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Description Position at LeoVegas Group ABOUT THIS ROLE: As Finland is moving towards becoming a regulated market, we are seeking a dynamic and results-oriented Country Director to help us successfully enter and flourish in this exciting new market. We seek a dynamic and results-oriented Country Director to drive all commercial and operational activities in Finland, serving as the ultimate strategic leader for the market when the market becomes regulated. This role entails overall P&L responsibility, defining the overarching market strategy and vision. The ideal candidate will have a strong understanding of the Finnish market and a proven track record in managing marketing and operational teams. YOU WILL BE RESPONSIBLE FOR: ● P&L Management: Take complete ownership of the P&L, driving exponential growth and ensuring maximum profitability for the Finnish market. ● Collaboration with Leadership: Serve as the primary liaison and strategic partner to the Managing Director - Nordics, ensuring alignment between local market objectives and group-wide business strategy. ● Marketing Strategy Development: Define and champion the comprehensive marketing and brand strategy across all channels, ensuring market dominance while strictly adhering to local regulations. ● Campaign Planning: Direct the strategic input into the Group’s campaign planning process, translating market insights into high-impact marketing directives. ● Operational Collaboration: Direct cross-functional execution across all operational areas to optimize specific market needs and ensure high-quality delivery. ● Media Management: Establish the overarching media strategy and budget, leading high-level negotiations and managing relationships with key media partners and agencies. ● Product Liaison: Drive the Finnish product localization strategy in close collaboration with Global Product Directors (Casino/Bingo, Live Casino, and Sports) to maximize market impact and relevance. ● Performance Analysis: Define market-specific KPIs and transform performance analysis into strategic shifts, partnering with the Data & Analytics team to ensure strategic alignment and provide executive-level reporting. ● Market Knowledge: Serve as the definitive internal expert on the Finnish market, providing executive-level competitive intelligence, identifying new growth opportunities, and anticipating regulatory changes. ● Team Structure Advisory: Define the optimal organizational structure for the Finnish market, owning the strategy for recruiting, developing, and retaining top-tier local talent in partnership with Function Heads and Directors. OUR SUCCESSFUL CANDIDATE WILL HAVE: ● Substantial experience in a senior leadership role within a marketing-driven organisation, preferably in iGaming. ● Proven track record of managing P&L and delivering results against financial targets. ● Strong understanding of the Finnish market dynamics, competitive landscape, and regulatory environment. ● Strong analytical skills and experience working with data to drive decision-makingKnowledge of digital marketing strategies and tools. ● Excellent communication and interpersonal skills, with the ability to build relationships across diverse teams. ● Previous experience in a cross-functional role or in managing distributed teams. ● Fluency in Finnish and English. ● Strong negotiation skills with a network of media contacts in Finland. WHO WE ARE At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 18 offices worldwide. BENEFITS ● Hybrid work policy ● 4 weeks of Workation (T&C apply) ● 30 annual vacation days ● Occupational Pension ● 5,000 SEK wellness contribution annually ● Parental Leave Top-Up ● Possibility to enrol in a private health care insurance for both you and your partner ● 1,500 SEK equipment allowance ● Benify - benefits portal with many offers and discounts JOIN US! In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen! Would you be a good fit for the Leo Pride - give us a roar! **As our company working language is English, we’d like to see your CV in English, please**

About Us Louma Country Hotel is a unique destination committed to delivering exceptional culinary and hospitality experiences rooted in our Farm-to-Fork ethos. We pride ourselves on creating unforgettable moments for our guests through outstanding food, beverage, and immersive experiences. The Role We are seeking a dynamic and experienced Head of Food & Beverage to lead our service team and oversee the planning and delivery of market-leading culinary and beverage offerings. This role is pivotal in ensuring guest satisfaction, operational excellence, and commercial success across daily operations, bespoke events, and experiential activities. Key Responsibilities * Oversee all Food and Beverage operations, ensuring best-practice hospitality standards. * Develop and implement SOPs and training programs for service excellence. * Manage budgets (OPEX & CAPEX), financial compliance, and monthly reporting. * Drive revenue through upselling and optimising profitability. * Ensure compliance with health, safety, and food standards (HACCP, FSA). * Collaborate with Head Chef and Front-of-House teams on menus and service. * Maintain stock control, procurement, and CRM system efficiency. * Support marketing initiatives for events and experiences. * Lead recruitment, onboarding, and continuous staff development. Requirements * Proven experience in F&B management within hospitality or luxury settings. * Strong knowledge of CRM and POS systems. * Personal Alcohol License and Level 3 Food Hygiene certification. * HACCP, First Aid at Work, Fire Marshall, Manual Handling certifications. * WSET Level 2 or equivalent beverage knowledge. * Excellent leadership, communication, and organisational skills. What We Offer * Competitive salary and benefits package. * Opportunity to shape and enhance a premium hospitality experience. * A vibrant, collaborative environment in a stunning retreat setting.

