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OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! YOUR MISSION Join the Carwow Leasey division in Winnersh as a Leasing Administrator and play a pivotal role in our growth. You will empower our sales team by keeping daily operations running smoothly, tackling key administrative tasks, and championing process efficiencies. Beyond the data, you’ll be a key point of contact-cultivating strong, collaborative relationships with our customers, suppliers, and strategic leasing funders to drive Leasey’s continued success. KEY RESPONSIBILITIES The Leasing Administrator role is very much a 'hands-on’ role, where we are looking for someone to work closely with the Fulfilment Manager, and to be proactive in developing and supporting the growth of the department, establishing efficient processes in line with the growth of the business unit. * Owning the operational lifecycle by managing day-to-day dealer relationships, processing orders, and providing proactive updates to our customers. * Taking the lead on administrative duties, including the independent handling of finance documents, delivery bookings, and submitting delivery packs for payout. * Establishing strong professional credibility with our external stakeholders, specifically within our network of Dealers and Funders. * Supporting the health of the team by offering helpful feedback to peers and assisting with the coordination of our collective workload. * Maintaining an open-minded and proactive approach to change, while adapting to new process improvements to ensure there is no friction or bottlenecks. KEY REQUIREMENTS * Experience of working in a similar role within the vehicle leasing industry * An ability to work under pressure and meet team targets * Self-driven, focused, results and quality oriented * Strong negotiation skills * Work as part of a team or on your own initiative * Good organisational & administration skills and able to prioritise workload based on business critical needs * Reliable, resourceful, and approachable * Excellent verbal and written communication skills / Telephone manner * Excellent attention to detail and accuracy * Strong emotional intelligence and people skills * Entrepreneurial spirit with appetite for rapid growth organisation * Knowledge of vehicle leasing and motor industry * Solutions focused and proven ability to pro-actively determine a positive outcome * Computer literate. Must be a proficient user of Microsoft suite of packages including Word, Outlook, Excel and PowerPoint, where needed. INTERVIEW PROCESS * Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow * Step 2: 45 mins video-call with the Hiring Manager * Step 3: 45 mins video-call with the 2 members of our Carwow Leasey team * Step 4: Values Interview WHAT’S IN IT FOR YOU * Hybrid working - minimum 3 days per week in Winnersh * Competitive base salary * Matched pension contributions for a peaceful retirement * Share options - when we thrive, so do you! * Vitality Private Healthcare, for peace of mind, plus eyecare vouchers * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Enhanced holiday package, plus Bank Holidays * 28 days annual leave * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for * Refer a friend, get paid. Repeat for infinite money * Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally. Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
HEAD OF IT OPERATIONS EDINBURGH HYBRID SALARY CIRCO £70,000 LEAD THE TECHNOLOGY THAT KEEPS GOFIBRE CONNECTED We're looking for an experienced Head of IT Operations to lead our IT Operations and Cyber Security functions, ensuring our technology estate is secure, reliable, scalable and ready to support our continued growth. The role is responsible for managing the team and the day-to-day performance of our infrastructure, cloud services, networks, cyber security, service management and end-user technology environments. WHAT YOU'LL BE DOING * Leading IT Operations and Cyber Security across the business. * Driving the performance, availability and resilience of GoFibre's technology estate. * Delivering service excellence through strong SLA, KPI and service management practices. * Leading incident, problem and change management activities. * Ensuring cyber security controls remain effective and aligned to business needs. * Managing technology suppliers, partners and third-party services. * Developing and inspiring an experienced team * Driving continuous improvement and operational efficiency. * Supporting the delivery of GoFibre's wider technology strategy. WHAT WE'RE LOOKING FOR * Significant leadership experience within IT Operations, Infrastructure, Service Management or Technology Operations. * Strong knowledge of Microsoft 365, cloud services, networking, infrastructure and end-user computing. * Experience leading cyber security operations and managing technology risk. * A proven track record of improving service performance and operational maturity. * Experience managing major incidents, change management and service delivery. * Commercial awareness that enables a supplier management experience. * Experience building, coaching and developing high-performing teams. * ITIL qualification or equivalent experience (desirable). WHY JOIN GOFIBRE? At GoFibre, we're proud of our values-driven culture and our mission to bring better broadband to communities across Scotland. In return, you'll get: * 31 days holiday including public holidays. * Hybrid working. * Enhanced pension scheme. * Life assurance. * Employee Assistance Programme. * Gym and Retail discounts. * Ongoing learning and development opportunities. * The opportunity to shape and lead a critical technology function. WHY CHOOSE GOFIBRE? * Make a genuine impact in one of Scotland's fastest-growing telecoms businesses. * Shape how technology services are delivered across the organisation. * Work with an ambitious and collaborative leadership team. * Lead transformation, drive improvements and influence strategic decisions. * Help connect communities and support Scotland's digital future. Ready to lead the technology that keeps GoFibre connected? Apply today.
