Fintech

Vill du vara med och bygga moderna, affärskritiska datalösningar? Vi söker nu en Data Engineer som vill ta en central roll i utvecklingen av vår kunds dataplattform. Här får du arbeta med avancerad SQL, dbt och robusta ETL-flöden samtidigt som du bidrar till en spännande AI-satsning som lyfter både effektivitet och datakvalitet. Välkommen in till din ansökan!Om tjänsten I rollen som Data Engineer hos vår kund kommer du att arbeta med att utveckla och optimera affärskritiska SQL-queries samt bygga och vidareutveckla dbt-modeller. Du får möjlighet att: Designa datamodeller för både historisk och aktuell data Implementera och optimera schemalagda jobb i Airflow Arbeta med releaser, migreringar och rollback-skript Felsöka dataproblem och genomföra root cause analysis Samarbeta nära verksamheten för att omvandla affärskrav till tekniska lösningar Utveckla och implementera ETL-processer från skandinaviska dataleverantörer Du får en central roll i att säkerställa att företagets datalösningar är tillförlitliga, effektiva och håller hög kvalitet. Vi söker dig som harMycket goda kunskaper i SQL Minst en högskoleutbildning inom relevant område Praktisk erfarenhet av dbt God förståelse för datamodellering Erfarenhet av Git Stark problemlösningsförmåga och analytiskt tänkande Mycket goda kunskaper i Python Erfarenhet av release- och versionshantering i databasmiljö Kunskap om kodkvalitetsverktyg som SQLFluff och Ruff Flytande svenska och engelska i tal och skrift MeriterandeFördjupad kunskap inom AWS (S3, Glue, IAM, VPC) Avancerad användning av dbt (macros, custom tests, packages) Erfarenhet av prestandaoptimering för stora datamängder Erfarenhet från kredit-, risk- eller inkassobranschen Vana att arbeta med Cursor Erfarenhet av XSLT-stylesheets Erfarenhet av jq Erfarenhet av Apache Airflow Erfarenhet av Amazon Redshift Vår kund satsar just nu stort på AI för att effektivisera arbetet och förbättra datakvaliteten. Har du erfarenhet av – eller ett starkt intresse för – AI inom databashantering och dataanalys är det ett plus. Om anställningenFör denna tjänst bli du direktanställd av kundbolaget. VillkorOmfattning: Heltid Start: Enligt överenskommelse Placering: Göteborg. Om du jobbar remote, förväntas du resa några få gånger till Göteborg per år. Rekryteringsansvarig: Stina Högström Lön: Marknadsmässig månadslön  Ansök genom att klicka på länken nedan. Kom ihåg att vara snabb med din ansökan då vi gör löpande urval av kandidater och att annonsen kan stängas ner innan tjänsten är tillsatt om vi gått över till urvals och intervjufasen. Om friday: På Friday brinner vi för att ge dig som Tech-talang en riktigt bra start på karriären. Genom att lyssna på vad just du vill och drivs av, matchar vi dig med företag och möjligheter som får dig att se fram emot att gå till jobbet. Vi värderar ambition och potential högt och arbetar aktivt för en fördomsfri rekrytering, där alla ges samma chans att lyckas. Vi finns i Stockholm, Göteborg, Malmö, Linköping och Örebro. Varje år genomför vi över 5 000 karriärmöten och matchar kandidater med allt från globala företag till innovativa startups. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Customer Support Officer (Offline State Support) Department: Customer Support Operations Reports to: Regional Team Lead Location: Bayelsa About this role The Customer Support Officer provides high-quality, timely, and professional support to walk-in customers nationwide and customers in WhatsApp Groups. The role focuses on resolving customer enquiries, technical issues, and service-related concerns while delivering a consistent customer experience aligned with the Bank’s standards and values. The officer serves as the first point of contact, collaborating with internal teams to ensure prompt issue resolution and offering insights to improve customer experience based on logged issues and customer feedback. Responsibilities * Serve as the first point of contact for walk-in customers nationwide and respond to customer inquiries on WhatsApp platforms. * Provide prompt, accurate, and high-quality responses to customer inquiries and service requests. * Log all customer support requests accurately for tracking and follow-up. * Coordinate with relevant internal teams to ensure timely resolution of customer issues. * Escalate complex or unresolved issues to the Regional/State Team Lead as required. * Adhere to approved communication scripts, service guidelines, and operational procedures. * Collect and document customer feedback on products and services to support continuous improvement. * Identify customer needs and offer appropriate solutions to ensure satisfaction. * Build and maintain strong, trust-based relationships with customers through clear and effective communication. * Maintain confidentiality and data privacy of customer information at all times. Experience & Background * Minimum of 1–2 years of relevant customer service or support experience. * Minimum educational qualification of BSc or HND. * Must have completed NYSC or possess a valid exemption/exclusion certificate. Skills & Competencies * Excellent written and verbal communication skills (specifically for handling walk-ins and managing WhatsApp group communications). * Strong problem-solving and issue-resolution abilities. * Customer-centric mindset with high empathy and emotional intelligence. * Ability to collaborate effectively with internal cross-functional teams. * Meticulous attention to detail for tracking, documentation, and data logging. * Strict adherence to operational procedures, data privacy, and confidentiality guidelines. What success looks like in this role * High customer satisfaction scores and positive feedback from walk-in and WhatsApp group interactions. * Consistently meeting or exceeding response and resolution timelines (SLAs) for logged inquiries. * Accurate and thorough logging of all customer interactions to prevent unresolved gaps. * Strong operational discipline with minimal escalations due to unresolved baseline issues. * Proactive collection of customer feedback that leads to actionable internal service improvements. Why join us * Competitive compensation, benefits, and career growth opportunities. * Support for professional development.

