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Job Title: 2nd Line Technical Support Engineer Location: Edinburgh Office Hybrid Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm Salary: £28,000 to £34,000  Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching   WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.   HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on   THE TEAM Our Technical Support team is right at the heart of keeping GoFibre running smoothly. They’re the people who jump on complex incidents, steady the ship during major network events, and make sure our customers stay connected when it matters most. They work across teams, spot issues early, guide the wider operational crew, and keep senior leaders informed so decisions can be made quickly and confidently.   WHAT YOU WILL BE WORKING ON * Troubleshooting, solving and documenting advanced technical incidents and problems related to company products and services * Acting as an escalation point and incident manager of significant network events * Providing support to the Technical Support Manager through major incidents * Providing support and leadership to all members of the operational workforce * Regularly updating senior leadership on current incident and problem workload, owning and escalating faults to resolution * Liaising with internal and external users to ensure incidents and problems are fully understood across a variety of stakeholders * Highlighting and escalating major outages to ensure key decisions are made swiftly and decisively * Network configuration and support across the estate, including backup management, config management, systems administration and related tasks   WHAT YOU WILL BRING TO THE ROLE * Experience in networking principles including TCP/IP * Up‑to‑date knowledge of point‑to‑point and point‑to‑multipoint wireless solutions and diagnosing issues * Extensive experience in managing customer user problems * Hands‑on experience in switching and routing * Knowledge and understanding of an ISP FTTP / FTTC network   We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1

Pre Install Survey Technician Circa £30,000 Van, fuel card, 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching Daily travel around the Scottish Borders   WHAT YOU WILL BE WORKING ON * Complete pre-installation surveys for customer orders in line with GoFibre survey standards and processes * Carry out underground route proving activities including rodding, roping and cabling ducts to confirm routes are clear and ready for installation * Assess and span overhead routes to confirm safe clearances, suitable attachment points and overall install readiness * Confirm internal and external fibre routes, entry points, equipment locations and power availability * Capture accurate survey data including notes, photos, route details, materials and install complexity * Identify and clearly document any civils work, blockages, access issues or safety concerns * Work closely with planning, civils and install teams to make sure survey outcomes are actioned correctly * Deliver a professional experience for customers during every survey visit WHAT YOU WILL BRING TO THE ROLE * Experience in fibre installation (FTTP) methods, routing, principles and constraints * Ability to rod and rope underground routes and overhead network infrastructure * Confidence in identifying install risks, access challenges and route feasibility * Excellent attention to detail with accurate record keeping and clear documentation * A safety-first mindset with a strong focus on doing the job right * Full UK driving licence WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Oyo State: Iddo and Egbeda Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Iddo and Egbeda About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Owerri Municipal and Owerri West Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Owerri Municipal and Owerri West. About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Enugu North and Nsukka Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Enugu North and Nsukka/ About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Idemili North and Onitsha North Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Idemili North and Onitsha North. About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About Inizio Ignite: Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.  Role Overview The Executive Scripting role will report into The Scripting Manager position. The role will involve working on the live projects as scripter, support the Scripting Manager to collaborate with Research and Project Management stakeholders to define the best practice and establish processes for scripting and data processing within the business. What you'll be doing * Review questionnaires for scripting feasibility and flag potential issues. * Strong understanding of survey logic, variables, and questionnaire structures. * Scripting and programming medium complexity online surveys using the Confirmit platform, incorporating logic, custom routing, and question validation to ensure seamless user experience and data accuracy * Conducting rigorous testing of surveys before launch, identifying and resolving any programming or logic errors to ensure data integrity and smooth respondent experience * Implement complex logic, routing, masking, randomization, validations, and loop structures * Liaising with leads in the Team, advising on best practice, and assisting with problem solving What you'll need * 2+ years’ experience in scripting role within a market research agency (ideally healthcare but can be other market research sectors) * Proficiency in using Confirmit’s scripting platform, including authoring, logic