Marketing Operations Manager

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. This Week in Fintech is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news, and connections within the financial technology ecosystem. What began as a newsletter focused on curating and sharing industry updates, trends, and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences, and an online community to bring together fintech professionals, investors, and enthusiasts worldwide. This Week in Fintech is seeking a highly organized, creative, and entrepreneurial Senior Events & Experiences Manager to help build and scale one of the most influential fintech communities in the world. This is not a traditional events role. We are looking for someone who understands how experiences create brand value, strengthen relationships, drive partnerships, and build lasting community. You’ll lead the strategy and execution behind TWIF’s growing portfolio of experiences — from intimate executive dinners and private salons to large-scale conferences, ecosystem gatherings, and strategic partner activations. You’ll work directly with leadership and become a key part of shaping how TWIF shows up across fintech, startups, venture capital, and media. Responsibilities * Lead end-to-end execution of TWIF flagship events, conferences, executive dinners, community gatherings, and sponsored experiences from concept through onsite execution. * Partner with leadership to develop event strategies, programming concepts, and experience formats that strengthen TWIF’s brand, audience growth, and ecosystem influence. * Build and manage relationships with venues, vendors, sponsors, speakers, VIP attendees, ecosystem partners, and community members. * Coordinate sponsor deliverables and partner integrations to ensure high-quality execution and long-term relationship growth. * Manage production timelines, budgets, run-of-show documents, vendor coordination, travel logistics, attendee communications, and onsite operations. * Help cultivate meaningful relationships across the fintech, startup, investor, and operator ecosystem through thoughtful hospitality and curated experiences. * Develop systems, playbooks, and repeatable processes that allow TWIF’s events platform to scale without compromising quality or experience. Qualifications * 5–8+ years of experience in events, experiential marketing, hospitality, media, startups, fintech, or community programming. * Proven ability to manage high-touch experiences involving founders, executives, investors, sponsors, and VIP audiences. * Exceptional organizational and project management skills with the ability to execute independently in fast-paced environments. * Strong communication and interpersonal skills with a natural ability to build trust and long-term relationships. * Strong eye for audience experience, hospitality, branding, and event design. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Squarespace’s Applied Data & Insights (ADI) organization powers data-driven decision-making across the company with teams spanning Analytics, Data Science & Machine Learning, Analytics Enablement, and Data Platform. As the Senior Staff Operations Manager for ADI, you will drive the way we plan, deliver, and partner inside our organization and across the company. This role requires a versatile, Chief-of-Staff–like operator who works through prioritization and trade-offs across multiple leaders and cross-functional partners. You are an excellent communicator and well versed in managing stakeholder communications and expectations.You have a track record of translating complexity into clear processes, building credibility with data and analytics leaders, and knowing when to push, when to align, and when to escalate. You are comfortable navigating a changing business environment and thrive in a role where the operating model is still being built. This is a hybrid role working from our New York City office 3 days per week. You will report to the Senior Director of Operations to ensure alignment with operational standards, consistency across teams, and company-wide best practices, while maintaining a dotted-line relationship to the VP of ADI. YOU’LL GET TO…  * Set and manage ADI's planning and reporting cadences, both internal (leadership meetings, All Hands, offsites) and company-facing (QBRs, MBRs, WBRs, annual planning), including all associated artifacts. * Codify the ADI operating model (engagement models, decision rights, and standard operating procedures) across teams and standardize practices where relevant. * Partner with the ADI Leadership Team to identify, prioritize, and resource critical projects through bi-annual planning cycles; drive alignment on prioritization, support preparation for executive reviews, and ensure communication is clear and consistent throughout. * Partner with Finance and People on headcount planning, budget management, hiring consistency, org design, onboarding, and review cycles across ADI teams; foster strong relationships and facilitate collaboration across Finance, Marketing, Product, Engineering, and other departments. * Partner with Data Product Manager and other leaders to support vendor and tooling governance for the organization, including evaluation, contracting, and lifecycle management of data and analytics tools. * Partner with the ADI Technical Program Manager (TPM) and connect with Operations Managers across the company to share best practices and drive consistency. WHO WE’RE LOOKING FOR  * 10+ years in business operations, strategy, or consulting, ideally at a SaaS or technology company; Chief-of-Staff experience is a plus. * Experience supporting a data, analytics, data science, or product organization is strongly preferred. Experience supporting growth or growth marketing organizations in a technology company, with an understanding of how those teams use data, measurement, and experimentation to drive business outcomes, is a plus. * Proven track record of building and improving processes and programs from the ground up, bringing consistency and structure to environments that need it. * Exceptional communication skills, with the ability to translate between technical and business audiences and build executive-ready presentations. * Proven track record of stakeholder management, successfully aligning cross-functional teams and senior leadership around core business objectives. * Proficiency in enterprise AI tools (e.g., ChatGPT, Gemini, Claude, Glean, Cursor) and experience integrating such tools into your daily workflows to automate tasks, optimize processes, and accelerate project delivery. * Self-driven, hands-on, structured problem solver with bias to action; comfortable navigating ambiguity and operating where processes are still being built. BENEFITS & PERKS * A choice between medical plans with an option for 100% covered premiums  * Fertility and adoption benefits * Access to supplemental insurance plans for additional coverage * Headspace mindfulness app subscription * Global Employee Assistance Program * Retirement benefits with employer match * Flexible paid time off * 12 weeks paid parental leave and family care leave * Pretax commuter benefit * Education reimbursement * Employee donation match to community organizations * 7 Global Employee Resource Groups (ERGs) * Dog-friendly workplace * Free lunch and snacks * Private rooftop * Hack week twice per year CASH COMPENSATION RANGE: $178,500 - $265,000 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. ABOUT SQUARESPACE Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. OUR COMMITMENT Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-CB1 #LI-Hybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.   Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.   If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.