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Vill du arbeta med finansiella transaktioner och utvecklas inom bank och finans? Vi söker nu två juniora backofficekonsulter till ett konsultuppdrag hos en väletablerad aktör inom den svenska finansmarknaden. Du blir en del av ett specialiserat team och får möjlighet att utvecklas inom backoffice med fokus på finansiella transaktioner, värdepapper och affärsavveckling. Uppdraget erbjuder en varierad vardag med många kontaktytor, högt tempo och goda möjligheter att bygga värdefull erfarenhet i en professionell och utvecklande miljö. Arbetsbeskrivning Som backofficekonsult arbetar du med den dagliga hanteringen av finansiella affärer och säkerställer att transaktioner avvecklas korrekt. Du ansvarar för administrativa processer kopplade till affärerna och har löpande kontakt med både interna funktioner, företagskunder och externa motparter. Arbetet innebär: Affärsavveckling (settlement) av finansiella transaktioner Hantering av affärsbekräftelser Konto-, likvid- och positionsavstämningar Administrativt kundupplägg och registerhantering Kontakt med interna avdelningar, företagskunder och externa motparter Bidra till utveckling och effektivisering av arbetsprocesser Kompetenskrav & erfarenhet Vi söker dig som har en eftergymnasial utbildning inom ekonomi, finans eller motsvarande samt 1–3 års erfarenhet från bank eller finans. Du har god förståelse för finansiella instrument, goda kunskaper i Excel och kommunicerar obehindrat på både svenska och engelska. Det är meriterande om du har erfarenhet av settlement, värdepappersadministration, betalningsflöden eller annat operativt backofficearbete. Som person är du noggrann, strukturerad och ansvarstagande. Du trivs i en roll med många kontaktytor, tar egna initiativ och har ett intresse för finansiella processer. Längd på uppdrag Konsultuppdraget är på heltid med start den 1 september 2026 och löper till den 31 december 2026. Plats: Stockholm Uppdrag: Konsultuppdrag Omfattning: Heltid (100 %) Start: 1 september 2026 Längd: Till och med 31 december 2026 Om Capega Capega är ett auktoriserat bemannings- och rekryteringsföretag med kontor i centrala Stockholm. Vi är specialiserade på interimslösningar och rekrytering inom ekonomi, fastighet, bank, finans & försäkring. Som helhetsleverantör hjälper vi er att tillsätta tjänster på alla nivåer med rätt kompetens. Läs mer om oss på www.capega.se och ta en första kontakt. Konsult hos Capega Som konsult hos Capega blir du en del av ett personligt bolag som med bred kompetens och stort nätverk ger dig rätt förutsättning att utvecklas inom din yrkesroll. Då vi värdesätter dig och dina kvalifikationer är det viktigt för oss att du trivs som vår konsult. Du får en engagerad konsultchef som känner till din bransch väl och du erbjuds goda anställningsvillkor med friskvårdbidrag och tjänstepension. För mer information om nya tjänster, följ oss på LinkedIn eller håll utkik på www.capega.se
Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new Engineering Manager you'll join an engineering team based in Stockholm, working to keep the systems that power Lunar's banking products reliable, scalable, and ahead of what's next. What will you do? * Lead 1-2 cross-functional engineering teams — setting direction, removing blockers, and creating the conditions where engineers can do their best work. * Drive technical strategy for core banking infrastructure, translating where the industry is heading into concrete decisions about how we build and ship. * Partner with Product and other business teams to connect technical priorities directly to what matters for customers. * Own engineering quality end-to-end — from development practices to deployment — and raise the bar on how we build reliable, scalable systems. * Shape how AI becomes a consistent part of how your teams work, moving from ad-hoc experimentation to embedded, high-impact practice. What are we looking for in you? * 2-3 years of experience leading engineering teams, with a track record of enabling strong individual contributors and technical leads to shape direction — creating space for others to do their best thinking, not directing from above. * Solid infrastructure expertise — you understand how systems are built, hosted, and scaled, and you've worked through the architectural trade-offs that come with it. * Experience with hosting cost optimisation and the decisions that drive infrastructure spend up or down. * A working understanding of how data and AI intersect in a modern engineering org, and what it takes to build teams that use AI tools effectively. * Comfortable setting direction when the landscape is shifting, and able to bring your team along. What you get * 4 days in the office, 1 day working from home. We're a team that builds together, thinks together, and moves together. Showing up is part of how we work. * State of the art equipment. The newest computer, monitor, mouse, and keyboard. We want you to do your best work without anything slowing you down. * Pension, health insurance, and enhanced parental leave. From your financial future to your family moments. We've got you covered. Are you ready to join the journey? Apply now and let's find out more! While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here . Depending on the regulations in the country where you will be employed, we will ask to see or obtain information about your criminal record. We welcome applications from candidates of all backgrounds. If you need any adjustments during the recruitment process, please let us know
Join our client in revolutionizing banking operations! We are now looking for a passionate candidate who is an experienced PEGA Developer. You are offered secure employment, a role where you can grow long-term and last but not least - really good and competent colleagues. Boost your career and be a part of a dynamic team implementing cutting-edge solutions, optimizing processes, and building seamless workflows for our client. About the role Step into a dynamic position where you'll have a key influence in leveraging PEGA software for digital process automation, customer relationship management, and business process management. For the ideal candidate, the role evolves into a leadership position within the team. Your principal duty is to guide the design and implementation of automated flows, ensuring the optimal use of PEGA's capabilities to revolutionize banking operations. As the bank transitions from outdated manual processes, this team is at the forefront of crafting superior