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Oyo State: Iddo and Egbeda Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Iddo and Egbeda About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Customer Support Officer (Offline State Support) Department: Customer Support Operations Reports to: Regional Team Lead Location: Tunga Minna, Niger State About this role The Customer Support Officer provides high-quality, timely, and professional support to walk-in customers nationwide and customers in WhatsApp Groups. The role focuses on resolving customer enquiries, technical issues, and service-related concerns while delivering a consistent customer experience aligned with the Bank’s standards and values. The officer serves as the first point of contact, collaborating with internal teams to ensure prompt issue resolution and offering insights to improve customer experience based on logged issues and customer feedback. Responsibilities * Serve as the first point of contact for walk-in customers nationwide and respond to customer inquiries on WhatsApp platforms. * Provide prompt, accurate, and high-quality responses to customer inquiries and service requests. * Log all customer support requests accurately for tracking and follow-up. * Coordinate with relevant internal teams to ensure timely resolution of customer issues. * Escalate complex or unresolved issues to the Regional/State Team Lead as required. * Adhere to approved communication scripts, service guidelines, and operational procedures. * Collect and document customer feedback on products and services to support continuous improvement. * Identify customer needs and offer appropriate solutions to ensure satisfaction. * Build and maintain strong, trust-based relationships with customers through clear and effective communication. * Maintain confidentiality and data privacy of customer information at all times. Experience & Background * Minimum of 1–2 years of relevant customer service or support experience. * Minimum educational qualification of BSc or HND. * Must have completed NYSC or possess a valid exemption/exclusion certificate. Skills & Competencies * Excellent written and verbal communication skills (specifically for handling walk-ins and managing WhatsApp group communications). * Strong problem-solving and issue-resolution abilities. * Customer-centric mindset with high empathy and emotional intelligence. * Ability to collaborate effectively with internal cross-functional teams. * Meticulous attention to detail for tracking, documentation, and data logging. * Strict adherence to operational procedures, data privacy, and confidentiality guidelines. What success looks like in this role * High customer satisfaction scores and positive feedback from walk-in and WhatsApp group interactions. * Consistently meeting or exceeding response and resolution timelines (SLAs) for logged inquiries. * Accurate and thorough logging of all customer interactions to prevent unresolved gaps. * Strong operational discipline with minimal escalations due to unresolved baseline issues. * Proactive collection of customer feedback that leads to actionable internal service improvements. Why join us * Competitive compensation, benefits, and career growth opportunities. * Support for professional development.

