Sökresultat för "Troubleshooting"

Är du en duktig Supporttekniker som är driven, bra på felsökning av program och system samt har en god kommunikativ förmåga? Är du nyfiken och vill kontinuerligt fortsätta utvecklas inom ditt område? Just nu söker vi dig som jobbar som Onsitetekniker och vill arbeta på ett spännande uppdrag hos en av våra kunder i Solna & Järfälla. Din profil Vi söker dig som har ett stort tekniskt intresse, som drivs av att arbeta med ny teknik och att hänga med i branschens utveckling. Du trivs i en bred roll där du är en del av ett team, men samtidigt är du skicklig på att självständigt ge professionell IT-support till användarna. Du är en positiv och prestigelös person som bidrar till ett bra arbetsklimat och en god teamkänsla. Du trivs med att leverera god service, har en nyfiken personlighet och vill fortsätta att utvecklas. Du triggas av nya utmaningar och tar egna initiativ. I ditt arbete som konsult läggs stor vikt på att kunna samarbeta med andra på ett konstruktivt sätt och att kunna leverera på utsatt tid. Du besitter goda kunskaper i svenska och engelska, i både tal och skrift, samt är van vid dokumentation och administrativ hantering av ärenden inom IT. Det är meriterande om du har tidigare erfarenhet av att arbeta i en stor koncern med komplexa IT-miljöer. Du är serviceinriktad, affärsmässig och proaktiv med att fånga upp potentiella utmaningar innan de uppstår. Du är självgående och har god förmåga att samarbeta med andra samt dela med dig av dina kunskaper. Vidare har du en förmåga att driva dina processer framåt och kommer gärna med förbättringsförslag. Bra kommunikationsförmåga och lyhördhet är fördelaktigt i den här rollen. Vi är på jakt efter dig som har har goda kunskaper inom IT-support, infrastruktur, Windowsklienter, installation av laptops, skrivare, konferensrum etc. Du har god erfarenhet av arbete som Onsitetekniker. Vi ser helst att det är erfarenheter som har införskaffats de senaste åren. Du behöver ha 4-8 års erfarenhet av nedan för att vara aktuell för uppdraget. I  dina huvudsakliga arbetsuppgifter ingår: •    Lösa incidenter och supportera användare där fjärrstyrning inte fungerar eller räcker till. •    Installera och leverera datorer och annan klientnära IT-hårdvara samt säkerställa att vårt register för hårdvaran är uppdaterad. •    Hantera VIP ärenden. •    Support av skrivare och konferensrum. •    Dokumentera ärenden i kunskapsdatabas och i ärendehanteringssystemet för både slutanvändare och IT-resurser. •    Bistå dina kollegor som inte finns fysiskt på plats t ex vid större driftstörningar eller säkerhetsrelaterade incidenter. •    Säkerställa att leveransen från den lokala On-Site Support är hög inom alla ansvarsområden. Befattningen kräver att du genomgår och godkänns enligt gällande bestämmelser för säkerhetsskydd, vilket kan innebära krav på visst medborgarskap. Det här uppdraget utförs 100% onsite i kundens lokaler i Solna & Järfälla vilket ej möjliggör distansarbete. För uppdraget krävs det att du innehar körkortsbehörighet B, då resor mellan kontoren förekommer frekvent. Du har minst gymnasiekompetens och gärna en god teknisk utbildning därefter. Tjänsten är en tillsvidaretjänst på heltid. Vilka är vi? SysPartner erbjuder konsultation inom infrastruktur och systemutveckling samt hostinglösningar och helhetskoncept för IT-drift. SysPartner grundades i Linköping 2005 och har sedan dess expanderat till Västerås, Stockholm, Luleå och Göteborg. SysPartner strävar efter att vara det lilla familjära företaget samtidigt som våra konsulter ofta får chansen att arbeta i en större organisation med spännande tekniska lösningar hos våra kunder. Vi på SysPartner lägger stor vikt vid personliga egenskaper och vad du själv kan inbringa till företaget. Att ta med sig sina personliga intressen till arbetsplatsen är mer än uppskattat! Du kommer som medarbetare att få ta del av givmilda personalförmåner och få vara delaktig i en mängd sociala aktiviteter som ordnas av företaget årligen. I rollen som konsult hos oss får du ett omväxlande jobb med en mängd olika arbetsuppgifter. Du kommer erbjudas konsultuppdrag där du snabbt utvecklar din egen kompetens och kunskap inom relevanta områden. Våra kunder finns i flera branscher och är främst medelstora och stora bolag med spännande miljöer i teknisk framkant. Låter det spännande? Välkommen med din ansökan!

