
boxxe · Hybrid (Hemel Hempstead)
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in tech...
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise
and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of
everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
Job Title Senior Logistics & Inventory manager
Location Hybrid / Hemel Hempstead or London
Reporting to Commercial Operations Lead
Security Level BPSS
What you will be doing
The Logistics & Inventory Manager is responsible for leading endtoend logistics and inventory operations across UK, international,
and thirdparty warehouse locations. This role ensures compliant, efficient, and scalable movement of IT
hardware, maintains accurate and auditable stock records, and drives continuous improvement across the supply chain. You will play
a key role in product availability, fulfilment performance, understanding regulatory/trade compliance and supporting the business
as it grows its international trading capabilities.
Key Responsibilities
Leadership & Operations
service levels. Creating a culture of continuous improvement.
and third party warehouses in the UK and abroad.
Build
performance, volumes, and customer experience.
our customer’s experience.
accuracy, automation, and end to end visibility across the supply chain
Logistics
Incoterms, HMRC requirements, vendor, and destination specific rules
lists, licences, certificates, and customs paperwork.
success.
to represent best value for money and experience
Inventory & Warehouse Management
and third parties.
line with the SOPs.
Business partnering
possible service and expertise
demand, fulfilment, and service excellence
Requirements
Experience
hardware focused environment.
Technical Skills
well as, helping to create and develop direct links that link directly into our ERP
Soft Skills
> As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives,
> and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity,
> age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and
> business need.
📈 Scale: We’re growing fast: Our community of 133+ million registered users and 261.000 active partners across 20 countries, have together already saved 517+ million meals from going to waste - avoiding over 1.4 Million tonnes of CO2e! We partner with some of the industry’s biggest names like Dunkin’ Donuts, Whole Foods Market, Krispy Kreme, Mondelez, Unilever & Kraft Heinz to drive social and climate impact. 🌱 Product: Too Good To Go operates the world's largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50%+ off retail value. 🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions to be exact. ⭐️ Impact: We are a certified B Corp social impact company. Too Good To Go was named in FastCompany list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in TIME’s 100 Most Influential Companies. Most recently, we won Apple’s coveted Cultural Impact Winner. 📦Too Good To Go Parcel: Our "Too Good To Go Parcel" business is a transformative solution that allows food manufacturers to turn surplus inventory into shared value. By purchasing surplus directly from manufacturers, Too Good To Go curates and packages high-quality products into "Too Good To Go Parcels." Offered through our existing B2C marketplace at ~50% off original retail, customers can choose doorstep delivery or local pickup—enjoying an exciting unboxing experience while actively rescuing food. For manufacturers, this eliminates waste at scale, optimizes revenue from unsold inventory, and drives brand discovery across thousands of homes. This role will be based in Amsterdam, focusing on our business in The Netherlands. You will report directly into the Regional Head of Commercial and will work in a small but motivated team. You will speak Dutch and English fluently - any additional languages are a bonus! Your Mission We are building a world-class, ambitious, and collaborative team of Waste Warriors who combine commercial grit with a genuine love for food and a desire to change the world! If you bring a powerful mix of key account management, category strategy, business development, and FMCG buying experience, we want to hear from you. The role of a Senior Partner Manager extends beyond day-to-day purchasing and requires strategic engagement, taking initiative & senior stakeholder management. You will be the commercial powerhouse driving our growth in the manufacturing sector. You are not just managing accounts; you are a strategic negotiator and partner developer who builds deep, trust-based relationships while deploying a razor-sharp commercial mindset to secure maximum surplus volume. You are forward-looking, highly driven, and thrive on taking initiative—constantly seeking out better results, streamlined processes, and win-win commercial setups that allow both our enterprise partners and Too Good To Go to flourish. Your Key Responsibilities * Strategic Sourcing & Cost Optimization – Secure competitive pricing, unlock surplus inventory, and drive cost-saving initiatives to optimize revenue * Buying Pipeline Forecasting – Develop a 6-12 month forecast aligned with sales trends and seasonality to reduce stock imbalances * Supplier Relationship & Risk Management – Continually look for ways to drive existing partnerships forward while mitigating risks and driving long-term supplier alignment * Upselling & Category Expansion – Proactively expand product categories through supplier collaboration and timely proposals to surprise and delight our customers * Data-Driven Decision Making – Utilize spend analysis, category performance data, and industry benchmarks to inform buying decisions and deliver on P&L targets * Activity Tracking – Maintain a structured tracking system for purchasing activities, including cost savings achieved, pipeline status, and supplier KPIs * Negotiation & Conflict Resolution – Lead complex supplier negotiations, ensuring long-term strategic value creation and mission alignment * Cross-functional Stakeholder Management – Work closely with trading, logistics and marketing teams to deliver the business objectives * Process Excellence – Execute & improve internal buying processes to drive greater efficiency and ensure full compliance with global standards A Day in the Life of * Balance and deliver to an agreed margin target across a range of suppliers and products * Source new suppliers, develop existing relationships and continually review pricing and range in order to deliver both profit and customer experience * Proactively manage your supplier portfolio - instigate and deliver weekly, quarterly and annual business review meetings to continually deliver added value to our suppliers * Make timely, data driven decisions on inventory and proposed stock holdings * Work in close collaboration with demand planning and forecasting to capitalise on trends, tracking and reporting any opportunities and challenges * Drive growth with partners, through new product categories, international relationships and greater volumes * Adhere to and input into the evolution of current SOPs and strategies. Ensure all documentation processes are followed and that information is delivered to the appropriate departments after purchase. WHAT WE’RE LOOKING FOR * Extensive business growth experience, demonstrating an ability to build relationships, establish trust, and develop true partnerships * Full fluency in Dutch and English - this is a must have! Any additional languages are a bonus * Excellent commercial acumen - you can navigate your way confidently around a P&L and are experienced in price/ promotional modeling * An unwavering customer-centric approach - you will have a good understanding of how to develop a proposition that is both innovative and exciting whilst keeping the customer experience at the heart of everything you do * You’re an excellent communicator - you understand when to speak and when to listen, and you are skilled in leading conversations and presenting at all levels * A passion for the mission and for raising awareness of food waste and sustainability * An analytical mindset - you are confident using raw data to proactively investigate trends and opportunities * An independent yet collaborative nature - your colleagues will be dotted all around the world so you must have the desire to connect and share with others virtually whilst being happy to work independently * Experience in the FMCG industry - across any of the following teams: Buying, Account Management, Category, Business Development Our values * We win together: Food waste is a big beast to fight. We believe in a #oneteam. * We raise the bar: We always push for more. We work smart, smash barriers and elevate one another. * We keep it simple: Our ambitions are bold but our solutions are simple. * We build a legacy: We’re proud of the change we’re driving. * We care: We always look out for each other. Caring is also about the way we do business. We do the right thing. What we offer * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. * Working alongside an international community of users, partners and 1,350+ colleagues across 20 countries that are on the same important mission. * Personal and professional development opportunities in a fast-paced scale-up environment. * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer BENEFITS * Flexible Work & Time Off * Enjoy hybrid working from our great offices, at home or abroad * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans (subject to country of employment * Additional days off for significant life events * Connection & Community * Regular social events like summer and winter parties * Coffee, snacks and fully-equipped kitchens * Paid volunteer time through our Shareback volunteering programme * Get involved and connect with our teammates around the world in our P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse Employee Resource Groups (ERGs) Please note: This is a permanent contract. How to apply * We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go. * Submit your CV and Cover letter in English. * Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging. * The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager and a case study and a final interview with the Regional Head of Commercial. A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.
