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För att ligga steget före vid framtida, spännande receptionsuppdrag söker vi på Inte Bara Post Bemanning kontinuerligt efter servicestjärnor med både junior och senior erfarenhet. Uppdragen är ute hos våra kunder i centrala Stockholm och våra kunder är verksamma i flertalet olika branscher. OM TJÄNSTEN Detta är en spontanansökan till deltidsuppdrag inom kontorsservice, men framförallt till receptionisttjänster ute hos någon av våra kunder i Stockholm. Vi har kunder verksamma i flertalet olika branscher. Vi söker efter kandidater med varierad erfarenhet och det absolut viktigaste är att du brinner för att leverera service. Är du en erfaren receptionist som är redo för nya utmaningar eller vill du påbörja din karriär inom reception och kontorsservice, då är detta perfekt för dig. Våra erfarna rekryterare matchar sedan din kompetens med en perfekt tjänst för just dig. VEM ÄR DU? För att passa i en roll som denna är du som person serviceminded, duktig på kundbemötande och en social stjärna! Det är också viktigt att du är flexibel och ser lösningar där andra ser problem. Du kan arbeta både självständigt och i team. Vill arbeta deltid Har tidigare erfarenhet av att arbeta i reception eller med kontorsservice Har tidigare erfarenhet från serviceyrken Brinner för att leverera service i toppklass Kan prata och skriva svenska och engelska obehindrat Har goda kunskaper i Office-paketet VAD ERBJUDER VI? Som anställd på Inte Bara Post Bemanning får du en konsultchef som blir ditt bollplank och coach under hela anställningen. Som konsult blir du också en del i vårt konsultnätverk RPB Insights. RPB Insights ger dig utbildning och utveckling i form av föreläsningar, workshops, nätverksträffar och andra sociala tillställningar. Det ger dig också en möjlighet att träffa andra konsulter. Vi erbjuder alla våra konsulter friskvård. ÖVRIG INFORMATION Sök tjänsten genom att klicka på Skicka ansökan. Vi går igenom urvalet löpande och annonsen kan stängas ner innan tjänsten är tillsatt om vi gått över till urvals- och intervjufasen. Vi tar inte emot ansökningar via mail men har du specifika frågor kring tjänsten besvaras dessa på rekrytering@rpbemanning.se. Skriv vilken tjänst det gäller i ditt mail och länka gärna till annonsen.
The Role… This is an exciting time to be joining our Soho Support customer service team. We are a global function, supporting members with all their needs, from application enquiries, restaurant reservations, bedroom bookings and Soho Home retail enquiries. Soho Support Coordinator Member Services serves as the first point of contact to members looking to visit our Houses in UK cities. The role is fast-paced and diverse, tasks can range from booking restaurant reservations to providing membership invoices, discussing private hire opportunities in our houses, and going the extra mile arranging special occasions. Key responsibilities… * Act as a warm, professional, and knowledgeable first point of contact for Soho House members, delivering exceptional service via telephone and email. * Respond to all member queries in a timely and efficient manner, consistently meeting or exceeding departmental SLAs and personal performance KPIs. * Deliver a proactive, solutions-focused service to a diverse global membership, anticipating needs and enhancing the overall member experience. * Manage a variety of requests including membership administration, club and restaurant enquiries, and general support across our Houses in UK cities. * Take ownership of member queries from initial contact through to resolution, ensuring a seamless and personalised experience. * Collaborate effectively with internal teams and support departments to resolve issues and continuously improve service delivery. * Identify opportunities to improve processes and member experience through initiative and feedback. What We’re Looking For… * A genuine passion for luxury hospitality and delivering elevated, personalised customer experiences. * Self-motivated and solution driven, with the ability to absorb training materials quickly and demonstrate initiative * A natural communicator with a polished and professional telephone manner, alongside excellent written communication skills. * Highly organised with exceptional attention to detail and the ability to multitask in a fast-paced environment. * Proactive and resourceful, with a strong sense of ownership and the confidence to take initiative in problem-solving. * Results-driven, with a clear understanding of working towards and achieving individual and team KPIs. * Adaptable, resilient, and motivated, with a strong desire to learn, grow, and progress within the business. * Discreet and trustworthy, with a clear understanding of the importance of handling confidential member information. Your experience… Required * Experience working within a luxury hospitality, premium service, or high-end customer-focused environment. * Proven ability to meet or exceed personal and departmental KPIs and SLAs. * Experience using Salesforce or a similar CRM system. * Strong experience working in a fast-paced, target-driven team environment. * Excellent verbal and written communication skills in fluent English. * Solid understanding of GDPR and the importance of data protection. Preferred * Experience with OpenTable or similar reservation systems. * Experience working within a membership-based or loyalty-driven environment. * Previous experience supporting international customers or working across multiple regions. * Experience working in a remote or hybrid environment. Additional information… * This is an entry-level position with a hybrid working pattern. Employees must be able to attend shifts at our Support Office 1-2 days a week. * While a dedicated home office is not required, you must have access to a quiet, private workspace free from distractions during working hours. * A strong and reliable internet connection is essential to perform effectively in this role. * This role requires working 40 hours per week across a 7-day operation, with varied shifts scheduled as 8:00 am–5:00 pm, 9:30am-6:30pm, or 11:00 am–8:00 pm. * All necessary equipment, including a laptop and headset, will be provided by Soho House. Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Soho Friends Membership - House Membership After 1 Years Service. * 50% off Food & Drink, 7 days a week * Weekly Pay * Life Assurance * Birthday Day Off * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy * Season Ticket Loan * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
At TRATON Financial Services (TFS) we have started the journey to become the provider of Financial Services to all TRATON brands. Our service includes financing for customers, dealers, and distributors as well as insurance solutions. With a presence in over 65 markets, we are already one of the most global players in the financial services industry and are rapidly growing. Do you want to be part of this journey? Role Summary Join TRATON Financial Services as a trusted Assistant, providing key support across our Finance, Treasury and Legal functions. Reporting to the CFO of TRATON Financial Services, you will provide high-level support to the CFO, Head of Treasury and General Counsel. By creating structure, coordinating activities and managing key stakeholder interactions, you will help senior leaders stay focused on strategic priorities while ensuring important initiatives continue to move forward. You will act as a central point of coordination across Finance, Treasury and Legal, bringing clarity to a fast-paced environment and helping translate decisions into action. Working closely with colleagues and assistant communities across TRATON Financial Services globally as well as the TRATON brands and TRATON Head office in Münich, you will foster effective collaboration, drive continuous improvement and contribute to a high-performing organisation. The role is based between our Södertälje and Stockholm offices and offers the opportunity to work closely with senior stakeholders across an international business network. Job Responsibilities Main Responsibilities include: Providing proactive support to Finance, Treasury and Legal leadership. Coordinating calendars, meetings, travel and visits, ensuring efficient planning and execution. Supporting planning, prioritisation and follow-up of key activities and commitments. Preparing and coordinating management meetings, workshops and events. Tracking and driving follow-up on actions across stakeholders and functions. Supporting governance processes, documentation and recurring business activities with high quality and accuracy. Coordinating workplace environment activities, including committee administration, annual planning and action follow-up. Collaborating with the assistant community across TRATON Financial Services, TRATON brands and TRATON Head office functions on shared initiatives and events. Identifying and implementing improvements to administrative processes, enhancing efficiency and structure. From time to time prepare high-quality presentation material for senior management, ensuring consistency, clarity and visual excellence. Who You Are You are an experienced assistant, coordinator or similar professional who thrives in a dynamic environment and enjoys bringing structure to complexity. You are proactive, highly organised and comfortable working with senior stakeholders, managing multiple priorities while maintaining a high level of attention to detail. Taking ownership comes naturally to you, and you are motivated by helping others succeed through excellent planning, coordination and execution. Rather than waiting for instructions, you anticipate needs, exercise sound judgement and drive activities forward with confidence. You are naturally curious about the business, understand the context behind requests, and proactively identify opportunities to improve the way we work. With professionalism, discretion and integrity, you build trusted relationships, keep stakeholders aligned and ensure that priorities, commitments and critical actions are delivered effectively. You bring: Several years of experience supporting senior leaders, leadership teams or executives. Experience coordinating complex calendars, meetings, travel arrangements and leadership activities. Proven ability to manage sensitive and confidential information with discretion and professionalism. Strong organisational and prioritisation skills, with the ability to manage multiple deadlines and competing priorities. A proactive and solution-oriented mindset, with the ability to anticipate needs and work independently. Advanced Microsoft 365 skills. Excellent written and verbal communication skills in English; Swedish and German are considered an advantage. Experience from Financial Services, Treasury, Legal or other regulated environments, or a similar role within the TRATON Group, is considered an advantage. This Is Us Our work is highly collaborative and international, bringing together colleagues from across the TRATON brands and TRATON Head Office in Munich. We value trust, initiative and continuous improvement, and believe that the best results are achieved by working across functions and organisational boundaries. TRATON Financial Services Offers We believe great work starts with feeling supported, both professionally and personally. That’s why we offer a broad range of employee benefits designed to promote wellbeing, flexibility, and a healthy work-life balance. Employees can enjoy flexible working hours and a workplace that supports both collaboration and flexibility. With office Hubs in Södertälje and Stockholm, as well as coworking spaces at Sergels Torg and Kungens Kurva, you will have the best preconditions to pick the best workplace for your activities. We provide a yearly wellness contribution and you can train at our health center Gröndal, and you will access to occupational health services with doctors, nurses, and ergonomists. Mental health is important to us, therefore we also offer confidential staff support services for guidance related to personal challenges. In addition, employees benefit from pension plans, profit sharing programs, and extra time off or additional pension contributions. We also support family life through enhanced parental benefits and offer additional perks such as employee car leasing. Together, these benefits help create a workplace where you can thrive both at work and in everyday life. Application We look forward to receiving your application, consisting of your CV and kindly ask you not to share a cover letter to ensure an efficient and unbiased recruitment process for all parties. Apply as soon as possible, no later than 2026-08-02. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check is required for this role. We look forward to your application! This recruitment process is handled by Scania for TRATON Financial Services.