solutions. The organizational mission is to construct a groundbreaking process for customer product onboarding journeys with a broader vision of creating a functional system adaptable to various locations. Central to the approach is achieving a seamless digital self-service experience, enhancing navigation for both customers and internal handlers. This is a long-term assignment through Academic Work with the possibility of being directly recruited by the client if everyone is happy with the collaboration. You are offered To become part of a large international company at the forefront of technology The opportunity to develop internally and increase your expertise in banking and finance A dedicated consultant manager from Academic Work who will support and coach you in your future career Work tasks Lead the design and implementation of PEGA solution Develop and configure the PEGA workflow Support the architectural design work System and process documentation Assist other agile team members in their tasks We are looking for Senior PEGA Lead System Architect (Certification LSA) Previous experience as a PEGA developer, SSA (PEGA Senior System Architect), preferably experience from multiple different implementations. Previous experience in software development Very good knowledge of English in both speech and writing as it is used in daily work. Please specify in detail how you meet these requirements. If it is not clear in your application that you fulfill the above requirements, you will not be able to move forward in the selection process. It is meritorious if you have Experience in the bank industry To succeed in the role, your personal skills are: Cooperative Self-sufficient Problem solver Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
We want to create a different kind of banking and shopping experience. Northmill was founded in 2006 and the main office is in Stockholm and Engineering Center site located in Poland. Grab this opportunity to be a part of us and our journey! The scope of your role: As a Senior Applied AI Analyst, you will work across business departments and product engineering teams to discover, analyse and validate high-value opportunities for process automation. This role combines business and process analysis with hands-on AI prototyping and a solid understanding of software engineering. You will work directly with process owners and operational teams to understand how work is performed today, identify bottlenecks and repetitive activities, assess the potential value of improvements, and turn the most promising opportunities into testable AI-enabled solutions. You will actively search for opportunities rather than wait for predefined requirements. Once an idea is validated, you will work with Product Engineers and the AI Platform team to shape the production approach and transfer ownership to the relevant product team. You will be responsible for: Working with process owners and business teams to understand and map existing processes Identifying bottlenecks, manual work and opportunities for AI-assisted or automated workflows Translating business problems into clear use cases, requirements and testable hypotheses Assessing business value, feasibility, data readiness, operational risk and required controls Building and validating lightweight prototypes, independently or together with engineering teams Defining success metrics, acceptance criteria and evaluation scenarios Recommending whether a process should be assisted, partially automated or fully automated Supporting Product Engineers in moving validated solutions toward production Embedding with product teams when needed to support implementation, adoption and knowledge transfer Sharing reusable patterns and providing feedback to the AI Platform Team You will work with: Amazon Bedrock, Amazon Quick and other foundation-model platforms Agentic workflows and tool-based integrations Company data, documents and internal systems REST APIs and event-driven integrations .NET, C# and TypeScript Modern AI development and prototyping tools such as Claude Code, Cursor and GitHub Copilot Required qualifications: 5+ years of commercial experience in software engineering, business analysis, process automation, AI engineering or a related role Strong ability to analyse, map and improve business processes Experience working directly with process owners, operational teams and business stakeholders Ability to turn unclear business problems into structured use cases, requirements and experiments Hands-on experience building or contributing to AI-enabled prototypes or automation workflows Strong product mindset and focus on measurable business outcomes Solid understanding of software engineering, APIs and system integrations Understanding of AI security, privacy and operational risks Preferred qualifications: Experience with Amazon Bedrock, Amazon Quick or similar services Experience with process mining, workflow engines or business-process redesign Experience with agent tools, MCP or AI-enabled integrations Experience with document extraction, classification or knowledge-based AI solutions Experience supporting a solution from discovery through production handover Experience in banking, fintech or another regulated industry About you? You’re a creative and curious person with a genuine passion for software development. Like us, you love learning, staying up to date with the latest tech trends, and writing clean, high-quality code. You’re comfortable sharing your thoughts, raising problems early, and contributing to thoughtful solutions. You thrive in a team environment and have experience working in an Agile setup. As we’re a multicultural team, strong proficiency in English is required. Fluency in Swedish will be a great asset. We offer: A fantastic office in a prime Stockholm location with great spaces and views. An independent role with the opportunity to make a real impact. Great opportunities for professional development. Support for sporting activities (a SEK 5,000 wellness allowance). Life insurance. Breakfast and fruit in the office every day, plus a Friday afternoon coffee break. Regular after-work get-togethers on Fridays and celebrations of successes in the office. About Northmill Bank A Swedish bank with the heart in the technique. 2.500 merchants. 600.000 end users. over 300 employees in 3 different countries, including Engineering Center hiring c.a. 90 experienced engineers. The goal? To improve financial life by being digital, yet personal. Apply today and be a part of Northmill!
