Sida 1 av 528
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. ABOUT THE ROLE The way legal work gets done is changing, and Engagement is at the center of that transformation. We’re looking for an experienced, strategic Engagement Manager to join our growing team and help the world’s top law firms and corporations fundamentally change the way they work with Legora. This is a role for someone who has led change inside large, complex organizations and knows that real transformation is designed and managed. You will own the adoption and long-term success of your accounts: building the relationships, defining the outcomes and serving as the trusted advisor and quarterback who turns Legora into an embedded part of how legal teams operate. At the heart of the role is designing each client’s adoption playbook and delivering multi-year change-management programs that transform how they work. For every account you will build a tailored roadmap, sequence initiatives from initial rollout through firm-wide scaled adoption, define measurable outcomes and ROI and evolve the program as new AI capabilities and use cases emerge. You will be critical as we continue to build a best-in-class adoption program at Legora, helping clients realize measurable ROI, expand successful use cases and transform the way their teams work. WHAT YOU’LL DO You’ll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of Enterprise firms or corporates. Specifically, you will: * Design each client’s adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. * Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the client’s needs and Legora’s capabilities evolve. * Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and guides teams toward maximum value from Legora. * Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews. * Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end account context and coordination. * Partner with GTM on key commercial moments to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities. * Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. WHAT YOU BRING You care deeply about customer outcomes and you know that transformation has to be designed and led. You’re proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers adopt, grow and succeed. We’re looking for: * A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations. * Experience building tailored, client-level transformation roadmaps and adoption plans and steering them to measurable outcomes. * 4 - 8+ years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. * A track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong program and project management skills; you keep multi-workstream initiatives moving and your clients confident. * Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders and roll up your sleeves with hands-on teams. * High EQ: you know when to listen, when to advise and when to act. * A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. * Comfort with metrics and driven by data, customer health, and outcomes over process. WHAT’S IN IT FOR YOU * Global collaboration: Partner with teams and clients domestic and internationally. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Toronto office designed for ambitious builders. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. About the Role The way legal work gets done is changing, and Engagement is at the center of that transformation. We're looking for an experienced, strategic Senior Engagement Team Lead to build and lead a team within our growing Engagement org that helps the world's top law firms and corporations fundamentally change the way they work with Legora. This is a role for someone who has led change inside large, complex organizations and built the teams that deliver it, and knows that real transformation is designed and managed. You will own the adoption and long-term success of an Enterprise vertical — leading a team of Engagement Associates, Managers, and Senior Managers who build the relationships and define the outcomes, while you step in on the highest-stakes accounts as the senior strategic advisor who ensures Legora becomes an embedded part of how legal teams operate. At the heart of the role is building the frameworks and standards your team uses to design each client's adoption playbook and deliver multi-year change-management programs that transform how they work. Across the portfolios on your team you'll set the bar for how a tailored roadmap is built, how initiatives are sequenced from initial rollout through firm-wide scaled adoption, how measurable outcomes and ROI are defined, and how the program evolves as new AI capabilities and use cases emerge. You will be critical as we continue to build a best-in-class adoption program at Legora, scaling the team and the standards that help clients realize measurable ROI, expand successful use cases and transform the way their teams work. What You’ll Do You'll lead a team that owns the post-sale customer experience, across onboarding, adoption and long-term value realization across an Enterprise vertical — firm or corporate. Specifically, you will: Set the standard for how your team designs each client's adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. Build the operating rhythms — portfolio reviews, health inspection, coaching cadences — that keep the team executing against those playbooks, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as clients' needs and Legora's capabilities evolve. Coach the team to act as strategic advisors who deeply understand client goals and legal workflows, stepping in on the highest-stakes accounts yourself to engage executive sponsors, surface high-impact opportunities, and guide clients toward maximum value from Legora. Set the standard for how the team drives sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews — turning what works across portfolios into repeatable, scalable motions. Orchestrate engagement from cross-functional teams across your vertical to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end context across your portfolios. Partner with GTM on key commercial moments across the vertical to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities — coaching the team to lead these conversations and stepping in on the most complex renewals and expansions. Translate segment-level feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What You Bring You care deeply about customer outcomes and you know that transformation has to be designed and led — and that scaling it takes a high-performing team. You're proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers — and the teams behind them — adopt, grow and succeed. We're looking for: A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations — and leading the teams that deliver them. Experience building the standards and operating rhythms that scale tailored, client-level transformation roadmaps and adoption plans across a team and steering them to measurable outcomes. 8+ years in management consulting, customer success, account management, or a related field, with 3+ years managing client-facing teams — including other managers — ideally with exposure to high-growth B2B SaaS or Legal Tech. A track record of driving adoption, retention, and satisfaction across a portfolio of enterprise clients and senior stakeholders — and of developing the people who deliver those outcomes. Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. Strong operational discipline; you build inspection frameworks and run tight rhythms that keep multi-workstream initiatives moving across a team and your clients confident. Excellent communication skills and executive presence — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders, coach your team through them, and roll up your sleeves with hands-on teams. High EQ: you know when to listen, when to advise, when to coach and when to act — and when to step in versus let your team lead. A love of fast-paced, early-stage environments where you build the playbook and the team, not just build for yourself. Deep data fluency; you read portfolio metrics and account health with rigor and use them to drive decisions across the team.
