Investment

Vill du kombinera studierna med ett kreativt och affärsnära uppdrag? I den här rollen får du ett tydligt ansvar för att stärka företagets digitala närvaro – från att utveckla nya strategier till att skapa innehåll som väcker nyfikenhet och träffar rätt målgrupp. Om tjänsten Vår kund är ett partnerägt bolag inom fondförvaltning som nu söker förstärkning inom marknadsföring. Verksamheten har fokus på investeringar inom den svenska fastighetsmarknaden och arbetar med att förvärva, utveckla och förädla fastigheter runt om i landet. Med gedigen erfarenhet av transaktioner och en aktiv förvaltningsstrategi utvecklar bolaget sina tillgångar och skapar affärsmöjligheter med attraktiv riskjusterad avkastning för sina investerare. I rollen som marknadsföringsassistent arbetar du nära drivna och ambitiösa kollegor som vill göra det lilla extra på arbetet. Vi söker nu dig som vill bli del av detta kontor som består av 8–10 personer. De ansvarar för den operativa verksamheten inom förvaltning, ekonomi och transaktion och du kommer att fånga upp relevanta och intressanta händelser i verksamheten och omvandlar dem till engagerande innehåll. Vidare ansvarar du för att skapa struktur i bolagets digitala närvaro och säkerställa synlighet mot rätt målgrupper via LinkedIn, bolagets webbplats och Mynewsdesk. Detta är ett konsultuppdrag där du kommer att vara anställd hos Academic Work och arbeta som konsult hos vår kund. Läs mer om vårt konsulterbjudande. Uppdraget är långsiktigt under din studieperiod såvida alla parter är nöjda. Arbetsuppgifter Rollen innebär att operativt och kreativt driva bolagets kommunikation i digitala kanaler och stärka varumärket mot professionella partners och investerare samtansvara för viss intern kommunikation. Här arbetar du i ett högt tempo med stort eget ansvar, där dina idéer snabbt kan bli verklighet. Skapa och publicera innehåll på LinkedIn, bolagets webbplats och Mynewsdesk. Bidra till att öka bolagets synlighet Assistera vid event Vi söker dig som Har minst 1 år kvar av eftergymnasiala studier inom marknadsföring, kommunikation eller liknande Goda kunskaper i svenska och engelska i både tal och skrift då det används i det dagliga arbetet God data- och systemvana Har ett intresse för finans och fastigheter Det är meriterande om du har Grundläggande kunskaper i publicerings- och redigeringssystem. Tidigare erfarenhet från liknande roll För att lyckas i rollen är du driven, målinriktad och kreativ. Du tar ansvar och vill alltid göra ditt bästa, vidare sprider du energi omkring dig och har ett genuint intresse för att lära och utvecklas. Du har en förmåga att arbeta drivet och proaktivt i en miljö med högt tempo. Vi söker nu dig som är bolagets nästa stjärna och kan vara med och utvecklas i samma tempo som dem. Vår rekryteringsprocess Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas. Du som kandidat bär huvudansvaret för att din ansökan är komplett när den skickas in. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess. För våra deltidstjänster behöver du som sökande en annan huvudsaklig sysselsättning på minst 50 %. Exempel på detta är studier, annan anställning, eget företagande, föräldraledighet eller liknande.

YOUR MISSION JOB TITLE: Billing Administrator JOB LOCATION: Belfast TERMS: 6 month (secondment)     THE JOB  This role is for someone who is looking to make a real investment in their career. Reporting to the Billing Manager the purpose of the role is to ensure residential and commercial customers are billed accurately and on time. The post provides an opportunity for a self-starter to contribute to a new company and expand their knowledge as we grow and implement new systems. YOUR PROFILE WHAT WILL YOU BE DOING? * Ensure referred customer billing queries are responded to and resolved within SLAs, making outbound calls and emails to customer as appropriate.  * Administer subscription changes to ensure customers are billed accurately and on time * Support data integrity across systems through internal audit and quality control activities * Work closely with Customer Services and Payment Resolutions to remove issues blocking payment * Processing financial transactions accurately  * Administration of customer refunds, Direct Debit set up, account amendments and manual charges with a high degree of accuracy * With limited supervision, work independently to complete assigned tasks and responsibilities to meet agreed objectives as requested by the Billing Manager.    WHAT WILL YOU BRING? * Recent experience within a billing or finance department, preferably in telecommunications or utilities.  * Proven experience in dealing with complex customer account queries in a customer facing environment. * Proficiency in Microsoft Excel.  * Strong numeracy skills and an eye for detail. * Ability to adapt to new systems.  * Ability to manage changing priorities within tight deadlines while ensuring quality output and delivery of results.  * Ability to communicate in a professional and amenable manner. WHY US? IS FIBRUS FOR ME?  At Fibrus, we put our people first! As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People ‘We invest in People’ standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility.    We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare. We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.    As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain! We’re building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose!   HOW TO APPLY To apply to join the Fibrus Group, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Fibrus.  At Fibrus Limited, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications. Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information.