About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in transactions monthly. Our mission is to enable financial happiness for every African, everywhere. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Customer Support Officer (Offline State Support) Department: Customer Support Operations Reports to: Regional Team Lead Location: Ughelli, Delta State About this role The Customer Support Officer provides high-quality, timely, and professional support to walk-in customers nationwide and customers in WhatsApp Groups. The role focuses on resolving customer enquiries, technical issues, and service-related concerns while delivering a consistent customer experience aligned with the Bank’s standards and values. The officer serves as the first point of contact, collaborating with internal teams to ensure prompt issue resolution and offering insights to improve customer experience based on logged issues and customer feedback. Responsibilities * Serve as the first point of contact for walk-in customers nationwide and respond to customer inquiries on WhatsApp platforms. * Provide prompt, accurate, and high-quality responses to customer inquiries and service requests. * Log all customer support requests accurately for tracking and follow-up. * Coordinate with relevant internal teams to ensure timely resolution of customer issues. * Escalate complex or unresolved issues to the Regional/State Team Lead as required. * Adhere to approved communication scripts, service guidelines, and operational procedures. * Collect and document customer feedback on products and services to support continuous improvement. * Identify customer needs and offer appropriate solutions to ensure satisfaction. * Build and maintain strong, trust-based relationships with customers through clear and effective communication. * Maintain confidentiality and data privacy of customer information at all times. Experience & Background * Minimum of 1–2 years of relevant customer service or support experience. * Minimum educational qualification of BSc or HND. * Must have completed NYSC or possess a valid exemption/exclusion certificate. Skills & Competencies * Excellent written and verbal communication skills (specifically for handling walk-ins and managing WhatsApp group communications). * Strong problem-solving and issue-resolution abilities. * Customer-centric mindset with high empathy and emotional intelligence. * Ability to collaborate effectively with internal cross-functional teams. * Meticulous attention to detail for tracking, documentation, and data logging. * Strict adherence to operational procedures, data privacy, and confidentiality guidelines. What success looks like in this role * High customer satisfaction scores and positive feedback from walk-in and WhatsApp group interactions. * Consistently meeting or exceeding response and resolution timelines (SLAs) for logged inquiries. * Accurate and thorough logging of all customer interactions to prevent unresolved gaps. * Strong operational discipline with minimal escalations due to unresolved baseline issues. * Proactive collection of customer feedback that leads to actionable internal service improvements. Why join us * Competitive compensation, benefits, and career growth opportunities. * Support for professional development.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Owerri Municipal and Owerri West Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Owerri Municipal and Owerri West. About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Idemili North and Onitsha North Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Idemili North and Onitsha North. About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Umuahia North Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Umuahia North. About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence.   Why Join Us Now? You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression. * £18m annual revenue, including £9m ARR * Over 1 million companies formed * Certified B Corp and Carbon Neutral Business * Forecast to grow 5x–10x over the next three years   The Role The Head of Digital leads BSQ Group's digital infrastructure, website performance, and data intelligence. This is a technically-grounded leadership role responsible for ensuring our growing portfolio of websites - currently four, scaling to six -are optimised for performance, conversion, and user experience. Sitting alongside the Head of Marketing, this role provides the analytical and technical backbone of our digital operations. The ideal candidate will understand how marketing and digital interact, can translate data into actionable insight, and is experienced in leading SEO, analytics, and digital product delivery. Website experience is non-negotiable.   Key Responsibilities Website Ownership & Performance * Take overall accountability for the performance, reliability, and growth of BSQ Group's website portfolio * Ensure all websites are optimised for speed, UX, accessibility, and conversion across desktop and mobile * Manage the expansion from 4 to 6 websites, including planning, delivery, and ongoing performance management * Own design and front-end delivery in collaboration with shared designers and developers SEO Leadership * Lead the SEO Director and Technical SEO Specialist to deliver measurable organic growth * Set the technical SEO roadmap including site architecture, crawlability, indexation, and schema * Ensure alignment between technical SEO and the content strategy led by the Head of Marketing * Stay ahead of algorithm changes and search landscape shifts, adapting strategy accordingly Conversion Rate Optimisation (CRO) * Own the CRO programme across all websites — hypothesis generation, A/B testing, and implementation * Work closely with designers, developers, and the data team to build and prioritise a testing roadmap * Drive improvements in on-site conversion metrics and funnel efficiency Data, Analytics & Insight * Own the analytics infrastructure — ensuring accurate, reliable tracking across all digital properties * Build dashboards and reporting frameworks that give the business a clear view of performance * Partner with the Head of Marketing