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Affärsgymnasiet i Uppsala är en ambitiös och personlig gymnasieskola och som nu söker en vikarie för höstterminen 2026. Vi har starkt fokus på lärande, trygghet och engagemang och som lärare hos oss blir du en central medarbetare som ger eleverna förutsättningar att utveckla olika förmågor i dina ämnen. Vi har en lång tradition av kunskapsutveckling, och arbetar varje dag för att ge våra elever de bästa förutsättningarna att lyckas i skolan. Vi vill att våra elever lämnar skolan med en stark självkänsla och ett starkt självförtroende och att de har en tydlig vision för framtiden samt känner lust och mod att ta nya steg i livet på en global arena. Affärsgymnasiet i Uppsala söker en inspirerande vikarierande gymnasielärare i svenska och religion på heltid för att stärka vårt team och erbjuda våra elever en utmanande och inspirerande utbildning. Bli en del av vårt kompetenta team och bidra till en trygg och positiv lärmiljö för våra elever. Vi söker dig som: Besitter gedigen ämneskompetens och har en utvecklad didaktisk förmåga inom ämnesområden som hjälper eleverna förbi deras kritiska punkter i lärandet på ett inspirerande sätt. Är engagerad i ämnenas roll roll i samhället och kommunicerar detta till eleverna. Ser samverkan med omgivande samhälle som en naturlig och integrerad del av undervisningen. Håller dig uppdaterad om det senaste inom ämnesområden och vill lära ut genom ett verklighetsnära och ämnesintegrerat arbetssätt. Genom pedagogiken vill skapa en inspirerande och anpassad undervisning som både utmanar och utvecklar eleverna. Ser det som naturligt att bygga förtroendefulla relationer med både elever och kollegor. Planerar, dokumenterar och genomför din undervisning i enlighet med gymnasieskolans styrdokument. Kvalifikationer: Du har lärarexamen och lärarlegitimation samt gedigen ämneskompetens inom ämnena. Så här söker du tjänsten som gymnasielärare Vill du vara med och göra skillnad och ha en betydelsefull roll i en organisation som ständigt utvecklas? Varmt välkommen med din ansökan så att vi får tillfälle att berätta vad vi som arbetsgivare kan erbjuda dig. Skicka in din ansökan med CV och ett kort personligt brev där du berättar om dig själv och varför du vill arbeta som gymnasielärare hos oss. För anställning behöver utdrag ur polisens belastningsregister uppvisas, i enlighet med gällande riktlinjer. Vi tillämpar digitalt och skriftligt anställningsavtal. Vi undanber oss kontakter från rekryterings- och annonseringsföretag. Vill du veta mer om hur det är att arbeta hos oss eller har du frågor om tjänsten? Kontakta oss gärna eller besök vår webbplats. Vi ser fram emot din ansökan och möjligheten att välkomna dig till vårt team!
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Account Executive Location: Wilmington, Delaware About the role: As Account Executive on the Creative Center of Excellence team, you'll be the central point of contact for creative project delivery — managing the full process from brief through to final launch. You'll partner with cross-functional teams, navigate governance and approval workflows, and keep budgets, timelines, and brand standards on track. This is a role for someone who brings both creative sensibility and operational clarity, moving between strategy conversations and project detail with equal confidence. What you will be doing: * Guide creative strategy across campaigns, supporting the full customer journey from awareness through to conversion * Manage creative projects end-to-end: brief development, kickoff, production, reviews, approvals, and final delivery * Collaborate with cross-functional teams — including design, copy, digital, and social — to produce high-quality, on-brand work * Serve as the primary point of contact for internal stakeholders and agency partners, maintaining clear communication and aligned expectations throughout each project * Ensure brand consistency across channels including digital, social, print, and beyond * Navigate approval and governance workflows with Legal, Compliance, and other internal teams, keeping projects moving without compromising standards * Track project budgets and timelines, flagging risks early and managing changes proactively * Raise purchase orders and support financial administration across active projects What you need to be great in this role: * Experience in marketing or creative account management, ideally within financial services or an agency environment * A strong creative eye with practical knowledge across digital, social, print, and multi-channel campaigns * Clear, confident communication skills and a proven ability to manage multiple stakeholders effectively * Solid project management capability: organized, deadline-driven, and comfortable prioritizing in a fast-paced environment * Familiarity with creative production workflows, approval processes, and governance frameworks * A collaborative approach and a genuine interest in well-crafted, strategically grounded creative work * Professional proficiency in English Req ID: 17981 #LI-JB1 #LI-MIDSENIOR At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Salary Range $93,500—$104,500 USD Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what’s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Scientific Director - Promotional Nucleus Global is an exciting leader in the field of medical communications. Drawn together from several backgrounds including the pharmaceutical industry, research, marketing, medical and regulatory writing, sales, publishing, digital media and design, we have the experience and all-round ability to conceive and deliver the best quality medical communications programs. About the role The Scientific Director will be the key scientific lead on a variety of promotional accounts (obesity/cardio metabolic), providing editorial, scientific, and strategic expertise to our client teams. Experience Working in partnership with Client Services, you will help to establish a cohesive and dynamic relationship between the accounts and editorial teams and the client, leading discussions in client meetings/teleconferences (as required) to ensure client satisfaction is maintained at all levels. Here's what you'll be doing: * Responsible for ensuring that assigned medical communications are accurate, clinically relevant and reflect the most recent advances in the medical field. * Consults with key opinion leaders in the appropriate therapeutic area and provides expert resources and information. * Maintains knowledge of developments and trends in the pharmaceutical industry regarding appropriate drugs * Will partner with pharmaceutical industry clients on goals and objectives of communications programs, ensuring delivery of the highest quality product. * Remains current with medical developments and conducts literature searches to ensure delivery of accurate medical information for