Health Club Host - White City House, West London

Soho House Portland is hiring a Club Receptionist/Host! Scope of the Job   As a full-time Club Receptionist/Host, you are the first point of contact for members and guests. You are responsible for managing the arrival experience, answering incoming calls, and handling reservations. This role requires acute organizational skills, a warm disposition, and the ability to foster a positive, hospitable atmosphere from arrival to departure.     Key Responsibilities * Guest Relations: Welcome members by name and greet new guests warmly to set a positive tone. * Inquiry Management: Answer high-volume phone lines, taking messages and handling general inquiries or deliveries. * Reservations & Seating: Manage reservations via OpenTable for the club. Ensure all anticipated covers are accounted for and tables are ready. * Floor Support: Assist Food & Beverage managers with service execution and handle guest-list duties across multiple levels. * Problem Solving: Support, redirect, and resolve guest concerns in real time. * Membership Liaison: Build relationships with members, manage expectations, and forward feedback or issues to the Membership team. * Operations & Care: Maintain a clean, safe desk and reception area while managing the coat check closet. * Team Development: Train junior reception team members on Soho House process and service standards.   Required Skills & Qualifications * Experience: Minimum 3+ years of experience in a high-volume receptionist or hosting role. * Systems: Proficiency with OpenTable is required. Experience with Salesforce and Opera is a plus. * Communication: Strong verbal and written communication skills with the ability to maintain strict discretion. * Work Style: Exceptionally detail-oriented, articulate, and capable of multitasking in a demanding environment. * Flexibility: Ability to work a flexible schedule, including nights, weekends, and holidays.   Physical Requirements * Stand and work on your feet for at least 8 hours in a fast-paced environment. * Move quickly between different areas of the club, both indoors and outdoors. * Move, pull, carry, or lift at least 40 pounds. * Seize, grasp, turn, and hold objects with hands. * Occasionally kneel, bend, crouch, and climb.   Why Work With Us?   Soho House offers competitive compensation packages along with global benefits, perks, and professional development opportunities. * Health Care & 401K: Full medical, dental, and vision benefits, plus a 401k retirement fund with a 2% match. * Paid Time Off: Combined vacation and sick days. * Career Progression: Opportunities to grow your career managerially or technically, both domestically and internationally. * Learning & Development: Access to a wide range of internal and external training courses. * Cookhouse & House Tonic: Monthly calendars featuring food and drink trips, training, and events. * Team Events: Monthly events including fitness sessions, cinema screenings, and art classes. * Team Meals: Complimentary substantial meals provided while on duty. * Soho Impact: Opportunities to get involved in mentoring, apprenticeships, local outreach, and sustainability initiatives.   ----------------------------------------------------------------------------------------------------------------------------------

JetBrains is a leading software vendor specializing in the creation of intelligent development tools, including IDEs and team tools used by millions of professionals around the world. The company is also renowned for developing the Kotlin programming language, Google's preferred language for Android development. We are now looking for a highly analytical and experienced Compensation and Benefits Specialist to join our global team. In this role, you will be the subject matter expert for our benefits portfolio, drive our global mobility initiatives, design and handle competitive recognition programs, and partner closely with the Sales organization to ensure a robust job architecture and incentive programs. AS PART OF OUR TEAM, YOU WILL TAKE CARE OF THESE AREAS: Benefits * Participate in the strategic development of our benefits, retirement, and well-being strategy on a global scale. * Lead the hands-on implementation and management of new benefit programs and plan design changes. * Design and handle the end-to-end process for benefits updates, including initiation, data validation, approval flows, and budget allocation by involving all the necessary parties, including country HRMs, Tax, Accounting, and Payroll departments, and main approvers. * Analyze program use, identify trends, and make data-driven recommendations to improve effectiveness. * Manage relationships with vendors, brokers, and consultants to ensure all plans are compliant with regional regulations and company policies. * Collate employees’ insights around benefits through surveys and feedback. * Develop comprehensive communications around benefits, using various means of communication. Global mobility * Streamline and handle the process of determining compensation conditions for employees in new locations, ensuring equity and market competitiveness. * Manage pro-rata bonus calculations to ensure full compliance with tax regulations for both home and host countries. * Oversee and govern compensation policies for relocating external candidates, ensuring consistency and fiscal responsibility. * Research legal and tax requirements for cross-border talent movement within EMEA and other global regions. * Model costs related to relocation and labor laws in different locations, while advising the business on prudent allocation of resources. Partnership with the Sales Organization team * Act as a strategic partner to the Sales Organization, supporting job grading and the maintenance of a clear job architecture.  * Design and oversee sales incentive plans together with the Sales Excellence team. * Conduct market benchmarking and cost estimations to ensure sales compensation structures remain competitive. Recognition * Participate in designing and implementing the corporate recognition programs to drive employee engagement and a high-performance culture, and take full responsibility for the administration of such programs by involving different parties and conducting the necessary communication activities. WE’D LOVE TO HAVE YOU ON OUR TEAM IF YOU HAVE: Experience and knowledge * A minimum of five years of demonstrated experience in benefits, compensation, or HR * operations within a multinational/global organization. * A bachelor’s degree in Business Administration, Finance, Human Resources, or equivalent professional experience. * Proven experience designing and handling global benefits and mobility processes. An in-depth knowledge of EMEA benefit plan laws and international mobility regulations would be preferred.  * Solid understanding of compensation fundamentals, including benchmarking, salary structures, job evaluation, and incentive plan administration (specifically Sales). * Prior experience managing outsourced vendors and building positive relations with works councils or unions. * Hands-on experience with the calculation and payout of bonuses. Skills and capabilities * Proven ability to create new processes and policies in ambiguous, fast-changing environments – you build structure where none exists. * Strong analytical capability and advanced proficiency in Microsoft Excel. * Excellent communication and influencing skills – you can distill complex compensation topics into clear narratives and persuade senior stakeholders. * Confidence negotiating with vendors, external suppliers, and internal business partners. * Self-motivation and initiative with a high degree of ownership and the ability to work independently with limited oversight. * An appetite for speed and urgency without compromising attention to detail and accuracy. * Logical, structured thinking with a natural inclination to quantify decisions. * Proficiency in Microsoft Office, with knowledge of Google Workplace and HiBob, is considered a plus. WHY JOIN JETBRAINS?  * Strong base salary. We offer competitive pay that reflects your skills and experience. * Flexible work location. Enjoy the freedom to work from home or from the office. * Remote work. Spend up to 30 days per year working remotely from abroad. * Extra time off. More days to relax, recharge, and do the things you love. * Medical insurance allowance. Enjoy peace of mind for you and your family * Learning and development opportunities. Access to conferences, courses, and language classes. * Language classes. Pick up the local language or sharpen your English skills. * Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. * Mental health support. To help you feel your best, we provide easy access to professional mental health services. * Sports benefit. Enjoy an on-site gym or sports club stipend. * Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-MH2 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.