to create a joined-up view of the full customer acquisition journey * Translate complex data into clear commercial insight for senior stakeholders Tech Stack & Tools * Own and evolve the digital tools and technology stack, ensuring it supports business growth * Identify, evaluate, and implement platforms and tooling to improve operational efficiency and performance * Maintain governance and documentation of systems, integrations, and data flows Cross-Functional Collaboration * Work with the design and development teams. * Work closely with the product team to ensure clear boundaries and effective handoffs between digital and product * Contribute to ecommerce strategy and growth planning at a senior level   What We Are Looking For * Significant hands-on experience in a digital, ecommerce, or growth-focused environment * Proven website ownership experience -understanding of UX, front-end delivery, and website performance at depth * Strong SEO knowledge- able to lead and challenge both strategic and technical SEO specialists * Experience owning or leading CRO programmes with demonstrable results * Highly data-literate: experienced with analytics platforms (GA4, Looker Studio, or similar) and attribution modelling * Ecommerce background- understands transactional funnels, on-site conversion, and digital acquisition * Experience managing or working alongside designers and front-end developers * Ability to manage multiple websites or digital properties concurrently * Marketing literacy - understands content, paid media, and affiliate well enough to collaborate effectively with the Head of Marketing * Experience with technical integrations, APIs, or web development fundamentals * Familiarity with company formation, legal services, fintech, or similar regulated/niche verticals   What We Offer * Competitive salary and comprehensive benefits package * Hybrid working model * Real opportunities for progression as the business scales * The chance to influence both customer experience and product development * A culture that values ownership, impact, and continuous learning   Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business.  We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/5 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors.  Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius.     We operate as #OneGlobalThread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Financial Analyst to join our global team.   Position Overview:     The Finance Analyst plays a key role in supporting the financial management, reporting, planning, and analysis activities of the business. This role has a broad remit over all parts of our finance function, supporting financial insight to support decision-making, and partners with stakeholders across the organisation to drive business performance   Responsibilities:     Sales Ledger:  * Generate and issue all invoices on a quarterly basis * Minimise debtor days by developing client relationships and through proactive debtor management. * Act as the central contact for all sales ledger queries and demonstrate thorough client knowledge. * Promptly and accurately allocate receipts across all clients and services. * Periodically report revenue and aged debtor performance with effective analysis   Purchase Ledger:  * Process all purchases invoices across all group entities * Review and approval of employee expense claims * Assisting with supplier queries   Banking and Cash: * Own all day to day banking relationships * Post and Reconcile bank statements and transactions * Process bank payments within an effective authorisation framework   General Ledger: * Maintain the Fixed Asset Register and depreciation process. * Contribution to the month end close process   Management Information: * Own financial analysis to support with financial forecasting and budgeting * Assist with the annual financial audit process * Assist with processing of local tax returns (e.g. VAT)   Process Improvement & Systems * Identify opportunities to automate reporting and improve efficiency. * Support implementation and optimisation of finance systems. * Improve data quality, controls, and reporting processes.     Qualifications:     Essential * 2–5 years' experience in finance and accounting * Strong analytical skills. * Comfortable working with Excel * Experience with ERP systems and reporting tools * Strong attention to detail and accuracy   Desirable * Bachelor's degree in Finance, Accounting, Economics, or related discipline. * ACCA, CIMA or equivalent professional qualification (or studying towards). * Experience in financial services, fintech, technology, or a high-growth environment.   About You * Good knowledge of financial and accounting procedures and experience using financial software * Strong ethics, with an ability to manage confidential data * Proactive and organized with the ability to prioritise workload and meet urgent and multi-layered deadlines * Proactively suggest process & system improvements * Support and foster friendly interpersonal relationships both internally and externally * Ability to work in a dynamic environment with the ability to embrace and champion change   Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We’re not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story.       Benefits:      * Private Medical Insurance – Comprehensive coverage to support your health  * Life Insurance – Peace of mind for you and your loved ones  * Income Protection – Financial support when you need it most * Hybrid Working – Supporting work/Life Balance * Annual Leave – With extra days that grow the longer you’re with us * Pension Scheme – Employee matched helping you plan confidently for the future * Wellness Budget – Investing in your health with a gym membership * Employee Assistance Program – Confidential, 24/7 support for life’s ups and downs * Enhanced Maternity, Paternity & Adoption Leave – Because family matters * Career Training & Development – Ongoing learning opportunities to help you grow * Paid Volunteering Day – Take time to give back to causes you care about * Work from Anywhere – Choose your backdrop

