design

INTRODUCING TECHPOINT TechPoint Group, is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey. THE ROLE The Head of NPI Engineering is responsible for leading the end-to-end New Product Introduction (NPI) process within a high-mix, electronic manufacturing environment. This role ensures the seamless transition of products from design through to full-scale production, driving manufacturability, quality, cost efficiency, and on-time delivery.  You will act as the key interface between customers, design engineering, supply chain, and manufacturing operations.  Key Responsibilities  Leadership & Strategy  * Lead, develop, and mentor the NPI Engineering team  * Define and implement NPI strategy aligned with businessobjectivesand customer requirements  * Drive a culture of continuous improvement, accountability, and engineering excellence  New Product Introduction (NPI)  * Own the full NPI lifecycle from concept review to production release  * Ensure robust Design for Manufacture (DFM), Design for Test (DFT), and Design for Assembly (DFA) principles are applied  * Lead project planning, risk management, and resource allocation for all NPI activities  * Act as the primary escalation point for NPI-related issues  Customer & Stakeholder Management  * Serve as the technical lead for customer engagements during the NPI phase  * Collaborate with customers on designoptimisation, cost reduction, and manufacturability improvements  * Work cross-functionally with Quality, Supply Chain, Production, andAccountManagement teams  Process & Production Readiness  * Ensure manufacturing processes, tooling, and test solutions are fullyvalidatedprior to production  * Oversee creation and approval of work instructions, process documentation, and control plans  * Drive First Article Inspection (FAI) and production readiness reviews  Quality & Compliance  * Ensure all NPI activities meet regulatory, customer, and industry standards (e.g., IPC standards)  * Support root cause analysis and corrective actions during early production phases  * Partner with Quality teams to ensure smooth handover to steady-state production  Continuous Improvement  * AnalyseNPI performance metrics (e.g., time to market, yield, cost variance)  * Implement Lean Manufacturing and Six Sigma methodologies  * Identifyopportunities to improve efficiency, reduce waste, andoptimiseprocesses  Key Performance Indicators (KPIs)  * On-time NPI delivery  * First pass yield / early production yield  * Time toproduction release * NPI cost vs. target  * Customer satisfaction during NPI phase ABOUT YOU * Proven leadership experience in NPI, manufacturing engineering, or operations within the electronic manufacturing (EMS) sector  * Strong knowledge of PCB assembly, box build, and electronic systems integration  * Deep understanding of DFM, DFT, and DFA principles  * Experience with Lean Manufacturing, Six Sigma, and continuous improvement tools  * Strong project management skills with the ability to manage multiple complex projects simultaneously  * Excellent stakeholder management and communication skills  * Experience working directly with customers in a technical or engineering capacity

YOUR MISSION JOB TITLE: Physical Infrastructure Access Administrator  JOB LOCATION: Coalisland – in office THE JOB This is a fantastic opportunity to join our business as we continue to grow. Working within a busy team, you will work closely with others to ensure all the administration tasks related to our network build are completed in line with the Openreach PIA requirements. Full training will be provided. YOUR PROFILE WHAT WILL YOU BE DOING? You will be responsible for the following areas and activities: * Completion of administration tasks within a timely and accurate manner * Reading cable maps and adding to Openreach Map (training will be provided) * Assist in the production of reports as required by management and wider functions * Work with internal and external stakeholders to ensure delivery on time, and to standards for safety and compliance * Responding to queries and requests from across the business to support delivery * Quality checking TRR maps on Arc * Submitting daily whereabouts to the client, including extracting all whereabouts and populating onto excel * Submitting weekly whereabouts, including details of where future works will be and uploading information onto Openreach (OR) portal * Creation of Network Adjustments using both Arc and the OR portal to create A55 packs * NOI (notice of Intent) creation to advise OR of the future use of their structure, including extracting information from design maps * Identifying missing inventory from the OR portal and raising cases with OR to resolve * Gather data on D-poles, identifying which are able to be worked