Sökresultat för "incident management"

Din nya roll  Vill du arbeta i en serviceinriktad IT-roll där du verkligen gör skillnad – varje dag? Nu söker vi två juniora supporttekniker till ett spännande uppdrag inom offentlig sektor i Linköping. Här blir du en viktig del av ett engagerat team som supporterar användare i en verksamhet som påverkar tusentals människors vardag. Som 1st line supporttekniker arbetar du med att ta emot och hantera inkommande IT-relaterade ärenden via telefon, chatt och mejl. Du ansvarar för att felsöka, guida användare och dokumentera ärenden i ärendehanteringssystem. Rollen passar dig som är trygg i ditt bemötande, gillar problemlösning och trivs i en miljö med högt tempo och nära samarbete. I rollen kommer du bland annat att arbeta med: - Ta emot inkommande ärenden via telefon, chatt och mejl - Felsökning och hantering av användarnära IT-problem - Ärendehantering kopplat till frågor, fel och beställningar - Dokumentation i ärendehanteringssystem (TopDesk) - Arbeta enligt rutiner och stöd i kunskapsdatabas - Ge professionellt och pedagogiskt stöd till användare - Samarbeta med 2nd line och övriga IT-funktioner Företagspresentation Du kommer att arbeta i en samhällsviktig verksamhet inom offentlig sektor med stort fokus på service och stabil IT-drift. Organisationen levererar IT-tjänster till en bred verksamhet med många användare och arbetar kontinuerligt för att skapa en modern och tillgänglig IT-miljö. Här blir du del av ett större IT-team med starkt samarbete, tydlig struktur och en kultur där arbetsglädje, utveckling och ansvarstagande uppmuntras. Bra att känna till Uppdragets omfattning: Heltid, 100% Anställningsform: Tidsbegränsad anställning som konsult via JobBusters. Arbetsmodell: På plats i Linköping Lön: Enligt överenskommelse Start: Omgående Slut: 2026-08-23, med möjlighet till förlängning Sista ansökningsdag: Vi genomför löpande urval, så skicka in din ansökan så snart som möjligt! I din ansökan: Säkerställ att det tydligt framgår att du är kvalificerad utefter kundens önskade kvalifikationer. För att bli framgångsrik i denna roll behöver du Fullständig gymnasieutbildning Minst 1 års arbetslivserfarenhet av administrativt arbete, exempelvis inom servicefunktion God vana av att arbeta i IT-verktyg och stödsystem samt kunna söka information i system Erfarenhet av att arbeta i ett ärendehanteringssystem Behärska svenska flytande, i tal och skrift Vara serviceinriktad och kunna bemöta användare lugnt och professionellt Ha god samarbetsförmåga och trivas i team Vara ansvarskännande och självgående i ditt arbetssätt Vi erbjuder Trygg anställning med kollektivavtal, försäkringar och tjänstepension Friskvårdsbidrag samt personalrabatter och erbjudanden via Benifex (ex. inom hälsa, fritid, transport och sjukvård) Flexpension och tillgång till Lifeplan pensionstjänst Extra ersättning vid föräldraledighet Företagshälsovård Långsiktiga uppdrag och personlig kontakt med din konsultchef Möjlighet att bygga värdefull erfarenhet, nätverk och framtida utveckling Välkommen med din ansökan Vi går igenom ansökningarna löpande. Då processerna i konsultvärlden ofta går snabbt kan tjänsten tillsättas innan sista ansökningsdatum – vänta därför inte med att skicka in din ansökan! Du behöver inte skriva ett personligt brev utan i stället ber vi dig svara på urvalsfrågorna i samband med ansökan.

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We are looking for an Incident & Operations Engineer II to join our Technical Operations Center team in Kalmar. In this role, you will focus on incident management, ensuring smooth operations with internal systems, providing critical support in resolving technical issues, and recommending as well as implementing long-term operational improvements. Additionally, you will play a key role in supporting our operator and provider partners to maintain high-quality service delivery. We tackle every challenge together as a team, sharing the workload no matter how complex it gets! With our 24/7 operations, we are dedicated to resolving incidents swiftly and keeping business disruptions to an absolute minimum. To help us maintain this high standard of service, your day-to-day responsibilities will include: Collaborate with internal teams to ensure smooth resolution of issues. Conduct in-depth troubleshooting at both the software and network layers to identify and resolve technical problems. Act as the incident commander, ensuring timely resolutions and minimizing system downtime. Monitor the health of our global infrastructure and ensure incidents are managed and escalated as needed. Document and track alerts and incidents for future improvements. Use insights from resolved incidents to drive ongoing system improvements and optimization to ensure smooth resolution of issues. REQUIREMENTS Sinch is a tech company through and through where great ideas are listened to and often implemented - we want you to feel part of the bigger picture! This role is full of challenges and offers plenty of opportunities to grow. To thrive here, you’ll need a curious mindset and a passion for learning. A “can-do” attitude will help you turn obstacles into opportunities and keep you moving forward. Education: A Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent professional experience). Communication: Excellent written and verbal English communication skills, with the ability to explain technical issues clearly to both internal teams and external partners. Problem-Solving: Strong analytical skills and a methodical approach to troubleshooting software or system alerts. Composure: The ability to stay calm and focused in a high-pressure environment, especially when managing multiple tasks or urgent incidents. Flexibility: Ability to work in a 24/7 shift rotation, including nights and weekends. Location: Able to work onsite at our office in Kalmar, Sweden. In addition to the above, it is a strong advantage if you have: Hands-on experience with incident management and platform monitoring. Understanding of network fundamentals such as TCP/IP, DNS, HTTP/S, and BGP. Experience collaborating effectively with internal teams and stakeholders, demonstrating accountability and the ability to take ownership of issues. Knowledge with UNIX and Linux systems. Practical knowledge of cloud infrastructure or containerization. Background in telecoms and wireless communication. Understanding of mobile communications standards like GSM and 4G. Ability to read and interpret code and scripts. Basic SQL skills Our corporate language is English, please submit your application in English OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: The Senior Security Incident Responder is a lead technical authority for incident response execution, responsible for handling the most complex, high-impact, and business-critical security incidents across WPP. The role does not have line management responsibility; people management remains