Vill du få praktisk erfarenhet av bolån för Private Banking-kunder vid sidan av dina studier? Vi söker dig som studerar ekonomi eller liknande och vill arbeta operativt med administration och handläggning inom bolåneprocessen i ett engagerat team med hög kompetens. Tjänsten passar dig som kan arbeta minst två dagar per vecka under terminerna och upp mot heltid under somrarna samt kring jul. Arbetet utgår från vårt kontor på Regeringsgatan 103 i Stockholm. Om tjänsten Vi befinner oss i en utvecklingsfas där vi ser över delar av bolåneadministrationen för att effektivisera arbetet och skapa en ännu bättre kundupplevelse. I rollen arbetar du nära bolåneteamet och stöttar i de administrativa delarna av bolåneprocessen. Du tillhör Kreditavdelningen – ett sammansvetsat team på 17 personer, där 9 kollegor arbetar heltid eller deltid med bolån och blir dina närmaste samarbetspartners. Som deltidsanställd Credit Officer arbetar du främst med administrativa moment kopplade till bolåneprocessen och får successivt möjlighet att ta mer ansvar i takt med att din kompetens utvecklas. I rollen kommer du bland annat att: * Administrera bolåneansökningar och förbereda beslutsunderlag * Hantera kompletteringar och följa upp ärenden med kunder, främst via meddelandefunktionen men även via telefon * Jobba med administrationen som krävs inför utbetalning av bolån * Samarbeta tvärfunktionellt med Kundservice och andra delar av verksamheten som är involverade i bolåneerbjudandet Vem är du? Vi söker dig som är noggrann, strukturerad och nyfiken på hur bolåne- och kreditprocesser fungerar i praktiken. Du trivs med administrativa arbetsuppgifter, arbetar lösningsorienterat och tycker om att samarbeta med andra. Du är prestigelös och bidrar gärna till teamet, samtidigt som du tar ansvar för ditt arbete och driver dina uppgifter framåt. Vi tror att du: * Har påbörjat en ekonomisk högskoleutbildning eller motsvarande * Har minst fyra terminer kvar till examen (tidigast examen sommaren 2028) * Är strukturerad och noggrann i ditt arbetssätt * Har ett intresse för bank och finans samt sparande och investeringar * Trivs i en roll där du samarbetar med flera delar av organisationen Det är meriterande om du har: * Tidigare erfarenhet från bank, finans eller administration * Intresse för kreditgivning eller bolåneprocessen * SwedSec-licens för bolån: Har du redan licensen ser vi det som en stor tillgång då du har möjlighet att inkluderas i beslutsfattandet i ett tidigt skede. Om du saknar licens påbörjar du din utvecklingsresa med fokus på administration och handläggning, med goda möjligheter att på sikt ta licensen inom ramen för tjänsten. Låter det som något för dig? Hos oss på Avanza blir du en viktig pusselbit i ett prestigelöst team som brinner för att ge våra Private Banking-kunder den absolut bästa upplevelsen. Vi erbjuder en utvecklande miljö där samarbete, öppenhet och tillväxt står i centrum, vilket ger dig en gedigen start på din karriär inom bank och finans. Genom rollen får du praktisk och tillämpad kunskap om bolåne- och kreditprocessen samtidigt som du arbetar nära kompetenta kollegor som stöttar dig i din dagliga utveckling. Här blir du en del av en organisation med korta beslutsvägar, högt i tak och stort utrymme för personlig tillväxt. Ansökan Klicka på "Skicka ansökan" nedan för att söka tjänsten. Vi arbetar med löpande urval och tjänsten kan tillsättas före sista ansökningsdag, så vänta inte med att skicka in din ansökan, dock senast den 2 augusti 2026. Varmt välkommen med din ansökan! Erbjudanden från rekryteringsföretag och annonssäljare undanbedes vänligen men bestämt.
