Sökresultat för "incident management system"

Din nya roll  Vill du arbeta i en serviceinriktad IT-roll där du verkligen gör skillnad – varje dag? Nu söker vi två juniora supporttekniker till ett spännande uppdrag inom offentlig sektor i Linköping. Här blir du en viktig del av ett engagerat team som supporterar användare i en verksamhet som påverkar tusentals människors vardag. Som 1st line supporttekniker arbetar du med att ta emot och hantera inkommande IT-relaterade ärenden via telefon, chatt och mejl. Du ansvarar för att felsöka, guida användare och dokumentera ärenden i ärendehanteringssystem. Rollen passar dig som är trygg i ditt bemötande, gillar problemlösning och trivs i en miljö med högt tempo och nära samarbete. I rollen kommer du bland annat att arbeta med: - Ta emot inkommande ärenden via telefon, chatt och mejl - Felsökning och hantering av användarnära IT-problem - Ärendehantering kopplat till frågor, fel och beställningar - Dokumentation i ärendehanteringssystem (TopDesk) - Arbeta enligt rutiner och stöd i kunskapsdatabas - Ge professionellt och pedagogiskt stöd till användare - Samarbeta med 2nd line och övriga IT-funktioner Företagspresentation Du kommer att arbeta i en samhällsviktig verksamhet inom offentlig sektor med stort fokus på service och stabil IT-drift. Organisationen levererar IT-tjänster till en bred verksamhet med många användare och arbetar kontinuerligt för att skapa en modern och tillgänglig IT-miljö. Här blir du del av ett större IT-team med starkt samarbete, tydlig struktur och en kultur där arbetsglädje, utveckling och ansvarstagande uppmuntras. Bra att känna till Uppdragets omfattning: Heltid, 100% Anställningsform: Tidsbegränsad anställning som konsult via JobBusters. Arbetsmodell: På plats i Linköping Lön: Enligt överenskommelse Start: Omgående Slut: 2026-08-23, med möjlighet till förlängning Sista ansökningsdag: Vi genomför löpande urval, så skicka in din ansökan så snart som möjligt! I din ansökan: Säkerställ att det tydligt framgår att du är kvalificerad utefter kundens önskade kvalifikationer. För att bli framgångsrik i denna roll behöver du Fullständig gymnasieutbildning Minst 1 års arbetslivserfarenhet av administrativt arbete, exempelvis inom servicefunktion God vana av att arbeta i IT-verktyg och stödsystem samt kunna söka information i system Erfarenhet av att arbeta i ett ärendehanteringssystem Behärska svenska flytande, i tal och skrift Vara serviceinriktad och kunna bemöta användare lugnt och professionellt Ha god samarbetsförmåga och trivas i team Vara ansvarskännande och självgående i ditt arbetssätt Vi erbjuder Trygg anställning med kollektivavtal, försäkringar och tjänstepension Friskvårdsbidrag samt personalrabatter och erbjudanden via Benifex (ex. inom hälsa, fritid, transport och sjukvård) Flexpension och tillgång till Lifeplan pensionstjänst Extra ersättning vid föräldraledighet Företagshälsovård Långsiktiga uppdrag och personlig kontakt med din konsultchef Möjlighet att bygga värdefull erfarenhet, nätverk och framtida utveckling Välkommen med din ansökan Vi går igenom ansökningarna löpande. Då processerna i konsultvärlden ofta går snabbt kan tjänsten tillsättas innan sista ansökningsdatum – vänta därför inte med att skicka in din ansökan! Du behöver inte skriva ett personligt brev utan i stället ber vi dig svara på urvalsfrågorna i samband med ansökan.

Copilot said: Overview As a Senior Critical Environment Technician (CET) within Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help maintain the critical infrastructure that powers Microsoft’s global cloud platform. This hands-on role combines technical expertise, operational leadership, and incident management to ensure datacentre systems remain safe, reliable, and available. You will work closely with vendors, site leadership, and fellow technicians to manage maintenance activities, respond to operational incidents, mitigate risk, and support a culture of safety and operational excellence. The role also involves mentoring colleagues, troubleshooting complex equipment issues, and using monitoring and telemetry platforms to optimise system performance. CO+I is the organisation responsible for delivering the infrastructure behind Microsoft services such as Azure, Office 365, Bing, Xbox, and OneDrive. The team is dedicated to employee growth through training, career development programmes, professional certifications, and opportunities for advancement. Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses worldwide. Sustainability, innovation, and operational excellence are central to how we design, build, and operate our global infrastructure. Our mission is to empower every person and organisation on the planet to achieve more. Guided by our values of respect, integrity, and accountability, we strive to create an inclusive culture where everyone can thrive. Responsibilities Act as a technical specialist within a critical environment discipline such as electrical, mechanical, controls, or generator systems. Perform advanced operational tasks independently and provide technical guidance to colleagues. Inspect and monitor critical facility infrastructure, including HVAC, electrical, mechanical, and control systems, identifying and escalating abnormal conditions. Use the Computerised Maintenance Management System (CMMS) to manage assets, maintenance activities, and work orders. Lead and coordinate incident response activities to restore service and minimise operational impact. Follow, improve, and support Emergency Operating Procedures (EOPs), Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs). Perform planned, predictive, and corrective maintenance on critical infrastructure equipment. Troubleshoot systems, equipment, subsystems, and components within your area of expertise. Mentor and support technicians by sharing technical knowledge and troubleshooting expertise. Ensure compliance with all safety, security, environmental health and safety (EH&S), and operational standards. Promote a culture of accountability, teamwork, and continuous improvement. Embody Microsoft’s culture and values in all aspects of work. Qualifications Required Qualifications High School Diploma, GED, or equivalent, with significant experience in mission-critical environments such as datacentres, manufacturing, healthcare, pharmaceutical facilities, energy infrastructure, or similar industries; or equivalent practical experience. Experience within a specialised technical discipline, such as mechanical, electrical, controls, or a related field. Security Requirements Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including: Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter. Preferred Qualifications Extensive experience working in mission-critical operations or critical infrastructure environments. Associate’s Degree, technical trade certification, military training, or other relevant technical qualifications. Advanced technical expertise within a specialised discipline and a proven ability to troubleshoot complex systems independently. Compensation & Benefits The typical base salary range for this role in Sweden is SEK 520,000 – 749,000 per year. Additional benefits and compensation may apply depending on employment type and location. For more information, visit: Microsoft Sweden Pay & Benefits Information This position will remain open for a minimum of 5 days, with applications accepted on an ongoing basis until the role is filled.