with the Security Incident Management Lead. What you'll be doing: * Advanced Incident Detection, Analysis & Response. * Lead investigations for high-severity and complex security incidents. * Perform deep technical analysis using SIEM, SOAR, EDR/XDR, identity, email, and cloud telemetry. * Execute and oversee containment, eradication, and recovery actions. * Serve as the primary escalation point for complex incidents. * Coordinate with Legal, Privacy, Risk, Technology Operations, and agency teams. * Provide clear technical updates to senior stakeholders. * Lead forensic evidence collection, preservation, and analysis. * Ensure documentation and artefacts are audit-ready. * Support external forensic or law-enforcement engagement when required. * Quality Assurance, Playbook Maturity & Continuous Improvement * Improve incident response playbooks and SOPs. * Lead or support post-incident reviews and ensure actions are tracked. * Mentor Security Incident Responders without line management responsibility. * Partner with Detection Engineering, Threat Intelligence, Automation, and VM teams. * Identify opportunities for automation and response optimisation.   What you'll need: * Extensive hands-on experience responding to enterprise-scale security incidents. * Deep technical expertise across SIEM, SOAR, EDR/XDR, identity, email, and cloud platforms. * Strong forensic, investigation, and root cause analysis skills. * Ability to operate calmly under pressure and communicate clearly. * Experience acting as incident commander or senior escalation point. * Familiarity with MITRE ATT&CK and threat-led response. * Relevant certifications (GCIH, GCFA, GCED, CISSP). * Fluent in written and spoken English   Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

Vi söker dig som vill vara med och forma morgondagens Ale. Hos oss är du med och levererar service och tjänster av bästa kvalitet till Aleborna. Tillsammans skapar 2 500 medarbetare ett Ale, kommunen som fokuserar på invånarna och deras behov. Bli en av oss! Om arbetsplatsen Utvecklingen har gått mot att behovet av digitala lösningar ökat både i kommuner som vår och i övriga samhället. Med detta har även hoten mot vår IT-miljön ökat och för att hantera det behöver vårt team som hanterar drift- och säkerhet förstärkas med en IT-specialist med fokus på IT-säkerhet. Rollen innebär till stor del proaktivt arbete men vid behov även direkt hantering av incidenter. IT-enheten arbetar med service och stöd till kollegor i andra verksamheter i kommunen där de flesta arbetar direkt mot Aleborna. Allt vi gör ska ge nytta för våra kollegor i andra verksamheter och för kommuninvånarna. Vi är en liten enhet där alla har ett varierat arbete där det gäller att kunna se nyttan och helheten för våra användare. Våra uppgifter omfattar allt från den digitala arbetsplatsen för kommunens elever och personal till att sköta drift och underhåll av nät och servrar. Dessutom bidrar vi till kommunens utveckling av digitala verktyg genom utvecklingsprojekt tillsammans med verksamheten. Arbetsuppgifter Som IT-specialist med inriktning säkerhet kommer du att vara delaktig i att säkra Ale kommuns IT-miljö och bidra till en säker digitalisering i kommunen. Du är en del av teamet som arbetar proaktivt med att förhindra framtida hot samt bevakar och snabbt reagerar vid säkerhetsincidenter. En del av ditt arbete innebär att identifiera och analysera potentiella hot, utveckla säkerhetspolicyer, implementera tekniska lösningar och övervaka system kontinuerligt. Befattningen kan komma att ingå i vår beredskapsfunktion. På vår enhet arbetar vi tillsammans både inom enheten och med kommunens verksamheter. Detta innebär att dina arbetsuppgifter också kan omfatta andra områden och frågor än IT-säkerhet. Samarbete är en viktig del av uppdraget. Exempel på arbetsuppgifter Genomföra och leda säkerhetsgranskningar och sårbarhetsbedömning inom IT-projekt och system Övervakning av nätverk och system för att upptäcka hot samt analysera förbättringsmöjligheter Implementera och underhålla säkerhetsåtgärder för att skydda kommunens IT-system och nätverk Utreda och åtgärda samt följa upp säkerhetsrelaterade incidenter Samverka med övriga interna och externa aktörer i frågor som bland annat rör informations- och IT-säkerhet Delta i upphandlingar för att bevaka säkerhetskraven Bevaka omvärlden och tolka nya lagar och regler inom IT-säkerhet som till exempel NIS2, OSL, GDPR Ta fram utbildningspaket med mera till kommunens personal inom säkerhet. Skapa nödvändiga styrande dokument kring kommunens IT-säkerhet Ha rollen som projektledare eller projektdeltagare i olika projekt utifrån din profil. Kvalifikationer För att klara uppdraget behöver du ha relevant utbildning, kunskaper och erfarenhet inom ditt område. Vi ser att du ska kunna arbeta systematiskt i projektform och i samverkan med användare. För tjänsten ska du ha minst 2 års eftergymnasial utbildning inom IT med fokus på IT-säkerhet och arbetslivserfarenhet inom IT.   Vår värdegrund bygger på att tillsammans tar vi ansvar och skapar förtroende. Vi är måna om att våra medarbetare i Ale mår bra och erbjuder där det är möjligt flexibel arbetstid, friskvårdsbidrag samt förmånliga kollektivavtal. Vill du veta mer om hur det är att arbeta i Ale kommun? Läs mer här: https://ale.se/om-kommunen/jobba-i-ale-kommun.html  Tillsammans skapar vi möjligheter, här finns en plats för alla och vi har nära till varandra.    Har du skyddade personuppgifter ska du INTE söka via systemet utan kontakta rekryteringsansvarig för hantering av din ansökan. För att underlätta rekryteringsarbetet ber vi dig att bifoga relevanta intyg och betyg för tjänsten du söker samt vid eventuell intervju ha möjlighet att uppvisa giltig ID-handling. Vi har endast möjlighet att ta emot ansökningar via Varbi. Vi strävar efter en jämn könsfördelning och ser mångfald som en styrka och välkomnar därför sökande med olika bakgrund. Vill du veta mer om hur det är att arbeta i Ale kommun? Läs mer här: Jobba i Ale kommun | Ale kommun Inför rekryteringsarbetet har vi tagit ställning till rekryteringskanaler och marknadsföring. Vi undanber oss därför bestämt kontakt med mediesäljare, rekryteringssajter och liknande. Vi använder e-rekrytering för att effektivisera och kvalitetssäkra rekryteringsarbetet. Alla dina uppgifter sparas på ditt CV-konto och du kan enkelt logga in och uppdatera dina uppgifter när du vill. Fyll därför i dina uppgifter så omsorgsfullt som möjligt för att ge en rättvisande bild av dig själv.  Dina personuppgifter behandlas i Varbi under rekryteringsprocessen och i den utsträckning detta är nödvändigt för att uppfylla lagstiftningen. Ansökan raderas 24 månader efter avslutande av rekrytering. Om du har ett Varbi-konto kan du använda redigeringen av din profil för att radera, ladda upp och redigera information. Kontakta annars Ale kommun. Vi vill upplysa om att din ansökan är en offentlig handling enligt offentlighetsprincipen.