assigned projects. * Synthesizes clinical trial data and translates relevance for the appropriate physician and consumer audiences according to client requirements for assigned projects. * Attends and helps design clinical trial investigator meetings and advisory boards. * Help write medical manuscripts, white papers, monographs, slide kits, abstracts, and posters under the supervision of senior scientific staff. * Edits medical documents, verify scientific accuracy and provide quality control for writers and freelancers. About you: * Advanced degree in life sciences, pharmacology or medicine * Excellent written and verbal communication and interpersonal skills * Ability to thrive in a fast-paced environment, work to and within deadlines and to juggle multiple projects * Strong financial, administrative and organization skills, including ability to multi-task * Strong client communication skills – ability to speak and work with client and faculty members * Keen attention to detail, ability to prioritize responsibilities and work in a team-oriented environment as well as independently * Advanced computer skills, knowledge of Internet searches and Microsoft Windows software including Word, Excel (can maintain complex spreadsheets) and PowerPoint. * Travel as needed, including weekends Benefits: * Health coverage * Retirement plan * PTO Nucleus Global can offer an attractive rewards package, excellent training and development opportunities, a supportive and friendly environment and the opportunity to achieve your potential. Our Pledge At Nucleus Global, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Job Title: 2nd Line Technical Support Engineer Location: Edinburgh Office Hybrid Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm Salary: £28,000 to £34,000 Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on THE TEAM Our Technical Support team is right at the heart of keeping GoFibre running smoothly. They’re the people who jump on complex incidents, steady the ship during major network events, and make sure our customers stay connected when it matters most. They work across teams, spot issues early, guide the wider operational crew, and keep senior leaders informed so decisions can be made quickly and confidently. WHAT YOU WILL BE WORKING ON * Troubleshooting, solving and documenting advanced technical incidents and problems related to company products and services * Acting as an escalation point and incident manager of significant network events * Providing support to the Technical Support Manager through major incidents * Providing support and leadership to all members of the operational workforce * Regularly updating senior leadership on current incident and problem workload, owning and escalating faults to resolution * Liaising with internal and external users to ensure incidents and problems are fully understood across a variety of stakeholders * Highlighting and escalating major outages to ensure key decisions are made swiftly and decisively * Network configuration and support across the estate, including backup management, config management, systems administration and related tasks WHAT YOU WILL BRING TO THE ROLE * Experience in networking principles including TCP/IP * Up‑to‑date knowledge of point‑to‑point and point‑to‑multipoint wireless solutions and diagnosing issues * Extensive experience in managing customer user problems * Hands‑on experience in switching and routing * Knowledge and understanding of an ISP FTTP / FTTC network We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1
IT Service Desk Team Leader Edinburgh Hybrid from £50,000 upwards 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching THE TEAM As the 3rd Line Service Desk Team Leader, you’ll be managing a small team of Service Desk Analysts, daily operations and BAU activity, whilst serving as the senior escalation point for our most complex and advanced issues. We’re looking for you to be a technical expert who can administer and support our systems, whilst providing great team leadership. If this sounds like you, we want to hear from you! WHAT YOU’LL BE WORKING ON * Developing and supporting the Service Desk team through coaching and guidance * Taking the lead on complex incidents, acting as the 3rd line escalation expert * Keeping our Azure, M365, Intune, IAM and MDM environments running smoothly * Owning end-to-end office IT operations – from provisioning devices to keeping asset control tight * Championing security best practice across BAU, access, devices and policies * Managing supplier relationships, licensing and renewals, and contributing to budget planning * Keeping Jira, documentation and ITIL processes sharp, accurate and always evolving WHAT YOU WILL BRING TO THE ROLE * Experience building and growing service desk teams that deliver * Up-to-date knowledge of Azure, Microsoft 365 and device management (Intune/MDM) * Thrives on solving complex IT challenges * Thinks proactively about security, embedding least-privilege access and safe ways of working * Decisive and organised, with a big focus on prioritisation and continuous improvement WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1
IT Service Desk Team Leader Edinburgh Hybrid from £50,000 upwards 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching THE TEAM As the Service Desk Team Leader, you’ll be managing a small team of Service Desk Analysts, daily operations and BAU activity, whilst serving as the senior escalation point for our most complex and advanced issues. We’re looking for you to be a technical expert who can administer and support our systems, whilst providing great team leadership. If this sounds like you, we want to hear from you! WHAT YOU’LL BE WORKING ON * Developing and supporting the Service Desk team through coaching and guidance * Taking the lead on complex incidents, acting as the 3rd line escalation expert * Keeping our Azure, M365, Intune, IAM and MDM environments running smoothly * Owning end-to-end office IT operations – from provisioning devices to keeping asset control tight * Championing security best practice across BAU, access, devices and policies * Managing supplier relationships, licensing and renewals, and contributing to budget planning * Keeping Jira, documentation and ITIL processes sharp, accurate and always evolving WHAT YOU WILL BRING TO THE ROLE * Experience building and growing service desk teams that deliver * Up-to-date knowledge of Azure, Microsoft 365 and device management (Intune/MDM) * Thrives on solving complex IT challenges * Thinks proactively about security, embedding least-privilege access and safe ways of working * Decisive and organised, with a big focus on prioritisation and continuous improvement WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1
