Engagement Manager, SMB

Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach.  Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation.   THE ROLE   We are seeking a high-performing Commercial Account Executive (Hunter) to drive net-new logo acquisition within the Commercial and SMB sector. This role is focused on originating, qualifying, and closing new opportunities, owning the full sales lifecycle from initial engagement through to contract signature. You will be highly commercially driven, comfortable operating in complex enterprise environments, and motivated by building pipeline and winning new business. Success in this role will come from proactive outbound prospecting, relationship-led selling, and effectively leveraging partner ecosystems and vendor alliances. You will work closely with internal pre-sales, delivery, and vendor specialists to position Techary as the trusted partner for large-scale, transformational IT initiatives.   KEY RESPONSIBILITIES:   * Close outbound opportunities generated by SDRs, from discovery through to proposal and signature * Run a full-cycle sales process including qualification, stakeholder mapping, demos, commercial proposals, negotiation, and close * Lead customer conversations around IT strategy, security, cloud adoption, and managed services outcomes * Build strong relationships with decision makers including IT Managers, Heads of IT, Ops leaders, and Finance/Procurement * Collaborate with pre-sales/technical resources to scope solutions (e.g. M365, Azure, security, backup, networking, managed support) * Maintain accurate forecasting and pipeline hygiene in CRM (Salesforce) * Consistently hit monthly/quarterly targets for new business revenue and gross profit * Identify and drive upsell/cross-sell opportunities into existing accounts where relevant * Represent the company professionally across calls, meetings, events, and vendor engagements   ESSENTIAL SKILLS:   * Proven experience as an Account Executive / Sales Executive / New Business Sales professional * Strong track record of closing outbound leads, particularly those generated by SDRs * Experience selling within an MSP and/or VAR environment (or closely related IT services business) * Comfortable selling into commercial customers in the 50–1,000 user segment * Confident running discovery and positioning value around outcomes, not just products * Strong negotiation skills and ability to manage multi-stakeholder deals * Organised, self-motivated, and able to manage multiple opportunities at once * Familiarity with common sales tools (CRM, email sequencing, LinkedIn Sales Navigator, etc.) * Strong understanding of IT technologies, including software, cloud, hardware, networking, and data centre solutions * Excellent communication, presentation, and negotiation skills * Consistent history of exceeding new business revenue & gross profit targets   WHAT SUCCESS LOOKS LIKE:   * Consistently converting SDR-qualified meetings into qualified pipeline and closed revenue * Strong pipeline creation, forecasting accuracy, and deal progression * High activity levels paired with quality discovery and clean sales process execution * Building long-term customer relationships and identifying expansion opportunities   DESIRABLE SKILLS:   Experience selling into enterprise software organisations * Background in VAR, systems integrator, or modern MSP environments * Salesforce experience   BENEFITS   At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face.   Employee benefits include:   * Birthday as a free day holiday. * Social events run throughout the year. * Free breakfast, snacks and drinks. * Lunch provided Friday.   Job Type: Permanent EQUAL OPPORTUNITIES & DIVERSITY POLICY Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary’s Equal Opportunity Policy are available upon request.

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you YOUR MISSION As a Principal / Staff Product Designer – Onboarding, you will be a senior individual contributor leading design for high-impact growth initiatives across the customer lifecycle—from acquisition and activation to engagement, monetization, and retention. This role sits at the intersection of product strategy, experimentation, and systems thinking. You’ll partner closely with Product, Engineering, Data, and Marketing to identify growth opportunities, run experiments, and scale what works—while raising the bar for design quality and craft across Teya. WHAT YOU’LL DO * Own and drive design strategy for growth initiatives across web and product surfaces * Lead end-to-end design for complex, ambiguous growth problems—from discovery to delivery and iteration * Partner with Product Managers, Engineers, Data Scientists, and Growth Marketers to define hypotheses, experiments, and success metrics * Translate insights from data, user research, and experimentation into clear design direction and impactful solutions * Design and refine onboarding, activation flows, pricing and packaging, upsell/cross-sell experiences, and lifecycle touchpoints * Balance rapid experimentation with high-quality, scalable design solutions * Influence product and growth strategy through strong design thinking and storytelling * Contribute to and evolve Teya’s design system to support speed and consistency at scale * Mentor and coach other designers, raising the overall design maturity of the organization * Act as a design leader without formal people management—setting standards, shaping culture, and leading by example WHAT WE’RE LOOKING FOR * 8+ years of experience in product design, with significant experience in growth, experimentation, or funnel optimization * Proven track record of designing products that drive measurable business impact (e.g. activation, conversion, retention, revenue) * Strong understanding of experimentation frameworks, metrics, and data-informed decision-making * Exceptional craft across interaction design, UX, and visual design * Ability to simplify complex problems and communicate clearly with cross-functional partners * Experience working in fast-paced, product-led environments (fintech experience is a plus, not a requirement) * Comfort operating at both strategic and hands-on levels * Strong leadership and influence skills, with a collaborative and pragmatic mindset NICE TO HAVE * Experience designing for SMBs, payments, or financial products * Familiarity with growth tooling, analytics platforms, or A/B testing frameworks THE PERKS * Flexible working hours—we trust you to manage your time. * Physical and mental health support through GymPass: free access to 1,500+ gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps. * Extended and improved maternity and paternity leave choices for flexibility and support. * Cycle-to-Work Scheme. * Health and Life Insurance. * Pension Scheme. * 25 days of Annual Leave (+ Bank Holidays). * Office snacks every day. * Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.