Job Title: 2nd Line Technical Support Engineer Location: Edinburgh Office Hybrid Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm Salary: £28,000 to £34,000  Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching   WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.   HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on   THE TEAM Our Technical Support team is right at the heart of keeping GoFibre running smoothly. They’re the people who jump on complex incidents, steady the ship during major network events, and make sure our customers stay connected when it matters most. They work across teams, spot issues early, guide the wider operational crew, and keep senior leaders informed so decisions can be made quickly and confidently.   WHAT YOU WILL BE WORKING ON * Troubleshooting, solving and documenting advanced technical incidents and problems related to company products and services * Acting as an escalation point and incident manager of significant network events * Providing support to the Technical Support Manager through major incidents * Providing support and leadership to all members of the operational workforce * Regularly updating senior leadership on current incident and problem workload, owning and escalating faults to resolution * Liaising with internal and external users to ensure incidents and problems are fully understood across a variety of stakeholders * Highlighting and escalating major outages to ensure key decisions are made swiftly and decisively * Network configuration and support across the estate, including backup management, config management, systems administration and related tasks   WHAT YOU WILL BRING TO THE ROLE * Experience in networking principles including TCP/IP * Up‑to‑date knowledge of point‑to‑point and point‑to‑multipoint wireless solutions and diagnosing issues * Extensive experience in managing customer user problems * Hands‑on experience in switching and routing * Knowledge and understanding of an ISP FTTP / FTTC network   We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1

IT Service Desk Team Leader Edinburgh Hybrid  from £50,000 upwards  31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching   THE TEAM As the 3rd Line Service Desk Team Leader, you’ll be managing a small team of Service Desk Analysts, daily operations and BAU activity, whilst serving as the senior escalation point for our most complex and advanced issues. We’re looking for you to be a technical expert who can administer and support our systems, whilst providing great team leadership. If this sounds like you, we want to hear from you!   WHAT YOU’LL BE WORKING ON * Developing and supporting the Service Desk team through coaching and guidance * Taking the lead on complex incidents, acting as the 3rd line escalation expert * Keeping our Azure, M365, Intune, IAM and MDM environments running smoothly * Owning end-to-end office IT operations – from provisioning devices to keeping asset control tight * Championing security best practice across BAU, access, devices and policies * Managing supplier relationships, licensing and renewals, and contributing to budget planning * Keeping Jira, documentation and ITIL processes sharp, accurate and always evolving WHAT YOU WILL BRING TO THE ROLE * Experience building and growing service desk teams that deliver * Up-to-date knowledge of Azure, Microsoft 365 and device management (Intune/MDM) * Thrives on solving complex IT challenges * Thinks proactively about security, embedding least-privilege access and safe ways of working * Decisive and organised, with a big focus on prioritisation and continuous improvement WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1

IT Service Desk Team Leader Edinburgh Hybrid  from £50,000 upwards 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching   THE TEAM As the Service Desk Team Leader, you’ll be managing a small team of Service Desk Analysts, daily operations and BAU activity, whilst serving as the senior escalation point for our most complex and advanced issues. We’re looking for you to be a technical expert who can administer and support our systems, whilst providing great team leadership. If this sounds like you, we want to hear from you!   WHAT YOU’LL BE WORKING ON   * Developing and supporting the Service Desk team through coaching and guidance * Taking the lead on complex incidents, acting as the 3rd line escalation expert * Keeping our Azure, M365, Intune, IAM and MDM environments running smoothly * Owning end-to-end office IT operations – from provisioning devices to keeping asset control tight * Championing security best practice across BAU, access, devices and policies * Managing supplier relationships, licensing and renewals, and contributing to budget planning * Keeping Jira, documentation and ITIL processes sharp, accurate and always evolving WHAT YOU WILL BRING TO THE ROLE * Experience building and growing service desk teams that deliver * Up-to-date knowledge of Azure, Microsoft 365 and device management (Intune/MDM) * Thrives on solving complex IT challenges * Thinks proactively about security, embedding least-privilege access and safe ways of working * Decisive and organised, with a big focus on prioritisation and continuous improvement WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1

Pre Install Survey Technician Circa £30,000 Van, fuel card, 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching Daily travel around the Scottish Borders   WHAT YOU WILL BE WORKING ON * Complete pre-installation surveys for customer orders in line with GoFibre survey standards and processes * Carry out underground route proving activities including rodding, roping and cabling ducts to confirm routes are clear and ready for installation * Assess and span overhead routes to confirm safe clearances, suitable attachment points and overall install readiness * Confirm internal and external fibre routes, entry points, equipment locations and power availability * Capture accurate survey data including notes, photos, route details, materials and install complexity * Identify and clearly document any civils work, blockages, access issues or safety concerns * Work closely with planning, civils and install teams to make sure survey outcomes are actioned correctly * Deliver a professional experience for customers during every survey visit WHAT YOU WILL BRING TO THE ROLE * Experience in fibre installation (FTTP) methods, routing, principles and constraints * Ability to rod and rope underground routes and overhead network infrastructure * Confidence in identifying install risks, access challenges and route feasibility * Excellent attention to detail with accurate record keeping and clear documentation * A safety-first mindset with a strong focus on doing the job right * Full UK driving licence WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1

The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to.  As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses.   Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It’s an inspiring time to join the team!   Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. The role   The purpose of this role is to deliver excellent financial planning, advice, and service to clients via a desk based service model, you will be servicing existing clients with investable assets of up to £250,000. This department of the business is leading in tech adoption to enhance financial planner and client experiences.   This is a growing team, and will provide a fantastic opportunity for those already within Private Client roles or with a Paraplanning background, who hold the level 4 diploma (essential) and are looking to start their career within Financial Planning.    This is a hybrid role, full-time permanent role (35hours a week) - 3 days a week working from the office, 2 can be UK home-based.  