Pre Install Survey Technician Circa £30,000 Van, fuel card, 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching Daily travel around the Scottish Borders WHAT YOU WILL BE WORKING ON * Complete pre-installation surveys for customer orders in line with GoFibre survey standards and processes * Carry out underground route proving activities including rodding, roping and cabling ducts to confirm routes are clear and ready for installation * Assess and span overhead routes to confirm safe clearances, suitable attachment points and overall install readiness * Confirm internal and external fibre routes, entry points, equipment locations and power availability * Capture accurate survey data including notes, photos, route details, materials and install complexity * Identify and clearly document any civils work, blockages, access issues or safety concerns * Work closely with planning, civils and install teams to make sure survey outcomes are actioned correctly * Deliver a professional experience for customers during every survey visit WHAT YOU WILL BRING TO THE ROLE * Experience in fibre installation (FTTP) methods, routing, principles and constraints * Ability to rod and rope underground routes and overhead network infrastructure * Confidence in identifying install risks, access challenges and route feasibility * Excellent attention to detail with accurate record keeping and clear documentation * A safety-first mindset with a strong focus on doing the job right * Full UK driving licence WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1
Janes equips defence, government, and industry leaders with objective, accurate, and shareable data and analysis. Our experts combine advanced technology with proven tradecraft to deliver validated and contextual intelligence to assess threats, accelerate decisions, and anticipate change with confidence. We deliver our intelligence with the flexibility to fuse it with multiple sources in any system, enrich AI solutions, or access it through our portal. Job purpose: The EMEA News team requires a dedicated Naval Reporter to deliver comprehensive, timely, and original coverage of this dynamic area of defence. The successful candidate will cover developments across the naval sector, from shipbuilding contracts and vessel deliveries to autonomous underwater vehicle testing and wider naval business developments. The reporter will persistently and confidently pursue leads from senior naval and government officials, industry representatives, and other contacts to generate original stories. This is an opportunity to build a career at Janes, leveraging the organisation’s global reputation and unparalleled depth of knowledge to become a recognised naval subject matter expert with a strong instinct for compelling stories. Strong organisational skills and enthusiasm for travelling across the region, often at short notice, is essential. Confidence when engaging with sources at exhibitions, demonstrations, military exercises, and similar events are also required. Please include at least four examples of stories, preferably on naval or defence subjects, that you have had published, including when and for which media. How you will contribute at Janes: * Produce a high volume of high-quality news and analysis, ensuring our readers are comprehensively informed about developments in the EMEA naval sector and other defence areas. * Take ownership of your news beat, working independently to cover developments while regularly discussing story merits and reporting approaches with your Head of News. * Maintain and develop extensive relationships with sources and press offices through regular telephone, face-to-face, and other forms of contact, building trusted channels for information and enquiries. * Rapidly expand your technical knowledge to authoritatively question and report on developments in naval platforms, systems, and equipment. * Collaborate with Janes colleagues to incorporate insights from reference analysts, defence budgets, market forecasts, and other resources, adding original value to your reporting. * Enhance stories through the effective use of visual content, including annotated photographs, charts, conceptual graphics, satellite imagery, and open-source media analysis. * Attend defence exhibitions, conferences, technology demonstrations, and military exercises as both a reporter and ambassador for Janes. * Develop, pitch, and deliver strong analytical and feature content. * Commission and edit news stories from across the EMEA region, serving as Janes’ point of contact for topical freelance content. The ideal skills and experience for this role are: * A proven ability to produce a high volume of well-written news stories to tight deadlines. Candidates should have a demonstrable track record in news reporting. * Experience of, and an interest in, defence or military reporting is not essential but would be advantageous. * Consistent motivation to pursue primary and multiple source reporting. * A confident and professional telephone manner, with the ability to conduct detailed interviews and revisit sources to verify and cross-check information. * Excellent written and spoken English, together with strong editing and peer-review skills, including reviewing copy from freelancers for whom English is a second language. * Strong news judgement and the ability to generate story ideas independently and deliver them with minimal supervision. * The ability to write accurate, informative, and impartial copy concisely and quickly, while responding positively to feedback and adapting to Janes' editorial standards. * A sound understanding of libel law, transparent sourcing, right of reply, and responsible defence reporting. * Strong work ethic, organisational skills, and a collaborative approach to teamwork. Please note: As part of our selection process, candidates will be asked to complete a take-home writing assessment. This role also follows our hybrid working policy, which requires colleagues to work from the office 40% of the time (typically two days per week). Benefits: * 27 days of annual leave * Healthy half (0.5 day leave every 6 months for wellbeing) * Leave- study/ volunteer/ reserve forces * Pension plan (6% employer contribution) * Private medical insurance – BUPA * Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay) * Paternity (100% of basic salary for 6 weeks) * Life cover * Access to LinkedIn Learning * Access to an on-site gym ---------------------------------------------------------------------------------------------------------------------------------- LIFE AT JANES We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally. Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender. Although this role is advertised as full time, Janes believed that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications Job Applicants - Privacy Policy Know your rights document
