Account Executive (German Speaking) (m/w/x)

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.     Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.     Empower your impact at Cision. Be seen, be understood, be you.    The Role   As a Customer Success Manager, you will be responsible for the overall customer health, experience, and relationship management for a portfolio of strategic customers. The Customer Success Manager will work closely with a range of internal stakeholders and departments to drive strong adoption of our products and services and deliver a world-class experience for our customers.   Duties and Responsibilities   The role includes, but is not limited to, the following responsibilities: * Develop trusted advisor relationships with customer executive sponsors, ensuring activities are closely aligned with the customer's business case and strategy, enabling them to realize the full value of Cision’s and Brandwatch’s solutions * Drive customer adoption by overseeing onboarding, training, and the development of best practices to continually deliver value and maximize return on the customer’s investment * Manage account renewals for your customer base, collaborating with Account Managers on quarterly business reviews, retention strategies, and upsell initiatives * Identify opportunities to expand the use of the platform, services, and integrations within the customer’s business processes * Identify and escalate key customer product requirements while managing customer expectations on an ongoing basis * Act as a coach and trusted advisor to customers by regularly sharing best practices and leveraging lessons learned * Maintain accurate CRM records for customer accounts and opportunities * Work closely with Product Support teams to ensure customer technical issues are addressed effectively * Fluency in German and English (minimum C1 level) * Strong written and verbal communication skills with a detail-oriented and analytical approach   Essential Skills and Experience   * Relevant work experience in a customer-facing role * Excellent presentation, written, and verbal communication skills * Strong understanding of the (social) media landscape and media monitoring tools * Experience working with global customers across multiple teams and regions * Proven track record of developing and executing strategic account plans * Ability to build executive-level relationships and champions * Ability to troubleshoot and problem-solve under pressure * Analytical, strategic, and insightful mindset * Ability to work autonomously with a proactive approach   What We Offer   * Capital-forming benefits and pension scheme * Flexible working hours and hybrid working options * Commuter card subsidy * Subsidy for our partner EGYM Wellpass, giving access to 7,500 premium fitness and wellness options * Modern office located in Gateway Gardens, Frankfurt * Professional development opportunities within a global and market-leading company * Exposure to the international media landscape * A dynamic and collaborative global team * Opportunity to work independently in an innovative environment * A value-driven and team-oriented culture * Option to work from abroad for a defined period   If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment. #LI-FR1 #LI-Hybrid The day-to-day working language with colleagues, as well as reporting and analysis, will primarily be German. However, as Cision is a global company and our Talent Acquisition team operates internationally, please submit your CV in English so we can review your application.   As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.    Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.    Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.    Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com     Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact. voize is backed by Y-combinator and Europe’s leading VCs, like Balderton Capital, HV Vapital and others, already installed in over 2,000+ senior care homes and trusted by more than 200,000 users. With our self-developed voize AI, we’re transforming the healthcare industry. As a dynamic team, we blend cutting-edge technology with social impact. And now, we are looking for a Sales Development Representative to join us! 💡 YOUR MISSION: HELP OPEN THE FRENCH MARKET - ALONGSIDE YOUR STUDIES! France is our next big market, and you can help us open it. We are looking for a motivated Working Student in Sales Development (m/w/d) to support the first step of our sales process in France - researching potential customers, reaching out to prospects, and helping generate qualified leads for our Account Executives. It's a hands-on way to learn modern B2B sales in a fast-growing startup while studying. If you're curious, love talking to people, and want real ownership from day one, this is for you! 🚀 YOUR DAILY BUSINESS – NO TWO DAYS ARE ALIKE * Research potential new customers in the French healthcare sector * Support outbound outreach — cold calls in French, emails, and LinkedIn — to generate interest * Help qualify leads based on defined criteria and schedule meetings for the Sales Team * Maintain accurate records of leads, conversations, and outcomes in our CRM * Share market and customer feedback to help shape our go-to-market in France 🤝 YOUR SKILLSET – WHAT YOU BRING TO THE TABLE * Currently enrolled as a student and available ~16–20 hours per week * First experience in or strong motivation for B2B sales / cold calling — no long track record required * Confidence to pick up the phone and openness to learn how to handle rejection * Curiosity to understand customer needs and match them with our solution * Good communication skills and a structured, reliable way of working * Technical affinity: comfortable learning tools like HubSpot, Google Workspace, Slack, and Notion * Full professional proficiency in French (spoken & written) - you'll be speaking with French prospects - and a good command of English. German is a plus. 🌱 GROWING TOGETHER – WHAT YOU CAN EXPECT AT VOIZE * Flexible working hours because you know when you work best! * Access to various learning platforms (e.g., Blinkist, Audible, etc.). * Open culture with regular work weeks and team events to collaborate and bond. * Rapid personal growth in a fast-growing startup. * Make a real impact, helping alleviate the workload for healthcare professionals.