Required Skills: Datacenter / Hardware / Cable Management / Troubleshooting / Root Cause Analysis Description: Required Qualifications: High school diploma, GED, or equivalent, and basic knowledge of computer hardware and components. Preferred Qualifications: High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) of experience supporting IT equipment or related technology. Service Delivery: Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specifically written instructions provided via checklists, guides, standard protocols, emails, guidance from other technicians, and/or direction from management; escalates resolution of challenging or complex tasks to others as needed to meet Service Level Agreements (SLAs) and may perform tasks in tandem with other technicians to comply with procedures and safety protocols. Performs basic diagnostics and troubleshooting with guidance from experienced technicians and by following standard procedures to identify the cause(s) of issues and replace faulty components with minimal customer and business disruption; escalates troubleshooting complex issues appropriately. Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units and Technician Leads. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures seeks clarification and guidance from more experienced technicians as needed; escalates complex decommissioning work and discrepancies in projects or tickets to senior or lead technicians when appropriate; processes data-bearing devices for destruction or confirms any data contained have been eradicated. Managing Services: Contributes to issue tracking through escalations by asking questions and seeking guidance on timely resolution of issues from more experienced technicians. Develop an understanding of cross-functional processes to support partnerships with internal and external stakeholders. Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT); may complete additional training to obtain or maintain relevant role certifications. Data Center Work Environment: Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate tools and Personal Protective Equipment (PPE) for assigned tasks; adheres to and promotes a culture of safety, takes action and alerts others to safety concerns and/or incidents; participates in Get Out And Look (GOAL) safety observations. Complies with security and data management procedures and policies with guidance from other technicians, and completes required security training; may escort third-party vendors or IT support on-premises at data centers or network sites; appropriately takes action and alerts others to security concerns and/or incidents. Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions and staying apprised of the status of others' work, and partnering with other technicians to complete and/or hand off tickets as needed; responds to feedback received on ways to work more effectively within their team and adopts best practices shared within and across technician teams.

We’re looking for an Infrastructure Support Services – Front Line Analyst (OSS) for a global company in Lund. Start is July 13th, 2 years limited contract to begin with. This role is 100% onsite in Lund. Main responsipilities Handle incidents, requests, and tasks as per defined processes and SLA. End user support. Reinstall and refresh IT equipment as per defined processes and life cycle. Ensure proper IT operation on site and troubleshoot IT equipment. Deliver and install requested IT functionalities to users at local and remote sites. Actively contribute ideas to improve IT situation on site and remote sites. Project participation and implementation of global projects at local sites. Support other teams within the IT Function troubleshooting issues. Ensure proper documentation of technical solutions and equipment. Not desk bound job hence will be required to handle light weigh equipment, climb-ing ladder, and moving around freely.  Technical Skills Min 2-3 years of hands-on support for IT Services Great knowledge and troubleshooting experience of Microsoft and Apple products, client applications, mobile platforms (iOS & Android), printer & network equip-ment. Experience of reading, understanding, and following technical documentation, rou-tines, and processes. Basic knowledge about factory equipment and factory specific systems or equiva-lent is meritorious. Experience in project and vendor management will be a plus.  Personal Skills Good analytical, investigational, and troubleshooting skills. Stakeholder management. Multitasking, having the ability to perform several tasks at the same time. Excellent verbal and written skills in English.  Commitment and drive Business-focused. Self-motivated and drive issues independently. Taking responsibility to keep updated and informed about OSS and GSD infor-mation. Results-oriented & concluding work ethic to always deliver in time, in-scope, and on-budget. Personality Service-minded and flexible. Positive attitude with a proactive mindset. Passionate to learn new things. Team player with natural talent in working with people. Can work under pressure and manage stressful situations confidently & effective-ly. Good awareness and appreciation of social and cultural differences Structured and organized. Ability to properly plan, execute and follow up on tasks in a structured way. Reliable and analytical person who always takes accountability/responsibility. This role requires fluency in both English and Swedish. This is a full-time consultant position in Lund through Incluso. Start is July 13th, 2 years limited contract to begin with. This role is 100% onsite in Lund. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.

We are seeking a highly skilled Rotating Equipment Field and Quality Engineer to oversee the installation, commissioning, troubleshooting, and quality assurance of rotating machinery such as pumps, compressors, and motors. The role requires strong technical expertise, field experience, and a commitment to ensuring equipment is delivered and maintained to the highest standards. KEY RESPONSIBILITIES Field Engineering:  Oversee installation, alignment, and commissioning of rotating equipment at project sites.  Conduct on-site inspections, troubleshooting, and performance assessments.  Supervise contractors and vendors during mechanical equipment installation and start-up.  Provide technical support to field teams and interface with engineering and maintenance departments.  Ensure compliance with design/requirements Quality Engineering:  Perform inspections and quality control checks on rotating equipment and associated systems.  Review and approve Quality Control (QC) documentation such as ITPs, FAT/SAT reports, NCRs, and final dossiers.  Ensure compliance with engineering standards, codes (API, ISO, ASME), and project specifications.  Coordinate with suppliers to resolve quality issues and implement corrective actions. Documentation & Reporting:  Prepare detailed technical reports, site inspection reports, and quality audit summaries.  Maintain records of equipment history, failures, and corrective actions.  Support root cause analysis and continuous improvement initiatives.