📍 Malmö/Lund | 🕒 Heltid | 🏢 On-site | 🌍 Svenska & Engelska Are you passionate about IT support and enjoy solving technical challenges while delivering great service? 🚀 We are now looking for a Service Desk Technician to join an international Internal Service Desk team supporting users across multiple countries. This is a hands-on role where you’ll be the first point of contact for IT-related issues, working on-site in Malmö while collaborating closely with colleagues globally. 🌍✨ About the role 💼 As a Service Desk Technician, you will support end users with daily IT incidents and requests. You’ll troubleshoot hardware/software issues, manage accounts, document cases in ticketing systems, and contribute to ongoing improvement initiatives and innovative projects. You will be part of a team distributed across 8 different countries, making collaboration and communication a key part of your daily work. Key responsibilities 📌 Respond to user inquiries and provide technical support Troubleshoot hardware and software issues (OS, applications, network) Manage user accounts (password resets, access permissions, etc.) Document and track incidents in the ticketing system Escalate complex cases and collaborate with other IT teams Support setup and configuration of new hardware and software Provide guidance and training to users on IT systems and tools Contribute to improvement initiatives and innovative projects We are looking for someone who has ✅ Strong knowledge of Windows and Mac operating systems Experience with common software applications Basic understanding of network concepts and troubleshooting Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to work independently and collaboratively A structured and proactive mindset with strong initiative 💡 A service-oriented approach and consulting mindset Education 🎓 Degree in Computer Science or proven experience in a similar IT support / Service Desk role. Language requirements 🗣 Fluent in Swedish and English Assignment details 📅 Location: Malmö/Lund Workload: Full-time (100%) On-site: Yes Period: 01 March 2026 – 28 February 2027 Last application date: 11 February 2026 ✨ Interested? Apply today – we review candidates continuously. Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.

Om din roll Som Information Security, Compliance & Risk Specialist arbetar du strukturerat och verksamhetsnära med att omsätta krav inom informationssäkerhet, regelefterlevnad och riskhantering till praktiskt värde. Du bidrar till att säkerställa efterlevnad av regelverk och är en viktig del i arbetet med att identifiera, förebygga och följa upp risker i en komplex omnichannel-verksamhet. Du samarbetar tätt med funktioner inom verksamheten och externa aktörer och verkar i gränslandet mellan teknik, regelverk och affär i frågor som rör dataskydd, compliance och risk. Rollen kombinerar operativt arbete med analys, uppföljning och utveckling av arbetssätt inom säkerhet och compliance. Exempel på arbetsuppgifter:  Stödja och vidareutveckla Åhléns arbete inom informationssäkerhet, compliance och risk Säkerställa efterlevnad av lagar, regelverk och interna policys som berör GDPR och PCI DSS Genomföra och följa upp riskbedömningar kopplade till informationssäkerhet, betalflöden, system och leverantörer Delta i arbete kring bedrägeririsker (fraud), incidenthantering och uppföljning av förbättringsåtgärder Analys och följa upp säkerhetsincidenter, avvikelser och identifierade förbättringsåtgärder Bidra till framtagning och uppdatering av styrande dokument, riktlinjer och utbildningsmaterial Delta i bedömning av säkerhets-, risk- och compliancekrav vid upphandling, onboarding och uppföljning av externa leverantörer. Omvärldsbevaka relevanta förändringar inom regelverk och praxis avseende informationssäkerhet, dataskydd och betalningar, samt bidra med analyser och rekommendationer kring nödvändiga åtgärder. Vi erbjuder dig: Åhléns är ett välkänt retailbolag med över 120 års historia och en tydlig ambition att fortsätta utvecklas genom digitalisering, innovation och hållbara arbetssätt. Hos oss får du arbeta i en affärsnära roll där säkerhet, risk och compliance är en självklar del av vår tillväxtresa. Du blir en del av ett engagerat team och får möjlighet att påverka, samarbeta tvärfunktionellt och utveckla arbetssätt i en organisation med högt tempo och stort kundfokus. Till oss tar du med dig: Några års erfarenhet av arbete inom informationssäkerhet, IT-risk eller compliance God kunskap om GDPR och dataskydd Erfarenhet av eller god förståelse för PCI DSS och betalrelaterade säkerhetskrav Erfarenhet av riskanalyser och uppföljning av säkerhets- och complianceåtgärder Meriterande: erfarenhet från retail, e-handel eller betalningsintensiv verksamhet samt kännedom om standarder som ISO/IEC 27001. För att lyckas i rollen krävs att du är strukturerad, analytisk och lösningsorienterad, med god kommunikativ förmåga och ett affärsmedvetet förhållningssätt. Du trivs med att arbeta självständigt och tvärfunktionellt i en föränderlig miljö. Om rekryteringen Tjänsten är en tillsvidareanställning på heltid. Du är placerad på vårt huvudkontor på Dalagatan 100 och vi ser gärna att du kan börja hos oss så snart som möjligt. Urval och intervjuer kan komma att ske löpande och tjänsten kan tillsättas innan sista ansökningsdag, så skicka in din ansökan redan idag! Som Information Security, Compliance & Risk Specialist på Åhléns blir du en del av ett passionerat team som drivs av affärsmannaskap och entreprenörskap. Vi ger dig förtroende och möjligheten att växa i en utvecklande miljö. Med det hälsar vi dig varmt välkommen till Åhléns!