Create Moments. Build Memories. Deliver Extraordinary Hospitality.   About Louma Perched above Dorset's breathtaking Jurassic Coast, Louma is one of the UK's newest luxury countryside destinations. Set within 100 acres of farmland, vineyards and woodland, Louma is far more than a country hotel. It is a place where exceptional hospitality, wellness, estate-to-table dining, nature and meaningful experiences come together to create unforgettable stays. Our estate is home to beautifully designed Farmhouse Rooms, Timber Stables, Stone Barns and Shepherd Huts, alongside a working vineyard, kitchen gardens, luxurious Wellness Barn, indoor & outdoor pool, stables and an ever-evolving programme of bespoke guest experiences. As we continue to grow, we are looking for an exceptional Guest Services Team to help shape every stage of the guest journey and become one of the faces of Louma.   The Opportunity This is much more than a front-of-house role. You will curate exceptional guest journeys from the moment a reservation is made until long after departure. Every interaction is an opportunity to create a lasting impression. You'll become the trusted point of contact for our guests, anticipating their needs, coordinating bespoke itineraries and ensuring every stay feels effortless, personal and memorable. Working closely with every department across the estate, you'll help deliver the warm, intuitive hospitality that defines Louma.   What You'll Be Responsible For * Delivering an exceptional arrival, departure and in-house guest experience. * Co-ordinating bespoke itineraries including dining experiences, spa treatments, vineyard tours, estate activities and local experiences. * Building genuine relationships with guests, anticipating their needs before they ask. * Acting as Louma's ambassador throughout every stage of the guest journey. * Maintaining detailed guest profiles to personalise future visits. * Leading service recovery with confidence, empathy and professionalism. * Coordinating daily guest briefings across Housekeeping, Food & Beverage, Wellness, Estate and Reservations. * Supporting the delivery of seasonal experiences, events and estate activations. * Championing Louma's luxury service standards throughout the hotel. * Continuously identifying opportunities to surprise and delight our guests. Who We're Looking For You'll thrive at Louma if you are naturally warm, curious and genuinely passionate about people. We're looking for someone who: * Loves creating memorable experiences and building lasting guest relationships. * Has exceptional communication and organisational skills. * Notices the smallest details that make the biggest difference. * Is calm, adaptable and thrives in a fast-paced environment. * Enjoys working collaboratively across multiple departments. * Takes pride in exceeding expectations every single day. * Is confident using hotel systems and guest relationship management software. * Is flexible to work weekends, evenings and seasonal peak periods. Why Join Louma? This is an opportunity to become part of an exciting luxury hospitality brand at the beginning of its journey. You'll help shape not only our guest experience, but the future of Louma itself.   Our Benefits * Private Medical Insurance * Private Dental Insurance * Salary Sacrifice Pension Scheme * Life Assurance * Referral Bonus * Performance based Bonus * Annual Salary Review   Why You'll Love It Here At Louma, we believe luxury is found in authenticity, genuine hospitality and meaningful connections. Every member of our team has the opportunity to make someone's day, create lifelong memories and help guests reconnect with what matters most. If you're passionate about people, thrive on creating unforgettable experiences and want to be part of something truly special, we'd love to hear from you.

About Louma Nestled above the stunning Jurassic Coast in West Dorset, Louma Country Hotel offers guests exclusive access to fine dining, private vineyards, stables, a luxurious spa, and a range of curated activities. With 17 beautifully designed spaces across our Farmhouse, Timber Stables, Stone Barns and Shepherd Huts, we welcome individuals, couples and families seeking unforgettable moments in a truly unique setting. Join our passionate and dedicated team and help shape a world-class country hotel experience.   Role Overview As Night Duty Manager at Louma, you will take responsibility for the safe, smooth and professional operation of the estate during evening and overnight hours. Acting as the senior leader on site, you will ensure the highest standards of guest service, security, safety and operational readiness are maintained throughout the night. This role requires a calm, proactive and highly responsible individual who can confidently manage guest requests, oversee site safety, coordinate departments where required and respond effectively to incidents or operational needs. As an ambassador for Louma, you will ensure every guest continues to experience the warmth, care and attention to detail that defines our hospitality. Key Responsibilities * Oversee the safe and smooth operation of the estate during evening and overnight hours, acting as the senior manager on duty. * Maintain oversight of site security including locking procedures, monitoring guest and contractor access and ensuring the estate remains secure. * Conduct overnight operational checks including building inspections, safety checks and readiness for the following day’s operations. * Respond promptly and professionally to guest enquiries, requests and concerns during overnight hours. * Manage late arrivals, early departures and overnight guest assistance where required. * Prepare invoices and process guest payments in accordance with financial procedures. * Maintain accurate reporting and administrative records through the Property Management System, POS and CRM platforms. * Ensure compliance with all financial procedures including cash handling, stock usage and operational resource management. * Support the Head of Food & Beverage with stock control, procurement preparation and operational tasks to support daytime operations. * Provide out-of-hours Food & Beverage service where required, ensuring compliance with food safety standards, allergen procedures and operational SOPs. * Maintain clean, safe and presentable public areas and dining spaces when guests continue to enjoy them later into the evening, ensuring compliance with alcohol licensing regulations. * Ensure guest areas, entrances and estate facilities remain clean, safe and presentable throughout the night. * Support housekeeping preparations where required and assist with room readiness for early arrivals. * Maintain oversight of the Wellness Barn and associated facilities, ensuring safe operation including pool plant monitoring where required. * Support early opening or late closure of wellness facilities when guest demand requires, following all operational SOPs. * Maintain control of access and use of estate facilities to ensure the safety of guests, team members and third parties. * Lead and coordinate emergency procedures including First Aid response, fire procedures and evacuation if required. * Ensure full compliance with Health & Safety policies, SOPs, RAMS and GDPR requirements across all overnight operations. * Provide clear and structured handover communication to the morning management team following night shifts. * Support other departments where required to ensure smooth overnight operations across the estate.   What We’re Looking For * Previous experience in hospitality operations, ideally within a hotel or luxury property environment. * A calm and confident approach when managing operational responsibilities and guest interactions overnight. * Strong problem-solving ability and the confidence to make responsible decisions independently. * Excellent communication and interpersonal skills. * Strong organisational skills with attention to detail. * A proactive, reliable and professional approach to work. * Ability to work independently while supporting the wider team. * Availability to work evening and overnight shifts, including up to four night shifts per week. * A full UK driving licence.   Training & Requirements Essential training (or willingness to complete): * First Aid * Fire Marshal * COSHH * Manual Handling * Driving Licence * APLH (Personal Licence Holder) * WSET Level 2 * Mews PMS * Salto Systems Benefits * Performance based Bonus scheme * Annual Salary Review * Private Medical Insurance * Private Dental Insurance * Salary Sacrifice Pension Scheme * Life Insurance * Referral Scheme At Louma Country Hotel, our Night Duty Manager plays a vital role in ensuring the estate remains safe, welcoming and impeccably run throughout the night. This position suits a confident hospitality professional who thrives on responsibility and takes pride in delivering exceptional guest care at every hour.