implementation, and deployment * Solid understanding of scripting languages such as JavaScript, HTML, and CSS for customizing survey functionality and layout * Experience working with survey data formats (e.g., XML, CSV), as well as knowledge of relational databases and data structure management. * Understanding quantitative research methodologies, questionnaire structures, and healthcare market research best practices. * Demonstrable experience of working with senior members * Problem-solving skills (particularly relating to situations requiring analytical judgement and establishing best practice solutions) * Excellent analytical and numerical skills * Strong communication skills, particularly in the ability to explain technical points to non-technical people in an international environment * High attention to detail and quality orientation. Ideal candidate will have * You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach * You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization. * You are a collaborative team player who works well with colleagues * You communicate ideas and issues in an effective, straightforward fashion * You are highly motivated and want to seize opportunities to develop new skills and progress your career   Artificial Intelligence Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.   Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

About Inizio Ignite: Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Company Descriptor Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. About the team: We have recently established a new Scripting Team in India, based in Gurgaon. This hub is part of the global Operations team and sits within the Data Management & Dashboard Delivery (DMD) capability. The team supports ad hoc, tracking and syndicated quantitative studies as the business transitions from an outsourced vendor model to a stronger blended / in-house delivery model. The team scripts and maintains online questionnaires for healthcare professionals, patients and other key stakeholders. By integrating complex logic, customized routing, validation checks and robust testing, the team ensures high-quality data capture and supports downstream data processing, analytics, dashboarding, reporting and insight generation. As the team scales, the priority is to strengthen scripting quality, technical governance, capability-building and readiness for more complex programming requirements. Your primary role: The Scripting Senior Manager - SME is a senior Subject Matter Expert role within the Scripting department, reporting to the Associate Director, Data Management & Dashboard Delivery (DMD). The role provides the highest level of in-house scripting expertise for India DMD and acts as the technical authority, escalation point and quality owner for complex survey programming. This role is critical to scaling the scripting function and de-risking the transition from outsourced delivery to a blended / in-house model. It combines hands-on complex scripting with technical governance, quality ownership, team coaching, process development, capability-building and stakeholder advisory. The successful candidate will help build confidence that the India team can deliver increasingly complex scripting requirements to the required quality standard while reducing dependency on external vendors. This will include: * Acting as the senior technical SME for the Scripting department, providing expert oversight across complex online survey programming, advanced logic, routing, validation, quotas and respondent experience. * Providing hands-on scripting and programming of high-complexity online surveys using the Confirmit platform, including custom logic, advanced routing, validations, quality controls and troubleshooting. * Exploring emerging survey technology, AI-enabled research tools and automation opportunities, with the ability to assess which solutions can practically improve scripting quality, speed and scalability. * Acting as the escalation point for complex scripting issues, technical risks and quality concerns across ad hoc, tracking, Pathfinder, Ignite, syndicated and other quantitative study types. * Providing upfront technical review of complex questionnaires to identify scripting risks, confirm feasibility and recommend efficient survey design solutions * Supporting the transition from an outsourced model to a blended / in-house model by assessing scripting complexity, identifying readiness gaps, highlighting capability or resourcing risks and capturing lessons learned as work moves in-house. * Building and delivering an upskilling plan for the scripting team, with particular focus on complex programming requirements such as conjoint exercises, segmentations, advanced routing, trackers and syndicated study complexity. * Providing technical guidance, mentoring and quality feedback to Scripting Senior Managers, Managers and Executives; line management may be included where required as the team scales. * Partnering closely with Research, Project Management, Data Processing, Dashboarding and Analytics teams to ensure scripting design supports accurate downstream data flow, tabulation, dashboarding and reporting. * Advising internal stakeholders on scripting best practice, feasibility, risks, options and solutions, translating technical considerations clearly for non-technical audiences. Your skills and experience: * More than 11 years of experience in a senior scripting role within a market research agency, with evidence of operating at SME / technical lead level; healthcare / life sciences market research experience is strongly preferred. * Deep proficiency in Confirmit's scripting platform, including authoring, complex