About Aura Cloud Aura Cloud is a leading cloud-native banking platform that enables financial institutions to launch and operate modern banking services at speed. Our platform plays a business-critical role in our customers’ digital transformation journeys, supporting core financial operations with the highest standards of security, stability, and performance. Founded in 2019, Aura Cloud has built a strong reputation within the Nordic and Baltic financial services sector. Our growth strategy is focused on long-term customer partnerships, sustainable expansion, and delivering measurable value to our clients. As we continue to expand into new European markets, we are looking for an experienced Head of Customer Success to join our Stockholm office. The OpportunityAs Head of Customer Success, you will lead our Customer Success organisation and play a key role in ensuring that customers achieve their business objectives through the Aura Cloud platform. You will oversee customer onboarding, service implementation, ongoing customer success initiatives, and strategic account engagement. Working closely with customers, product owners, engineering teams, and senior stakeholders, you will ensure successful project delivery while building long-term trusted relationships. This is a highly visible leadership role that combines customer engagement, delivery excellence, people leadership, and strategic thinking. Key ResponsibilitiesLead and develop the Customer Success team, consisting of Product Owners and Customer Success professionals. Drive successful onboarding and implementation projects for both new customers and new services for existing customers. Establish and monitor customer success metrics to measure customer outcomes and business value delivered through the Aura platform. Build strong relationships with customer stakeholders, including executive-level decision-makers. Identify customer needs and translate them into opportunities that support their business growth and success. Ensure effective planning, coordination, and execution of onboarding and delivery activities across multiple customer projects. Manage cross-functional dependencies between customer teams, product specialists, and engineering teams, across multiple geographies. Identify, mitigate, and proactively manage project and delivery risks. Maintain governance structures through regular customer meetings, reviews, and escalation management Lead Agile delivery practices, including sprint planning, stand-ups, retrospectives, and continuous improvement initiatives. Collaborate closely with global teams to ensure efficient delivery and operational excellence. What We´re Looking ForRequired ExperiencesMinimum 15 years of experience leading complex IT or technology projects. At least 10 years of experience within banking, financial services, core banking, lending, payments, or related financial technology environments. Proven track record of leading customer onboarding and implementation projects for financial institutions. Experience managing long-term relationships with enterprise B2B customers. Strong understanding of banking processes across consumer, SME, and corporate banking. Hands-on experience with large-scale banking transformations, migrations, or platform implementations. Demonstrated ability to manage multiple customer projects, priorities, and stakeholders simultaneously. Experience working in Agile delivery environments. Experience collaborating with distributed and offshore teams in global delivery organisations. Excellent written and verbal communication skills in English. Leadership Profile We are looking for a leader who combines strong customer focus with operational excellence. You build trust naturally, communicate confidently with senior stakeholders, and create alignment across teams and functions. You are energised by solving complex challenges, thrive in a fast-moving environment, and know how to balance strategic thinking with hands-on execution. You have a proven ability to develop people, build high-performing teams, and create a culture of accountability, collaboration, and customer success. Why Join Aura Cloud?Join a growing fintech company with an established market position and long-term customer relationships. Work with leading financial institutions across the Nordics and Europe. Play a central role in shaping the future of Customer Success within the organisation. Collaborate with highly skilled teams across product, engineering, and customer-facing functions. Be part of a company focused on sustainable growth, profitability, and long-term value creation. Language: English (required). Additional Nordic or European languages are considered an advantage, but not a qualifying factor. ApplicationDoes this opportunity sound interesting to you? Please submit your application in the form of a CV by clicking the “Apply Here” button. Applications will be reviewed on an ongoing basis, and interviews will be conducted continuously, so we encourage you to apply as soon as possible. Due to GDPR we dont accept applications through e-mail. For more information, please contact HRM’s Recruitment Consultant, Mio Emanuelsson, mio.emanuelsson@hrmab.se or Axel Stubbing, axel.stubbing@hrmab.se.
Vill du arbeta programmeringstungt med stora datamängder, utveckla nya modeller och påverka på riktigt? Just nu gör Swedbank en stor strategisk satsning och gör ett ordentligt omtag av deras modeller för lönsamhetsstyrning. Till detta affärskritiska arbete söker vi nu en Data Scientists som vill vara med och forma framtidens ramverk. Du erbjuds en brant lärandekurva i ett stöttande, öppet och socialt team där din potential och din nyfikenhet värderas allra högst. Om tjänsten Du kommer att tillhöra ett tight och kompetent team bestående av fyra Data Scientists samt teamchef. Teamet arbetar tekniskt och analytiskt i SAS, SQL och Python, men de är långt ifrån det stelbenta analytikerteam du kanske föreställer dig. De är ett öppet, socialt och ganska extrovert gäng som har högt i tak, stöttar varandra i vardagen och gillar att hitta på roliga saker tillsammans. Som person är du samarbetsinriktad, lösningsorienterad och transparent. Du bidrar positivt till stämningen i teamet, kommunicerar tydligt med olika intressenter och känner dig bekväm med att utmana antaganden när det behövs. Du trivs med att arbeta med komplexa frågeställningar, tar ägarskap för dina leveranser och har en stark känsla för kvalitet. Du erbjuds En roll med stor påverkan på bankens framtida ramverk och metoder. I det stöttande teamet får du goda möjligheter att utvecklas tekniskt datadriven analys i relevant programmeringsspråk, samtidigt som du bygger en djup förståelse för bankaffären. En visstidsanställning hos Academic Work där goda möjligheter till överrekrytering finns efter 6-12 månader. Vi erbjuder även fast månadslön. Arbetsuppgifter Använda din analytiska förmåga till att hantera komplexa utmaningar och göra skillnad inom det affärskritiska området riskjusterad finansiell styrning. Bidra till utvecklingen av nya modeller och metoder för kapitalallokering och riskjusterad lönsamhetsstyrning inom den svenska företagsaffären. Arbeta med stora datamängder för att genomföra kvantitativa analyser och ta fram insikter för att förbättra modellprestanda. Tillämpa datadriven analys för att identifiera möjligheter till ökad kapitaleffektivitet och förbättringar av kapitalberäkningar. Vi söker dig som Examen inom civilingenjör, matematik, statistik, ekonomi eller ett närliggande kvantitativt område. Goda kunskaper i SQL, R eller Python. God förmåga att utföra kvantitativ analys och datamodellering. Bekväm med att arbeta med stora och komplexa datamängder. Flytande kunskaper i svenska och engelska i både tal och skrift. Det är meriterande om du har Erfarenhet från analytiska roller inom kreditrisk, modellering (IRB/IFRS 9), ICAAP, stresstester eller kapitalhantering. Tidigare erfarenhet av finansmatematik eller affärsstyrning inom bank. För att lyckas i rollen har du följande personliga egenskaper: Hjälpsam Målmedveten Social Ansvarstagande Energisk Intellektuellt nyfiken Vår rekryteringsprocess Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess.