on and which need to be replaced by OR before completing works * Create SPO (self-provide order) evidence for submission to evidence work completed is to OR standard * Liaise with design to ensure that all design changes are recorded and uploaded to OR portal * Reporting of damages of network to Openreach WHY US? Ideally you will come from an administrative background, you’ll be excellent with Excel and work well under minimal supervision within a team. · Experience in an administration role · Able to communicate effectively both internally and externally · IT literate with good knowledge of all MS Office packages · Able to demonstrate the ability to work in a professional environment with high expectations · Telecoms and/or GIS experience is desirable but not essential ABOUT US Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction. HOW TO APPLY To apply to join Viberoptix, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Viberoptix. At Viberoptix, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications. Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information. Job Types: Full-time, Permenant Work Location: In person #Viberoptix

OVERVIEW Balltec designs, manufactures and tests high integrity mechanical connectors for critical applications in the global renewable energy and oil and gas sectors. The engineering team creates technical solutions for the transfer of load in moorings, lifting components and subsea cable connections.   As a member company of Venterra Group, Balltec is working at the forefront of the global energy transition, supplying engineering solutions to the offshore wind and the emerging floating wind markets. As a company, Balltec is targeting significant growth to provide even more effective support for our clients in this industry.   The Mechanical Design Engineer will work alongside other engineers and internal company personnel to engineer final design solutions, develop conceptual designs, support existing products and perform testing/analysis of new and existing products. KEY RESPONSIBILITIES * Produce 3D models and manufacturing drawings using Autodesk Inventor. * Perform design calculations with MathCAD Prime and apply engineering principles. * Support R&D by generating concepts for new mechanical tools and lifting/mooring connectors. * Conduct feasibility studies, brainstorming, and develop prototypes for proof-of-concept. * Carry out stress analysis, FEA, fatigue assessments, and design validation for offshore/heavy industry. * Report technical issues to the Engineering Manager. * Oversee prototype build/testing, analyse workshop trial data, and refine designs. * Interface with other departments. * Support sales, promote the company, and uphold Balltec Quality & HSE Procedures and policies. EDUCATION & EXPERIENCE * Minimum HND in Mechanical Engineering, Product Design Engineering or a related subject (required). * Minimum 4 years’ experience in a related field (required)  * Experience in the one of the following fields (desired): * Research & development of mechanical products (concept to new product introduction) * Hydraulic system design * Materials and welding * Good IT skills, e.g. Microsoft Office applications (required). * Good written and verbal communication skills (required). * Full UK driving license (preferred, not required). REQUIRED SKILLS * Extensive experience of Computer Aided Design (Autodesk Inventor preferred). * Experience of Finite Element Analysis. * Extensive experience in the use of engineering principles such as stress-strain and beam theory and the ability to produce calculations to support the design of critical components. * Excellent communications skills – must interface successfully with other engineers, non-technical personnel and with customers to define and implement solutions. * Demonstrated initiative in solving challenging problems. * Ability to rapidly learn new concepts with little to no supervision. Right to Work: At this time, we are onlu able to consider applocants who are authorised to work in the UK without the requirement for a visa..  OTHER BENEFITS * 38 hour working week (averaged over 2 weeks) with alternate Fridays or every Friday afternoon off. * 8% company pension contribution. * Cycle to work scheme * 5 weeks holiday plus bank holidays * Company events  * Internal grade 3 - 5   At Venterra:   At Venterra, we are committed to inclusion and diversity in everything we do. We take inclusion and diversity seriously. We know that getting this right is critical for us to live our organisation’s values. We are always trying to improve our way of working to be more inclusive and equal. We are an equal opportunity employer. Our vision is for Venterra to be a place where people of all ethnicities feel welcomed to work.