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. This position requires being onsite two days a week in our Princeton, NJ HQ. This is note a remote opportunity. Summary of Job: The Senior Medical Director, Global Medical Affairs – Oncology is responsible for leading the development and execution of global medical affairs strategies for oncology programs, with a focus on myeloid malignancies. This role provides medical and scientific leadership across assigned assets and supports the integration of medical strategies with broader corporate objectives. The incumbent will lead global medical activities related to evidence generation, scientific communication, and external engagement, including collaboration with alliance partners and key external stakeholders. The position works cross-functionally with Clinical Development, Commercial, Regulatory, Market Access, and other internal teams to ensure alignment and effective execution of medical affairs initiatives. This role requires deep expertise in oncology and or hematology, strong strategic and analytical capabilities, and the ability to lead complex, cross-functional initiatives in a global environment. Essential Functions: * Lead the development and execution of global medical affairs strategies for assigned oncology assets, including pre-launch planning, lifecycle management, and long-term strategic initiatives focused on myeloid malignancies. * Serve as the primary global medical scientific lead for healthcare decision-makers and external stakeholders, facilitating scientific exchange regarding disease state management and the clinical and economic value of oncology products. * Collaborate cross-functionally with Clinical Development, Research & Development, HEOR, Market Access, Commercial, Regulatory, and other internal stakeholders to ensure alignment of medical strategies with corporate and portfolio objectives. * Lead integrated evidence generation strategies and medical data generation plans, including company-sponsored clinical trials, investigator-sponsored studies, and real-world evidence initiatives. * Provide strategic medical leadership for alliance partnerships by collaborating with partner companies to align on shared medical strategies, evidence generation activities, and external engagement plans across joint oncology programs. * Oversee the execution and quality of ongoing medical affairs studies and activities to ensure scientific rigor, compliance with regulatory requirements, and alignment with organizational objectives. * Identify evidence gaps, emerging scientific trends, and external insights to inform medical strategy, portfolio development, lifecycle planning, and stakeholder engagement activities. * Build and maintain strategic relationships with key opinion leaders (KOLs), healthcare systems, advocacy organizations, payer organizations, and other external stakeholders globally. * Represent the organization at scientific congresses, advisory boards, investigator meetings, and other external forums to communicate medical and scientific data and support organizational thought leadership in oncology. * Coordinate global medical affairs activities with alliance partners and internal stakeholders to support seamless execution of shared medical initiatives and external engagement strategies. * Provide leadership, coaching, and development for direct reports and/or junior medical affairs team members, including performance management, mentoring, and fostering a collaborative, high-performing team culture. * Supervise and manage assigned personnel, consultants, vendors, and external collaborators, as applicable, to ensure effective execution of medical affairs objectives and adherence to company policies and compliance standards. Job Requirements: Education Medical Doctor. Board certification and/or subspecialty training in Oncology and/or Hematology preferred. Experience * Minimum of 10 years of experience in Medical Affairs within the pharmaceutical and/or biotechnology industry, including significant experience in oncology; hematology and/or myeloid malignancy experience strongly preferred. * Combination of Global and Regional/Country Medical Affairs experience strongly preferred, including experience supporting global product strategy and execution. * Demonstrated experience developing and executing global medical affairs strategies across multiple stages of the product lifecycle, including pre-launch and post-launch activities. * Proven track record of leading cross-functional initiatives and influencing matrixed teams across Medical Affairs, Clinical Development, Commercial, HEOR, Market Access, and Regulatory functions. * Experience leading evidence generation activities, including company-sponsored studies, investigator-sponsored research, and/or real-world evidence initiatives. * Demonstrated success engaging with external stakeholders, including key opinion leaders (KOLs), healthcare decision-makers, advocacy organizations, and payer audiences in global markets. * Proven ability to collaborate effectively with alliance partners, external collaborators, and co-development/co-commercialization partners. * Strong people leadership capabilities, including mentoring, coaching, and direct management of medical affairs personnel and/or cross-functional teams. * Proven ability to represent the organization at scientific congresses, advisory boards, investigator