
Twilio · Remote - Canada
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands ...
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions
to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location,
you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the
world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your
hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real
Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Sr Manager, GTMA Analysis & Compliance.
About the job
This position sits at the intersection of business analysis, Salesforce platform administration, GTM technology operations, data
governance, and SOX compliance. We are seeking an experienced Senior Manager to lead the GTMA System Analysts and Compliance
team. The ideal candidate combines strong business process expertise with technical depth in Salesforce and enterprise GTM
ecosystems, while also driving operational excellence, scalable governance, system analysis, platform health and compliance
readiness across Quote-to-Cash and Lead-to-Revenue workflows. This leader will partner closely with the Sales Operations, GTMA
Product team, Internal Audit, and Engineering teams to improve business efficiency, Process mapping, and compliance maturity.
Responsibilities
and Salesforce Development skillsets, various degrees of seniority and globally located.
team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to
apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We
are always looking for people who will bring something new to the table!
environment.
stakeholders at all levels.
etc.) is highly desirable. Experience with implementation or optimization of these systems is a strong plus.
methodologies (e.g., Agile).
Location
This role will be remote, and based in Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be
required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave,
healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible
for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and
wellness benefits, retirement contributions, and paid time off.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills,
experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out
colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in
their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this
role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex
(including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender
identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information,
political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with
criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction
records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the
California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. The Role The Senior Web Analytics Developer is responsible for providing instrumenting web data collection, ensuring data quality, and then leveraging that data to develop insights that drive data-informed decisions across AXS' web and mobile platforms. This role serves as a key partner to Marketing, Product, and Technology teams by developing tracking frameworks, analyzing site and user behavior, and translating complex data into actionable recommendations that enhance the customer experience and optimize conversion performance. The Senior Web Analytics Developer will lead implementation of analytics tools, oversee tag management, and deliver recurring reporting and ad-hoc analyses to support business goals. What Will You Do? * Architect and lead end to end tagging and tracking strategy across AXS digital properties; develop, build, test, and deploy tags, triggers, and variables through Adobe Data Collection, ensuring accurate and consistent data collection. * Provide day-to-day management of the data collection integrity, including evaluation, QA, and optimization * Serve as the primary analytics liaison with internal stakeholders (Product, Marketing, Engineering, Design) to orchestrate data collection to align with business needs in a way that ensures data accuracy and completeness. * Build data feeds and pipelines out of core collection systems (Adobe Analytics and Rudderstack) and partner with engineering teams to integrate data to downstream systems. * Own the day-today technical aata Governance & Quality Assurance Audit analytics setup, validate tracking accuracy, and ensure data integrity across all platforms and environments. * Analyze web and mobile performance metrics using Adobe Analytics, or other digital platforms to identify trends, opportunities, and issues impacting engagement, traffic, and conversion. * Design and Build data feeds and pipelines as well as maintain dashboards and automated reports that provide actionable insights to leadership, Marketing, and Product teams; develop standardized KPIs and reporting cadence. What Will You Bring? * 4-6 years of experience in web, digital, or product analytics, ideally within an e-commerce or B2B environment. * Hands-on experience with end-to-end Adobe Launch (Experience Platform Data Collection) implementation, including advising on data layer architecture, instrumenting data variables, and developing reporting deliverables. * Proven experience and/or certification in Adobe Analytics; experience with Google Analytics (GA4) and Google Tag Manager (GTM) a strong plus. * Extensive experience with JavaScript, HTML, and technical site tagging; demonstrated ability to debug and resolve complex implementation issues. * Experience with marketing tags, consent management tools (e.g., OneTrust), and global tagging solutions compliant with regional data privacy laws (GDPR, CCPA, etc.). * Experience tracking mobile app KPIs for iOS and Android environments. * Prior exposure to BI, data visualization, and reporting tools such as Looker, Tableau, or Power BI. * Intermediate to advanced SQL proficiency preferred. * Deep technical understanding of web and app analytics, site tagging, and data capture frameworks. * Strong knowledge of e-commerce KPIs and behavioral analytics across customer journeys. * Ability to synthesize complex data and present actionable insights to both technical and non-technical audiences. * Strong written and verbal communication skills with internal stakeholders and external clients. * Self-motivated and creative problem-solver with the ability to manage multiple priorities in a fast-paced environment. * Collaborative team player with a “hack, test, and learn” mentality and a passion for continuous improvement. * Music, live entertainment, or ticketing industry experience highly desirable. Bonus points if You Have * Familiarity with email marketing platforms such as Salesforce Marketing Cloud a plus. Pay Scale: $111,657.00 - $157,405.00 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment. *Employer does not offer work visa sponsorship for this position. What’s in it for You? * Extraordinary People – we’re not kidding! * Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. * Development and Learning – Opportunities for learning and leveling up through training and education reimbursement. * Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. To learn more about our culture and values, visit: https://solutions.axs.com/careers/ More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. #LI-Onsite