Key Responsibilities: Support daily automation operations in paint systems Troubleshoot and resolve automation issues Optimize production flow, quality & efficiency Work with cross-functional teams (production, maintenance, engineering) Develop and improve automation programs Required Skills: Robot programming & industrial automation Root cause analysis & troubleshooting Automated production systems Safety standards & pneumatic systems Bonus Skills: ABB IRB 5500 paint robots Paint shop / wet paint processes ATEX environments & 2K paint systems Language: English (Swedish is a plus)

Job Scope High-level purpose of function Responsible for the installation, maintenance, troubleshooting, and repair of low-voltage electrical systems and automation components supporting facility and utility equipment. Ensures reliable operation of power distribution, control systems, and automation infrastructure to maintain optimal plant performance and safety standards. Key Responsibilities Key responsibilities include (but are not limited to) Electrical Maintenance & Repair: · Perform preventive and corrective maintenance on low-voltage electrical systems (up to 1,000V), including lighting, power distribution panels, and control circuits. · Diagnose and repair faults in electrical wiring, motors, sensors, and actuators. Automation Systems Support: · Maintain and troubleshoot PLCs, HMIs, and other automation hardware for facility and utility equipment (e.g., HVAC, compressed air systems, water treatment). · Assist in programming and configuration changes under supervision of maintenance engineers or specialists Installation & Commissioning: · Install new electrical and automation components according to technical drawings and safety standards. · Support commissioning of new equipment and ensure compliance with local electrical codes. Safety & Compliance: · Adhere to electrical safety regulations and company standards (e.g., lockout/tagout procedures). · Maintain accurate documentation of electrical and automation work performed. Continuous Improvement: · Identify opportunities to improve energy efficiency and system reliability. · Collaborate with engineering teams on upgrades and optimisation projects. Accountability/Authorization · Budget responsibility: No · Direct reports: No · Manager work environment responsibility: No · All employees are accountable for complying with safety regulations and actively supporting a safe workplace. Requirements Educational background and previous experience required for the role Qualifications and Experience · Vocational or technical diploma in Electrical Engineering, Automation Technology, or equivalent. · Minimum 3–5 years’ experience in low-voltage electrical systems and automation in an industrial setting (preferably manufacturing or utilities). Specific skills · Strong knowledge of low-voltage electrical systems, wiring standards, and troubleshooting techniques. · Familiarity with PLCs, HMIs, and industrial communication protocols (e.g., Modbus, Profibus). · Ability to read and interpret electrical schematics and automation diagrams. · Competence in using electrical testing instruments (multimeter, insulation tester, etc.).

Are you an engineer who genuinely enjoys being on the production floor, working side by side with operators, troubleshooting machines, and turning practical ideas into reality? At Epishine, you'll combine daily production support with hands-on engineering, helping keep our unique roll-to-roll manufacturing process running reliably while continuously improving our equipment and ways of working. About Epishine Epishine is a Swedish energy impact company, reimagining the capture of light with market leading printed organic solar cells. Our technology captures indoor light to make electronics self-powered, making cables, disposable batteries and unnecessary maintenance a thing of the past. At Epishine, we foster a culture of collaboration, creativity and innovation where we encourage our employees to challenge the status quo and drive innovation. Our company is now growing and we are looking for more driven talents who want to grow and develop together with us! Go to www.epishine.com to read more about Epishine and our vision. The mission As a Production Engineer at Epishine, you will be part of our Production Engineering team, working at the core of our manufacturing operations. Your role will combine hands-on production work, machine maintenance, and operator support with continuous improvement of our unique roll-to-roll process. You will spend a significant part of your time close to the production line - operating equipment, troubleshooting issues, and ensuring stable and efficient day-to-day performance. By being actively involved in the process, you will build a deep understanding of our production challenges, enabling you to identify and implement practical, user-friendly improvements that strengthen both quality and capacity over time. Through your work, you will play an important role in maintaining reliable operations while contributing to the gradual scaling of our production and moving us closer to our vision of making energy a non-issue. Some of your tasks include: Operate, monitor, and maintain production equipment to ensure stable and efficient performance Support and collaborate closely with operators in daily production activities and problem-solving Contribute with mechanical modifications, add-ons, and upgrades to production equipment Identify, analyze, and resolve process deviations and equipment issues Drive and implement practical improvements in production processes, with a focus on usability and reliability Bridge improvements from development into production, ensuring they work effectively in daily operations Review and improve standard operating procedures Build broad process knowledge and train new operators and production engineers Depending on your experience and interests, there is an opportunity to take on a more team-leading role over time. You will collaborate closely with colleagues in Production Engineering, as well as with our R&D and Operations teams. You will initially report to our CTO and be based in our brand-new facilities in Tornby, Linköping. Who are we looking for? This is a role for someone who loves being on the shop floor. We are looking for an experienced Production Engineer who enjoys working close to production - supporting daily operations, working hands-on with equipment, and improving processes in practice. You are comfortable being on the shop floor, collaborating with operators, and helping keep production running smoothly. You likely have a relevant technical education and several years experience in a similar, technical role. You are used to troubleshooting, maintaining equipment, and implementing practical improvements that make a difference in day-to-day operations. Experience with roll-to-roll or similar continuous processes is a strong plus. Familiarity with mechanical modifications, automation, PLCs, or CAD is beneficial. As a person, you are a smooth communicator with a good understanding of how to take complex, technical solutions and make them suitable for the end user of the process (in our case, operators). You enjoy working with people, and you might even have experience of working as a team lead, where your ability to drive projects to the finish line has had a positive, measurable impact on manufacturing processes. You take responsibility for driving your own work forward to achieve results, and with your problem-solving approach, you get to the root of technical challenges to create long-term, sustainable solutions. Since we are a scale-up company where things happen quickly, you need to be flexible and able to quickly change your perspective. You have a humble attitude and are happy to seek help from your colleagues when you need to discuss solutions and measures. Last but not least, you are a reliable "doer" with a positive attitude! As our teams consist of employees from different parts of the world, you should be comfortable communicating both verbally and in writing in English. What do we offer? At Epishine, we offer the chance to be part of an exciting journey and the opportunity to contribute to a more sustainable planet. As a quickly growing scale-up, there will be opportunities for development, and you will have brilliant colleagues to collaborate with and learn from. Additionally, we offer a secure employment with pension and insurance benefits, yearly wellness allowance and a friendly company culture where collaboration, innovation and sustainability are at our core. The employment starts with a 6 month probation period. Application procedure Does this role sound exciting? Then apply today! Applications are open until the 31st of August but the recruitment might complete before that, so apply today if you are interested. Please note that we require the final candidates in this process to visit our facilities. We also use personality- and logic tests as part of our recruitment process to ensure an objective evaluation of candidates. As the role involves some work with thermoplastics, we require candidates to conduct a digital course as well as regular medical check-ups through our occupational health care provider.

