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Vill du vara med och driva den digitala utvecklingen i vår lagerverksamhet? Vi på Logent söker en strukturerad och tekniskt intresserad Warehouse Management System (WMS)-koordinator som vill ta ett nyckelansvar för vårt WMS och säkerställa att våra flöden fungerar effektivt – dag ut och dag in. Om rollen: Som WMS-koordinator är du vår interna expert och superuser på våra olika WMS. Du arbetar i gränslandet mellan IT, operations och kund och ser till att systemet stödjer verksamhetens behov på bästa sätt. En viktig del av rollen är även att koordinera och optimera arbetet kopplat till vår automationsanläggning. Dina huvudsakliga arbetsuppgifter: Förvalta, konfigurera och optimera den dagliga driften i vår WMS-miljö Koordinera flöden och hantera avvikelser Felsöka systemrelaterade problem och koordinera lösningar med IT och leverantörer Driva och delta i projekt som rör utveckling, systemuppgraderingar, kundimplementationer och nya flöden Utbilda och stötta operativ personal i användning av systemmiljö Fungera som länk mellan lagerverksamheten, IT och systemleverantörer Analysera data och ta fram underlag för effektivisering av lagerprocesser Vi söker dig som: Har erfarenhet av att arbeta med WMS i en lager- eller logistikmiljö Är van att arbeta med utveckling, systemkonfiguration, parametersättning eller liknande Har god förståelse för lagerprocesser (inleverans, plockning, utleverans, inventering) Kommunicerar tydligt på svenska och engelska, i tal och skrift Är självgående, lösningsorienterad och trivs i en roll med stor variation Det är meriterande om du har: Erfarenhet från multiclient 3PL-miljö med flera parallella kunduppdrag Tidigare erfarenhet av IMI-Go, IMI, Astro, AutoStore eller E-manager Vana av projektledning eller att driva förändringsarbete Vi erbjuder: En nyckelroll i ett växande logistikbolag med modern automationsteknik Heltidstjänst med konkurrenskraftiga villkor Möjlighet att påverka hur vi arbetar med system och processer Engagerade kollegor och en kultur som värdesätter initiativkraft Ansökan: Tjänsten är en tillsvidareanställning på heltid med placering i Viared, Borås. Tillträde enligt överenskommelse. Skicka in din ansökan med CV och personligt brev via annonsen – urval sker löpande. Har du frågor om tjänsten är du välkommen att kontakta oss: Thérèse Grivérus therese.griverus@logent.se
Forward Deployed Engineer At Dexory, we believe that real-time data will revolutionise the logistics industry. We are building the ultimate data insights platform that provides companies with unprecedented access to their operations through autonomous data capture and digital twins. As a Forward Deployed Engineer at Dexory, you will sit inside the engineering organisation as an intelligent interface layer between our various engineering teams. Dexory operates with a global fleet of autonomous robots, supported by a 24/7 first-line support team. The Forward Deployed Engineer sits above that layer, taking ownership of complex, ambiguous issues and driving them to resolution or to the right team. You will be one of Dexory’s first Forward Deployed Engineers, representing Dexory at the highest level in customer environments and helping to define how this function operates as we scale. This is a technically demanding role for someone who is as comfortable spotting patterns across weeks of telemetry data as they are at supporting a new customer deployment on the ground. You will query data across logs, databases, and observability tooling, interpret point cloud scan data, and navigate Grafana, AWS, and a range of robotics-specific tooling to investigate issues and understand their root cause. Crucially, you will also use what you learn to improve things — identifying recurring failure modes, feeding structured insights back into the engineering teams, and raising the platform’s reliability across our global fleet. You will also support new customer deployments end-to-end, bridging WMS and network integration questions with robot operational and perception configuration requirements. The right person is defined by their investigative instinct and technical curiosity, not their robotics or logistics background. Domain knowledge is built on the job through close collaboration with the engineering teams. KEY RESPONSIBILITIES * Cross-functional Triage & Investigation: Receive escalated issues from the first-line support team and investigate independently before routing to the relevant engineering teams. Query telemetry data, robot logs, AWS infrastructure, internal tooling and databases — including scan and point cloud data where relevant — to narrow the blast radius of a problem and form a view on root cause before pulling in specialist teams. * Observability & Monitoring: Navigate Grafana dashboards and internal tooling to monitor fleet and site health. Build or extend dashboards and alerting that improve visibility into system performance