Hitachi Energy is looking for an Environmental Specialist to join the Composites team in Piteå. Composites is part of the Transformers business unit, where we develop and manufacture market-leading composite insulators for high-voltage and ultra-high-voltage equipment. Our customers are located all over the world, both within and outside Hitachi. As an Environmental Specialist at Composites, your primary responsibility will be to ensure compliance with internal and external policies and regulations, as well as ensuring that our operations meet applicable legal requirements, as we operate an environmentally hazardous business. In this position, you will play an important role in developing environmental initiatives to support the company’s sustainability efforts and further develop our work related to ISO 14001. You will also be responsible for reporting on the development and progress of your department. At Composites, you will be welcomed into a diverse team where we encourage one another to share and develop our knowledge and expertise. We are interested in learning more about you and what you can contribute, so do not hesitate to apply even if you do not meet all the requirements. Your Responsibilities Be responsible for monitoring the business’s environmental permits, activities subject to notification requirements, and ensuring compliance with the Environmental Code and other relevant regulatory requirements. Act as the company’s point of contact with supervisory authorities, municipalities, and other external stakeholders regarding environmental matters. Drive and coordinate the reporting of environmental data, key performance indicators, and mandatory reports to internal systems and authorities. Lead and support work related to chemical management, chemical risk assessments, and ensure compliance with internal requirements and applicable legislation. Develop, maintain, and improve the business’s environmental management system in accordance with ISO 14001, ensuring that processes and routines are fit for purpose and followed. Drive improvement initiatives in areas such as waste management, resource efficiency, emission reduction, and sustainable production. Train and coach managers and employees in environmental requirements, environmental risks, and sustainable ways of working. Your Background University education in environmental studies or equivalent knowledge acquired through experience. Experience working with environmental compliance, ISO standards, sustainability, hazardous waste, and chemicals. Experience driving and coordinating processes related to environmental matters. Good understanding of incident management, risk assessments, and regulatory compliance. Ability to coach, train, and support managers and employees in environmental matters. Fluency in Swedish and English, both written and spoken. What We Offer Collective bargaining agreement Flexible working hours Wellness allowance Excellent career opportunities within Hitachi Energy, both in Sweden and globally A mentor to support you during the onboarding phase Various training and professional development opportunities A diverse workplace with more than 70 nationalities represented in Sweden Additional compensation during parental leave Benefits portal with thousands of discounts and offers If you are passionate about environmental and sustainability issues, we welcome you to submit your application today! Applications will be reviewed starting from Week 34. Hiring Manager Jonas Holmgren, jonas.holmgren@hitachienergy.com, will be happy to answer your questions about the position. Union representatives – Sveriges Ingenjörer: Marcus Nordlund-Oja, +46 107-38 31 93; Unionen: Per Lidman, +46 107-38 98 66; Ledarna: Frank Hollstedt, +46 76 109 20 60. For all other questions, please contact Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com.

About the role We are looking for a Senior DevOps Engineer to join our DevOps team and take ownership of cloud and platform environments as we scale our SaaS platform. In this role, you will play a key part in ensuring the reliability, security, and continuous improvement of our infrastructure and DevOps pipelines. You will work hands-on together with the development and operations team to maintain production stability and enable efficient delivery. You will join a senior DevOps team consisting of two Senior DevOps Engineers and one Senior DBA, working collaboratively across multiple locations. What you'll do Cloud & Platform Management * Manage and operate Kubernetes workloads with best practices for scalability and resilience * Maintain and develop our cloud and platform environments * Work with ingress solutions such as NGINX (or equivalent) DevOps & CI/CD * Maintain and improve CI/CD pipelines and environments * Support and troubleshoot build and deployment workflows * Work closely with developers to streamline delivery processes Hosting & Infrastructure * Manage server hosting and virtualized infrastructure (VMs) * Perform performance tuning and optimization * Maintain backup solutions and ensure reliability Operations & Incident Management * Monitor systems, clusters, and infrastructure proactively * Participate in incident response and troubleshooting * Collaborate closely with development teams during incidents and changes Your profile * 5+ years of experience in DevOps, cloud infrastructure, or operations in production environments * Hands-on experience with Kubernetes and CI/CD pipelines * Experience working with both Windows and Linux environments * Strong skills in troubleshooting, performance optimization, and production environments * Experience with virtual machines and certificate management Nice-to-have * GitOps practices * Cloud security knowledge * Experience with Grafana or OpenStack You are a collaborative and humble team player who values knowledge sharing and enjoys working closely with others. You take ownership of your work, care about quality, and approach problems in a structured and analytical way. You are comfortable working in production environments where reliability matters. At the same time, you’re curious and motivated to explore new technologies and continuously improve how things are done. About Bjorn Lunden Bjorn Lunden is the business platform that makes everyday life easier for small and medium-sized companies. The conviction is simple: every business deserves the opportunity to grow. The company’s ambitions are high. The vision is to become one of the leading providers of software solutions for accounting and finance in Northwestern Europe. With roots in Hälsingland, in the small village of Näsviken, Bjorn Lunden has grown rapidly in recent years and transformed from a national company into an international group. In addition to Sweden, the company is present in the Netherlands and Denmark. The goal is clear: to make life easier for entrepreneurs and business owners through great software, knowledge, innovation and with our core values TACO — Trust, Ambition, Collaboration and Ownership. The offer Bjorn Lunden offers a role in an international and growing company with a strong market position and bold ambitions to challenge the largest players in the industry. Employee wellbeing is a priority. The company strives to be a fair and responsible employer that supports a healthy work-life balance, offering competitive benefits, 30 days of vacation and flexibility. The ambition is to be the employer of choice for people who value a positive and engaging work environment — and who enjoy having fun at work. About Amendo Amendo is one of Sweden’s leading recruitment and consulting company, with a clear focus on accounting, banking, finance, insurance, IT, and tech roles and expertise. We help companies grow and people develop - we are your trusted and dedicated talent partner. Follow us on Linkedin, Instagram and Facebook. Questions and contact Bjorn Lunden is working with Amendo in this recruitment process. If you have any questions regarding this specific role, please contact Business Area Manager Johanna Hallenberg at johanna.hallenberg@amendo.se. Interviews and selection are ongoing so please do not hesitate to register your interest in the role.