Are you a hands-on engineer who thrives in a production environment—working closely with machines, processes, and operators to keep things running smoothly? Do you enjoy a mix of daily operations, troubleshooting, and continuous improvement? Join Epishine as a Production Engineer and play a key role in maintaining and scaling our unique, high-tech manufacturing process. About Epishine Epishine is a Swedish energy impact company, reimagining the capture of light with market leading printed organic solar cells. Our technology captures indoor light to make electronics self-powered, making cables, disposable batteries and unnecessary maintenance a thing of the past. At Epishine, we foster a culture of collaboration, creativity and innovation where we encourage our employees to challenge the status quo and drive innovation. Our company is now growing and we are looking for more driven talents who want to grow and develop together with us! Go to www.epishine.com to read more about Epishine and our vision. The mission As a Production Engineer at Epishine, you will be part of our Production Engineering team, working at the core of our manufacturing operations. Your role will combine hands-on production work, machine maintenance, and operator support with continuous improvement of our unique roll-to-roll process. You will spend a significant part of your time close to the production line - operating equipment, troubleshooting issues, and ensuring stable and efficient day-to-day performance. By being actively involved in the process, you will build a deep understanding of our production challenges, enabling you to identify and implement practical, user-friendly improvements that strengthen both quality and capacity over time. Through your work, you will play an important role in maintaining reliable operations while contributing to the gradual scaling of our production and moving us closer to our vision of making energy a non-issue. Some of your tasks include: Operate, monitor, and maintain production equipment to ensure stable and efficient performance Support and collaborate closely with operators in daily production activities and problem-solving Identify, analyze, and resolve process deviations and equipment issues Drive and implement practical improvements in production processes, with a focus on usability and reliability Bridge improvements from development into production, ensuring they work effectively in daily operations Contribute with mechanical modifications, add-ons, and upgrades to production equipment Review and improve standard operating procedures Build broad process knowledge and train new operators and production engineers Depending on your experience and interests, there is an opportunity to take on a more team-leading role over time. You will collaborate closely with colleagues in Production Engineering, as well as with our R&D and Operations teams. You will initially report to our CTO and be based in our brand-new facilities in Tornby, Linköping. Who are we looking for? We are looking for an experienced Production Engineer who enjoys working close to production—supporting daily operations, working hands-on with equipment, and improving processes in practice. You are comfortable being on the shop floor, collaborating with operators, and helping keep production running smoothly. You likely have a relevant technical education and several years experience in a similar, technical role. You are used to troubleshooting, maintaining equipment, and implementing practical improvements that make a difference in day-to-day operations. Experience with roll-to-roll or similar continuous processes is a strong plus. Familiarity with mechanical modifications, automation, PLCs, or CAD is beneficial. As a person, you are a smooth communicator with a good understanding of how to take complex, technical solutions and make them suitable for the end user of the process (in our case, operators). You enjoy working with people, and you might even have experience of working as a team lead, where your ability to drive projects to the finish line has had a positive, measurable impact on manufacturing processes. You take responsibility for driving your own work forward to achieve results, and with your problem-solving approach, you get to the root of technical challenges to create long-term, sustainable solutions. Since we are a scale-up company where things happen quickly, you need to be flexible and able to quickly change your perspective. You have a humble attitude and are happy to seek help from your colleagues when you need to discuss solutions and measures. Last but not least, you are a reliable "doer" with a positive attitude! As our teams consist of employees from different parts of the world, you should be comfortable communicating both verbally and in writing in English. What do we offer? At Epishine, we offer the chance to be part of an exciting journey and the opportunity to contribute to a more sustainable planet. As a quickly growing scale-up, there will be opportunities for development, and you will have brilliant colleagues to collaborate with and learn from. Additionally, we offer a secure employment with pension and insurance benefits, yearly wellness allowance and a friendly company culture where collaboration, innovation and sustainability are at our core. The employment starts with a 6 month probation period. Application procedure Does this role sound exciting? Then apply today! Applications are open until the 31st of May but selections might be carried out before that so apply today if you are interested. Please note that we require the final candidates in this process to visit our facilities. We also use personality- and logic tests as part of our recruitment process to ensure an objective evaluation of candidates. As the role involves some work with thermoplastics, we require candidates to conduct a digital course as well as regular medical check-ups through our occupational health care provider.