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. About the Role The way legal work gets done is changing, and Engagement is at the center of that transformation. We're looking for an experienced, strategic Senior Engagement Team Lead to build and lead a team within our growing Engagement org that helps the world's top law firms and corporations fundamentally change the way they work with Legora. This is a role for someone who has led change inside large, complex organizations and built the teams that deliver it, and knows that real transformation is designed and managed. You will own the adoption and long-term success of an Enterprise vertical — leading a team of Engagement Associates, Managers, and Senior Managers who build the relationships and define the outcomes, while you step in on the highest-stakes accounts as the senior strategic advisor who ensures Legora becomes an embedded part of how legal teams operate. At the heart of the role is building the frameworks and standards your team uses to design each client's adoption playbook and deliver multi-year change-management programs that transform how they work. Across the portfolios on your team you'll set the bar for how a tailored roadmap is built, how initiatives are sequenced from initial rollout through firm-wide scaled adoption, how measurable outcomes and ROI are defined, and how the program evolves as new AI capabilities and use cases emerge. You will be critical as we continue to build a best-in-class adoption program at Legora, scaling the team and the standards that help clients realize measurable ROI, expand successful use cases and transform the way their teams work. What You’ll Do You'll lead a team that owns the post-sale customer experience, across onboarding, adoption and long-term value realization across an Enterprise vertical — firm or corporate. Specifically, you will: * Set the standard for how your team designs each client's adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. * Build the operating rhythms — portfolio reviews, health inspection, coaching cadences — that keep the team executing against those playbooks, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as clients' needs and Legora's capabilities evolve. * Coach the team to act as strategic advisors who deeply understand client goals and legal workflows, stepping in on the highest-stakes accounts yourself to engage executive sponsors, surface high-impact opportunities, and guide clients toward maximum value from Legora. * Set the standard for how the team drives sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews — turning what works across portfolios into repeatable, scalable motions. * Orchestrate engagement from cross-functional teams across your vertical to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end context across your portfolios. * Partner with GTM on key commercial moments across the vertical to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities — coaching the team to lead these conversations and stepping in on the most complex renewals and expansions. * Translate segment-level feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What You Bring You care deeply about customer outcomes and you know that transformation has to be designed and led — and that scaling it takes a high-performing team. You're proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers — and the teams behind them — adopt, grow and succeed. We're looking for: * A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations — and leading the teams that deliver them. * Experience building the standards and operating rhythms that scale tailored, client-level transformation roadmaps and adoption plans across a team and steering them to measurable outcomes. * 8+ years in management consulting, customer success, account management, or a related field, with 3+ years managing client-facing teams — including other managers — ideally with exposure to high-growth B2B SaaS or Legal Tech. * A track record of driving adoption, retention, and satisfaction across a portfolio of enterprise clients and senior stakeholders — and of developing the people who deliver those outcomes. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong operational discipline; you build inspection frameworks and run tight rhythms that keep multi-workstream initiatives moving across a team and your clients confident. * Excellent communication skills and executive presence — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders, coach your team through them, and roll up your sleeves with hands-on teams. * High EQ: you know when to listen, when to advise, when to coach and when to act — and when to step in versus let your team lead. * A love of fast-paced, early-stage environments where you build the playbook and the team, not just build for yourself. * Deep data fluency; you read portfolio metrics and account health with rigor and use them to drive decisions across the team. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll do You’ll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of Mid-Market firms or corporates. Specifically, you will: Design each client’s adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the client’s needs and Legora’s capabilities evolve. Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and guides teams toward maximum value from Legora. Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews. Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end account context and coordination. Partner with GTM on key commercial moments to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities. Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What you bring You care deeply about customer outcomes and you know that transformation has to be designed and led. You’re proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers adopt, grow and succeed. We’re looking for A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations. Experience building tailored, client-level transformation roadmaps and adoption plans and steering them to measurable outcomes. 3 - 6 years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. A track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders. Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. Strong program and project management skills; you keep multi-workstream initiatives moving and your clients confident. Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders and roll up your sleeves with hands-on teams. High EQ: you know when to listen, when to advise and when to act. A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. Comfort with metrics and driven by data, customer health, and outcomes over process. What we offer: At Legora, you’ll have the chance to build long-term, strategic relationships with some of the world’s leading law firms - working on truly impactful problems from day one. You’ll be part of a fast-scaling, entrepreneurial environment where your ideas matter and your growth is a priority. As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our clients and our product evolution. You’ll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we engage and support legal professionals across the globe. We offer a competitive salary, a high-upside equity program, and full support for relocation to our centrally located Stockholm office - designed for focus, energy, and great collaboration. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place. We’re not just shaping the future of legal tech — we’re defining it. Ready to join us in building the intelligent future of law? What you’ll do You’ll be the face of Legora for our clients post-sale - guiding them from onboarding through adoption, expansion, and renewal. Specifically, you will: Own the customer journey for a growing book of highly intellectual clients - leading law firms and legal teams across Europe and beyond. Lead onboarding and implementation, ensuring clients are set up for success from day one. Proactively drive product adoption and usage through structured enablement, regular check-ins, and tailored success plans. Act as a strategic advisor: understanding client goals, uncovering new use cases, and helping teams realize maximum value. Identify expansion opportunities and then own the commercial negotiation, taking responsibility for renewals and upsells. Monitor customer health metrics and take initiative to reduce churn risk and drive retention. Closely collaborate with Product, Engineering, and Marketing to translate client feedback into actionable insights. Help build and refine our Engagement playbook - we’re building this machine together. We are just getting started on this and your input will not only be appreciated but expected. What you bring You care deeply about customer outcomes - and you know that successful adoption doesn’t just happen. You’re proactive, strategic, and deeply comfortable working with demanding clients. You take pride in being the reason customers stay, grow, and succeed. We’re looking for 5–7 years of experience in Engagement Management, client advisory, account leadership, or similar roles — in a high-growth B2B SaaS environment, professional services, or consulting context. A track record of driving customer retention, expansion, and satisfaction. A hunter mentality. Someone who is comfortable going out, finding and closing commercial opportunities. Experience working with legal, compliance, or other regulated/complex industries and clients - or just ridiculously good at learning as you go. Strong project management and onboarding experience; you keep things moving and your clients confident. Excellent communication skills; written, verbal, and interpersonal. You can manage high-level conversations with legal leaders and roll up your sleeves with hands-on teams. High EQ and commercial instinct, meaning you know when to listen, when to advise, and when to act. A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. Comfortable with metrics - driven by data, customer health, and outcomes over process. Someone who enjoys being in the office 5 days a week. A key component of Legora’s success has been in-person collaboration and we want you to be part of that. What we offer: At Legora, you’ll have the chance to build long-term, strategic relationships with some of the world’s leading law firms - working on truly impactful problems from day one. You’ll be part of a fast-scaling, entrepreneurial environment where your ideas matter and your growth is a priority. As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our clients and our product evolution. You’ll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we engage and support legal professionals across the globe. We offer a competitive salary, a high-upside equity program, and full support for relocation to our centrally located Stockholm office - designed for focus, energy, and great collaboration. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What You'll Do: You'll support the post-sale customer experience, contributing to onboarding, adoption and long-term value realization across Legora's strategic and enterprise accounts. Specifically, you will: * Contribute to each client's adoption playbook: supporting the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. * Help execute against that playbook, owning discrete workstreams from initial rollout to firm-wide scaled adoption and adapting as the client's needs and Legora's capabilities evolve. * Build product fluency and a feel for client goals and legal workflows, surfacing opportunities to the leads you support and helping guide client teams toward value from Legora. * Support a structured operating cadence: preparing success plans and training resources, running enablement sessions, and helping with stakeholder check-ins and value reviews. * Coordinate with cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), helping maintain end-to-end account context and coordination. * Support the team on key commercial moments to help ensure seamless handoffs, continuity, and a great customer experience, and to flag expansion signals to the account lead. * Channel customer feedback to Product, Engineering, and Marketing to help inform roadmap, positioning, and enablement. * Track account health and usage in our tools, surfacing early signals of risk or opportunity to the leads you support. * Learn the craft fast — observing how senior Engagement Managers operate, seeking feedback, and applying it as you grow toward owning accounts of your own. What You Bring: You care deeply about customer outcomes and you're eager to learn how transformation is designed and led. You're proactive, organized and energized by supporting demanding, senior stakeholders through significant change. You take pride in helping customers adopt, grow and succeed. * A foundation in management consulting, client advisory, a customer-facing role in B2B SaaS, or the legal field, ideally with exposure to large, complex organizations. * Experience supporting client-level projects and helping drive them toward measurable outcomes. * 1 - 3 years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. * Exposure to supporting adoption, retention, and satisfaction with enterprise clients and senior stakeholders. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong organizational and project management instincts; you juggle multiple workstreams without dropping detail. * Clear, confident communication skills — written, verbal, and interpersonal. You're comfortable running client calls and supporting senior and hands-on stakeholders alike. * High EQ: you know when to listen, when to ask and when to act. * A love of fast-paced, early-stage environments where you are eager to learn the playbook and contribute to building it. * Comfort with metrics and driven by data, customer health, and outcomes over process. * An appetite for AI — eager to automate your own work and pick up the tools the team uses to create leverage. * Curiosity and a growth mindset — you learn complex products and industries fast and want to grow toward owning accounts of your own. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll do You’ll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of Mid-Market firms or corporates. Specifically, you will: * Design each client’s adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. * Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the client’s needs and Legora’s capabilities evolve. * Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and guides teams toward maximum value from Legora. * Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews. * Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end account context and coordination. * Partner with GTM on key commercial moments to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities. * Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What you bring You care deeply about customer outcomes and you know that transformation has to be designed and led. You’re proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers adopt, grow and succeed. We’re looking for * A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations. * Experience building tailored, client-level transformation roadmaps and adoption plans and steering them to measurable outcomes. * 3 - 6 years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. * A track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong program and project management skills; you keep multi-workstream initiatives moving and your clients confident. * Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders and roll up your sleeves with hands-on teams. * High EQ: you know when to listen, when to advise and when to act. * A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. * Comfort with metrics and driven by data, customer health, and outcomes over process. What we offer: * At Legora, you’ll have the chance to build long-term, strategic relationships with some of the world’s leading law firms - working on truly impactful problems from day one. * You’ll be part of a fast-scaling, entrepreneurial environment where your ideas matter and your growth is a priority. * As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our clients and our product evolution. * You’ll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we engage and support legal professionals across the globe. * We offer a competitive salary, a high-upside equity program, and full support for relocation to our centrally located Stockholm office - designed for focus, energy, and great collaboration. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
ABOUT SANA Sana is an AI lab building superintelligence for work. We believe organizations can accomplish their missions faster when teams can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI. As part of Workday, we are committed to building AI that augments people. If that’s a mission that excites you, you’re in the right place. ABOUT THE ROLE We believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If that’s a mission that excites you, you’ll be in great company at Sana. Join our Stockholm team as an Engagement Associate and work alongside a team of highly motivated people from previous workplaces such as Google AI, Spotify, BCG, and McKinsey. Our Impact team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying our core belief that learning is the foundation of all meaningful change. In the Impact team, we work very closely with the companies who choose Sana. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's customer success, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn, across every industry, and across the globe. WHAT WILL HELP YOU THRIVE * Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity. * Possess grit and determination, allowing you to weather setbacks and persist towards your goals. * Are driven by excellence, striving for greatness in everything you do. * Embody humbleness, always ready to learn from others and unafraid to admit when you're wrong. * Are deeply committed to our mission of changing the way the world learns, and have a genuine passion for global business development. * Possess an entrepreneurial spirit, with the mindset of a founder and the readiness to build our customer success team. * Are impact-driven, motivated to make a difference and continuously push the limits of what's possible. WHAT WE OFFER * Help shape AI's future alongside brilliant minds from Google, Apple, Spotify, Notion, Slack, Databricks, and BCG. * Competitive salary complemented with a competitive RSU program. * Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders. * Work with talented teammates across 5+ countries, and global customers, from our beautiful office in Stockholm.
ABOUT SANA Sana is an AI lab building superintelligence for work. We believe organizations can accomplish their missions faster when teams can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI. As part of Workday, we are committed to building AI that augments people. If that’s a mission that excites you, you’re in the right place. ABOUT THE ROLE We believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If that’s a mission that excites you, you’ll be in great company at Sana. Join our Stockholm team as an Engagement Manager and work alongside a team of highly motivated people from previous workplaces such as Google AI, Spotify, BCG, and McKinsey. Our Impact team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying our core belief that learning is the foundation of all meaningful change. In the Impact team, we work very closely with the companies who choose Sana. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's customer success, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn, across every industry, and across the globe. WHAT WILL HELP YOU THRIVE * Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity. * Possess grit and determination, allowing you to weather setbacks and persist towards your goals. * Are driven by excellence, striving for greatness in everything you do. * Embody humbleness, always ready to learn from others and unafraid to admit when you're wrong. * Are deeply committed to our mission of changing the way the world learns, and have a genuine passion for global business development. * Possess an entrepreneurial spirit, with the mindset of a founder and the readiness to build our customer success team. * Are impact-driven, motivated to make a difference and continuously push the limits of what's possible. WHAT WE OFFER * Help shape AI's future alongside brilliant minds from Google, Apple, Spotify, Notion, Slack, Databricks, and BCG. * Competitive salary complemented with a competitive RSU program. * Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders. * Work with talented teammates across 5+ countries, and global customers, from our beautiful office in Stockholm.
For our local congregation in central Stockholm, we are seeking a dedicated and dynamic Ministry Administrator to join our team. This dual-function role combines strategic administrative oversight with active pastoral ministry. You will play a pivotal role in leading local community outreach, developing spiritual growth programs, and ensuring the smooth day-to-day operations and financial stewardship of the ministry. Key Responsibilities (Listed in order of operational and strategic importance.) 1. Pastoral Leadership & Teaching Serve as an active member of the ministerial and teaching staff, regularly delivering sermons, leading services, and providing pastoral care. Embody and champion the mission, values, and theological vision of the church. 2. Discipleship & Spiritual Development Spearhead the strategy, creation, and implementation of internal departmental discipleship and Christian education programs. Mentor and equip volunteers and small group leaders to foster a thriving, multi-generational church community. 3. Local Ministry & Community Engagement Oversee and coordinate local ministry initiatives, including community outreach projects, localised social initiatives, and the church coffee shop/social hub. Direct local promotional strategies and manage the church’s digital presence across social media platforms to effectively connect with the broader public. 4. Financial Administration & Governance Liaise closely with the Secretary and Treasurer to maintain robust local financial management, including budget monitoring, expense reporting, and resource allocation. Ensure all local administrative functions align with both internal policy and local regulatory requirements. Requirements & Qualifications Ecclesiastical Credentials: Must hold a valid General License (or higher ministerial credentials) with the United Pentecostal Church International (UPCI), or fulfill the equivalent European/national registration requirements recognized by the organization. Theological Alignment: Deep commitment to the Oneness Pentecostal faith, with a proven track record in biblical teaching and pastoral care. Administrative & Communication Skills: Strong organizational skills with experience managing budgets, public outreach, or digital media platforms. Cultural Adaptability: Ability to operate effectively within the contemporary European/Swedish secular context, building meaningful, low-threshold bridges between the church and the local community.
The Opportunity We're currently looking for a Customer Engagement Advisor. Someone to join our Customer Experience Team in order to help deliver seamless, premium customer experiences throughout the entire customer journey. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed. This position is located at Polestar Sales Unit office in Gothenburg, Sweden. The Responsibilities In this role you will represent Polestar by delivering outstanding customer support and guiding customers through inquiries, product details, and online processes. You’ll manage communications across phone, email, and chat, resolve issues promptly, log interactions in CRM systems, and handle complaints professionally. Staying updated on products and meeting performance targets are key to ensuring a seamless customer experience. Responsibilities include: * Building and maintaining friendly professional relationships with customers * Take ownership of the Customer Enquiry – First contact Resolution * Handle incoming, Product, Service and Support calls ensuring identification and verification processes are adhered * Receive and respond to customer emails/cases and chats through to resolution and accordance with agreed Customer Relationship Management (CRM) process, system and data requirements * Make outbound follow up calls * Provide Customers with product information from Product manuals * Support Customers through the customer buying process via Online interactions/navigations on the Polestar Customer Portals and Systems * Logging all Customers contacts and required information on Customer CRM and other required systems * Complaint handling, including resolving and logging of complaints and escalating to appropriate teams * Achieve Key Performance Indicators (KPIs) to meet Service Level Agreements (SLA´s) * Use agreed company methodology and processes to ensure full internal and customer audit trail and compliance is maintained * Keep up to date with Product Knowledge and Policy changes via Product Briefing, Knowledge Management System and attendance at Training The Ideal Candidate To be a great fit for this role, we are searching for you to bring a positive attitude, strong problem-solving abilities, and a genuine focus on creating great experiences for customers. You should be adaptable and quick to learn, comfortable navigating digital tools, and confident in handling different situations with professionalism. A collaborative mindset, curiosity about technology and cars, and the ability to stay organized while managing multiple tasks will help you succeed in this position. Further on, we are searching for you with: * Excellent listening and communication skills * Excellent oral and written communication skills in English and Swedish * Technical platform skills * Enthusiastic and flexible approach with the ability to work as part of a team * Good IT and computer skills (Software/Technology) * Industrial Knowledge: Cars and Technology * Previous automotive experience Polestar is an international company, with various backgrounds represented. English, therefore, is the language of written and spoken communication. And though we have a global presence, we maintain the growth-mindset. Change happens often at Polestar. But so does progress. Expect an accelerating, exciting environment. The Process If the above matches your ambitions, be sure to apply. Our selection process is ongoing, and the job advert will remain open until it’s filled. The Polestar journey is an electric one.