Alpha Financial Markets Consulting (Alpha) is a leading global consultancy to the financial services industry. Founded in 2003, we have worked for over 20 years to bring together specialist, sector-focused strategy, management consulting and technology expertise to support the entire client transformation lifecycle. Having partnered with more than 1,200 clients worldwide across the asset and wealth management, alternatives and insurance industries, Alpha is truly a trusted advisor for complex change programmes. We now have over 1,540 consultants working with clients across North America, the UK, Europe, Middle East and APAC. In 2024, in recognition of our successful track record and strong growth prospects, Alpha was acquired by Bridgepoint, one of the world's leading quoted private asset growth investors. Our people are at the heart of everything we do. We are delighted that many of our team have built long and fulfilling careers with us, many staying over a decade. We believe this is because Alpha offers a genuinely rewarding place to work: a meritocratic environment where your career can flourish, and a welcoming culture where you can be yourself, connect with others and thrive. As we look to the future, we’re excited to be looking for new Alpha colleagues - individuals who are collaborative, innovative and ambitious. We hope you will join us and help shape the next chapter of our growth journey. Roles and Responsibilities Based in Amsterdam (with potential travels within Europe), you will carry out consulting engagements or manage projects for prestigious clients, leaders in Asset and Wealth Management (Asset Managers, Private Banks, Investor Services Providers) in areas including: * Regulatory, Compliance & Risk Management * Strategy * M&A Integration * Review of Operating Models * Evolution of Organisations * Digital Transformation * Operational Benchmarking * Change Management We offer you the opportunity to embark on an exciting career: * Managing highly successful client engagements to achieve strong client satisfaction rating – including management of Alpha team and potentially contractors too * Developing strategies and driving high-quality work products within expected timeframes on budget * Delivering strategies by bringing together diverse stakeholders to work effectively in partnership * Analysing the client current state, developing proposals, and assisting and implementing recommendations or solutions to ensure the best use of clients’ resources * Conducting research, surveys and interviews and discussing organisational problems with clients * Monitoring progress, managing risks and ensuring key stakeholders are kept informed about progress of project and expected outcomes to ensure client efficiency * Reviewing current processes, analysing client organisational reports and other documentation, researching new methods and procedures and flagging deviations from standard procedures * Staying abreast of current business and industry trends relevant to the client's business * Identifying and executing appropriate client/vendor entertainment opportunities * Develop and maintain long-term client relationships and networks * Making a strong contribution towards business development * Undertaking effective account management including financial management Role Requirements (Skills, Experience and Qualifications): * A minimum of 7-10 years proven experience in the delivery of consulting or change projects, gained within a leading financial institution or consulting firm * Significant experience within Financial Services organisations, preferably Asset or Wealth Managers * Experience of projects engaged on Target Operating Model, business processes and/or IT solutions in some of the following areas: Distribution, CRM, Portfolio management & Risk management, Middle & Back Office processes and outsourcing * Expertise on Performance Measurement and Risk (PMAR) is a plus for this position. * Demonstrable proficiency in relationship development and client account management * A network of executive contacts across the industry and proven experience of Business Development * Senior stakeholder management and influencing skills, demonstrated with clients and colleagues * Ability to show initiative when dealing with clients, form strong relationships with new clients, and maintain existing relationships * Superb interpersonal skills, with ability to influence and lead * The ability to proffer good mentorship and coaching skills towards other team members * An in-depth understanding of market trends, drivers and outlook of the Asset and Wealth Management market * First-class communication, presentation and problem-solving skills * Fluency in Dutch and English is required. As we operate internationally other languages (French, German) is a preference. * Willingness to travel Benefits * 25 days annual leave plus public holidays * Transportation card * Home working allowance (EUR 475) * Mobile phone allowance * Sickness insurance * Hybrid working model Next steps: If this sounds like this role is ideal for you, apply today based on your qualifications! If successful, you will have the opportunity to meet various team members during our recruitment process which typically include a Competency style interview, a Case Study interview, and a Final Round interview with one of our Alpha Europe Partners. Our Commitment to Inclusion At Alpha, diversity, equity and inclusion are critical to our success. Our priorities show a focus on fostering an inclusive, equitable workplace where individuals are treated fairly regardless of gender or background. We welcome applications from disabled people and are committed to making our recruitment process and workplace accessible and inclusive for everyone. --- Please be aware that we may hold information for up to 3 years from the close of the recruitment process to allow us to review your suitability for current and future job opportunities with Alpha, your data may also be shared with relevant third party providers as and when required as part of the assessment process. Full details around what data we hold, why we hold it and for how long are available in our recruitment privacy statement (https://alphafmc.com/privacy-policy/). If you have any questions, or would like us to delete your data, please contact us by email at privacy@alphafmc.com.
About Inizio Ignite: Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Company Descriptor Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. Role Overview The Associate Director will co-manage the Research Partnership hub, reporting to a Director. You will be part of a collaborative global team, working alongside experienced researchers and contributing to the delivery of high-quality research across a range of projects. What you'll be doing * Your role will be to oversee project teams and the delivery of quantitative research projects and ensuring high-quality outputs across all stages of the research process. * You will act as the primary point of contact with clients on day-to-day project delivery, ensuring their needs are met, while escalating and aligning with the Project Lead where appropriate. * You will be responsible for shaping the research approach, including input into project scope and questionnaire design (as well as directly contributing to writing questionnaires, where required), ensuring alignment with client objectives and business questions. * You will oversee and the analysis and reporting process, while also contributing hands-on where needed, ensuring deliverables are clear, insight-led and delivered to a consistently high standard. * You will co-lead and develop the India-based research team, with responsibility for performance management, personal development, training and recruitment, ensuring high levels of engagement. * You will be responsible for the quality of the work completed by the team you manage, setting clear expectations for quality and consistency and provide feedback and coaching to ensure the team delivers to the required standards. * You will write proposals, identifying opportunities for growth and contributing to revenue generation. * You will also help shape team strategy and ways of working, ensuring alignment with broader organisational objectives and best practices. What you'll need * At least 9 years of experience in market research, including within the healthcare industry * Have significant experience in leading projects and client management * A desire to progress your business development skills, with the ultimate aim of generating your own clients Ideal candidate should be * You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach * You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation * You are a collaborative team player who works well with colleagues * You communicate ideas and issues in an effective, straightforward fashion * You are highly motivated and want to seize opportunities to develop new skills and progress your career Artificial Intelligence Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.