Sr. Equity Admin Analyst

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Sr Manager, GTMA Analysis & Compliance. About the job This position sits at the intersection of business analysis, Salesforce platform administration, GTM technology operations, data governance, and SOX compliance.  We are seeking an experienced Senior Manager to lead the GTMA System Analysts and Compliance team.  The ideal candidate combines strong business process expertise with technical depth in Salesforce and enterprise GTM ecosystems, while also driving operational excellence, scalable governance, system analysis, platform health and compliance readiness across Quote-to-Cash and Lead-to-Revenue workflows. This leader will partner closely with the Sales Operations, GTMA Product team, Internal Audit, and Engineering teams to improve business efficiency, Process mapping, and compliance maturity. Responsibilities In this role, you’ll: * Lead and mentor a team of analysts with various degree Business analysis, Domain expertise, Data analysis, Salesforce admins and Salesforce Development skillsets, various degrees of seniority and globally located. * Build Vision, Strategy, OKRs and scalable operational frameworks including team best practices for the Analysis and Compliance team. * Run SOX Controls and Compliance as a product. Build champions in the team and Incorporate in in PDLC/ SDLC Cycle. * Influence senior leadership on GTM process standardization and transformation strategy. * Manage vendor relationships and external consultants when applicable. * Drive organizational readiness for AI-enabled GTM operations and automation. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!   *Required: * Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field. * 10+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations * 5+ with a significant focus on sales automation or sales technology. * 5+ with a significant focus on people management. * Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment. * Highly analytical with a data-driven approach to problem-solving and decision-making. * Ability to think strategically and translate complex or ambiguous concepts into actionable plans. * Exceptional communication (written and verbal), presentation, and interpersonal skills, capable of influencing and engaging stakeholders at all levels. * Expertise in sales automation tools and platforms (e.g., Salesforce, Conga,Sales Engagement Platforms like Outreach/Salesloft etc.) is highly desirable. Experience with implementation or optimization of these systems is a strong plus. * Familiarity with productivity AI tools (NotebookLM, Gemini, Glean, Claude Cowork etc) , Business / data analysis tools. Desired: * Past experience of being Manager of Managers * Experience managing programs involving AI/ML integration into sales workflows. * Excellent project management skills (PMP or similar certification a plus) with experience in various project management methodologies (e.g., Agile). * Familiarity with reporting and BI tools (e.g., Tableau, Power BI). * Experience in a high-growth SaaS environment. * Salesforce certification(s) Location This role will be remote, and based in Canada. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: * $132,640 -  $165,800 * Target Bonus Percentage 17,50% (When Applicable) The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.  Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

GAQ127R57 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. Databricks is looking for a Senior Manager, Payroll to own end-to-end payroll delivery for the United States and Canada. This is a hands-on leadership role — you will run the operations, lead the team, own the compliance, and be the subject matter expert the business turns to when it matters. You will sit within the Global Payroll function, reporting directly to the Senior Director, Head of Global Payroll, and will be an active member of the Payroll Leadership Team — contributing to global strategy, cross-regional alignment, and function-wide initiatives beyond your direct remit. You will manage a team of four to five payroll professionals and be accountable for accurate, timely, and compliant payroll for a fast-scaling workforce across multiple US states and Canadian provinces. This is not a coordinator role with a manager title. We need someone who has been in the engine room, knows what good looks like, and can build it here. The impact you will have: PAYROLL OPERATIONS * Own the full payroll cycle — semi-monthly and off-cycle runs — for all US and Canadian employees, ensuring accuracy, timeliness, and a clean audit trail on every run * Manage the payroll calendar, cut-off deadlines, and coordination with HR and Finance to ensure data integrity from hire to final pay * Serve as the primary