The opportunity We're currently looking for a Customer Engagement Advisor. Someone to join our Customer Experience team and play a key role in putting our customers first, and ensuring our Customer Engagement Centre are offering finest levels of customer service. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed. Working directly with the Contact Centre Team Leaders, our Contact Centre Manager and our Customer Engagement Centre team this role will be key in delivering a hassle-free experience for all our customers. This position is located at our Bicester office and will require a minimum of three days in our office. We believe in a hybrid model when it comes to remote and onsite work, knowing that both in-person collaboration and individual time to focus are needed. What matters most is that people get the time and support to do what needs to be done. And to enjoy doing it, of course. The responsibilities In this role, you'll be expected to champion all areas of customer engagement, putting the customer first in everything you do. Working as a member of the Customer Engagement department, you'll be instrumental in our ambition to be the best in class for customer service and offer all Polestar customers the finest experience. See below for a more thorough breakdown of the various tasks and areas you'll be responsible for: * Handle enquiries from customers via Inbound Calls, Emails, Cases and chats * Outbound follow up and delivery support calls * Become a champion of the Polestar products to be able to give customers the best advice and support * First line Complaint resolution * Other tasks as required for the role The ideal candidate In order to succeed in this role, and at Polestar in general, there are a few characteristics you'll need to have. Integrity, Kindness and Commitment. The ability to take the initiative, to meet set deadlines and requirements, and to always think customer first. As a person you have great time management, and like to work in a team environment. You are also a digital-minded, flexible and agile individual who thrives working in fast-paced and dynamic environment and who has a can-do attitude and a self-starter approach. You are able to handle a broad portfolio of tasks and are confident supporting customers directly on a one to one basis. In addition, you'll need the following: * At least 6 months of experience in front line Customer Service roles * Previous complaints or escalations experience * Excellent oral and written communication in English * Able to work shifts across 8am to 6pm Monday to Friday. (Overtime may be available) * Knowledge of Salesforce is a benefit * Good knowledge of Excel & PowerPoint Polestar is an international company, with various backgrounds represented. English, therefore, is the language of written and spoken communication. And though we have a global presence, we maintain the growth-mindset. Change happens often at Polestar. But so does progress. Expect an accelerating, exciting environment. The process If the above matches your ambitions, be sure to apply. Our selection process is ongoing, and the job advert will remain open until it’s filled. The Polestar journey is an electric one. #LI-AH1
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. HELP BUILD THE FUTURE OF DISCOVERABILITY Search is changing faster than ever. People no longer discover products only through Google. They ask ChatGPT, Gemini, Claude and Perplexity. They watch YouTube, browse Reddit, visit review sites and learn through communities. At Mentimeter, we believe the companies that win will combine world-class SEO fundamentals with AI-native systems, automation and modern workflows to become discoverable wherever customers search, ask, learn and buy. That’s why we’re looking for a Senior Search & Discoverability Lead. This is not a traditional SEO role. It’s an opportunity to build Mentimeter’s discoverability capability for the AI era. YOUR MISSION Make Mentimeter the obvious answer wherever people search, ask and learn. You’ll own discoverability across traditional search, AI search and emerging discovery channels. Success won’t be measured by rankings or traffic. It will be measured by qualified acquisition, activation and business impact. WHAT YOU’LL DO BUILD WORLD-CLASS SEO FOUNDATIONS Build and continuously improve Mentimeter’s technical SEO, content strategy, search intent, information architecture, international SEO, structured data, Core Web Vitals and user experience. OWN SEARCH & DISCOVERABILITY Own Mentimeter’s discoverability strategy across: * Organic Search * Paid Search * AI Search & LLM visibility * Google AI Overviews * YouTube * Reddit * Review sites * Communities * Emerging discovery channels Treat search as one integrated ecosystem rather than separate channels. BUILD THE DISCOVERABILITY OPERATING SYSTEM This is a builder role. * Design and build the AI-native operating system that powers discoverability at Mentimeter. Create scalable systems that continuously: * Research competitors * Discover customer questions * Identify opportunities * Generate content briefs * Enable content production * Optimize existing content * Publish improvements * Measure performance * Learn from results * Recommend the next best actions The goal is a living system that continuously improves through AI, automation and human expertise. BUILD AI-NATIVE WORKFLOWS * Design agentic workflows by connecting AI models, APIs, MCPs, analytics platforms, CMS workflows and internal data. MEASURE, EXPERIMENT AND EVOLVE * Define success metrics. * Build dashboards. * Run experiments. * Measure business impact. * Continuously evolve how Mentimeter approaches discoverability. ENABLE THE ORGANIZATION Build systems, workflows and guidance that enable Product Marketing, Brand, Customer Marketing, Customer Success, Enterprise Marketing and Product teams to create better, more discoverable content. WHO YOU ARE You’re deeply experienced in SEO fundamentals but excited about where search is heading. You understand that AI doesn’t replace SEO. It amplifies it. You’re a builder who enjoys creating systems, not just executing tasks. You think from first principles, move comfortably between strategy and execution, and naturally experiment with new AI tools and workflows. QUALIFICATIONS WHAT YOU’LL NEED * 8+ years of SEO experience, preferably in-house. * Deep expertise in technical SEO, content strategy and search intent. * Experience growing large, international websites. * Experience with localization at scale. * Working knowledge of Google Ads and paid search. * Experience with AI search and LLM visibility. * Hands-on experience building AI workflows, automations or agentic systems. * Super user of modern AI tools such as Claude, ChatGPT and Gemini. * Strong understanding of APIs and MCPs. * Strong commercial mindset with experience using experimentation and analytics to drive business outcomes. * Exceptional writing and communication skills. * Experience collaborating closely with engineering teams. NICE TO HAVE * Experience from a product-led SaaS company. * Experience managing SEO or SEM agencies. * Active contributor to the SEO or AI community through writing, speaking or community engagement. * Familiarity with Python, JavaScript or SQL. SUCCESS IN THIS ROLE After your first year: * Organic registrations have grown significantly. * Organic contributes substantially more ARR. * AI search has become a meaningful acquisition channel. * Mentimeter’s visibility across ChatGPT, Gemini, Claude and Perplexity has increased significantly. * Share of Voice has increased across our highest-value topics, entities and use cases. * Mentimeter consistently appears for the most important searches across both Google and AI search. * Technical SEO, Core Web Vitals and site performance have improved significantly. * Content production has become dramatically faster through AI-native workflows. * Time from idea to published, localized content has been significantly reduced. * Paid and organic search operate as one integrated discoverability system. * Discoverability has become a strategic growth capability that drives measurable business impact. ---------------------------------------------------------------------------------------------------------------------------------- 📍 Location: This is a hybrid role at Mentimeter HQ in Stockholm. Our guideline is at least 3 days a week at the office. * Please note that we do not offer relocation sponsorship for the position. 