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Att hjälpa människor till en bättre hälsa är ett av de viktigaste uppdragen man kan ha. På Södra Älvsborgs sjukhus (SÄS) är vi 3700 medarbetare med 120 olika yrken som tillsammans bidrar till det varje dag. Hos oss finns både trygghet, karriärmöjligheter, framåtanda och en stark gemenskap. Om vår lediga tjänst Vi söker dig som är genuint intresserad av att arbeta med människor med psykiatrisk problematik. Hos oss kommer du få möjlighet att möta patienter i flera olika åldrar och sjukdomstillstånd vilket gör att arbetet blir både utmanande, stimulerande och varierande. Vi befinner oss i en spännande nyorientering på mottagningen där ett breddat perspektiv på vård och behandling är avgörande för att möta vårdens komplexa behov. Som sjuksköterska hos oss arbetar du med triagering och bedömningar av vårdbehovet för människor som söker akut vård, telefonrådgivning och stöd till vårdgrannar, samverkanspartners och medborgare. Du deltar i enhetens utvecklingsarbete och erbjuds kompetensutveckling utifrån de mål som finns uppsatta för verksamheten. Vi är måna om att du ska få en bra introduktion och därför anpassas den efter din erfarenhet. I tjänsten ingår att du kommer att arbeta dag och kväll samt var 4 av 10 helger enligt EU-anpassat schema med 11-timmars dygnsvila. Om oss Psykiatriska akutmottagningen vänder sig till vuxna som är i behov av akut psykiatrisk vård inom upptagningsområdet Södra Älvsborg. Akutmottagningen har ett mobilt psykiatriskt team vilket innebär konsultation gentemot vårdgrannar och patienter samt akuta hembesök för bedömningar. På akutmottagningen koordinerar vi också med andra aktörer för att rätt patient ska befinna sig på rätt plats. Akutmottagningen har även ett nära samarbete med ambulans och polis. I teamet ingår sjuksköterskor/specialistsjuksköterskor inom psykiatri, mentalskötare, specialistläkare och sekreterare. Din profil Vi söker dig som har svensk sjuksköterskelegitimation och specialistutbildning inom psykiatri. Det är meriterande om du har erfarenhet av psykiatrisk vård. Vi värdesätter egenskaper såsom god samarbetsförmåga, flexibilitet, god social kompetens och nyfikenhet. Stor vikt läggs vid personlig lämplighet i urvalsprocessen. Övrigt Vi värnar om allas trygghet och begär utdrag ur belastnings- och misstankeregistret på alla som erbjuds anställning hos oss. Urval och intervjuer sker löpande under ansökningstiden så varmt välkommen med din ansökan redan idag! Bifoga kopia på din yrkeslegitimation och bevis på specialistutbildning med sin ansökan. Om Västra Götalandsregionen Hos oss blir du en del av en större helhet. Vi är 56 000 medarbetare i över 200 yrken som varje dag gör skillnad i människors liv i hela Västra Götaland. Du bidrar till en trygg och jämlik vård samt till ett hållbart samhälle där miljö, kultur och goda kommunikationer skapar livskvalitet. Vi är mitt i en digital utveckling där du får vara med och forma framtidens arbetssätt för att förbättra och förenkla vardagen för invånare och verksamheter. Som tillsvidareanställd blir du krigsplacerad som en del av vårt gemensamma ansvar för att samhällsviktiga funktioner ska fungera även i kris. Vill du veta mer om oss? På vår webb kan du läsa mer om våra förmåner och möta medarbetare som varje dag gör skillnad och utvecklas i sina yrken. https://www.vgregion.se/jobba-i-vgr/sa-ar-det-att-jobba-hos-oss/ Ansökan Västra Götalandsregionen ser helst att du registrerar din ansökan via rekryteringssystemet. Om du som sökande har frågor om den utannonserade tjänsten eller av särskilda och speciella skäl inte kan registrera dina uppgifter i ett offentligt system - kontakta kontaktperson för respektive annons. Till bemannings-, förmedlings- och rekryteringsföretag och till dig som är försäljare: Vi undanber oss vänligen men bestämt direktkontakt med bemannings-, förmedlings- och rekryteringsföretag samt andra externa aktörer och försäljare av ytterligare jobbannonser. Västra Götalandsregionen har upphandlade avtal.
Möjlighet att arbeta hemifrån inom Sverige Är du legitimerad sjuksköterska med god erfarenhet, trygghet i yrkesrollen och förmåga att arbeta självständigt? Vill du arbeta med kvalificerad sjukvårdsrådgivning per telefon, med möjlighet till distansarbete? Hos Sjukvårdsrådgivningen på telefon i Region Stockholm får du en viktig roll där du varje dag bidrar till att invånare får rätt råd, rätt bedömning och vägledning till rätt vårdnivå. Rollen ger dig möjlighet att arbeta hemifrån inom Sveriges gränser och samtidigt använda din medicinska kompetens i ett arbete med höga krav på kvalitet, patientsäkerhet och professionellt omdöme. Anställningen är anpassad för distansarbete, men det finns också möjlighet att arbeta från våra kontor i Stockholm, Kalix eller Kristinehamn. Du kan själv välja det som passar dig bäst. Arbetsuppgifter Som rådgivningssjuksköterska på 1177 bedömer du symtom, ger sjukvårdsråd och hänvisar invånaren till rätt vårdnivå. I arbetet använder du din medicinska kompetens tillsammans med våra digitala stöd och arbetsverktyg för att göra strukturerade bedömningar och säkerställa en patientsäker triagering. Vid behov använder vi även digitala bild- och videolösningar som komplement till samtalen. Innan du börjar arbeta hos oss får du en omfattande introduktionsutbildning med fokus på samtalsmetodik och hänvisningsstöd. Kvalifikationer: Leg. sjuksköterska. Erfarenhet, trygg i yrkesrollen, förmåga att arbeta självständigt och fatta egna beslut Mycket god svenska i tal och skrift Goda kunskaper i engelska och kan tala och förstå språket väl God IT-vana, bekväm att navigera mellan olika dataprogram och arbeta i flera system parallellt Meriterande: Bedöma vårdbehov och triagera patienter Arbeta med sjukvårdsrådgivning via telefon Arbeta inom olika verksamhetsområden i hälso- och sjukvården Personliga egenskaper Du behöver vara trygg och självgående i din yrkesroll, kunna arbeta strukturerat och metodiskt, ha god förmåga att följa verksamhetens arbetssätt och processer. Du är kommunikativ, kan leda ett samtal framåt, kan anpassar din kommunikation efter den person du talar med. Du motiveras av att arbeta i en målstyrd verksamhet där kvalitet och effektivitet går hand i hand. Villkor Anställningsform Tillsvidareanställning/Timanställning v.b. (intermittent anställd). Tillsvidareanställning Omfattning: Heltid, provanställning kan komma att tillämpas. Arbetstid: Vi är en dygnet-runt-verksamhet med varierande arbetstid. Arbetstider: kl. 05.00-01.00. Tillsvidareanställda arbetar enligt ett fast, rullande schema över åtta veckor. Lediga dagar är fastlagda av arbetsgivaren. Du har möjlighet att påverka dina arbetstider genom att ange vilka pass du önskar arbeta. Vi beaktar dessa önskemål så långt det är möjligt, med hänsyn till verksamhetens behov. I tjänsten ingår helgtjänstgöring med normalt 6 helgpass under en 8-veckorsperiod Sommarsemestern planeras i fem rullande semesterperioder, juni och augusti. Storhelgstjänstgöring planeras enligt en rullande fördelning. Timanställning: Du behöver kunna arbeta minst 64/månad. Det är viktigt för att du ska kunna upprätthålla din kompetens och arbeta patientsäkert. Antalet timmar kan variera över tid. Obs! En timanställning hos oss inte är förenlig med att samtidigt ha en annan huvudarbetsgivare inom Region Stockholm. Arbetstid: Timanställda arbetar främst vardagskvällar mellan kl. 19.00 och 01.00 samt helger mellan kl. 05.00 och 01.00. Behovet av dagpass på vardagar är mycket begränsat. Passens längd varierar mellan 2 och 8 timmar. Arbetstiderna planeras utifrån verksamhetens behov. Tillträdesdag: Oktober och framåt, enligt överenskommelse. Lön: Individuell lönesättning tillämpas. Tjänsten tillsätts under förutsättning att den inte behöver tas i anspråk för intern omplacering, enligt gällande regelverk. Vid patientnära arbete inom Stockholms läns sjukvårdsområde: - tillämpas registerkontroll före beslut om anställning enligt SLSO:s övergripande anvisning för registerkontroll vid anställning. - ska medarbetare som kommer att ha patientkontakt genomgå nyanställningsundersökning, enligt gällande direktiv, vilket sker genom företagshälsovården innan anställning. - krävs, förutom svensk yrkeslegitimation, goda kunskaper i svenska språket motsvarande nivå C1 enligt den gemensamma europeiska referensramen (GERS). Samma krav är vägledande vad gäller icke-legitimerad personal med patientkontakt. Stockholms läns sjukvårdsområde (SLSO) är en av Sveriges största vårdgivare med 11 600 medarbetare. Vi erbjuder hälso- och sjukvård i Region Stockholms regi inom psykiatri, primärvård, geriatrik, ASIH, närakuter, somatisk specialistvård, habilitering och hälsa samt hjälpmedel. I samverkan med Karolinska Institutet bedriver vi forskning, utbildning och utveckling. Läs mer om SLSO här. Att söka jobb i Region Stockholm Vi eftersträvar jämställdhet och jämlikhet på vår arbetsplats och ser gärna sökande med olika bakgrund och förutsättningar. Vi tar endast emot ansökningar via detta system. Ansök genom att klicka på knappen ”Ansök”. Ansökningar per brev eller e-post beaktas inte. Vi undanber oss direktkontakt med bemannings- och rekryteringsföretag samt säljare av ytterligare jobbannonser. Vårt rekryteringssystem kan inte hantera anonyma ansökningar eller sökande med skyddade personuppgifter. Om du har skyddade personuppgifter ber vi dig att kontakta den kontaktpersonen som finns angiven i annonsen. Din ansökan kommer då att hanteras utanför rekryteringssystemet. Du bör även vara försiktig med vilken information du lämnar i din ansökan och endast ta med information som är relevant för den aktuella befattningen. Region Stockholm ansvarar för hälso- och sjukvård, kollektivtrafik, regional utveckling och bidrar till kulturlivet. Varje dag, dygnet runt. I landets snabbaste växande region. Tillsammans skapar vi Europas attraktivaste storstadsregion. Läs mer om hur det är att jobba hos oss i Region Stockholm