Investment Operations Analyst GoHenry is a UK-based fintech company created by parents to pioneer financial education. More recently, GoHenry moved into Europe and the US by joining forces with French fintech company PixPay and US investing app, Acorns. Together, Acorns, PixPay, and GoHenry have over 6 million members across 5 countries. GoHenry offers a debit card and app for kids and teens and companion apps for the family, with in-app tools for sending money, automating allowance, managing chores, setting savings goals, giving to charity, and in-app financial education lessons where kids can watch videos, take quizzes and earn points & badges. This is all designed to help kids and teens build good money habits that will last a lifetime. We are looking for someone to fit into our Investment Ops team. This person should be confident and have worked with an (J)ISA product previously, with an eye for detail, who can work comfortably with internal and external stakeholders. If that’s you, we want to hear from you. This is a permanent full-time role (37.5 hours a week). We are 100% office-based in our Farnborough office. Once probation has been completed, we can look to support working from home a maximum of 2 days a week. What you will do at GoHenry: In this role, you will work closely with our Member Services team and Investment Product Team. You’ll own the day-to-day operations alongside our Banking & Investment Operations manager. Reporting & Analysis * Produce weekly and monthly financial reports for internal stakeholders, tracking platform performance and flagging variances * Analyse monthly trading volumes — identifying transactional trends, volume spikes, and shifts in platform usage * Reconcile monthly fee revenue, audit platform fee deductions, and investigate discrepancies * Compile JISA Transfer Out feedback for monthly review meetings, presenting attrition data and churn reasons to surface product or service improvement opportunities Process Improvement * Review active operational workflows to identify inefficiencies, risks, or compliance gaps (e.g. JISA Voids) * Translate operational insights into clear, structured SOPs to drive consistency and scalability across the team Operations * Manage the end-to-end back-office processing of JISA maturities — including fund sales and customer communications * Process JISA transfers out to new providers * Handle the back-end of the cancellations process, including raising with Seccl, fund sales, and customer communications * Perform daily cash management checks on JISA funds, investigating and resolving any discrepancies Stakeholder Management * Act as a day-to-day liaison with third-party providers, the Investment Product Team, and Member Services * Support the resolution of complex customer cases, including transfers, cancellations, and refunds * Investigate and respond to escalated customer queries within agreed SLAs What you will bring to GoHenry: * Experience working with ISA or JISA and mainstream investment products * Experience working in a service-level environment that involves multitasking and prioritisation of tasks * 3+ years of professional experience in a financial services operational role * Confidence and experience in using back-office systems * Previous FCA experience or regulatory training * Confidence-producing management reporting and analysing financial data * Strong attention to detail with the ability to manage competing priorities in a fast-paced environment About GoHenry We’re on a mission to help every kid be smart with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life. How we do it: We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. They can spend, save, earn, and give with GoHenry’s prepaid debit card and app – because learning through doing really works (and it’s more fun!). All while our unique built-in controls give parents total peace of mind. We’re proud to say... * We ranked #38 in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023 * We’re one of Tech Track’s top 50 fastest-growing UK companies. * We won Finders Kid’s Cards Customer Satisfaction Awards in 2022 and 2023. * We won the Tech for Good award at the Better Society Awards 2023 * Our kids and parents have donated over £500,000 of their own money to NSPCC via their GoHenry accounts But we’re still growing, and that’s why we need you. GoHenry is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Who we are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What we do At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses. About the role Location: Remote (Full-time) We are currently looking to hire a Business relationship manager, the ideal candidate will be responsible for Merchant Acquisition, developing sales strategies and identifying business growth opportunities. What you’ll get to do * Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services. * Cross selling of bank products and services. * Actively seeking out new sales opportunities through cold calling, networking and social media * Create marketing strategies to achieve sales targets. * Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead * Manages and maintains current business relationships * Conducting market research to identify selling possibilities and evaluate customer needs * Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs * Implement best practices to meet customers’ needs and requirements. * Prepare and deliver appropriate presentations on products and services * Collaborate with team members to achieve better results * Gather feedback from customers or prospects and share with internal teams * Understand customer financial needs and objectives. * Recommend appropriate financial product or service to the customer. To succeed in this role, you should have * Minimum 4-5 years in-depth sales experience, preferably in the banking, fintech or similar industries. * Strong understanding of the local financial services industry * Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants. * Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants) * Strong business acumen and analytical thought process. * Ability to execute goals independently with little or no supervision. * Excellent communication skills. * Tertiary education from a recognised institution. What we can offer you * Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. * Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. * Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter * An interview with the Hiring Team. * An interview with a member of our Executive team.  Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence. Why Join Us Now? You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression. * £18m annual revenue, including £9m ARR * Over 1 million companies formed * Certified B Corp and Carbon Neutral Business * Forecast to grow 5x–10x over the next three years The Role The Head of Marketing is a commercially minded, performance-driven leader responsible for driving customer acquisition, revenue growth, and online visibility across BSQ Group's portfolio of company formation websites. This role sits at the intersection of content, SEO, paid media, and analytics - with a mandate to grow our digital channels through rigorous, data-led execution. This is not a brand-building role. As a specialist company formation business -where most customers form a company once in their lifetime - our acquisition model is built almost entirely on organic and paid online presence. The successful candidate will think like an ecommerce operator and measure success in conversions, cost per acquisition, and channel ROI. Key Responsibilities Performance & Acquisition • Own the marketing strategy with a clear focus on performance, acquisition, and revenue contribution • Manage a team of Senior Content Managers, Freelance Writers, Videographer, Social Media Manager, Affiliate Marketing Manager • Set and manage KPIs across all channels: organic traffic, paid media ROAS, conversion rates, and cost per acquisition • Drive continuous improvement in channel-level ROI and report results to senior leadership Content & SEO • Lead and develop two Senior Content Managers and oversee all freelance content production • Set editorial strategy aligned to search intent, SEO priorities, and conversion goals • Ensure content output — written, video, and social — serves acquisition objectives across all six websites • Collaborate closely with the Head of Digital and SEO Director on keyword strategy and on-page optimisation Paid Media & Affiliate • Own paid media strategy and budget across search, display, and social channels • Oversee affiliate marketing programme, including partner recruitment, commission structures, and performance tracking Social Media & Video • Provide strategic direction for social media and video content, keeping output commercially relevant • Manage the in-house videographer and social media resource to maximise reach and engagement that drives acquisition Cross-Functional Collaboration • Work alongside the Head of Digital on shared resources (designers and developers) to ensure marketing-led projects are delivered on time • Partner with the Head of Digital on data and analytics to build a joined-up view of customer journeys and acquisition performance • Contribute to website strategy What We Are Looking For • Proven track record in a senior marketing role within an ecommerce, transactional, or lead-generation business • Strong performance marketing mindset - demonstrates commercial results, not just reach or awareness metrics • Hands-on experience leading content teams and setting editorial strategy tied to SEO and conversion • Fluency in paid media channels (PPC, paid social) with budget management experience • Experience with affiliate marketing programme management • Credibility to lead and inspire Senior Content Managers- strong marketing expertise is essential for this • Data-literate: comfortable interpreting analytics and making decisions based on performance data • Experience working across multiple websites or digital properties • Familiarity with company formation, legal services, or fintech verticals • Experience working alongside digital/technical teams on CRO and UX-driven projects • Understanding of SEO strategy at a directorial level (able to brief and challenge the SEO Director What We Offer * £90-110k and comprehensive benefits package * Hybrid working model * Real opportunities for progression as the business scales * The chance to influence both customer experience and product development * A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.

Who is PawaPay PawaPay is a pan-African fintech enabling local payment channels used by the mass market to both local and international merchants. We operate in a highly regulated, partner-driven environment and are in scale-up mode, with ambitious growth plans across multiple African markets. Our vision is to simplify business for companies and consumers in Africa and we do that by ensuring that payments simply work, at scale, despite fragmentation and complexity that exists on the Continent. Through our payments API we already facilitate over 4 million transactions a day across 20 countries in Sub-Saharan Africa.  We are the largest PSP on the Continent for the processing of mobile money payments, and have positioned ourselves well to lead the payment space as it grows over the next decade. At PawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia. THE ROLE We are looking for a Head of Merchant Experience to build and lead a new Merchant Experience (MX) function within Product. This is a senior product leadership role responsible for every stage of the merchant journey — from a merchant's first interaction with pawaPay through onboarding, integration, live operations and long-term growth. Today, many parts of the merchant experience are owned by different teams across the business. Your mission is to bring those experiences together into a single, coherent strategy, roadmap and operating model. You'll lead a multidisciplinary team spanning product, design, engineering, AI and QA, working closely with Product, Engineering, Marketing, Sales, Operations and Customer Success to make pawaPay the easiest payments platform in Africa to discover, integrate and operate. As AI increasingly changes how software is built and consumed, you'll also help shape experiences that work equally well for human users