OVERVIEW Balltec designs, manufactures and tests high integrity mechanical connectors for critical applications in the global renewable energy and oil and gas sectors. The engineering team creates technical solutions for the transfer of load in moorings, lifting components and subsea cable connections.   As a member company of Venterra Group, Balltec is working at the forefront of the global energy transition, supplying engineering solutions to the offshore wind and the emerging floating wind markets. As a company, Balltec is targeting significant growth to provide even more effective support for our clients in this industry.   The Mechatronics Design Engineer will work alongside other engineers and internal company personnel to engineer final design solutions, develop conceptual designs, support existing products and perform testing/analysis of new and existing products. KEY RESPONSIBILITIES * Lead the design of electro-mechanical assemblies as part of multi-disciplinary engineering teams. * Act as the technical authority and design/specify control systems for electro-hydraulic tools, including PLCs, embedded controllers, I/O, sensors, actuators, and HMIs. * Produce and maintain key system documentation: 3D models, manufacturing drawings and design calculations (P&IDs, schematics, control narratives, FDS, interface specs, I/O lists, and test procedures). * Integrate and configure sensors and communication protocols (e.g., Ethernet/IP, Profinet, Modbus, CAN). * Oversee and support factory and site acceptance testing (FAT/SAT), commissioning, troubleshooting, and optimisation of control systems. * Deliver operator training, manuals, and after-sales support as required. * Collaborate with other departments (Mechanical Design, Production, QA, Sales) to ensure effective communication, manufacturability, and reliability. * Contribute to R&D activities, technical solutions for bids, and continuous product improvement. * Ensure compliance with company policies, quality, and HSE procedures. EDUCATION & EXPERIENCE * Degree or HND in Mechatronics, Control, Electrical/Electronic Engineering, or equivalent experience. * At least 5–8 years’ experience in electro-mechanical or industrial control systems, preferably with electro-hydraulic integration. * Experience of basic controls system programming, ladder logic and sensor integration. * Experience in mechanical design and verification (preferred). * Hands-on commissioning experience (FAT/SAT), with willingness to travel for abroad for such work. * Strong IT, written, and verbal communication skills. * Full UK driving license (preferred, not required). REQUIRED SKILLS * Extensive experience in the design of electro-mechanical assemblies. * Experience of PLC integration and basic PLC programming. * Experience in the design and verification of mechanical components.    * Excellent communications skills – must interface successfully with other engineers, non-technical personnel and with customers to define and implement solutions. * Demonstrated initiative in solving challenging problems. Right to Work: At this time, we are onlu able to consider applocants who are authorised to work in the UK without the requirement for a visa..  OTHER BENEFITS * 38 hour working week (averaged over 2 weeks) with alternate Fridays or every Friday afternoon off. * 8% company pension contribution. * Cycle to work scheme * 5 weeks holiday plus bank holidays * Company events  * Internal job grade 3 - 6   At Venterra:   At Venterra, we are committed to inclusion and diversity in everything we do. We take inclusion and diversity seriously. We know that getting this right is critical for us to live our organisation’s values. We are always trying to improve our way of working to be more inclusive and equal. We are an equal opportunity employer. Our vision is for Venterra to be a place where people of all ethnicities feel welcomed to work.

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.  As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.  Role:  Account Executive  Location:  Wilmington, Delaware   About the role:  As Account Executive on the Creative Center of Excellence team, you'll be the central point of contact for creative project delivery — managing the full process from brief through to final launch. You'll partner with cross-functional teams, navigate governance and approval workflows, and keep budgets, timelines, and brand standards on track. This is a role for someone who brings both creative sensibility and operational clarity, moving between strategy conversations and project detail with equal confidence. What you will be doing:  * Guide creative strategy across campaigns, supporting the full customer journey from awareness through to conversion * Manage creative projects end-to-end: brief development, kickoff, production, reviews, approvals, and final delivery * Collaborate with cross-functional teams — including design, copy, digital, and social — to produce high-quality, on-brand work * Serve as the primary point of contact for internal stakeholders and agency partners, maintaining clear communication and aligned expectations throughout each project * Ensure brand consistency across channels including digital, social, print, and beyond * Navigate approval and governance workflows with Legal, Compliance, and other internal teams, keeping projects moving without compromising standards * Track project budgets and timelines, flagging risks early and managing changes proactively * Raise purchase orders and support financial administration across active