This posting is for hourly paid logistics employees to apply through. About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology. About the Role We are currently looking for a Bot Workshop Trainee Technician to join our team at Ocado’s CFC in Erith. The Bot Workshop team are responsible for the diagnosis and repair of Ocado robot sub-assemblies and Printed Circuit Boards (PCBs), as well carrying out Root Cause Analysis to help deliver continuous improvement to Ocado’s robot infrastructure. This role will be focussed on the testing and repair of the Robot sub-assemblies and PCBs on a daily basis, and ensuring quality, fully operational spares are available for use to support the operation. What you will be doing * Test and repair mechanical and electrical sub-assemblies, including printed circuit boards, ensuring accuracy, safety, and adherence to procedures. * Collaborate with the Engineering Stores team to maintain a steady supply of sub-assemblies. * Update work records, task details, and parts usage. * Participate in training for internal processes, testing, and repairs. * Work with internal departments to improve processes and enhance equipment reliability and performance. * Analyze data to enhance equipment performance and provide reports as needed. About you * A technical ability and understanding relating to automation hardware and equipment with experience in dismantling, diagnosing, repair and quality testing of your own and others’ work is desirable but not essential * Demonstrable analytical skills with sound problem solving ability * Good communication and interpersonal skills, able to impart knowledge effectively to others * Good organisation skills, able to prioritise What we offer We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect: * Time to recharge: 264 hours annual leave (rising after 5 years), plus the option to buy more * Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance. * Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period). * Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets. * Commuter perks: Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations. * Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month). Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. #LI-ONSITE #LI-MG1 OCDIND1
This posting is for hourly paid logistics employees to apply through. About us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology. About the role We have a rare opportunity for an experienced Engineer to be part of Ocado history, joining us at our largest operational Customer Fulfilment Centre in Erith. You will be working on state-of-the-art technology, being the principal point of contact for any critical technical issues, as well as keeping the operation running smoothly through proactive improvement works and maintenance activity. You will be working on a range of incredible machinery, from the impressive conveyor networks to lifts and cranes. You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends. About you * You have 5+ years of engineering experience, with strong technical competency and a drive for career progression. * Ideally from an FMCG background, you're confident working in fast-paced, high-performance environments. * You’re computer literate, eager to learn new skills, and bring a creative, solution-focused mindset to problem-solving. * Health and safety is a top priority, and you're comfortable and trained to work safely at height. * You hold at least a Level 3 qualification or a relevant engineering degree, ready to apply it in an innovative and inspiring setting. What we offer We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect: * Time to recharge: 264 hours annual leave, plus the option to buy more * Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance. * Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period). * Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets. * Commuter perks: Cycle to Work Scheme. * Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month). Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
This posting is for hourly paid logistics employees to apply through. About Us We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery About the Role As an Engineering Technician, you'll play a vital role in ensuring the smooth running of our state-of-the-art, automated Customer Fulfilment Centre in Luton. You'll be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. Alongside reactive maintenance, you’ll carry out planned servicing and repairs to keep our equipment in top condition, while also getting involved in proactive improvement projects to enhance reliability and efficiency. This is a hands-on role where you'll work with cutting-edge technology in a fast-paced, high-tech environment You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends. About you Are you the one we’re looking for? Here’s what makes a great Engineering Technician candidate: * Technical understanding of automation hardware/software and ideally control systems, with a formal engineering qualification is preferred. * Strong analytical and problem-solving skills with a hands-on, practical approach. * Excellent communication and organisational skills, with the ability to prioritise and share knowledge effectively. * Comfortable working at height using access equipment, in line with site safety standards. What we offer We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect: * Time to recharge: 264 hours annual leave (rising after 5 years), plus the option to buy more. * Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance. * Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period). * Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets. * Commuter perks: Cycle to Work Scheme * Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month). Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
This posting is for hourly paid logistics employees to apply through. About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology. About the Role As an Engineering Technician, you'll play a vital role in ensuring the smooth running of our state-of-the-art, automated Customer Fulfilment Centre in Erith. You'll be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. Alongside reactive maintenance, you’ll carry out planned servicing and repairs to keep our equipment in top condition, while also getting involved in proactive improvement projects to enhance reliability and efficiency. This is a hands-on role where you'll work with cutting-edge technology in a fast-paced, high-tech environment You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends. About you Are you the one we’re looking for? Here’s what makes a great Engineering Technician candidate: * Technical understanding of automation hardware/software and ideally control systems, with a formal engineering qualification is preferred. * Strong analytical and problem-solving skills with a hands-on, practical approach. * Excellent communication and organisational skills, with the ability to prioritise and share knowledge effectively. * Comfortable working at height using access equipment, in line with site safety standards. What we offer We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect: * Time to recharge: 264 hours annual leave (rising after 5 years), plus the option to buy more. * Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance. * Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period). * Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets. * Commuter perks: Cycle to Work Scheme * Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month). Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