and the AI-powered tools and agents that increasingly interact with payment infrastructure. WHAT YOU'LL DO Build and lead the Merchant Experience function * Define the vision, strategy and roadmap for MX as a new product discipline. * Hire and lead a high-performing team across product, design, engineering and AI. * Establish the operating rhythms, metrics and accountability structures that make the function run. * Create a single MX scorecard that gives the business clear, consistent visibility into merchant health. Own the merchant journey end-to-end * Take full ownership of the merchant lifecycle: discovery, onboarding, integration, live operations, growth and expansion. * Drive measurable improvements in activation, adoption, engagement and retention. * Identify and eliminate friction at every stage of the journey. * Partner closely with Marketing, Sales and Operations so that no merchant falls through the cracks. Build product experiences merchants actually love * Lead the evolution of the merchant dashboard, onboarding flows, documentation and support experience. * Champion quality, usability and design that respects the merchant's time and intelligence. * Push self-serve as a first principle — without sacrificing the quality of support when it's needed. * Partner with Engineering to raise the bar on developer experience, APIs and integration workflows. Use AI where it genuinely matters * Identify high-leverage opportunities to apply AI across onboarding, support, analytics and merchant productivity. * Help define what world-class AI-enabled merchant experiences look like in the payments context. * Ensure AI-powered experiences are trustworthy, measurable and built for the regulatory environments we operate in. * Think ahead: how will agent-driven interactions with payment infrastructure reshape the merchant relationship? Deliver outcomes the business can measure * Reduce time-to-value for new merchants. * Improve onboarding completion and activation rates. * Drive deeper product adoption across the merchant base. * Reduce support volume and cost-to-serve. * Build the kind of merchant satisfaction that turns into retention and advocacy. WHAT WE'RE LOOKING FOR Required * 10+ years across Product, Customer Experience, Platform or Digital Product leadership. * 4+ years leading multidisciplinary teams. * A proven track record of improving customer or user experiences at real scale. * Experience owning commercial outcomes — activation, retention, conversion, cost-to-serve. * Strong product and technology fluency; you can go deep with engineering when it counts. * Excellent communicator, written and verbal. * Comfortable with ambiguity and energised by the challenge of building something new. Nice to Have * Experience in payments, fintech or developer platforms. * A background building AI-enabled products or workflows. * B2B SaaS or infrastructure experience. * Exposure to African markets or emerging-market technology businesses. * Experience scaling teams and functions through rapid growth. Why PawaPay? * Help improve financial access in Africa * Being part of an amazing team that shapes company’s culture as a great place to be * An ambitious, talented, and diverse team who always has your back * We grow fast, and you will grow fast with us * Competitive remuneration * 35 days of paid leave per year (inclusive of public holidays) and more.

Senior Payments Roadmap Solution Architect – Solna | Hybriduppdrag Vill du vara med och forma framtidens betalningslösningar i en affärskritisk och tekniskt avancerad miljö? Vi söker nu en senior och driven Payments Roadmap Solution Architect till ett långsiktigt uppdrag hos en etablerad aktör inom bank och finansiella tjänster. Här får du en central roll i arbetet med att utveckla moderna betalplattformar, strategiska roadmap-initativ och framtidssäkra arkitekturlösningar i stor skala. Detta är rätt uppdrag för dig som kombinerar djup teknisk kompetens inom payments med förmågan att skapa tydlig riktning, driva arkitekturella beslut och samarbeta nära både verksamhet och utvecklingsteam. Om rollen Som Payments Roadmap Solution Architect kommer du att vara en nyckelperson i arbetet med att definiera och vidareutveckla arkitekturen inom betalningsområdet. Du arbetar både strategiskt och operativt – från övergripande målarkitektur till detaljerad lösningsdesign tillsammans med utvecklingsteam, produktägare och verksamhet. Du kommer att bidra inom områden som: Payment Channels Payments Processing Platforms Payments Reporting End-to-End Payment Flows Arkitekturella roadmap-strategier Modernisering och transformation av betalplattformar Du förväntas kunna navigera i komplexa organisationer, hantera många intressenter och samtidigt säkerställa att tekniska lösningar är skalbara, hållbara och affärsmässigt förankrade. Vi söker dig som har ✔ Minst 9 års erfarenhet som Solution Architect inom Payments ✔ Stark och dokumenterad erfarenhet inom bank, finansiella tjänster och betalningslösningar ✔ Djup förståelse för moderna betalningsarkitekturer och betalflöden ✔ Erfarenhet av att definiera och driva: Target Architectures Transition Architectures Architectural Roadmaps Architectural Runways End-to-End Solution Design ✔ Förmåga att arbeta nära: Business Analysts Product Owners Channel Owners Development Teams ✔ Erfarenhet av molnplattformar och moderna tekniska miljöer: AWS Azure Google Cloud Platform (GCP) OpenShift DevOps ✔ Erfarenhet av både: Traditionella projektmodeller (Waterfall) Scaled Agile-miljöer ✔ Stark kommunikativ förmåga och vana att presentera lösningar och tekniska beslut på ett tydligt och affärsnära sätt ✔ Flytande svenska och engelska Personliga egenskaper Vi tror att du är en person som: Trivs i komplexa och föränderliga miljöer Är lösningsorienterad och prestigelös Har lätt för att skapa förtroende hos både teknik- och affärssidan Kan växla mellan strategiskt tänkande och tekniska detaljer Gillar att ta ansvar och bidra där det behövs Praktisk information 📍 Plats: Solna 🏠 Hybrid: cirka 25% remote 📅 Start: ASAP 📅 Slutdatum: 2026-11-10 ⏳ Omfattning: 100% Ansökan Du är varmt välkommen att skicka in din ansökan Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.

