe our culture thrives when we work together, which is why we have an office-first approach. To balance this with some flexibility, we have the option of working remotely one day per week. We review applications on a rolling basis and while the start date is flexible, the right candidate can join us immediately. Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law. #LI-Hybrid #LI-Remote #LI-Onsite

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. ---------------------------------------------------------------------------------------------------------------------------------- SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. ---------------------------------------------------------------------------------------------------------------------------------- Some people are technical but wish they were closer to the commercial side. Others are great in sales environments but struggle when the conversation gets technical. The person we are looking for is neither - you’re genuinely at home in both worlds. That's who we're looking for. You'll be joining Mentimeter's Strategic Accounts team - a sales team working with our most complex, high-value enterprise customers. You'll sit alongside Key Account Managers and Customer Success Managers, acting as their technical partner in deals, renewals, and expansions. When an enterprise IT team needs convincing, when a security review is holding up a contract, or when a customer's technical setup isn't working for them - that's when you step in. You'll be the first person in this role across EMEA, which means you'll have real scope to shape how we do Sales Engineering in Strategic Accounts. There's no predefined playbook. If you need one, this probably isn't the right role. But if you're energised by building something from scratch, it's a rare opportunity. WHAT YOU'LL DO * Partner with Strategic Key Account Managers in enterprise deals - owning the technical dimension of commercial conversations and helping move things forward when security, IT, or procurement are in the room * Lead enterprise onboarding and setup for our most important customers: SSO, SCIM, domain control, workspace architecture, and integrations * Engage directly with senior IT and security stakeholders, earning their confidence and translating their requirements into workable solutions * Spot and resolve the technical blockers that slow down adoption, expansion, or renewal - before they become a problem * Help the account team understand the commercial implications of technical decisions, not just the technical ones * Feed patterns and recurring challenges back to our Product department in a structured way that actually influences the roadmap * Raise the technical floor of the wider sales organisation through documentation and informal coaching WHO YOU ARE * You've spent 2+ years in a customer-facing technical role at a SaaS company - Solutions Consulting, Pre-sales, Implementation Consulting, or similar * You understand enterprise IT environments well enough to hold a credible conversation: identity providers, SSO, SCIM, security reviews, and how large organisations actually make decisions * You have a commercial mindset - you understand that how Mentimeter is set up has direct implications for account health, expansion, and retention, and you think in those terms * You thrive in a sales environment. You enjoy the pace, the commercial focus, and being a part of retaining and growing deals * You're highly self-directed. You don't need a manager to tell you what to do next - you read the situation and act * You communicate clearly across audiences: technically credible with IT teams, business-relevant with executives, collaborative with your sales colleagues * Professional-level English is a must; additional languages are a bonus WHAT THIS ROLE IS NOT * Not a technical support or ticket-handling function * Not responsible for driving adoption or usage (owned by Customer Success) * Not responsible for commercial negotiations or account ownership (owned by Key Account Managers) RESOURCES TO SUPPORT YOU * A close-knit Strategic Accounts team of KAMs and CSMs who will rely on you as a genuine partner * Sales Operations, Sales Enablement, and Business Development support * A strong toolstack: Salesforce, Notion, Mixpanel, Looker, Claude, NotebookLM, PlanHat, Braze, and more   ---------------------------------------------------------------------------------------------------------------------------------- 📍 LOCATION: This role is based onsite at our Stockholm HQ. We'd love to get the right person started as soon as possible. 💡OUR RECRUITMENT PROCESS: 1. Introduction interview 2. Personality & Logical ability test 3. Business Case 4. Competence interview 5. Culture interview 6. References & Offer ---------------------------------------------------------------------------------------------------------------------------------- Compensation:  At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 47,000–SEK 54,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm. This role is based onsite at our Stockholm HQ. We'd love to get the right person started as soon as possible. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.