This posting is for hourly paid logistics employees to apply through. About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology. About the Role As an Engineering Technician, you'll play a vital role in ensuring the smooth running of our state-of-the-art, automated Customer Fulfilment Centre in Andover. You'll be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. Alongside reactive maintenance, you’ll carry out planned servicing and repairs to keep our equipment in top condition, while also getting involved in proactive improvement projects to enhance reliability and efficiency. This is a hands-on role where you'll work with cutting-edge technology in a fast-paced, high-tech environment You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends. About you Are you the one we’re looking for? Here’s what makes a great Engineering Technician candidate: * Technical understanding of automation hardware/software and ideally control systems, with a formal engineering qualification is preferred. * Strong analytical and problem-solving skills with a hands-on, practical approach. * Excellent communication and organisational skills, with the ability to prioritise and share knowledge effectively. * Comfortable working at height using access equipment, in line with site safety standards. What we offer We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect: * Time to recharge: 264 hours annual leave (rising after 5 years), plus the option to buy more. * Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance. * Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period). * Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets. * Commuter perks: Cycle to Work Scheme * Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month). Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. #LI-ONSITE #LI-MG1
This posting is for hourly paid logistics employees to apply through. Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. About Us Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. About the Role As an Engineering Maintenance Technician, you will play an imperative part in supporting the pre-planned and reactive maintenance within our state-of-the-art automated fulfilment centre in Purfleet. What you will be doing * carry out maintenance on production equipment in an accurate, timely and safe manner. * Diagnose equipment breakdowns, resolving issues and action repairs where possible. * Update engineering records, including all work carried out, as well as supporting the identification of root cause of failures. Confirmation of spares and consumables will be part of your role along * Ensuring the Computerised Maintenance Management System is updated with accurate data to meet Engineering KPIs. * Collaborate with the Engineering team to analyse engineering failures and find solutions to improve Mechanical Handling Equipment (MHE) performance. You will work on a days based shift pattern to support our operation and should be comfortable working at height About you * A formal engineering related qualification would be advantageous * You will have a basic technical understanding relating to automation hardware and software would be beneficial. * Demonstrable analytical skills with sound problem solving ability * Good communication and interpersonal skills, along with good organisation skills and ability to prioritise are essential * Working knowledge of PLCs, SCADA, conveyors would be advantageous What we offer you Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. * Wellbeing support through dedicated apps and an Employee Assistance Programme * 264 hours annual leave, rising after 5 years service (plus optional holiday purchase) * Pension scheme (various options available including employer contribution matching up to 7%) * Generous Private Medical Insurance (within the first month of joining!) * Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) * 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete) * Train Ticket loan (interest-free) * Cycle to Work Scheme * Opportunity to participate in Sharesave and Buy as You Earn share schemes * 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!
Job Title: Arrears Executive – Part Time Working Pattern: 18 hours per week - we can be flexible to accommodate your personal circumstances, whether that means working two longer days, a combination of one longer day and shorter days, or spreading the hours across five shorter days each week Salary: £29,000 pro rata (£14,400) and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. Tandem is growing fast and helping to shape the future of sustainable banking. Your team: Collaborators in change Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules). Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us. Your Impact: Building a sustainable tomorrow As an Arrears Executive at Tandem your focus will be on: * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require. * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence). * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate. * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place. * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration. * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears. * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances. * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer. * Knowledge and practical application of late arrears and litigation practices. * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers. * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence. * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control. * Keep up to date with all Company/regulatory changes particularly those which affect own business area. * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do. * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes. We’d love to hear from you if you have: * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment. * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable. * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives. * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations. * A working knowledge of customer services and arrears management in a regulated, lending environment. Rewards that reflect your value, what’s in it for