Bli en del av Lendo – Vi söker säljande lånehandläggare till privatlåne-teamet! 🚀 Vill du kombinera kundkontakt med försäljning och vara en del av ett engagerat team? Gillar du att arbeta mot tydliga mål och att skapa lösningar som verkligen gör skillnad för kunden? Då kan du vara den vi söker. Vi letar efter dig som älskar att snacka, har ett driv, vill utvecklas inom försäljning och trivs med att ha mål att sikta emot! - sök idag, urval sker löpande! Om tjänsten Som säljande privatlånehandläggare hos Lendo spelar du en nyckelroll i deras team. Din huvudsakliga uppgift är att kontakta kunder som tidigare varit i kontakt med Lendo, lyssna in deras behov och sälja in rätt lösning för just deras situation. Med en rådgivande och relationsskapande approach hjälper du kunden att hitta den bästa lösningen för just dem. Syftet är att hjälpa dem hitta det bästa lånet baserat på deras individuella situation. Du kommer att tillhöra ett team på 18 personer och här blir verkligen telefonen ditt främsta verktyg. Du kommer aktivt jobba med behovsanalys, ansökningar och uppföljningar för att maximera både kundnöjdhet och affärsresultat. På Lendo är deras mission att ge fler människor verktygen och kunskapen för att fatta smarta beslut kring sin privatekonomi. Deras värderingar – Win as a team, Customercentric, Always improving och Focus on execution – präglar deras vardag och guidar dem mot målet att alltid vara en av Sveriges bästa arbetsplatser. Arbetsuppgifter 📞 Kontakta kunder som tidigare varit i kontakt med Lendo, lyssna in deras behov och sälja in rätt lösning för just deras situation. Telefonen blir ditt främsta verktyg där du aktivt jobbar med behovsanalys, ansökningar och uppföljningar för att maximera både kundnöjdhet och affärsresultat. Du behöver därför känna dig van med att ha många kundsamtal per dag och trivas med det. 💡 Med en rådgivande och relationsskapande approach hjälper du kunden att hitta den bästa lösningen för just dem. Syftet är att hjälpa dem hitta det bästa lånet baserat på deras individuella situation. 🎯 Du håller en hög telefonaktivitet – varje samtal är en chans att hjälpa en kund och skapa mervärde. Vi söker dig som Har tidigare erfarenhet av försäljning, och en naturlig känsla för att skapa affärer och kundvärde där du ser en möjlighet i varje samtal. Att vara kommunikativ, driven, strukturerad och trivas i en tempofylld arbetsmiljö med hög aktivitet kommer att vara A och O. Har en avslutad gymnasieexamen. Talar och skriver flytande på svenska och behärskar engelska väl. För att lyckas i rollen har du följande personliga egenskaper: Är tävlingsinriktad och triggas av att nå och överträffa säljmål. Har en naturlig förmåga att skapa relationer och bygga förtroende över telefon. Drivs av att hitta säljmöjligheter och omvandla dem till konkreta resultat. Är en lagspelare som också kan ta egna initiativ och arbeta självständigt. Lendo erbjuder 🎓 Lär dig något värdefullt –Vi utbildar dig inom privatlån och privatekonomi, kunskap du har nytta av hela livet. 💰 Grymma förmåner – Förutom en stabil lön får du andra bra förmåner så som friskvårdsbidrag, pension mm 🏡 Hybridjobb = Flexibilitet – Jobba hemifrån ibland, häng med kollegorna på kontoret när du vill. Bäst av två världar! (De har kontorsdagar onsdagar & torsdagar) 🎉 Kul på jobbet (på riktigt) – AW:s, teamhäng och en arbetsplats där de skrattar mycket och peppar varandra. 📈 Karriärmöjligheter – Kanske vill du stanna och växa inom Lendo? (De hoppas såklart det!) Kanske vill du ha en merit som sticker ut på CV:t? Oavsett vilket, öppnar det här jobbet många dörrar och är en spännande och säljdriven arbetsmiljö med goda utvecklingsmöjligheter. Vår rekryteringsprocess Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Lendo tillämpar provanställning och bakgrundskontroller inför kontraktskrivning.