projects What you need to be great in this role:  * Experience in marketing or creative account management, ideally within financial services or an agency environment * A strong creative eye with practical knowledge across digital, social, print, and multi-channel campaigns * Clear, confident communication skills and a proven ability to manage multiple stakeholders effectively * Solid project management capability: organized, deadline-driven, and comfortable prioritizing in a fast-paced environment * Familiarity with creative production workflows, approval processes, and governance frameworks * A collaborative approach and a genuine interest in well-crafted, strategically grounded creative work * Professional proficiency in English   Req ID: 17981 #LI-JB1 #LI-MIDSENIOR At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Salary Range $93,500—$104,500 USD Our values shape everything we do:  Be Ambitious to succeed    Be Imaginative to push the boundaries of what’s possible    Be Inspirational to do groundbreaking work    Be always learning and listening to understand    Be Results-focused  to exceed expectations    Be actively pro-inclusive and anti-racist across our community, clients and creations     OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.     OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

We’re looking for a Senior Data Engineer to join Apadmi and establish a high-performing data engineering capability for one of our key strategic healthcare accounts. In this senior, hands-on role, you will provide technical leadership across a specialist team of engineers working with cloud-based data infrastructure, business intelligence tooling, and client-facing analytics products. This is the perfect opportunity for someone technically deep who has the patience, credibility, and leadership skills to embed modern engineering discipline into a growing data function. You will sit at the intersection of technology delivery and data engineering, owning the data platform roadmap and governing the quality of all data outputs. Operating as an agile team leader, you will collaborate closely with operational, clinical, and commercial stakeholders to ensure the delivery of trusted, scalable, and beautifully documented data products. You'll be responsible for bringing software engineering rigour to a team expanding its technical maturity, establishing the right ways of working from the outset. As a Senior Data Engineer, you will define and own the data platform architecture while establishing team-wide standards across source control, environment management, peer reviews, and release processes. You will blend high-level strategy with hands-on automation, ensuring data quality checks are built-in from day one. Additionally, you will guide your squad through Agile sprint ceremonies and line-manage engineers to foster a culture of quality. What you'll be working on * Define and own the technical architecture of the cloud data platform, ingestion pipelines, and semantic reporting layer. * Establish and enforce core engineering standards, including Git-based source control, branching strategies, environment management, and peer code reviews. * Design scalable, maintainable data models and pipeline architectures that shift the function from reactive data handling to reusable data products. * Line-manage and mentor a team of three engineers, supporting their professional development in modern engineering discipline through collaborative working. * Drive the adoption of Agile methodologies, including sprint planning, stand-ups, retrospectives, and structured backlog refinement. * Proactively automate recurring workflows, forecasting processes, and ingestion monitoring to reduce manual effort and increase reliability. * Embed strict data quality checks at the point of ingestion and establish data dictionaries to secure strict metric governance before data reaches external audiences. * Translate complex business requirements into deliverable user stories, providing accurate effort estimates and managing technical dependencies. What you’ll bring to the team You are a solution-driven data leader who has spent time working within or alongside structured software development teams. You understand the rigour of technology delivery functions and possess a low tolerance for ambiguous data definitions. You are highly collaborative, capable of managing complex roadmaps, and excel at translating technical trade-offs into clear insights for non-technical stakeholders. * Proven experience in a senior data engineering or tech lead role with direct line management responsibility. * Strong hands-on experience with cloud data platforms, ideally utilizing Azure Data Factory, Azure SQL, or Synapse Analytics. * Demonstrable experience implementing CI/CD pipelines, automated testing, environment management, and Git practices within a data team. * Deep understanding of fact/dimension design, semantic layers, and advanced BI tool development (ideally Power BI and DAX). * Solid coding or scripting experience (ideally Python) used to automate data workflows and solve complex pipeline challenges. * Track record of introducing and sustaining agile delivery practices, backlog management, and iterative delivery metrics. * Exceptional communication skills to engage credibly with senior operational, clinical, and commercial business leaders. * Experience establishing data functions from a low baseline, familiarity with dbt, or experience working within highly regulated data environments like healthcare would be beneficial.