logic implementation, deployment, testing, troubleshooting and quality control. * Strong practical knowledge of JavaScript, HTML and CSS for customizing survey functionality, layout and respondent experience. * Experience using AI or automation tools to improve survey scripting, QC, documentation, code review or workflow efficiency. * Proven experience scripting complex quantitative research studies, ideally including trackers, syndicated studies, conjoint exercises, segmentations, complex routing, quotas and validation requirements. * Strong understanding of quantitative research methodologies, questionnaire structures, healthcare market research standards and the downstream implications of scripting decisions for data processing, analytics, dashboarding and reporting. * Experience establishing, maturing or improving an in-house scripting function, ideally including process design, quality frameworks, documentation, training plans and transition from outsourced delivery. * Demonstrable experience mentoring, coaching and developing scripting team members, including quality feedback, capability-building and support for complex technical problem solving. * Strong analytical judgement, problem-solving ability and the confidence to identify, escalate and resolve quality, feasibility or delivery risks. * Excellent communication skills, with the ability to explain technical issues, options and implications to non-technical stakeholders in an international environment. Ideal profile: * You are a hands-on technical expert who can operate as the senior SME, quality owner, escalation point, coach and trusted advisor to senior stakeholders. * You are comfortable sitting above the standard Senior Manager role, providing expert challenge, guidance and technical assurance without losing the ability to get hands-on when needed. * You are proactive, dedicated and enthusiastic, with a can-do attitude and a strong ownership mindset. * You demonstrate a high level of accuracy and attention to detail, as well as strong organisation and prioritization skills. * You are comfortable working in a scaling team where processes are still being built and where ambiguity needs to be turned into clear ways of working. * You are collaborative and able to build effective relationships across Research, Project Management, DMD, Data Processing, Dashboarding, Analytics and UK stakeholder groups. * You communicate ideas, risks and issues in a clear, practical and solution-focused way. * You are motivated by the opportunity to build a new scripting capability, strengthen in-house delivery and develop others. * Experience developing reusable scripting templates, code libraries, macros, checklists, QC frameworks or automation tools that reduce manual effort and improve the TAT Life at Research Partnership: We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide: - A comprehensive training and development programme for all staff, from entry level apprentice to senior management. - Opportunities for international travel and collaboration. - A relaxed and friendly working environment.   Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

SUMMARY OF THE ROLE: Maze is building an AI-native vulnerability management platform. Our autonomous agents investigate, triage, and remediate security findings the way a senior analyst would, only faster and at scale. As Head of AI, you'll own the intelligence that makes those agents work: the AI research and implementation strategy for the whole company, plus the crown-jewel technical problem underneath it. Our investigation agents run multi-step, non-deterministic trajectories across a toolset of 180+ tools, tested against a ground-truth exploit lab we built for exactly this purpose. Knowing whether they're getting better, and making them better, is the most important technical problem at Maze. It's the heart of this role. This is a hands-on leadership role, not a management layer. You'll set AI direction as a member of the engineering leadership team reporting to the CTO. But you'll spend most of your time building: designing evaluation frameworks for non-deterministic agents, running fine-tuning and model-routing experiments against real data, prototyping new techniques and getting them into the product. You'll lead a small, strong AI team (3–4 engineers today) by setting the technical bar and doing the work alongside them, while working closely with our ML tech lead and the product teams building agents day to day. Your impact comes from what you ship, not the size of your org. We're not looking for someone to run a large team from two layers up. We're looking for someone who wants to define how generative AI transforms cybersecurity and keep their hands on the code. This role suits a deep LLM-era practitioner who has shipped agentic systems to production, can reason about transformer internals and fine-tuning from first principles, and moves fast. We're a three-product company with a lot of surface area, a well-funded Series A (Theory Ventures) behind us, and a Series B on the horizon. The AI foundation you set now becomes the moat we compete on for years — this is a foundational hire whose standards will shape Maze's AI trajectory well past this raise. YOUR CONTRIBUTIONS TO OUR JOURNEY: * Own AI strategy and research direction: Set the technical roadmap for our AI capabilities. Stay ahead of the research curve to find, validate, and prioritise the techniques that differentiate Maze, and turn what's real into a concrete, sequenced roadmap while discarding the hype. * Own agent quality and evaluation: Build and run the frameworks that tell us whether our investigation agents are improving. That means trajectory evaluation, ground-truth scoring