escalation point for payroll discrepancies, employee queries, and operational issues — resolving with speed and precision * Drive continuous improvement across payroll processes, reducing manual effort and increasing controls without sacrificing responsiveness TECHNOLOGY & SYSTEMS * Work within Workday Payroll and Workday HCM as the primary payroll platform — managing pay runs, earnings and deduction codes, and audit reporting * Utilise ADP Smart Compliance for multi-state and provincial tax filing, remittance, and amendment management * Partner with HRIS and IT on system upgrades, open enrolment changes, and configuration changes requiring payroll impact assessment * Identify opportunities to reduce manual reconciliation and improve data accuracy across the payroll tech stack TAX COMPLIANCE — US & CANADA * Ensure full compliance with federal, state, and local payroll tax obligations across all US jurisdictions including multi-state nexus, SUI, SDI, and local levies * Manage Canadian payroll tax compliance across all provinces — CPP, EI, provincial income tax, and Quebec-specific requirements (QPP, QPIP) * Own year-end processes end to end — W-2, W-2c, T4, T4A, RL-1 — from reconciliation through employee distribution and agency filing * Manage tax registration, filing, amendment, and penalty response across all active jurisdictions * Stay ahead of legislative changes — federal and sub-national — and translate them into process and system updates before they become compliance gaps EQUITY & SUPPLEMENTAL COMPENSATION * Manage payroll processing and tax withholding for RSU vesting events, including coordination with Stock Administration on vest schedules, sell-to-cover mechanics, and supplemental withholding rates * Ensure correct treatment of ESPP, NQSOs, ISOs, and other equity instruments from a payroll tax perspective * Partner with Legal and Tax on equity income sourcing and IRS / CRA reporting obligations on equity-derived income * Reconcile equity payroll data to stock admin records each quarter with zero tolerance for mismatch TEAM LEADERSHIP * Lead, develop, and performance-manage a team of four to five payroll professionals — setting clear expectations, managing workload, and building capability * Create a team culture where accuracy is non-negotiable, deadlines are owned not managed around, and problems surface early * Build redundancy and cross-training so the function is never single-threaded on any critical process * Coach the team on technical depth — tax law, equity mechanics, compliance — so they grow into the next generation of payroll leaders CONTROLS, AUDIT & GOVERNANCE * Design and maintain SOX-compliant payroll controls, including segregation of duties, approval workflows, and exception reporting * Lead payroll's response to internal and external audits — preparing documentation, managing timelines, and closing findings without repeat * Maintain payroll policy documentation and desktop procedures, updated with every legislative or system change * Produce monthly payroll metrics and variance analysis for Finance and HR leadership What we look for: * 8+ years of hands-on US and Canada payroll experience, with at least 3 years in a leadership role managing a team * Deep working knowledge of US multi-state payroll tax — nexus determination, reciprocity agreements, SUI/SDI, supplemental withholding rates * Solid understanding of Canadian payroll compliance — CPP/QPP, EI/QPIP, provincial tax, T4/RL-1 year-end * Proven experience managing RSU and equity payroll — from vest event processing through W-2/T4 reconciliation * Strong command of payroll reconciliation, general ledger mapping, and accrual processes * Experience leading teams of four or more people — you know how to delegate, develop, and hold people accountable * CPP (Certified Payroll Professional) or equivalent certification preferred NICE TO HAVE * Experience with Workday Payroll and Workday HCM — working knowledge of the platform in a payroll operations context is a strong advantage * Hands-on experience with ADP Smart Compliance for multi-jurisdictional tax filing and agency management is a strong advantage * Experience supporting a high-growth technology company through rapid headcount scaling across new US states and Canadian provinces * Familiarity with Shareworks for stock plan administration and equity payroll integration is an added advantage * Experience with payroll and equity tax rules for mobile employee populations * Exposure to global payroll coordination and vendor management beyond North America   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 1 Pay Range $189,300—$260,250 USD Zone 2 Pay Range $170,300—$234,200 USD Zone 3 Pay Range $160,900—$221,200 USD Zone 4 Pay Range $151,400—$208,250 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.