We are looking for a friendly, tech-savvy Systems Support and IT Administrator professional to help our team across the country. You’ll provide guidance and support to users of all IT skill levels, ensuring smooth operation of internal systems and tools. This is a hands-on, varied role suited to someone who enjoys problem-solving, improving processes, and helping people at all levels feel confident with technology. Key Responsibilities: * Support users across the country with everyday IT tasks, answering questions and providing guidance as needed. * Set up and manage email accounts, user profiles, and permissions. * Administer internal systems, such as CRM platforms and other office software. * Provide phone and remote support, adapting explanations to suit different skill levels. * Maintain and update spreadsheets, databases, and internal documentation. * Help improve IT processes and recommend system enhancements. Essential Skills and Experience: * Comfortable using standard office systems (e.g., Google Workspace, spreadsheets, email, and document management). * Experience with user account management and CRM or internal admin systems. * Excellent communication and problem-solving skills, able to explain technical concepts simply and clearly. * Friendly, patient, and adaptable, capable of supporting users with a wide range of IT experience. * Able to work independently and as part of a small team. * Familiarity with helpdesk or ticketing systems. * Interest in improving IT processes and user experience. What on offer: * Competitive salary * 24 days annual leave (plus bank holidays) * Employee Assistance Programme * Life Insurance * Cycle to work scheme If you feel you have the right skills and attributes and you want to work at the heart of Britain’s fastest-growing political force and help to transform the country, this is your moment to join us.

GRAPHIC DESIGNER (PRINT & CAMPAIGN MATERIALS) – REFORM UK HEAD OFFICE As Reform UK’s national operation continues to expand, we are looking to engage a Graphic Designer with a strong focus on print and physical materials to support our growing communications and campaign teams. This role will focus on producing high-quality printed materials that communicate Reform UK’s message clearly and professionally, from literature and mail-outs to manifestos, brochures, signage, and merchandise. You will play an important role in shaping the physical visual identity of Reform UK, ensuring our printed materials are consistent, well-produced, and impactful across the country. KEY RESPONSIBILITIES * Design literature, leaflets, and direct mail materials for national and local communications. * Produce layouts for manifestos, policy documents, commercial brochures and more. * Design signage, event graphics, banners, and display materials. * Create artwork for merchandise and branded materials. * Ensure brand consistency across all printed outputs. * Work closely with the communications and operations teams to translate messaging into clear and effective printed design. * Prepare print-ready artwork and support production with external printers and suppliers when required. REQUIREMENTS * Proven graphic design experience, ideally in print-focused roles such as marketing, publishing, branding, advertising, or commercial design. * Strong proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop). * Strong understanding of print production, layout design, typography, and visual hierarchy. * Experience preparing print-ready artwork and working with printers or production suppliers. * Ability to manage multiple projects and tight deadlines. * Strong attention to detail and ability to maintain consistent brand standards. * A strong commitment to the values and mission of Reform UK. THE ROLE This is an opportunity to join Reform UK’s growing Head Office team, helping produce the printed materials, literature, and branded assets that support the party’s expanding national presence.