against the exploit lab, and end-to-end benchmarks for non-deterministic, multi-step behaviour. This is the core problem of the role. * Build the breakthroughs yourself: Prototype a new technique in days, get it into the product, and measure the impact. You'll spend most of your time hands-on in the codebase, acting as the technical product manager who guides it to production. * Run fine-tuning and model experiments on real data: Own fine-tuning pipelines, context engineering, model migration, and cost/routing optimisation grounded in production data, not proofs of concept. * Guide prioritisation across the AI team: New techniques, papers, and ideas surface constantly. You'll be the filter deciding which of them are actually worth a prototype this week, and which are noise - keeping the team focused on what moves the needle. * Lead a small team by doing: Set technical direction for the AI engineers, raise the bar through pairing and review, hire as we scale, and stay close enough to the work to make the hard architectural calls yourself. * Partner with the CTO and engineering leadership: Turn the AI roadmap into shipped capability, and make sure evaluation is wired into how the whole team builds. * Get in front of customers: Occasional direct customer exposure, translating what security teams need into concrete improvements to the ML pipeline. * Set the pace: Ship prototypes in days, not quarters. Bring urgency to a domain where most of the field still moves slowly. WHAT YOU NEED TO BE SUCCESSFUL: * Hands-on technical leadership: A track record of leading AI work while personally building it. Strategy and implementation. You lead from the front. If you've moved permanently into management and stopped shipping, this isn't the right fit. * Shipped LLM/agentic systems to production: You've built and run generative-AI systems that real customers use, not research prototypes or slideware. You can point to agents or LLM features you put into production and improved over time. * Deep LLM-era technical depth: You can explain transformer architecture, training, fine-tuning (e.g. LoRA), and inference from first principles. We test this directly. A strong pre-LLM ML pedigree (RL, NLP, recommendations, ASR) is valuable but won't substitute for modern generative-AI depth. * Built evaluation frameworks for non-deterministic systems: You've designed and run evals for multi-step, non-deterministic agents: trajectory evaluation, LLM-as-judge, fine-tuning result measurement. This capability is rare and it's the one we most want. It will set you apart. * Top-tier pedigree with a builder's edge: Experience at a leading AI organisation or strong AI-native startup where you raised the technical bar rather than coasted on the brand. * Unambiguous startup signal: You've operated at early stage or built something from zero. You move fast, own outcomes end-to-end, and don't need a large org around you to ship. Founder experience is a strong plus. * Pace and urgency: You ship prototypes in days. You make pragmatic calls on models, cost, and scope to keep momentum, and you're impatient with quarters-long cycles. * Sharp, concise communication: You communicate clearly and tightly in a remote-first, English-speaking team, in writing and live. You get to the point. * Nice to Haves: * Security, vulnerability-management, or adversarial-domain background. Strongly preferred. Every candidate we've rated highly has had it. Offensive security, vuln management, threat detection, or applying AI to security problems all count. * Comfort in front of customers, able to translate agent behaviour and capability into terms a security team understands. * Model cost/routing pragmatism: real experience cutting inference cost and migrating between models in production. * Track record at a successful AI-first startup, scaling a system from experimentation to production impact. * PhD or published work in ML/AI at top-tier venues, paired with real production experience. YOUR FIRST 90 DAYS * Days 1–30: Get fully up to speed on every agent we've built and how our ML evaluation pipeline works today. Start drafting a short, mid, and long-term technical plan. * Days 31–60: Ship something fundamentally new — for example, fine-tune a small model and get it into production. * Days 61–90: Move onto bigger bets — RLHF for specific use cases, scalability of the evaluation approach, and deeper customer-facing model tuning.   THIS ROLE IS NOT FOR: * Manager-of-managers or 2nd/3rd-line leaders who direct rather than build. * Fractional, advisory, or part-time profiles. * Research-only backgrounds without production shipping experience. WHY JOIN US: * The hardest problem in the field, unsolved. Evaluating non-deterministic, multi-step agents against ground truth is an open problem, and we've built the exploit lab and 180+ tool agent infrastructure to attack it. You'd own it, at the intersection of generative AI (LLMs and agents) and cybersecurity. * A team you'll want to be measured against. Founders and engineers from Amazon, Elastic, and Tessian. Hands-on leaders who've been part of multiple acquisitions and an IPO. Most people who join do so because of how strong the team already is. * Build the AI-native company from the ground up. A well-funded Series A (Theory Ventures) with a Series B on the horizon, early enough that you'll set the technical standards for how AI investigates security at scale. * Cybersecurity as a force for good. The work directly helps organisations stop attacks. Measurable impact, real customers, immediate feedback on what you ship. * Founding-level ownership and upside. Significant equity, a seat on engineering leadership, and a path to VP of AI as the team scales around what you build.