you? At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us: * 25 days annual leave plus 8 days Bank Holiday * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc * Buy or sell up to 5 days holiday a year * Healthcare cash plan through Westfield Health * Life Assurance at 3 x salary * Electric Vehicle salary sacrifice scheme * Cycle to Work salary sacrifice scheme and a free helmet * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) * Smart Tech scheme (buy goods with 0% interest) * 10% discount on solar panels * Tandem Hub for treats, cash back and discounts on UK retailers * 2 days per year paid volunteering * Free cereal, snacks and drinks in all offices * Quarterly team social budgets * The above is based on a full-time contract and will be pro rata accordingly. Our Green Deal: Your Impact Amplified A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: * Volunteer 2 days a year for charity > receive an early Friday finish * Raise £200 per annum for charity > Tandem provide PR and marketing support * Have renewable energy at home > receive an additional 1 day annual leave * Drive an electric car > receive £500 towards a home charger Ready to make your mark? Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. Sourcing Model Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5. 🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. 👋 HELLO FROM RAJ 🎯 MISSION STATEMENT We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS bookable. To reach national scale, Raj needs to spend his time on strategy and execution, not admin and logistics. Your job is to run his operation flawlessly so nothing slips and he's always prepared. We invest heavily in development, care deeply about our people, and will support you when needed. BUT you must be comfortable with pressure and prepared to work 60+ hours a week. 🎯 GOAL EXPECTATIONS The goal: Make Raj more effective, and act as a force multiplier for the company. Help us hit 50,000 Weekly Appointments Booked by September 2026. Your role directly contributes to this by: 1. Ensuring Raj's time reflects our priorities 2. Make Raj a decision-making engine Success looks like: * Raj's calendar actually matches company priorities (not just what's urgent) * As a result, Raj feels that the vast majority of his time is spent on the right things * Nothing gets lost - actions tracked, commitments delivered * Meetings happen smoothly - right people, right prep, actions, owners and deadlines * Raj never chases you for updates * Zero typos, broken links, or half-done work 📅 YOUR 30 / 60 / 90 DAY PLAN BY DAY 30: GET THE ENGINE RUNNING Output: Raj's operation is visibly smoother. You will have: * Mastered calendar and inbox - you know what matters to Raj, what is noise, and what is not. * Shadowed Raj in all meetings - you understand his meetings, priorities, and working style * Established your quality standards and techniques to meet them - nothing leaves your desk with errors * Run logistics for 5+ major meetings - materials ready, people briefed, no surprises * Built your action tracking system - Raj's commitments are visible and moving forward, no actions have been missed BY DAY 60: MAKE HARD THINGS EASY Output: Raj trusts you completely with his operation. You will have: * Calendar on autopilot - you make judgment calls and Raj agrees with them, you schedule to priorities not requests * Inbox at zero daily - you respond on his behalf when appropriate, flag urgent, eliminate noise * Raj’s meeting prep is reliably excellent, also has a venue (rooms if internal), starts on time, has buffer zones where needed * Tracked 50+ actions to completion, with nil missed * You’re acting as a reliable, independent thought partner who can challenge Raj when needed but also play with his ideas to optimise his creativity and output * Observe and take note of what gives Raj energy e.g. meditation, exercise and ensure he has space to do this each day BY DAY 90: SET THE STANDARD Output: You're indispensable to how Raj operates. You will have: * Raj delegates tasks once and forgets them - he trusts they're done * Zero dropped balls - your tracking system means nothing slips * Meeting quality is consistent - prep happens without Raj thinking about it * You've optimised Raj's calendar multiple times based on what actually gets results * You've built templates and systems that make recurring work effortless * You and Raj complement each other’s mindsets and abilities, you catch details he misses, you know when to bring Raj back into focus and how to prioritise his ideas * You understand how to create a world where Raj can work at his optimum, sometimes last minute and amongst chaos, but create time and space for him to channel that energy into order so the rest of the team can thrive in structure, good communication and clarity * You're always two steps ahead - no firefighting, just smooth execution 🔍 SCOPE OF THE ROLE YOU FULLY OWN: * Calendar management - protect time, align to priorities, optimize for effectiveness * Inbox triage - respond when appropriate, flag urgent, eliminate noise * Meeting logistics - scheduling, materials prep, attendee briefing, room setup * Task management - action tracking, chase completion, flag blockers * Quality control - proofread everything both yours and Raj’s, check every link, catch every error * Admin execution - expenses, travel, documentation, whatever needs doing including personal tasks e.g. dentist appointments * Protect Raj's daily fuel - (exercise, 1hr meditation, family) and be his family's contact to ensure he shows up for what matters YOU DO NOT OWN: * Strategic decisions or recommendations * Special projects spanning multiple functions * Managing other people's teams * Pete's operation (he has his own FA/EA) * Functional execution (engineering, sales, support) OPPORTUNITIES FOR PROGRESSION: * This is one of the fastest growing health tech startups in the UK. We may be a small team of 40 (currently) but we are mighty, serving 26% of the country with our first product and with lofty ambitions ahead. As Raj and the company grows, so will this role too, and in the future there is the opportunity to be the right hand person to the CEO of a company serving up critical infrastructure to the NHS and its patients. 👍 ABOUT YOU * 2-4 years as a top-tier EA * Mission-driven - you Care deeply about the NHS * High-energy and excited to get the job done * Obsessive about quality - errors don't happen on your watch * Exceptional prioritisation - you know what's urgent vs important * Proactive communicator - you update before being asked * Calm under pressure - you thrive when it's chaotic, and can juggle many tasks in parallel * Judgment you can trust - you make the right call when Raj isn't available 👌 NICE TO HAVE * Experience supporting C-suite in high-growth startups * Built systems that made teams more effective 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.
WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5. 🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. ✨ THE ROLE This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage of the customer journey and helping turn early traction into long-term success. If you thrive in fast-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. Salary: Starting at £45,000 + equity Office Location: - Stratford (E.London) - 4 days onsite & 1 WFH 🙋♀️ WHAT YOU’LL BE RESPONSIBLE FOR Customer Onboarding & Adoption * Own onboarding for new customers from initial activation through to successful adoption * Lead consultative onboarding calls via video and phone, focused on customer outcomes rather than simple product walkthroughs * Drive early engagement and ensure customers are actively using the platform * Demonstrate measurable ROI within the first 90 days through improved workflows, adoption, and customer outcomes * Act as the primary point of contact during the early customer lifecycle * Tailor onboarding approaches based on customer needs while balancing efficiency and personalisation Product Launch & Growth * Drive the successful rollout and scaling of new flagship products * Drive upsell opportunities across existing customers and contribute to wider growth targets * Identify and manage early adopter customers to ensure strong activation and retention * Troubleshoot customer issues in real-time to create a smooth and successful launch experience Product Operations & Process Building * Build and refine onboarding, support, and operational processes from scratch * Use AI tools and automation to improve onboarding, tracking, and internal workflows * Create scalable playbooks and documentation for future product rollouts * Track customer usage, feature adoption, and rollout performance Customer Insights & Cross-Functional Collaboration * Gather structured and unstructured customer feedback * Translate customer insights into actionable product and operational improvements * Work closely with Product, Engineering, Sales, and Account Management teams to improve customer experience and drive adoption * Identify recurring issues, feature gaps, and opportunities for optimisation 🎯 WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 3 MONTHS * Upsell target delivered on time, with strong activation among early adopters * A clear, repeatable onboarding playbook that did not exist before you joined * Product and engineering trust you as the voice of the customer * Retention and usage metrics are being tracked and showing early positive signals By Month 1: Get up to speed, start onboarding * Understand the product, the customer base, and where the biggest opportunities are * Map existing customers by upsell readiness and product fit * Shadow customer calls and get hands-on with all internal tools * Kick off first upsell conversations and launch initial onboardings * Identify and implement 3 quick wins to improve the onboarding experience By Month 2: Full upsell sprint - scale outreach and drive activation * Refine the upsell pitch based on what is working; cut what is not * Scale outreach using AI tooling to automate follow-ups and personalise at volume * Run structured feedback sessions and write first batch of product improvement tickets By Month 3: Target hit - now build for what's next * Hit the target and make sure customers are using the product to its full potential * Audit the full customer journey and formalise onboarding and support processes * Set up dashboards and tracking for adoption, usage, and churn signals * Design a post-onboarding check-in cadence to maintain engagement * Deliver a retrospective: what worked, what did not, and what comes next 👋 ABOUT YOU * 1+ years experience in a customer-facing, operational, commercial, or startup environment * Excellent communication skills with confidence running calls and building rapport quickly * Commercially minded with the ability to connect product usage to customer value and outcomes * Highly organised and comfortable managing multiple customers and priorities simultaneously * Energised by fast-paced environments and excited by solving problems * Proactive, adaptable, and willing to operate as a generalist where needed * Interested in AI, operational efficiency, and helping build scalable systems * Ambitious and motivated to grow quickly within Customer Success, Operations, or Growth * Passionate about improving healthcare through technology 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.
WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5. 🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. ✨ THE ROLE This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage of the customer journey and helping turn early traction into long-term success. If you thrive in fast-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. Salary: Starting at £45,000 + equity Office Location: - Stratford (E.London) - 4 days onsite & 1 WFH 🙋♀️ WHAT YOU’LL BE RESPONSIBLE FOR Customer Onboarding & Adoption * Own onboarding for new customers from initial activation through to successful adoption * Lead consultative onboarding calls via video and phone, focused on customer outcomes rather than simple product walkthroughs * Drive early engagement and ensure customers are actively using the platform * Demonstrate measurable ROI within the first 90 days through improved workflows, adoption, and customer outcomes * Act as the primary point of contact during the early customer lifecycle * Tailor onboarding approaches based on customer needs while balancing efficiency and personalisation Product Launch & Growth * Drive the successful rollout and scaling of new flagship products * Drive upsell opportunities across existing customers and contribute to wider growth targets * Identify and manage early adopter customers to ensure strong activation and retention * Troubleshoot customer issues in real-time to create a smooth and successful launch experience Product Operations & Process Building * Build and refine onboarding, support, and operational processes from scratch * Use AI tools and automation to improve onboarding, tracking, and internal workflows * Create scalable playbooks and documentation for future product rollouts * Track customer usage, feature adoption, and rollout performance Customer Insights & Cross-Functional Collaboration * Gather structured and unstructured customer feedback * Translate customer insights into actionable product and operational improvements * Work closely with Product, Engineering, Sales, and Account Management teams to improve customer experience and drive adoption * Identify recurring issues, feature gaps, and opportunities for optimisation 🎯 WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 3 MONTHS * Upsell target delivered on time, with strong activation among early adopters * A clear, repeatable onboarding playbook that did not exist before you joined * Product and engineering trust you as the voice of the customer * Retention and usage metrics are being tracked and showing early positive signals By Month 1: Get up to speed, start onboarding * Understand the product, the customer base, and where the biggest opportunities are * Map existing customers by upsell readiness and product fit * Shadow customer calls and get hands-on with all internal tools * Kick off first upsell conversations and launch initial onboardings * Identify and implement 3 quick wins to improve the onboarding experience By Month 2: Full upsell sprint - scale outreach and drive activation * Refine the upsell pitch based on what is working; cut what is not * Scale outreach using AI tooling to automate follow-ups and personalise at volume * Run structured feedback sessions and write first batch of product improvement tickets By Month 3: Target hit - now build for what's next * Hit the target and make sure customers are using the product to its full potential * Audit the full customer journey and formalise onboarding and support processes * Set up dashboards and tracking for adoption, usage, and churn signals * Design a post-onboarding check-in cadence to maintain engagement * Deliver a retrospective: what worked, what did not, and what comes next 👋 ABOUT YOU * 1+ years experience in a customer-facing, operational, commercial, or startup environment * Excellent communication skills with confidence running calls and building rapport quickly * Commercially minded with the ability to connect product usage to customer value and outcomes * Highly organised and comfortable managing multiple customers and priorities simultaneously * Energised by fast-paced environments and excited by solving problems * Proactive, adaptable, and willing to operate as a generalist where needed * Interested in AI, operational efficiency, and helping build scalable systems * Ambitious and motivated to grow quickly within Customer Success, Operations, or Growth * Passionate about improving healthcare through technology 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.