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for an experienced Application Manager – Payment Solutions What You Will Work On Manage and continuously improve existing Payment Solutions Take ownership of an existing payment platform and ensure stable operations Ensure continuity of previously implemented payment solutions Monitor and manage risks related to payment processing and PCI DSS compliance Act as the primary contact between business users, restaurants, and technology vendors Support application management for POS systems and payment infrastructure Drive continuous improvements within payment and checkout solutions Coordinate incident management and improve operational transparency Ensure proactive application management and service delivery Document processes, procedures, operational routines, and decisions Collaborate closely with application owners and external partners Support compliance, governance, and quality assurance activities What You Bring Experience managing Payment Solutions or payment platforms Strong knowledge of PCI DSS and payment card security regulations Good understanding of POS (Point of Sale) systems and payment infrastructure Experience from Restaurant, Retail, Commerce, or similar industries is highly desirable Ability to quickly understand and manage existing system implementations Experience working with multiple vendors and external partners Strong stakeholder management and communication skills Experience with application management and service management Ability to identify risks and drive proactive improvements Strong analytical and problem-solving skills Experience with incident management and operational governance Experience with drive-through systems, retail technology, or franchise environments is an advantage Understanding of franchise operating models is considered a plus Structured, proactive, and self-driven working style Fluent communication skills in business and technical environments

Location: Frösön Employment Type: Temporary position with the possibility of permanent employment We’re looking for a proactive and service-minded IT Desk Agent to join our IT team. In this role, you'll provide first-line IT support to end users, resolve technical issues, and help ensure stable and efficient IT services. You’ll work closely with internal IT teams and external service providers to maintain day-to-day operations, support users across the Nordic region, and contribute to the continuous improvement of our IT services. What You’ll Do As a IT Desk Agent, you will: Provide first-line IT support via phone, email, and the IT service management system. Handle support requests in Swedish and English. Log, prioritize, and manage incidents and service requests, ensuring accurate documentation. Resolve technical issues or escalate them to the appropriate support teams,following up to ensure timely resolution. Deliver a high level of customer service while building a good understanding of users' needs and the IT environment. Work closely with internal IT teams and external service providers to ensure effective service delivery. Support local IT infrastructure and assist with service transitions when required. Maintain accurate records in the Configuration Management Database (CMDB) and assist with software asset and licence management. Contribute to improving support processes and service quality. Travel occasionally to support users and IT operations at other locations. What We’re Looking For We’re looking for someone who enjoys solving problems, communicating with users, and working in a collaborative IT environment. You have: Vocational training in IT or a related field. ITIL Foundation certification. Fluency in Swedish and English, both written and spoken. 1–3 years of experience in an IT Service Desk, Helpdesk, or Technical Support role. Experience working with IT Service Management (ITSM) tools such as Jira Service Management, ServiceNow, or similar platforms. Good understanding of ITIL-based incident and request management processes. Experience troubleshooting hardware, software, and basic networking issues. A valid Category B driving licence. The ability to understand and communicate in Norwegian, Danish, or Finnish is considered an advantage. Experience administering Microsoft 365 services, including Microsoft Entra ID, Intune, and Exchange Online, is considered an advantage. Personal Qualities We’re looking for someone who: Delivers professional and customer-focused support. Communicates clearly with both technical and non-technical users. Takes initiative and approaches problems in a structured way. Is organised and pays attention to detail. Works well with colleagues and external partners. Why Join Us? You’ll become part of a collaborative IT team where your work has a direct impact on employees’ daily experience. We offer a supportive environment that values continuous learning, teamwork, and professional development, giving you opportunities to grow your technical skills while helping shape and improve our IT services. If you’re passionate about technology, enjoy helping people, and want to be part of a dynamic IT support team, we’ll love to hear from you. About Avincis Avincis is one of the world’s leading operators in emergency aviation services and the largest in Europe. We operate more than 180 bases across Spain, Portugal, Italy, Norway, Sweden, Denmark, Finland, Greece, Mozambique, and Chile. Our fleet consists of approximately 205 aircraft — 165 helicopters and 40 fixed-wing aircraft — used in critical missions every day. We save lives, protect communities, and support essential services, from air ambulance and search & rescue to wildfire suppression and government operations. With over 3,000 employees across Europe, we combine the precision and speed of aviation with a strong sense of purpose: making a difference when it truly matters. Come and join Avincis and help keep air ambulance services safe and efficient across the Nordic region!