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. YOUR MISSION 💪 The Queue Manager is responsible for overseeing the effective flow, prioritisation and resolution of tickets across the IT managed service operation, ensuring work is managed in line with ITIL practices. This new role supports service stability and customer satisfaction by maintaining queue health, improving process adherence, coordinating escalations and driving timely resolution of incidents and service requests WHAT YOU’LL BE DOING 🎯 * Monitor and manage service queues to ensure incidents, requests and tasks are prioritised and allocated in line with agreed service levels. * Apply ITIL-aligned practices across Incident Management, Request Fulfilment, Problem Management and Major Incident support activities. * Review ticket backlogs, ageing items and breached cases, taking corrective action to restore control and improve throughput. * Coordinate with resolver groups, service desk analysts and technical teams to ensure accurate routing, timely updates and effective resolution. * Support escalation management for high-priority or business-critical issues, ensuring clear communication and appropriate ownership. * Maintain queue governance standards, including ticket quality, categorisation, prioritisation, documentation and closure accuracy. * Produce and analyse queue performance reports, identifying trends, bottlenecks and improvement opportunities. * Contribute to continual service improvement initiatives by recommending process, tooling and workflow enhancements. * Help ensure compliance with SLAs, OLAs and internal operational procedures. * Provide guidance and day-to-day support to analysts and coordinators on queue management best practice. * Reduction in backlog volume and ageing tickets * Improved SLA attainment and queue responsiveness * Higher quality ticket handling and reduced reassignments * Effective coordination during service peaks and priority incidents * Demonstrable contribution to continual service improvement outcomes WHAT EXPERIENCE WE THINK YOU’LL NEED 🚀 * Proven experience in an IT service desk, service operations or queue management role * Good working knowledge of ITIL principles, particularly Incident, Request, Problem and Change practices * Strong organisational skills with the ability to manage competing priorities in a fast-paced environment * Experience using ITSM tools to manage ticket workflows, reporting and service performance. * Strong attention to detail with a focus on data quality and process compliance * Ability to analyse operational data and turn findings into practical improvements. * Confident communicator able to work effectively with technical teams, stakeholders and customers * Demonstrated ability to coordinate escalations and maintain control during peak demand periods * ITIL Foundation certification preferred * Relevant experience in IT support, service operations or service management environments * Experience in managed services, enterprise IT or technical support environments would be advantageous     >  As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, > and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, > age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and > business need.

