Senior Product Marketing Manager

Location: Toronto, Canada with 1 day a week in office Note: travel to Quebec required up to 20% of time  Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. International expansion is a critical growth engine for Toast's future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. We are seeking a Senior Product Manager to own the Canadian product roadmap including depth & differentiation in our current customer base and expansion into new regions like Quebec. You will work closely with engineering, design, sales, finance, operations, and marketing partners to deliver a product that helps our customers thrive. In this unique and highly visible role, you will be the primary advocate for the Canadian restaurant ecosystem and have a direct impact on how Toast serves customers in Canada. A day in the life (Responsibilities)  * Define, prioritize, and deliver strategic roadmap initiatives that improve the value proposition of Toast for our customer base * Champion field research & validation: Spend time with customers in Canada to understand how the existing product must evolve to meet their unique customer needs and operational requirements. * Plan and execute discovery, rapid prototyping, and in-restaurant pilots; iterate based on operational feedback and scale successful experiments. * Collaborate with localization and international teams to lead our launch into Quebec  * Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes. What you'll need to thrive (Requirements) * ~6+ years shipping complex software or payments products with demonstrated ownership of multi-team programs or a major product portfolio * Proven track record taking a product from discovery through prototype and pilot to scale. * Experience conducting on-site discovery and validating prototypes in operational environments (restaurant or other physical venues). * Exemplary stakeholder management and ability to align senior partners across sales,, engineering, ops, and GTM, especially on high-visibility initiatives. * Communication & influence. Clear, persuasive written and verbal communication; able to synthesize technical tradeoffs and business value for executives and partners. * Experience launching or running Quebec programs, including French language skills AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. Pay Range $140,000—$190,000 CAD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. ABOUT THE ROLE We are seeking a Senior Product Manager to drive the vision, strategy, and execution for a key product area within the Auth0 Identity Security product line, with a focused mandate on the rapidly evolving domain of Agentic Security. This role sits at the intersection of product strategy, cross-functional leadership, and agile execution — requiring someone who can both shape long-term direction and deliver with precision. We are the team that builds solutions that protect our customer’s Auth0 environments. Our group delivers features such as attack protection, bot detection, adaptive MFA, identity security for AI Agents and related analytics / insights on the effectiveness of our solutions in thwarting attacks from bad actors. The ideal candidate brings direct, hands-on experience in agentic security product management, with a deep understanding of how AI agents are built, orchestrated, and secured. This includes practical knowledge of agentic workflows, MCP servers, agentic tooling, and their use through productivity applications such as Claude Code. A core focus of this role is runtime security & AI agent classification: building real-time detection, behavioral analysis, and protection capabilities for agentic systems. The successful candidate will have command of the OWASP Top 10 for Agentic AI attack vectors and mitigations, and will bring experience in identifying and responding to threats such as prompt injection, agent intent anomalies, and rogue agent detection — including scenarios where an agent may have been compromised or infiltrated. Beyond agentic-native threats, this role demands strong fluency in fraud and risk mitigation, spanning both traditional and emerging attack surfaces. This includes a depth of knowledge across classic vectors — Account Takeover (ATO), resource draining, and fraudulent account creation — as well as their evolving equivalents in multi-agent and autonomous system environments. KEY RESPONSIBILITIES * Product Strategy & Roadmap: Define and champion a clear product strategy and roadmap, utilizing data-driven prioritization methods to maximize customer value and business impact. Manage inputs from diverse cross-functional stakeholders. * Customer Experience: Drive customer research (surveys, interviews, data analysis) to identify top opportunities, optimize the end-to-end customer journey, and ensure product value realization. * Experience Design: Partner with Product Design on prototypes, wireframes, and concepts, continuously improving the usability of both the UI and APIs for technical and business audiences. * Agile Execution & Delivery: Maintain active, daily collaboration with engineering teams. Write clear user stories, scope work for sprints, and actively participate in Agile cadences. Proactively solve problems and manage ambiguity to ensure on-time delivery. * Performance Optimization: Drive continuous data analysis and insights into customer adoption. Establish clear hypotheses and baselines for feature launches, then track progress toward strategic targets and drive continuous product iteration based on learnings. * Commercial Growth & Value: Partner closely with Product Marketing to run targeted customer campaigns. These efforts will drive trial conversions, accelerate Product-Led Growth (PLG) motions, boost retention, and increase high-value usage and adoption. * Go-to-Market: Proactively monitor the competitive landscape to identify gaps and differentiators. Partner with Product Marketing and pre-sales engineering to refine product positioning, develop engaging customer value messaging, and craft supporting content (blogs, webinars). * Field & Customer Engagement: Actively engage with the field organization (Sales, Solutions Engineering, Technical Account Managers) to build deep knowledge of the voice of the customer. Drive customer conversations during pre-sales, renewals, and at key events to gather feedback and support adoption. * AI-Powered Productivity: Drive efficiency and strategic insight by leveraging AI tools for high-value activities, including prototyping, synthesizing customer insights, accelerating competitive and market analysis, and rapidly generating high-quality product documentation. REQUIRED QUALIFICATIONS * AI Agent Experience:  Significant product experience with AI Agent creation, orchestration and the use of MCP (Model Context Protocol) servers for exposing context, tools, and resources to agents. Ability to use this experience to define how Auth0's should securely authenticate, authorize, and monitor non-human AI principals at runtime. * Agentic Threat Remediation: You have a strong command of the OWASP Top 10 for Agentic AI, and can articulate how each attack class manifests in real-world agentic deployments. You bring direct experience identifying, triaging, and driving remediation of agentic threats, with particular depth in: prompt injection attacks, agent intent anomalies, and rogue agent detection.  * Product Management Experience:  5-8 years of experience in Product Management, whether from startup or high-growth company environments.  * Education: An Undergraduate and/or Masters Degree in Computer Science, Engineering, Information Systems or a related technical field. * General Security Industry Experience: Prior working experience in the security, fraud or compliance industries with foundational knowledge of Identity and Access Management (IAM/CIAM) concepts (e.g., OAuth 2.0, OpenID Connect, SSO, MFA, RBAC) and/or familiarity with compliance frameworks relevant to identity security (e.g., GDPR, CCPA, SOC 2). * Communication: Excellent communication skills (presentation, verbal, and written) and a highly collaborative approach, working with cross-functional stakeholders across the organization. * Enterprise Software: Demonstrated experience in delivery of global, enterprise software across all aspects of the product lifecycle. * Results Driven: A clear history of being outcome-driven and achieving tangible business results through the successful delivery of products, features, or capabilities that you have owned. * Problem Solving: Keen analytical, problem-solving, and decision-making abilities, with a proven capacity to formulate effective action plans even when faced with incomplete, conflicting, or ambiguous inputs. * Entrepreneurial: Bring an entrepreneurial mindset and a strong intellectual curiosity that drives you to learn and delve deeply into both business and technical aspects of this role. * Agile Development: Deep experience working successfully with engineering teams in an Agile development environment, including scoping, sprint planning, and backlog management and prioritization.   #LIHybrid #P-1164.1  Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual base salary range for this position for candidates located in Canada is between: $146,000—$218,000 CAD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.