We are looking for a Product Support Specialist based in Malmö to join our team! Spiideo is the leading provider of automated cloud-based solutions for video analysis and streaming of sports. With an entirely new way of recording, sharing, and analyzing sports performance and producing sports for streaming, Spiideo has a unique position in the market. Our solution strikes the perfect balance between performance, simplicity, and accessibility. Today, Spiideo is used by hundreds of organizations globally across multiple sports (including soccer, basketball and ice hockey), ranging from top-tier leagues such as the English Premier League, MLS, LigaMX, USL and NWSL to youth and collegiate programs worldwide. ABOUT THE ROLE As a Product Support Specialist, you will play a key role in ensuring our customers get the best possible experience with our products. Responsibilities: Answering incoming requests from Spiideo customers and triaging according to our Service Level Agreements Act as the first point of contact and advocate for our customers across all products Escalate incidents to our Engineering team when needed Investigate and replicate bugs, and testing new features Collect customer feedback and channel insights back to our product team for improvements Take ownership of the customers' support experience from start to finish Help manage our league processes to provide a seamless customer experience Contribute to delivering a best-in-class support experience Qualifications: A strong interest in helping customers and solving problems Ability to work independently and stay on top of things in a fast-paced environment Excited to be working in a fast-paced environment, including the option to work on weekends and shifts A passion for technology and sports! Experience in a customer facing role Experience with support and help desk tools such as Intercom, Zendesk or similar is highly valued Strong written and verbal communication skills in English Additional languages are considered a plus Flexibility to work evenings, weekends and peak holiday periods What we can offer: A role in a fast-growing sports tech company with a global footprint A fun, skilled and highly motivated international team The opportunity to work with leading sports organizations and teams around the world A modern work environment where we use the latest tools and technologies A centrally located office in Malmö – just a short walk from the central station, in a beautiful building with great facilities A comprehensive pension and insurance package An annual wellness allowance and the opportunity to spend two working hours per week on physical activity Availability Availability to work weekdays + occasional evenings and weekends Ability to work during holiday periods, including summer and Christmas Location: This is a hybrid position in Malmö, Sweden. You will report to the Support & Operations Team Lead - EU & ROW, based in Malmö.

Tobii is the global leader in eye tracking and a pioneer in attention computing. For more than 20 years, we have built technology that understands human attention and intent. Our solutions enable scientific breakthroughs, assistive communication, immersive gaming, safer training environments and the future of human machine interaction. Our technology is used by thousands of companies, universities and research institutes around the world. Many of our customers operate at the frontier of behavioral science, neuroscience and human computer interaction. Headquartered in Stockholm, Tobii operates globally and is listed on Nasdaq Stockholm (TOBII). We are now looking for a people driven and technically curious leader to take responsibility for our Global Customer Care organization and lead a distributed technical support team working close to both customers and engineering. The Opportunity In this role, you will lead a global technical support organization responsible for helping customers succeed with Tobii’s hardware and software solutions after purchase. Your team investigates technical issues, guides customers and resolves complex cases in close collaboration with Product Management, Engineering and Supply Operations. You will manage a distributed team in Sweden, Japan, China and Korea, ensuring efficient case handling, clear ownership and strong collaboration across regions. A unique opportunity to lead a global support team while staying close to both the technology and the customers. Insights from your team help identify patterns, resolve complex issues and contribute to improving the next generation of Tobii products. Your mission • Lead and develop a global team delivering post sales technical support across hardware and software products • Ensure cases are handled professionally, efficiently and with clear ownership from start to resolution • Set goals for the team and team members and secure execution • Provide onboarding, mentoring and coaching to team members • Identify recurring issues and escalate them to Product Management and Engineering • Coordinate support processes, action plans and ways of working across regions • Remove obstacles for the team and ensure focus, efficiency and high service quality • Act as the bridge between customer support and internal product development • Represent the team toward management and ensure clear internal communication We hope you have • An academic background within Psychology, Neuroscience, Computer Science or a related field • Experience leading a distributed team and building a collaborative environment • Several years in customer-facing roles, ideally within technical or systems support • Strong technical understanding and the ability to troubleshoot across hardware, firmware and software • Experience collaborating with engineering teams to investigate technical issues • Strong analytical and problem-solving skills • Business level English in speaking and writing Who are you? You are a hands-on and collaborative leader who enjoys working where customers, technology, and product development intersect. You bring a strong sense of ownership and a succeed together mindset. You are technically curious and enjoy diving into complex issues, identifying patterns and working with engineering and product teams to find the root cause. As a leader, you stay close to the work and support your team in their daily cases. You create clarity, collaborate with stakeholders across the organization and ensure the team delivers efficient and high-quality technical support. The recruitment process Applications are reviewed on an ongoing basis. Please submit your application today, we look forward hearing from you!