Forward Deployed Engineer At Dexory, we believe that real-time data will revolutionise the logistics industry. We are building the ultimate data insights platform that provides companies with unprecedented access to their operations through autonomous data capture and digital twins. As a Forward Deployed Engineer at Dexory, you will sit inside the engineering organisation as an intelligent interface layer between our various engineering teams. Dexory operates with a global fleet of autonomous robots, supported by a 24/7 first-line support team. The Forward Deployed Engineer sits above that layer, taking ownership of complex, ambiguous issues and driving them to resolution or to the right team. You will be one of Dexory’s first Forward Deployed Engineers, representing Dexory at the highest level in customer environments and helping to define how this function operates as we scale. This is a technically demanding role for someone who is as comfortable spotting patterns across weeks of telemetry data as they are at supporting a new customer deployment on the ground. You will query data across logs, databases, and observability tooling, interpret point cloud scan data, and navigate Grafana, AWS, and a range of robotics-specific tooling to investigate issues and understand their root cause. Crucially, you will also use what you learn to improve things — identifying recurring failure modes, feeding structured insights back into the engineering teams, and raising the platform’s reliability across our global fleet. You will also support new customer deployments end-to-end, bridging WMS and network integration questions with robot operational and perception configuration requirements. The right person is defined by their investigative instinct and technical curiosity, not their robotics or logistics background. Domain knowledge is built on the job through close collaboration with the engineering teams.   KEY RESPONSIBILITIES * Cross-functional Triage & Investigation: Receive escalated issues from the first-line support team and investigate independently before routing to the relevant engineering teams. Query telemetry data, robot logs, AWS infrastructure, internal tooling and databases — including scan and point cloud data where relevant — to narrow the blast radius of a problem and form a view on root cause before pulling in specialist teams. * Observability & Monitoring: Navigate Grafana dashboards and internal tooling to monitor fleet and site health. Build or extend dashboards and alerting that improve visibility into system performance across deployed sites. Use telemetry data proactively to identify issues before they surface as customer complaints. * New Customer Deployment Support: Work within customer systems to provide white glove deployment support for the Dexory platform end-to-end, covering WMS and ERP integration queries, network and connectivity requirements, robot operational setup, and perception feature configuration. Act as the cross-functional point of contact who can answer or route questions across the full Dexory system. * Intelligent Escalation & Routing: Own the escalation path from first-line support through to the right engineering team. Ensure that when specialist engineers are brought in, they receive a well-structured summary of what has already been investigated, what has been ruled out, and the most likely failure domain. * Customer Communication: Act as a trusted technical advisor to strategic customers throughout deployment and into long-term steady-state operation. Build strong, lasting relationships with customer engineering and operations stakeholders, proactively identifying new opportunities to drive value throughout the lifecycle of an engagement. Run technical workshops and training sessions that drive lasting adoption. Produce clear, professional documentation covering deployment architectures, integration designs, and operational runbooks. * Product & Engineering Feedback: Identify recurring failure patterns across sites and translate them into structured product and engineering feedback. Contribute to internal knowledge bases and runbooks that reduce investigation time for future issues. * Tooling & Automation: Write scripts and tooling that automate repetitive investigation or deployment tasks. Contribute to reusable frameworks that improve the efficiency and consistency of the FDE function as the team grows.   REQUIRED QUALIFICATIONS & EXPERIENCE * 4–5+ years of professional solutions engineering or technical operations experience, with a demonstrated ability to advise customer setups and investigate and diagnose complex, multi-system problems independently. * Strong data querying skills: comfortable writing SQL, navigating time-series telemetry data, and pulling structured insight from large, noisy datasets. * Hands-on experience with observability tooling such as Grafana, including building dashboards and using metrics data to diagnose production issues. * Comfortable working in Linux environments: SSH, bash scripting, log analysis, and networking fundamentals. * Experience with cloud infrastructure (AWS or equivalent), containerised deployments with Docker and Kubernetes, and modern data pipeline tooling. * Proficiency in Python or an equivalent scripting language for investigation tooling, automation, and data analysis. * Hands-on experience with AI-assisted development tooling (Anthropic, Google Gemini, OpenAI, or similar). * Strong cross-functional communication skills: able to summarise a complex technical investigation clearly for both engineering teams and customer stakeholders. * High agency with an ability to navigate ambiguity. Comfortable forming and defending an independent view in complex, multi-system situations and driving issues to resolution without close direction. * Willingness and ability to travel internationally to customer sites across Dexory’s global deployment footprint.   