At TRATON Financial Services (TFS) we have started the journey to become the provider of Financial Services to all TRATON brands. Our service includes financing for customers, dealers, and distributors as well as insurance solutions. With a presence in over 65 markets, we are already one of the most global players in the financial services industry and are rapidly growing. Do you want to be part of this journey? Role Summary We are looking for a Regional Internal Control System (ICS) Manager for Northern Europe, who would like to contribute to an effective internal control environment at TRATON Financial Services entities. The Northern Europe Region is covering the Business Units Finans (Sweden, Norway, Denmark, Finland, Estonia, Lithuania, Latvia), Great Britain and Ireland. As ICS Manager for the region, you will be part of the Central GRC team and reporting to the Global ICS Manager at the Head office and working closely with the Regional Office. This role manages all ICS related activities for the Business Units in the region and has an active role on the implementation, maintenance and further development of the Internal Control Framework at TFS. Job Responsibilities Your primary responsibilities will include: Coordinate, facilitate and consolidate yearly risk assessments at Business Units based on the TFS risk profile and support the preparation of the annual control evaluation plan for the Region Conduct process walkthroughs, control testing, and self-assessments in line with the annual control evaluation plan Support management and process owners in the Business Units in design of new and updated controls Full maintenance and update of ICS data in the ICS dedicated Tool: New controls mapping and controls updates, testing documentation, issues creation, remediation actions and closure, access management, and coordination with Head Office and TRATON where needed. Monitor control deficiencies and remediation activities, ensuring timely follow-up and closure Prepare and deliver ICS reporting at Business Unit, Regional, and Head Office levels Assist management, process-control owners and control performers in controls design for risk mitigation as well as review and provide input on governing documents in connection with control requirements Provide guidance and training on internal controls and support the implementation of ICS in new or evolving entities Ensure compliance with local regulatory requirements related to internal controls Contribute to cross-functional ICS projects and initiatives across the TRATON Group Who You Are You are a proactive, self-driven professional with high integrity and a collaborative mindset. You enjoy building relationships across functions and organizational levels, communicate effectively, and thrive in an international environment. With a strong focus on continuous improvement, you challenge existing ways of working and seek efficient, effective solutions that support business objectives. You are analytical by nature, able to assess risks, identify control gaps, and contribute to sound decision-making. Comfortably navigating ambiguity and changing priorities, you take initiative, build trust with stakeholders, and maintain a strong understanding of business processes, risks, and organizational goals. What You'll Bring University degree in Business Administration, Finance, or a related field Experience in external audit, internal audit, internal controls, or a similar assurance function Good understanding of the COSO framework and internal control methodologies Strong English communication skills, both written and spoken; knowledge of additional languages, particularly Swedish, is an advantage. Experience in multinational and/or regulated organizations is beneficial Experience within the financial services industry is considered a plus This Is Us A great team and mission. You join a company that offers a truly international environment during one of its most interesting moments. You get to contribute to your function and the company at large with your competence and energy. You will interact with a wide range of functions but not least a global network of GRC professionals from all parts of the world. Centrally, you will join a Governance Risk and Compliance function with highly experienced and energetic team bringing in experience from different parts of the world and different sectors. An international work environment. Our office is located in Södertälje and we also have a hub in Central Stockholm (Östermalm), allowing collaboration where best fits to our employees. The role includes travelling in the Region but you are expected to shape this according to the needs of your role and work. TRATON Financial Services Offers We believe great work starts with feeling supported, both professionally and personally. That's why we offer a broad range of employee benefits designed to promote wellbeing, flexibility, and a healthy work-life balance. Employees can enjoy flexible working hours and a workplace that supports both collaboration and flexibility. With office Hubs in Södertälje and Stockholm, as well as coworking spaces at Sergels Torg and Kungens Kurva, you will have the best preconditions to pick the best workplace for your activities. We provide a yearly wellness contribution and you can train at our health center Gröndal, and you will access to occupational health services with doctors, nurses, and ergonomists. Mental health is important to us, therefore we also offer confidential staff support services for guidance related to personal challenges. In addition, employees benefit from pension plans, profit sharing programs, and extra time off or additional pension contributions. We also support family life through enhanced parental benefits and offer additional perks such as employee car leasing. Together, these benefits help create a workplace where you can thrive both at work and in everyday life. Application We look forward to receiving your application, consisting of your CV and kindly ask you not to share a cover letter to ensure an efficient and unbiased recruitment process for all parties. Apply as soon as possible, no later than 2026-08-06. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check is required for this role. We look forward to your application! This recruitment process is handled by Scania for TRATON Financial Services.