ABOUT US Backed by top regional and global VCs, BRKZ is Saudi Arabia’s fastest-growing construction-tech startup. Our web platform, mobile apps and WhatsApp channels give contractors instant access to 7,000+ building-material SKUs from 1,100+ vetted suppliers, with quotes in minutes and buy-now-pay-later financing built in. In just two years we have on-boarded 850+ contracting companies, supported giga-projects such as NEOM and King Salman Park, and scaled RFQs to $350 million while keeping positive unit economics. You can read more about BRKZ's latest news on Forbes, TechCrunch & Wamda. POSITION OVERVIEW: A Senior Procurement Officer is responsible for managing cross-border procurement for Building Materials, Raw Materials for Factories, logistics, warehousing coordination, transportation planning, and cost optimization activities. The role supports the Supply Chain Manager in ensuring efficient, compliant, and cost-effective end-to-end supply chain operations across international and domestic markets. WHAT YOU WILL DO (RESPONSIBILITIES) : Procurement & Sourcing * Execute international and local procurement activities in alignment with approved sourcing strategies and company policies. * Identify, evaluate, and negotiate with global suppliers to secure optimal pricing, quality standards, and delivery terms. * Prepare and manage purchase orders, contracts, and supplier documentation for cross-border transactions. * Monitor supplier performance and ensure adherence to agreed commercial and service terms. Logistics & Transportation Coordination * Coordinate end-to-end import and export logistics, including freight booking, customs clearance, SABER, documentation, and regulatory compliance. * Liaise with freight forwarders, shipping lines, transport providers, and customs brokers to ensure timely cargo movement. * Plan and oversee domestic transportation schedules to ensure efficient delivery to warehouses or project sites. * Proactively manage shipment tracking and resolve delays, damages, or logistical disruptions. Warehousing & Inventory Coordination * Coordinate with warehouse teams to ensure proper receipt, storage, and dispatch of goods. * Monitor inventory levels in collaboration with operations and warehouse teams to prevent stockouts or overstocking. * Ensure proper documentation, material handling standards, and compliance with storage and safety regulations. * Support periodic stock audits and inventory reconciliation processes. Cost Analysis & Financial Control * Conduct procurement and logistics cost analysis to identify cost-saving opportunities. * Monitor landed cost calculations, freight charges, duties, and associated supply chain expenses. * Support budget tracking and variance analysis in coordination with the Finance department. * Assist in developing cost optimization strategies without compromising quality or delivery timelines. Reporting & Compliance * Maintain accurate procurement, shipping, and inventory records. * Prepare periodic reports on procurement performance, logistics efficiency, and cost analysis for management review. * Ensure compliance with international trade regulations, company policies, and contractual obligations. WHO YOU ARE (QUALIFICATIONS) : * Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. * 5–7 years of experience in procurement within the construction industry, with a strong focus on international export, shipping, and logistics. * In-depth knowledge of Incoterms, HS codes, and customs clearance procedures. * Proven experience in supplier negotiation, contract management, and cross-border procurement. * Strong understanding of freight forwarding, warehousing operations, and transportation planning. * Excellent analytical skills for cost analysis and financial control. * Proficiency in procurement systems, ERP platforms, and MS Office tools. * Manage product registration and certificate issuance through the SABER portal in compliance with Saudi regulatory requirements. ---------------------------------------------------------------------------------------------------------------------------------- Check our guide on How to prepare for your interviews with BRKZ 🚚🏗️ Pls note : Certain positions eventual grading might be subject to interview performance, this allows great talent to shine regardless of years of experience and keeps a fair process based on how big of an impact you deliver in the organization.