NICE TO HAVE * Familiarity with robotics systems, ROS2, or point cloud / LiDAR data, or genuine curiosity and aptitude to learn quickly on the job. * Experience with robotics visualisation tooling. * WMS or ERP integration experience (SAP, Manhattan, Oracle WMS, or similar). * Exposure to real-time messaging protocols such as Zenoh, MQTT, or gRPC. * Consulting or structured delivery experience, with familiarity with the discipline of client accountability and project-based delivery.   Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results, * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.  You will also receive: * Private healthcare via Bupa with 24/7 medical helpline  * Life insurance * Income protection  * Pension: 4+% employee with option to opt into salary exchange, 5% employer * Employee Assistance Programme - mental wellbeing, financial and legal advice/support  * 25 holidays per year  * Full meals onsite in Wallingford * Fun team events on and offsite, snacks of all kinds in the office    AAP/EEO Statement   Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Senior Connectivity Engineer / Networking / VPN / Go / Python / Linux / Location: Wallingford - Oxfordshire (Hybrid) Permanent At Dexory, we are transforming the warehousing and logistics industry through data intelligence. We're currently recruiting for a Senior Connectivity Engineer to take day-to-day ownership of the connectivity layer that keeps our global robot fleet online. You will build the tooling and automation that makes managing mesh VPN, industrial routers, WiFi and cellular connectivity across the fleet fast, repeatable and observable. Offices are based in Wallingford, Oxford, with this role offered on a flexible hybrid basis (approximately once every 4 weeks on site). Experience in robotics, telematics, connected vehicles, industrial IoT, or start-up / scale-up environments is desirable, along with experience operating fleets of devices across multiple geographies and carriers. We're open to candidates from a range of backgrounds - networking, platform, SRE, DevOps, embedded Linux, telematics - what matters is strong networking fundamentals paired with a tooling-first mindset. Please apply for more information. Responsibilities / Skills * Own and evolve Dexory's fleet connectivity stack (mesh VPN, routers, Wi-Fi, cellular) with a tooling-first, automation-led approach so we scale with the fleet, not headcount. * Build internal tooling and self-serve workflows for router configuration/validation, access management, and fleet health checks; replace manual processes with repeatable, testable systems. * Operate the mesh VPN layer (WireGuard/Tailscale or equivalent): access-as-code, policy patterns, posture/health automation, and resilience/disaster recovery planning. * Deliver fleet-wide connectivity observability: monitoring, alerting, reporting, and actionable signals that help teams diagnose end-to-end issues quickly. * Improve cellular/SIM lifecycle management: provisioning automation, usage/cost visibility, and carrier-level reporting. * Enable deployments with pre-deployment network validation and simple site survey workflows that field teams can run independently. * Partner with deployment, service and customer-facing teams to turn field issues into durable tooling and documentation, not recurring manual fixes. * Strong networking fundamentals (routing, NAT, firewalls, DNS, VPNs, IPv4/IPv6) and experience operating production systems at scale; comfortable debugging multi-layer failures. * Comfortable working close to the Linux networking stack when needed (interfaces, routing tables, MTU/PMTUD, conntrack, nftables/iptables) and diagnosing kernel-level networking behaviour. * Proficient in Go and/or Python and experienced with modern observability tooling; bonus points for containers/IoT OS, ACL-as-code patterns, and carrier/router API integrations. Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fuelled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. You will also receive: * Private healthcare via Bupa with 24/7 medical helpline * Life insurance * Income protection * Pension: 4+% employee with option to opt into salary exchange, 5% employer * Employee Assistance Programme - mental wellbeing, financial and legal advice/support * 25 days holiday per year + bank holidays * Full meals onsite in Wallingford * Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Summary of the Role: As Product Engineer (Full Stack) at Maze, you'll be the technical force behind our customer-facing product experience, owning the complete stack from UI to API while moving at startup velocity. This is a unique opportunity to join as one of the early engineering team members of a well-funded startup building at the intersection of generative AI and cybersecurity. You'll work alongside our full stack product team with significant autonomy, owning your own API layer that powers the React application, enabling you to move fast and deliver exceptional experiences without dependencies or blockers. You'll take full ownership of feature development from concept to production, building both the elegant UI components that security teams interact with daily and the robust API infrastructure that makes it all work. Your success will be measured by delivery velocity, product quality, autonomous execution, and the customer experience you create—not by process adherence or ticket completion. This role is perfect for a hands-on full stack engineer