About Mynt Mynt is an all-in-one corporate card and spend management platform on a mission to reinvent business banking. By combining smart software with cards and payments infrastructure, we remove manual, time-consuming admin from how companies manage spending. We’re growing fast across the Nordics and have secured significant funding to support our continued expansion in Sweden and internationally. Mynt is a tech-first, product-driven company where teams are empowered to solve real problems and build things that matter. We’re a licensed e-money institution, card issuer, and payment processor, operating under the supervision of the Swedish Financial Supervisory Authority. Through strong partnerships with leading players such as Fortnox and Nordea — and many more on the way — our solutions are now live across all Nordic countries. Joining Mynt means helping shape both a category-defining product and a company that’s still early in its journey. With 100+ colleagues (and growing), we’re building teams that value ownership, momentum, and customer impact. About the Role As a Frontend Developer, you will take a leading role in designing, building, and delivering high-quality features in a fast-paced environment. You will work with modern frameworks and technologies, contributing to a scalable and user-focused product. You will also play an active part in improving our deployment processes by supporting continuous integration and delivery initiatives, ensuring efficient and reliable releases. Collaboration is key in this role—you will work closely with designers, developers, and product managers in a cross-functional team to validate ideas, refine features, and create solutions that meet user needs at scale. Qualifications * Bachelor’s degree in Engineering, Computer Science, or equivalent experience * At least 4+ years of experience in frontend development using React * Strong knowledge of JavaScript/TypeScript, HTML, and CSS * Ability to write clean, maintainable, and well-documented code * Experience with unit testing and Test-Driven Development (TDD) * Solid understanding of functional and/or object-oriented programming * Experience working with REST APIs * Fluent in Swedish and English Good to have * Experience with Sentry or similar bug tracking tools * Knowledge of, or interest in learning, React Native * Experience owning and driving projects from start to finish What we can offer you * Be part of an amazing team in a fast-growing scale-up. * Work closely with a fun, high-performing team. * Enjoy a flexible working environment with a great office location in central Stockholm. * Shape your own development and responsibilities based on your passion and interest. The position will be filled as soon as we find a suitable candidate. Please reach out to us as soon as possible if you believe this for you!
About Mynt Mynt is an all-in-one corporate card and spend management platform on a mission to reinvent business banking. By combining smart software with cards and payments infrastructure, we remove manual, time-consuming admin from how companies manage spending. We’re growing fast across the Nordics and have secured significant funding to support our continued expansion in Sweden and internationally. Mynt is a tech-first, product-driven company where teams are empowered to solve real problems and build things that matter. We’re a licensed e-money institution, card issuer, and payment processor, operating under the supervision of the Swedish Financial Supervisory Authority. Through strong partnerships with leading players such as Fortnox and Nordea — and many more on the way — our solutions are now live across all Nordic countries. Joining Mynt means helping shape both a category-defining product and a company that’s still early in its journey. With 100+ colleagues (and growing), we’re building teams that value ownership, momentum, and customer impact. About the Role We are looking for talented developers who are passionate about building high-quality software and enjoy working in an entrepreneurial environment where you can truly influence both the product and the company’s direction. At Mynt, you will work in a modern codebase using the latest technologies, with a high level of ownership and responsibility from day one. You will join an ambitious and experienced team with backgrounds in scale-ups, finance, and consulting. We work in agile sprints, combining close collaboration with a strong sense of individual autonomy. As a Backend Developer, you will focus on building robust business logic and scalable APIs for both web and mobile applications, working closely with product managers in each domain. Our development process is rooted in agile principles, clean code, and CI/CD. Testing, TDD, and automation are integral parts of how we ensure quality and maintain speed. You will also contribute to architectural decisions and have the opportunity to help shape and build new products from an early stage, using technologies such as Java, MongoDB, MySQL, Redis, AWS, Docker, and CircleCI. Qualifications * Bachelor’s degree in Engineering, Computer Science, or equivalent experience * At least 1+ years of experience in backend development using Java * Ability to write clean, maintainable, and well-documented code * A collaborative mindset with a passion for solving problems as part of a team * Fluent in Swedish and English What we can offer you * Be part of an amazing team in a fast-growing scale-up. * Work closely with a fun, high-performing team. * Enjoy a flexible working environment with a great office location in central Stockholm. * Shape your own development and responsibilities based on your passion and interest. The position will be filled as soon as we find a suitable candidate. Please reach out to us as soon as possible if you believe this for you!