Din nya roll  Vill du arbeta i en serviceinriktad IT-roll där du verkligen gör skillnad – varje dag? Nu söker vi två juniora supporttekniker till ett spännande uppdrag inom offentlig sektor i Linköping. Här blir du en viktig del av ett engagerat team som supporterar användare i en verksamhet som påverkar tusentals människors vardag. Som 1st line supporttekniker arbetar du med att ta emot och hantera inkommande IT-relaterade ärenden via telefon, chatt och mejl. Du ansvarar för att felsöka, guida användare och dokumentera ärenden i ärendehanteringssystem. Rollen passar dig som är trygg i ditt bemötande, gillar problemlösning och trivs i en miljö med högt tempo och nära samarbete. I rollen kommer du bland annat att arbeta med: - Ta emot inkommande ärenden via telefon, chatt och mejl - Felsökning och hantering av användarnära IT-problem - Ärendehantering kopplat till frågor, fel och beställningar - Dokumentation i ärendehanteringssystem (TopDesk) - Arbeta enligt rutiner och stöd i kunskapsdatabas - Ge professionellt och pedagogiskt stöd till användare - Samarbeta med 2nd line och övriga IT-funktioner Företagspresentation Du kommer att arbeta i en samhällsviktig verksamhet inom offentlig sektor med stort fokus på service och stabil IT-drift. Organisationen levererar IT-tjänster till en bred verksamhet med många användare och arbetar kontinuerligt för att skapa en modern och tillgänglig IT-miljö. Här blir du del av ett större IT-team med starkt samarbete, tydlig struktur och en kultur där arbetsglädje, utveckling och ansvarstagande uppmuntras. Bra att känna till Uppdragets omfattning: Heltid, 100% Anställningsform: Tidsbegränsad anställning som konsult via JobBusters. Arbetsmodell: På plats i Linköping Lön: Enligt överenskommelse Start: Omgående Slut: 2026-08-23, med möjlighet till förlängning Sista ansökningsdag: Vi genomför löpande urval, så skicka in din ansökan så snart som möjligt! I din ansökan: Säkerställ att det tydligt framgår att du är kvalificerad utefter kundens önskade kvalifikationer. För att bli framgångsrik i denna roll behöver du Fullständig gymnasieutbildning Minst 1 års arbetslivserfarenhet av administrativt arbete, exempelvis inom servicefunktion God vana av att arbeta i IT-verktyg och stödsystem samt kunna söka information i system Erfarenhet av att arbeta i ett ärendehanteringssystem Behärska svenska flytande, i tal och skrift Vara serviceinriktad och kunna bemöta användare lugnt och professionellt Ha god samarbetsförmåga och trivas i team Vara ansvarskännande och självgående i ditt arbetssätt Vi erbjuder Trygg anställning med kollektivavtal, försäkringar och tjänstepension Friskvårdsbidrag samt personalrabatter och erbjudanden via Benifex (ex. inom hälsa, fritid, transport och sjukvård) Flexpension och tillgång till Lifeplan pensionstjänst Extra ersättning vid föräldraledighet Företagshälsovård Långsiktiga uppdrag och personlig kontakt med din konsultchef Möjlighet att bygga värdefull erfarenhet, nätverk och framtida utveckling Välkommen med din ansökan Vi går igenom ansökningarna löpande. Då processerna i konsultvärlden ofta går snabbt kan tjänsten tillsättas innan sista ansökningsdatum – vänta därför inte med att skicka in din ansökan! Du behöver inte skriva ett personligt brev utan i stället ber vi dig svara på urvalsfrågorna i samband med ansökan.