Alfrix i Sverige – joint venture och delägarskap Alfred Strategy Partner AB söker en erfaren och affärsdriven partner för att etablera och utveckla Alfrix på den svenska marknaden. Alfrix är en AI-baserad redovisnings- och ekonomiplattform för små och medelstora företag. Lösningen förenklar bland annat bokföring, moms, fakturering, avstämningar och ekonomisk rapportering. Detta är inte en traditionell anställning, utan en möjlighet att bli operativ partner och medverka i uppbyggnaden av den svenska verksamheten. Ditt ansvar Försäljning och affärsutveckling Kundanskaffning och partnerskap Produktdemonstrationer och kunddialog Lokal marknadsföring Uppbyggnad av den svenska organisationen Alfred Strategy Partner AB ansvarar för teknik, produktutveckling, drift och teknisk support. Föreslaget upplägg Joint venture för den svenska marknaden 50/50 intäktsdelning Årlig systemlicens om 500 000 SEK - Du betalar Gemensam planering av budget och marknadsaktiviteter Ägande, kapitalbehov, beslutsrättigheter och juridisk struktur fastställs efter dialog och due diligence. Alternativa upplägg kan diskuteras med rätt partner. Vi söker dig som har erfarenhet av B2B-försäljning och SaaS Redovisning, ekonomi eller fintech Entreprenörskap och bolagsbyggande Partnerskap och marknadsetablering Kontakt: Alfred Elajez Founder & CEO, Alfrix Alfred Strategy Partners AB 0707910106 hej@alfrix.io https://se.alfrix.io/

Church Street Saloon startade 1994 och har sedan dess mött o serverat våra gäster en upplevelse utöver det vanliga. Vårat motto är "Come as a guest Leave as a friend" Howdy!! Är Du en glad person som gillar att träffa nya människor? Är "serviceminded" en bra beskrivning på Dig? Gillar Du sovmorgon? Tycker Du om "fart och fläkt"? Gör stress dig mer fokuserad på arbetsuppgiften? Om Du ärligt kan svara ja på dessa frågor, så tycker jag att du skall fortsätta att läsa denna annons. Vem vet, detta kanske är den chans Du väntat på! Church Street Saloon söker en glad och utåtriktad person som börjar andra året på gymnasiet och behöver ett xtra arbete under studietiden. Inget krav på restaurangutbildning utan hellre praktik än teori Du kommer att ingå i ett glatt gäng på cirka 20 st. som sätter gästen i centrum och lämnar sitt dåliga humör hemma. I arbetsuppgifterna ligger allt inom restaurang förekommande men i huvudsak servering samt bar. Church Street Saloon tillhandahåller en intern utbildning som ger Dig en stadig grund att stå på, så att du lättare kan utvecklas som människa och medarbetare. Då vi i Saloonen har valt att ha en personligare och "busigare" relation till våra gäster (i stället för strikt och tråkigt) sätter vi stor vikt vid att Du som person älskar att umgås med människor och inte är rädd för att bjuda till. Arbetet är på kvällstid fre & lör varannan helg med utrymme för mer timmar vid behov samt kommande lov. Vi söker dig som går på gymnasiet och behöver ett extra jobb Vi följer hotell och restaurangs avtal och normer. Är Du redo att prova vingarna och ge Dig en chans att prova ett roligt och fartfyllt yrke inom ett spännande koncept, tveka inte utan skicka in en ansökan till oss. OBS! Vi är ett rökfritt företag och tänker fortsätta med det! Maila din cv med foto till sheriffen@churchstreetsaloon.se Vid frågor ring Sheriffen 0733/126214

We're Tibber - the energy company that wants you to use less energy. When you join Tibber, you'll help shape how an entire industry gets reimagined – from how we reach new customers, to how we build a brand that hundreds of thousands of people trust with something as fundamental as their energy. You'll be part of a real shift in how people consume electricity – good for our users, their wallets and the planet. We're looking for an CRM Specialist to join us in Stockholm – maybe that's you? ---------------------------------------------------------------------------------------------------------------------------------- Job Mission 🚀 As our CRM Specialist, you’ll transform digital interactions into meaningful connections. Your mission is to architect customer communications that catalyze activation, retention, and genuine enthusiasm for the energy transition. You will be the creative engine behind our newsletters and localized campaigns, ensuring our message resonates - and inspires action. Joining our Swedish country team, you will report to the local Marketing Manager while maintaining a strategic dotted line to the global Head of CRM. You’ll collaborate across borders with our product, e-commerce, and marketing squads throughout Europe to bring Tibber’s voice, vision, and unique value to life for our Swedish community. This role is a one year fixed-term employment (parental leave cover) with start in September. ---------------------------------------------------------------------------------------------------------------------------------- What you'll do ✅ * Own and evolve our newsletters: Combine energy news, product updates, and relevant ecom highlights into one scroll-stopping experience. * Launch creative campaigns across email, in-app, and push - like energy deals, ecom promos, or big feature launches. * Personalize our customer communication: Use segmentation and Liquid logic to ensure the right message reaches the right person at the right time. * Localize automated journeys: Adapt key lifecycle flows to drive activations and reduce churn in your local market. * Test and iterate: Monitor performance, kill what doesn’t work, and scale what does. * Collaborate cross-functionally to keep our communications sharp, on-brand and effective. * Track results: Monitor engagement KPIs and translate insights into actionable improvements for content and strategy. And here's the best part: you won't be doing this alone. We're embracing new technologies and you'll be one of the first to experiment with AI-powered tools to optimize your workflow and supercharge your creativity. ---------------------------------------------------------------------------------------------------------------------------------- What we're looking for⚡ * Bachelor’s degree in Marketing, or a related field * 3+ years of experience in marketing, including at least 1 year of hands-on experience in CRM, email marketing or campaign management * Experience with customer engagement platforms like Braze, Customer.io, Klaviyo, or Mailchimp * Excellent writing skills with a talent for simplifying complex concepts * Curious, proactive, creative - and comfortable owning your projects * Native Swedish and fluent English is required. Bonus: Experience in energy, tech, or fast-growing scale-ups. ---------------------------------------------------------------------------------------------------------------------------------- 💆🏻‍♀️💆🏽‍♂️The Tibber Mindset Tibber exists to drive energy independence – away from fossil dependency. Our tech helps hundreds of thousands of households shift their electricity consumption to more sustainable and affordable hours, strengthening the resilience of the grid. Not in theory. In everyday life. Being on a mission to change an industry means being prepared for the unexpected. We do what others say can't be done – and we do it together. We win, fail and grow together, staying curious and pushing for better - every day. AI is shaping how we work - and we believe it's how we accelerate the energy transition. The more it becomes part of how we operate, the more our Tibberinos matter. Started by two founders in 2016. Now 300+ Tibberinos across Stockholm, Berlin, Amsterdam, Oslo and Førde. Backed by Balderton Capital, Eight Roads Ventures, Founders Fund, Summa and Schibsted. Still just getting started. Diversity of thought fuels better products. We welcome applicants of every background, identity and lived experience. Ready to be part of powering the energy transition? Apply below!

