Client Director

Senior Account Executive - FinTech We do things differently around here. We built ClearBank on the belief that banking infrastructure would no longer slow down progress. Instead, it would be a catalyst that unlocks the potential to innovate. It would adapt to different needs so a new era in financial services could begin. We’re here to challenge the status quo in banking, are you? We all know that transforming banking forever is not an easy mission, but we’re more than ready to rise to that challenge. We all do it every day; navigating new, unexpected and sometimes even daunting challenges. But we believe in ourselves and trust we can do it. Want to innovate? Go for it. Push for a better way? You Can. If you think you have it in you, this is Where You Can. What you can expect: ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank. If that excites you, how about joining our FinTech team, a business within the Client Management department as a Senior Account Executive, reporting to the Head of FinTech. The team is challenging FinTech companies to think differently about how they currently process payments, manage liquidity and reconcile across currencies and jurisdictions. Your role includes: * Offering unique perspectives on how ClearBank’s technology and infrastructure can enhance FinTech companies’ cash management practices. * Engaging with client stakeholders across numerous roles and degrees of seniority throughout the sales process. * Building and managing a large pipeline of deals, ensuring continuous progress whilst simultaneously maintaining accurate deal reporting & metrics. * Taking responsibility for performance against objectives and accountability for delivering on them. * Building strong relationships and working collaboratively with Finance, Product, Marketing, Legal and Onboarding teams (among others). * Working closely with the Marketing and Communications team to deliver appropriate market-facing presence and messaging. * Helping develop the team through sharing your experience, coaching and support. What you’ll need to excel in this role: * Deep interest in FinTech: Cash Management, Banking, Payments and being on the forefront of a rapidly evolving industry and company. * Proven experience in Cash Management Sales and/or Relationship Management within the FinTech client segment. * Leadership experience, mentoring, coaching and supporting sales teams. * Robust knowledge of digital banking solutions such as API’s, along with regulatory and scheme advancements. * Excellent communication skills and be able to demonstrate effective listening, questioning and presentation skills, with the ability to tailor information to your audience and take complex topics and simplify them so they are easy to understand. * A strong network with and be able to quickly build relationships with stakeholders at all levels within an organisation and to be at ease meeting senior C-level executives. * Demonstrable subject matter expertise as it relates to UK FinTechs, and/or payments, SEPA, Currency payments, and Foreign Exchange. * Highly self-motivated and driven, willing to challenge yourself and step outside your comfort zone. We need people with high energy and enthusiasm to help us disrupt the FinTech landscape. * Resilient and able to overcome the rejection, setbacks and long sales-cycles that can happen in a sales role. * Someone who operates with high standards of ethics and integrity. * Adaptable, able to think on your feet and problem solve in real-time as needed. What makes a great ClearBank team member? Does this sound like you? * You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank; * You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you’re your colleagues and customers: you really, genuinely care; * You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate; * ‘I’ before ’we’, isn’t in your vocabulary * If this sounds like you then we encourage you to dust off that CV and apply! Regretfully we are not able to sponsor applicants for immigration purposes at the current time. A little bit more about us!  ClearBank is Where You Can belong:  At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:  * 42% of our senior management roles are held by women  * Our enhanced family leave policies * Launching our partnership with Code First Girls  * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group  Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;  Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);  First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.   Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.   Offer: Congratulations! Get ready to transform banking forever!    Our commitment to you as a candidate:  We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.   We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.   We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!   Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.  ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.  As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.  The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.

OPPORTUNITY Our Investor Brand practice is Brunswick's strategic and creative discipline focused on how companies build investor confidence and reputation over time. We work with global companies across reporting, Capital Markets Days, corporate brand, leadership communications, film, digital and live experiences, supporting our clients to communicate with clarity and credibility in high-profile and business-critical moments. What makes Investor Brand distinctive is the combination of creative capability with Brunswick's advisory expertise. Our teams work side-by-side with Brunswick advisors globally, bringing together strategic judgement, market understanding and high-quality execution. The Client Director will play a senior role in our reporting offer, leading large and complex client relationships and reporting programmes across Investor Brand and the wider Brunswick network. They will bring deep experience of corporate reporting, confidence in managing demanding reporting cycles, and the strategic judgement to help clients translate business strategy, capital markets expectations and stakeholder needs into clear, credible communications. ABOUT THE ROLE Including, but not limited to: * Lead large and complex Investor Brand client relationships, acting as a trusted advisor to senior client stakeholders and setting clear direction for major mandates. * Lead demanding reporting projects, bringing confidence across strategy, content, design, production and stakeholder review processes. * Apply a strong understanding of reporting platforms and technologies, including Workiva and other major tools used to manage reporting workflows, governance and delivery. * Interrogate client briefs and translate business strategy, investor expectations, regulatory considerations and stakeholder needs into clear communication direction and actionable briefs. * Manage multidisciplinary teams with clarity on ambition, scope, responsibilities, timelines, dependencies, budget and quality standards. * Maintain commercial and delivery discipline across accounts and projects, including scope, resourcing, profitability, change control, timelines and core project documentation. * Identify opportunities to deepen client relationships across reporting, Capital Markets Days, corporate brand, leadership communications, film, digital and live experiences. * Contribute to the leadership and development of the Investor Brand reporting offer, including workstreams on industry trends, best practice, new client propositions and reporting innovation. * Build cross-functional understanding of the wider Investor Brand offer and help connect reporting work with adjacent advisory and creative opportunities. * Mentor colleagues, build positive team culture and share learning across the practice.   WHAT WE’RE LOOKING FOR * Extensive experience in corporate communications, reporting, investor communications, corporate brand, sustainability reporting, financial communications or a related field. * A strong reporting background, with proven experience managing large, complex reporting projects and leading teams through demanding reporting cycles. * Practical knowledge of annual reporting processes, stakeholder review cycles, content and design workflows, production requirements, governance sensitivities and platforms such as Workiva. * Strategic judgement, commercial awareness and the ability to work alongside colleagues to translate business strategy, market context and investor expectations into clear advice and high-quality outputs. * Confidence managing senior stakeholders, building trusted relationships and strengthening client engagement beyond individual projects. * Strong programme leadership across multi-workstream projects, with sound judgement on priorities, risk, resourcing, quality and pace. * Excellent communication skills: able to present effectively, read room dynamics, ask incisive questions and give clear direction to clients and teams. * A collaborative leadership style, with interest in developing new reporting offers, codifying best practice, mentoring colleagues and broadening understanding of the wider Investor Brand practice. WHY JOIN US Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of employee benefits to support your financial future, health and wellness, family and community and continuous professional development.   ABOUT BRUNSWICK Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.  Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity. Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.    Brunswick is an equal opportunity employer.  All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our Global Privacy Notice to understand how your data is managed.