Position Summary As a Geotechnical Supervisor at Palsatech Sweden, you will be responsible for managing and coordinating daily operations within our Palsacenters, ensuring the efficient delivery of core handling, sample preparation, storage, and support services for mineral exploration and mining projects. The role combines operational leadership, personnel management, health and safety responsibility, quality control, and customer collaboration and taking part into the actual work. You will lead a team of geotechnicians and serve as the key link between geologists, customers, project stakeholders, and company management. Your mission is to ensure that all work is carried out safely, efficiently, and to the highest quality standards while maintaining a productive and well-organized working environment. Key Responsibilities Operations Management Plan, coordinate, and supervise daily activities within the Palsacenter while actively contributing to core handling, sample preparation, and other geotechnical operations. Ensure efficient workflow for sample handling, core processing, storage, and related services. Allocate personnel, equipment, and work tasks according to project priorities and customer requirements. Monitor productivity, quality, and operational performance. Ensure projects and customer deliverables are completed accurately and on schedule. Maintain facilities, equipment, and work areas in a safe and organized condition. Support continuous improvement of operational processes and workflows. Personnel Management Direct management responsibility for geotechnicians and operational personnel. Recruit, onboard, train, and develop employees. Conduct performance reviews and development discussions. Foster a positive, collaborative, and high-performing team culture. Provide daily guidance and support to employees. Ensure staffing levels and workforce planning align with operational needs. Promote skill development and knowledge sharing within the team. Health, Safety & Environment (HSE) Take overall responsibility for workplace safety within the Palsacenter. Promote and maintain a strong safety culture across all operations. Conduct risk assessments, safety inspections, and toolbox meetings. Investigate incidents, near misses, and non-conformities and implement corrective actions. Ensure employees have the necessary training, certifications, and personal protective equipment (PPE). Ensure compliance with company procedures and applicable regulations. Drive continuous improvement in safety, environmental, and quality performance. Qualifications Required Experience in a supervisory or leadership role within mining, mineral exploration, geology services, logistics, warehousing, production, or a related field. Experience managing personnel and coordinating daily operations. Organizational and planning skills. Good understanding of workplace health and safety practices. Ability to manage multiple tasks and priorities in a fast-paced environment. Excellent communication and leadership abilities. Proficiency in Microsoft Office and operational planning systems. Valid driver's license (Category B). English, both written and spoken – good/excellent. Preferred Experience working with drill core handling, sample preparation, geological materials, or mining-related operations. Technical education or vocational background in geology, mining, engineering, logistics, or a related discipline. Experience supervising operational teams in industrial or technical environments. Formal health and safety training. Experience with quality management systems and process improvement. Knowledge of exploration and mining industry workflows. Swedish and English, both written and spoken. Personal Attributes We are looking for a confident and hands-on leader who enjoys combining operational management with people leadership. The ideal candidate is: A strong communicator and team builder. Safety-focused and accountable. Structured, organized, and dependable. Solution-oriented and proactive. Comfortable working in a practical and operational environment. Customer-focused and service-minded. Able to motivate and develop team members. Capable of making decisions and prioritizing effectively under changing conditions. Success Factors The successful candidate will: Maintain an excellent safety record within the Palsacenter. Ensure all customer work is delivered on time and to the required quality standards. Build and retain a motivated and capable geotechnical team. Maintain efficient workflows and resource utilization. Deliver high levels of customer satisfaction. Drive continuous improvement in operational performance and quality. Contribute to the continued growth and success of Palsatech Sweden.
Investment Operations Analyst GoHenry is a UK-based fintech company created by parents to pioneer financial education. More recently, GoHenry moved into Europe and the US by joining forces with French fintech company PixPay and US investing app, Acorns. Together, Acorns, PixPay, and GoHenry have over 6 million members across 5 countries. GoHenry offers a debit card and app for kids and teens and companion apps for the family, with in-app tools for sending money, automating allowance, managing chores, setting savings goals, giving to charity, and in-app financial education lessons where kids can watch videos, take quizzes and earn points & badges. This is all designed to help kids and teens build good money habits that will last a lifetime. We are looking for someone to fit into our Investment Ops team. This person should be confident and have worked with an (J)ISA product previously, with an eye for detail, who can work comfortably with internal and external stakeholders. If that’s you, we want to hear from you. This is a permanent full-time role (37.5 hours a week). We are 100% office-based in our Farnborough office. Once probation has been completed, we can look to support working from home a maximum of 2 days a week. What you will do at GoHenry: In this role, you will work closely with our Member Services team and Investment Product Team. You’ll own the day-to-day operations alongside our Banking & Investment Operations manager. Reporting & Analysis * Produce weekly and monthly financial reports for internal stakeholders, tracking platform performance and flagging variances * Analyse monthly trading volumes — identifying transactional trends, volume spikes, and shifts in platform usage * Reconcile monthly fee revenue, audit platform fee deductions, and investigate discrepancies * Compile JISA Transfer Out feedback for monthly review meetings, presenting attrition data and churn reasons to surface product or service improvement opportunities Process Improvement * Review active operational workflows to identify inefficiencies, risks, or compliance gaps (e.g. JISA Voids) * Translate operational insights into clear, structured SOPs to drive consistency and scalability across the team Operations * Manage the end-to-end back-office processing of JISA maturities — including fund sales and customer communications * Process JISA transfers out to new providers * Handle the back-end of the cancellations process, including raising with Seccl, fund sales, and customer communications * Perform daily cash management checks on JISA funds, investigating and resolving any discrepancies Stakeholder Management * Act as a day-to-day liaison with third-party providers, the Investment Product Team, and Member Services * Support the resolution of complex customer cases, including transfers, cancellations, and refunds * Investigate and respond to escalated customer queries within agreed SLAs What you will bring to GoHenry: * Experience working with ISA or JISA and mainstream investment products * Experience working in a service-level environment that involves multitasking and prioritisation of tasks * 3+ years of professional experience in a financial services operational role * Confidence and experience in using back-office systems * Previous FCA experience or regulatory training * Confidence-producing management reporting and analysing financial data * Strong attention to detail with the ability to manage competing priorities in a fast-paced environment About GoHenry We’re on a mission to help every kid be smart with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life. How we do it: We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. They can spend, save, earn, and give with GoHenry’s prepaid debit card and app – because learning through doing really works (and it’s more fun!). All while our unique built-in controls give parents total peace of mind. We’re proud to say... * We ranked #38 in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023 * We’re one of Tech Track’s top 50 fastest-growing UK companies. * We won Finders Kid’s Cards Customer Satisfaction Awards in 2022 and 2023. * We won the Tech for Good award at the Better Society Awards 2023 * Our kids and parents have donated over £500,000 of their own money to NSPCC via their GoHenry accounts But we’re still growing, and that’s why we need you. GoHenry is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
What will you do? As a Platform Engineer you will design, build, and evolve Rebtel's cloud platform and developer infrastructure. You'll play a key role in ensuring our services are reliable, scalable, and secure while enabling engineering teams to deliver faster through modern DevOps practices. Your daily work will span cloud infrastructure, Kubernetes, CI/CD, observability, platform modernization, and close collaboration with engineering teams across the company. Areas of ownership: Design, build, and maintain our cloud infrastructure across Azure and GCP using Terraform, including networking, IAM, AKS clusters, node pools, autoscaling, and the foundational components that support our services. Build and improve our CI/CD platform using GitHub Actions and Azure DevOps. Create reusable workflows and automate Docker image builds and deployments. Streamline software delivery by driving GitOps-based deployments across development, staging, and production environments. Own and evolve our monitoring and observability ecosystem, including Elastic/Kibana, Datadog, Application Insights, and distributed request tracing. Enable engineers to quickly diagnose and resolve production issues. Optimize our platform for reliability and scale by improving AKS workloads, Horizontal Pod Autoscalers, RabbitMQ clusters, and SQL Server infrastructure to handle significant traffic spikes during key seasonal events. Implement and maintain secure cloud environments through Azure Key Vault, IAM/RBAC, network segmentation, and infrastructure best practices. Help ensure the secure handling of payment-related traffic while continuously strengthening our cloud security posture. Help modernize our platform by migrating legacy .NET Framework services running on Azure VMs to containerized .NET 10 workloads on AKS. Build on the modernization patterns already established across our backend services. Collaborate across engineering teams to solve complex operational challenges, improve platform capabilities, and foster a strong DevOps culture throughout the organization. Requirements: You are an excellent communicator and collaborator. We work in English, but you will hear many languages in our Stockholm office 5+ years of experience in Platform Engineering, DevOps, Site Reliability Engineering, or a similar role. Strong hands-on experience with Azure, including AKS, ACR, Key Vault, networking, and identity management. Deep understanding of Kubernetes, container orchestration, Helm, and Infrastructure as Code with Terraform. Experience