
Spiideo AB · Malmö
We are looking for a Product Support Specialist based in Malmö to join our team! Spiideo is the leading provider of automated cloud-based solutions for video an...
We are looking for a Product Support Specialist based in Malmö to join our team!
Spiideo is the leading provider of automated cloud-based solutions for video analysis and streaming of sports. With an entirely new way of recording, sharing, and analyzing sports performance and producing sports for streaming, Spiideo has a unique position in the market. Our solution strikes the perfect balance between performance, simplicity, and accessibility.
Today, Spiideo is used by hundreds of organizations globally across multiple sports (including soccer, basketball and ice hockey), ranging from top-tier leagues such as the English Premier League, MLS, LigaMX, USL and NWSL to youth and collegiate programs worldwide.
As a Product Support Specialist, you will play a key role in ensuring our customers get the best possible experience with our products.
Answering incoming requests from Spiideo customers and triaging according to our Service Level Agreements
Act as the first point of contact and advocate for our customers across all products
Escalate incidents to our Engineering team when needed
Investigate and replicate bugs, and testing new features
Collect customer feedback and channel insights back to our product team for improvements
Take ownership of the customers' support experience from start to finish
Help manage our league processes to provide a seamless customer experience
Contribute to delivering a best-in-class support experience
A strong interest in helping customers and solving problems
Ability to work independently and stay on top of things in a fast-paced environment
Excited to be working in a fast-paced environment, including the option to work on weekends and shifts
A passion for technology and sports!
Experience in a customer facing role
Experience with support and help desk tools such as Intercom, Zendesk or similar is highly valued
Strong written and verbal communication skills in English
Additional languages are considered a plus
Flexibility to work evenings, weekends and peak holiday periods
A role in a fast-growing sports tech company with a global footprint
A fun, skilled and highly motivated international team
The opportunity to work with leading sports organizations and teams around the world
A modern work environment where we use the latest tools and technologies
A centrally located office in Malmö – just a short walk from the central station, in a beautiful building with great facilities
A comprehensive pension and insurance package
An annual wellness allowance and the opportunity to spend two working hours per week on physical activity
Availability
Availability to work weekdays + occasional evenings and weekends
Ability to work during holiday periods, including summer and Christmas
Location: This is a hybrid position in Malmö, Sweden. You will report to the Support & Operations Team Lead - EU & ROW, based in Malmö.
Location: MalmöTeam: Alarm Monitoring System TeamManager: Joachim Lindell The roleYou will be part of a cross-functional scrum team working with one of Verisure’s most critical domains: alarm handling. The team develops and maintains systems and services used for alarm handling, where reliability, performance, and availability are essential.You'll work on both new development and continuous improvement of existing solutions, taking strong ownership from idea to production. The team is based across Malmö and Linköping, with close collaboration across several countries. What you will be up to Design, develop, test, and maintain frontend, backend services and/or integrations Work end-to-end: requirement analysis, design, implementation, deployment, monitoring and maintenance Improve existing systems with focus on performance, stability, and maintainability Monitor production systems and handle incidents when needed Collaborate closely with product owners, stakeholders, and other development teams Review code, write tests, and contribute to CI/CD, monitoring and releases Take ownership of tasks from idea to production, including documentation, quality assurance and knowledge sharing Support and guide team members and contribute to team development Good fit if you have:3–5 years of hands-on software development experience Strong experience in Microservices, Java and Spring Boot Strong SQL knowledge Experience working in agile scrum teams Nice to have / technologies the team works with: Web technologies (we are transitioning our frontend and welcome experience with modern web frameworks) Message bus (RabbitMQ, Kafka) Kubernetes, Docker, CI/CD NoSQL (Cassandra) Apache Flink Monitoring and observability tools Should I apply? Strong fit if most are true:• You have 3–5 years of experience as a software developer• You take responsibility and drive tasks from start to finish• You care about quality, reliability, and customer experience• You enjoy solving complex problems across multiple systems• You like supporting teammates and contributing to a strong team culture FAQIs this a pure coding role?No. This role combines development with ownership, collaboration, and responsibility for production systems. Will you only be working with new development?No. You will work on both new development and maintenance and improvements of existing solutions. Do I need Delphi experience?No. Delphi is part of the current landscape and can be learned on the job, but Java experience is the key requirement. Bottom lineIf you enjoy working with complex systems, understanding the real customer impact of your work, and working in a team where reliability truly matters, this role is a strong match. People protecting people is what we're all about. We're taking that philosophy seriously by spending time with the people who matter most to us. As a result, our response time in this recruitment may be a little slower than usual during the summer break. We'd still love to hear from you, so please send in your application whenever you're ready. Have a wonderful summer filled with sunshine, laughter, and plenty of peace of mind. About VerisureVerisure is the leading provider of professionally monitored security services in Europe and Latin America. As of 31 December 2025, Verisure provides premium monitored alarm services to a portfolio of ~6.2 million families and small businesses across 18 countries, with a team of more than 30,000 colleagues. For the year ended 31 December 2025, Verisure delivered a strong financial performance: Total Revenue of €3,745 million, Adjusted EBITDA of €1,708 million (46% margin) and Adjusted EBIT of €953 million (25% margin). This performance builds on the Company’s track record of resilient, uninterrupted growth over the long term and highlights the strength of its recurring revenue model. Verisure is majority owned by Hellman & Friedman LLC, a leading private equity investment firm. Beginning October 8th, 2025, Verisure is listed in the Nasdaq Stockholm Stock Exchange. With €3.1 billion raised in primary proceeds, this was the largest IPO in Europe since 2022 and the largest in Sweden in over 25 years. My team and I eagerly await your application! Join us on this journey towards a safer, smarter world. Apply today! If you have questions regarding this position, please reach out to our Group Senior TA Specialist, Robert Jonasson, at robert.jonasson@verisure.com Verisure is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries. Verisure - 35 years of delivering peace of mind.