OUR MISSION Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality-rich automotive brands: Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Over 10 million customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024, we acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines, and have an annual web content reach of over 350 million. WHY JOIN US? We are winners of the prestigious Culture 100 award, recognising the most loved and happiest tech companies to work for. We have also raised $52 million in funding led by Bessemer Venture Partners to accelerate our growth. As pioneers, we’re always driving for new territory and positive change. Where others see difficulty, we see possibility - building new experiences, launching new titles and listening to drivers. Being part of Carwow Group means championing drivers and the automotive industry, acting as a disruptor, and never being afraid to fail (while learning quickly when we do). Our team of 600+ employees across the UK, Germany, Spain and Portugal are revolutionising car-changing, and we are rapidly expanding our mission across every brand and country we operate in. THE ROLE We are seeking a highly motivated and experienced Team Leader to lead a team of Customer Success Executives dedicated to supporting car sellers through the Carwow selling process. You will be responsible for coaching, mentoring and motivating your team to deliver exceptional service, ensuring a smooth and successful selling experience while maximising sellers’ chances of selling their vehicles. You will combine your leadership skills with a deep understanding of the car-selling process to drive team performance and contribute to the success of the Sell My Car function. WHAT YOU’LL DO * Lead and manage a team of Customer Success Executives responsible for assessing and successfully listing cars for sale in daily auctions. * Drive the team to achieve daily and weekly volume and conversion targets. * Provide coaching, mentoring and ongoing support. * Monitor team performance against key metrics and identify improvement opportunities. * Manage the team pipeline, balancing workload, opportunities and SLAs. * Conduct regular team meetings to communicate updates, share best practices and address challenges. * Recruit, train and onboard new team members. * Handle escalated seller enquiries and resolve complex issues. * Collaborate with other team leaders and departments to ensure efficient workflows. * Contribute to team strategies and initiatives that improve the seller experience and support business growth. * Foster a positive, collaborative team environment built on open communication and mutual respect. WHAT YOU’LL NEED * Proven experience in a team leadership role within outbound sales, customer success or customer service. * Experience managing team performance in a target-driven environment. * Excellent communication, interpersonal and coaching skills. * Strong analytical and problem-solving abilities with experience identifying trends, analysing data and implementing solutions. * Ability to work independently and collaboratively. * Experience using CRM systems and other relevant software. * Flexibility to work 37.5 hours per week between 9am–7pm, Monday to Sunday, on a rotating shift basis. * Hybrid working with a minimum of three days per week in the office. INTERVIEW PROCESS * Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow * Step 2: 45 mins video-call with the Hiring Manager * Step 3: 45 mins in-person skills-based interview * Step 4: Values Interview   WHAT’S IN IT FOR YOU * Competitive comp package * 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! * Employee-friendly share options * Pension scheme via Royal London - up to 5% company contribution * Vitality private healthcare insurance * Life Assurance - 4x annual salary * Monthly coaching sessions with Spill - our mental wellbeing partner * Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * 'Work from abroad for a month' annual scheme * Generous learning and development budget * £500 home office budget DE&I @ CARWOW Diversity and inclusion are an integral part of our culture. We know that diverse teams are strong teams, so we welcome people with alternative identities, backgrounds and experiences to apply. Recruitment decisions are based on experience, skills and potential, ensuring all applicants are treated fairly and equally.

CUSTOMER SUCCESS EXECUTIVE OUR MISSION Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! CUSTOMER SUCCESS @ CARWOW We are seeking a dynamic and driven Customer Success Executive to join our Sell My Car team. In this role, you will be crucial in guiding car sellers through the Carwow auction process, ensuring a smooth and successful experience for them while maximizing their chances of selling their vehicles. You'll combine your communication skills with a customer-centric approach to build rapport with sellers and ensure they are fully informed and confident throughout the process. KEY RESPONSIBILITIES * Manage a lead pipeline of potential customers looking to sell their car via our online auction. * Review car listings uploaded by sellers for accuracy and completeness, working proactively with sellers to address any omissions or errors before their car enters the auction. * Utilise and build your industry knowledge to provide expert advice and guidance to customers, balancing their price expectations with market realities to maximize their chances of a successful sale. * Clearly explain the Carwow auction process to sellers, ensuring they understand each step and are committed to selling their car through our platform. * Handle negotiations & customer objections. * Communicate effectively with sellers via phone, email, live chat, and SMS, addressing any questions or concerns. * Maintain accurate records of all interactions with sellers, ensuring seamless handovers to other teams as needed. * Working within a team to Contribute to the overall performance by consistently meeting individual targets against vehicles listed & Pipeline conversion. * Collaborate with cross-functional teams to provide insights and feedback, contributing to the overall growth and success of Carwow. KEY REQUIREMENTS * Experience working within a target focused environment and managing a pipeline independently. * Excellent communication skills, both written and verbal, with the ability to build rapport with sellers from diverse backgrounds. * A proactive and customer-focused approach, with a genuine desire to help sellers achieve their goals. * Strong attention to detail and organizational skills to ensure listing accuracy and efficient follow-up. * Ability to work independently and as part of a team, contributing to a positive and collaborative work environment. * Comfort working with various communication channels, including phone, email, live chat, and SMS. * Flexibility to work within the team's operating hours of 9 am-7 pm, Monday to Sunday, on a rotating shift basis (37.5 hours per week). * Hybrid working available, with a minimum requirement of 3 days per week in the office. * Enthusiasm for the automotive industry is a plus. BENEFITS * Competitive salary + commission * Company share options * Enhanced holiday package * 28 annual leave days * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Pension scheme via Royal London * Vitality Private Healthcare * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Work from abroad for a month * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Location: Fully remote within the US - ideally based in Miami, Los Angeles, New York, or Chicago Salary: Competitive base + Commission   About Nivoda 🚀 Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewelry retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise. Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.   OUR MISSION 🎯 Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them.   THE TEAM ⭐️ Our Sales team is the engine that brings Nivoda's mission to life. We're a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewelry business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we're growing fast.   