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We are looking for an Incident & Operations Engineer II to join our Technical Operations Center team in Kalmar. In this role, you will focus on incident management, ensuring smooth operations with internal systems, providing critical support in resolving technical issues, and recommending as well as implementing long-term operational improvements. Additionally, you will play a key role in supporting our operator and provider partners to maintain high-quality service delivery. We tackle every challenge together as a team, sharing the workload no matter how complex it gets! With our 24/7 operations, we are dedicated to resolving incidents swiftly and keeping business disruptions to an absolute minimum. To help us maintain this high standard of service, your day-to-day responsibilities will include: Collaborate with internal teams to ensure smooth resolution of issues. Conduct in-depth troubleshooting at both the software and network layers to identify and resolve technical problems. Act as the incident commander, ensuring timely resolutions and minimizing system downtime. Monitor the health of our global infrastructure and ensure incidents are managed and escalated as needed. Document and track alerts and incidents for future improvements. Use insights from resolved incidents to drive ongoing system improvements and optimization to ensure smooth resolution of issues. REQUIREMENTS Sinch is a tech company through and through where great ideas are listened to and often implemented - we want you to feel part of the bigger picture! This role is full of challenges and offers plenty of opportunities to grow. To thrive here, you’ll need a curious mindset and a passion for learning. A “can-do” attitude will help you turn obstacles into opportunities and keep you moving forward. Education: A Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent professional experience). Communication: Excellent written and verbal English communication skills, with the ability to explain technical issues clearly to both internal teams and external partners. Problem-Solving: Strong analytical skills and a methodical approach to troubleshooting software or system alerts. Composure: The ability to stay calm and focused in a high-pressure environment, especially when managing multiple tasks or urgent incidents. Flexibility: Ability to work in a 24/7 shift rotation, including nights and weekends. Location: Able to work onsite at our office in Kalmar, Sweden. In addition to the above, it is a strong advantage if you have: Hands-on experience with incident management and platform monitoring. Understanding of network fundamentals such as TCP/IP, DNS, HTTP/S, and BGP. Experience collaborating effectively with internal teams and stakeholders, demonstrating accountability and the ability to take ownership of issues. Knowledge with UNIX and Linux systems. Practical knowledge of cloud infrastructure or containerization. Background in telecoms and wireless communication. Understanding of mobile communications standards like GSM and 4G. Ability to read and interpret code and scripts. Basic SQL skills Our corporate language is English, please submit your application in English OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We are looking for an Incident & Operations Engineer III to join our Technical Operations Center team in Kalmar. In this role, you will regularly act as the technical lead or incident commander for severity 1&2 incidents. Diagnoses complex issues across microservices and network routing independently. Lead blameless Post-Implementation Reviews, recommending as well as implementing long-term operational improvements. Additionally, you will play a key role in supporting our operator and provider partners to maintain high-quality service delivery. We tackle every challenge together as a team, sharing the workload no matter how complex it gets! With our 24/7 operations, we are dedicated to resolving incidents swiftly and keeping business disruptions to an absolute minimum. To help us maintain this high standard of service, your day-to-day responsibilities will include: Collaborate with internal teams to ensure smooth resolution of issues and improved ways of working. Conduct in-depth troubleshooting at both the software and network layers to identify and resolve technical problems. Act as the technical lead and incident commander for our core services during incidents. Monitor the health of our global infrastructure and ensure incidents are managed and escalated as needed. Document and track alerts and incidents for future improvements. Leads blameless Post-Implementations Reviews. Partners directly with platform/software engineering teams to implement structural fixes and optimization. Transitions manual procedural tasks into automated workflows. REQUIREMENTS Sinch is a tech company through and through where great ideas are listened to and often implemented - we want you to feel part of the bigger picture! This role is full of challenges and offers plenty of opportunities to grow. To thrive here, you’ll need a curious mindset and a passion for learning. A “can-do” attitude will help you turn obstacles into opportunities and keep you moving forward. Education: A Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent professional experience). Communication: Excellent written and verbal English communication skills, with the ability to explain technical issues clearly to both internal teams and external partners. Problem-Solving: Strong analytical skills and a methodical approach to troubleshooting software or system alerts. Composure: The ability to stay calm and focused in a high-pressure environment, especially when managing multiple tasks or urgent incidents. Flexibility: Ability to work in a 24/7 shift rotation, including nights and weekends. Location: Able to work onsite at our office in Kalmar, Sweden. In addition to the above, it is a strong advantage if you have: Hands-on experience with incident management and platform monitoring. Understanding of network fundamentals such as TCP/IP, DNS, HTTP/S, and BGP. Experience collaborating effectively with internal teams and stakeholders, demonstrating accountability and the ability to take ownership of issues. Knowledge with UNIX and Linux systems. Practical knowledge of cloud infrastructure or containerization. Background in telecoms and wireless communication. Understanding of mobile communications standards like GSM and 4G. Ability to understand and write code/scripts. Knowledge within different type of databases. Strong mentoring abilities. Our corporate language is English, please submit your application in English OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