Copilot said: Overview As a Senior Critical Environment Technician (CET) within Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help maintain the critical infrastructure that powers Microsoft’s global cloud platform. This hands-on role combines technical expertise, operational leadership, and incident management to ensure datacentre systems remain safe, reliable, and available. You will work closely with vendors, site leadership, and fellow technicians to manage maintenance activities, respond to operational incidents, mitigate risk, and support a culture of safety and operational excellence. The role also involves mentoring colleagues, troubleshooting complex equipment issues, and using monitoring and telemetry platforms to optimise system performance. CO+I is the organisation responsible for delivering the infrastructure behind Microsoft services such as Azure, Office 365, Bing, Xbox, and OneDrive. The team is dedicated to employee growth through training, career development programmes, professional certifications, and opportunities for advancement. Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses worldwide. Sustainability, innovation, and operational excellence are central to how we design, build, and operate our global infrastructure. Our mission is to empower every person and organisation on the planet to achieve more. Guided by our values of respect, integrity, and accountability, we strive to create an inclusive culture where everyone can thrive. Responsibilities Act as a technical specialist within a critical environment discipline such as electrical, mechanical, controls, or generator systems. Perform advanced operational tasks independently and provide technical guidance to colleagues. Inspect and monitor critical facility infrastructure, including HVAC, electrical, mechanical, and control systems, identifying and escalating abnormal conditions. Use the Computerised Maintenance Management System (CMMS) to manage assets, maintenance activities, and work orders. Lead and coordinate incident response activities to restore service and minimise operational impact. Follow, improve, and support Emergency Operating Procedures (EOPs), Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs). Perform planned, predictive, and corrective maintenance on critical infrastructure equipment. Troubleshoot systems, equipment, subsystems, and components within your area of expertise. Mentor and support technicians by sharing technical knowledge and troubleshooting expertise. Ensure compliance with all safety, security, environmental health and safety (EH&S), and operational standards. Promote a culture of accountability, teamwork, and continuous improvement. Embody Microsoft’s culture and values in all aspects of work. Qualifications Required Qualifications High School Diploma, GED, or equivalent, with significant experience in mission-critical environments such as datacentres, manufacturing, healthcare, pharmaceutical facilities, energy infrastructure, or similar industries; or equivalent practical experience. Experience within a specialised technical discipline, such as mechanical, electrical, controls, or a related field. Security Requirements Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including: Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter. Preferred Qualifications Extensive experience working in mission-critical operations or critical infrastructure environments. Associate’s Degree, technical trade certification, military training, or other relevant technical qualifications. Advanced technical expertise within a specialised discipline and a proven ability to troubleshoot complex systems independently. Compensation & Benefits The typical base salary range for this role in Sweden is SEK 520,000 – 749,000 per year. Additional benefits and compensation may apply depending on employment type and location. For more information, visit: Microsoft Sweden Pay & Benefits Information This position will remain open for a minimum of 5 days, with applications accepted on an ongoing basis until the role is filled.

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for an experienced Data Engineer / Data Warehouse Consultant What You Will Work On Understand, document, and maintain data flows and dependencies across surrounding systems. Analyze existing data warehouse solutions using SQL to identify relationships and improvement opportunities. Investigate, troubleshoot, and resolve incidents related to the data warehouse platform. Coordinate with operations teams and external development partners. Act as the technical requirements owner towards development teams. Participate in incident management and root cause analysis. Support testing, release management, and quality assurance activities. Provide architectural guidance for the existing data warehouse solution. Support governance, information management, and IT security initiatives. Identify, propose, and drive continuous improvements and modernization initiatives. Ensure the data platform remains stable, scalable, and aligned with business requirements. What You Bring Strong experience with SQL. Hands-on experience with SQL Server Integration Services (SSIS). Good understanding of information modeling and data warehouse concepts. Experience with Azure Synapse Analytics and Azure cloud services. Experience working with enterprise-wide Business Intelligence (BI) or Decision Support platforms. Strong analytical skills with the ability to interpret large datasets and translate findings into business value. Experience with incident management, troubleshooting, testing, and release processes. Experience working in large, complex enterprise environments with multiple stakeholders. Ability to work independently and in cross-functional teams. Fluent English, both written and spoken.