Scientific Director - Promotional Nucleus Global is an exciting leader in the field of medical communications. Drawn together from several backgrounds including the pharmaceutical industry, research, marketing, medical and regulatory writing, sales, publishing, digital media and design, we have the experience and all-round ability to conceive and deliver the best quality medical communications programs. About the role The Scientific Director will be the key scientific lead on a variety of promotional accounts (obesity/cardio metabolic), providing editorial, scientific, and strategic expertise to our client teams. Experience Working in partnership with Client Services, you will help to establish a cohesive and dynamic relationship between the accounts and editorial teams and the client, leading discussions in client meetings/teleconferences (as required) to ensure client satisfaction is maintained at all levels. Here's what you'll be doing: * Responsible for ensuring that assigned medical communications are accurate, clinically relevant and reflect the most recent advances in the medical field. * Consults with key opinion leaders in the appropriate therapeutic area and provides expert resources and information. * Maintains knowledge of developments and trends in the pharmaceutical industry regarding appropriate drugs * Will partner with pharmaceutical industry clients on goals and objectives of communications programs, ensuring delivery of the highest quality product. * Remains current with medical developments and conducts literature searches to ensure delivery of accurate medical information for assigned projects. * Synthesizes clinical trial data and translates relevance for the appropriate physician and consumer audiences according to client requirements for assigned projects. * Attends and helps design clinical trial investigator meetings and advisory boards. * Help write medical manuscripts, white papers, monographs, slide kits, abstracts, and posters under the supervision of senior scientific staff. * Edits medical documents, verify scientific accuracy and provide quality control for writers and freelancers. About you: * Advanced degree in life sciences, pharmacology or medicine  * Excellent written and verbal communication and interpersonal skills * Ability to thrive in a fast-paced environment, work to and within deadlines and to juggle multiple projects * Strong financial, administrative and organization skills, including ability to multi-task * Strong client communication skills – ability to speak and work with client and faculty members * Keen attention to detail, ability to prioritize responsibilities and work in a team-oriented environment as well as independently * Advanced computer skills, knowledge of Internet searches and Microsoft Windows software including Word, Excel (can maintain complex spreadsheets) and PowerPoint. * Travel as needed, including weekends Benefits: * Health coverage * Retirement plan * PTO Nucleus Global can offer an attractive rewards package, excellent training and development opportunities, a supportive and friendly environment and the opportunity to achieve your potential. Our Pledge At Nucleus Global, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. This position requires being onsite two days a week in our Princeton, NJ HQ. This is note a remote opportunity. Summary of Job: The Senior Medical Director, Global Medical Affairs – Oncology is responsible for leading the development and execution of global medical affairs strategies for oncology programs, with a focus on myeloid malignancies. This role provides medical and scientific leadership across assigned assets and supports the integration of medical strategies with broader corporate objectives. The incumbent will lead global medical activities related to evidence generation, scientific communication, and external engagement, including collaboration with alliance partners and key external stakeholders. The position works cross-functionally with Clinical Development, Commercial, Regulatory, Market Access, and other internal teams to ensure alignment and effective execution of medical affairs initiatives. This role requires deep expertise in oncology and or hematology, strong strategic and analytical capabilities, and the ability to lead complex, cross-functional initiatives in a global environment. Essential Functions: * Lead the development and execution of global medical affairs strategies for assigned oncology assets, including pre-launch planning, lifecycle management, and long-term strategic initiatives focused on myeloid malignancies. * Serve as the primary global medical scientific lead for healthcare decision-makers and external stakeholders, facilitating scientific exchange regarding disease state management and the clinical and economic value of oncology products. * Collaborate cross-functionally with Clinical Development, Research & Development, HEOR, Market Access, Commercial, Regulatory, and other internal stakeholders to ensure alignment of medical strategies with corporate and portfolio objectives. * Lead integrated evidence generation strategies and medical data generation plans, including company-sponsored clinical trials, investigator-sponsored studies, and real-world evidence initiatives. * Provide strategic medical leadership for alliance partnerships by collaborating with partner companies to align on shared medical strategies, evidence generation activities, and external engagement plans across joint oncology programs. * Oversee the execution and quality of ongoing medical affairs studies and activities to ensure scientific rigor, compliance with regulatory requirements, and alignment with organizational objectives. * Identify evidence gaps, emerging scientific trends, and external insights to inform medical