Psykiatri Södra Stockholm strävar efter att bli ett ledande föredöme inom svensk psykiatri. Det gör vi genom att arbeta personcentrerat, erbjuda rätt kompetens för patientens behov, betona tillämpning av evidensbaserade riktlinjer och vårdprogram. Vi satsar fortsatt på utvecklingsarbete inom områdena patientsäkerhet, vårdprocesser och vår viktigaste resurs medarbetaren. Vi är över 750 engagerade medarbetare som erbjuder patienter en god, säker och jämlik vård. Vi behöver anställa fler sjuksköterskor, en för dagtid och en för schemalagd tid, till vår mottagning belägen i Rosenlunds sjukhusområde på Södermalm! Mottagningens uppdrag omfattar Stockholms södra stadsdelar och delar av innerstaden samt sedan 1 april i år även över Nacka och Värmdös kommuner. Om Psykiatrisk Jourmottagning Mottagningen erbjuder bedömning och rådgivning för alla medborgare som vänder sig till Psykiatri Södra Stockholm. Enheten består av ca 30 medarbetare; läkare, sjuksköterskor, skötare, undersköterskor och medicinska sekreterare. Vi genomför akutpsykiatriska bedömningar och gör vårdinsatser alla dagar året om kl. 8-22. Ditt arbete som sjuksköterska På vardagarna har du varierande funktion, antingen som ledningssjuksköterska, samordnade sjuksköterska eller du tar emot samtal i jourtelefonen. I jourtelefonen ingår att bedöma psykiatriskt status inklusive suicidbedömning, triagering, ge stöd, rådgivning och vägledning till patienter, närstående, vårdgrannar m fl. I den schemalagda tjänsten är du dessutom arbetsledande sjuksköterska på kvällar och helger. I ditt arbete på jouren ingår att handleda sjuksköterskestudenter och andra yrkeskategorier som auskulterar. Självständigt eller med läkare förekommer även akuta mobila bedömningar i patientens hem. Efter läkarbesök även viss uppföljning av patienter i jouren. Dokumentation sker i journalsystemet Take Care. Våra förväntningar på dig Legitimerad sjuksköterska, specialistutbildning inom psykiatri är meriterande. Steg 1-utbildning (basutbildning i terapeutisk metod) eller liknande är meriterande. Erfarenhet av psykiatriskt arbete är ett krav. Mycket goda kunskaper i det svenska talade och skriftliga språket. Flexibilitet och samarbetsförmåga. Förmåga till struktur samt att kunna prioritera när det händer mycket. Stor vikt läggs vid personlig lämplighet. Körkort är önskvärt. Vad kan vi erbjuda dig? Vi erbjuder två tillsvidareanställningar: En schemalagd tjänst 38,25 h/vecka med arbete för närvarande två helger av fem och en dagtjänsten 40 h/v. Omfattning och viss schemaläggning kan diskuteras. Vi erbjuder dig möjlighet att arbeta på en arbetsplats som ger utrymme för personlig och professionell utveckling. Arbetet erbjuder en variation av arbetsuppgifter och utmaningar i möten med olika diagnosgrupper, spännande frågeställningar och samarbete med vårdgrannar. Vi erbjuder även förmåner som friskvårdsbidrag om 5000 kr/år och kvarstannandebonus om 40 arbetstimmar per år vid heltid. Låter det intressant? Du söker tjänsten med CV, personligt brev och intyg. Välkommen med din ansökan! Tjänsten tillsätts under förutsättning att den inte behöver tas i anspråk för intern omplacering, enligt gällande regelverk. Vid patientnära arbete inom Stockholms läns sjukvårdsområde: - tillämpas registerkontroll före beslut om anställning enligt SLSO:s övergripande anvisning för registerkontroll vid anställning. - ska medarbetare som kommer att ha patientkontakt genomgå nyanställningsundersökning, enligt gällande direktiv, vilket sker genom företagshälsovården innan anställning. - krävs, förutom svensk yrkeslegitimation, goda kunskaper i svenska språket motsvarande nivå C1 enligt den gemensamma europeiska referensramen (GERS). Samma krav är vägledande vad gäller icke-legitimerad personal med patientkontakt. Stockholms läns sjukvårdsområde (SLSO) är en av Sveriges största vårdgivare med 11 600 medarbetare. Vi erbjuder hälso- och sjukvård i Region Stockholms regi inom psykiatri, primärvård, geriatrik, ASIH, närakuter, somatisk specialistvård, habilitering och hälsa samt hjälpmedel. I samverkan med Karolinska Institutet bedriver vi forskning, utbildning och utveckling. Läs mer om SLSO här. Att söka jobb i Region Stockholm Vi eftersträvar jämställdhet och jämlikhet på vår arbetsplats och ser gärna sökande med olika bakgrund och förutsättningar. Vi tar endast emot ansökningar via detta system. Ansök genom att klicka på knappen ”Ansök”. Ansökningar per brev eller e-post beaktas inte. Vi undanber oss direktkontakt med bemannings- och rekryteringsföretag samt säljare av ytterligare jobbannonser. Vårt rekryteringssystem kan inte hantera anonyma ansökningar eller sökande med skyddade personuppgifter. Om du har skyddade personuppgifter ber vi dig att kontakta den kontaktpersonen som finns angiven i annonsen. Din ansökan kommer då att hanteras utanför rekryteringssystemet. Du bör även vara försiktig med vilken information du lämnar i din ansökan och endast ta med information som är relevant för den aktuella befattningen. Region Stockholm ansvarar för hälso- och sjukvård, kollektivtrafik, regional utveckling och bidrar till kulturlivet. Varje dag, dygnet runt. I landets snabbaste växande region. Tillsammans skapar vi Europas attraktivaste storstadsregion. Läs mer om hur det är att jobba hos oss i Region Stockholm
YOUR MISSION Job Title: Project Coordinator Location: Coalisland (office based) Role Summary: As a Project Coordinator, you will provide support to the Build team in NI, collating and reporting data, liaising with the project team and helping to ensure the build teams are supported to carry out their roles. YOUR PROFILE The Job Role: * Support the Head of Operations and the Build team in NI with administration requirements, including supporting with job packs and updates with build information * Ensure that timesheets are completed and submitted on time and accurately * Support the permitting team in providing information for upcoming permits required, ensuring works can go ahead as scheduled * Attend project update meetings, taking minutes and actions for the build team and following up on actions * Liaise with the project team regularly to ensure data is accurate and up to date * Collating reports on productivity and build status * Triage calls and emails from other business units, ensuring follow up action is taken where required * Willing to learn company mapping system and support with updates on build * Provide any other general administration support for the build team * Ensure relevant Health & Safety standards are followed and achieved The Person: * At least 2 years’ experience in an administration support role * High level of IT proficiency * Excellent communication and interpersonal skills * Demonstrable organisation and time management skills * Experience of working in a utilities or construction based environment is desirable Additional Information: This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it will evolve as it operates and the nature of duties, tasks, knowledge and skills required for this post may develop and change in time. Viberoptix is an equal opportunities employer. #Viberoptix
Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation. THE ROLE As a 1st Line Support Engineer, you will be the first point of contact for our managed service customers, delivering professional, friendly, and effective technical support. This role is critical to our service delivery model and customer experience. You will handle incoming incidents and service requests, resolve common technical issues, and ensure all tickets are logged, triaged, and progressed in line with SLAs. For more complex issues, you will work closely with 2nd and 3rd line engineers, gaining exposure to a wide range of technologies and environments. This is an ideal role for someone who thrives in a fast-paced MSP environment, is passionate about customer service, and is hungry to learn and progress quickly. KEY RESPONSIBILITIES: Service Desk Support & Ticket Management * Act as the first point of contact for customer support requests via phone, email, and ticketing system * Log, triage, prioritise, and manage incidents and service requests in line with SLAs * Resolve common 1st line issues efficiently while maintaining high customer satisfaction * Ensure accurate, clear, and consistent ticket documentation Technical Support * Provide 1st line support across: - Windows 10/11 and macOS - Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) - User account management (Active Directory / Entra ID) - Basic networking and connectivity issues - Printers, peripherals, and end-user devices * Perform password resets, user onboarding/offboarding tasks, and access requests * Escalate complex issues to 2nd line with high-quality diagnostics and context Customer Experience & Communication * Deliver a friendly, professional, and confident customer experience at all times * Set clear expectations with customers around resolution times and next steps * Represent the company’s values and service standards in every interaction * Handle high-volume support requests while maintaining attention to detail Collaboration & Continuous Improvement * Work closely with 2nd and 3rd line engineers to ensure smooth escalation and resolution * Contribute to the knowledge base by documenting common fixes and procedures * Identify recurring issues and suggest improvements to processes or tooling * Actively engage in training and development to expand technical capability ESSENTIAL SKILLS: * Previous experience in a 1st line support or service desk role * Previous experience within an MSP environment is highly desirable * Strong customer service mindset with excellent communication skills * Working knowledge of: - Windows 10/11 - Microsoft 365 - Active Directory / Entra ID (basic user management) * Experience using ticketing systems (e.g. HaloPSA, ServiceNow, Freshservice, ConnectWise) * Ability to work effectively in a fast-paced, SLA-driven environment DESIRABLE SKILLS: * MSP experience supporting multiple customers and environments * Exposure to Intune, Azure AD, or endpoint management tools * Basic understanding of networking concepts (DNS, DHCP, VPNs) * Relevant certifications such as: - CompTIA A+ / Network+ - Microsoft Fundamentals (MS-900, AZ-900) * A clear desire to progress into 2nd line and beyond BENEFITS At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face. Employee benefits include: * Birthday as a free day holiday. * Social events run throughout the year. * Free breakfast, snacks and drinks. * Lunch provided Friday. Job Type: Permanent EQUAL OPPORTUNITIES & DIVERSITY POLICY Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary’s Equal Opportunity Policy are available upon request.
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. * Department: Data & Technology Solutions (DTS) * Reports To: SVP Security and Compliance * Location: [London/Hybrid 2 days a week in office] * Position Type: Full-Time ROLE OVERVIEW The Product, Application and Offensive Security Lead is responsible for embedding security directly into the design, development, testing, and operation of DTS products and platforms. This is a hands-on security engineering role. The role requires someone who can work directly with product and engineering teams, review designs, assess APIs, run threat models, test systems, coordinate penetration testing, identify vulnerabilities, and help teams remediate issues. The role ensures DTS products, APIs, data collaboration capabilities, AI-enabled workflows, and client-facing services are designed, built, and tested securely. It also owns the practical offensive security and adversarial assurance activity needed to test DTS products from an attacker’s perspective. The Product, Application and Offensive Security Lead will work closely with Product, Engineering, Architecture, Infrastructure, Security Operations, Privacy, Cloud and Platform Security, and the ISMS and Risk Officer to ensure security issues are identified early, fixed effectively, and tracked through governance where required. ---------------------------------------------------------------------------------------------------------------------------------- KEY RESPONSIBILITIES 1. HANDS-ON PRODUCT AND APPLICATION SECURITY Provide hands-on security support across DTS products and engineering teams. This includes: * Reviewing product designs, technical designs, APIs, services, and integrations. * Identifying security weaknesses in applications, workflows, and data flows. * Advising engineering teams on secure implementation. * Supporting secure design decisions during product discovery and delivery. * Helping teams resolve security issues pragmatically without creating unnecessary delivery friction. 2. SECURE SOFTWARE DEVELOPMENT LIFECYCLE (SDLC) Embed security into the software development lifecycle across DTS. This includes: * Defining and applying secure engineering standards. * Supporting secure coding practices. * Reviewing CI/CD security controls. * Supporting SAST, DAST, SCA, secrets scanning, dependency scanning, and container scanning. * Helping teams triage, prioritise, and remediate security findings. * Working with engineering teams to make security checks practical and repeatable. 3. THREAT MODELLING AND SECURITY DESIGN REVIEWS Run threat modelling and security design reviews for new and changed capabilities. This includes: * Facilitating threat modelling sessions with engineering and product teams. * Reviewing authentication and authorization designs. * Assessing API exposure, data flows, trust boundaries, and abuse cases. * Identifying risks around tenant isolation, privilege escalation, data leakage, and misuse. * Documenting key findings, recommendations, and residual risks. 4. OFFENSIVE SECURITY AND ADVERSARIAL TESTING Carry out and coordinate offensive security testing across DTS products and platforms. This includes: * Performing hands-on security testing of products, APIs, and workflows. * Coordinating external penetration tests. * Supporting red team and purple team exercises where required. * Testing abuse cases and attacker paths. * Testing access control, authentication, authorization, and data leakage risks. * Validating remediation of security findings. * Feeding material risks into the ISMS and Risk Officer for tracking. 5. API, INTEGRATION AND DATA PRODUCT SECURITY Provide security assurance for APIs, integrations, and data products. This includes: * Reviewing externally exposed APIs and partner integrations. * Assessing rate limiting, authorization, tenant isolation, logging, abuse prevention, and data leakage controls. * Supporting secure integration between InfoSum, Open Intelligence, Resolve, WPP Open, and third-party platforms. * Reviewing data product workflows for misuse, excessive access, or unintended exposure. * Working with Privacy Engineering on privacy-sensitive APIs, algorithms, and outputs. 6. AI AND AGENTIC SECURITY TESTING Provide hands-on security review and adversarial testing for AI-enabled and agentic capabilities. This includes: * Testing prompt injection, tool misuse, data leakage, and excessive agency. * Reviewing how agents access APIs, data, tools, and workflows. * Testing whether agent permissions can be bypassed or escalated. * Assessing action boundaries and human approval points. * Working with Identity, AI, and Data Access Governance to validate agent access models. * Documenting AI and agentic security risks and remediation actions. 7. VULNERABILITY TRIAGE AND REMEDIATION SUPPORT Help teams understand, prioritise, and fix security vulnerabilities. This includes: * Reviewing vulnerability findings from scans, penetration tests, code reviews, cloud tools, and external reports. * Prioritising findings based on exploitability, exposure, data sensitivity, and business impact. * Working directly with engineers to define remediation options. * Validating that fixes are effective. * Supporting exception and risk acceptance decisions where remediation is delayed. * Ensuring significant issues are visible through the DTS risk process. 