building and maintaining CI/CD pipelines using GitHub Actions and/or Azure DevOps. Strong understanding of observability practices, including logging, metrics, tracing, alerting, and production incident management. Solid understanding of Linux, Windows Server, networking, and cloud security principles. Experience deploying and operating modern .NET applications is considered a strong advantage. You have a proactive, ownership-driven mindset and remain calm and effective when solving complex production challenges. Why Rebtel? Rebtel has been connecting people across borders for nearly 20 years. Today, we’re profitable, growing, and at a pivotal moment in our journey. As we enter our next phase, we’re building an organisation designed for speed, ownership, and real impact, where every role contributes directly to shaping what comes next. This is a place with global ambition and a strong foundation, where ideas move quickly and decisions matter. You won’t get lost in layers of process or slow-moving structures. Instead, you’ll find the space to take ownership, collaborate across teams, and make meaningful contributions from day one. Based in Stockholm, we bring together a diverse, international team united by a shared purpose: to simplify the way people connect worldwide. At Rebtel, you are the most important asset and we strive to provide a comprehensive package of benefits and perks that enhance your well-being and work experience. Here are some of the things you can expect from us: Pension Plan Health Checkups, Influenza shots and Private Medical Insurance Dental Insurance Occupational insurance Wellness allowance (5,000 SEK) Discount on gym memberships Bonus program Extra parental pay 30 days annual vacation Monday breakfasts Relocation Support, if you're joining us from afar, we'll assist you in making a smooth transition. We are Rebtel. We come from all around the world to create products for anyone who has crossed a border. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London, UK About the Department Cloudflare’s Global Professional Services organization is expanding its Professional Services consultancy in London to support customers adopting Cloudflare’s developer platform and application services. This team partners closely with customers and internal engineering teams to help organizations build, deploy, and optimize modern applications on Cloudflare. About the Role You will support the Professional Services (PS) team by assisting with foundational project tasks and contributing to projects that enable customers to successfully build and deploy on Cloudflare by optimising the use of AI in Professional Services internal operations. This role provides exposure to Cloudflare’s Professional Services team while working alongside project managers, project coordinators, and consultants who deliver technical solutions to customers. Through this role, you will gain hands-on experience working with Professional Services team to deliver technical solutions for global customers, gain mentorship from experienced PMO members, and real-world experience contributing to projects that support customer adoption of Cloudflare technologies. Responsibilities * Design, develop, and deploy AI-driven prototypes (using LLMs, RAG architectures, or predictive modeling) to automate manual workflows within the Professional Services Project and Resourcing ecosystem. Build out models to help automate future forecasting and resource planning. * Partner with our engineering teams to identify, clean, and structure high-volume post-sales data for model training and fine-tuning to enable faster resourcing capabilities. * Refine and optimize system prompts and model parameters to ensure high-quality, hallucination-free outputs for internal advisory tools. * Act as the technical translator, taking high-level optimization ideas from GCS leadership and turning them into technical requirements and minimum viable products (MVPs). * Contribute to internal knowledge bases and documentation to improve team efficiency and consistency. Create collateral to enable the team. * Help document and control project workflows and deployment steps for internal teams and customers with the PMO and Resourcing functions. Skills & Qualifications * Currently pursuing a Bachelor’s or Master’s degree in Business, Project Management or a related technical field with an element of AI. * Available for a full-time, 12-week internship, working from our London office 3-5 days a week during the fall (Sept-Dec). * Proficiency in verbal, written, and visual communication is essential for conveying project goals and sharing progress updates. * Working seamlessly with diverse teams (e.g., developers, designers, and managers) to foster a cooperative environment and resolve internal conflicts. * The ability to identify bottlenecks, analyse root causes, and propose practical solutions rather than waiting for direct instructions. * Projects rarely go exactly to plan; interns must pivot gracefully when scopes change or unforeseen challenges * Standing out by anticipating team needs and offering support before being asked. * Leveraging networking opportunities within the organisation to learn from experienced mentors. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Technical Customer Service Advisor I Bókun About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Job Location: Hybrid This role is a hybrid position that requires 2 days per week in our Oxford office. About Bókun Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. What you’ll do: As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and Italian across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction. The ideal candidate will possess: * 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector. * Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently. * Basic working knowledge of CSS, HTML, and website CMS tools. * A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution. * Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues. * Openness to learn new and complex topics, constructive feedback and adaptability to business changes. * Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues. * Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care. * Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time. * Fluency in written and spoken English and Italian. * Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision. * Flexibility to work shift patterns, including occasional weekends. What We Offer * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-JP #LI-Hybrid
About the Role Tarsier Studios is looking for an IT Operations Specialist to join our team in Malmö. In this role, you will take ownership of our local IT environment, ensuring that everything from developer tooling to office IT runs smoothly and efficiently. You will work closely with developers, external partners, and our parent company (THQ), supporting a hybrid setup where some infrastructure is managed externally while you own the on-site experience. This is a hands-on, broad role where no two days are the same, combining user support, infrastructure, and continuous improvement. Your focus will be on creating a stable, fast, and user-friendly IT environment that enables our teams to do their best work. What You’ll Do Provide hands-on support and troubleshooting for employee PCs, equipment, and office IT Set up, maintain, and monitor core systems supporting development and daily operations Ensure performance and stability of critical systems such as Perforce and build infrastructure Manage and support the office IT environment, including meeting rooms and shared spaces Set up and configure hardware and software for new and existing employees Handle onboarding and offboarding, including account provisioning and access management Maintain and support server infrastructure (Windows Server, virtualization environments) Work with license management and vendor relationships that are not handled centrally Collaborate with external partners and group IT (THQ) on infrastructure and shared services Drive improvements, automation, and standardization to reduce reactive work Monitor systems, troubleshoot issues, and ensure a secure and reliable IT environment What We Offer At Tarsier it's important that our office is welcoming and fun so that our employees enjoy being here, because we believe that working closely with your team is the best way to make great games. That is why our Office Management and People & Culture-department work closely together to make our office a really great place to both work and hang out in. We have a large focus on ergonomic, personal work stations, we eat breakfast together on Wednesdays, and we play games together in the game room. Sometimes we grab an after work beer together in the kitchen, or throw a Christmas party for the ages. Our Benefit Package Includes: Pension & insurances 30 days of vacation Overtime pay Flexible working hours Wellness contribution to use for gym memberships, swimming, crossfit, bouldering, dance classes, massage and much more Healthier half hour - 30 minutes of your work day to spend on exercise Health Insurance - access to preventive health care such as physiotherapy, occupational therapy, counseling etc Sick pay on the qualifying day Relocation support What We’re Looking For We are looking for someone who enjoys working broadly and close to users, and who takes pride in creating a well-functioning IT environment. You have: A background in IT operations within a Windows-based environment Experience working in software development environments and familiarity with version control systems such as Perforce (or similar) An interest in gaming or game development, or experience from the gaming industry Solid knowledge of Windows, Active Directory, and PC environments Hands-on familiarity with server environments (e.g. Windows Server, virtualization/hypervisors such as VMware ESXi or equivalent) Experience working with network architecture (e.g. VLANs, IPSec, VPN) Experience with backup solutions, such as Veeam Backup & Replication, including configuration and job monitoring Experience maintaining antivirus and other security software Familiarity with imaging and deployment tools (e.g. MDT or equivalent) Knowledge of scripting and automation, preferably PowerShell Experience managing accounts and access rights You are: Service-minded and enjoy helping others Proactive and comfortable improving how things are done Flexible and able to handle a wide variety of tasks Structured and able to take ownership in a standalone role Comfortable collaborating with both local users and external stakeholders Applicants must hold a Swedish or EU/EEA citizenship or valid work permit for Sweden as we are unfortunately unable to support relocation from outside the EU at the moment. This position is onsite at the office in Malmö, and will start with a probationary period. Currently employing around 50 people, Tarsier Studios is a game development studio based in the vibrant city of Malmö, Sweden. We are the developers of award winning games Statik, Little Nightmares, and Little Nightmares 2 - as well as our latest release REANIMAL. At Tarsier, it’s the games that drive us. Quality above all else. Interesting ideas executed to perfection. We want people to be proud of the work they do here, and to finish each project feeling as though they’ve pushed their abilities to the next level. That, of course, requires hard work and talent in equal measure, and we look for both of those things when recruiting new team members. We welcome applicants of all backgrounds and genders, and look forward to hearing from you!
Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for a Senior IT Infrastructure Specialist What You Will Work On Execute IT infrastructure migration activities as part of a large global integration project. Perform Active Directory domain migrations and user migrations. Replace, configure, deploy, and support Windows laptops for end users. Install, configure, and troubleshoot Windows 10 and Windows 11 enterprise devices. Support Microsoft 365 services and enterprise workplace technologies. Manage endpoint deployment and administration using Intune, SCCM, Microsoft Autopilot, or similar solutions. Provide technical support for LAN, Wi-Fi, VPN, printers, meeting rooms, and peripheral devices. Troubleshoot user access issues, permissions, MFA, Single Sign-On (SSO), and corporate applications. Support onboarding activities for new ERP, business, and corporate systems. Work within structured ITSM processes using platforms such as ServiceNow. Produce and maintain technical documentation and support change management activities. Collaborate with local users, global IT teams, and project stakeholders throughout the migration lifecycle. Support IT operations across office, laboratory, and light manufacturing environments. Ensure stable, secure, and efficient workplace IT services during migration and transition activities. What You Bring Senior-level experience in IT infrastructure and enterprise IT operations. Proven experience with Active Directory, domain migrations, and user migration projects. Strong knowledge of Microsoft 365, Windows 10, Windows 11, and enterprise desktop environments. Experience with laptop replacement, client deployment, installation, configuration, and end-user support. Hands-on experience with endpoint management solutions such as Microsoft Intune, SCCM, Microsoft Autopilot, or equivalent. Good understanding of enterprise networking, including LAN, Wi-Fi, VPN, printers, meeting room technology, and peripheral devices. Experience troubleshooting authentication, permissions, Multi-Factor Authentication (MFA), Single Sign-On (SSO), and enterprise applications. Experience supporting onboarding and migration to ERP, business, or corporate systems. Familiarity with ITSM platforms such as ServiceNow and structured incident, request, and change management processes. Strong documentation skills and understanding of IT change management. Experience from Life Science, pharmaceutical, biotechnology, laboratory, or manufacturing environments is highly desirable. Excellent communication skills in both Swedish and English. Self-driven, hands-on, and comfortable working directly with end users as well as global IT teams. Strong analytical, troubleshooting, and problem-solving skills. Ability to work effectively in complex enterprise environments with multiple stakeholders.
BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ABOUT THE ROLE Tandem’s AI assistant empowers empowers social workers by generating relevant documentation (journalanteckningar, utredningar enligt IBIC, BBIC) directly from conversations. We are now looking for a Social Worker (socialsekreterare) to join our team in Sweden, with a focus on social services. This is a hybrid role combining project delivery, customer onboarding, and commercial support, with additional scope to shape how our product and go-to-market approach evolves for municipalities. This role is ideal for someone who became a social worker because they wanted to make a real difference, and who now wants to scale that impact through technology. WHAT YOU WILL DO * Lead onboarding and implementation projects for municipal social services customers, ensuring a smooth and successful rollout. * Act as a trusted advisor to customers, helping teams adopt new ways of working and realise value quickly. * Tailor Tandem’s product setup, workflows, and templates to the needs of different social services teams and municipalities. * Work closely with Product and Engineering to translate customer needs into product improvements and new features. * Help shape Tandem’s positioning, messaging, and marketing approach for the social services segment. * Support the Sales team in strategic customer conversations, demos, and key deals by bringing domain expertise. * Deliver user training sessions and ongoing support to ensure high engagement and confidence among users. WHAT YOU BRING * Qualified Social Worker / Socialsekreterare with experience working in social services. * Strong intrinsic motivation. You entered this field to help people and make a difference. * Tech-savvy and curious about how digital tools can improve how social workers work. * Experience working with digitalisation, systems implementation, operational development, or process improvement within a municipality. * Strong project management skills. * Commercial mindset and confidence supporting customer conversations. * Excellent stakeholder management skills, with the ability to build trust with Tandem users, as well as senior decision-makers. * Proactive, resourceful, and willing to go beyond what is expected to get things done. * Comfortable in a fast-moving startup environment where priorities evolve quickly. * Fluency in Swedish and strong communication skills in English. LOCATION We believe the best ideas happen when we’re together. This role is based in our vibrant HQ in the Epicenter building in the heart of Stockholm where you will work primarily from our office to collaborate, connect, and build our culture. HOW TO APPLY We adopt a continuous selection process, so please make sure to apply with your CV in English. Our interview process consists of 4 stages: * Screening interview with Talent Acquisition (Ellie) * First interview with our MedOps Lead (Jenny) * Second interview with our Country Manager (Roy) * Working Day — Join us in the Stockholm office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.
10% of Europe’s CO₂ emissions are caused by residential heating and energy bills are out of control. Aira is here to change that. With our intelligent Aira Heat Pump at the heart, we’re making the switch to clean energy-tech easier and more affordable. Helping Europe turn off gas and slashing energy costs one home at a time. Founded in 2022, and with 1200+ employees and counting, Aira is driving the clean energy revolution by providing homes with modern clean energy-tech solutions such as solar power, battery storage solutions and heat pumps. With a state-of-the-art production facility in Poland, and HQ in Stockholm, Sweden, and hubs across the UK, Germany and Italy, Aira is well on track to install clean energy-tech into 5 million homes by 2034. About the role As a Full-Stack Engineer in our Survey & Design team, you'll help build the products that support some of the most important steps in Aira's customer acquisition journey. The team is responsible for the tools used to capture and manage information about our customers' homes, supporting everything from home surveys and technical assessments to installation design. These products help ensure that the right information is available throughout the process, enabling tailored and efficient clean energy solutions. You'll join a small, autonomous product team and work closely with product managers, designers and engineers to solve real-world challenges and build scalable solutions that support Aira's continued growth across Europe. As a Full-Stack Engineer, you'll play a key role in shaping the products and services that power these workflows. You'll work across the stack to build scalable solutions and great user experiences. In this role, you will Design and build applications and services that support users across multiple European markets Develop scalable APIs and integrations with third-party systems Process and manage data collected throughout the Survey & Design journey Transform complex technical and geometric data into solutions that support our products and workflows Contribute to architectural decisions and the long-term evolution of the platform Collaborate closely with product managers, designers and end users to improve workflows, user experiences and product capabilities Explore new technologies and approaches that help solve real business problems We're making home energy design smarter, simpler and more scalable. If you enjoy building great products and solving complex problems in a technically challenging domain, this role is for you. What you'll bring to the team Around 5+ years of experience as a Software Engineer Experience building modern software applications across different parts of the stack Strong experience with Java and Spring Boot Experience designing and building APIs A solid understanding of databases, software architecture and distributed systems Experience working with microservices The ability to turn ideas into clean, testable and scalable software A proactive mindset and willingness to take ownership Strong collaboration and communication skills We believe you'll thrive in this role if you're curious, analytical and enjoy understanding the real-world challenges behind the software you build. You don't need a background in engineering, but an interest in technical domains and complex problem-solving will help you succeed. We're also looking for someone who enjoys learning new technologies and is curious about how emerging technologies, including AI, can create value for both products and ways of working. Our tech stack Java, Spring Boot, PostgreSQL, Kafka, gRPC, Kotlin, Python, React, TypeScript, Next.js, Kubernetes and Docker. What is in it for you? Join a mission-driven company accelerating the transition to clean energy across Europe Work on products that have a direct impact on how clean energy solutions are designed and delivered Be part of a small, highly autonomous team with significant influence on product and technical decisions Collaborate with talented colleagues across product, engineering and operations Grow professionally in a fast-moving and international environment Enjoy our brand-new office at Norra Stationsgatan 93 in Stockholm. Conveniently located near public transport, with Sankt Eriksplan and Odenplan stations just a few minutes walk away. At Aira, we champion next-generation energy as well as diversity and inclusion. We firmly believe that a diverse workforce fosters innovation and creativity, enhancing our ability to serve customers and communities effectively. We welcome individuals from all backgrounds, cultures and perspectives to join our team. Our commitment is to uphold equality and inclusivity, fostering a collaborative environment where everyone can thrive and contribute to a better future for our people and the planet.
Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 3 days per week, which can consist of 2 days in clinic and 1 day remote if preferred). Location: This role is in-person based in our Exeter clinic - The Senate, Southernhay Gardens, Exeter EX1 1UG Reporting to: Autism Service Team Manager. About Paloma In 2024, our founders, Mark and Darshak, were shocked to find that children needing an NHS autism or ADHD assessment were waiting 4-10 years for these assessments. Delayed assessments result in children being more likely to develop mental health conditions and fall behind in education. Furthermore, the much-needed pre/post-assessment support (outside of ADHD medications) is typically not funded by the NHS. These long waits have built up due to increased recognition and understanding of neurodevelopmental conditions and a lack of investment and innovation within the NHS to meet the growing demand. Mark and Darshak, with their 25 years of combined NHS experience, including building services that have treated over 1,000,000 patients in obesity & ophthalmology, founded Paloma to change this. Our mission is to make NHS autism and ADHD assessments and care accessible within 4 weeks of a GP referral, and, in turn, help every child achieve their potential. As of May 2026, we have successfully reduced waits to 3 months by; * Taking a product-first approach to redesign the care pathway to give families a more consumer-like experience of care * Our in-house product, engineering and AI team building our own autism and ADHD specific electronic patient record and AI documentation tool to free clinicians from their significant documentation burden to re-focus on supporting families * Investing in expanding the clinician workforce and upskilling them in new ways of working. We are proud that Paloma is: * Loved by families, with 4.9 out of 5 Trustpilot and Google ratings * Care Quality Commission (CQC) registered and quality-focused * Clinically-led, with a team of 130 people, including over 80 clinicians supporting families through their assessment journey. We are hiring 100+ more roles over the next 12 months. * A community of passionate, mission-driven and innovative team members who challenge the status quo and test and learn from new ideas and approaches. * Backed by leading healthcare investors Triple Point and Heal Capital What’s next? * Whilst we have reduced wait times, it is estimated that up to 500,000 children are still waiting for an NHS autism or ADHD assessment. We won’t rest until this comes down. * We want to build new services to support families and children diagnosed with autism or ADHD who feel lost after their assessments when the NHS is no longer there for them. The Opportunity Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer: * An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made. * High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role. You will work as a member of a multidisciplinary assessment team, delivering: * In-person child observations at our Exeter clinic * Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required From a cultural perspective, you are: * Comfortable working in a dynamic environment and embracing change * Excited about using new technologies in your role * Always looking for ways to improve our staff and patient experience We commit to supporting your development and well-being, including: * The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that). * 1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection. * Quarterly development conversations with clear career progression pathways. * Clear weekly timetables that support a role mix across appointments, administration, development, and team building. About you You are a registered nurse, speech and language therapist, occupational therapist, social worker or practitioner psychologist skilled in ADOS assessments. You want to be part of an always-learning environment that embraces software and AI tools, and you will help us go further and faster with your positive and collaborative attitude. Responsibilities: * Conduct high-quality child observations as part of an autism assessment. * Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary. * Keep up to date with mandatory training and your professional qualification requirements, including CPD. Qualifications and experience: Required: * By background, you are either a: * NMC-registered Nurse * HCPC Registered Speech and Language Therapist, Occupational Therapist, Arts Therapist, or Practitioner Psychologist * Social Work England Registered Social Worker * Completion of a recognised ADOS-2 course is required for NMC, HCPC and Social Work England registered applicants. Clinical Psychologists would be considered without having completed ADOS-2 * At least 1 year of experience delivering children’s observations within an autism assessment process. This can be EITHER working with children 5 to 18 years of age OR 2-4 years of age, OR the full age range. * Good time management skills, including caseload management * High-quality parent and patient communication skills * Enhanced DBS with barred list check (as you will be working with children) Desirable: * Experience in conducting risk assessments within an autism assessment service * Evidence of Safeguarding training (Level 3 and above) Why join Paloma? You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer: * A strong and positive culture that prioritises team building, transparency, and career development. This includes protected time and budget for team connection and learning. * Comprehensive compensation, including: * Total compensation of £68,000 to £70,000 per year, made up of base and variable components for: * HCPC-registered Occupational Therapists, Speech and Language Therapists, and Arts Therapists * NMC-registered Nurses * Social Work England registered Social Workers * Total compensation of £70,000 to £72,000 per year, made up of base and variable components for: * HCPC-registered Practitioner Psychologists, including Clinical Psychologists, Educational Psychologists and Counselling Psychologists * Annual salary reviews, ensuring they are competitive * 5% employer pension contribution * For employees working at least 0.8 FTE: * Equity compensation through Share Options in Paloma Health * Optional Private Medical Insurance and Employee Assistance Programme * Home Office Equipment Allowance * Professional Registration Fees Allowance for clinicians * A unique annual leave benefits package which includes: * 37 days of annual leave. This is 28 standard days, plus eight bank holidays, plus your birthday off. * Option to buy an additional 5 days per year (giving a maximum of 42 days) * Where required, 2 days per year of special leave, for events that can happen in life, whether personal or family-related * Additional benefits include: * A premium performance company laptop * NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need so we can adapt our interview process. Safer Recruitment & Pre-Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who are aligned with our values and who will contribute to maintaining a safe and supportive environment for everyone we work with. Application process Please apply via our website. We understand that applying for a new job requires a significant amount of effort, and we appreciate your time. We look forward to reviewing your application. Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!
BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ABOUT THE ROLE You care about making systems work where it really matters, behind the scenes, where complexity tends to hide. At your previous role, you were likely drawn to problems that others avoided: messy logic, unclear ownership, and workflows that didn’t quite hold together. You enjoy bringing structure to that - building systems that are not just functional, but reliable and easy to reason about. At Tandem, you’ll work at the intersection of product, operations, and business logic, owning and building the internal systems that power how we operate at scale. A key focus for this role is billing and invoicing, where product usage, access, and real-world workflows need to translate into correct, auditable invoices. This is not just about payments, it’s about deeply understanding how our product is used in practice, how that maps to our business model, and building the systems that make it all work seamlessly. You’ll work closely with engineering, operations, and commercial teams to ensure that what we build internally is robust, scalable, and aligned with how Tandem grows. If you enjoy working close to the business, taking ownership of complex logic, and building systems that directly impact how a company runs - this is your kind of role. WHAT YOU WILL DO * Own and build Tandem’s internal tooling and operational systems, with a primary focus on billing and invoicing. * Design and implement systems that connect product usage and access control to invoicing logic (e.g. integrations with Stripe). * Build workflows that ensure invoices are generated correctly based on real-world product behavior and customer setups. * Develop and maintain integrations between internal systems, databases, and external platforms (e.g. billing, CRM, analytics). * Work closely with operations and commercial teams to understand business needs and translate them into robust technical solutions. * Improve and automate internal processes to reduce manual work and increase reliability. * Build internal APIs and services that support operational workflows and scale with the company. * Take end-to-end ownership, from problem definition and system design to implementation, monitoring, and iteration. WHAT YOU BRING * Experience as a software engineer working on backend systems or internal tooling. * Strong ability to model and implement business logic in code, especially in complex or evolving domains. * Experience working with APIs, integrations, and data flows between systems. * Familiarity with cloud environments (e.g. AWS, Azure, or similar). * A pragmatic mindset - you focus on building systems that actually work in practice. * Interest in working close to the business and understanding how technical systems map to real-world operations. * Strong ownership and the ability to drive work independently in a fast-moving environment. BONUS POINTS * Experience working with billing, invoicing, or financial systems (e.g. Stripe or similar platforms). * Experience building internal tools or backoffice systems. * Familiarity with data modeling for usage-based systems. * Experience applying automation or AI to operational workflows * Experience in regulated environments (healthcare, fintech, etc.). LOCATION We believe the best ideas happen when we’re together. This role is based in our vibrant HQ in the Epicenter building in the heart of Stockholm where you will work primarily from our office to collaborate, connect, and build our culture. HOW TO APPLY We adopt a continuous selection process, so please make sure to apply with your CV in English. Our interview process consists of 4 stages: 1. Screening interview with Talent Acquisition 2. Technical interview with some of our Engineers 3. Interview with our CTO & Co-Founder 4. Home case and presentation at our office - Join us in the Stockholm office for a lunch, and a presentation to experience our our culture firsthand, collaborate with our team, and see how you work in action. We're currently in the middle of vacation season, which means it may take us a little longer to review applications and get back to you. Thanks for your patience - we're looking forward to reading your application! BENEFITS * Competitive salary & company stock options * 30 days/year of paid vacation * 5,000 SEK wellness allowance (friskvårdsbidrag) plus an additional 6,000 SEK yearly to spend on other health related initiatives * Generous Parental leave top-up for new parents * Private Medical Insurance to stay healthy * Mental health support through our partner Mindler * Pension program * Social and team-building activities (off-sites, after works, winter/summer parties) * An opportunity to make a real positive impact in the world of healthcare * Work with some of the best minds in AI, healthcare, and engineering. We review our benefits packages on a regular basis and might modify our benefits from time to time. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.