Assignment Description We are looking for an experienced Automation Engineer What You Will Work On Troubleshoot and resolve automation-related production issues Analyze root causes and implement corrective actions Support and maintain PLC, HMI, and SCADA systems Perform PLC programming modifications and system configuration Provide technical support during production disturbances Improve automation system reliability and availability Participate in continuous improvement initiatives Maintain technical documentation and change records Handle deviations and engineering change requests Collaborate with production, maintenance, and engineering teams Optimize automation performance and operational efficiency Support preventive maintenance activities Ensure automation systems operate safely and efficiently What You Bring Degree in Automation Engineering, Electrical Engineering, Mechatronics, or equivalent 2–5+ years of industrial automation experience Experience troubleshooting automation systems in manufacturing Strong knowledge of PLC, HMI, and SCADA systems Experience with Siemens automation platforms (preferred) Strong root cause analysis and problem-solving skills Hands-on experience supporting production environments Ability to work in fast-paced operational environments Strong communication and teamwork skills Good English communication skills Swedish is an advantage

The Opportunity We are looking for a motivated and skilled Senior Mechanical Engineer to join our Local Product Support team for Live Tank Breakers. In this role, you will provide hands-on engineering expertise, contribute to product care activities, and support both internal and external stakeholders with technical solutions. You will work closely both with our teams in the factory and global product support to secure high-quality performance of our products. How You Will Make an Impact Provide hands-on troubleshooting and technical investigations/testing for complex issues. Drive mechanical product improvements to enhance performance, robustness, and manufacturability. Create/maintain drawings and technical documentation (test instructions, procedures) to meet quality and compliance needs. Collaborate with R&D, Global Product Support, factory teams, customers and suppliers to align, transfer knowledge, and deliver solutions. Your Background Degree in Mechanical Engineering (or equivalent experience). Hands-on mechanical work experience; high-voltage equipment knowledge is a plus. CAD proficiency (CREO or similar 3D tools) and ability to produce clear drawings/documentation. Collaborative, proactive communicator, comfortable in cross-functional and international settings. Structured, solution-oriented, and able to work both independently and in teams. English proficiency and basic Swedish. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for a new exciting challenge – apply today! Recruiting manager Alexander Tengzelius, alexander.tengzelius@hitachienergy.com will be happy to answer your questions regarding this position. All other questions should be directed to Talent Acquisition Partner Antra Volujevica, antra.volujevica@hitachienergy.com Union representatives – Sveriges Ingenjörer Philip Bengtsson +46 107 38 25 17, Unionen: Michael Fosselius +46 107 38 46 19, Ledarna: Frank Hollstedt +46 10 7387043.

Overview As a Critical Environment Technician (CET) within Microsoft’s Cloud Operations & Innovation (CO+I) organisation, you will help maintain the critical infrastructure that powers Microsoft’s global cloud platform. In this hands-on role, you will support the operation, maintenance, and reliability of critical facility systems while working closely with vendors, site leadership, and technical teams. Responsibilities include monitoring equipment performance, performing preventative and corrective maintenance, responding to operational incidents, troubleshooting complex systems, and helping ensure the safe and efficient operation of our datacentres. CO+I is the team responsible for the infrastructure behind Microsoft services such as Azure, Office 365, Bing, Xbox, and OneDrive. Employees benefit from ongoing technical training, professional certifications, career development programmes, and opportunities to grow within one of the world's largest cloud infrastructure organisations. Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses globally. Sustainability, innovation, and operational excellence are central to our approach as we continue to expand our world-class cloud services. Our mission is to empower every person and organisation on the planet to achieve more. Through our values of respect, integrity, and accountability, we foster a culture where everyone can succeed and thrive. Responsibilities Act as a technical specialist within a critical environment discipline such as electrical, mechanical, controls, or generator systems. Inspect, monitor, and maintain critical facility infrastructure, including HVAC, mechanical, electrical, and control systems. Identify, investigate, and escalate safety risks, equipment issues, and abnormal operating conditions. Use Computerised Maintenance Management Systems (CMMS) to track assets, manage work orders, and document maintenance activities. Lead or support onsite incident response activities and coordinate corrective actions with facility and engineering teams. Follow and improve Emergency Operating Procedures (EOPs), Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs). Perform planned, predictive, and corrective maintenance on critical equipment and systems. Troubleshoot equipment, subsystems, and infrastructure independently within your area of expertise. Share technical knowledge and provide guidance to less experienced technicians. Ensure compliance with all safety, security, environmental health and safety (EH&S), and operational standards. Support a culture of operational excellence, accountability, and continuous improvement. Embody Microsoft’s culture and values in all aspects of work. Qualifications Required Qualifications High School Diploma, GED, or equivalent, with experience in mission-critical environments such as datacentres, healthcare facilities, manufacturing plants, energy infrastructure, pharmaceutical facilities, or similar operational settings; or equivalent practical experience. Experience within a specialised technical discipline, including mechanical, electrical, controls, or a related field. Security Requirements Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including: Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter. Preferred Qualifications Extensive experience working in mission-critical operations or critical infrastructure environments. Associate’s Degree, technical trade certification, military training, or other relevant technical qualifications. Advanced technical expertise in a specialised discipline with proven troubleshooting and problem-solving capabilities. Experience supporting the operation and maintenance of complex facility systems in high-availability environments.