Join our team and drive service stability across our platform About the role As a Service Reliability Manager, you are responsible for ensuring the availability, stability, and operational reliability of our customer-facing services. You act as a central coordination point across Product, Development, Operations, customer-facing teams, and external partners. Your focus is to proactively prevent service disruptions, manage incidents effectively when they occur, and continuously improve how we work with reliability across the organization. You coordinate incident management, release readiness, and operational communication, ensuring the right stakeholders are involved at the right time. In the event of incidents, you take on a leading coordination role, creating clarity, structure, and momentum in situations where it matters most. You also monitor service performance through SLAs, SLOs, and operational metrics, identify risks related to dependencies, and drive improvements through follow-ups, root cause analysis, and close collaboration with teams across the business. This is a role for someone who enjoys working at the intersection of technology, operations, and communication — and who wants to build reliable services together with others, rather than owning them alone. About you We believe you are a structured and communicative professional who is comfortable taking ownership in complex and sometimes high-pressure situations. You enjoy bringing clarity when things are uncertain, and you build trust by coordinating people, processes, and information in a thoughtful and pragmatic way. To be successful in this role, we believe you have: At least 5 years of relevant experience in service reliability, incident management, operations, service delivery, or similar roles in a technical environment Experience coordinating cross-functional teams and working with both technical and business stakeholders A solid understanding of service availability, operational risk, production readiness, and continuous improvement Experience working with SLAs, SLOs, operational metrics, or similar frameworks Strong communication skills and the ability to create structure and clarity, especially during incidents or time-critical situations Fluent in English and Swedish, Dutch and/or Danish is a plus It’s a bonus if you have experience in roles such as Incident Coordinator, Service Delivery Manager, or similar, along with familiarity with ITIL, change management, release governance, or operational readiness practices. Experience with monitoring and observability tools, incident tooling, status pages, or coordinating external suppliers and partners is also a plus. As a person, you are collaborative, analytical, and comfortable making decisions when needed. You remain calm and focused under pressure, and you take a proactive approach to identifying risks and driving improvements. You enjoy working closely with others and contribute to a culture where reliability is a shared responsibility across teams. Who We Are We are Bjorn Lunden, the business platform that simplifies everyday life for small and medium-sized businesses. Our belief is simple: every business deserves opportunities to grow, and we’re here to make that happen 🐻. We’re on an exciting journey. With bold ambitions, our vision is to become one of the leading providers of accounting and financial software solutions in Northwestern Europe. With our roots in Hälsingland, specifically in the small village of Näsviken, we’ve grown rapidly in recent years, transforming from a smaller national company into an international group. Today, we operate in Sweden, the Netherlands, and Denmark. Our goal is straightforward: to make life a little easier for entrepreneurs and business owners. We believe we can do that through great software, knowledge, innovation, and TACO. Not the kind you might be thinking of - but our version: Trust, Ambition, Collaboration, and Ownership. What We Offer We offer you a role in an international, growing company with a strong market position and the ambition to challenge industry giants. The wellbeing of our employees truly matters to us, and we want to be a fair and responsible employer where people feel good and enjoy their work. We strive for a healthy work-life balance and support this through competitive conditions and benefits and flexible work opportunities. We want to be the natural first choice for people who want to thrive and have fun at work. Application We are looking for a Service Reliability Manager in Stockholm, Hudiksvall, or Näsviken. The application deadline is 9 August 2026, but selection and interviews may take place on an ongoing basis. The position may therefore be filled before the deadline, so we encourage you to apply as soon as possible. If you have any questions about the role, please contact: Erika Sundman, Team Manager, Erika.Sundman@bjornlunden.com *For this recruitment, we kindly ask that recruitment agencies or other external partners refrain from contacting us.

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody. Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department Overview:  The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. Team Purpose:  We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose:  We're looking for a site reliability engineer at the intersection of software development and systems engineering. In this role, your focus will be delivering the reliability, performance, and uptime our clients depend on, whilst continuously improving how our systems operate. Day-to-day, you'll tackle complex infrastructure challenges through a combination of thoughtful engineering and considered automation. Rather than fighting fires, you'll work to prevent them. You'll analyse system capacity and performance, identify bottlenecks, and build solutions that scale across our department, not just one team. You will collaborate closely with the DevOps team, but focusing primarily on reliability engineering, operational excellence, and production readiness across the broader engineering org. Key Responsibilities:   Shape SRE; Define how we think about reliability, observability, and operational excellence. Drive the adoption of SRE principles across the organization while building the systems and processes that make those principles measurable – think SLIs, SLOs and error budgets. Scale Through Automation; Champion architectural improvements that enhance both system reliability and deployment velocity. Provide consultation on system architecture, building reusable platforms and frameworks, planning capacity needs, and conducting production readiness reviews to ensure services launch and operate successfully. Drive Technical Excellence; Engage in and improve the lifecycle of microservices, from inception through deployment, operation, observability, and continuous refinement. Lead Through Influence; Partner with engineering and product leadership to embed reliability into our product development lifecycle. Conduct blameless postmortems and drive systemic improvements in incident management. Mentor engineers across the organisation on SRE practices, helping teams take ownership of their service reliability. While this role begins as an IC position, it will play a key part in shaping the future of SRE at Copper Skills and Experience:  Essential   * Experience in designing, analysing, and troubleshooting distributed systems or micro-services architectures. * Established expertise in observability and incident management. * Proven experience in driving organizational Change * Excellent communication skills, with a systematic problem-solving approach. Desirable   * Experience working with production workloads in AWS * Experience working in financial services or similarly regulated environments * Interest in blockchain based technologies and/or ‘decentralised’ finance * Master's degree in Computer Science or Engineering. Why Copper?   At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters. If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place. The interview process at Copper   Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: 1. Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. 2. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. 3. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. 4. Cultural Interview A Conversation that explores our motivations, values and Communication style, helping us understand how you collaborate and align with our team culture  Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. Benefits  In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key remote benefits are highlighted below:  * 35 Days paid time off per annum, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. * Private Health Insurance If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.    Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.