8. ENGINEERING ENABLEMENT AND SECURITY COACHING Act as a practical security partner to engineering teams. This includes: * Providing secure implementation guidance. * Creating lightweight security patterns and examples. * Coaching engineers on common application, API, and AI security risks. * Helping teams understand the “why” behind security requirements. * Supporting a culture where security is part of product quality, not a separate approval gate. ---------------------------------------------------------------------------------------------------------------------------------- KEY ACCOUNTABILITIES The Product, Application and Offensive Security Lead will be accountable for: * Hands-on application and product security support across DTS. * Secure SDLC guidance and practical adoption. * Threat modelling and security design reviews. * API, integration, and data product security reviews. * Offensive security and adversarial testing activity. * AI and agentic security testing. * Vulnerability triage, remediation guidance, and fix validation. * Coordination with ISMS/Risk to ensure material risks and exceptions are tracked. * Helping engineering teams build secure systems without unnecessary delivery drag. ---------------------------------------------------------------------------------------------------------------------------------- SKILLS AND EXPERIENCE The successful candidate will have: * Strong hands-on experience in application security, product security, offensive security, security engineering, or penetration testing. * Good understanding of modern software engineering, APIs, SaaS platforms, distributed systems, and cloud-native applications. * Experience with threat modelling and secure design reviews. * Practical knowledge of common application and API security risks, including authentication, authorization, tenant isolation, injection, data leakage, privilege escalation, and supply chain risk. * Experience using security testing tools and techniques across web applications, APIs, cloud services, and CI/CD pipelines. * Familiarity with SAST, DAST, SCA, secrets scanning, dependency scanning, and vulnerability management workflows. * Experience working directly with engineers to remediate findings. * Understanding of AI and agentic security risks would be highly valuable. * Ability to communicate clearly with engineering, product, architecture, security, and leadership stakeholders. * A pragmatic, delivery-aware approach to security. ---------------------------------------------------------------------------------------------------------------------------------- LEADERSHIP EXPECTATIONS The Product, Application and Offensive Security Lead is expected to: * Be hands-on and technically credible with engineering teams. * Act as a trusted security partner, not just a reviewer or approver. * Challenge insecure designs constructively. * Help teams find practical ways to reduce risk. * Prioritise issues based on real-world exploitability and business impact. * Work across multiple DTS product areas without becoming a delivery bottleneck. * Escalate material risks clearly through the appropriate governance routes. * Promote secure engineering habits through practical guidance and example. ---------------------------------------------------------------------------------------------------------------------------------- SUCCESS MEASURES Success in the role will be measured by: * Security being embedded earlier in product and engineering delivery. * Reduction in high-risk application, API, and product vulnerabilities. * Regular threat modelling and security reviews for critical DTS capabilities. * Effective offensive and adversarial testing of products, APIs, and workflows. * Faster remediation of penetration test and security testing findings. * Improved security assurance for AI and agentic workflows. * Engineering teams receiving practical, actionable security guidance. * Material security risks being surfaced and tracked through the DTS risk process. * Security being viewed by engineering teams as an enabler of trusted delivery rather than a blocker. You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5. 🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. 👋 HELLO FROM RAJ 🎯 MISSION STATEMENT We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS bookable. To reach national scale, Raj needs to spend his time on strategy and execution, not admin and logistics. Your job is to run his operation flawlessly so nothing slips and he's always prepared. We invest heavily in development, care deeply about our people, and will support you when needed. BUT you must be comfortable with pressure and prepared to work 60+ hours a week. 🎯 GOAL EXPECTATIONS The goal: Make Raj more effective, and act as a force multiplier for the company. Help us hit 50,000 Weekly Appointments Booked by September 2026. Your role directly contributes to this by: 1. Ensuring Raj's time reflects our priorities 2. Make Raj a decision-making engine Success looks like: * Raj's calendar actually matches company priorities (not just what's urgent) * As a result, Raj feels that the vast majority of his time is spent on the right things * Nothing gets lost - actions tracked, commitments delivered * Meetings happen smoothly - right people, right prep, actions, owners and deadlines * Raj never chases you for updates * Zero typos, broken links, or half-done work 📅 YOUR 30 / 60 / 90 DAY PLAN BY DAY 30: GET THE ENGINE RUNNING Output: Raj's operation is visibly smoother. You will have: * Mastered calendar and inbox - you know what matters to Raj, what is noise, and what is not. * Shadowed Raj in all meetings - you understand his meetings, priorities, and working style * Established your quality standards and techniques to meet them - nothing leaves your desk with errors * Run logistics for 5+ major meetings - materials ready, people briefed, no surprises * Built your action tracking system - Raj's commitments are visible and moving forward, no actions have been missed BY DAY 60: MAKE HARD THINGS EASY Output: Raj trusts you completely with his operation. You will have: * Calendar on autopilot - you make judgment calls and Raj agrees with them, you schedule to priorities not requests * Inbox at zero daily - you respond on his behalf when appropriate, flag urgent, eliminate noise * Raj’s meeting prep is reliably excellent, also has a venue (rooms if internal), starts on time, has buffer zones where needed * Tracked 50+ actions to completion, with nil missed * You’re acting as a reliable, independent thought partner who can challenge Raj when needed but also play with his ideas to optimise his creativity and output * Observe and take note of what gives Raj energy e.g. meditation, exercise and ensure he has space to do this each day BY DAY 90: SET THE STANDARD Output: You're indispensable to how Raj operates. You will have: * Raj delegates tasks once and forgets them - he trusts they're done * Zero dropped balls - your tracking system means nothing slips * Meeting quality is consistent - prep happens without Raj thinking about it * You've optimised Raj's calendar multiple times based on what actually gets results * You've built templates and systems that make recurring work effortless * You and Raj complement each other’s mindsets and abilities, you catch details he misses, you know when to bring Raj back into focus and how to prioritise his ideas * You understand how to create a world where Raj can work at his optimum, sometimes last minute and amongst chaos, but create time and space for him to channel that energy into order so the rest of the team can thrive in structure, good communication and clarity * You're always two steps ahead - no firefighting, just smooth execution 🔍 SCOPE OF THE ROLE YOU FULLY OWN: * Calendar management - protect time, align to priorities, optimize for effectiveness * Inbox triage - respond when appropriate, flag urgent, eliminate noise * Meeting logistics - scheduling, materials prep, attendee briefing, room setup * Task management - action tracking, chase completion, flag blockers * Quality control - proofread everything both yours and Raj’s, check every link, catch every error * Admin execution - expenses, travel, documentation, whatever needs doing including personal tasks e.g. dentist appointments * Protect Raj's daily fuel - (exercise, 1hr meditation, family) and be his family's contact to ensure he shows up for what matters YOU DO NOT OWN: * Strategic decisions or recommendations * Special projects spanning multiple functions * Managing other people's teams * Pete's operation (he has his own FA/EA) * Functional execution (engineering, sales, support) OPPORTUNITIES FOR PROGRESSION: * This is one of the fastest growing health tech startups in the UK. We may be a small team of 40 (currently) but we are mighty, serving 26% of the country with our first product and with lofty ambitions ahead. As Raj and the company grows, so will this role too, and in the future there is the opportunity to be the right hand person to the CEO of a company serving up critical infrastructure to the NHS and its patients. 👍 ABOUT YOU * 2-4 years as a top-tier EA * Mission-driven - you Care deeply about the NHS * High-energy and excited to get the job done * Obsessive about quality - errors don't happen on your watch * Exceptional prioritisation - you know what's urgent vs important * Proactive communicator - you update before being asked * Calm under pressure - you thrive when it's chaotic, and can juggle many tasks in parallel * Judgment you can trust - you make the right call when Raj isn't available 👌 NICE TO HAVE * Experience supporting C-suite in high-growth startups * Built systems that made teams more effective 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.