💡Our recruitment process: 1. Screening interview 2. Hiring Manager Interview 3. Business Case + Competence Interview 4. Culture interview (incl. conducting a personality & logical ability test) 5. References & Offer Not sure you tick every box? Apply anyway—great matches often come in surprising shapes. At Mentimeter where we currently boast over 50+ different nationalities, you'll be part of a culture that values creativity, innovation, and inclusivity. We believe in supporting our team members' growth and offering them the platform to excel. If you're eager to contribute to our mission and make a significant impact, we'd love to hear from you. ---------------------------------------------------------------------------------------------------------------------------------- Compensation: At Mentimeter, we believe in fair and transparent compensation that grows with you. The full salary range for this role is SEK 60,000–SEK 86,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm. ---------------------------------------------------------------------------------------------------------------------------------- What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. * There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. HELP BUILD THE FUTURE OF DISCOVERABILITY Search is changing faster than ever. People no longer discover products only through Google. They ask ChatGPT, Gemini, Claude and Perplexity. They watch YouTube, browse Reddit, visit review sites and learn through communities. At Mentimeter, we believe the companies that win will combine world-class SEO fundamentals with AI-native systems, automation and modern workflows to become discoverable wherever customers search, ask, learn and buy. That’s why we’re looking for a Senior Search & Discoverability Lead. This is not a traditional SEO role. It’s an opportunity to build Mentimeter’s discoverability capability for the AI era. YOUR MISSION Make Mentimeter the obvious answer wherever people search, ask and learn. You’ll own discoverability across traditional search, AI search and emerging discovery channels. Success won’t be measured by rankings or traffic. It will be measured by qualified acquisition, activation and business impact. WHAT YOU’LL DO BUILD WORLD-CLASS SEO FOUNDATIONS Build and continuously improve Mentimeter’s technical SEO, content strategy, search intent, information architecture, international SEO, structured data, Core Web Vitals and user experience. OWN SEARCH & DISCOVERABILITY Own Mentimeter’s discoverability strategy across: * Organic Search * Paid Search * AI Search & LLM visibility * Google AI Overviews * YouTube * Reddit * Review sites * Communities * Emerging discovery channels Treat search as one integrated ecosystem rather than separate channels. BUILD THE DISCOVERABILITY OPERATING SYSTEM This is a builder role. * Design and build the AI-native operating system that powers discoverability at Mentimeter. Create scalable systems that continuously: * Research competitors * Discover customer questions * Identify opportunities * Generate content briefs * Enable content production * Optimize existing content * Publish improvements * Measure performance * Learn from results * Recommend the next best actions The goal is a living system that continuously improves through AI, automation and human expertise. BUILD AI-NATIVE WORKFLOWS * Design agentic workflows by connecting AI models, APIs, MCPs, analytics platforms, CMS workflows and internal data. MEASURE, EXPERIMENT AND EVOLVE * Define success metrics. * Build dashboards. * Run experiments. * Measure business impact. * Continuously evolve how Mentimeter approaches discoverability. ENABLE THE ORGANIZATION Build systems, workflows and guidance that enable Product Marketing, Brand, Customer Marketing, Customer Success, Enterprise Marketing and Product teams to create better, more discoverable content. WHO YOU ARE You’re deeply experienced in SEO fundamentals but excited about where search is heading. You understand that AI doesn’t replace SEO. It amplifies it. You’re a builder who enjoys creating systems, not just executing tasks. You think from first principles, move comfortably between strategy and execution, and naturally experiment with new AI tools and workflows. QUALIFICATIONS WHAT YOU’LL NEED * 8+ years of SEO experience, preferably in-house. * Deep expertise in technical SEO, content strategy and search intent. * Experience growing large, international websites. * Experience with localization at scale. * Working knowledge of Google Ads and paid search. * Experience with AI search and LLM visibility. * Hands-on experience building AI workflows, automations or agentic systems. * Super user of modern AI tools such as Claude, ChatGPT and Gemini. * Strong understanding of APIs and MCPs. * Strong commercial mindset with experience using experimentation and analytics to drive business outcomes. * Exceptional writing and communication skills. * Experience collaborating closely with engineering teams. NICE TO HAVE * Experience from a product-led SaaS company. * Experience managing SEO or SEM agencies. * Active contributor to the SEO or AI community through writing, speaking or community engagement. * Familiarity with Python, JavaScript or SQL. SUCCESS IN THIS ROLE After your first year: * Organic registrations have grown significantly. * Organic contributes substantially more ARR. * AI search has become a meaningful acquisition channel. * Mentimeter’s visibility across ChatGPT, Gemini, Claude and Perplexity has increased significantly. * Share of Voice has increased across our highest-value topics, entities and use cases. * Mentimeter consistently appears for the most important searches across both Google and AI search. * Technical SEO, Core Web Vitals and site performance have improved significantly. * Content production has become dramatically faster through AI-native workflows. * Time from idea to published, localized content has been significantly reduced. * Paid and organic search operate as one integrated discoverability system. * Discoverability has become a strategic growth capability that drives measurable business impact. ---------------------------------------------------------------------------------------------------------------------------------- 📍 Location: This is a hybrid role at Mentimeter HQ in Stockholm. Our guideline is at least 3 days a week at the office. * Please note that we do not offer relocation sponsorship for the position. 💡Our recruitment process: 1. Screening interview 2. Hiring Manager Interview 3. Business Case + Competence Interview 4. Culture interview (incl. conducting a personality & logical ability test) 5. References & Offer Not sure you tick every box? Apply anyway—great matches often come in surprising shapes. At Mentimeter where we currently boast over 50+ different nationalities, you'll be part of a culture that values creativity, innovation, and inclusivity. We believe in supporting our team members' growth and offering them the platform to excel. If you're eager to contribute to our mission and make a significant impact, we'd love to hear from you. ---------------------------------------------------------------------------------------------------------------------------------- Compensation: At Mentimeter, we believe in fair and transparent compensation that grows with you. The full salary range for this role is SEK 60,000–SEK 86,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm [https://www.mentimeter.com/benefits/stockholm]. ---------------------------------------------------------------------------------------------------------------------------------- What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page [https://www.mentimeter.com/benefits] AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. * There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page [https://www.mentimeter.com/culture]. Review our Privacy Policy [https://www.mentimeter.com/trust/legal/candidate-privacy-policy] for more information.
