
Deliveroo · Main
Rejoignez-nous dans notre mission de transformer la façon dont le monde mange et fait ses courses. Chez Deliveroo, impact, innovation et croissance sont au cœur...
Rejoignez-nous dans notre mission de transformer la façon dont le monde mange et fait ses courses. Chez Deliveroo, impact,
innovation et croissance sont au cœur de tout ce que nous faisons. Notre équipe Rider Operations accompagne les livreurs
partenaires commerçants en leur offrant un service de qualité, efficace et empreint d’empathie à chaque interaction.
Nous recherchons un(e) Senior Rider Onboarding Associate (H/F) pour rejoindre notre équipe Rider Operations, dans le cadre d'un
CDD de 6 mois. Vous jouerez un rôle clé dans le recrutement et l'intégration de nos livreurs partenaires en animant les sessions
d'onboarding en présentiel et en contribuant à l'amélioration continue de nos processus.
Véritable ambassadeur(rice) de Deliveroo sur le terrain, vous veillerez à garantir une expérience d'intégration de qualité pour
nos futurs livreurs tout en contribuant à assurer un niveau de flotte adapté aux besoins de nos partenaires et de nos clients.
Ce poste est principalement basé sur le terrain et nécessite de nombreux déplacements à travers la France.
opérations.
Vous travaillerez en étroite collaboration avec les équipes Rider Support, Product, Supply, Onboarding ainsi qu'avec les équipes
opérationnelles.
de livraison ou un poste similaire.
départs matinaux ou des retours tardifs.
Nous sommes des passionnés de food, des problem solvers, des créateurs de communauté et bien plus encore. Ce qui nous rassemble :
un esprit entrepreneurial fort et l’envie de construire quelque chose d’ambitieux ensemble.
🔧 Une grande autonomie pour avoir un impact concret sur votre portefeuille et nos partenaires
🌱 Un environnement stimulant favorisant l’apprentissage, le développement et l’évolution de carrière
💙 Des avantages pensés pour le bien-être et l’équilibre de nos équipes
🌍 Une culture inclusive, internationale et collaborative où chacun peut trouver sa place
Chez Deliveroo France, nous sommes fiers d’avoir obtenu un score de 98/100 à l’Index de l’Égalité Femmes-Hommes 2024, reflet de
notre engagement en faveur de la diversité, de l’équité et de l’inclusion.
À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de
l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des
personnes en situation de handicap.
Prêt(e) à contribuer au futur de la foodtech ? Postulez dès aujourd’hui !
Rejoignez-nous dans notre mission de transformer la façon dont le monde mange et fait ses courses. Chez Deliveroo, impact, innovation et croissance sont au cœur de tout ce que nous faisons. Notre équipe Rider Operations accompagne les livreurs partenaires commerçants en leur offrant un service de qualité, efficace et empreint d’empathie à chaque interaction. Nous recherchons un(e) Rider Onboarding Associate (H/F) pour rejoindre notre équipe Rider Operations, dans le cadre d'un CDD de 6 mois. Rattaché(e) au Senior Rider Onboarding Associate, vous contribuerez au recrutement et à l'intégration de nos livreurs partenaires en animant des sessions d'onboarding en présentiel et en garantissant une expérience candidat de qualité. CE QUE VOUS FEREZ AU QUOTIDIEN Présent(e) sur le terrain, vous serez un interlocuteur privilégié des futurs livreurs et jouerez un rôle essentiel dans le développement de notre flotte. Vous participerez également à l'amélioration continue de nos opérations en partageant les retours du terrain avec les équipes internes. Ce poste est principalement itinérant et nécessite des déplacements fréquents sur le territoire français. Vos missions : Au quotidien, vous serez amené(e) à : - Animer des sessions d'intégration en présentiel pour les nouveaux livreurs partenaires. - Accueillir, informer et accompagner les candidats tout au long de leur parcours d'onboarding. - Vérifier les informations et les documents nécessaires à leur intégration. - Représenter Deliveroo avec professionnalisme lors de chaque interaction avec les candidats. - Intervenir dans différents Rider Onboarding Hubs ainsi que sur le terrain selon les besoins opérationnels. - Participer au développement de la flotte de livreurs dans les zones où les besoins sont les plus importants. - Identifier les difficultés rencontrées par les candidats ou les équipes opérationnelles et les remonter au Senior Rider Onboarding Associate. - Appliquer les processus d'onboarding et contribuer à leur amélioration grâce à vos retours d'expérience. - Collaborer avec les équipes Rider Support, Supply et Operations afin d'assurer une expérience fluide pour les futurs livreurs. - Accompagner le Senior Rider Onboarding Associate dans le déploiement de projets liés à l'onboarding et à l'amélioration des opérations. CE QU’IL VOUS FAUT POUR RÉUSSIR - Vous justifiez d'une première expérience dans la relation client, les opérations, le recrutement, l'événementiel ou dans un environnement dynamique (startup, entreprise technologique, plateforme de services, logistique, etc.). - Vous aimez le contact humain et savez mettre vos interlocuteurs en confiance. - Vous êtes organisé(e), rigoureux(se) et appréciez les missions de terrain. - Vous faites preuve d'autonomie tout en appréciant le travail en équipe. - Vous êtes capable de vous adapter rapidement à un environnement en constante évolution. - Vous êtes à l'aise avec les outils collaboratifs tels que Google Workspace, Slack ou Salesforce (la connaissance de Looker est un plus). - La maîtrise du français est indispensable. La connaissance d'une autre langue, notamment l'anglais, l'arabe ou Hindi/Urdu constitue un atout. - Vous êtes titulaire du permis B et êtes disponible pour effectuer des déplacements fréquents. POURQUOI NOUS REJOINDRE ? Nous sommes des passionnés de food, des problem solvers, des créateurs de communauté et bien plus encore. Ce qui nous rassemble : un esprit entrepreneurial fort et l’envie de construire quelque chose d’ambitieux ensemble. 🔧 Une grande autonomie pour avoir un impact concret sur votre portefeuille et nos partenaires 🌱 Un environnement stimulant favorisant l’apprentissage, le développement et l’évolution de carrière 💙 Des avantages pensés pour le bien-être et l’équilibre de nos équipes 🌍 Une culture inclusive, internationale et collaborative où chacun peut trouver sa place Chez Deliveroo France, nous sommes fiers d’avoir obtenu un score de 98/100 à l’Index de l’Égalité Femmes-Hommes 2024, reflet de notre engagement en faveur de la diversité, de l’équité et de l’inclusion. À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap. Prêt(e) à contribuer au futur de la foodtech ? Postulez dès aujourd’hui !
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. Integrated Marketing France orchestrates major marketing moments, brand initiatives and local activations, working closely with central functional teams. The Senior Integrated Marketing Strategy & Planning Manager translates central marketing direction, France business priorities, and consumer and performance insights into an integrated 360° marketing plan tailored to the French market. They bring local and central expertise together, make prioritisation recommendations, coordinate delivery and measure the plan’s effectiveness against Deliveroo France’s marketing and business objectives. This is a hybrid role, based in Paris. KEY RESPONSIBILITIES 1. INTEGRATED MARKETING PLANNING & BUSINESS PERFORMANCE — FRANCE * Analyse business priorities, performance data, consumer insights and previous campaign results to identify opportunities and risks for the French market. * Lead France quarterly planning, from kick-off through approval of priorities, objectives and the calendar. * Translate central direction and French market needs into one coherent integrated 360° marketing plan. * Develop prioritisation recommendations and trade-off scenarios based on expected impact, capacity, investment and dependencies. * Partner with the relevant teams to define campaign objectives and KPIs, then feed campaign learnings into future plans. * Act as PMO for key marketing moments, including Back-to-School and Black Friday, and build the overarching narrative. 2. ORCHESTRATING 360° CAMPAIGNS * Bring local and central teams together around a shared delivery plan and build integrated timelines. * Lead the localisation of global campaigns and align media plans with the mix defined by Brand Marketing, ensuring they are tailored to the French market. * Coordinate local campaigns and partner activations with the Promo & Partnerships teams. * Clarify ownership, dependencies, decision dates and success criteria; resolve friction and escalate issues requiring a trade-off decision. 3. TRACKING, PERFORMANCE & GOVERNANCE * Track deliverables, analyse gaps against objectives and the France brief, and run coordination check-ins. * Maintain campaign documentation and prepare the memos required for decisions and trade-offs. * Ensure legal requirements and local market considerations are reflected. * Consolidate visibility over marketing investment, identify gaps or constraints that could affect the plan, and facilitate trade-off decisions with budget owners. * Run campaign reviews with Measurement teams, analyse results and turn learnings into recommendations for future plans. 