Do you want to make a real impact by applying your analytical expertise to shape the future of risk-adjusted financial steering? In Swedbank you have the opportunity to: Use your senior expertise in credit risk and/or capital management to address complex challenges and make a real impact in the business-critical area of risk-adjusted financial steering. Lead and take ownership of activities related to development of new models and methods for capital allocation and risk-adjusted profitability management in the Swedish corporate banking business. Leverage large-scale, complex datasets to perform quantitative analysis and derive actionable insights, strengthen model performance and enhance steering capabilities. Drive change initiatives within the capital domain, ensuring effective collaboration with colleagues across the business area Corporate & Institutions and Swedbank’s central group functions (Risk, Treasury and Finance). What is needed in this role: A degree in engineering, mathematics, statistics, economics or a related quantitative field. 5+ years of experience from analytical roles within credit risk, modelling (IRB/IFRS 9), ICAAP, stress testing or capital management. Strong analytical skills combined with a genuine interest in business, and motivation to use data, models and insights to strengthen decision-making where risk, return and business value meet. You enjoy working with complex topics, take ownership of your deliveries and have a strong sense of quality and responsibility. You are eager to learn and committed to developing both your technical expertise and your business understanding. As a person, you are collaborative, solution-oriented and transparent. You contribute positively to the team, communicate clearly with different stakeholders and are comfortable challenging assumptions when needed. With us, you can experience: Personal and professional growth through self-leadership and continuous development. Meaningful work that positively impacts our workplace, our customers, and society. An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities. A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role. Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance. "Join our team and... You’ll join a supportive and collaborative team that values both high-quality work and a positive team culture. We are a highly engaged and driven analytical team working together to enable long-term, sustainable profitability in the Swedish corporate banking business. Our focus is on delivering solutions that strengthen the business by improving risk-adjusted decision-making, capital efficiency and competitiveness." Elin Rapp, your future manager We look forward to receiving your application by 31.08.2026. Location: Stockholm, Malmskillnadsgatan Recruiting manager: Elin Rapp We may begin the selection during the application period, so we welcome your application as soon as possible. We would like to let you know that a background check and a drug test may be a part of the process for this role. We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services. Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome. #LI-SW1 #LI-Hybrid
Join a forward-thinking team shaping the future of HR Analytics. Work with a modern Azure and Databricks stack to deliver high-impact data solutions across Sweden and the Baltic states in a dynamic banking environment. About the role As a Data Engineer in this role, you will combine technical expertise with business understanding to develop our client's HR Analytics platform. You will primarily work on building and maintaining data models in Databricks using PySpark and SQL. You will also oversee and further build upon automated workflows in Databricks Workflows. The key competencies for this position also include Kimball modeling, practical application of SCD1 & SCD2, and experience with code management via Azure DevOps. You are offered We offer a high-impact hybrid role where you can work with the latest cloud technologies like Databricks and Azure, while enjoying the flexibility of a modern workplace environment. Work tasks This role focuses on the technical development and orchestration of data within an HR Analytics environment, utilizing Azure and Databricks to process complex HR data sets. Develop and maintain PySpark and SQL notebooks within Databricks on a daily basis. Implement and manage SCD1 and SCD2 Configure Unity Catalog for data governance, including catalogs, grants, and security. Manage CI/CD processes using Azure DevOps repos and YAML pipelines. Monitor Databricks Workflows and task dependencies. Collaborate on Power BI semantic models. We are looking for Advanced knowledge of Databricks, including PySpark and SQL. Strong experience with Delta Lake operations such as MERGE. Proficiency in designing Kimball star schemas and SCD1/SCD2. Solid understanding of Azure DevOps, YAML pipelines, and PR processes. Professional fluency in English and Swedish. It is meritorious if you have Knowledge of Oracle HCM or PeopleSoft data models. Experience with Power BI import mode and semantic models. Familiarity with Azure ADLS Gen2 Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Vendor Manager Stockholm or Bogotá At MAJORITY, we’re building a world where ambition knows no borders and where financial success follows you wherever life takes you. We’ve built a mobile banking platform for ambitious global citizens navigating life across borders that offers a smarter, more accessible financial membership designed to help people manage and grow their money, wherever they’re from and wherever they’re going. We’re a global team of 30+ nationalities, working with purpose and building for impact. If you’re excited by big challenges and bold ideas, and want to help shape the future of international banking, we’d love to hear from you. Role As Vendor Manager at MAJORITY you will be part of an outgoing, high-performing, cross-departmental team and report to the Head of Procurement. This position works directly with the COO, and will build expertise and a deep understanding of MAJORITY’s business. As a member of this team you will be exposed to a wide range of areas and services for an international startup including compliance, vendor management, bid-management, payments, banking, remittance, currency trading and more. This is an in-person position based out of either our Stockholm or Bogota offices. Responsibilities Own MAJORITY’s vendor management program and vendor due diligence Lead the evaluation of suppliers, products, and services Ensure teams across the company adhere to the requirements of our Vendor Management program