As a Senior/Lead Economy and Engagement Designer at Embark, you will be responsible for designing and implementing systems and mechanics that are deep and interesting for our players to engage with and retain them, short, medium and long term, as well as sustainable and player-friendly monetization features and models, that provide real value to our players, in a fair way. You will join the team on ARC Raiders and collaborate closely with the directors of the project, in refining concepts and ideas into tangible designs, prototypes and features, as well as Production leadership helping in articulating and establishing estimates, project scope and timelines. You will share your insights and knowledge in shaping relevant performance indicators, as well as validation methods using telemetry data and simulations. As a senior member of the design team we would like you to act as a coach and mentor to some of the other designers on the project, and possibly take on direct managerial responsibilities, if relevant and suitable. Inspiring and helping more junior designers with design methodology, documentation practices, etc. You will also own and spearhead game features directly, and work hands-on in cross disciplinary teams while implementing features and tools for running a successful and smooth live service game, including community events and other types of events. Example of responsibilities Design, implementation and evaluation of our monetization strategy including quantitative and qualitative analysis, as well as any available automation and simulation strategies. Understanding player motivations and how they relate to our game loops, especially in terms of delivering a fun gameplay experience with engagement systems. Responsible for in-game virtual store including recommendations and contributions towards catalog and pricing strategy for micro-transactions. Joint optimization with marketing, acquisition and crm teams for the entire user journey. Be a key stakeholder in game frontend presentation and flow for engagement and game economy features. Design and collaborate on metagame, progression and economy systems for long term player retention and engagement. Analyze the impact of changes in the game, identify opportunities that will have a positive impact on monetization and engagement in development and post launch. Help define key performance indicators (KPIs) related to monetization, analyze KPI reports and share information with the team and stakeholders to identify and predict trends. Monitor trends on monetization in order to identify best practices, achieve optimal results and innovation. We would love if you have A creative and curious mind. 5+ years or more experience in equivalent roles. An understanding of acquisition, retention and monetization concepts. Understanding of AAA gameplay and game design, including player psychology, UX design, gameplay design. Proficiency with the Unreal Engine and experience with Blueprints and scripting. Ability to design and continuously improve the optimization process of any given game. Experience with experimental design and/or AB Testing for data driven designs. Experience of coaching more junior members of the team. Strong communication skills and the ability to align cross-functional stakeholders Professional English communication skills. This is an on-site role, and we are only considering candidates already residing in Sweden. At Embark we offer competitive salaries, passionate colleagues to share knowledge with and much more, but most of all we invite you to take part of a journey into the unknown, to build creative, surprising and beautiful experiences together. Be yourself at Embark and make games while doing so. Please apply with confidence. We can’t wait to hear from you (in English)!
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. WE BELIEVE IN THE POWER OF PARTICIPATION At Mentimeter, we’re building the everyday engagement tool that turns presentations into conversations and conversations into action. With over 200 million users, 20,000 new sign-ups every day, and a 4.7/5 rating on G2, we help organisations create more engaging, inclusive, and productive workplaces. We’re a diverse, international team in Stockholm and we’re looking for an Account Executive to help bring this vision to more companies across EMEA. This role is built for someone who’s energised by building something; your own pipeline, your own expertise, and your own career path. You’ll join a supportive, collaborative sales team where you’ll have strong coaching, real autonomy, and a product that customers genuinely love. WHAT YOU’LL DO BUILD PIPELINE & CLOSE DEALS * 65,000+ organisations already use Mentimeter. You’ll identify the right people within these accounts, start meaningful conversations, and turn existing usage into long-term partnerships. * Generate pipeline through your own outbound efforts, partner closely with SDRs on account strategies, and work inbound leads from companies already engaged with our product. * We’re structured and intentional about how we build pipeline: a 30/40/30 source mix (self-generated / SDR-sourced / inbound), 3.5x quota coverage, and a 4-4-2 deal framework guide our rhythm. LEAD CONSULTATIVE SALES CONVERSATIONS * Meet with decision-makers daily to understand their challenges and connect them to real outcomes — across three value spaces: Impactful Learning, Effective Leadership Communication, and Efficient Meetings. * Engage with HR leaders, L&D professionals, and C-level executives. Navigate buying processes that involve IT, legal, and procurement stakeholders. * Sell on value, not features. We use MEDDPICC to qualify and advance deals, and SPIN to uncover and implicate genuine business pain. COLLABORATE ACROSS THE BUSINESS * Work with Revenue Operations, Sales Enablement, Marketing, Legal, and Customer Success to build winning deal strategies. * Share what’s working with your teammates. We believe the best salespeople make the people around them better too. WHAT YOU’LL GET Coaching That’s Actually Real Your Sales Manager will have a maximum of 5 direct reports. That means hands-on coaching, regular feedback, and someone who’s genuinely invested in your development — not just your numbers. You’ll also learn from senior leaders who’ve built and scaled sales teams at top SaaS companies. A PRODUCT PEOPLE LOVE 4.7/5 on G2 with 650+ reviews. 20,000 new users every day. You’ll sell something customers genuinely value, and the product does a lot of the heavy lifting. Salesforce & Salesloft at the core, with Sales Engineering, Legal, Marketing, and CS available to support your deals. CAREER GROWTH We promote from within and invest in building long-term careers. Whether you want to develop as a world-class individual contributor - Senior AE, Strategic Sales - or grow into leadership, we’ll support that path. Ten years from now, we hope to look back on this time together as something that shaped our careers. WHO YOU ARE WHAT WE’RE LOOKING FOR * B2B SaaS sales experience, including time in a closing role (Account Executive, Account Manager, or similar). * Comfortable with outbound prospecting; you know how to find and create your own opportunities. * Strong consultative skills; you’re curious about how businesses work and enjoy understanding what really matters to a customer. * Professional-level English (we sell to 150+ countries). YOU’LL STAND OUT IF YOU HAVE * Experience with MEDDPICC or a structured sales methodology. * Mid-market deal experience (€5K–€35K+ ARR). * SDR/BDR background in addition to closing experience. * Additional languages beyond English. WHAT MATTERS BEYOND SKILLS Our culture is built on five core values: Include Everyone, Curiosity first, Drive it like you own it, Work Smart and Have Fun. We look for people who bring these to life: * You’re coachable and always looking for ways to improve. * You care about the people around you; you help teammates, share what you learn, and contribute to a positive team environment. * You take responsibility for your work and hold yourself to a high standard. * You’re comfortable in a scale-up environment where things evolve and you’re expected to adapt. READY TO JOIN? Mentimeter is growing fast, and this is your chance to be part of something special. If you want to sell a product people love, take ownership of your success, and level up your career, we’d love to hear from you. Apply now and let’s build something great together! Compensation at Mentimeter At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 50–60,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. * There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. ---------------------------------------------------------------------------------------------------------------------------------- SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. ---------------------------------------------------------------------------------------------------------------------------------- We are looking for someone with high energy, an entrepreneurial tempo with the main focus on commercial initiatives to drive retention and revenue growth among our Higher education Enterprise customers. Our next team member understands how to create long-term strategic relationships with customers. We’re now looking for a Customer Success Manager to join our growing Higher ed team, focusing specifically on our Higher Education customers across universities and academic institutions in EMEA. ABOUT THE ROLE As a Customer Success Manager – Higher Education, your mission is to ensure our customers gain maximum value from their investment in Mentimeter. You’ll drive product adoption, engagement, and long-term success by understanding the unique needs of educational environments and aligning them with our Enterprise solutions. You’ll collaborate closely with Relationship Managers to deliver a seamless customer experience, guiding institutions through onboarding, training, and value realization. With an understanding of the academic world’s rhythm, you’ll play a key role in adapting our success strategies to align with semester-based cycles, pedagogical goals, and diverse stakeholder groups. To deliver this outstanding experience, you’ll work cross-functionally with colleagues in Product, Marketing, and Sales. You’ll serve as a strategic partner on assigned accounts, bridging the gap between customer needs and Mentimeter’s solutions. WHAT MAKES THIS ROLE UNIQUE * Be part of a team that’s shaping the future of learning in universities around the world * Help educators create more inclusive and student-centered