About the role We are looking for a Senior DevOps Engineer to join our DevOps team and take ownership of cloud and platform environments as we scale our SaaS platform. In this role, you will play a key part in ensuring the reliability, security, and continuous improvement of our infrastructure and DevOps pipelines. You will work hands-on together with the development and operations team to maintain production stability and enable efficient delivery. You will join a senior DevOps team consisting of two Senior DevOps Engineers and one Senior DBA, working collaboratively across multiple locations. What you'll do Cloud & Platform Management * Manage and operate Kubernetes workloads with best practices for scalability and resilience * Maintain and develop our cloud and platform environments * Work with ingress solutions such as NGINX (or equivalent) DevOps & CI/CD * Maintain and improve CI/CD pipelines and environments * Support and troubleshoot build and deployment workflows * Work closely with developers to streamline delivery processes Hosting & Infrastructure * Manage server hosting and virtualized infrastructure (VMs) * Perform performance tuning and optimization * Maintain backup solutions and ensure reliability Operations & Incident Management * Monitor systems, clusters, and infrastructure proactively * Participate in incident response and troubleshooting * Collaborate closely with development teams during incidents and changes Your profile * 5+ years of experience in DevOps, cloud infrastructure, or operations in production environments * Hands-on experience with Kubernetes and CI/CD pipelines * Experience working with both Windows and Linux environments * Strong skills in troubleshooting, performance optimization, and production environments * Experience with virtual machines and certificate management Nice-to-have * GitOps practices * Cloud security knowledge * Experience with Grafana or OpenStack You are a collaborative and humble team player who values knowledge sharing and enjoys working closely with others. You take ownership of your work, care about quality, and approach problems in a structured and analytical way. You are comfortable working in production environments where reliability matters. At the same time, you’re curious and motivated to explore new technologies and continuously improve how things are done. About Bjorn Lunden Bjorn Lunden is the business platform that makes everyday life easier for small and medium-sized companies. The conviction is simple: every business deserves the opportunity to grow. The company’s ambitions are high. The vision is to become one of the leading providers of software solutions for accounting and finance in Northwestern Europe. With roots in Hälsingland, in the small village of Näsviken, Bjorn Lunden has grown rapidly in recent years and transformed from a national company into an international group. In addition to Sweden, the company is present in the Netherlands and Denmark. The goal is clear: to make life easier for entrepreneurs and business owners through great software, knowledge, innovation and with our core values TACO — Trust, Ambition, Collaboration and Ownership. The offer Bjorn Lunden offers a role in an international and growing company with a strong market position and bold ambitions to challenge the largest players in the industry. Employee wellbeing is a priority. The company strives to be a fair and responsible employer that supports a healthy work-life balance, offering competitive benefits, 30 days of vacation and flexibility. The ambition is to be the employer of choice for people who value a positive and engaging work environment — and who enjoy having fun at work. About Amendo Amendo is one of Sweden’s leading recruitment and consulting company, with a clear focus on accounting, banking, finance, insurance, IT, and tech roles and expertise. We help companies grow and people develop - we are your trusted and dedicated talent partner. Follow us on Linkedin, Instagram and Facebook. Questions and contact Bjorn Lunden is working with Amendo in this recruitment process. If you have any questions regarding this specific role, please contact Business Area Manager Johanna Hallenberg at johanna.hallenberg@amendo.se. Interviews and selection are ongoing so please do not hesitate to register your interest in the role.

Summary: Do you want to work in a dynamic and international environment while contributing to safer, more sustainable, and efficient business operations? We are currently seeking an experienced and driven HSSE Specialist to support our operations and strengthen our Health, Safety, Security and Environment performance. As a HSSE Specialist, you will play a key role in developing, implementing, and continuously improving the company’s HSSE management system. You will work closely with management, employees, contractors, and external stakeholders to ensure that risks are effectively managed and that operational activities are carried out safely and in compliance with applicable requirements. We are looking for a candidate who combines strong HSSE expertise with a practical and business-focused approach. You are comfortable working both strategically and operationally and are motivated by building a strong safety culture, improving performance, and supporting people to work safely. Main Responsibilities: • HSSE Management System: Develop, implement, maintain, and continuously improve the company’s HSSE management system, standards, procedures, and work instructions. • Risk Management: Lead and support risk assessments, ALARP reviews, bow-tie assessments, hazard identification, and the implementation of effective risk controls. • Contractor HSSE Management: Support contractor selection, pre-qualification, onboarding, performance monitoring, assurance activities, and the management of high-risk contracts. • Incident Management: Lead or support incident reporting, investigation, root-cause analysis, corrective action tracking, and organizational learning. • Road & Transport Safety: Support journey management, driver safety, transport risk assessments, route planning, and road-safety improvement initiatives. • Auditing & Assurance: Plan and conduct HSSE inspections, audits, assurance reviews, and compliance assessments, and follow up agreed improvement actions. • Performance Monitoring: Develop and maintain HSSE KPIs, dashboards, reports, and trend analyses to support management decision-making and continuous improvement. • Training & Safety Culture: Deliver and coordinate HSSE training, awareness sessions, safety leadership activities, and employee engagement initiatives. HSSE Specialist • Stakeholder Collaboration: Work closely with internal departments, contractors, clients, authorities, and external stakeholders to achieve common HSSE objectives. • Continuous Improvement: Identify improvement opportunities, share lessons learned and good practices, and support the implementation of practical and sustainable solutions. Requirements: • Education: Bachelor’s degree in occupational health and safety, Environmental Science, or another relevant discipline, combined with recognized professional HSSE qualifications. • Professional Qualifications: NEBOSH qualification or equivalent occupational health and safety certification. • Experience: Extensive professional experience within HSSE, preferably in oil and gas, energy, industrial operations, engineering, infrastructure, manufacturing, or another high-risk industry. • Leadership Experience: Proven experience leading HSSE activities, influencing management, and coordinating employees and contractors across multiple locations. • HSSE Management Systems: Strong knowledge of HSSE management systems, risk management, incident investigation, auditing, emergency response, and operational assurance. • Risk Assessment: Practical experience with hazard identification, ALARP, bow-tie analysis, journey management, and the development of risk-control measures. • Contractor Management: Experience supporting contractor HSSE qualification, mobilization, audits, performance reviews, and improvement planning. • Auditing: Qualified or experienced Lead Auditor, with the ability to conduct structured audits, inspections, and compliance reviews. • Digital Fluency: Comfortable using digital reporting tools, databases, dashboards, and Microsoft Office applications to manage and communicate HSSE information. • Languages: Professional proficiency in English, both written and spoken. Meritorious: • Proficiency in Swedish is considered an advantage. • Experience from oil and gas, energy, automotive, manufacturing, engineering, construction, or other complex operational environments. • Experience working within an international organization or a multinational company. • Knowledge of ISO 45001, ISO 14001, ISO 9001, IOGP guidance, or similar recognized management-system standards. • Experience leading improvement projects, safety-culture programmes, or cross-functional HSSE initiatives. • Experience working with multiple sites, projects, employees, and contractors. Personal Attributes: • Visible & Collaborative: You build trust, engage effectively with employees and management, and promote collaboration across functions and organisational levels. • Practical & Business-Focused: You combine strong technical knowledge with a practical approach and understand how to balance risk management with business needs. • Structured & Analytical: You work systematically, maintain high-quality documentation, analyses information effectively, and manage multiple priorities. • Communicative: You communicate complex HSSE matters clearly and confidently and are comfortable presenting recommendations to senior stakeholders. • Proactive & Solution-Oriented: You identify potential risks and improvement opportunities early and take ownership of developing practical solutions. • Influential: You are able to challenge constructively, influence decision-making, and encourage others to take responsibility for HSSE performance. • Resilient & Adaptable: You remain calm under pressure and can respond effectively to changing operational priorities, incidents, and emergency situations. • Continuous Improvement Mindset: You are curious, open to feedback, and motivated by improving systems, processes, and organizational performance.