About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence. Why Join Us Now? You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression. * £18m annual revenue, including £9m ARR * Over 1 million companies formed * Certified B Corp and Carbon Neutral Business * Forecast to grow 5x–10x over the next three years The Role We’re looking for a proactive and client-focused Customer Service Executive to act as the first point of contact for our accounting service clients — typically small businesses and founders. You’ll confidently handle client queries, resolve simple issues directly, and ensure more complex requests are escalated efficiently — all while managing expectations and maintaining high levels of satisfaction. Key Responsibilities * Serve as the first line of support for client enquiries via phone and email * Resolve routine and repeatable requests quickly, using internal tools and knowledge bases * Accurately triage and escalate more complex queries (e.g. tax/accounting-specific) to the appropriate internal team (Accounting, Payroll, Onboarding, etc.) * Take ownership of customer issues, ensuring they are followed through and resolved in a timely and professional manner * Log support tickets and interactions clearly and consistently for traceability across teams * Communicate clearly around deadlines, required client inputs, and next steps * Manage a high volume of support queries daily in a calm and orderly way * Collaborate with internal teams to improve service workflows and flag friction points * Support new clients with initial system access (e.g. QuickBooks logins) and process introductions What We're Looking For * Experience in high volume inbound call environments * Confident juggling phone calls, emails and live tickets simultaneously * Calm, empathetic, and efficient communicator, especially when handling frustrated or concerned clients * Clear understanding of ticket logging, escalation procedures, and client documentation * Experience logging and triaging issues accurately while on the phone * Nice to have - Experience with accounting software (QuickBooks, Xero, Freshboks, Dext) gained in the CS department of such companies or in the CS department of medium to big sized chartered accountant practices * Proactive attitude - always looking to preempt follow-ups or reduce friction What We Offer * £32-35k and comprehensive benefits package * Hybrid working model after the first month (3 days office; 2 days work from home) * Real opportunities for progression as the business scales * The chance to influence both customer experience and product development * A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.
SUMMARY OF THE ROLE: Maze is building an AI-native vulnerability management platform. Our autonomous agents investigate, triage, and remediate security findings the way a senior analyst would, only faster and at scale. As Head of AI, you'll own the intelligence that makes those agents work: the AI research and implementation strategy for the whole company, plus the crown-jewel technical problem underneath it. Our investigation agents run multi-step, non-deterministic trajectories across a toolset of 180+ tools, tested against a ground-truth exploit lab we built for exactly this purpose. Knowing whether they're getting better, and making them better, is the most important technical problem at Maze. It's the heart of this role. This is a hands-on leadership role, not a management layer. You'll set AI direction as a member of the engineering leadership team reporting to the CTO. But you'll spend most of your time building: designing evaluation frameworks for non-deterministic agents, running fine-tuning and model-routing experiments against real data, prototyping new techniques and getting them into the product. You'll lead a small, strong AI team (3–4 engineers today) by setting the technical bar and doing the work alongside them, while working closely with our ML tech lead and the product teams building agents day to day. Your impact comes from what you ship, not the size of your org. We're not looking for someone to run a large team from two layers up. We're looking for someone who wants to define how generative AI transforms cybersecurity and keep their hands on the code. This role suits a deep LLM-era practitioner who has shipped agentic systems to production, can reason about transformer internals and fine-tuning from first principles, and moves fast. We're a three-product company with a lot of surface area, a well-funded Series A (Theory Ventures) behind us, and a Series B on the horizon. The AI foundation you set now becomes the moat we compete on for years — this is a foundational hire whose standards will shape Maze's AI trajectory well past this raise. YOUR CONTRIBUTIONS TO OUR JOURNEY: * Own AI strategy and research direction: Set the technical roadmap for our AI capabilities. Stay ahead of the research curve to find, validate, and prioritise the techniques that differentiate Maze, and turn what's real into a concrete, sequenced roadmap while discarding the hype. * Own agent quality and evaluation: Build and run the frameworks that tell us whether our investigation agents are improving. That means trajectory evaluation, ground-truth scoring against the exploit lab, and end-to-end benchmarks for non-deterministic, multi-step behaviour. This is the core problem of the role. * Build the breakthroughs yourself: Prototype a new technique in days, get it into the product, and measure the impact. You'll spend most of your time hands-on in the codebase, acting as the technical product manager who guides it to production. * Run fine-tuning and model experiments on real data: Own fine-tuning pipelines, context engineering, model migration, and cost/routing optimisation grounded in production data, not proofs of concept. * Guide prioritisation across the AI team: New techniques, papers, and ideas surface constantly. You'll be the filter deciding which of them are actually worth a prototype this week, and which are noise - keeping the team focused on what moves the needle. * Lead a small team by doing: Set technical direction for the AI engineers, raise the bar through pairing and review, hire as we scale, and stay close enough to the work to make the hard architectural calls yourself. * Partner with the CTO and engineering leadership: Turn the AI roadmap into shipped capability, and make sure evaluation is wired into how the whole team builds. * Get in front of customers: Occasional direct customer exposure, translating what security teams need into concrete improvements to the ML pipeline. * Set the pace: Ship prototypes in days, not quarters. Bring urgency to a domain where most of the field still moves slowly. WHAT YOU NEED TO BE SUCCESSFUL: * Hands-on technical leadership: A track record of leading AI work while personally building it. Strategy and implementation. You lead from the front. If you've moved permanently into management and stopped shipping, this isn't the right fit. * Shipped LLM/agentic systems to production: You've built and run generative-AI systems that real customers use, not research prototypes or slideware. You can point to agents or LLM features you put into production and improved over time. * Deep LLM-era technical depth: You can explain transformer architecture, training, fine-tuning (e.g. LoRA), and inference from first principles. We test this directly. A strong pre-LLM ML pedigree (RL, NLP, recommendations, ASR) is valuable but won't substitute for modern generative-AI depth. * Built evaluation frameworks for non-deterministic systems: You've designed and run evals for multi-step, non-deterministic agents: trajectory evaluation, LLM-as-judge, fine-tuning result measurement. This capability is rare and it's the one we most want. It will set you apart. * Top-tier pedigree with a builder's edge: Experience at a leading AI organisation or strong AI-native startup where you raised the technical bar rather than coasted on the brand. * Unambiguous startup signal: You've operated at early stage or built something from zero. You move fast, own outcomes end-to-end, and don't need a large org around you to ship. Founder experience is a strong plus. * Pace and urgency: You ship prototypes in days. You make pragmatic calls on models, cost, and scope to keep momentum, and you're impatient with quarters-long cycles. * Sharp, concise communication: You communicate clearly and tightly in a remote-first, English-speaking team, in writing and live. You get to the point. * Nice to Haves: * Security, vulnerability-management, or adversarial-domain background. Strongly preferred. Every candidate we've rated highly has had it. Offensive security, vuln management, threat detection, or applying AI to security problems all count. * Comfort in front of customers, able to translate agent behaviour and capability into terms a security team understands. * Model cost/routing pragmatism: real experience cutting inference cost and migrating between models in production. * Track record at a successful AI-first startup, scaling a system from experimentation to production impact. * PhD or published work in ML/AI at top-tier venues, paired with real production experience. YOUR FIRST 90 DAYS * Days 1–30: Get fully up to speed on every agent we've built and how our ML evaluation pipeline works today. Start drafting a short, mid, and long-term technical plan. * Days 31–60: Ship something fundamentally new — for example, fine-tune a small model and get it into production. * Days 61–90: Move onto bigger bets — RLHF for specific use cases, scalability of the evaluation approach, and deeper customer-facing model tuning. THIS ROLE IS NOT FOR: * Manager-of-managers or 2nd/3rd-line leaders who direct rather than build. * Fractional, advisory, or part-time profiles. * Research-only backgrounds without production shipping experience. WHY JOIN US: * The hardest problem in the field, unsolved. Evaluating non-deterministic, multi-step agents against ground truth is an open problem, and we've built the exploit lab and 180+ tool agent infrastructure to attack it. You'd own it, at the intersection of generative AI (LLMs and agents) and cybersecurity. * A team you'll want to be measured against. Founders and engineers from Amazon, Elastic, and Tessian. Hands-on leaders who've been part of multiple acquisitions and an IPO. Most people who join do so because of how strong the team already is. * Build the AI-native company from the ground up. A well-funded Series A (Theory Ventures) with a Series B on the horizon, early enough that you'll set the technical standards for how AI investigates security at scale. * Cybersecurity as a force for good. The work directly helps organisations stop attacks. Measurable impact, real customers, immediate feedback on what you ship. * Founding-level ownership and upside. Significant equity, a seat on engineering leadership, and a path to VP of AI as the team scales around what you build.
