GTM Engineer/RevOps Manager

Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable. Founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir, we've raised over $50m from top-tier investors. Most recently, Google Ventures led our series B. We're growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times. It's still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We're looking for people seeking the hardest, most fulfilling work of their lives. HOW WE WORK We operate with one core principle: velocity. In practice, this means we: * Optimize everything we do around accelerating rate of learning. * Do truly great work * Communicate openly and directly, and with full context. All while maintaining a hard-earned reputation for craft and quality. THE ROLE: * Be the bridge between Customers, Product, and Sales; helping turn insights into impact. * Support AI adoption by guiding change management and workflow transformation. * Play a foundational role in building out a new function at a category-defining AI startup. * Shape your career by learning Engagement from the ground up at Metaview. We’re leading the way in building a new category of product and have successfully onboarded thousands of companies and tens of thousands of users already. With rapid expansion, we're looking for an Engagement Manager to help our SMB customers transform their hiring workflows with AI, driving adoption, retention, and long-term impact. You’ll play a key role in guiding SMB customers through change management, enabling AI adoption at scale, and surfacing insights that sharpen our product and go-to-market strategies. WHAT YOU'LL DO: * Onboard like a pro: Deliver high-impact onboarding for new SMB customers, ensuring a smooth ramp and quick path to value. * Drive product adoption at scale: Use data to proactively identify and engage customers, helping them unlock key features. * Own account health: Track usage to detect risk, balancing higher-touch engagements with a scaled approach. * Solve problems fast: Jump in to support users when issues arise, coordinating with technical teams as needed. * Systematize what works: Help design and refine a scalable approach to Customer Success that supports thousands of users. * Champion the customer voice: surface key trends and collaborate with Product and Sales to shape the roadmap and sharpen GTM messaging. YOU: * 2+ years’ experience in a customer/stakeholder-facing role. Maybe you’ve founded your own business, or are coming from a background in Consultancy, Customer Success, Sales, RevOps, or something similar. * A fluency and innate curiosity surrounding AI. This goes beyond chatbots - what have you built and how are you weaving it into your everyday workflows to act as a force multiplier. * You get energised by meeting new people and spread that energy to them through your approach. * A confident communicator. Our customers need to feel like they are embarking on a journey with a partner who will guide them through the AI revolution and explain how it will impact recruiting. * You understand what it's like to be in a revenue-driving position - you know the pressures, the pace, and what it takes to hit targets. * A love for experimenting and trying new ideas without fear of iterating and failing. * Our brand is intelligent, low-bs, authentic and deeply customer-oriented. As a champion for our brand, you’ll need to be these things too. * Sharp, systematic, resilient, and motivated to win. WHAT’S IN IT FOR YOU: * Part of our founding Engagement team: a phenomenal platform for accelerated career growth. * Optimising value from the best product in a new category that already generates a ton of customer love. * Generous salary and equity in a Series B rocketship growing 5x YoY. * All the benefits you expect and more.

ABOUT US Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling fast, operating globally, and pushing into new boundaries. What started as a system of record has evolved into a broader platform for operating people globally. With Athena, our agentic AI layer, Humaans moves beyond data management into intelligent orchestration, connecting workflows across HR, IT, Finance, and Operations so organisations can act faster and with greater confidence, redefining how work gets done. We work with ambitious teams across Europe and the US, from AI-native companies like Lovable, Poolside, Fyxer AI, and Tandem Health, to established, high-growth organisations scaling internationally and through acquisition, including Quantexa, Sellpy, Manychat, Gigs, Croud, and Threecolts. These teams don’t buy software for features,they buy leverage. The ability to run faster, cleaner, and with more control as complexity compounds. To date, we’ve raised $20m in venture funding from some of the most respected founders, operators, and funds in technology: Lachy Groom (Physical Intelligence), Stewart Butterfield (Slack), Tobias Lütke (Shopify), Dylan Field (Figma), Jeff Weiner (LinkedIn), Claire Johnson (Stripe), Oliver Jay (OpenAI), Jay Simmons (Bond) as well as Y Combinator, Moonfire, Frontline Ventures, Pathlight Ventures, and Exor. If you have massive ambition and want to work on a hard problem, with a small team that moves fast, at a moment when the category is genuinely up for grabs - this is it. ABOUT THE ROLE Revenue teams used to scale by adding people. Now they scale by building systems. We're looking for a GTM Engineer to own the infrastructure behind how Humaans finds, engages, and converts customers, turning our go-to-market strategy into automated systems that run at scale. This is a builder role, not a reporting role. You'll sit between RevOps, Sales, and Marketing and own the connective tissue: the data pipelines, enrichment workflows, signal detection, lead scoring, routing, AI agents, and outbound infrastructure that decide which accounts we pursue, what we know about them, and what happens next. When a process is manual, slow, or rep-dependent, you replace it with a system. Your output scales non-linearly, because the system does the work, not the headcount. OUR GTM STACK Our GTM stack runs on