strategy, portfolio development, lifecycle planning, and stakeholder engagement activities. * Build and maintain strategic relationships with key opinion leaders (KOLs), healthcare systems, advocacy organizations, payer organizations, and other external stakeholders globally. * Represent the organization at scientific congresses, advisory boards, investigator meetings, and other external forums to communicate medical and scientific data and support organizational thought leadership in oncology. * Coordinate global medical affairs activities with alliance partners and internal stakeholders to support seamless execution of shared medical initiatives and external engagement strategies. * Provide leadership, coaching, and development for direct reports and/or junior medical affairs team members, including performance management, mentoring, and fostering a collaborative, high-performing team culture. * Supervise and manage assigned personnel, consultants, vendors, and external collaborators, as applicable, to ensure effective execution of medical affairs objectives and adherence to company policies and compliance standards. Job Requirements:  Education Medical Doctor. Board certification and/or subspecialty training in Oncology and/or Hematology preferred.  Experience * Minimum of 10 years of experience in Medical Affairs within the pharmaceutical and/or biotechnology industry, including significant experience in oncology; hematology and/or myeloid malignancy experience strongly preferred. * Combination of Global and Regional/Country Medical Affairs experience strongly preferred, including experience supporting global product strategy and execution. * Demonstrated experience developing and executing global medical affairs strategies across multiple stages of the product lifecycle, including pre-launch and post-launch activities. * Proven track record of leading cross-functional initiatives and influencing matrixed teams across Medical Affairs, Clinical Development, Commercial, HEOR, Market Access, and Regulatory functions. * Experience leading evidence generation activities, including company-sponsored studies, investigator-sponsored research, and/or real-world evidence initiatives. * Demonstrated success engaging with external stakeholders, including key opinion leaders (KOLs), healthcare decision-makers, advocacy organizations, and payer audiences in global markets. * Proven ability to collaborate effectively with alliance partners, external collaborators, and co-development/co-commercialization partners. * Strong people leadership capabilities, including mentoring, coaching, and direct management of medical affairs personnel and/or cross-functional teams. * Proven ability to represent the organization at scientific congresses, advisory boards, investigator meetings, and other external scientific forums. * Strong knowledge of HEOR disciplines, biostatistics, clinical trial design, and evidence-based medicine principles. * Exceptional interpersonal, communication, presentation, and organizational skills. * Strategic thinking with demonstrated ability to influence stakeholders across matrix environments.  Technical Skills * Strong knowledge of oncology medical affairs, including evidence generation, scientific exchange, and product lifecycle support within global markets. * Advanced understanding of HEOR disciplines, biostatistics, clinical trial design, real-world evidence, and evidence-based medicine principles. * Strong scientific acumen with the ability to interpret, analyze, and communicate complex clinical and scientific data to diverse stakeholder audiences.  Physical Demands: Normal office environment with prolonged sitting and extensive computer work. Working Conditions: Requires up to 35% domestic and international travel The anticipated salary for this position will be $256,800 to $335,400.  The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.  Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-JC1 #LI-Hybrid

The Role… At Little Beach House Malibu  a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed.  As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling. Main Duties… * Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets * Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service * Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements * Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk * Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential * Establish targets, KPI’s, schedules, policies and procedures * Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork * Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations * Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk Required Skills/Qualifications: * Minimum of 5+ years’ experience in a similar capacity * Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments * POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience * Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service * Passionate about food and beverages trends and best practices and local health & safety compliancy regulations * Ability to manage personnel and meet / exceed financial targets * Guest-oriented and service-minded as well as flexible and pro-active Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, push, carry or lift at least 30 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $75,000—$90,000 USD