About Norvion Systems AB Headquartered in Gothenburg, Sweden, Norvion Systems AB is an innovative engineering company dedicated to deploying cutting-edge AI, robotics, and embedded systems solutions across the Nordic region and Europe. We bridge advanced technological innovation with successful real-world deployments, serving as Europe’s trusted engineering partner. Our leadership and core technical teams comprise industry veterans and technical experts from global tech pioneers, Tier 1 suppliers, and intelligent cockpit fields. We cultivate a practical, reliable, and quality-driven Nordic engineering culture. At Norvion, you will work at the forefront of Embodied AI and advanced edge platform engineering, collaborating with top-tier research institutions and industrial leaders to push the limits of technology. The Opportunity: To ensure the seamless delivery and robust operational performance of our core enterprise systems, we are currently supporting a premier client in Gothenburg in the search for an experienced Senior Operational Lead / Service Delivery Manager. 🎯 Key Focus Areas In this role, you will bridge the gap between technical operations and business expectations, driving excellence across the following areas: Operational Excellence: Leading operational delivery, driving continuous improvements, and ensuring high-availability service delivery in a modern DevOps environment. Incident & Coordination: Orchestrating incident management, production support, and fast-paced operational coordination. Stakeholder & Customer Success: Managing complex stakeholder environments and maintaining transparent, high-level customer communication. Team Leadership: Coaching, mentoring, and guiding cross-functional teams toward operational maturity and collaborative success. 👤 Profile & Qualifications We are looking for a senior professional who thrives in dynamic environments and possesses a strong delivery mindset: Proven Leadership: Extensive experience as a Service Delivery Manager, Operational Lead, or a closely related senior operational role. Tech Ecosystem Knowledge: Hands-on understanding of DevOps environments, production support setups, and IT service management (ITSM) frameworks. Communication & Influence: Exceptional stakeholder management skills and the ability to articulate complex technical status into clear customer communications. Language Skills: Fluent in English (both written and spoken) is a mandatory requirement. Work Authorization: The legal right to work in Sweden by the project start date (or possessing an active permit that allows an immediate start without a new application process) is strongly preferred due to the August 2026 timeline. 🎁 Why Choose Norvion? A Stage to Push Boundaries: "Engineering Beyond Boundaries" — We provide direct, hands-on exposure to the future of advanced automotive systems, general-purpose robotics, and embodied intelligence. Work with Tech Experts: Collaborate closely with a highly skilled engineering team boasting deep European delivery experience. No red tape, just pure engineering excellence. Nordic Work Culture: Embrace a flexible, flat, and results-oriented environment that values work-life balance and individual growth.

Vi söker dig som vill vara med och forma morgondagens Ale. Hos oss är du med och levererar service och tjänster av bästa kvalitet till Aleborna. Tillsammans skapar 2 500 medarbetare ett Ale, kommunen som fokuserar på invånarna och deras behov. Bli en av oss! Om arbetsplatsen Utvecklingen har gått mot att behovet av digitala lösningar ökat både i kommuner som vår och i övriga samhället. Med detta har även hoten mot vår IT-miljön ökat och för att hantera det behöver vårt team som hanterar drift- och säkerhet förstärkas med en IT-specialist med fokus på IT-säkerhet. Rollen innebär till stor del proaktivt arbete men vid behov även direkt hantering av incidenter. IT-enheten arbetar med service och stöd till kollegor i andra verksamheter i kommunen där de flesta arbetar direkt mot Aleborna. Allt vi gör ska ge nytta för våra kollegor i andra verksamheter och för kommuninvånarna. Vi är en liten enhet där alla har ett varierat arbete där det gäller att kunna se nyttan och helheten för våra användare. Våra uppgifter omfattar allt från den digitala arbetsplatsen för kommunens elever och personal till att sköta drift och underhåll av nät och servrar. Dessutom bidrar vi till kommunens utveckling av digitala verktyg genom utvecklingsprojekt tillsammans med verksamheten. Arbetsuppgifter Som IT-specialist med inriktning säkerhet kommer du att vara delaktig i att säkra Ale kommuns IT-miljö och bidra till en säker digitalisering i kommunen. Du är en del av teamet som arbetar proaktivt med att förhindra framtida hot samt bevakar och snabbt reagerar vid säkerhetsincidenter. En del av ditt arbete innebär att identifiera och analysera potentiella hot, utveckla säkerhetspolicyer, implementera tekniska lösningar och övervaka system kontinuerligt. Befattningen kan komma att ingå i vår beredskapsfunktion. På vår enhet arbetar vi tillsammans både inom enheten och med kommunens verksamheter. Detta innebär att dina arbetsuppgifter också kan omfatta andra områden och frågor än IT-säkerhet. Samarbete är en viktig del av uppdraget. Exempel på arbetsuppgifter Genomföra och leda säkerhetsgranskningar och sårbarhetsbedömning inom IT-projekt och system Övervakning av nätverk och system för att upptäcka hot samt analysera förbättringsmöjligheter Implementera och underhålla säkerhetsåtgärder för att skydda kommunens IT-system och nätverk Utreda och åtgärda samt följa upp säkerhetsrelaterade incidenter Samverka med övriga interna och externa aktörer i frågor som bland annat rör informations- och IT-säkerhet Delta i upphandlingar för att bevaka säkerhetskraven Bevaka omvärlden och tolka nya lagar och regler inom IT-säkerhet som till exempel NIS2, OSL, GDPR Ta fram utbildningspaket med mera till kommunens personal inom säkerhet. Skapa nödvändiga styrande dokument kring kommunens IT-säkerhet Ha rollen som projektledare eller projektdeltagare i olika projekt utifrån din profil. Kvalifikationer För att klara uppdraget behöver du ha relevant utbildning, kunskaper och erfarenhet inom ditt område. Vi ser att du ska kunna arbeta systematiskt i projektform och i samverkan med användare. För tjänsten ska du ha minst 2 års eftergymnasial utbildning inom IT med fokus på IT-säkerhet och arbetslivserfarenhet inom IT.   