Shape the Industry and Your Career At Cytora, now an Applied Systems company, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here. Position Overview As a Product Support Engineer, you will be the first point of contact for enterprise customers, addressing their technical questions and resolving issues that arise in production environments. You will play a key role in ensuring our customers achieve success with the Cytora Platform by providing timely support, clear guidance, and expert troubleshooting. Your ability to understand the technical architecture and workflows of our platform will be critical in identifying root causes and delivering effective solutions. What you'll do * Serve as the primary contact for technical support requests from enterprise customers. * Provide expert assistance in resolving production issues, including diagnosing and troubleshooting platform-related problems. * Triage and escalate complex issues to engineering teams with clear documentation of diagnostics and context. * Respond to customer questions about platform functionality, integrations, and configuration. * Maintain detailed records of all customer interactions and resolutions in the support system. * Collaborate with internal teams to ensure customer feedback informs product enhancements. * Contribute to the creation and maintenance of a robust knowledge base to empower customers with self-service resources. * Conduct post-mortems to identify root causes and recommend preventive measures. * Act as a trusted advisor, guiding customers on best practices for using the Cytora Platform effectively. * Write self-serve troubleshooting documentation for customers and internal Centre of Excellence. What you bring: Must Have: * Experience in a client-facing elevated technical support or analyst role. * Practical experience in working with REST API. * Ability to work with JSON schemas. * Experience in troubleshooting production environments and testing new features. * Proven ability to diagnose and resolve technical issues. * Experience working with Postman/Datadog. * Familiarity with Git. * Excellent communication and interpersonal skills to manage customer communication. Desirable: * Experience building BAU and production support function. * Engineering or QA background. * Experience working with SaaS B2B enterprise customers. * Knowledge of the insurance or InsurTech industry. * Familiarity with underwriting workflows and schemas. * Exposure to AI or Generative AI technologies. * Experience in configuring and testing SaaS or AI-based products. Why Cytora We’re building the future of insurance and we’re doing it together. At Cytora, now part of Applied Systems, we’re driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you’re more than your role: you’re a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here’s what you can expect when you join us: * Competitive salary * Flexible working and remote options * Professional development budget & conference access * Annual company retreats * A mission-driven culture that puts people first Location This role is remote and we are looking for individuals based in the West Coast or Mid of the USA Additionally, this role is only suited for professionals currently based in the US and have full rights to work as we don't offer sponsorship at this stage. Our targeted starting base salary in the United States for this position ranges from $90,000 to $110,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary: The Manager, ICT Delivery plays a critical role in delivery of complex technology projects and IT services. They combine strategic planning with tactical execution to align team output with broader organizational goals, managing everything from initial scoping to final deployment and post-launch support. They ensure that digital initiatives are executed efficiently, securely and in alignment with GxP standards. They exhibit strong delivery leadership with a deep appreciation for the complexities of the pharmaceutical environment. Essential Functions: • Participate in project planning, execution, risk management, and quality assurance across multiple concurrent initiatives. • Ensure solutions meet regulatory and data privacy requirements, including GxP, 21 CFR Part 11, HIPPA, GDPR and data integrity standards. • Apply and follow appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project needs and compliance considerations. • Collaborate with business, technical teams and vendors to ensure accurate translation of business requirements into technical solutions. • Assume accountability throughout all phases of system development lifecycle from ideation and planning through production support and troubleshooting. Additional activities may include, but are not limited to: • IT Project Oversight - Review project timelines, milestones, risks and budget to ensure delivery stays on track. • Stakeholder Communication & Alignment - Manage expectations, clarify priorities and drive compromise between business needs and technical constraints. • SDLC Compliance – Ensure all system changes follow appropriate lifecycle processes; review documentation for accuracy, completeness, and audit readiness. • Issue Resolution & Operational Support – Assist in the triage of issues / incidents that impact production systems or project timelines. Requirements: Education Bachelor’s degree or equivalent experience in computer science, information systems, engineering or related fields required Experience At least 5 years’ experience delivering IT projects within a regulated industry, ideally pharmaceuticals or life sciences; Familiarity with multiple functional domains (e.g. Quality, Regulatory, Medical, Commercial and/or Clinical); Knowledge of GxP compliance, validation practices and regulated system requirements; Experience with large-scale, global implementations; Experience with enterprise technologies such as Veeva Vault, Salesforce.com, Microsoft Dynamics Technical Skills Proficient in MS Office Suite. Working Conditions: Requires up to 10% domestic and international travel The anticipated salary for this position will be $121,000 to $156,800. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-TT1 #Hybrid #Princeton
Forward Deployed Engineer At Dexory, we believe that real-time data will revolutionise the logistics industry. We are building the ultimate data insights platform that provides companies with unprecedented access to their operations through autonomous data capture and digital twins. As a Forward Deployed Engineer at Dexory, you will sit inside the engineering organisation as an intelligent interface layer between our various engineering teams. Dexory operates with a global fleet of autonomous robots, supported by a 24/7 first-line support team. The Forward Deployed Engineer sits above that layer, taking ownership of complex, ambiguous issues and driving them to resolution or to the right team. You will be one of Dexory’s first Forward Deployed Engineers, representing Dexory at the highest level in customer environments and helping to define how this function operates as we scale. This is a technically demanding role for someone who is as comfortable spotting patterns across weeks of telemetry data as they are at supporting a new customer deployment on the ground. You will query data across logs, databases, and observability tooling, interpret point cloud scan data, and navigate Grafana, AWS, and a range of robotics-specific tooling to investigate issues and understand their root cause. Crucially, you will also use what you learn to improve things — identifying recurring failure modes, feeding structured insights back into the engineering teams, and raising the platform’s reliability across our global fleet. You will also support new customer deployments end-to-end, bridging WMS and network integration questions with robot operational and perception configuration requirements. The right person is defined by their investigative instinct and technical curiosity, not their robotics or logistics background. Domain knowledge is built on the job through close collaboration with the engineering teams. KEY RESPONSIBILITIES * Cross-functional Triage & Investigation: Receive escalated issues from the first-line support team and investigate independently before routing to the relevant engineering teams. Query telemetry data, robot logs, AWS infrastructure, internal tooling and databases — including scan and point cloud data where relevant — to narrow the blast radius of a problem and form a view on root cause before pulling in specialist teams. * Observability & Monitoring: Navigate Grafana dashboards and internal tooling to monitor fleet and site health. Build or extend dashboards and alerting that improve visibility into system performance across deployed sites. Use telemetry data proactively to identify issues before they surface as customer complaints. * New Customer Deployment Support: Work within customer systems to provide white glove deployment support for the Dexory platform end-to-end, covering WMS and ERP integration queries, network and connectivity requirements, robot operational setup, and perception feature configuration. Act as the cross-functional point of contact who can answer or route questions across the full Dexory system. * Intelligent Escalation & Routing: Own the escalation path from first-line support through to the right engineering team. Ensure that when specialist engineers are brought in, they receive a well-structured summary of what has already been investigated, what has been ruled out, and the most likely failure domain. * Customer Communication: Act as a trusted technical advisor to strategic customers throughout deployment and into long-term steady-state operation. Build strong, lasting relationships with customer engineering and operations stakeholders, proactively identifying new opportunities to drive value throughout the lifecycle of an engagement. Run technical workshops and training sessions