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Akwa Ibom State - Uyo and Abak Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Akwa Ibom State – Uyo and Abak About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State -  Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: The Enablement Lead (EMEA) accelerates adoption of WPP Enterprise Technology products in market. The role translates global product strategy into regional rollout plans, orchestrates stakeholder readiness, and measures value realization (adoption %, time-to-value, enablement NPS), ensuring that enterprise platforms deliver outcomes for agencies and markets in the region. What you'll be doing: Strategy & Demand * Shape and qualify market demand; align initiatives with domain roadmaps and architecture. * Translate global product strategies into regional execution plans and benefit hypotheses. * Feed demand into governance forums (e.g., PRB/TSB) with clear business cases and readiness criteria. Rollout & Governance * Design localized rollout plans with dependencies, risks, controls and cutover steps. * Run governance cadences (weekly status, risk/issue logs, QBRs) and maintain Wrike dashboards. * Ensure compliance with local regulations, info-security and change standards. Stakeholders & Communications * Act as the primary interface between product teams and markets; orchestrate two-way feedback. * Prepare townhall decks, leadership briefings and market comms; support hiring/enablement needs. * Coordinate cross-functional teams to remove blockers and drive decisions. Measurement & Improvement * Define and track KPIs for adoption and time-to-value; publish enablement scorecards. * Run launch retrospectives; update playbooks and prerequisites based on insights. * Contribute to portfolio-level reporting on value, efficiency and cost avoidance. What you'll need: Must-have * 7–10 years in enterprise technology enablement, program management, or regional rollout leadership within matrixed organisations. * Proven stakeholder engagement at senior levels; ability to influence without authority. * Experience leading multi-market product rollouts with clear governance and benefit tracking. * Data-driven approach to enablement design and measurement (dashboards, adoption analytics). * Fluent English (written & verbal). Nice-to-have * Certifications: Prosci/ADKAR, PMP/Prince2, Agile (Scrum/SAFe). * Experience with media/advertising operations. * Exposure to regional compliance topics (privacy, labour, finance controls). Tools & Platforms Required: Wrike (or equivalent PM tool), one HRIS (e.g., Workday), one ERP (e.g., D365) Preferred: Choreograph/OMS, Chase Media, Adaptive, Power Platform Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence. Why Join Us Now? You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression. * £18m annual revenue, including £9m ARR * Over 1 million companies formed * Certified B Corp and Carbon Neutral Business * Forecast to grow 5x–10x over the next three years The Role HubSpot is core to how the business runs, spanning customer service, sales, retention, compliance and marketing. We're looking for someone who can both build on the platform and think strategically about it- writing custom code and integrations where standard configuration falls short, while keeping a clear view of HubSpot's evolving feature set to inform what we build next and why. This is a hands-on technical role with a strategic edge, sitting within the Operations Team and working closely with the Director of Operations to turn business problems into HubSpot solutions, and HubSpot capability into business opportunity. Key Responsibilities Technical delivery * Design, build and maintain custom code on HubSpot (workflow actions, serverless functions, custom objects) and API-based integrations with third-party systems (e.g. identity verification, Companies House, billing) * Own technical delivery of HubSpot projects end to end — scoping, build, testing, deployment * Build and maintain integrations with other tools in the stack, ensuring data integrity and reliable sync * Troubleshoot HubSpot workflows, automations and integrations, liaising with vendors and developers as needed * Document all custom builds so solutions remain supportable beyond the original developer Strategy & capability planning * Maintain current knowledge of HubSpot's feature set across all Hubs and licensing tiers, including new/beta features * Translate platform capability into practical opportunity, identifying where HubSpot can replace manual process or unlock new functionality * Feed technical input into the HubSpot roadmap and advise on build vs. buy vs. configure decisions * Track the wider HubSpot ecosystem (App Marketplace, partner integrations, AI features) and flag relevant developments Collaboration & leadership * Partner with the Director of Operations to align technical builds with the CI Programme and business priorities * Act as the technical point of contact for HubSpot across Customer Service, Compliance, CoSec, Retention and Outbound Sales * Manage relationships with HubSpot and third-party development vendors, including scoping and reviewing delivery * Mentor and direct junior technical/CRM resource as the role grows What We Are Looking For * Proven experience building custom code on HubSpot (custom coded actions, serverless functions) and working with the HubSpot API * Strong working knowledge of HubSpot CRM across multiple Hubs, including workflows, automation, custom objects and reporting * Experience integrating HubSpot with third-party systems via API or middleware * Comfortable working independently to scope and deliver technical solutions, while keeping non-technical stakeholders informed in plain language * Strong analytical mindset: able to assess a business problem and judge the right technical or platform-led solution * HubSpot certifications (e.g. CMS for Developers, Platform Consulting) * Experience in a regulated, compliance-heavy, or operations-led environment * Familiarity with identity verification or KYC tooling (e.g. Onfido) * Exposure to Lean / continuous improvement methodology * Front-end development experience (JavaScript, HTML/CSS) for CMS or custom UI work What We Offer * £60-70k and comprehensive benefits package * Hybrid working model * Real opportunities for progression as the business scales * The chance to influence both customer experience and product development * A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.   Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.    Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.   If these are values you share, we would love you to join our team.   At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and be excited to to play your part in our 'Back to the Mulberry Spirit' strategy.   What we need from you:   You will always be customer focused: -        You will create a welcoming and fun environment for your customers and team. -        You will be committed to delivering an engaging, dynamic and memorable customer experience in your store. -        You will develop and maintain key customer relationships using instore CRM tools to support you. -        You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.   You will drive performance: -        You will be curious about the business and willing to share your ideas. -        You will have a competitive spirit and a strong desire to succeed. -        You will deliver operational excellence showing respect and consideration for people, product and your environment.   You will care about people and the planet: -        You will embody our Values in all you do by being honest, dynamic, and community spirited. -        You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others. -        You will feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.   You are: -        Honest -        Dynamic -        Community Spirited -        In love with fashion!   What we will do for you: -       Competitive basic salary -       Bonus -       Product allowance -       An enviable staff discount and exclusive access to staff sales -       Extra day off for your birthday -       Pension Contributions & Life Assurance -       Training and development opportunities  -       x2 paid volunteering days per year -       Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts  

Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach.  Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation.   THE ROLE   As a 1st Line Support Engineer, you will be the first point of contact for our managed service customers, delivering professional, friendly, and effective technical support. This role is critical to our service delivery model and customer experience. You will handle incoming incidents and service requests, resolve common technical issues, and ensure all tickets are logged, triaged, and progressed in line with SLAs. For more complex issues, you will work closely with 2nd and 3rd line engineers, gaining exposure to a wide range of technologies and environments. This is an ideal role for someone who thrives in a fast-paced MSP environment, is passionate about customer service, and is hungry to learn and progress quickly.   KEY RESPONSIBILITIES:   Service Desk Support & Ticket Management   * Act as the first point of contact for customer support requests via phone, email, and ticketing system * Log, triage, prioritise, and manage incidents and service requests in line with SLAs * Resolve common 1st line issues efficiently while maintaining high customer satisfaction * Ensure accurate, clear, and consistent ticket documentation Technical Support   * Provide 1st line support across: - Windows 10/11 and macOS - Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) - User account management (Active Directory / Entra ID) - Basic networking and connectivity issues - Printers, peripherals, and end-user devices * Perform password resets, user onboarding/offboarding tasks, and access requests * Escalate complex issues to 2nd line with high-quality diagnostics and context   Customer Experience & Communication   * Deliver a friendly, professional, and confident customer experience at all times * Set clear expectations with customers around resolution times and next steps * Represent the company’s values and service standards in every interaction * Handle high-volume support requests while maintaining attention to detail Collaboration & Continuous Improvement   * Work closely with 2nd and 3rd line engineers to ensure smooth escalation and resolution * Contribute to the knowledge base by documenting common fixes and procedures * Identify recurring issues and suggest improvements to processes or tooling * Actively engage in training and development to expand technical capability   ESSENTIAL SKILLS:   * Previous experience in a 1st line support or service desk role * Previous experience within an MSP environment is highly desirable * Strong customer service mindset with excellent communication skills * Working knowledge of: - Windows 10/11 - Microsoft 365 - Active Directory / Entra ID (basic user management) * Experience using ticketing systems (e.g. HaloPSA, ServiceNow, Freshservice, ConnectWise) * Ability to work effectively in a fast-paced, SLA-driven environment   DESIRABLE SKILLS:   * MSP experience supporting multiple customers and environments * Exposure to Intune, Azure AD, or endpoint management tools * Basic understanding of networking concepts (DNS, DHCP, VPNs) * Relevant certifications such as: - CompTIA A+ / Network+ - Microsoft Fundamentals (MS-900, AZ-900) * A clear desire to progress into 2nd line and beyond   BENEFITS   At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face.   Employee benefits include:   * Birthday as a free day holiday. * Social events run throughout the year. * Free breakfast, snacks and drinks. * Lunch provided Friday.   Job Type: Permanent EQUAL OPPORTUNITIES & DIVERSITY POLICY Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary’s Equal Opportunity Policy are available upon request.