Overview As a Data Center Technician (DCT) within Microsoft's Cloud Operations & Innovation (CO+I) organisation, you will help build, maintain, and support the infrastructure that powers Microsoft's global cloud services. In this hands-on role, you will deploy and configure hardware, perform troubleshooting and diagnostics, and support hardware refreshes and decommissioning activities. You will follow established operational procedures while helping to ensure the reliability, security, and performance of Microsoft's datacentre environment. This role provides an excellent opportunity to grow your technical expertise, deepen your understanding of datacentre operations, develop mentoring skills, and gain exposure to industry-leading standards in security, hardware management, and operational excellence. CO+I is the team behind Microsoft's cloud platform, supporting services such as Azure, Office 365, Bing, Xbox, and OneDrive. Our employees benefit from extensive training opportunities, professional certifications, career development programmes, and a culture that encourages continuous learning and growth. Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses worldwide. Sustainability, innovation, and operational excellence remain at the heart of our global infrastructure strategy. Our mission is to empower every person and organisation on the planet to achieve more. Guided by our values of respect, integrity, and accountability, we foster an inclusive culture where everyone can thrive. Responsibilities Deploy, install, configure, and stage datacentre hardware according to established standards and procedures. Perform diagnostics and troubleshooting to quickly identify and resolve hardware issues while minimising operational impact. Replace faulty components and perform hardware repairs following standard operating procedures. Conduct post-deployment quality checks, ensuring equipment is correctly staged, labelled, grounded, and cabled. Execute hardware decommissioning activities, including upgrades, refreshes, and simple infrastructure changes. Follow established incident management processes, escalating issues to appropriate technical and operational teams when required. Support and provide guidance to technicians working on complex tasks and projects. Complete role-specific training and continuously develop technical knowledge and operational expertise. Collaborate effectively with teammates by sharing knowledge, participating in team discussions, and supporting operational goals. Demonstrate accountability for service quality, operational excellence, and the overall customer experience. Maintain compliance with Microsoft security, safety, and data management requirements. Embody Microsoft's culture and values in all aspects of work. Qualifications Required Qualifications High School Diploma, GED, or equivalent. Basic knowledge of computer hardware, components, and IT infrastructure. Experience supporting IT equipment, technology systems, or related technical environments. Preferred Qualifications Additional experience supporting IT hardware, datacentre infrastructure, or related technologies. Industry certifications such as: CompTIA A+ CompTIA Server+ CompTIA Network+ Basic Structured Cabling (BSC) Security Requirements Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including: Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter. This role offers an opportunity to develop valuable technical skills while contributing to the infrastructure that powers some of the world's most widely used cloud services. Through hands-on experience, training, and mentorship, you will build a strong foundation for career growth within Microsoft's global datacentre operations organisation.

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.   Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:    Integrity – Collaboration - Relationships – Excellence – Creativity - Results   Join Us, Concentric - "Your World Secured" We are currently looking to hire a Response Co-ordinator to join SPS Global's Corporate Team (A Concentric Company) in Hereford, England, United Kingdom.  *This position requires working onsite from our Hereford, UK, Headquarters. Candidates must be able to work in the office. This is a part-time position, working 32 hours per week.  JOB DESCRIPTION The Response Coordinator serves as a critical member of SPS Global’s Security Operations team, responsible for monitoring global events, managing incident response, supporting field operations, and ensuring the safety of personnel and assets worldwide. This position requires excellent situational awareness, communication skills, and the ability to coordinate logistics and response measures under pressure. Operating 24/7, the Response Coordinator supports real-time decision-making and acts as the first point of contact for incident reporting and escalation. RESPONSIBILITIES  Threat Monitoring & Intelligence: * Continuously monitor open-source intelligence, commercial platforms, internal communication channels, and travel alerts to identify emerging threats or disruptions. * Assess the relevance and credibility of global incidents (e.g., civil unrest, terrorism, natural disasters, cyber threats) and escalate them in accordance with Standard Operating Procedures (SOPs). * Compile and disseminate timely threat assessments and situational reports to internal stakeholders and clients. Incident Management & Emergency Response: * Act as a central point of contact for reporting and coordinating responses to incidents affecting SPS personnel, clients, or operations. * Follow established response protocols to manage critical incidents, ensuring accurate documentation and communication throughout the event's lifecycle. * Liaise with security, operations, and client teams to coordinate safe travel, emergency support, or evacuations when needed. Operational Support: * Maintain oversight of employee and contractor travel, especially in high-risk areas. Ensure movements are tracked and risks are mitigated through pre-travel advisories and monitoring. * Support logistics such as travel bookings and accommodations outside of regular business hours. * Monitor and manage critical systems, including alarm platforms, GPS tracking, and communications systems, to ensure they are functional and escalate issues as necessary. Communication & Coordination: * Serve as the first point of contact for incoming calls, client concerns, and internal security issues. * Maintain close coordination with regional security teams, clients, and leadership to support continuity of operations. * Provide regular updates and intelligence briefings to leadership, clients, and operational teams. Administrative & Compliance: * Ensure all incidents and responses are accurately logged and documented in accordance with internal SOPs and regulatory standards. * Adhere to SPS Global’s operational, ethical, and compliance standards at all times. * Maintain a strong understanding of SPS operational procedures and contribute to the improvement of response protocols. REQUIRED QUALIFICATIONS  * Prior experience working in a GSOC or similar operations center/call center would be advantageous. * This is a full-time position consisting of 8-hour shifts. * The