teaching environments * Join a fast-growing company where your impact and insights directly influence our approach in a key vertical WHO YOU ARE We’re looking for an experienced Customer Success Manager who is passionate about driving customer value and long-term relationships. You bring a structured, proactive, and collaborative approach, with the ability to work across multiple stakeholders and functions. While experience in the higher education sector is a plus, it’s absolutely not required. What matters most is your experience in a CSM role, along with your curiosity, adaptability, and eagerness to understand the unique challenges and opportunities of this space. If you're excited about helping educators and institutions succeed with innovative solutions—and want to be part of a team that drives growth—you’ll thrive in this role. At Mentimeter, we believe in the power of potential. If you bring the right mindset and ambition, this is a place where you can grow quickly and make a meaningful difference. RESPONSIBILITIES * Manage a portfolio of Enterprise customers across the higher education vertical * Help your Enterprise customers develop successful onboarding, roll-out and training strategies by working closely with C-level stakeholders and key influencers in various departments/teams/regions. * Partner with stakeholders to ensure they achieve maximum value from Mentimeter * Collaborate with Relationship Managers to grow and retain accounts * Deliver webinars, workshops, and data-driven insights to boost usage * Be the customer’s voice internally—inform product, sales, and business development * Monitor customer health and act proactively to drive better outcomes * Contribute to a scalable, world-class Customer Success strategy WHAT’S NOT IN SCOPE * Closing new deals (done by Account Executives) * Commercial ownership of existing customers (handled by Relationship Managers) * Daily support tickets (covered by our Support Specialist) SUPPORT YOU'LL HAVE * Strong lead generation from Marketing & Product * Dedicated Sales, Ops, and Enablement teams * Tools like PlanHat, Salesforce, Mixpanel, Intercom & more Compensation at Mentimeter At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 50–60,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. * There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. ---------------------------------------------------------------------------------------------------------------------------------- SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. ---------------------------------------------------------------------------------------------------------------------------------- Some people are technical but wish they were closer to the commercial side. Others are great in sales environments but struggle when the conversation gets technical. The person we are looking for is neither - you’re genuinely at home in both worlds. That's who we're looking for. You'll be joining Mentimeter's Strategic Accounts team - a sales team working with our most complex, high-value enterprise customers. You'll sit alongside Key Account Managers and Customer Success Managers, acting as their technical partner in deals, renewals, and expansions. When an enterprise IT team needs convincing, when a security review is holding up a contract, or when a customer's technical setup isn't working for them - that's when you step in. You'll be the first person in this role across EMEA, which means you'll have real scope to shape how we do Sales Engineering in Strategic Accounts. There's no predefined playbook. If you need one, this probably isn't the right role. But if you're energised by building something from scratch, it's a rare opportunity. WHAT YOU'LL DO * Partner with Strategic Key Account Managers in enterprise deals - owning the technical dimension of commercial conversations and helping move things forward when security, IT, or procurement are in the room * Lead enterprise onboarding and setup for our most important customers: SSO, SCIM, domain control, workspace architecture, and integrations * Engage directly with senior IT and security stakeholders, earning their confidence and translating their requirements into workable solutions * Spot and resolve the technical blockers that slow down adoption, expansion, or renewal - before they become a problem * Help the account team understand the commercial implications of technical decisions, not just the technical ones * Feed patterns and recurring challenges back to our Product department in a structured way that actually influences the roadmap * Raise the technical floor of the wider sales organisation through documentation and informal coaching WHO YOU ARE * You've spent 2+ years in a customer-facing technical role at a SaaS company - Solutions Consulting, Pre-sales, Implementation Consulting, or similar * You understand enterprise IT environments well enough to hold a credible conversation: identity providers, SSO, SCIM, security reviews, and how large organisations actually make decisions * You have a commercial mindset - you understand that how Mentimeter is set up has direct implications for account health, expansion, and retention, and you think in those terms * You thrive in a sales environment. You enjoy the pace, the commercial focus, and being a part of retaining and growing deals * You're highly self-directed. You don't need a manager to tell you what to do next - you read the situation and act * You communicate clearly across audiences: technically credible with IT teams, business-relevant with executives, collaborative with your sales colleagues * Professional-level English is a must; additional languages are a bonus WHAT THIS ROLE IS NOT * Not a technical support or ticket-handling function * Not responsible for driving adoption or usage (owned by Customer Success) * Not responsible for commercial negotiations or account ownership (owned by Key Account Managers) RESOURCES TO SUPPORT YOU * A close-knit Strategic Accounts team of KAMs and CSMs who will rely on you as a genuine partner * Sales Operations, Sales Enablement, and Business Development support * A strong toolstack: Salesforce, Notion, Mixpanel, Looker, Claude, NotebookLM, PlanHat, Braze, and more ---------------------------------------------------------------------------------------------------------------------------------- 📍 LOCATION: This role is based onsite at our Stockholm HQ. We'd love to get the right person started as soon as possible. 💡OUR RECRUITMENT PROCESS: 1. Introduction interview 2. Personality & Logical ability test 3. Business Case 4. Competence interview 5. Culture interview 6. References & Offer ---------------------------------------------------------------------------------------------------------------------------------- Compensation: At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 47,000–SEK 54,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm. This role is based onsite at our Stockholm HQ. We'd love to get the right person started as soon as possible. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. * There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. We are now looking for an Account Manager for our DACH Enterprise customers — a commercially driven relationship builder who wants to take full ownership of revenue growth across an existing portfolio of strategic customers. This is a key role in one of Mentimeter’s most important markets. Your mission will be to grow and retain our existing DACH Enterprise customer base by identifying expansion opportunities, owning renewals, building senior customer relationships, and turning customer insight into measurable revenue growth. This is not a purely reactive account management role. We are looking for someone who can create commercial momentum, manage a broad portfolio with discipline, and build trust with German-speaking Enterprise buyers who value credibility, structure, patience and a strong business case. You will work closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams. At the same time, this is a role for someone who enjoys ownership and autonomy. You should be comfortable operating in a scale-up environment where not everything is fully built yet, and where your ability to take initiative, make smart prioritisation decisions and move opportunities forward will matter. WHY THIS ROLE IS EXCITING You will join a global SaaS company with strong product adoption, an international team and a large existing customer base to grow from. In this role, you will get to: * Own commercial growth across an existing Enterprise customer portfolio in the DACH market * Combine strategic relationship-building with clear revenue ownership * Work with customers across HR, L&D, Communications, Enablement and senior leadership * Build trust with complex Enterprise organizations and help them expand the value they get from Mentimeter * Shape how we scale customer expansion in one of our most important markets * Join a global, English-first company with strong product adoption and a highly international team * Have real autonomy while being backed by a collaborative commercial organization * Work from Stockholm or Berlin in an English-first, highly international environment WHAT YOU WILL DO As Account Manager, DACH Enterprise, you will: * Take full commercial ownership of our existing DACH Enterprise customer portfolio * Drive revenue growth through expansion, upsell and cross-sell opportunities * Build and manage a strong pipeline of customer expansion opportunities * Own renewal processes and work proactively to protect revenue and prevent churn * Develop long-term, strategic relationships with senior stakeholders across customer organizations * Act as a trusted commercial adviser by understanding customer goals, business needs and value drivers * Identify account growth potential by using customer insights, product usage data and commercial signals * Prioritize accounts and opportunities based on revenue potential, risk and strategic value * Lead commercial conversations, negotiations and contract discussions with customers * Create fair, sustainable and value-driven agreements for both the customer and Mentimeter * Collaborate closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams * Contribute to building a scalable, best-in-class approach to Enterprise customer expansion in the DACH market WHAT SUCCESS LOOKS LIKE You will thrive in this role if you are motivated by owning a number, building trusted customer relationships and turning account potential into measurable revenue growth. Success in this role means that