Vår värdegrund bygger på att tillsammans tar vi ansvar och skapar förtroende. Vi är måna om att våra medarbetare i Ale mår bra och erbjuder där det är möjligt flexibel arbetstid, friskvårdsbidrag samt förmånliga kollektivavtal. Vill du veta mer om hur det är att arbeta i Ale kommun? Läs mer här: https://ale.se/om-kommunen/jobba-i-ale-kommun.html  Tillsammans skapar vi möjligheter, här finns en plats för alla och vi har nära till varandra.    Har du skyddade personuppgifter ska du INTE söka via systemet utan kontakta rekryteringsansvarig för hantering av din ansökan. För att underlätta rekryteringsarbetet ber vi dig att bifoga relevanta intyg och betyg för tjänsten du söker samt vid eventuell intervju ha möjlighet att uppvisa giltig ID-handling. Vi har endast möjlighet att ta emot ansökningar via Varbi. Vi strävar efter en jämn könsfördelning och ser mångfald som en styrka och välkomnar därför sökande med olika bakgrund. Vill du veta mer om hur det är att arbeta i Ale kommun? Läs mer här: Jobba i Ale kommun | Ale kommun Inför rekryteringsarbetet har vi tagit ställning till rekryteringskanaler och marknadsföring. Vi undanber oss därför bestämt kontakt med mediesäljare, rekryteringssajter och liknande. Vi använder e-rekrytering för att effektivisera och kvalitetssäkra rekryteringsarbetet. Alla dina uppgifter sparas på ditt CV-konto och du kan enkelt logga in och uppdatera dina uppgifter när du vill. Fyll därför i dina uppgifter så omsorgsfullt som möjligt för att ge en rättvisande bild av dig själv.  Dina personuppgifter behandlas i Varbi under rekryteringsprocessen och i den utsträckning detta är nödvändigt för att uppfylla lagstiftningen. Ansökan raderas 24 månader efter avslutande av rekrytering. Om du har ett Varbi-konto kan du använda redigeringen av din profil för att radera, ladda upp och redigera information. Kontakta annars Ale kommun. Vi vill upplysa om att din ansökan är en offentlig handling enligt offentlighetsprincipen.

Overview As a Data Center Technician (DCT) within Microsoft's Cloud Operations & Innovation (CO+I) organisation, you will help build, maintain, and support the infrastructure that powers Microsoft's global cloud services. In this hands-on role, you will deploy and configure hardware, perform troubleshooting and diagnostics, and support hardware refreshes and decommissioning activities. You will follow established operational procedures while helping to ensure the reliability, security, and performance of Microsoft's datacentre environment. This role provides an excellent opportunity to grow your technical expertise, deepen your understanding of datacentre operations, develop mentoring skills, and gain exposure to industry-leading standards in security, hardware management, and operational excellence. CO+I is the team behind Microsoft's cloud platform, supporting services such as Azure, Office 365, Bing, Xbox, and OneDrive. Our employees benefit from extensive training opportunities, professional certifications, career development programmes, and a culture that encourages continuous learning and growth. Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses worldwide. Sustainability, innovation, and operational excellence remain at the heart of our global infrastructure strategy. Our mission is to empower every person and organisation on the planet to achieve more. Guided by our values of respect, integrity, and accountability, we foster an inclusive culture where everyone can thrive. Responsibilities Deploy, install, configure, and stage datacentre hardware according to established standards and procedures. Perform diagnostics and troubleshooting to quickly identify and resolve hardware issues while minimising operational impact. Replace faulty components and perform hardware repairs following standard operating procedures. Conduct post-deployment quality checks, ensuring equipment is correctly staged, labelled, grounded, and cabled. Execute hardware decommissioning activities, including upgrades, refreshes, and simple infrastructure changes. Follow established incident management processes, escalating issues to appropriate technical and operational teams when required. Support and provide guidance to technicians working on complex tasks and projects. Complete role-specific training and continuously develop technical knowledge and operational expertise. Collaborate effectively with teammates by sharing knowledge, participating in team discussions, and supporting operational goals. Demonstrate accountability for service quality, operational excellence, and the overall customer experience. Maintain compliance with Microsoft security, safety, and data management requirements. Embody Microsoft's culture and values in all aspects of work. Qualifications Required Qualifications High School Diploma, GED, or equivalent. Basic knowledge of computer hardware, components, and IT infrastructure. Experience supporting IT equipment, technology systems, or related technical environments. Preferred Qualifications Additional experience supporting IT hardware, datacentre infrastructure, or related technologies. Industry certifications such as: CompTIA A+ CompTIA Server+ CompTIA Network+ Basic Structured Cabling (BSC) Security Requirements Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including: Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter. This role offers an opportunity to develop valuable technical skills while contributing to the infrastructure that powers some of the world's most widely used cloud services. Through hands-on experience, training, and mentorship, you will build a strong foundation for career growth within Microsoft's global datacentre operations organisation.