The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to.  As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses.   Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It’s an inspiring time to join the team!   Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. This is a fantastic opportunity for Diploma-qualified individuals currently working in roles such as Paraplanning, Client Management, Mortgage Advice, or Financial Services Administration, who are looking to take the next step into a Financial Planner position. You will begin in a supported, desk-based advisory role, working with an established client bank and gaining hands-on experience delivering advice, building relationships, and developing towards full Financial Planner status. We offer a structured development pathway, with clear progression through to full advisory and beyond, supported by experienced leadership and a highly collaborative environment. Career Development At Titan, we are committed to developing future Financial Planners. Structured progression from trainee/advisory support into full Financial Planner roles Exposure to real client relationships from the outset Ongoing training, mentoring, and support from experienced advisers

The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to.  As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses.   Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It’s an inspiring time to join the team!   Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. The role   The purpose of this role is to deliver excellent financial planning, advice, and service to clients via a desk based service model, you will be servicing existing clients with investable assets of up to £250,000. This department of the business is leading in tech adoption to enhance financial planner and client experiences.   This is a growing team, and will provide a fantastic opportunity for those already within Private Client roles or with a Paraplanning background, who hold the level 4 diploma (essential) and are looking to start their career within Financial Planning.    This is a hybrid role, full-time permanent role (35hours a week) - 3 days a week working from the office, 2 can be UK home-based.  

The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to.  As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses.   Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It’s an inspiring time to join the team!   Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. The role   The purpose of this role is to deliver excellent financial planning, advice, and service to clients via a desk based service model, you will be servicing existing clients with investable assets of up to £250,000. This department of the business is leading in tech adoption to enhance financial planner and client experiences.   This is a growing team, and will provide a fantastic opportunity for those already within Private Client roles or with a Paraplanning background, who hold the level 4 diploma (essential) and are looking to start their career within Financial Planning.    This is a hybrid role, full-time permanent role (35hours a week) - 3 days a week working from the office, 2 can be UK home-based.  