⚡️ What We Do Flower is Flexible Power. We are a next-gen energy company leveraging AI and machine learning to make renewable energy stable and always available – even when the sun isn’t shining and the wind isn’t blowing. Through smart optimization and trading of energy assets like wind and solar farms, battery systems, and EV chargers, we make renewable energy reliable and predictable, leading the charge towards the energy system of tomorrow. 🌟 Who We Are Tech company at heart – purpose in our DNA. Flower consists of a diverse group of innovative individuals with a strong desire to improve the state of the world. At Flower, we believe trust, collaboration and diversity are essential to not only create an inclusive work environment, but also drive career growth. By embracing varying perspectives, we allow creativity and progress to flourish. To accelerate towards our goal of becoming the pioneering force powering the energy system of tomorrow, we are now looking for a passionate and skilled Software Engineer to join our Asset Optimisation domain. 👩💻 About The Role Our optimization services decide how Flower's flexibility and renewable portfolios are allocated across energy and balancing markets, from days in advance, continuously updating right up to delivery. Our systems run fully automated and dispatch hundreds of MWs of flexible capacity to where the grid or market needs it most. As a Software Engineer, you will join a quant-heavy team of data scientists, optimization engineers and energy market experts. Your focus is the engineering side of these services: architecture, tooling, reliability, system interfaces, observability. This is a hands-on role - you will write code every day and own the standards and foundation the rest of the team builds on. What You'll Do Own the structure and quality of our optimization codebase - architecture, refactoring, testing - and set the engineering bar the team works to Ensure the optimization stack holds up as we scale our portfolio to GW-scale and new geographies Standardize what is currently bespoke, and decide what has to be rebuilt versus hardened Handle reliability and edge cases in the trading path, define graceful failure modes - for example, what should happen when a bid submission fails halfway through? Define interfaces towards other teams and take part in those discussions on behalf of the team Own our optimization environments, infosec hygiene & testing infra across our services Maintain and improve CI, deployments, observability and alerting Who You Are ~ 3–7 years of experience building and running software in production Fluent in Python and related tooling (uv, prek, ruff, ty, FastAPI, Pydantic, DuckDB) Experience managing quantitative models in production (simulation, optimization, heavy batch compute, ML workloads) Experience with AWS (Modal is a plus) Hands-on across the stack, from architecture down to repo settings, pipelines and environments, and the occasional internal frontend Solid instincts for system design and API boundaries, comfortable having these conversations with adjacent teams Pragmatic - you can tell a bad idea from a good one on your own, and you know when good enough is good enough Motivated to work in energy markets & in a trading environment 📍 Location Our beautiful office is located in the heart of Södermalm, just a short walk from Slussen subway station. We encourage in-office collaboration but support a hybrid work model. ✉️ Apply Our corporate language is English, as we have about 30 nationalities in the office. We therefore appreciate it if you could submit your CV in English. Throughout the recruitment process you will meet with the Talent Partner, the Head of Predictions & Asset Optimization, our Product Manager, the Team for a tech assessment and the VP of Engineering. We look forward to hearing from you! —- We kindly but firmly decline any engagement in recruitment assistance for our hiring processes. This includes partnership offers or the sale of recruitment tools.
Role: Head of Lawyer Support Location: Poole/Hybrid - 4 days per week in our office. ABOUT WOODSTOCK LEGAL SERVICES: Woodstock Legal Services isn’t your typical law firm. We’re breaking the mold – ditching the jargon, delivering expert advice, and doing things differently in the legal world. We've gathered our wisdom from years of legal experience and paired it with a willingness to break the mold. At Woodstock, you’ll be part of a people-first culture where ideas are welcomed, collaboration is second nature, and your contribution really matters. We invest in our internal teams because we know they’re the engine that keeps everything running and we’re proud of the culture we’ve built together. About Woodstock Legal Services & Lawhive Partnership The Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our constant focus. Since 2014, Woodstock has grown into a thriving community of lawyers, built on the principle that legal practice can be both professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where clients benefit from clear, expert advice delivered with genuine care. That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This means our lawyers can dedicate more time to what matters most: guiding and supporting our clients. THE ROLE We're looking for the senior operator who will own Lawyer Support end-to-end and make Woodstock the easiest place in the UK to practice law. You’ll own the Lawyer Support function end-to-end. The team, the systems, the SLAs, and the standards. Making sure our lawyers have a setup that lets them focus on practising law and serving clients. This is a department-level leadership role. You’ll be responsible for a function of 30+ people, managing through experienced team leads and managers rather than directly supervising the front line. You will be accountable for the performance, capacity, culture, and continuous improvement of the function, and you’ll work closely with the wider Lawhive Group to integrate tools, data, and operating practices that move us forward as one business. We’re looking for someone who is comfortable leading at scale, has done it before, and is energised by the chance to modernise how a legal support function runs, not just keep it ticking. The right person is a builder: confident with change, fluent with data and tooling, and able to bring a large team with them. WHAT YOU’LL OWN * Lead the Lawyer Support function at Woodstock: a team of 30+ working across our digital inbound channels (Intercom) and overseeing the document centre, which handles printing, posting, and storage. * Run the Printing and Post operation. Inbound and outbound mail, document production, scanning, distribution, and the physical workflow that keeps casework moving. * Manage through managers. Develop, coach, and hold accountable a team of team leads and managers; build a leadership bench that scales as we grow. * Set the operating model: structure, capacity planning, shift patterns, SLAs, and the metrics that prove we’re delivering for consultants and clients. * Own the quality bar. Make sure file opening, consultant support, and print and post are accurate, fast, and audit-ready at all times. * Drive change. Lead the adoption of new tooling, automation, and AI-enabled workflows across the function, in partnership with Lawhive’s product and operations teams. * Partner cross-functionally with Lawhive’s Operations, Talent, and Product teams. * Represent Lawyer Support in senior forums. * Be the senior point of escalation for complex consultant issues and operational risk. * Own the budget and headcount plan for the function, working with Finance and the Director of Operations. WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS * A stable, well-led function with clear team structures, defined manager roles, and a credible succession plan underneath you. * A published operating model with documented SLAs, capacity model, and a live performance dashboard the leadership team trusts. * Measurable improvements in turnaround times, accuracy, and consultant satisfaction across file opening, consultant support, and print and post. * At least one significant tooling or automation change shipped end-to-end, reducing manual effort and freeing capacity. * Lawyer Support recognised across the Lawhive Group as a high-performing, well-run function. WHAT YOU’LL BRING * Proven experience leading departments of 50+ people in a support, operations, or service environment. Ideally including a regulated industry such as legal, financial services, or healthcare. * A track record of managing managers, not just individual contributors. You’ve built and coached a layer of leadership underneath you. * Strong, modern operations instincts: capacity planning, SLA management, workforce planning, performance management, and quality assurance. * Tech-forward and change-confident. You’ve led teams through meaningful change (new tools, new processes, automation, AI) and you can show what changed and what it delivered. * Comfortable owning a physical operation as well as a digital one. Print, post, scanning, and document workflows are part of this role. * Calm, credible communicator. Comfortable in front of senior stakeholders, lawyers, and your own team. * Data-literate. You make decisions from numbers, not vibes, and you can build the dashboards and rituals to keep a department honest. * People-first leadership style. You set a high bar and build the kind of team people want to stay in. * Comfortable being in the Poole office three days a week, working alongside the team you lead. NICE TO HAVE * Prior experience in a law firm, legal services, or another regulated professional services environment. * Exposure to LEAP or similar legal practice management tooling. * Experience operating in a high-growth, PE- or VC-backed environment. LOCATION AND WORKING PATTERN This role is based in our Poole office four days per week. The remaining one day can be worked remotely. We expect the Head of Lawyer Support to be physically present with the team they lead, particularly during periods of change and growth, and to be on-site for the days the print and post operation is running. INTERVIEW PROCESS * Introductory call with our Talent team * Operational leadership interview. A working session on how you’d approach a real Woodstock scenario. * Values interview with Leadership * We offer! UK Benefits ✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off 🎄 Extended Christmas holiday 💰 Pension contribution ☮️ Give back - support a good cause with a charity day each year