At Qred, we’re building the world's best bank for small businesses. Since launching 11 years ago, we’ve grown from startup to profitable fintech scale-up, now generating over 1 billion SEK in annual revenue and supporting 50,000+ entrepreneurs across Northern Europe. We combine smart technology, real data, and human judgment to make financing simple, fast, and fair. With bold growth plans and strong momentum across multiple markets, we’re now looking for an Engineering Manager for Cloud & Platform Operations for the next phase of growth. About the Role As the Engineering Manager for Cloud & Platform Operations, you will bridge the gap between technical execution and business impact by taking end-to-end ownership of our foundational internal systems and workplace technology architecture. Reporting directly to the CTO, you will lead a critical function that optimizes company-wide efficiency, secures our digital environment, and ensures our platforms scale seamlessly alongside our growing fintech operations - from core cloud operations to the internal systems and workplace tooling the company relies on. This is a mission-oriented leadership role where your strategic planning directly empowers employees across the bank. Key responsibilities Own cloud infrastructure operations across all markets - availability, performance, resilience, and disaster recovery. Run FinOps: cost visibility, forecasting, Reserved Instances/Savings Plans, and per-account budgeting - with clear reporting to leadership. Build self-service platform capabilities (CI/CD, IaC, observability, secrets) that reduce friction for product teams. Embed regulatory controls (DORA, EBA outsourcing, GDPR) into how we operate, with audit readiness as a default. Manage data residency, IAM, least-privilege, and third-party/concentration risk. Implement and govern privileged access management (PAM) - just-in-time access, and audit trails for sensitive systems. Drive workplace IT automation and run a set of internal services streamlining employee permissions, SaaS management, and the day-to-day tooling the company relies on. Hire, grow, and retain a strong team while managing a broad ownership scope. What we’re looking for We are looking for a leader who thrives in a fast-paced environment and brings a structured approach to technical operations. You have a proven ability to drive cross-functional alignment with legal, security, and engineering teams while maintaining a strong proactive mindset. You are motivated by building scalable frameworks, minimizing security risks, and automating manual workflows to eliminate operational friction. Qualifications Several years of technical leadership or people management experience within a Cloud Infrastructure function, with a style that's hands-on enough to be credible and strategic enough to scale a lean team. Proven experience with cloud environment billing structures, specifically AWS cloud, GCP/Google Workspace, and SaaS license management. Strong grounding in platform/SRE practices: IaC, observability, incident management, and automation for access management and identity provisioning. Background working in regulated environments, banking, or fintech, with a solid understanding of ICT compliance, audits, and security controls is highly preferred. Why Qred? This is the place to be if you’re looking for a place to grow. Qred is growing fast, and our Qredsters along with it. With a non-bureaucratic organization and delegated responsibilities, we make sure there’s a short path from idea to action. In addition to our great culture, you get to work with the latest cutting-edge techniques, full ownership, and last but not least a bunch of great competent colleagues to learn from! One Last Thing This is a full-time, permanent position based in our headquarters in Stockholm. We believe our culture thrives when we work together, which is why we have an office-first approach. To balance this with some flexibility, we have the option of working remotely one day per week. We review applications on a rolling basis and while the start date is flexible, the right candidate can join us immediately. Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law. #LI-JL1

Are you excited by the newest developments in the field of network technology? Do you aspire to be part of a team that delivers the next generation of secure, high-performance networks to enterprise customers across the Nordics? If so, this opportunity is tailor-made for you! About the role GlobalConnect is currently undergoing a strategic organizational evolution, creating a dedicated split between Underlay and Overlay operations. This transition is going live right now, and they are establishing a specialized 3rd Line Operations team to support this new structure. We are looking for senior technicians who want to be the foundation of this new team. This is a role for someone who thrives in complex environments and wants to be a key player in stabilizing and scaling high-performance network solutions for large-scale enterprise and government sectors. As a 3rd Line Network Technician, you will be the final technical authority within their operational flow. You will join a complex operations unit that acts as the bridge between day-to-day drift and their architectural design teams. You will work with some of the most advanced network infrastructures in the Nordics, gaining exposure to technologies that are setting the industry standard for the next five years. A security clearance is required for this position. We focus on specialization. For this position, we need you to have a deep, senior-level grasp of Fortinet (FortiGate, SD-WAN, FortiAP, NAC/EMS). You are offered Join GlobalConnect as they go live with a new organizational structure (Overlay/Underlay), giving you a direct hand in shaping their 3rd-line operations. Get hands-on with Europe’s most complex ISP environments and stay ahead with technologies like SD-WAN, NAC, and SASE. Continuous training and certifications, ensuring you remain a leading expert in the field while supporting critical infrastructure. Work tasks This role involves providing expert 3rd-level operational support for complex network infrastructures, encompassing troubleshooting, maintenance, and strategic development of advanced network systems. You will collaborate with engineering teams, manage critical incidents, and contribute to the evolution of secure, high-performance connectivity solutions for enterprise and government clients. Lead the Overlay Setup: Be a key player in building the operational framework for the new B2B split. 3rd Level Escalations: Handle the most advanced issues escalated from 1st and 2nd line, taking full ownership until resolution. Major Incident Management: Act as a Technical Project Leader during critical events, coordinating with vendors (TAC) to identify bugs and test software deployments. Stakeholder Management: Keep customers and internal stakeholders updated during high-pressure situations. Continuous Improvement: Work with DevOps and NetOps mentalities to improve deployment and monitoring. We are looking for Deep expertise in Fortinet networking solutions, specifically configuration and management of: FortiGate (Firewalls & SD-WAN) FortiSwitch and FortiAP (WiFi) FortiExtender (4G/5G cellular gateways) Experience with Fortinet management and security ecosystem, including tools such as: FortiManager and FortiAnalyzer FortiEMS, FortiNAC, or FortiSandbox Solid experience with TCP/IP, Routing & Switching, and SD-WAN services (Underlay, Overlay, Add-On). Fluency in English, both written and spoken. You enjoy the detective work of complex troubleshooting and don't settle for quick fixes. You understand the mission-critical nature of their services and are ready to take the lead when high-priority issues arise. It is meritorious if you have Familiarity with ITIL principles. Experience with tools such as ServiceNow, Jira, and MS Teams. To succeed in the role, your personal skills are: Supportive Stress tolerant Goal oriented Social Responsible Intellectually curious Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.