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  About Honor Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.  Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role At Honor, compliance is a competitive advantage—not a gatekeeper. As we expand into new markets, grow our services, and evolve our operating model, our ability to translate complex regulatory requirements into efficient, scalable operations directly enables that growth. We are seeking a Director of Compliance Operations to transform our compliance operations into a proactive function that actively enables Honor’s growth and operational efficiency. Reporting to the VP of Trust & Safety, the Director of Compliance Operations will lead a team of compliance and operations professionals, set the strategic direction for the function, and own day-to-day execution of compliance across the Honor platform. This is a deeply cross-functional role that combines strategy and execution, with regulatory complexity and operational pragmatism, and with people leadership and hands-on problem solving. Success isn't measured simply by maintaining compliance—it's measured by building durable operational systems that make compliance easier, more scalable, and more effective as the business grows.  The ideal candidate brings experience working at the intersection of technology and operations—someone who has successfully partnered with Product and Engineering to build tech-enabled solutions, knows how to make a compelling business case for technical investment, and can translate operational requirements into clear product specifications. Strong generalist instincts, sharp analytical skills, and the ability to see the forest and the trees are essential. About the Team The Compliance Operations team enables Honor's growth by transforming regulatory requirements into scalable operational practices. We partner across Regulatory, Product, Operations, Trust & Safety, Training, Market Leadership, and our Home Instead network to ensure Honor can confidently expand into new markets while maintaining the highest standards of quality, safety, and compliance. As Director of Compliance Operations at Honor, you will: * Set the strategic direction for the Compliance Operations function—defining how Honor manages compliance across employment law and home care licensing as we grow into new markets and expand our service offerings. * Continuously assess for compliance risk and for opportunities to simplify, streamline, or eliminate operational friction in how we meet regulatory requirements. * Own day-to-day compliance execution across all markets, personally stepping in to resolve complex issues while building durable systems and protocols so issues don’t recur. * Partner with Product and Engineering to build tech-first, automated solutions that reduce manual compliance effort and scale our operations—including building the business case for technical investment, defining requirements, and driving implementation. * Lead state licensing audits and audit-readiness programs end to end—identifying gaps proactively, developing remediation plans, and driving closure across internal and field partner teams. * Ensure operational readiness for new markets and service offerings. * Translate regulatory changes into clear, actionable operational requirements, ensuring Legal guidance becomes executable protocol across the business. * Build and develop a high-performing team of 5–10 compliance and operations professionals, setting clear expectations, developing team members, and creating a culture of accountability and continuous improvement. * Develop and own key compliance metrics and dashboards that give senior leadership clear visibility into risk, operational readiness, and efficiency across all markets. Leadership Principles we’ll assess in this role: * Balance Incremental and Radical Change: You operate on two tracks simultaneously. On one, you’re making targeted, practical improvements to close existing compliance gaps and strengthen day-to-day operations. On the other, you’re identifying the larger, system-level changes—in process, technology, or structure—that will make compliance fundamentally more efficient and scalable. You know which track a given problem belongs on, and you move both forward at once. * Tend to Be Right and Think Systemically: You make sound, well-informed decisions by balancing compliance risk against business and operational risk—and you’re comfortable holding both at once. When solutions exist on a spectrum, you find the middle ground that protects compliance without unnecessarily constraining growth or the client experience. You think across markets, teams, and the product ecosystem before you act, and your decisions hold up over time. * Get S*%t Done: You move quickly and with purpose. You bring enough pattern recognition from prior experience to identify what matters, act independently, and deliver results without waiting for a full roadmap. * Identify Problems: You don’t wait for problems to surface—you go looking for them. Through data, deep-dive operational audits, and close attention to what’s happening on the ground, you continuously identify compliance risk, operational risk caused by overly burdensome compliance requirements, and opportunities to improve efficiency. You find root causes, not just symptoms, and you own the solution through to implementation. Core Competencies * Technology & Operations Partnership: Proven experience working at the intersection of technology and operations. Knows how to translate ambiguous operational needs into clear product requirements and drive projects through to delivery. * Strategic Leadership: Thinks beyond current gaps to define what a mature, proactive compliance function looks like at Honor’s scale—and builds the roadmap to get there. * Team Development and Functional Leadership: Experienced people leader with a track record of developing individuals and building high-performing teams.  * Cross-Functional Influence: Operates effectively across organizational boundaries. Navigates competing priorities, builds durable alignment, and drives execution across stakeholders at all levels. * Analytical Rigor: Brings exceptional analytical skills and experience working with large, imperfect data sets to extract meaningful insights. Uses data to identify risk, measure progress, and drive decisions. We’re looking for you to bring: * 8–10 years of experience in operations, product operations, or compliance roles within a technology-first or high-growth company—health tech, logistics, or distributed workforce environments are a strong fit. * Demonstrated experience working at the intersection of technology and operations, including partnering with Product and Engineering teams to define requirements and deliver solutions. * Track record of developing functional areas for scale — building the systems, processes, and team structures that enable the function to get ahead of problems rather than chase them. * Exceptional analytical skills with experience working with large, complex, or imperfect data sets; proficiency with data visualization tools and experience developing operational KPIs. * Strong cross-functional leadership and stakeholder management skills. * Demonstrated people management experience, including developing high-performing teams and managing through ambiguity and change. * Excellent written and verbal communication skills, including the ability to distill complex regulatory or operational topics for non-expert audiences and senior leadership. * Preferred: experience with employment law compliance, home care or healthcare regulation, state licensing, or multi-state regulatory environments. Compensation & Benefits The annual base salary range for this role is $176,400 - $196,000 . Individual compensation will be commensurate with the candidate’s experience and qualifications. Base pay is just one part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero-cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program and Employee Assistance Program.   Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $176,400—$196,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 SENIOR CUSTOMER SUPPORT EXECUTIVE 12-month Fixed-Term Contract (Maternity Cover) Help us build the best customer support team in financial services. Everyone knows the legendary customer service that made Octopus Energy famous. That's exactly what we're building at Octopus Money. We believe financial services doesn't have to feel slow, complicated or frustrating. We want every interaction to leave clients feeling understood, supported and confident that someone genuinely cares about getting the right outcome. We're looking for an ambitious Senior Customer Support Executive to join us on a 12-month maternity cover contract. You'll become one of the most experienced members of our Customer Support team, helping deliver exceptional service every day while playing an important role in shaping how our support function evolves as we grow. Yes, this role starts as a fixed-term contract. But we're also growing quickly, and we're looking for someone we'd love to keep. If you're brilliant, there will be genuine opportunities to help shape and grow our Customer Support team beyond the initial contract. If you're excited by building something exceptional rather than simply maintaining the status quo, we'd love to hear from you. ABOUT THE ROLE Our Customer Support Team Lead is going on maternity leave, creating an opportunity for an experienced financial services professional to step into a senior operational role within a small, high-performing team. You'll work alongside our Customer Support Manager, who is leading an ambitious transformation of the Customer Support function. While she focuses on building the future of the team, you'll be the experienced operational presence that keeps everything running brilliantly day to day. This isn't a traditional customer support role. Customer Support sits at the heart of Octopus Money. The team doesn't just answer client questions - it influences product decisions, improves customer journeys, identifies operational improvements and helps shape new propositions across the business. We believe the people speaking to customers every day are often the people with the best ideas. We actively encourage those ideas and give people the opportunity to make them happen. WHAT YOU'LL BE DOING You'll be the person the team turns to when things get complicated, making sure our clients continue to receive outstanding support while helping us continually improve how we work. You'll: * Deliver exceptional support across email and phone, setting the standard for every client interaction. * Own complex client queries involving investments, ISAs, pensions, withdrawals and platform operations. * Keep our Zendesk operation running smoothly, ensuring nothing falls through the cracks. * Support and guide colleagues when they need an experienced sounding board. * Work closely with teams across Product, Operations and Coaching to resolve issues and improve the client experience. * Spot opportunities to improve processes, remove friction and make life easier for both clients and colleagues. * Help us continually raise the bar for what great customer support looks like. WE'RE LOOKING FOR SOMEONE WHO... Has experience supporting investment or wealth management clients and understands the world of ISAs, pensions and GIAs without needing a lengthy learning curve. Just as importantly, you're someone who: * Is obsessed with creating exceptional customer experiences. * Takes ownership and naturally steps forward when something needs fixing. * Loves improving processes and making things better for customers, teammates and the wider business. * Genuinely enjoys speaking to clients - you find real satisfaction in a good conversation, not just resolving a ticket. * Is comfortable working in a growing business where not every process is fully documented. * Enjoys collaborating across teams to find answers rather than waiting for someone else to solve the problem. * Brings energy, curiosity and ideas for continuous improvement. * Thrives in fast-moving environments where you can genuinely make an impact. * Communicates with warmth, confidence and empathy. YOU'LL PROBABLY ENJOY THIS ROLE IF... * You've worked in investment platforms or wealth management. * You enjoy solving problems that don't have obvious answers. * You get satisfaction from improving how things work, not just completing today's tasks. * You like being trusted to use your judgement. * You want your ideas to influence the wider business, not just your own workload. * You're excited by helping build something rather than simply inheriting it. WHY JOIN OCTOPUS MONEY? We're growing quickly and Customer Support is central to that growth. Over the next 12–18 months we'll be significantly expanding our support function as our business evolves. That means opportunities to help shape new ways of working, influence how the team develops and potentially grow into future leadership opportunities. We can't promise what role that will be today. What we can promise is that if you come in, make a real impact and help us build something exceptional, we'll want you to be part of what comes next. If you're looking for somewhere you can genuinely influence the customer experience, be trusted to make things better and help build one of the best Customer Support teams in financial services, we'd love to hear from you. Base salary: £32,500–£37,000 depending on experience + benefits We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group  We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background.  We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com

🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 We’re looking for a Backend Engineer with solid Golang and database skills to help us build the scalable operations, technology, and processes needed to transform 5 million lives by making high-quality financial support affordable and accessible to employees everywhere. This is an ideal opportunity for a motivated self-starter to accelerate their career, taking a broad and varied role within a rapidly growing company. We pride ourselves on building an inclusive working environment where diversity is celebrated. ABOUT OCTOPUS MONEY 🐙 We’re on a mission to transform millions of lives by building financial resilience and wealth for everyone  🐙 Money shapes every part of life. Yet most people never get the support they need: * Half of Brits reach retirement age without enough to live the life they want * Financial stress is a leading cause of poor mental health * Only 8% of people have access to 1-to-1 financial advice There’s no shortage of information. What people actually need is clarity, guidance and a plan that makes sense for them. That’s where we come in. Octopus Money brings together financial planning, investment expertise and smart technology so people can understand their options and take action with confidence. We help people build a clear plan for their savings, investments and pensions and make investing simple with managed portfolios built by experts. We also support employers who want their teams to feel more secure and in control.  Some people need regulated advice. Others need coaching. Many need both at different points in life. Our service adapts to what each person needs.  We believe everyone deserves money support that works for real life. THE ROLE AND OPPORTUNITY  Our development team is composed of multiple squads, each taking ownership of a vertical within our product. Each squad is composed of a product manager, frontend and backend engineers.  Our front-end stack is built on React with Typescript and leveraging microfrontend deployments. Our backend stack is powered by Golang, providing REST and GraphQL APIs. We are looking for a product minded engineer who wants to deliver meaningful features to our end users. You’ll be a part of a multidisciplinary product engineering team and can collaborate closely with other backend engineers, frontend engineers, product, design and devops.  As the company continues to scale, there will be opportunities to be involved in the technical architecture and strategy for our products and tech stack. You will be responsible for: * Writing, testing and deploying great software * Collaborating with the tech leads and other Engineers on deciding future technologies and processes * Working with modern and new technologies and frameworks * Working in an Agile team * Building relationships with product and devops * Conducting code reviews and pairing with other colleagues We value people who Make every conversation matter You care about how you make people feel. You communicate clearly, listen well and build trust with customers and colleagues. You want every interaction to move things forward. Move with urgency and focus You like getting stuck in. You care about making progress, not perfection. You stay focused on what matters, learn quickly and find smart ways to keep things moving. Own it You take responsibility for your work and the outcomes it creates. You’re comfortable solving problems, making decisions and tackling challenges head on. You hold yourself to a high standard and want to make a real impact. About you Problem solver at heart with an analytical mindset You should be someone who gets excited by complex problems and can find creative ways to solve them no matter what your level of knowledge and experience with the subject matter. You should be able to digest complexity and develop a plan to move forward, without losing sight of the important details. Excellent technical knowledge As an Engineer, you should be an expert in at least one aspect of software development and skilled in other areas. You have learned that delivering great software takes a team and has plenty of pitfalls to avoid. Knowledge and experience required * 3+ years’ expertise in software development using strongly-typed languages (e.g. Go, Java, or similar), with at least 1+ year of commercial experience using Golang. * Product-engineering experience (e.g. solving customer problems, delivering on business goals, working with product managers and frontend teams) with Golang. * Strong experience writing easily-testable and thoroughly-tested code * Data modelling and DB design experience with SQL or NoSQL DBs * Experience delivering cloud-based REST or GraphQL API solutions * Empathetic, proactive and constructive communication skills, with the ability to influence and collaborate effectively across teams * Able to work three days a week onsite at our London office in 33 Holborn, EC1N 2HT  Nice to have (but not essential) * Microservice and integrating distributed systems with messaging and event-driven architectures  * AWS Architecture experience * Experience using Terraform, or other infrastructure as code tooling * Educated to Bachelor's or Master's degree level in Computer Science, Engineering, or a related field In return we offer a base salary of £65,000 to £80,000 DOE + benefits  We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group  We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background.  We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com