you: * Consistently grow revenue across your existing customer portfolio * Build a healthy and predictable expansion pipeline * Forecast accurately and manage your opportunities with structure and discipline * Develop strong relationships with senior customer stakeholders * Understand customer needs and translate them into clear commercial opportunities * Proactively identify churn risks and take action before they become renewal issues * Use data and customer insight to make smart prioritization decisions * Balance long-term relationship building with clear commercial outcomes * Collaborate effectively across teams while still driving your own work forward This is not a purely reactive account management role. We are looking for someone who actively creates opportunities, drives commercial momentum and takes ownership from insight to closed revenue. YOU WILL BE SUPPORTED BY: * Strong lead generation from our Marketing and Product teams * Sales Development Representatives who support lead qualification and opportunity creation * Customer Success Managers who partner closely with you on strategic accounts * Marketing and Sales teams who support with account analysis, campaigns and commercial tactics * A Sales Operations function to support process, data and systems * Professional tools and data sources, including Salesforce, Intercom, Mixpanel and Google Analytics to manage your pipeline, understand customer signals and identify expansion opportunities - making informed commercial decisions WHAT WE ARE LOOKING FOR To succeed in this role, we believe you bring: * Native or professional fluency in German business language, as your primary focus will be the DACH market * Professional-level English, as Mentimeter is an English-first company and we sell globally * Previous B2B SaaS sales experience, ideally at least 3+ years or equivalent depth in a complex commercial environment having worked with account management, expansion sales, customer growth or enterprise sales * Experience owning commercial targets and driving revenue growth across an existing customer portfolio * Strong pipeline management, forecasting and opportunity qualification skills * The ability to identify, create and close expansion opportunities with existing customers * Confidence in leading commercial conversations with senior stakeholders * Strong negotiation skills and an understanding of software contract terms and conditions * The ability to use data, customer insights and business signals to assess opportunities and make informed decisions * A structured way of working, with the ability to manage many customers and opportunities in parallel * Strong communication skills and the ability to clearly position Mentimeter against both direct and indirect competitors * A proactive, high-energy working style with the ability to create momentum independently * A genuine motivation to build long-term customer relationships while also driving clear commercial outcomes NICE TO HAVE It is a plus if you have: * Previous sales or account management experience from the German or broader DACH market * Experience selling into HR, L&D, Communications, Enablement, EdTech, HRTech or MarTech buyers * Experience working with Enterprise customers and multi-stakeholder buying groups * Experience managing renewals and expansion in a land-and-expand SaaS model * A bachelor’s or master’s degree in any relevant field NOT REQUIRED * Although this role is located in our Stockholm office, you are not required to speak Swedish. Mentimeter is an English-first organization, and our daily work is carried out in English. * You do not need people management experience. This is an individual contributor role with full commercial ownership. * You do not need to come from our exact domain, although it's a plus. What matters most is that you can learn our buyers’ world quickly, build credibility with Enterprise stakeholders and turn customer value into commercial growth. ---------------------------------------------------------------------------------------------------------------------------------- 📍 LOCATION (ONSITE VS HYBRID) This role can be based in either our Berlin or Stockholm office. We work together onsite most of the week, while offering flexibility to work from home up to two days per week. If you are based in Stockholm, you should expect regular travel to Berlin for client meetings, team meetings and close collaboration with the local team. 💡RECRUITMENT PROCESS Our end-to-end recruitment process is designed to help us get to know your experience, skills and potential, while also giving you a clear understanding of the role, the team and Mentimeter. The process includes: 1. Introduction interview 2. Personality and logical ability assessments 3. Business case 4. Competence interview 5. Culture interview 6. References and offer COMPENSATION AT MENTIMETER At Mentimeter, we believe in fair and transparent compensation that grows with you. We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork, and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers, contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission-based salary model in our sales roles, which has proven to be very successful and appreciated across the team. The salary range for this role is SEK 50,000–SEK 60,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm ---------------------------------------------------------------------------------------------------------------------------------- What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. * There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. Mentimeter's largest customers - the global consulting firms, financial institutions, and enterprise organisations that use Mentimeter across dozens of regions and thousands of employees - have outgrown the way we manage them today. They need a strategic counterpart who can think at the account level, not the regional level. This is the first Global Account Director role at Mentimeter, and it's a genuine opportunity to build something from scratch. You will define how we coordinate and grow our most complex global accounts - not by managing teams, but by creating the architecture, the relationships, and the strategy that makes regional execution coherent and impactful. The role You will own a portfolio of five to eight of Mentimeter's most strategically important global customers. Your job is to ensure that what happens in Stockholm, Toronto, Sydney, and Berlin adds up to something greater than the sum of its parts and that our customers feel it. You will work alongside (not above) regional Strategic Account Managers and Customer Success Managers. Your influence is earned through credibility, preparation, and business understanding - not hierarchy. Your initial accounts will be drawn from the management consulting sector - the professional services firms and advisory organisations that rely on Mentimeter to engage, align, and communicate across their global practices. Financial services and pharma follow as the portfolio grows. If you have existing relationships, deep familiarity, or a strong track record in any of these verticals, that matters. What you'll do * Own the global strategy, executive relationships, and commercial direction for a portfolio of Mentimeter's most strategic accounts * Build and maintain multi-year account plans that connect Mentimeter's value to each customer's business priorities * Develop and maintain C-suite and senior executive relationships across regions, functions, and buying groups * Lead Executive Business Reviews that move conversations from product usage to business transformation * Coordinate regional Strategic Account Managers and Customer Success Managers around shared priorities - creating alignment without managing them * Identify expansion opportunities and guide their commercial development across complex, multi-region deals * Define the frameworks, playbooks, and best practices that will shape how Mentimeter manages global accounts long-term * Act as a strategic thought partner to the VP Strategic Accounts on portfolio direction, account prioritisation, and future growth What makes you the right person The non-negotiable is this: you have experience coordinating global enterprise accounts or programs across regions without owning those regions directly. You understand how the pieces fit together - the regional teams, the executive sponsors, the buying dynamics - and you know how to make all of them point in the same direction. Beyond that, we're looking for: * A career built around large, complex enterprise accounts - whether through strategic account management, global alliance management, or enterprise business development * Experience in, or strong connections to, management consulting, financial services, or pharma (Mentimeter's priority verticals for this role) * Evidence that you've built something - a new account model, a new market, a new structure - not just maintained what existed * The ability to operate at C-suite level with credibility and substance, not just access * Genuine interest in a role where your influence comes from being the most well-prepared person in the room, not from having the biggest team * Fluent English; multilingual is a plus (we're an English-first organisation with 30+ nationalities) This is not a role for someone who needs a well-defined playbook to execute. It's a role for someone who writes the playbook. What it's not * You're not a new business hunter - our Account Executives own new logo acquisition * You don't manage people - this is an individual contributor role * You don't own Customer Success, implementation, or technical support Please note that this position is located onsite at our office in Stockholm with a hybrid setup. The starting date is flexible, but ideally in November. Summer hiring notice: Due to summer vacations, we will begin the reviewing and interviewing process for this role from August. However, we encourage you to submit your application as soon as possible. At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK86,000 - SEK100,000 per month. It’s intentionally broad to reflect the different stages of growth within the role. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager and build skills, contribute to our mission and have meaningful impact. In addition to your monthly salary, we offer a comprehensive benefits package - learn more about it here: https://www.mentimeter.com/benefits/stockholm What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. * There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.
Sida 1 av 528