ABOUT THE ROLE 🤔 This is a rare opportunity to be the first Enterprise Account Executive on the ground in the US, shaping how Nivoda engages its most strategically important accounts in the jewelry retail market. You won't be parachuting into a fully-built function, you'll be helping define what 'enterprise' looks like at Nivoda for this segment. Your focus will be two-fold: reactivating existing enterprise accounts that have gone quiet or underperformed, and developing new relationships with high-potential enterprise jewelry retailers. These are million-dollar to multi-million dollar accounts - business owners who make buying decisions themselves, not faceless procurement committees. That means relationships matter enormously here. Alongside new business development, you'll own a portfolio of accounts with real depth, reviewing their activity, presenting new product launches, cross-selling and upselling, and becoming the trusted commercial partner they turn to first. This is a strategic role that requires you to think like an account manager and execute like a hunter.   WHAT WOULD YOU BE DOING? 😎   Account Reactivation & Pipeline Development * Identify and prioritise lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach. * Prospect and develop new relationships with small-to-mid-size jewelry retailers across the US, building a self-generated pipeline alongside any inbound opportunities. * Represent Nivoda on the ground in the US: at trade shows, jewellery industry events, and face-to-face with key accounts across the country.   Strategic Account Management & Growth * Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner. * Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities. * Build multi-contact relationships within each account where possible, deepening Nivoda's footprint and reducing single-point-of-failure risk.   Commercial Insight & Platform Advocacy * Use platform data and buying behaviour insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account. * Act as a product advocate, helping accounts get more value from the Nivoda platform and providing structured feedback to product and category teams on what SMB buyers need. * Develop a deep understanding of the jewelry retail market in the US: buying cycles, trends, margin pressures, and what drives purchasing decisions for small business owners.   Building the Enterprise Function * As the first Enterprise AE in the US, help shape the playbook, contributing to how we identify, segment, engage, and grow enterprise SMB accounts at scale. * Partner closely with the broader commercial, product, operations, and marketing teams to ensure enterprise buyer needs are reflected in how Nivoda evolves its platform and go-to-market.   WHAT DO WE NEED FROM YOU? 💪 * 7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical * A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start * Commercially sharp with a strategic mindset, you think about accounts in terms of long-term value, not just next month's number * Equally comfortable hunting for new business and nurturing existing relationships, you don't see these as separate jobs * Confident building relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches * Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum * Data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations * Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike   NICE TO HAVE ✨ * Background at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture * Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics * Experience building or contributing to a sales function from scratch in a new market or territory   OUR CULTURE AND WHAT WE OFFER 😉 At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda's success and scalability.   OUR CURRENT BENEFITS 🕰️ Flexible working hours and a vibrant company culture 💻 Remote work 🏥 Medical, Dental & Vision benefit 💸 401K benefit 🧠 Plenty of opportunities for growth and learning 🏖️ Unlimited holiday allowance 🚀 Chance to join and contribute to a company during its exponential expansion phase   EQUAL OPPORTUNITY Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts, don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.   Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly. This is a full time, permanent position that's largely remote but does involve occasional travel to meet clients across the United States. Unfortunately, we are unable to offer sponsorship at this time.   NOT QUITE THE RIGHT FIT? If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.

Are you a qualified general nurse looking for professional growth and new life experiences? We offer numerous exciting opportunities for nurses who are interested in moving to Norway, a country known for its high-quality healthcare system, balanced work-life culture and beautiful natural landscapes. Your role: Providing holistic care to patients, addressing their medical, hygienic and social needs. Monitoring patients’ vital signs and keeping records of their health progress. Administering medications and treatments as prescribed by doctors. Performing blood draws and other routine medical procedures. Collaborating with a multidisciplinary team to deliver optimal care. Offering emotional support and clear communication to patients and their families. Working in both hospital and home care settings, adapting to each patient’s individual needs. Qualifications: Hold a valid nursing authorization from an EU country. Have previous work experience as a nurse, with a preference for those who have experience in hospitals or community care settings. Be proficient with basic computer skills, necessary for modern healthcare environments. Speak and write English fluently. Candidates must also be motivated to learn Norwegian. Hold a bachelor’s degree in nursing (BSN). A driver’s license may be required for certain home care positions. Personal qualities: Strong communication skills and the ability to work well in a team-oriented environment. A responsible, structured, and flexible approach to patient care. The ability to remain calm and perform under pressure, handling stressful situations with a professional attitude. Respect for patients’ individual needs and a compassionate approach to their care. A strong desire to move to Norway and integrate into Norwegian society, bringing your family along for a rewarding experience. A genuine passion for nursing, combined with a clear understanding of your professional responsibilities and limitations. The ability to prioritize tasks and maintain a solution-oriented mindset. What we offer: Competitive salary packages and pension plans. A permanent employment opportunity in a supportive and friendly environment. A clear path for professional growth and development. Free online Norwegian language courses with a private tutor to ease your transition. Full assistance with obtaining Norwegian nursing authorization. Comprehensive support with relocation logistics, including help with accommodation, schools, and childcare for your family. Guidance from professional headhunters with 19 years of experience, who will assist you throughout the entire process. Why choose Norway? Norway is consistently ranked as one of the best countries in the world for quality of life. Our healthcare system is publicly funded, providing patients with excellent care while offering healthcare professionals a structured and rewarding work environment. Nurses in Norway benefit from clear career progression, strong support from interdisciplinary teams, and the ability to spend quality time with each patient, contributing to better health outcomes. In addition to professional growth, moving to Norway offers a chance to experience a high standard of living, with clean air, a focus on outdoor activities and a family-friendly environment. If you see yourself thriving in this role and want to explore the possibilities of working in Norway, we encourage you to contact us. We look forward to guiding you through the next steps in your journey!