4. AGENCIES & PARTNERSHIPS * Consolidate and prioritise French market feedback for the Creative team, coordinate deadlines and ensure deliverables meet the France brief. The Creative team retains ownership of creative development and approval. * Act as the day-to-day point of contact for agencies on execution, deliverables and planning. * Coordinate major brand partnerships, such as Top Chef, with the Promo & Partnerships teams, media owners and relevant partners. WAYS OF WORKING * Works across multiple functional teams without direct authority over most contributors, leading through influence. * Distinguishes what can be resolved independently from what requires escalation, and arbitrates competing local and central priorities. * Maintains visibility through one shared, up-to-date campaign calendar that serves as the reference point for all stakeholders. Success in this role depends equally on the quality of relationships and the quality of organisation. KEY SKILLS * Strategic thinking, intellectual curiosity and business orientation, with the ability to understand complex topics quickly and connect marketing choices to market priorities and objectives. * Data fluency and strong analytical skills to interpret performance, challenge assumptions and make recommendations. * Integrated marketing planning and complex programme management, from setting priorities through 360° campaign execution. * Stakeholder management and influence in a matrix environment, with the ability to simplify complex topics and communicate effectively with senior stakeholders. * Prioritisation, trade-off decision-making and operational rigour, including risk anticipation, agency management and dependency management. CANDIDATE PROFILE EXPERIENCE * 5–8 years of experience in integrated marketing, marketing planning, marketing strategy or marketing programme management, either client-side or in an agency. * Demonstrated experience turning business priorities and performance data into plans, trade-off scenarios and marketing recommendations. * Experience orchestrating 360° campaigns in a matrix environment, working with local teams, central teams and agencies. * Strong understanding of the main marketing levers, their contribution to business and brand objectives, and the French market. SUCCESS MEASURES * One integrated 360° France marketing plan, aligned with business priorities and recognised as the reference point by local and central teams. * Data-driven recommendations and trade-off decisions based on expected impact and available capacity. * Clear campaign objectives and KPIs, with results analysed and applied to future plans. * Coherent 360° campaigns delivered without major surprises and with risks anticipated. * Local execution that contributes to Deliveroo France’s marketing and business objectives. * Clear stakeholder visibility on priorities, risks, decisions and results. WHY THIS ROLE? This role offers unique exposure to Deliveroo France’s strategic marketing challenges, working directly with local leadership and central functional teams. It provides a strong platform for progression into broader Integrated Marketing responsibilities. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
FINANCE & STRATEGY INTERN (FINANCIAL PLANNING & ANALYSIS) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Finance & Strategy Intern to join our Paris team starting September 2026 for 6 months. In this role, you’ll help us drive effective decision-making through rigorous financial analysis and support the long-term value creation of Deliveroo France. Get to know our Finance team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the France Finance and Strategy team. We are a dynamic group focused on facilitating world-class execution, sharing business drivers, and managing risks while uncovering new opportunities in a fast-evolving market. Here’s what your day-to-day might look like: * Drive Financial Performance: Support the tracking and analysis of financial performance against reforecasts and annual targets, with a specific focus on marketing spend. * Collaborate on Forecasting: Partner with business teams on the monthly reforecast process to ensure absolute exhaustivity and accuracy. * Ensure Financial Integrity: Participate in month-end processes to ensure the accuracy of financial accounts and assist in preparing analysis for senior management. * Optimise Operations: Continuously collaborate with the wider team to improve efficiency by building new analytical tools and streamlining processes. * Deliver Ad-hoc Insights: Execute deep-dive projects and bespoke financial analysis based on evolving business needs and market trends. WHAT YOU’LL NEED TO THRIVE Essential: * Analytical Rigour: Advanced Excel skills and a proven ability to work quickly and accurately under tight deadlines. * Communication Skills: Excellent interpersonal and presentation skills, with the ability to collaborate effectively as a team player. * Language Proficiency: Fluent and comfortable working professionally in both French and English. * Stakeholder Management: Proven ability to support complex projects involving multiple stakeholders across different functions. * Academic Background: Currently pursuing a Master’s or Bachelor’s degree with a foundational understanding of the financial sector. Nice to Have: * Technical Tools: Knowledge of SQL or experience with data visualisation tools. * Field Curiosity: A willingness to go into the field to transform real-world observations into data-backed hypotheses. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!