We're actively recruiting a Head of Operations as we continue to scale our leadership team in Ghana. You'll be the driving force behind the customer experience that defines M-KOPA in Ghana - leading the service standards, care operations, and operational frameworks that deliver financial progress for everyday earners. The Impact 💚 Your leadership will directly shape how our customers in Ghana experience M-KOPA. We've already helped over 7 million customers access over $2 billion in credit, advancing financial progress for everyday earners. It's your chance to be part of something that's literally transforming lives across an entire continent 🌍 The Opportunity 🎧 Elevate customer experience: Lead the transformation of our customer care and collections function — raising service standards, building capability, and putting the customer at the centre of everything we do 🏗️ Own operations end-to-end: Provide strategic leadership across customer care, collections, retail, warehouse, and logistics in one of Africa's fastest-growing fintech businesses 💰 Drive real business outcomes: Your success is measured in customer satisfaction, retention, service quality, and profitability — not just process metrics 🏆 Global recognition: Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 5 consecutive years (2022–2026) 🌱 Environmental impact: We're working to reduce our carbon footprint, having avoided 2.155 million tonnes of CO₂ to date through clean energy products and circular economy initiatives What You'll Do Reporting directly to the General Manager, you'll own operational strategy and execution across M-KOPA Ghana. While you'll provide leadership across all operational functions, the immediate priority is clear: transforming our customer care and collections capability into a genuine competitive advantage. You'll bring the experience, rigour, and energy to raise service standards, build high-performing care teams, and embed a customer-first culture — while partnering with a well-established supply chain and retail channel team to keep the wider operation running at pace. Your Core Responsibilities: Customer Care & Collections * Lead the strategic transformation of Customer Care and Collections, setting and holding high service standards across call centre and BPO functions * Build and develop tactical plans for customer engagement, retention, and issue resolution that deliver measurable improvements in satisfaction and service quality * Define and drive the metrics that matter — response times, resolution rates, customer satisfaction scores, and collections performance * Embed a customer-first culture across the care function, developing team capability and creating clear pathways for performance improvement * Identify and close gaps in service delivery, escalation frameworks, and customer journey design Operational Strategy & Leadership * Define and execute operational strategies that enhance efficiency, productivity, and profitability across all functions * Partner with the global leadership team to shape and localise operational frameworks and policies * Proactively assess operational risks and implement mitigation and optimisation plans * Lead change management initiatives and champion a culture of continuous improvement Retail & Logistics Operations * Provide strategic oversight of retail operations, warehouse, and logistics — supporting and building on the strong foundations already in place * Strengthen supplier and vendor relationships, negotiate value-driven contracts, and maintain best practices for supply chain efficiency and cost optimisation Team Leadership & Financial Management * Lead, mentor, and inspire managers and teams across all operations functions * Own operational budgets, forecasts, and cost-control initiatives * Deliver regular performance reports and insights to senior leadership * Build organisational capabilities that align with current and future business needs Your Environment 💼 * Primary focus: Customer care, collections, call centre and BPO operations * Broader functions: Retail, warehouse, logistics, supply chain * Tools: CRM tools, ERP systems, inventory platforms * Scope: Multi-departmental leadership within M-KOPA Ghana, with connectivity to global operational frameworks What You Need 8–10 years of progressive operations experience, with at least 5 years in senior management roles. We're particularly interested in candidates who have led customer care, contact centre, or BPO operations in high-growth, customer-centric environments — this is where you'll make your biggest mark. Required Experience: * Proven success leading customer care, contact centre, collections, or BPO operations — this is the experience that will set you apart * Track record of transforming service standards and building high-performing care teams * Strong financial acumen with experience in budget and cost management * Demonstrated success leading multi-departmental teams and driving operational transformation * Experience with CRM tools, ERP systems, and inventory platforms * Bachelor's degree in Business, Operations, Supply Chain, or related field; Master's preferred Location & Benefits Based in Ghana - Hybrid, reporting to the General Manager * Work with diverse teams across UK, Europe, and Africa * Professional development programmes and coaching partnerships * Family-friendly policies and flexible working arrangements * Well-being support and career growth opportunities Our Mission 🌍 We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. Our aim is financial progress for everyday earners. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact 💚 Our technology has created measurable change: * Connected 📱: 2.5 million first-time mobile internet users connected * Prosperous 💰: 70% of customers use M-KOPA products for income generation, with 35,000+ livelihoods created for agents * Green 🌱: 2.155 million tonnes of CO₂ avoided through clean energy products, with over 127,700 circular economy products provided Ready to lead operations that create real-world financial inclusion while advancing your career in fintech? Apply Now! WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.