who has thrived in fast-paced B2B SaaS environments, values independence and ownership, and wants to build something extraordinary with a modern tech stack from the ground up. Your Contributions to Our Journey: * Own Product Feature Development: Take complete ownership of features from front-end UI through to API implementation and database layer, delivering end-to-end functionality that delights customers and drives product adoption * Build with Modern Front-End Excellence: Craft exceptional user experiences using React, TypeScript, TailwindCSS, and the TanStack ecosystem (Router, Query, Table), creating intuitive interfaces for complex security workflows with attention to detail and performance * Design and Maintain API Infrastructure: Build and own performant REST APIs using our Python/FastAPI backend, ensuring scalable, maintainable services that power the front-end while maintaining clean architecture and performance optimization * Drive Autonomous Execution: Operate with high independence and startup energy—identify what needs building, make technical decisions quickly, and execute without waiting for perfect requirements or extensive process * Optimize for Performance and Scale: Continuously improve application performance across the stack, from database query optimization to front-end rendering efficiency, ensuring our platform scales elegantly as we grow * Contribute to Architectural Decisions: Participate in technical discussions and architectural planning, bringing your experience to help shape our front-end architecture and potentially grow into owning architectural decisions as the team scales * Balance Speed with Quality: Move at startup pace while maintaining high standards—ship features rapidly, gather feedback, iterate quickly, but never compromise on code quality or customer experience What You Need to Be Successful: * Proven Full Stack Product Experience: 6+ years building production applications with strong command of both front-end and back-end development—you must be genuinely skilled at both, not primarily one with dabbling in the other * Strong TypeScript and React Expertise: Deep, hands-on experience with TypeScript and React (or other modern component-based frameworks) in production environments, with strong understanding of component architecture, performance optimization, and modern patterns * Performant RESTful API Development: Proven track record building performant RESTful APIs with server-side frameworks, with experience designing scalable API architectures, optimizing endpoint performance, and building maintainable backend services * B2B SaaS Background: Direct experience in B2B SaaS product companies where you've built features for business users, understanding the unique requirements of enterprise product development and customer-facing applications * Database Performance Intuition: Strong understanding of database interactions and query optimization—you instinctively know when a query might blow up and how to structure data access for performance at scale * Startup Velocity Mindset: Thrives in fast-paced, ambiguous environments with bias for action—you "just go get it, go do it" without waiting for perfect specs, comfortable making pragmatic technical decisions quickly * Attention to Detail with Speed: Exceptional balance of moving fast while caring deeply about customer experience and code quality—you build things right the first time while maintaining velocity * Collaborative Independence: Comfortable working autonomously and owning your work end-to-end, while also collaborating effectively with designers, product managers, and other engineers when needed * Nice to Haves: * Python and FastAPI experience for our backend stack * Kubernetes/EKS experience for understanding our deployment environment and infrastructure * Temporal workflow orchestration experience for complex, distributed workflows * PostgreSQL optimization skills and experience with database performance tuning at scale * Experience integrating LLMs into applications, understanding how to build AI-powered features into production products * Experience with our specific front-end stack: TailwindCSS, TanStack ecosystem (Router, Query, Table), shadcn/ui, Radix UI * Infrastructure knowledge and comfort working with cloud platforms or infrastructure-as-code tools * Design system or component library development experience * Background at technical B2B SaaS companies where product velocity and customer experience were primary drivers Why Join Us: * Ambitious Challenge: We're using generative AI (LLMs and agents) to solve some of the most pressing challenges in cybersecurity today. You'll be building the product experiences that security teams interact with daily, creating intuitive interfaces for breakthrough AI-powered solutions. * Expert Team: We are a team of hands-on leaders with experience in Big Tech and Scale-ups. Our team has been part of the leadership teams behind multiple acquisitions and an IPO. * Impactful Work: Cybersecurity is a force for good - helping to stop cyber attacks ultimately helps deliver better outcomes for all of us. Your work will directly enable security teams to protect organizations worldwide from real threats. * Build an AI-Native Company: We're building a new company in the AI era with the opportunity to design everything from the ground up - you'll work with a modern, carefully chosen tech stack and help establish engineering practices that scale with us through hypergrowth. * Technical Ownership and Growth: True end-to-end ownership with your own API layer, freedom to make architectural decisions, and opportunity to grow into front-end architectural leadership as we scale the team and product.