Regional Account Manager - Yorkshire 🌏 Field Based + 1 day per week from home 📫 Postcode Coverage: YO, HG, LS, BD, HX, HD, WF, S, DN, HU   💷 Salary: £55k plus yearly company bonus 🛠️ Equipment: Company Car, iPad, Laptop, Phone 💖 Our perks   * 🌏25 days holiday (rising to 28 after 3 years’ service) plus bank holidays, to take time to recharge and do something you love.  * 🤒 Private Medical - via vitality, with reward schemes paid for you and your family. * 🤒 Health cash plan - via Simply Health for employees and children claiming money back for dental, optical, etc. * 👍Pension – Oodle will contribute 5% of your salary into your pension pot to help you save for the future * 🪙Life Assurance - 4 x annual salary - benefit funded by Oodle  * 🥝Free breakfast, drinks and fruit in the office – you can help yourself to cereals, toast, fizzy drinks and lots of fruit.  * 🤟Employee discounts – discounts you can access anywhere, anytime for all major shops.  * 👌1 day volunteer day per year – an opportunity to give back to the community each year. * ⭐Mental health care – 6 free counselling sessions via our EAP (Employee Assistance Programme).  * 🤧Paid sick leave – enhanced company sick pay.   * 👨‍Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers. 🚗 Oodle – who are we? 🚗 Our mission is to empower our customers by delivering simple experiences, straightforward lending products, and compassionate support, from application to final payment – and beyond. Since 2016, we’ve supported tens of thousands of customers on their car buying journey. As an employer, your career is important to us. We’re committed to creating an environment where you can thrive as yourself. We celebrate diversity and inclusion, actively working to make sure every team member feels supported on their journey with us. Our Talent Development team is here to support your growth, providing opportunities for learning, development, and career progression. 🙌 The Role The Regional Account Manager is responsible for managing and growing our dealer base within a specific geographic region. As the face of Oodle in the market, you'll represent our brand and values to dealers across your territory. This role requires a strong relationship builder with proven experience in a business development environment, a strategic thinker who can analyse market data and implement sales strategies. The Regional Account Manager will be the main point of contact for accounts in their region, ensuring their needs are met and driving business growth. What you’ll be doing Account Management * Build and maintain strong relationships with dealers across the assigned region. * Consistently achieve and exceed regional volume and profit targets. * Conduct regular face-to-face dealer meetings to review performance, gather feedback, and identify growth opportunities. * Deliver exceptional service and support to ensure high levels of dealer satisfaction. * Maintain ongoing oversight of dealer behaviour, conduct, and compliance with regulatory requirements, as well as company standards and expectations. * Ensure adherence to Consumer Duty obligations and associated regulatory responsibilities. * Monitor, track, and report on account performance and progress through detailed Account Management reports. * Provide insights and feedback to internal teams to enhance product offerings and services. Business Development: * Identify and pursue new business opportunities meeting our Onboarding criteria within your region. * Pitch to prospective accounts and support them throughout the onboarding journey. * Train and guide new dealers and existing dealers through our systems and criteria. * Participate in industry events and networking activities to expand business contacts * Sales Strategy & Execution: * Monitor and analyse market trends and competitor activities in the region. * Prepare and deliver sales presentations. * Plan and manage a structured schedule of dealer visits across the region, effectively mapping travel and appointments to maximise regional coverage. * Take ownership of diary management, prioritising time and resources to maintain consistent engagement with both existing and new dealer partners. 👋 About you * Target-driven mindset with investment in achieving targets consistently * Ability to build and maintain positive relationships with accounts and internal teams * Strong industry knowledge, with a near-subprime background. * Good understanding of regulatory obligations and expectations * Strong customer-focused attitude * Expertise in negotiating and winning new business * Ability to handle objections * Strong verbal and written communication abilities * Ability to present information clearly and effectively * Strong problem-solving skills * Ability to analyse complex data and develop actionable insights * Ability to manage multiple accounts * Strong diary management and planning skills * Willingness to travel 4 days a week, including overnight stays as required * Strong understanding of dealer businesses and their needs with a finance partner 👩‍💻 Hiring Process  * ☎️ Preliminary Interview (30 mins)  * 📹Face to Face Interview (1 hour) * 📲 Final Interview (45 mins) 💚 Our Values    Our values are our personal brand and form the foundation of what we care about most. They guide us in working towards shared goals and are part of our DNA, kept front of mind by every Oodler when making business decisions. * Think customer – they’re at the heart of everything we do.  * Embrace being human – empathy and diversity make us stronger.   * Strive for awesome – it’s awesome when we do better every day.   * Everyone’s a builder – we’re in this together and we win as a team.   * Bravely honest – we’re honest with ourselves and everyone else.   To find out more about our culture and what happens at Oodle check out our LinkedIn. Oodle is proud to be an inclusive workplace, and we recognise diversity of experience, thoughts and backgrounds lead to better customer outcomes and an environment where our colleagues can thrive. We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures.  We’d love if you could submit your application online, but if you need an alternative method or need reasonable adjustments to take part in the interview process, please email careers@oodlefinance.com. To find out how we handle your personal data, please refer to our Privacy Policy.