Location: Fully remote within the US - ideally based in Miami, Los Angeles, New York, or Chicago Salary: Competitive base + Commission About Nivoda 🚀 Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewelry retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise. Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry. OUR MISSION 🎯 Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them. THE TEAM ⭐️ Our Sales team is the engine that brings Nivoda's mission to life. We're a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewelry business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we're growing fast. ABOUT THE ROLE 🤔 This is a rare opportunity to be the first Enterprise Account Executive on the ground in the US, shaping how Nivoda engages its most strategically important accounts in the jewelry retail market. You won't be parachuting into a fully-built function, you'll be helping define what 'enterprise' looks like at Nivoda for this segment. Your focus will be two-fold: reactivating existing enterprise accounts that have gone quiet or underperformed, and developing new relationships with high-potential enterprise jewelry retailers. These are million-dollar to multi-million dollar accounts - business owners who make buying decisions themselves, not faceless procurement committees. That means relationships matter enormously here. Alongside new business development, you'll own a portfolio of accounts with real depth, reviewing their activity, presenting new product launches, cross-selling and upselling, and becoming the trusted commercial partner they turn to first. This is a strategic role that requires you to think like an account manager and execute like a hunter. WHAT WOULD YOU BE DOING? 😎 Account Reactivation & Pipeline Development * Identify and prioritise lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach. * Prospect and develop new relationships with small-to-mid-size jewelry retailers across the US, building a self-generated pipeline alongside any inbound opportunities. * Represent Nivoda on the ground in the US: at trade shows, jewellery industry events, and face-to-face with key accounts across the country. Strategic Account Management & Growth * Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner. * Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities. * Build multi-contact relationships within each account where possible, deepening Nivoda's footprint and reducing single-point-of-failure risk. Commercial Insight & Platform Advocacy * Use platform data and buying behaviour insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account. * Act as a product advocate, helping accounts get more value from the Nivoda platform and providing structured feedback to product and category teams on what SMB buyers need. * Develop a deep understanding of the jewelry retail market in the US: buying cycles, trends, margin pressures, and what drives purchasing decisions for small business owners. Building the Enterprise Function * As the first Enterprise AE in the US, help shape the playbook, contributing to how we identify, segment, engage, and grow enterprise SMB accounts at scale. * Partner closely with the broader commercial, product, operations, and marketing teams to ensure enterprise buyer needs are reflected in how Nivoda evolves its platform and go-to-market. WHAT DO WE NEED FROM YOU? 💪 * 7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical * A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start * Commercially sharp with a strategic mindset, you think about accounts in terms of long-term value, not just next month's number * Equally comfortable hunting for new business and nurturing existing relationships, you don't see these as separate jobs * Confident building relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches * Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum * Data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations * Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike NICE TO HAVE ✨ * Background at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture * Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics * Experience building or contributing to a sales function from scratch in a new market or territory OUR CULTURE AND WHAT WE OFFER 😉 At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda's success and scalability. OUR CURRENT BENEFITS 🕰️ Flexible working hours and a vibrant company culture 💻 Remote work 🏥 Medical, Dental & Vision benefit 💸 401K benefit 🧠 Plenty of opportunities for growth and learning 🏖️ Unlimited holiday allowance 🚀 Chance to join and contribute to a company during its exponential expansion phase EQUAL OPPORTUNITY Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts, don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly. This is a full time, permanent position that's largely remote but does involve occasional travel to meet clients across the United States. Unfortunately, we are unable to offer sponsorship at this time. NOT QUITE THE RIGHT FIT? If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.