Company description: "Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm." Job description: Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Role Overview: Your mission will be to ensure stability, efficiency, and transparency across the support landscape while identifying opportunities to improve, automate, and scale operations. In this role, you will support operational activities across multiple markets, with a strong focus on technical coordination, ticket management, and stakeholder communication.You will also be responsible for supporting the administration of ServiceNow and vendor reporting systems, working closely with global solution engineering teams to monitor and track support tickets across markets. This includes ensuring alignment with customer specifications, environmental conditions, and required standards. The primary objective of the role is to ensure the effective registration, tracking, coordination, and timely resolution of incidents and service requests originating from ServiceNow and vendor-reported product systems, contributing to stable and transparent service delivery.This position offers a dynamic, international work environment where you will collaborate with highly skilled colleagues and customers across different markets and countries. Your Future Team You will join the Solution Engineering Chapter – Retail & Wholesale, reporting to the Chapter Lead, and working alongside a highly skilled and collaborative team driving digital excellence across markets. We operate in a dynamic, fast-evolving environment where innovation, ownership, and teamwork are key to delivering industry-leading customer experiences. Who are you? We are looking for someone who is curious, structured, and ambitious, with the drive to grow in a technical and global environment:• Strong interest in IT, digital operations, or technical support environments• Understanding of IT Service Management (ITIL) or similar frameworks is a plus• Highly analytical with a problem-solving mindset• Structured, detail-oriented, and able to manage multiple tasks simultaneously• Strong communication and collaboration skills across technical and non-technical audiences• Comfortable working in international and cross-functional teams• Proactive, responsible, and able to work independently with ownership• Good knowledge of Microsoft Office tools (Excel, PowerPoint, Word)• Fluent in English (written and spoken) Key Responsibilities: As part of the chapter, you will:• Register, review, track, and actively follow up on tickets from ServiceNow and vendor reporting systems• Coordinate communication between internal teams, vendors, and relevant stakeholders to ensure timely resolution• Ensure tickets are correctly received, categorized, documented, and progressed according to agreed processes• Maintain high data quality, consistency, and reliability across support and reporting systems• Support service transparency and continuous improvement through structured tracking, reporting, and documentation• Identify opportunities for automation, standardization, and simplification within support and reporting flows• Contribute to continuous improvement, identifying opportunities for automation and simplification.• Create clear, professional reporting, templets, presentations, and communication materials• Support broader operational and coordination activities within the chapter. Ready for the next move? Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today! Last Application Date: 20th of May What’s in it for you? We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.
Job Title: 2nd Line Technical Support Engineer Location: Edinburgh Office Hybrid Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm Salary: £28,000 to £34,000 Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on THE TEAM Our Technical Support team is right at the heart of keeping GoFibre running smoothly. They’re the people who jump on complex incidents, steady the ship during major network events, and make sure our customers stay connected when it matters most. They work across teams, spot issues early, guide the wider operational crew, and keep senior leaders informed so decisions can be made quickly and confidently. WHAT YOU WILL BE WORKING ON * Troubleshooting, solving and documenting advanced technical incidents and problems related to company products and services * Acting as an escalation point and incident manager of significant network events * Providing support to the Technical Support Manager through major incidents * Providing support and leadership to all members of the operational workforce * Regularly updating senior leadership on current incident and problem workload, owning and escalating faults to resolution * Liaising with internal and external users to ensure incidents and problems are fully understood across a variety of stakeholders * Highlighting and escalating major outages to ensure key decisions are made swiftly and decisively * Network configuration and support across the estate, including backup management, config management, systems administration and related tasks WHAT YOU WILL BRING TO THE ROLE * Experience in networking principles including TCP/IP * Up‑to‑date knowledge of point‑to‑point and point‑to‑multipoint wireless solutions and diagnosing issues * Extensive experience in managing customer user problems * Hands‑on experience in switching and routing * Knowledge and understanding of an ISP FTTP / FTTC network We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1
Hos vår kund får du chansen att bli en nyckelperson i organisationens supportfunktion. I den här rollen spelar du en central roll i att säkerställa hög servicegrad och nöjda användare. Du är den första kontaktpunkten för både interna och externa användare och hanterar ärenden via telefon, e-post och chatt. Du blir en del av ett kompetent, engagerat och stöttande team där samarbete, kunskapsdelning och utveckling står i fokus. Dina arbetsuppgifter Ta emot och hantera kundärenden via telefon, e-post och chatt med ett professionellt och positivt bemötande Vara den självklara kontaktpunkten (SPOC) för avtalskunder Felsöka och ge användarstöd inom IT-tjänster, system, nätverk och behörigheter Samarbeta nära kollegor och tekniska specialister för att hitta effektiva lösningar Dokumentera ärenden och bidra till kunskapsdelning inom teamet Aktivt medverka i förbättring och utveckling av processer och arbetssätt Vem är du? Du har tidigare erfarenhet av service eller kundsupport, gärna inom IT. Du gillar att hjälpa andra, lösa problem och arbeta strukturerat. Med nyfikenhet, engagemang och ett leende i rösten skapar du trygghet för användarna. Du kommunicerar obehindrat på svenska och engelska och har god vana av digitala verktyg, exempelvis ServiceNow och Office 365. Vi tror att du är: Ansvarstagande, positiv och tålmodig Lösningsorienterad och stresstålig Nyfiken, engagerad och delar gärna med dig av idéer En lagspelare med god kommunikativ förmåga Övrig information Plats: Malmö Anställningsform: Tillsvidareanställning hos kund med sex månaders provanställning Start: Enligt överenskommelse PASSAR VI DIG? Wise IT arbetar med kompetensförsörjning inom IT. Vår uppgift är att hitta rätt person till rätt IT-jobb, genom rekrytering och konsulter. Vi tror på människan i en framtida teknikutveckling och brinner för att bygga relationer, inkludera fler i IT-branschen och naturligtvis matcha rätt kompetens till rätt uppdrag. Vi vill vara en självklar go-to career partner oavsett om kandidaten söker jobb i dagsläget eller inte. Vill du vara med på vår resa? Läs mer om oss, vår kultur och våra värderingar på vår karriärsida. ANSÖKAN Vi tar inte emot ansökningar via mail då vi värnar om din personliga integritet. Du kan läsa mer om hur vi behandlar personuppgifter enligt GDPR i Wise Group-koncernens policy för behandling av personuppgifter.
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