Location: MalmöDepartment: Service EnablersHiring Manager: Tomas Mellblom The roleAs our new Senior Project Manager at Verisure, you will lead projects focused on delivering global products to our markets, guiding them through the ideation, analysis, development, manufacturing, and go-to-market stages. You will collaborate closely with R&D, IT, Marketing, Operations, Finance, Procurement, Legal, QA, as well as external partners and vendors. You will be responsible for coordinating the end-to-end delivery of projects across cross-functional teams in all markets where we operate. In addition, you will manage project reporting, provide a helicopter view of progress while continuously track key risks and mitigation plans. Success in this role is not about managing spreadsheets. It is about bringing people together around a common objective, creating clarity in complex situations, and ensuring potential risks are identified and addressed before they become problems. You will play a key role in some of Verisure's most important future product initiatives, including sensing technologies and next-generation service enablers that support millions of customers globally. What you will be up to Create and drive end-to-end time plan for execution of defined proposition, ensuring on-time and on-budget delivery Coordinate the development and integration activities for delivery of products to all our markets Track the key dependencies related to the project and ensure the needs are clear to the respective teams. Drive tradeoff decisions and be agile actively re-planning Identify risks early, communicate them clearly, and drive mitigation plans before they impact delivery Raise development blockers or needs for cross-geography coordination to relevant stakeholders to be solved Follow up the project with weekly cross functional meetings and report the progress accordingly Support the development of the Product Development Process to actively drive "better practices" to how we deliver projects in the company Build strong relationships across Verisure's global organization to ensure successful project execution Good fit if you haveExperience leading large multidisciplinary product development projects Experience working with hardware, software, embedded systems, cloud services, or connected products Strong project planning, stakeholder management, and risk management skills Experience working in international and cross-functional environments Strong communication and presentation skills towards senior stakeholders Ability to balance structure, execution, and flexibility in complex environments Nice to have / technologies and areas we work with Product development within HW, IoT, embedded systems, or connected devices Industrialization and manufacturing processes EMS partners and supplier collaboration Agile, hybrid, or stage-gate project delivery models Cybersecurity, sensing technologies, or smart home products Should I apply? Strong fit if most of these resonate with you: Turning complexity into clear action plans comes naturally to you You are comfortable challenging assumptions and raising concerns when needed Building trust and alignment across different teams and cultures is something you enjoy You proactively identify risks rather than react to problems You enjoy helping engineers and specialists focus on what they do best You thrive in environments where relationships and collaboration matter as much as project plans FAQIs this a traditional Project Manager role?Partly. While project management is at the core of the role, the environment is highly technical and product focused. You will work closely with engineering, industrialization, and product development throughout the entire lifecycle. Do I need a technical background?Yes, to some extent. You do not need to be the technical expert in the room, but you should be comfortable working with engineers and understanding technical discussions across multiple disciplines. What is the biggest challenge in this role?Managing dependencies across multiple teams and functions while ensuring risks are identified, communicated, and addressed early enough to keep projects on track. Bottom line If you enjoy leading complex product development initiatives, working with talented engineers across multiple disciplines, and driving projects from idea to reality in a global environment, this is an opportunity to make a significant impact on products used by millions of customers. About VerisureVerisure is the leading provider of professionally monitored security services in Europe and Latin America. As of 31 December 2025, Verisure provides premium monitored alarm services to a portfolio of ~6.2 million families and small businesses across 18 countries, with a team of more than 30,000 colleagues. For the year ended 31 December 2025, Verisure delivered a strong financial performance: Total Revenue of €3,745 million, Adjusted EBITDA of €1,708 million (46% margin) and Adjusted EBIT of €953 million (25% margin). This performance builds on the Company’s track record of resilient, uninterrupted growth over the long term and highlights the strength of its recurring revenue model. Verisure is majority owned by Hellman & Friedman LLC, a leading private equity investment firm. Beginning October 8th, 2025, Verisure is listed in the Nasdaq Stockholm Stock Exchange. With €3.1 billion raised in primary proceeds, this was the largest IPO in Europe since 2022 and the largest in Sweden in over 25 years. My team and I eagerly await your application! Join us on this journey towards a safer, smarter world. Apply today! If you have questions regarding this position, please reach out to our Group Senior TA Specialist, Robert Jonasson, at robert.jonasson@verisure.com Verisure is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries. Verisure - 35 years of delivering peace of mind.