At a glance: * Location: Austin or Pasadena * In-office expectation: 2+ days per week * Employment type: Permanent * Salary: $75,000-$90,000 Base + OTE * Why this role exists: To ensure new customers achieve value from their Redgate solutions as quickly as possible — delivering an exceptional onboarding experience, removing blockers, and driving adoption through close partnership with business and technical stakeholders. Redgate Software Redgate brings together people who want to do their best work in an environment built on trust, accountability, and collaboration. We build solutions that help data professionals securely manage the data and databases that their organisations depend on — creating ingeniously simple software that tackles complex database management challenges across the DevOps lifecycle. This is a space that's only becoming more critical as systems scale, data regulations increase, and AI adoption accelerates. AI at Redgate By 2028, Redgate will operate as an expert-plus-agent company — domain experts amplified by AI, delivering customer value at a pace our peers can't match. AI handles the heavy lifting. Our people control the judgement. Everyone at Redgate works with Claude, giving you access to the best AI tools from day one Why join our Customer Success team? * Play a pivotal role in shaping the first experience customers have with Redgate — your work directly influences adoption, satisfaction, and long-term value. * Act as a trusted advisor across both business and technical stakeholders, building deep partnerships that go beyond the initial onboarding period. * Work at the intersection of commercial and technical teams, with real visibility and impact across the business. Core Responsibilities * Deliver an exceptional onboarding and implementation experience that drives adoption of Redgate solutions and ensures customers achieve their intended return on investment. * Build strong partnerships with business and technical stakeholders, demonstrating knowledge and expertise across Redgate's solution areas. * Own and co-manage Onboarding Plans, tracking progress against agreed milestones and KPIs in our CRM systems. * Work closely with internal technical teams to remove blockers, resolve issues, and deliver implementation best practice. * Coordinate with Redgate Professional Services and Premium Support where required, as per customer contracts. * Lead customer meetings — both face to face and virtual — acting as a trusted ambassador for Redgate at all times. What makes you a great fit * Customer-centric by nature — genuinely passionate about helping customers get value from software solutions. * Emotionally intelligent, with strong empathy for both customers and colleagues. * Experienced in a similar role — Onboarding Manager, Customer Success Manager, Account Manager, or equivalent — ideally within software or a software-related industry. * Able to build strong relationships, influence stakeholders, and drive consensus internally and externally. * Comfortable navigating ambiguity and managing change with a project management mindset focused on time-to-value. * Commercially minded and results driven, with strong business acumen and analytical skills. * Familiarity with Database Tooling — including Database DevOps, Automation, Security and Compliance, or Monitoring — is a bonus, but not essential. What's in it for you * A great benefits package, including generous leave, private healthcare, and pension. * Company Bonus Scheme * Strong commitment to your learning and career development through training, mentoring, and growth opportunities. * The chance to make a direct and visible impact on customer outcomes and Redgate's commercial success. What happens next? * Your application will be reviewed by a person — we don't use AI or automated tools to assess applications. Every profile is read by one of our Talent Partners. * You'll hear back within a few days — whether it's a next step or a no, we aim to respond promptly so you're not left wondering. * Our interview process is straightforward and consistent — you'll find more detail on our typical hiring process below, so you know what's coming and why. Belonging at Redgate We believe that people do their best work in an environment built on respect, fairness, and trust — and that diverse perspectives lead to better outcomes. Redgate is an equal opportunity employer, and we make hiring decisions based on skill, potential, and alignment with our values. You can read more about how we approach belonging and inclusion at Redgate on our Belonging at Redgate Page.