that drive lasting adoption. Produce clear, professional documentation covering deployment architectures, integration designs, and operational runbooks. * Product & Engineering Feedback: Identify recurring failure patterns across sites and translate them into structured product and engineering feedback. Contribute to internal knowledge bases and runbooks that reduce investigation time for future issues. * Tooling & Automation: Write scripts and tooling that automate repetitive investigation or deployment tasks. Contribute to reusable frameworks that improve the efficiency and consistency of the FDE function as the team grows. REQUIRED QUALIFICATIONS & EXPERIENCE * 4–5+ years of professional solutions engineering or technical operations experience, with a demonstrated ability to advise customer setups and investigate and diagnose complex, multi-system problems independently. * Strong data querying skills: comfortable writing SQL, navigating time-series telemetry data, and pulling structured insight from large, noisy datasets. * Hands-on experience with observability tooling such as Grafana, including building dashboards and using metrics data to diagnose production issues. * Comfortable working in Linux environments: SSH, bash scripting, log analysis, and networking fundamentals. * Experience with cloud infrastructure (AWS or equivalent), containerised deployments with Docker and Kubernetes, and modern data pipeline tooling. * Proficiency in Python or an equivalent scripting language for investigation tooling, automation, and data analysis. * Hands-on experience with AI-assisted development tooling (Anthropic, Google Gemini, OpenAI, or similar). * Strong cross-functional communication skills: able to summarise a complex technical investigation clearly for both engineering teams and customer stakeholders. * High agency with an ability to navigate ambiguity. Comfortable forming and defending an independent view in complex, multi-system situations and driving issues to resolution without close direction. * Willingness and ability to travel internationally to customer sites across Dexory’s global deployment footprint. NICE TO HAVE * Familiarity with robotics systems, ROS2, or point cloud / LiDAR data, or genuine curiosity and aptitude to learn quickly on the job. * Experience with robotics visualisation tooling. * WMS or ERP integration experience (SAP, Manhattan, Oracle WMS, or similar). * Exposure to real-time messaging protocols such as Zenoh, MQTT, or gRPC. * Consulting or structured delivery experience, with familiarity with the discipline of client accountability and project-based delivery. Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results, * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. You will also receive: * Private healthcare via Bupa with 24/7 medical helpline * Life insurance * Income protection * Pension: 4+% employee with option to opt into salary exchange, 5% employer * Employee Assistance Programme - mental wellbeing, financial and legal advice/support * 25 holidays per year * Full meals onsite in Wallingford * Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Systems Administrator - Platform Migration & Merge Specialist Location: Basingstoke (hybrid) Job Type: Fixed Term Contract (Until 31st March 2027) Salary: £50k - 80k (Pro Rated for period of hire June26-Mar27) Reporting To: The IT Director Key Responsibilities: Google Workspace to M365 and M365 to M365 Migrations Role Overview Reporting to the IT Director, this role provides the technical leadership and hands-on delivery required to continue a multi-phase collaboration platform consolidation programme across the group. The programme is migrating several business units onto a single Microsoft 365 tenant, retiring legacy Google Workspace and standalone Microsoft 365 environments along the way. You will be responsible for overseeing in-flight migrations, planning and executing future migrations, and decommissioning environments that have already been transitioned. The work spans Microsoft 365 tenant-to-tenant migrations, Google Workspace to Microsoft 365 migrations, and the coexistence, cutover and stabilisation activities that surround them. Key Responsibilities Migration Delivery * Take ownership of in-flight and upcoming platform migrations, including both Microsoft 365 to Microsoft 365 (tenant consolidation) and Google Workspace Enterprise to Microsoft 365 transitions. * Design and execute migration approaches for mail, calendars, contacts, files, chat and identity, using the Microsoft Migration Toolset (Exchange Online migration, SharePoint and OneDrive migration tooling) and complementary third-party tooling where appropriate. * Manage coexistence periods where dual systems operate in parallel, including mail flow configuration, calendar interop, free/busy visibility, and delta synchronisation. * Plan and execute cutover activities including domain MX changes, primary SMTP swaps, UPN transitions, and the controlled retirement of source environments. * Write and maintain PowerShell scripts that interact with Exchange Online, Microsoft Graph, Entra ID and SharePoint for bulk operations, validation, reporting and automation. Discovery and Analysis * Develop a thorough understanding of source environments before migration, including users, groups, mail, files, shared drives, calendar resources, chat, third-party integrations and operational workflows. * Use Google Admin tools, GAM, Microsoft Graph, PowerShell, Microsoft Migration Manager and other appropriate tooling to query, analyse and report on source data. * Identify migration risks, edge cases and dependencies, including shared mailboxes, delegations, calendar resource booking, SaaS authentication dependencies, and cross-document references such as Google Sheets IMPORTRANGE. * Document findings and recommend approaches to address them. Identity, Licensing and Coexistence * Plan and implement identity strategies that accommodate Entra ID, Google federation and the broader SaaS application landscape during transitions. * Manage licensing transitions across Microsoft 365 and Google Workspace, including Cloud Identity downgrades for retained identity-only accounts. * Maintain mail flow integrity across domains during coexistence, including accepted domain types, forwarding configurations, primary SMTP and alias management. Tenant Decommissioning * Oversee the controlled decommissioning of source environments after successful migration, covering data retention, identity downgrade, licence release and tenant retirement. * Coordinate retention of legacy native content as a safety net where required. * Manage SaaS application transitions from legacy identity providers to Entra ID single sign-on. Stakeholder Engagement and Proposal Support * Provide the technical analysis and detailed planning required by the IT Director and CTO to build migration proposals for leadership approval. * Communicate progress, risks and decisions through Steering Committee forums. * Translate technical detail for non-technical audiences in user communications, change management materials and service desk guidance. Post-Migration Support * Provide hypercare support during and after migration cutovers. * Engage directly with senior stakeholders and VIP users to triage and resolve complex issues. * Iterate on the support model based on real-world feedback and post-migration metrics. What We're Looking For Essential * Strong administrative expertise in Microsoft Entra ID, Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams) and Google Workspace Enterprise. * Proven experience delivering tenant-to-tenant Microsoft 365 migrations and Google Workspace to Microsoft 365 migrations. * Strong PowerShell skills, including writing scripts that interact with Microsoft Graph, Exchange Online and Entra ID for import, export, validation and automation tasks. * Hands-on experience with the Microsoft Migration Toolset (Exchange Online migration, SharePoint Migration Manager, OneDrive migration) and Google Workspace administration tools including GAM. * Practical understanding of mail flow during migration: accepted domain types, MX cutover, forwarding, primary SMTP and alias strategies, and calendar interop configuration. * Experience decommissioning Google Workspace and Microsoft 365 tenants in a controlled way, including identity-only downgrades to preserve SaaS authentication where needed. * Ability to communicate complex technical concepts to both technical and non-technical stakeholders. * Strong analytical and problem-solving skills, with the patience to work through edge cases methodically. * A proactive, solution-oriented mindset and the ability to manage multiple migration workstreams simultaneously. Desirable * Familiarity with third-party cloud migration tooling such as Movebot, CloudM or BitTitan. * Experience administering Atlassian (Confluence, Jira) and Slack, including merging or consolidating instances. * Experience with Intune and Kandji device management during platform transitions. * Awareness of Microsoft Purview sensitivity labelling and DLP, and the impact these have on migration tooling and post-migration document workflows. * Power Platform familiarity for rebuilding migrated automations. Rewards & Benefits * Annual Leave: 25 days + 8 public holidays * Enhanced Pension Scheme: 5% matching * Flexible Working: Hybrid model (2 days in the office per week) * Wellness: Complimentary Unmind app, onsite gym (Basingstoke) * Exclusive Perks: Access to sporting events and tickets, Sony Group Company discounts Equal Opportunity Employer Hawk-Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership status. We value diversity and strive to create an environment where everyone can reach their full potential. Apply Today! This is a fantastic opportunity to join Hawk-Eye Innovations and make a significant impact in sports technology. If you're looking for a role where you can solve real-world problems at scale, we’d love to hear from you!
WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5. 🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. ✨ THE ROLE We’re hiring a Senior Clinical Account Executive to help more GP practices adopt our platform. This opportunity is perfect for GPs wanting impact beyond the consulting room; this is your chance to shape the future of healthcare delivery while staying connected to patient outcomes. You’ll be part of a proven team with deep industry relationships and a track record of innovation. This role is perfect for clinicians ready to use their expertise in a strategic, commercial environment where your insights help us scale. What on offer: * Salary: £45,000 - £75,000 + commission (depends on YOE and interview performance) * Location - Stratford (E.London) - 4 days onsite & 1 WFH WHY NHS STAFF END UP THRIVING HERE The best people in this role deeply understand: * Pressure inside General Practice or the NHS * Patient access challenges * Reception and triage workflows * NHS operational realities * How difficult change can be inside the NHS Your clinical credibility and empathy will matter far more than “traditional sales experience”. You’ll spend your time: * Speaking directly with GP partners, Practice Managers, and their teams * Understanding operational pain points * Explaining how our products can support GP practices * Helping teams improve patient access * Guiding practices from sign-up to go-live WHAT SUCCESS LOOKS LIKE You’ll: * Own a geographic patch * Generate and close new practice opportunities * Build trusted relationships with clinicians and practice teams * Help practices successfully go live on the platform * Improve how we sell and support practices as we scale Targets are ambitious because the mission matters: * 15+ practices live per month * High demo-to-close conversion * Fast onboarding and adoption WHO THIS ROLE SUITS You’ll enjoy this role if you: * Care deeply about improving access to healthcare * Want impact beyond a single practice or clinic * Enjoy communicating and influencing people * Like solving operational problems * Thrive in fast-moving startup environments * Want ownership, progression, and autonomy You probably won’t enjoy this role if you: * Prefer highly structured NHS environments * Want a purely clinical role * Dislike commercial targets or outbound activity * Prefer slow decision-making and consensus culture GROWTH & PROGRESSION Progression comes from: * Closing bigger and more strategic opportunities * Becoming a product expert * Coaching and mentoring others * Helping shape go-to-market strategy IDEAL BACKGROUND We’d especially love to hear from people with experience in: * General Practice * Primary care operations * NHS transformation or commissioning * Clinical leadership * Practice management * Healthtech or digital health * Sales experience is preferred We care more about: * Being highly competitive and target driven * Clinical understanding * Communication skills * High ownership * Energy and adaptability * Ability to build trust quickly 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.
WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5. 🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. 🚀 THE MISSION We have an ambitious mission: to unlock access to healthcare by navigating patients to the right place, first time. We’re going to create a world where every appointment is transparent and bookable, starting in General Practice. We're the team to do this - We were previously ranked 8th fastest growing startup in UK and 33rd fastest in Europe. Now, we are hiring an Account Executive to help us get in front of more practices. Your core focus will be on full cycle sales from lead generation to closing and onboarding practices. You’ll be joining an ambitious sales team with prior experience at Monzo, Revolut, the Civil Service, the NHS, investment banking, consulting, and other VC-backed startups. Everyone works in pairs to own a geographic patch. We work in pairs because we believe it encourages peer learning and healthy team culture. Progression works across three dimensions: 1. Closing bigger deals (larger ACV) 2. Selling more advanced products 3. Training/ coaching other members of the team This is a place to do your life’s best work. 🎯 GOAL EXPECTATIONS Our mission is to unlock access to healthcare. You will contribute by increasing appointment supply. This is achieved through selling more products to more practices. OBJECTIVE 1: CONVERT NEW PRACTICES * You will own a geographical patch and do everything it takes to get at least 10 live practices a week. * You will hone your craft until you achieve a 70% demo-to-sign rate (demo conversion rate) and a 90% sign-to-live rate (funnelling). * You will represent the voice of Healthtech-1 and take pride and care in every interaction with practices. OBJECTIVE 2: GENERATE LEADS * You will create and implement high impact lead gen strategies (e.g. cold calling, email campaigns, events, field sales, referrals, etc.). * You will generate high quality leads using storytelling, data, and research. * You will fill a personal calendar of demos. OBJECTIVE 3: IMPROVE TEAM PERFORMANCE * You will improve team processes on a weekly basis. * You will bring happy conflict in a loving way, no artificial harmony. * You will help the team aim for a stretch target of 15 practices live per person per week. * You aim to delight practices in every interaction and leave practices with a great impression of Healthtech-1 regardless of if they buy or not. 🔍 SCOPE OF THE ROLE YOU FULLY OWN: * Your live practices target * The quality and effectiveness of your outbound campaigns * The GTM strategy for your geographic patch YOU CO-OWN: * The enrichment of your lead list * Keeping the CRM tidy and updated * Booking demos (shared responsibility with Junior Growth Specialists) YOU INFLUENCE (BUT DO NOT OWN): * The way we invest in and deliver inbound campaigns * Product direction via closing the customer feedback loop YOU DO NOT OWN: * Account management * Product roadmap * ICB (enterprise) deals ⚠️ THIS ROLE IS NOT FOR EVERYONE This is a high-agency, high-expectation role in a fast-moving healthtech environment. You probably won’t enjoy this role if you: * Prefer to be told what to do over figuring out what to do * Need significant training and supervision to improve * Aren't comfortable with honest feedback * Don't want to constantly push your work rate You will enjoy this role if you like owning your target and raising the bar around you. "You'll be joining a focussed high growth team that have ambitions to help every single practice in the country, and won't stop until they do so. We're humble, low ego and care deeply about doing our life's best work. This will be a ride of a lifetime." -- Pete Huang, Cofounder & Growth Lead. 📝 30/60 DAY PLAN BY DAY 30: TRAIN UP, EARN TRUST AND GET MOVING 🏃 * Learn the main concepts * practice personas * how a practice works * the NHS system * our products * Build empathy for the NHS through direct exposure * Spend a few days as a GP practice receptionist to understand our customer deeply * Stretch goals, complete some admin! * process documents * complete a triage form * serve a patient * call a patient * Present your Old World to the team * Learn the healthtech-1 style, then develop your authentic style * Watch a demo from each AE * Watch 10 demos * Listen to team mate’s cold calling (1 hour with each AE) * Reflect, summarise and share your style with your manager * Demo, close and onboard practices * independently deliver demos * all activity well documented in CRM * delivered demos at high throughput (assuming you have the leads) KPIs: * 🎯 10 practices live * 🎯 Conversion rate for registrations >50% * 100 lead gen touch-points a week, using at least 3 channels * Proactively report on pipeline activity and health (activity, conversion, results, duration) * Average sign to live <4 weeks * No early churns BY DAY 60: FULL SPEED AND CONSISTENT RESULTS 🏎️ * You’ve high team, product, company knowledge * <1 support ask per 5 practices * You’re competent at completing the full life cycle * 100 lead gen touch-points a week, using at least 5 channels * All activity well documented in CRM * 30 practices self-generated and live in total * No early churns * You’re having team level impact * created 5 support / growth articles * delivered a knowledge share * you’ve helped a team member debug a problem KPIs: * 🎯 20 practices live a month * 🎯 Conversion rate for registrations >60% * Proactively report on pipeline activity and health (activity, conversion, results, duration) * Average sign to live <4 weeks ✅ MUST-HAVE TRAITS * Bias to action - fearless with getting on the phone, bias to action, takes rejection well * Storyteller - High quality and persuasive incredible communicator internally and externally * Outcome driven - focus on the big picture and business goals * Coach-ability - strong internal communication, be able to take on feedback and adjust plan * Tech savvy - understand the stack; Attio etc * Team player - low personal ego, brings happy conflict, and improves ways of working * Clear communicator - communicates appropriately for the setting (e.g. concise or detailed as needed) * Hard working - will go above and beyond to unlock access to healthcare * Personable and refreshing - can build a relationship with a spoon, puts people at ease, makes them happy * Creative - looks beyond the past and present, looking for new high impact opportunities 👍 REQUIRED EXPERIENCE * 2 years of sales experience * Worked in a fast paced startup environment 😊 THE HIRING PROCESS 1. 15min fit check 2. Take home assessment (2-3 hours) 3. 45min CV interview 4. 2-day paid work trial at our offices 5. Principles interview with the founders 6. Offer and references! 🥳 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.