Warehouse Area Manager (m/w/d)

COMPANY OVERVIEW Founded in 2014 in the Czech Republic, Rohlik is the European leader of e-grocery in Central Europe. Already active in the Czech Republic (Rohlik.cz), Hungary (Kifli.hu), Austria (Gurkerl.at), Germany (Knuspr.de), and other markets. By owning its end-to-end operations, including all technology in-house, Rohlik provides a superior customer experience and the freshest food from local farmers and artisans, as well as a broad supermarket selection.   DEPARTMENT OVERVIEW The Fulfillment Center operations team is responsible for ensuring safe, efficient, and customer-focused performance across all warehouse activities. We drive excellence in inbound, outbound, inventory, and process control to deliver customer satisfaction while enabling sustainable scalability.   ROLE OVERVIEW As Operations Manager, you will lead one of the core shifts within the fulfillment center, managing a team of Area Managers and associates. You will own shift-level performance across safety, quality, productivity, and cost. You will ensure operational readiness, develop leadership talent, and embed a culture of continuous improvement to support scalability and customer satisfaction.   WHAT WE EXPECT FROM YOU * Owns shift-level operational performance across safety, quality, productivity, and labor management. * Leads a team of Area Managers and associates, ensuring staffing, skills, and development for peak readiness. * Partners with cross-functional teams (Operational Excellence, Automation, HR, Finance, IT, Transportation) to solve operational challenges. * Provides input to long-term capacity planning and workforce development. * Oversees workflow planning, labor allocation, and compliance with safety and labor regulations. * Monitors and analyzes KPIs, driving continuous improvement through root cause analysis and corrective action. * Fosters a culture of engagement, accountability, and leadership development. WHAT WE LOOK FOR Required * High school leaving exam or higher education. * 3+ years of experience in operations, logistics, manufacturing, or supply chain management. * Proven people leadership experience, managing large teams in fast-paced environments. * English proficiency. * Strong analytical and problem-solving skills with ability to make data-driven decisions. * Excellent communication and leadership skills with ability to engage and influence stakeholders. * Flexibility to work shifts, weekends, and holidays as required. Preferred * MBA or university degree in a related field. * 5+ years of experience in supply chain, distribution, or logistics management. * Certification or experience with Lean, Six Sigma, or continuous improvement methodologies. * Proficiency with Warehouse Management Systems (WMS) and data analytics tools. * Experience managing high-volume operations with automation and process optimization. WHAT WE OFFER * Direct impact on fulfillment center performance and customer satisfaction. * Freedom to innovate and implement improvements quickly. * A fast-paced, international environment with strong growth opportunities. * Competitive compensation and career development plans. * A collaborative culture with great people and legendary company events.

COMPANY OVERVIEW Founded in 2014 in the Czech Republic, Rohlik is the European leader of e-grocery in Central Europe. Already active in the Czech Republic (Rohlik.cz), Hungary (Kifli.hu), Austria (Gurkerl.at), Germany (Knuspr.de), and expanding into Italy and Romania, the company combines cutting-edge logistics, automation, and local sourcing to deliver fresh groceries in under three hours. By owning its end-to-end operations, including proprietary technology, Rohlik ensures a superior customer experience, affordability, and operational excellence.   ROLE OVERVIEW In this role you will work closely with Area Managers to lead teams of associates, ensure smooth workflow execution, and help optimize daily operations. You will be in close touch with associates, monitor their performance, assign tasks and oversee daily operations within your department. This role is a great opportunity for individuals looking to develop their leadership skills and advance within Rohlik’s operations network.   WHAT WE EXPECT FROM YOU / THE POSITION TO PERFORM * Acts as a leader on the floor, assisting Area Managers with team coordination, workload distribution, and productivity tracking * Understands end-to-end warehouse processes, from inbound receiving to final dispatch, and ensures compliance with operational standards (5S, safety, accuracy) * Monitors workflow, identifies bottlenecks, and collaborates with management to improve processes and meet key performance goals * Conducts quality and safety audits, ensuring compliance with Rohlik’s policies and standards * Troubleshoots operational issues in real-time and escalates concerns as needed to minimize disruptions * Tracks and analyzes performance metrics (e.g., rates, productivity, error rates) to drive continuous improvement * Assists with shift planning and labor allocation to optimize workforce efficiency * Acts as a point of contact for associates, addressing concerns and providing guidance to maintain a high-performance work environment * Fosters a culture of teamwork, engagement, and positive morale among associates WHAT WE LOOK FOR / WHAT WE REQUIRE REQUIRED * High school leaving exam or higher education * 1+ years of experience in people management, logistics, manufacturing, or operations * Leadership skills with the ability to motivate and guide a team * Basic proficiency in Microsoft Office (Excel, Word, Outlook) and ability to analyze data * Willingness to work flexible shifts, including weekends and holidays PREFERRED * Previous experience as a Process Assistant, Lead Associate, or similar leadership role in logistics or warehouse operations * Familiarity with Warehouse Management Systems (WMS) and inventory tracking * Understanding of Lean or Six Sigma principles to drive process improvements * Ability to handle multiple priorities and meet deadlines under pressure What We Offer * A job at a company that is redefining online grocery retail and setting new standards in logistics and customer experience. * A dynamic environment with new challenges every day and exciting opportunities for growth. * Professional development and real opportunities for advancement within the company. * Fair compensation and a dedicated team that values both teamwork and performance. * Participation in legendary company events and a corporate culture based on growth and collaboration. #LI-AR1 #Gurkerl