Negotiate contracts, and ensure that approved purchases are cost-efficient and high quality Analyze program performance and KPIs, prepare reports, action plans and initiate follow-ups Drive cost optimization and improvement plans Follow up on operational activities generated by our critical suppliers, such as audit requests, periodic due diligence, etc Support on various strategic projects and administrative tasks Overall responsible for our vendor management program and due diligence of critical vendors We are looking for A proactive and thorough individual ready to grow with MAJORITY. A fast-learner who likes numbers, diverse projects, and who thrives in a fast-paced environment with tight deadlines. We need someone who enjoys getting things done with a can-do attitude and who is great at negotiations. Experience & Qualifications 3+ years of work experience within vendor management, partnerships, procurement or commercial orientated jobs University degree in Business Administration or equivalent Preferably has previous experience in one or more of the following areas: Vendor management, Partnerships, Contract management, Compliance, Procurement, Payments, Money Remittance Attention to detail, thoroughness and high level of accountability Strong Excel skills Excellent analytical skills and negotiation experience are a plus Fully fluent in English with excellent spoken and written communication skills If you’re interested in joining our mission, please apply by submitting your CV via MAJORITY’s careers page on our website. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Northmill Bank is a challenger bank at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal. Northmill Bank was founded in 2006 and have grown to over 240 employees in 3 countries and over 270 000 customers. We use the latest technology to develop safe, smart, and user-friendly products for our customers. They are the sole reason why we do what we do. We are a 100% cloud-based product company where technology is the driver to create smarter banking products. Grab this opportunity to be a part of us and our journey! About the role We are looking for an experienced Product Manager – B2C Credit with a strong commercial background and proven track record in consumer lending to take ownership of our revolving credit facility and consolidation loan products. This role is central to the continued growth of our consumer lending business. We are looking for someone who has built, managed, and scaled lending products in practice; not simply worked alongside them. You will be responsible for defining the strategy and roadmap for our consumer credit products, working closely with credit risk, analytics, marketing, technology, customer operations, and compliance. The ideal candidate understands consumer lending economics, portfolio performance, customer behaviour, and risk management, and can balance commercial growth with responsible lending. This is not a purely technical product role. We are specifically seeking a commercial product leader who understands consumer lending end-to-end, from customer acquisition and underwriting through pricing, portfolio optimisation, repayments, and retention. Responsibilities Own and drive the product strategy and roadmap for Northmill's revolving credit facility and consolidation loan products, with a clear focus on sustainable growth, customer value, and portfolio profitability. Continuously improve the customer journey across the entire lending lifecycle, including acquisition, application, underwriting, activation, utilisation, repayment, and retention. Work closely with Credit Risk, Analytics, Finance, Marketing, Customer Operations, Compliance, and Technology to deliver commercially successful and compliant lending products. Translate customer insights, market opportunities, portfolio performance, and business objectives into clear product priorities and development initiatives. Monitor and optimise key commercial metrics including approval rates, utilisation, portfolio growth, repayment behaviour, customer lifetime value, default rates, margins, and profitability. Identify opportunities to improve underwriting, pricing, credit limits, customer engagement, and portfolio performance using data-driven decision making. Ensure products remain competitive by understanding customer needs, market trends, regulatory developments, and competitor offerings. Actively engage with customers and internal stakeholders to validate product-market fit and identify opportunities for innovation and continuous improvement. Who you are You're a commercially minded Product Manager with a passion for building lending products that create value for both customers and the business. You thrive in cross-functional environments, enjoy turning data and customer insights into product decisions, and know how to balance growth, customer experience, risk, and profitability. You're comfortable challenging existing ways of working and driving initiatives from idea to launch and continuous optimisation. To succeed in this role, you'll likely have Proven experience as a Product Manager within consumer lending, with a track record of launching, growing, and optimising lending products. Strong experience with revolving credit, personal loans, or other unsecured consumer credit products. A solid understanding of consumer credit risk, underwriting principles, pricing, lending economics, and portfolio performance. Experience working in fintech, banking, consumer finance, or another regulated financial services environment. A data-driven mindset with strong analytical skills and experience using insights to prioritise and improve products. Excellent stakeholder management skills and the ability to collaborate across Product, Engineering, Credit Risk, Analytics, Commercial, and Operations. Good to Have Experience with revolving credit facilities, consolidation loans, instalment lending, or other unsecured lending products. Experience working with behavioural scoring, affordability assessments or decision engines. Experience optimising digital customer acquisition funnels and lending conversion journeys. Knowledge of Nordic consumer lending markets and financial regulations. What we offer A fantastic office in a prime Stockholm location with great spaces and views An independent role with the opportunity to make a real impact Great opportunities for professional development Health - 5 000 kr wellness allowance Conference abroad every other year Breakfast and fruits every day, as well as "holy fika” each Friday Regular after work and celebrated successes at the office Apply today and be a part of Northmill!