across deployed sites. Use telemetry data proactively to identify issues before they surface as customer complaints. * New Customer Deployment Support: Work within customer systems to provide white glove deployment support for the Dexory platform end-to-end, covering WMS and ERP integration queries, network and connectivity requirements, robot operational setup, and perception feature configuration. Act as the cross-functional point of contact who can answer or route questions across the full Dexory system. * Intelligent Escalation & Routing: Own the escalation path from first-line support through to the right engineering team. Ensure that when specialist engineers are brought in, they receive a well-structured summary of what has already been investigated, what has been ruled out, and the most likely failure domain. * Customer Communication: Act as a trusted technical advisor to strategic customers throughout deployment and into long-term steady-state operation. Build strong, lasting relationships with customer engineering and operations stakeholders, proactively identifying new opportunities to drive value throughout the lifecycle of an engagement. Run technical workshops and training sessions that drive lasting adoption. Produce clear, professional documentation covering deployment architectures, integration designs, and operational runbooks. * Product & Engineering Feedback: Identify recurring failure patterns across sites and translate them into structured product and engineering feedback. Contribute to internal knowledge bases and runbooks that reduce investigation time for future issues. * Tooling & Automation: Write scripts and tooling that automate repetitive investigation or deployment tasks. Contribute to reusable frameworks that improve the efficiency and consistency of the FDE function as the team grows. REQUIRED QUALIFICATIONS & EXPERIENCE * 4–5+ years of professional solutions engineering or technical operations experience, with a demonstrated ability to advise customer setups and investigate and diagnose complex, multi-system problems independently. * Strong data querying skills: comfortable writing SQL, navigating time-series telemetry data, and pulling structured insight from large, noisy datasets. * Hands-on experience with observability tooling such as Grafana, including building dashboards and using metrics data to diagnose production issues. * Comfortable working in Linux environments: SSH, bash scripting, log analysis, and networking fundamentals. * Experience with cloud infrastructure (AWS or equivalent), containerised deployments with Docker and Kubernetes, and modern data pipeline tooling. * Proficiency in Python or an equivalent scripting language for investigation tooling, automation, and data analysis. * Hands-on experience with AI-assisted development tooling (Anthropic, Google Gemini, OpenAI, or similar). * Strong cross-functional communication skills: able to summarise a complex technical investigation clearly for both engineering teams and customer stakeholders. * High agency with an ability to navigate ambiguity. Comfortable forming and defending an independent view in complex, multi-system situations and driving issues to resolution without close direction. * Willingness and ability to travel internationally to customer sites across Dexory’s global deployment footprint. NICE TO HAVE * Familiarity with robotics systems, ROS2, or point cloud / LiDAR data, or genuine curiosity and aptitude to learn quickly on the job. * Experience with robotics visualisation tooling. * WMS or ERP integration experience (SAP, Manhattan, Oracle WMS, or similar). * Exposure to real-time messaging protocols such as Zenoh, MQTT, or gRPC. * Consulting or structured delivery experience, with familiarity with the discipline of client accountability and project-based delivery. Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results, * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. You will also receive: * Private healthcare via Bupa with 24/7 medical helpline * Life insurance * Income protection * Pension: 4+% employee with option to opt into salary exchange, 5% employer * Employee Assistance Programme - mental wellbeing, financial and legal advice/support * 25 holidays per year * Full meals onsite in Wallingford * Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. Job Title Senior Logistics & Inventory manager Location Hybrid / Hemel Hempstead or London Reporting to Commercial Operations Lead Security Level BPSS What you will be doing The Logistics & Inventory Manager is responsible for leading endtoend logistics and inventory operations across UK, international, and thirdparty warehouse locations. This role ensures compliant, efficient, and scalable movement of IT hardware, maintains accurate and auditable stock records, and drives continuous improvement across the supply chain. You will play a key role in product availability, fulfilment performance, understanding