📍 Malmö/Lund | 🕒 Heltid | 🏢 On-site | 🌍 Svenska & Engelska Are you passionate about IT support and enjoy solving technical challenges while delivering great service? 🚀 We are now looking for a Service Desk Technician to join an international Internal Service Desk team supporting users across multiple countries. This is a hands-on role where you’ll be the first point of contact for IT-related issues, working on-site in Malmö while collaborating closely with colleagues globally. 🌍✨ About the role 💼 As a Service Desk Technician, you will support end users with daily IT incidents and requests. You’ll troubleshoot hardware/software issues, manage accounts, document cases in ticketing systems, and contribute to ongoing improvement initiatives and innovative projects. You will be part of a team distributed across 8 different countries, making collaboration and communication a key part of your daily work. Key responsibilities 📌 Respond to user inquiries and provide technical support Troubleshoot hardware and software issues (OS, applications, network) Manage user accounts (password resets, access permissions, etc.) Document and track incidents in the ticketing system Escalate complex cases and collaborate with other IT teams Support setup and configuration of new hardware and software Provide guidance and training to users on IT systems and tools Contribute to improvement initiatives and innovative projects We are looking for someone who has ✅ Strong knowledge of Windows and Mac operating systems Experience with common software applications Basic understanding of network concepts and troubleshooting Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to work independently and collaboratively A structured and proactive mindset with strong initiative 💡 A service-oriented approach and consulting mindset Education 🎓 Degree in Computer Science or proven experience in a similar IT support / Service Desk role. Language requirements 🗣 Fluent in Swedish and English Assignment details 📅 Location: Malmö/Lund Workload: Full-time (100%) On-site: Yes Period: 01 March 2026 – 28 February 2027 Last application date: 11 February 2026 ✨ Interested? Apply today – we review candidates continuously. Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for an experienced Data Engineer / Data Warehouse Consultant What You Will Work On Understand, document, and maintain data flows and dependencies across surrounding systems. Analyze existing data warehouse solutions using SQL to identify relationships and improvement opportunities. Investigate, troubleshoot, and resolve incidents related to the data warehouse platform. Coordinate with operations teams and external development partners. Act as the technical requirements owner towards development teams. Participate in incident management and root cause analysis. Support testing, release management, and quality assurance activities. Provide architectural guidance for the existing data warehouse solution. Support governance, information management, and IT security initiatives. Identify, propose, and drive continuous improvements and modernization initiatives. Ensure the data platform remains stable, scalable, and aligned with business requirements. What You Bring Strong experience with SQL. Hands-on experience with SQL Server Integration Services (SSIS). Good understanding of information modeling and data warehouse concepts. Experience with Azure Synapse Analytics and Azure cloud services. Experience working with enterprise-wide Business Intelligence (BI) or Decision Support platforms. Strong analytical skills with the ability to interpret large datasets and translate findings into business value. Experience with incident management, troubleshooting, testing, and release processes. Experience working in large, complex enterprise environments with multiple stakeholders. Ability to work independently and in cross-functional teams. Fluent English, both written and spoken.

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody. Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department Overview:  The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. Team Purpose:  We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose:  We're looking for a site reliability engineer at the intersection of software development and systems engineering. In this role, your focus will be delivering the reliability, performance, and uptime our clients depend on, whilst continuously improving how our systems operate. Day-to-day, you'll tackle complex infrastructure challenges through a combination of thoughtful engineering and considered automation. Rather than fighting fires, you'll work to prevent them. You'll analyse system capacity and performance, identify bottlenecks, and build solutions that scale across our department, not just one team. You will collaborate closely with the DevOps team, but focusing primarily on reliability engineering, operational excellence, and production readiness across the broader engineering org. Key Responsibilities:   Shape SRE; Define how we think about reliability, observability, and operational excellence. Drive the adoption of SRE principles across the organization while building the systems and processes that make those principles measurable – think SLIs, SLOs and error budgets. Scale Through Automation; Champion architectural improvements that enhance both system reliability and deployment velocity. Provide consultation on system architecture, building reusable platforms and frameworks, planning capacity needs, and conducting production readiness reviews to ensure services launch and operate successfully. Drive Technical Excellence; Engage in and improve the lifecycle of microservices, from inception through deployment, operation, observability, and continuous refinement. Lead Through Influence; Partner with engineering and product leadership to embed reliability into our product development lifecycle. Conduct blameless postmortems and drive systemic improvements in incident management. Mentor engineers across the organisation on SRE practices, helping teams take ownership of their service reliability. While this role begins as an IC position, it will play a key part in shaping the future of SRE at Copper Skills and Experience:  Essential   * Experience in designing, analysing, and troubleshooting distributed systems or micro-services architectures. * Established expertise in observability and incident management. * Proven experience in driving organizational Change * Excellent communication skills, with a systematic problem-solving approach. Desirable   * Experience working with production workloads in AWS * Experience working in financial services or similarly regulated environments * Interest in blockchain based technologies and/or ‘decentralised’ finance * Master's degree in Computer Science or Engineering. Why Copper?   At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters. If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place. The interview process at Copper   Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: 1. Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. 2. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. 3. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. 4. Cultural Interview A Conversation that explores our motivations, values and Communication style, helping us understand how you collaborate and align with our team culture  Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. Benefits  In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key remote benefits are highlighted below:  * 35 Days paid time off per annum, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. * Private Health Insurance If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.    Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.