VENDOR MANAGER Stockholm or Bogotá At MAJORITY, we’re building a world where ambition knows no borders and where financial success follows you wherever life takes you. We’ve built a mobile banking platform for ambitious global citizens navigating life across borders that offers a smarter, more accessible financial membership designed to help people manage and grow their money, wherever they’re from and wherever they’re going. We’re a global team of 30+ nationalities, working with purpose and building for impact. If you’re excited by big challenges and bold ideas, and want to help shape the future of international banking, we’d love to hear from you. Role As Vendor Manager at MAJORITY you will be part of an outgoing, high-performing, cross-departmental team and report to the Head of Procurement. This position works directly with the COO, and will build expertise and a deep understanding of MAJORITY’s business. As a member of this team you will be exposed to a wide range of areas and services for an international startup including compliance, vendor management, bid-management, payments, banking, remittance, currency trading and more. This is an in-person position based out of either our Stockholm or Bogota offices. Responsibilities * Own MAJORITY’s vendor management program and vendor due diligence * Lead the evaluation of suppliers, products, and services * Ensure teams across the company adhere to the requirements of our Vendor Management program * Negotiate contracts, and ensure that approved purchases are cost-efficient and high quality * Analyze program performance and KPIs, prepare reports, action plans and initiate follow-ups * Drive cost optimization and improvement plans * Follow up on operational activities generated by our critical suppliers, such as audit requests, periodic due diligence, etc * Support on various strategic projects and administrative tasks * Overall responsible for our vendor management program and due diligence of critical vendors We are looking for A proactive and thorough individual ready to grow with MAJORITY. A fast-learner who likes numbers, diverse projects, and who thrives in a fast-paced environment with tight deadlines. We need someone who enjoys getting things done with a can-do attitude and who is great at negotiations. Experience & Qualifications * 3+ years of work experience within vendor management, partnerships, procurement or commercial orientated jobs * University degree in Business Administration or equivalent * Preferably has previous experience in one or more of the following areas: Vendor management, Partnerships, Contract management, Compliance, Procurement, Payments, Money Remittance * Attention to detail, thoroughness and high level of accountability * Strong Excel skills * Excellent analytical skills and negotiation experience are a plus * Fully fluent in English with excellent spoken and written communication skills If you’re interested in joining our mission, please apply by submitting your CV via MAJORITY’s careers page on our website. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are looking for an experienced APO with strong financial acumen to lead the development and lifecycle management of Swedbank’s Funds Transfer Pricing (FTP) system.In Swedbank you have the opportunity to: Work on strategically important banking infrastructure that supports the Group’s profitability measurement process and management of interest and liquidity risks Act as the bridge between different units in the bank (Treasury, Finance, Risk etc) to ensure that our FTP capabilities meet evolving business, regulatory, and strategic requirements Translate business needs into clear product requirements while working closely with agile development teams in a collaborative environment Ensure that the FTP system supports the transfer of interest rate and liquidity risk from the business areas to Group Treasury in a transparent and auditable way What is needed in this role: Proven experience as an APO or similar role +5 years of experience in banking, preferably in Treasury, Finance, Risk or Financial Markets. Understanding and interest of asset and liability management, financial products and markets Strong analytical mindset and ability to articulate complex and technical matters in a clear way Excellent communication and stakeholder management skills SQL and Teradata development experience is a strong plus With us, you can experience: Personal and professional growth through self-leadership and continuous development. Meaningful work that positively impacts our workplace, our customers, and society. An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities. A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role. Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance. "Join our team and... become part of a team of knowledgeable and service minded colleagues, who work together to manage Swedbank’s funds transfer pricing model, analyse Group Treasury’s P&L and forecast the Group’s net interest income." Mattias Mauritzon, your future manager We look forward to receiving your application by 16.08.2026. Location: Stockholm, Sundbyberg Recruiting manager: Mattias Mauritzon We may begin the selection during the application period, so we welcome your application as soon as possible. We would like to let you know that a background check and a drug test may be a part of the process for this role. We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Edo State - Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Akwa Ibom State - Uyo and Abak Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Akwa Ibom State – Uyo and Abak About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Ogun State: Ado-Odo/Ota and Abeokuta Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Ogun State: Ado-Odo/Ota and Abeokuta About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
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