Are you passionate about low-temperature physics, thermal engineering, and advanced hardware development? At SCALINQ, we're looking for a Cryogenic Engineer to help develop the next generation of cryogenic infrastructure for quantum computing. The role As a Cryogenic Engineer, you will play a key role in developing and optimizing cryogenic hardware solutions for quantum computing applications. Working closely with physicists, design engineers, and test engineers, you will take hardware concepts from simulation through experimental verification and implementation. Your work will directly influence product performance and contribute to shaping SCALINQ’s future technology roadmap. Your responsibilities will include: Developing and optimizing cryogenic hardware systems. Performing thermal simulations and modelling to predict system performance. Designing, supporting, and participating in experimental testing and validation activities. Responsible for Scalinq’s fleet of cryostats; calibration, monitoring, and maintenance. Analyzing measurement data and correlating results with simulation models. Identifying and troubleshooting thermal and cryogenic system challenges. Using simulation insights to guide hardware design decisions. Staying up to date with advancements in cryogenic technologies and modelling techniques. What we offer At SCALINQ, you'll join an ambitious and international team working at the forefront of quantum technology. This is an opportunity to work on complex engineering challenges that push the boundaries of what is technically possible, while contributing to technology that has the potential to transform entire industries. We offer an environment where curiosity, initiative, and technical excellence are valued. You'll have the freedom to influence both technology and ways of working, collaborate with highly skilled colleagues across disciplines, and continuously develop your expertise in a rapidly evolving field. Alongside competitive compensation and healthcare benefits, you'll be part of a company where your contributions have a direct impact on our products, our customers, and our future. You will work alongside experts in quantum technology, cryogenics, microwave engineering, and product development, contributing to technology that enables the future of quantum computing. Who you are You are a curious and hands-on engineer who enjoys solving complex technical challenges and turning theoretical models into real-world hardware solutions. You thrive in collaborative environments and enjoy working across disciplines to achieve ambitious goals. You are analytical, structured, and motivated by understanding how physical systems behave under demanding conditions. You communicate technical concepts clearly and enjoy sharing knowledge and collaborating with colleagues from different backgrounds. You take initiative, approach problems with a practical mindset, and are driven by finding effective solutions. Most importantly, you are excited by the opportunity to contribute to the future of quantum technology. About SCALINQ SCALINQ develops state-of-the-art cryogenic hardware that enables scalable quantum computing systems. Our products are designed to solve some of the most demanding challenges in quantum computing, helping researchers and industry leaders build more powerful and scalable quantum systems. At SCALINQ, we combine cutting-edge research with practical engineering to create commercially viable products. We believe our success comes from the diversity, expertise, and dedication of our people. Requirements Professional or academic experience in cryogenic systems, low-temperature physics, thermal engineering, or comparable hardware-focused environments. Experience with thermal simulation tools such as COMSOL Multiphysics, SolidWorks Thermal, ANSYS, or equivalent. Experience working with experimental verification, testing, or validation of physical systems. Python or MATLAB skills for data analysis and automation. M.Sc. degree in Physics, Mechanical Engineering, Materials Science, Electrical Engineering, or a related discipline, or equivalent industry experience. Particularly relevant backgrounds include cryogenics, thermal engineering, experimental physics, scientific instrumentation, aerospace thermal systems, superconducting technologies, and quantum hardware. Nice to have Hands-on experience with cryogenic refrigerators or low-temperature laboratory environments. Experience designing experiments and validating simulation models. Experience with CAD tools such as SolidWorks, Inventor, or similar. Familiarity with superconducting, RF, microwave, vacuum, or quantum hardware systems. Experience from quantum technology, aerospace, semiconductors, scientific instrumentation, or other advanced engineering environments. Ready to help shape the future of quantum computing? We look forward to your application. Application deadline: 15 August, 2026 Start date: By agreement Position: Full-time Location: Gothenburg Platsa is responsible for the recruitment for this position. If you are offered the role, you will be employed directly by our client. Any questions regarding the position may be directed to the responsible recruiter: Evelina Löfberg evelina.lofberg@platsa.se

As a Backend Engineer, you will be responsible for designing, developing, and maintaining server-side applications and services. Your primary focus will be on building robust and scalable systems that handle data processing, storage, and retrieval efficiently. You will work closely with front-end developers to integrate user-facing elements with server-side logic, ensuring seamless functionality and performance. Key responsibilities include: - Developing and maintaining APIs and microservices to support various applications. - Collaborating with cross-functional teams to define, design, and ship new features. - Writing clean, maintainable, and efficient code while adhering to best practices and coding standards. - Troubleshooting and debugging applications to optimize performance and reliability. - Implementing security measures and data protection protocols to safeguard sensitive information. - Participating in code reviews and providing constructive feedback to peers. - Staying updated with emerging technologies and industry trends to continuously improve the backend architecture. The ideal candidate will have a strong understanding of server-side programming languages, database management, and cloud services, along with excellent problem-solving skills and a passion for delivering high-quality software solutions.