Senior Medical Writer - Publications Nucleus Global is an exciting leader in the field of medical communications. Drawn together from several backgrounds including the pharmaceutical industry, research, marketing, medical and regulatory writing, sales, publishing, digital media and design, we have the experience and all-round ability to conceive and deliver the best quality medical communications programs. About the role As a Senior Medical Writer, you will use your scientific expertise to develop and deliver innovative medical communications projects. This is an excellent opportunity for an experienced medical writer seeking professional growth and progression. Here's what you'll be doing: * Take the lead role in projects where required and take ownership of the scientific/editorial component. * Responsible for producing high-quality scientific written materials in keeping with project briefs. * Assist with editing and proofreading of text written by other team members and provide constructive feedback to aid learning and development. * The role will involve reviewing and interpreting data from preclinical and clinical research articles as the basis of creating scientific written materials in keeping with project briefs. * Remains current with medical developments and conducts literature searches to ensure delivery of accurate medical information for assigned projects. * Participate in client meetings / teleconferences and attend scientific meetings as required. * Synthesizes clinical trial data and translates relevance for the appropriate physician and consumer audiences according to client requirements for assigned projects. About you: * Advanced degree in life sciences, pharmacology or medicine * Excellent written and verbal communication and interpersonal skills * Ability to thrive in a fast-paced environment, work to and within deadlines and to juggle multiple projects * Strong financial, administrative and organization skills, including ability to multi-task * 2+ years of relevant experience within medical communications * Keen attention to detail, ability to prioritize responsibilities and work in a team-oriented environment as well as independently * Advanced computer skills, knowledge of Internet searches and Microsoft Windows software including Word, Excel (can maintain complex spreadsheets) and PowerPoint. * Travel as needed, including weekends Benefits: * Health coverage * Retirement plan * PTO Nucleus Global can offer an attractive rewards package, excellent training and development opportunities, a supportive and friendly environment and the opportunity to achieve your potential. Our Pledge At Nucleus Global, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services. The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. Compensation $1—$1 USD Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
About us: We invite you to come grow with us. Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. About the team: Our custom research team partners with global pharmaceutical and biotech clients to enable them to solve marketing, brand, advertising and communications problems through a mixture of innovative qualitative and quantitative market research techniques. The team is not split into silos by client or therapy area, so you will be empowered to develop broad expertise across the healthcare landscape and will have the opportunity to work with a wide range of expert senior researchers and gain exposure to the full suite of research tools and techniques covered by the team. Our studies are typically multi-market, encompassing Europe, North America and Emerging Markets. We believe that exposure to a wide range of healthcare systems – and different cultural approaches to healthcare – helps our researchers to offer the most impactful, commercially-relevant insights to our clients. Your primary role: * Lead research projects and project teams with a high degree of autonomy, ensuring delivery of high-quality outputs * Act as a key day-to-day client contact, building strong relationships and presenting findings and recommendations * Shape client recommendations and contribute meaningfully to strategic discussions * Support and contribute to business development initiatives, including independently writing proposals and contributing to pitches * Drive organic growth within existing clients and contribute to revenue generation * Provide guidance, mentorship, and day-to-day support to junior team members; contribute to performance feedback and development * Support senior leadership (Directors/VPs) on broader account strategy and commercial decisions * Lead qualitative elements such as moderation (e.g., pilot interviews and beyond), where applicable * Contribute to internal initiatives, including training, process improvement, and knowledge sharing About You: Your skills and experience: * 5–7+ years of experience in qualitative and quantitative custom primary market research * Experience in the life sciences sector * Strong client engagement and relationship management skills * Experience contributing to business development and proposal writing * Proven ability to independently lead projects and manage multiple workstreams * Strong commercial awareness and understanding of client business challenges * Experience mentoring or supporting junior team members * Excellent communication skills, both verbal and written * Ability to multitask under pressure and meet tight deadlines * Experience with advanced analytics, SPSS, SAS, and/or Q is a plus Ideal profile: * Proactive, dedicated and enthusiastic, with a ‘can do’ attitude * High level of accuracy and attention to detail * Collaborative team player * Communicates ideas clearly and effectively * Motivated to continue developing strategic and commercial skillset Life at Research Partnership: We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide: * A relaxed and friendly working environment * Social events - including a summer day out and end of year party, along with regular social events after office hours * Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa Employee Benefits: * Remote and hybrid work options * A comprehensive training and development program * Opportunities for internal advancement * Annual salary and promotion review * Paid time off * 401(k) plan with employee match * Medical/vision/dental/prescription insurance plans, including heath savings and flexible spending accounts * Company paid life insurance * Short term/long term disability * Commuter reimbursement accounts * Employee assistance programs Our Pledge At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. Inizio Ignite, Research Partnership Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. Further information: This is a full-time role. You can choose to work out of our NYC, SF or Yardley, PA (Philadelphia) office for as many days out of the week as you’d like or work remotely Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
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