IBM Client Innovation Center Sweden AB is a wholly owned subsidiary of IBM. A fast-paced and dynamic work environment that appears to be both necessary and creating value for our clients through the services we offer. Our head office is in Malmö. IBM Client Innovation Center Sweden AB works with clients in most industries. You will gain further in depth knowledge in several areas, offers and services and you will work with experienced consultants in the world's largest IT companies. One thing is certain, you will develop and grow, by your colleagues, mentors and through the training you will receive. Want to use your technical training and make a real difference? If you are passionate about technology and want to realize your ideas into solutions for our customers, then hang on and become one of us at the IBM Client Innovation Center Sweden AB An IT Specialist integrates hardware, software, and network solutions. He/She identifies project requirements and delivers high-quality solutions to clients in response to varying business needs. An IT Specialist develops proof of concepts, design, develop, build, test and implement systems. He/She has an in-depth understanding of products, offerings and services within their specialty. IT Specialists have the following responsibilities: · Review diagnostics and assess the functionality and efficiency of systems · Implement security measures · Monitor security certificates and company compliance of requirements · Offer technical support to company staff and troubleshoot computer problems · Install and update company software and hardware as needed · Anticipate and report the cost of replacing or updating computer items Desired Experience The incumbent should have experience in atleast one of the technology streams as listed below. In case the profile is shortlisted for further rounds, details about the role will be shared as well. SAP Stream: 7+ years of experience in technologies like SAP CRM, SAP ECC, Hybris, SAP ABAP, S/4 HANA, HANA DB and SAP Cloud platform cross multiple SAP domains (legacy, HANA, SAP cloud platform). Should have relevant experience in Integration concepts and middleware technologies like SAP Process Integration (SAP PI), BPM, BRM, Cloud Platform Integration (CPI), EDI and API Management. Should have experience with SAP Cloud Platform services like CPI, Open connectors, API & Integration advisor for Integration requirements. Must have experience in integrating cloud systems like Ariba, C4C, SuccessFactors with ERP core. Business Intelligence Stream: 7+ years of experience in technologies like Python, Mongo and Teamcity, SSAS Tabular Cubes, Azure Dev-Ops, Automation and Cloud deployments. Person should have sound knowledge in creating tabular models using DAX queries, Standard time intelligence functions. Exposure in SSIS, SSAS, SSRS design & development. Very good knowledge in SQL, DWBI; Knowledge in Power BI, Azure BI will be helpful. Person should be experienced in end-to-end DW design, development and implementation along with knowledge on data modelling techniques and DW Concepts. Knowledge in implementing hierarchies, relationships and roles, and calculated Measures and dimension tables. Development stream: 7+ years of experience in technologies like Java, Spring booth Microservices, Message queues like Kafka, Tririga integration. Minimum 7 years of experience in analysis, design, development, and application deployment of large-scale Java centric enterprise applications Minimum 7 years of deep developer experience in TRIRIGA and/or other IWMS application. Experience in J2EE (JSP, Servlets, EJB, XML, JavaScript, Java) and/or .Net. Working knowledge of RDBMS platforms and SQL including ORACLE, MS SQL Server and/or Sybase SQL Anywhere. Experience in BIRT, Crystal Reports 7+ years of experience with Middle-ware tools (ParaSoft SOA , SOAP-Ui ), open source testing tools (Selenium, JMeter & Jenkins). Should have experience in working with CI/CD tools Dockers and Kubernetes. Managing GitHub for code repository and command lines for automation test execution in Continues Integration (CI). Should be experienced in Sterling Order Management, Inventory Visibility, Order Fulfillment, Delivery Modules and options on Sterling, Order Deviations. Must have experience in Sterling Technology related solutioning, designing, development, configuration and customization and have end to end knowledge of the Sterling Technology solution.