HubSpot as the system of record, with Clay as the orchestration layer wiring together dozens of data providers, enrichment sources, AI models, and our own internal tools into automated workflows. You'll have dozens of tools at your disposal to build with, from enrichment and outbound platforms to call intelligence, AI coding tools, and our own internal tooling, plus the latitude to add new ones when they earn their place. We obsess over clean data and reliable systems, and we move fast by building on high quality foundations rather than stacking fragile workarounds. YOUR DAY TO DAY * Own the data foundation: keep our CRM trustworthy with automated enrichment, hygiene routines, and clear ownership rules * Build enrichment and scoring workflows that turn raw firmographic and signal data into ranked, ready-to-action target lists * Design signal-based plays: detect the right buying signals and events as they happen, then trigger the right outreach at the right moment * Own cold email as our primary outbound channel: build and protect the sending infrastructure, manage deliverability and inbox health, personalise at scale, and instrument it so you're the first to know when something breaks * Deploy AI agents for research, personalisation, and CRM updates, with guardrails that protect quality and brand * Connect our GTM tools through their APIs, deciding what the source of truth is for each field and how data flows between systems * Launch new outbound campaigns continuously, run structured tests, read the results, and feed what you learn back into the system so it keeps improving * Partner with SDRs, AEs, and leadership to find bottlenecks, ship solutions in days, and scale what works * Design structured tests with defined success metrics up front, kill what underperforms fast, and double down on what works * Treat copy as a testable variable: systematically test subject lines, opening angles, and CTAs, then roll winners back into templates and agent prompts * Operate at volume: manage thousands of leads flowing through the system every day without letting data quality or targeting slip SKILLS * Systems thinker with a commercial bias: you judge every workflow by whether it actually helps close a deal * Copywriting backed by testing: you write outbound that books meetings and prove it through reply and positive-reply rates rather than opens * Hands-on experience with a modern GTM stack (Clay or equivalent, HubSpot or Salesforce, plus enrichment and sequencing tools) * Comfortable enough with SQL and a scripting language (Python or JavaScript) to solve problems independently; reading API docs, handling auth, and chaining calls doesn't scare you * Fluent with AI coding and automation tools (Claude Code, Cursor, n8n, Zapier) and able to build, test, and ship agents and workflows end to end * Strong understanding of the outbound motion: ICP definition, lead scoring, deliverability, and what good outreach actually requires * Experimental mindset: you validate signals, measure everything, and turn feedback loops into better systems * You learn by tinkering. Background matters less than a track record of building things revenue teams actually use Many of the best GTM Engineers come from SDR, RevOps, growth, or product backgrounds. If you've been the person quietly wiring Clay into your CRM and automating your own pipeline, this is the role for that instinct. This is an in-person role. Our GTM team comes together in the office Monday through Thursday, while most of the team collaborates in person on Mondays, Tuesdays, and Thursdays. This is an in-person role. Our team comes together in the office Monday through Thursday, while most of the team collaborates in person on Mondays, Tuesdays, and Thursdays. PACKAGE & BENEFITS Early stage startups can be messy – we know that. We're putting effort in providing you with the best employee experience and a quality driven environment in exchange for trusting us. * Market-leading compensation that reflects your value * 25 days paid time off each year plus public holidays * Share Options with 5-year exercise window so you don’t feel pressure to exercise if you leave * Free Thursday lunches at HQ, quarterly team events, and company offsites. * Top tier private coverage for health, vision and dental care * A new MacBook and tools you need to do your best work * Enhanced parental leave with up to 16 weeks for primary and 4 weeks for secondary * Learning & development budget WHY JOIN HUMAANS TODAY? HR tech is having its AI moment and we’re positioned to own it. Humaans started as a next-gen HRIS taking on large incumbents in a massive market. We’ve since evolved into something even bigger: an AI platform that sits across workforce data and automates the operational layer of HR entirely; the natural progression of what we’ve been building toward. The product is highly differentiated. It’s built around a structured workforce data model that makes AI reliable in an HR context, something no one else has gotten right. Customers notice the difference immediately. We’re backed by Y Combinator, Lachy Groom, Moonfire, Frontline Ventures, and operators who’ve built some of the most consequential software companies of the last decade: the founders of Slack, Figma, and Shopify, and Asana’s former CRO and Head of OpenAI International. We’re a small team with an unapologetically high bar. It shows up in the product, in how we communicate, and in the standards we hold each other to. OUR COMMITMENT TO DIVERSITY At Humaans we’re looking for genuinely good people that are transparent and emphatic. We’re committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You’re welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. PRIVACY NOTICE We care about your privacy. When you apply for a role at Humaans, we’ll collect and process your personal data as part of our recruitment process. This includes things like your CV, contact details, and any other information you choose to share. We may also contact you about future opportunities. You can ask us to delete your data at any time. For more details, see our Privacy Policy.