ABOUT AURELIAN Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. ABOUT THE ROLE As a Customer Success Manager (remote, based in the Pacific time zone and within 1 hour of a major airport), you are the long-term partner to the customers who rely on Aurelian. You take the relationship forward after handoff from the Implementation Manager six weeks after the customer goes live and own it from there; you ensure that every customer gets extraordinary value from our platform, renews with confidence, and grows their investment over time. You’ll manage a portfolio of 20-30 accounts within a regional territory, and you'll be the person your customers trust to understand their world and advocate for their success. This is an early-stage role, which means there’s no finished playbook waiting for you. You'll help build the processes, standards, and frameworks that define Customer Success at Aurelian. If you see open space as an opportunity rather than a gap, you’ll thrive here, but it’s certainly not for everyone. While the company is headquartered in Seattle, Customer Experience (Implementation, Customer Success, Customer Support) is a national, remote team. Your peers will be the Customer Success Managers of the Central and Eastern regions, and you will report to the Head of Customer Experience.   WHAT YOU'LL DO * Own renewals and customer growth. You’ll lead the full renewal cycle and build the case for it long before a contract is up so renewing feels like a natural next step, not a negotiation. You’ll spot opportunities to expand what customers do with Aurelian, introduce them to products that fit their needs, and partner with our sales team to bring those opportunities to life. * Keep customers healthy. You’ll stay close to how your customers are doing through platform data, the conversations you have, the feedback they share, and your own instincts. You’ll catch risks early and act on them before they grow, and you’ll help design the health-tracking systems we use to do this well across the team. * Run strategic relationships. You’ll establish a rhythm of meaningful, well-prepared meetings with each customer that demonstrate real, measurable value. You’ll visit customers on-site to deepen relationships and understand their operations and opportunities firsthand. * Be the product expert. You’ll know Aurelian deeply and help customers continuously optimize how they use it. You’ll carry their feature requests back to our engineering team with clear context, surface ideas of your own based on patterns you see across your accounts, and close the loop when their needs are met. * Champion the customer and the company. You’ll advocate for your customers internally while keeping them excited about the road ahead. You’ll surface great customer stories for our marketing team, grow a network of customers willing to serve as references, and help turn quiet successes into visible ones. * Build the function. You’ll document what works, codify lessons from every renewal and review, and shape the Customer Success playbook for yourself and your teammates, both current and future. You’ll do what it takes to ensure customers are well taken care of, including handling frontline support (responding to customer feedback) for your accounts. As we build out a dedicated support team, this responsibility will evolve and transition. WHAT WE'RE LOOKING FOR * Experience in 9-1-1/public safety – you have meaningful experience inside a PSAP/9-1-1 center, and you bring a customer-centric mindset thanks to history in Customer Success-adjacent roles at another company serving PSAPs. * A builder’s mentality – you’re energized by creating something from scratch and having real influence over how the role, the team, and the company take shape. * Exceptional communication – you run productive meetings and write clearly and concisely. You’re as comfortable presenting to senior leaders as you are talking with frontline staff. * Analytical instincts – you’re comfortable working with data to spot trends, build a narrative, and back up your recommendations. You bring savvy with AI tools and an openness to using them in new ways. * A proactive disposition – you don’t wait for problems to find you. You track them down and act. * Based in the Pacific time zone, less than one hour from a major airport, with a willingness to travel (~10%) to customer sites and regional events as the work requires. To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date! We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity. Come do the best work of your life and join us in shaping the future of critical technology that truly matters. FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING: * Comprehensive Medical, Dental, Vision & Life insurance * 401(k) * Unlimited PTO * Company-wide offsites * Equipment stipend * Relocation assistance * Daily delivered lunches (on us) * Office in Seattle * Start-up Equity

SALES DEVELOPMENT REPRESENTATIVE OUR MISSION Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.   WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! SALES DEVELOPMENT @ CARWOW We are seeking a dynamic and driven Sales Development Representatives to join our Sell My Car team. In this role, you will be crucial in guiding car sellers through the Carwow auction process, ensuring a smooth and successful experience for them while maximizing their chances of selling their vehicles. You'll combine your communication skills with a customer-centric approach to build rapport with sellers and ensure they are fully informed and confident throughout the process.   KEY RESPONSIBILITIES * Manage a lead pipeline of potential customers looking to sell their car via our online auction. * Review car listings uploaded by sellers for accuracy and completeness, working proactively with sellers to address any omissions or errors before their car enters the auction. * Utilise and build your industry knowledge to provide expert advice and guidance to customers, balancing their price expectations with market realities to maximize their chances of a successful sale. * Clearly explain the Carwow auction process to sellers, ensuring they understand each step and are committed to selling their car through our platform. * Handle negotiations & customer objections. * Communicate effectively with sellers via phone, email, live chat, and SMS, addressing any questions or concerns. * Maintain accurate records of all interactions with sellers, ensuring seamless handovers to other teams as needed. * Working within a team to Contribute to the overall performance by consistently meeting individual targets against vehicles listed & Pipeline conversion. * Collaborate with cross-functional teams to provide insights and feedback, contributing to the overall growth and success of Carwow.   KEY REQUIREMENTS * Experience working within a target focused environment and managing a pipeline independently. * Excellent communication skills, both written and verbal, with the ability to build rapport with sellers from diverse backgrounds. * A proactive and customer-focused approach, with a genuine desire to help sellers achieve their goals. * Strong attention to detail and organizational skills to ensure listing accuracy and efficient follow-up. * Ability to work independently and as part of a team, contributing to a positive and collaborative work environment. * Comfort working with various communication channels, including phone, email, live chat, and SMS. * Flexibility to work within the team's operating hours of 9 am-7 pm, Monday to Sunday, on a rotating shift basis (37.5 hours per week). * Hybrid working available, with a minimum requirement of 3 days per week in the office. * Enthusiasm for the automotive industry is a plus.   BENEFITS * Competitive salary + commission * Company share options * Enhanced holiday package * 28 annual leave days * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Pension scheme via Royal London * Vitality Private Healthcare * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Work from abroad for a month * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for   Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.