shift system will consist of working either four Night shifts (11:00 pm - 7:00 am), four Morning shifts (7:00 am - 03.00 pm), or four Late shifts (3:00 pm - 11:00 pm), followed by four Rest Days. * Shifts will alternate from 4 x Night then 4 x Rest Days, 4 x Lates then 4 x Rest Days, and finally 4 x Early then 4 x Rest Days, with the sequence then repeating. * Must be able to legally work in the country where this position is located without visa sponsorship. PREFERRED QUALIFICATIONS * Minimum 2 years of experience in a Security Operations Center (GSOC), emergency response, intelligence analysis, military operations, or similar role. * Ability to assess and evaluate sensitive or high-pressure situations, making timely and sound decisions. * Skilled in researching, investigating, and synthesizing complex information from multiple sources to identify and assess potential threats. * Strong organizational and planning capabilities; able to manage multiple tasks and prioritize effectively in dynamic environments. * Excellent written and verbal communication skills, with the ability to clearly convey complex issues to diverse audiences. * Customer service mindset with a professional, solutions-oriented approach to client interactions. * High attention to detail and a commitment to accuracy and accountability. * Proficiency in IT is strongly preferred. * Strong interpersonal skills and professional demeanor when interacting with clients, stakeholders, and team members. COMPENSATION & BENEFITS * 20 Vacation Days plus Bank Holidays (8) * Personal Accident Insurance  * Employee Assistance Program for personal needs * Enrollment into the pension scheme to which SPS contributes 3% of your salary * Credentity Protection - Eclipse Digital Protection by Concentric * Dedicated Security and Intelligence Training Programs for Professional Development  * Coaching and Mentoring Opportunities Hereford, United Kingdom Pay Range £30,000—£30,000 GBP Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.  Our products empower operators across Europe and beyond — from booking and distribution to payments, operations, and guest experience.  About the Role As a Site Reliability Engineer (SRE) in our Platform team, you will ensure the reliability, performance, and resilience of the systems powering the tourism industry. You will apply software engineering principles to solve complex operational challenges and drive automation and proactive improvements across our platform. What You Will Do • Define and track Service Level Objectives (SLOs) and error budgets to improve system reliability and performance • Design and maintain observability solutions across metrics, logs, and traces to provide actionable insights • Contribute to the incident response processes and facilitate blameless post-mortems to drive continuous improvement • Automate operational tasks such as deployments, rollbacks, and recovery to reduce manual effort and toil • Collaborate with Platform Engineers to embed reliability and observability • Review system architectures, identify failure modes, and contribute to a reliability-first technical strategy Who You Are • 5+ years of experience in Site Reliability Engineering, DevOps, or a related software/systems engineering role • Strong software engineering background with the ability to solve operational challenges through code • Deep understanding of reliability principles, including SLIs, SLOs, error budgets, and toil reduction • Hands-on experience with cloud environments and container orchestration platforms such as Kubernetes • Proven experience designing and implementing observability solutions (e.g., Prometheus, Grafana, Honeycomb, Application Insights) • Experience in incident management and a commitment to a blameless, learning-focused culture, with a proactive and data-driven mindset • English proficiency, minimum B1 level, is required for this role Why VISIT? At VISIT, we value a unique blend of professionalism, curiosity, and passion. We look for people who combine confidence with humility, enjoy solving complex challenges, and are motivated by building sustainable, future-proof solutions for the travel industry. What you can expect: – A culture that supports learning, collaboration, and continuous improvement – An international environment with colleagues across more than 10 countries – Work that directly contributes to better experiences for operators, partners, and guests – A company that strives to be reliable, helpful, and constantly improving — with grit and a smile on our faces Location & Ways of Working – Hybrid – Primary office location Gothenburg Interested?  We’d love to hear from you! Apply now and join us in building the future of destination tech together.  About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.    Founded in 1999 and headquartered in Gothenburg, Sweden, VIST Group has grown into a team of 350+ employees across more than 10 countries. We describe ourselves as reliable, helpful, and constantly improving — with grit and a smile on our faces.

Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals. Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today our award-winning technology has been launched across 8 countries (and counting). Our clients are some of the world’s biggest shippers, including Fortune 500 companies. We are also operating Sweden’s largest truck dedicated public charging network and counting. You will: Handle the day-to-day investigation and response from alerts coming from our SIEM Write new or contribute to existing alerts by building or fine tuning alert rules as well as integrating new log sources Participate in incident response, moving quickly from triage to escalation and resolution Improve existing playbooks and create new one to streamline our response capabilities Collaborate with IT and software engineers to ensure Einride is always running an up-to-date environment free of vulnerabilities (both from workstations but also cloud assets) Identify recurring patterns and use them to drive organisational changes We expect you to: 0-3 years of working experience A relevant degree is preferred, but not a hard requirement. You could also be a self-taught security talent with a passion for the field. Familiarity or hands-on experience in securing and monitoring public cloud infrastructure (e.g., GCP, AWS, Azure) as well as enterprise IT (workstations, emails, …) Familiarity or hands-on experience in vulnerability management on multiple layers of the modern IT and software stack Familiarity or hands-on experience with security incident management processes (preferably in a CSIRT) Ability to code/script and automate repetitive tasks Great collaboration and communication skills This is a full-time position based in Stockholm or Gothenburg. We recommend that you submit your application as soon as possible since selection and interviews are held continually. At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact. Please note that as part of our standard recruitment process, we conduct a background control on the final candidate for this role. This may include verification of education, employment history, any relevant professional certifications or other information that may be of our interest.