Head of Youth & Amateur Products About Hawk-Eye Innovations   Hawk-Eye Innovations, a Sony Sports Technology company, is the technology behind sport's biggest moments. From electronic line calling at Wimbledon and the US Open, to VAR, Goal-Line Technology and Semi-Automated Offside in football, ball tracking in cricket, the TMO in rugby, replay in the NFL, NHL and NBA, and Statcast in MLB, when the world's biggest events need to make the right call, capture the perfect angle, or unlock the next layer of insight, they trust Hawk-Eye. Since 2001 we've been making sport fairer, safer, more engaging and better informed, fusing computer vision, AI and broadcast craft across 25 sports in 100+ countries. Pioneering. Inspiring. Innovating in sport, from the field to the fan. Role Overview   Hawk-Eye's technology has defined elite sport for over two decades. Now, we are embarking on one of the most exciting strategic opportunities in our history: bringing that same world-class capability to the amateur sports market. As Head of Youth & Amateur Products, you will be the driving force behind this mission. This is a rare opportunity to build a new business unit from the ground up, leveraging Hawk-Eye's existing IP, data infrastructure, and brand credibility to unlock a new audience. You will lead across strategy, product development, commercial, and operations, with full P&L accountability and significant headroom to build a team around you. This is a senior entrepreneurial leadership role. You will have the backing of a world-class technology organisation, the expertise from the most successful sports technology officiating company, freedom to operate, and the commercial mandate to deliver meaningful growth. Key Responsibilities   Strategy & Market Development * Define and own the long-term vision and strategic roadmap for the Youth and Amateur business unit. * Identify key sports markets and amateur segments with the greatest opportunity for Hawk-Eye technology adoption. * Conduct market research and competitive analysis to inform strategic decisions and prioritise investment. * Develop and manage business cases for new market entry and product expansion. * Work closely with senior leadership to align Youth & Amateur strategy with wider Hawk-Eye and Sony Sports business objectives. * Monitor industry trends and emerging technologies to ensure Hawk-Eye remains ahead of the competitive curve in amateur sports tech. Product Development * Lead end-to-end development of new Youth & Amateur products; built from the ground up for amateur, grassroots, and recreational markets. * Translate complex, professional-grade technology into accessible, scalable, and affordable solutions without compromising on quality. * Define product requirements, user stories, and success metrics in collaboration with engineering and design teams. * Oversee the full product lifecycle: concept, prototyping, testing, launch, and continuous iteration. * Ensure products meet high standards of usability, performance, and reliability appropriate for consumer and semi-professional markets. * Foster a culture of innovation and continuous improvement within the product team. Commercial * Own the commercial strategy for Youth & Amateur, including pricing models, go-to-market planning, and revenue targets. * Identify and develop partnerships with sporting bodies, clubs, leagues, and retail or digital distribution channels in target markets. * Lead commercial negotiations and manage key stakeholder relationships. * Drive customer acquisition, retention, and growth strategies across amateur sports markets globally. * Collaborate with marketing to develop compelling campaigns and differentiated brand positioning for Youth & Amateur products. * Report on commercial performance against plan, providing clear insight and strategic recommendations to leadership. * Deliver growth expectations and ROI as defined within the agreed business plan. Operations & Team Building * Build and manage the operational infrastructure required to support the Youth & Amateurbusiness unit at scale. * Recruit, develop, and lead a high-performing cross-functional team across product, engineering, commercial, and operations. * Establish processes and frameworks for efficient product delivery, team collaboration, and performance management. * Manage budgets, resources, and timelines to ensure delivery against strategic milestones. * Work cross-functionally with Hawk-Eye's existing technology, engineering, and operations teams to leverage internal capabilities. * Identify and manage third-party vendors, partners, and suppliers as required. * Implement robust reporting mechanisms to track operational performance and drive accountability. About You   You are an entrepreneurial senior leader with a track record of building businesses or business units from early-stage through to commercial scale. You combine strategic clarity with hands-on delivery, and you are motivated by the chance to bring transformative technology to a market that has never had access to it. * Proven senior leadership experience, ideally within sports technology, consumer technology, or a related B2C or B2B2C industry. * Demonstrated track record of building and scaling products or business units; ideally from a standing start. * Strong strategic thinker with the ability to translate vision into actionable plans and commercial outcomes. * Commercially astute, with direct experience owning revenue targets and go-to-market strategies. * Solid understanding of product development processes with the ability to lead cross-functional teams through the full product lifecycle. * Experience working in or alongside amateur, grassroots, or participatory sports markets is highly desirable. * Exceptional communication and stakeholder management skills; able to influence at all levels, from engineers to board. * Entrepreneurial mindset: comfortable with ambiguity, adaptable, and relentlessly driven by results. * Thrives in fast-paced, high-expectation environments where ownership and initiative are rewarded. * Genuinely passionate about sport and the power of technology to transform participation at every level. * A natural leader and talent magnet; someone who builds strong teams and creates an environment where people do their best work.