regulatory/trade compliance and supporting the business as it grows its international trading capabilities. Key Responsibilities Leadership & Operations * Lead manage and develop the logistics and inventory team to ensure high performance, accuracy, accountability, and excellent service levels. Creating a culture of continuous improvement. * Oversee day to day logistics operations for both domestic and international shipments through our warehouses and third party warehouses in the UK and abroad. * Partner with wider operational teams to ensure smooth, compliant, and scalable logistics processes. Build * Develop, maintain, and enforce standard operating processes for logistics, inventory, and export compliance. * Reporting, build and produce regular reporting packs for logistics and inventory. Highlighting performance, volumes, and customer experience. * Strengthen and expand the preferred courier network to improve service levels, reliability, and geographic coverage. * Educate our sales teams on the logistics and inventory offerings that we can provide to maximise opportunities and enhance our customer’s experience. * Design and implement data integration layers between logistics and third part warehouses to help improve data accuracy, automation, and end to end visibility across the supply chain Logistics * Ensure all domestic and export activity from quotation stage through to final delivery is managed. * Ensure full compliance with UK & international trade regulations, including export controls, customs documentation, packaging, Incoterms, HMRC requirements, vendor, and destination specific rules * Stay current with regulatory changes affecting IT hardware exports (e.g, dualuse goods, sanctions, embargoes). * Oversee preparation and accuracy of shipping documentation, including commercial invoices, packing lists, licences, certificates, and customs paperwork. * Coordinate international shipments across multiple modes of transport, ensuring on-time, compliant dispatch and customer success. * Monitor carrier performance, transit times, costs to deliver service and cost optimisation. * Evaluate current courier providers against cost, performance, and customer service metrics to ensure they continue to represent best value for money and experience Inventory & Warehouse Management * Oversee warehouse operations and inventory accuracy across internal and third-party sites * Implement controls and processes to maintain stock integrity, traceability, and audit readiness within our warehouses and third parties. * Maintain accurate inventory records within the ERP (NetSuite) and any future WMS platforms, ensuring alignment with finance. * Work closely with the warehouse and supply chain teams to optimise storage, picking, packing, dispatch, and stock movements in line with the SOPs. * Manage inventory levels against customer requirements and aged stock. * Lead stock clearance programmes to reduce aged or obsolete inventory. Business partnering * Build and maintain strong working relationships with freight forwarders, customs brokers, carriers and 3PL providers. * Help and support our sellers when it comes to specific customer requirements to ensure were demonstrating and proving the best possible service and expertise * Negotiate service levels and support performance management of logistics partners. * Collaborate cross functionally with operation, commercial, sales, finance, and customer teams to support demand, fulfilment, and service excellence * Support with internal and external audits, ensuring compliance with financial and trade requirements Requirements Experience * Proven experience in logistics and inventory management ideally within an IT reseller, technology distributor, or hardware focused environment. * Experience managing inventory across multiple locations, including third-party and international warehouses. * Demonstrated people management experience within logistics, warehouse, compliance, and inventory teams. Technical Skills * Strong knowledge of UK export regulations and international shipping requirements. * Experience and knowledge of courier and logistics tools to help book and manage deliveries through their online portals, as well as, helping to create and develop direct links that link directly into our ERP * Familiarity with NetSuite or other ERP/WMS systems (desirable but not essential). * Ability to use government and authoritative sources to stay current with customs, trade, and regulatory changes. * High attention to detail, particularly in asset tracking and documentation. Soft Skills * Confident communicator with experience managing external partners and service providers. * Strong organisational skills, analytical mindset and commitment to accuracy and compliance. > As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, > and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, > age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and > business need.