Client Partner

We are looking for a highly motivated Client Partner to function as the commercial lead for a portfolio of strategic key accounts. In this role, you are directly responsible for driving revenue growth and achieving expansion targets within your book of business. As a pioneer of the AI-powered ad tech industry, you will offer innovative solutions and build trust-based relationships with large advertisers by delivering strategic and measurable impact. As brands transition to automated, AI-driven workflows, you will ensure our clients maximize our platform's capabilities to achieve peak operational efficiency without sacrificing the creative excellence and authentic brand connections that resonate with consumers. We operate with a "customer first" philosophy, rooted in the belief that our success is a direct result of the growth we drive for our clients. As a trusted advisor, you will navigate complex business challenges to build positive outcomes that benefit both Smartly and our partners. As a Client Partner at Smartly, you will... * Own and achieve a revenue growth goal, focusing on strategic expansion through the increased adoption of platform capabilities, products, and services that align with your customers' broader business objectives. * Lead the end-to-end commercial strategy for your accounts, ensuring robust opportunity identification and the operational discipline required for precise revenue forecasting. * Cultivate multi-threaded relationships with senior executives and key decision-makers, navigating complex organizational structures to build broad-based advocacy for Smartly. * Orchestrate cross-functional efforts to align internal stakeholders around key customer initiatives and ensure the delivery of unified solutions. * Establish a continuous feedback loop by synthesizing customer needs and market trends to influence internal product roadmaps and business strategy. * Partner with customers to remove operational friction through the implementation of unified workflows. * Partner closely with Customer Success Managers to co-author strategic account plans and ensure the seamless delivery of best-in-class service across all customer initiatives. * Lead high-level collaboration across the full spectrum of account stakeholders including clients, agencies, platforms, and data partners. * Operate with a growth mindset by proactively identifying new value-creation opportunities to accelerate commercial success. WE'RE DEFINITELY LOOKING FOR YOU IF YOU… * 5+ years of experience in the SaaS, ad platform, or ad tech space with demonstrated success managing strategic key accounts. * A proven record of meeting and exceeding revenue targets. * A natural leadership ability and a passion for rallying cross-functional teams around a shared vision. * A curiosity and drive to partner with customers to solve their most complex business challenges through the strategic application of technology and AI. * Excellent communication skills and the ability to engage confidently with C-level decision-makers. * A high degree of product curiosity and the agility to master an expansive, ever-evolving suite of capabilities. * The ability to collaborate closely with internal cross-functional teams (product, marketing, engineering, customer success, etc.). Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook [https://assets.website-files.com/63d671dfba7daa79b745ce98/658068a97117b92f5dde8b02_Culture%20Handbook_181223.pdf]! #LI-Hybrid ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly [http://smartly.io/] to learn more. The processing of your information is described in our Candidate Privacy Notice [https://cdn.prod.website-files.com/67ed4ab7f914accf87aa070c/698a11cb716926c1d76c1641_Smartly.io%20Group%20-%20Privacy%20Notice%20for%20Candidates%20-%201_2026.pdf].

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    THE ROLE   As a Client Partner at Valtech you will be the leader across a € multi-million portfolio, both directly and through our Client Partnership team. It will be your responsibility to develop and nurture our most senior-level key client relationships, and it will be you who works in close collaboration with a dedicated delivery team to deliver fantastic work and own the longer-term strategic direction, planning and revenue growth of your accounts. Bonus points if you've done this within the Industrials, Manufacturing, Wholesales & Distriubution, AgriTech, and Travel & Hospitality. As their trusted advisor, you’ll work closely with executive clients providing them with true digital leadership, in turn driving opportunities for new business from within. You’ll inspire client teams in your capacity as their strategic partner, and you’ll motivate internal teams to develop and consistently over-deliver. You will be adept at interpreting and adding value to new client briefs, always thinking about the longer-term ambition and objectives of your clients and their business, engaging with all teams and disciplines to deliver the best work possible.    Role responsibilities * In your role as a Client Partner at Valtech you can expect to build and nurture ongoing relationships with both our clients at executive level as well as your peers across the organisation. You will be actively seeking out and developing growth opportunities within your client organisations to bring in our broader specialisms and you’ll be excited about driving our exciting offering. * You will bring your strategic thinking and considered opinions and recommendations whilst being respectful of others. You’ll challenge thinking and won’t accept the status quo to ensure the right outcome.  * You are accountable for the commercials across your account portfolio - working with your peers and Portfolio Director to ensure account profitability and accurate forecasting. You’ll consistently track performance against annual targets and quickly identifying potential areas for account development. * You will own and lead the account strategy planning across your client portfolio – building on your in-depth knowledge of your clients and their businesses to identify the right areas of focus and working collaboratively with subject matter experts and senior stakeholders across the business to develop and implement the strategic vision for your accounts. * A key focus of your role will be on the longer-term development and growth of your accounts. You’ll be tasked with leading on business development opportunities across your account portfolio. You will develop, own and present plans and proposals that will add more value for our clients and drive additional revenue for Valtech. * You will also support on net new business proposals occasionally working closely with the new business team and the practice leads to input into client pitches and proposals. * Importantly, you will be a team player that genuinely cares about what they do and the people they do it with.   ABOUT YOU The successful candidate will have substantial experience working within a Digital Transformation, technology consultancy partnering with enterprise size organisations selling and managing projects across the digital technology spectrum.    Strategic Relationship Management  * Develop deep, trust-based relationships with senior client stakeholders. * Build collaborative and trusting relationships internally across the organisation. Being visible and attentive. * Understand the client’s business challenges, needs, and goals to deliver tailored solutions. * Act as the main point of contact, ensuring open and effective communication between the clients and Valtech. Leadership capability  * Offer clear and concise strategic guidance both internally and externally backed up by experience and rigour. * Responsible for driving the strategic growth of your accounts – creating and implementing account plans, strategically identifying new growth opportunities, and delivering compelling proposals that help drive value for our clients and revenue for the agency. * Working with senior teams across the business, to ensure alignment on your Account Plans, to be the figurehead for your accounts and to ensure that the team are all working together towards the same goals Organisation, time management & proactivity  * Attentive, proactive, and capable of acting on your own initiative * Organised and able to manage conflicting priorities with urgency and proactivity Collaborative and inclusive  * You will be collaborative and comfortable working as part of a cross functional team * You will be open to receiving feedback and comfortable giving feedback Industry expert and thought leader  * You have a strong knowledge and insight of trends, developments, and innovative technology through a genuine passion for digital / tech / product * You stay ahead of the curve by attending regular industry events * Budgeting and financial planning capabilities * Competent in financial planning and forecasting to ensure client profitability   Attention to details and an eye for quality  * You know what good looks like, and you can back up your opinions with robust rationale and experience * You are thorough and value attention to details but are still able to work at pace when needed Compelling Communicator & presenter  * Excellent listening skills and the ability to adapt your communication style to suit different audiences when needed * Engaging communicator who can break down and understand technically complex topics to a wide audience * You will be a strong presenter who can seamlessly sell strategic ideas and solutions Language * You are fluent in Dutch and English   If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a full-time position based in Utrecht with hybrid working model. Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.  ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com.  We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.