meetings, and other external scientific forums. * Strong knowledge of HEOR disciplines, biostatistics, clinical trial design, and evidence-based medicine principles. * Exceptional interpersonal, communication, presentation, and organizational skills. * Strategic thinking with demonstrated ability to influence stakeholders across matrix environments. Technical Skills * Strong knowledge of oncology medical affairs, including evidence generation, scientific exchange, and product lifecycle support within global markets. * Advanced understanding of HEOR disciplines, biostatistics, clinical trial design, real-world evidence, and evidence-based medicine principles. * Strong scientific acumen with the ability to interpret, analyze, and communicate complex clinical and scientific data to diverse stakeholder audiences. Physical Demands: Normal office environment with prolonged sitting and extensive computer work. Working Conditions: Requires up to 35% domestic and international travel The anticipated salary for this position will be $256,800 to $335,400. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-JC1 #LI-Hybrid
FIELD SALES EXECUTIVE £26,227.50 BASE SALARY | UNCAPPED COMMISSION | £4,000+ LOYALTY BONUSES | COMPANY CAR & FUEL CARD EVERY DOOR IS A NEW OPPORTUNITY. READY TO MAKE IT COUNT? At GoFibre, we don't just connect homes, we connect people, communities and careers. We're proud of our supportive culture, where hard work is recognised, success is celebrated and everyone has the opportunity to grow. Whether you're looking for your first sales role or a fresh challenge, we'll invest in you from day one. Take the first step today. Your next conversation could be the start of an incredible career with GoFibre. WHAT YOU'LL BE DOING This isn't a desk job. You'll be out in the community, meeting people face-to-face and introducing them to the benefits of GoFibre. * Knock on 100+ new doors every day, creating opportunities and building relationships. * Have genuine conversations with homeowners about the benefits of full fibre broadband. * Help customers find the right GoFibre package for their home. * Turn conversations into sales and achieve personal targets. * Represent the GoFibre brand with confidence, energy and enthusiasm. WHAT WE'RE LOOKING FOR * Great communicators who genuinely enjoy talking to people. * Positivity, determination and resilience. * Comfortable being on your feet and outdoors for most of the day. * Motivated by targets, rewards and unlimited earning potential. * Eager to learn, develop and succeed. A full UK driving licence is essential. WHAT YOU'LL EARN * £26,227 guaranteed annual salary * Uncapped commission – the more you achieve, the more you earn * Loyalty bonuses worth over £4,000 * Full training from day one * Ongoing coaching and development PLUS, YOU'LL ENJOY * Company car * Fuel card * 31 days' holiday * Private healthcare * Enhanced pension scheme * Gym & Retails Discounts * Employee wellbeing support WORKING HOURS Monday to Friday | 12:00pm – 8:00pm and weekends on rotational basis Your mornings are yours. Hit the gym, walk the dog, run errands or simply enjoy a slower start before heading out to meet customers. APPLY NOW AND DISCOVER WHERE THE NEXT DOOR COULD TAKE YOU. #LI-SN1
IT Service Desk Team Leader Edinburgh Hybrid from £50,000 upwards 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching THE TEAM As the 3rd Line Service Desk Team Leader, you’ll be managing a small team of Service Desk Analysts, daily operations and BAU activity, whilst serving as the senior escalation point for our most complex and advanced issues. We’re looking for you to be a technical expert who can administer and support our systems, whilst providing great team leadership. If this sounds like you, we want to hear from you! WHAT YOU’LL BE WORKING ON * Developing and supporting the Service Desk team through coaching and guidance * Taking the lead on complex incidents, acting as the 3rd line escalation expert * Keeping our Azure, M365, Intune, IAM and MDM environments running smoothly * Owning end-to-end office IT operations – from provisioning devices to keeping asset control tight * Championing security best practice across BAU, access, devices and policies * Managing supplier relationships, licensing and renewals, and contributing to budget planning * Keeping Jira, documentation and ITIL processes sharp, accurate and always evolving WHAT YOU WILL BRING TO THE ROLE * Experience building and growing service desk teams that deliver * Up-to-date knowledge of Azure, Microsoft 365 and device management (Intune/MDM) * Thrives on solving complex IT challenges * Thinks proactively about security, embedding least-privilege access and safe ways of working * Decisive and organised, with a big focus on prioritisation and continuous improvement WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1
IT Service Desk Team Leader Edinburgh Hybrid from £50,000 upwards 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching THE TEAM As the Service Desk Team Leader, you’ll be managing a small team of Service Desk Analysts, daily operations and BAU activity, whilst serving as the senior escalation point for our most complex and advanced issues. We’re looking for you to be a technical expert who can administer and support our systems, whilst providing great team leadership. If this sounds like you, we want to hear from you! WHAT YOU’LL BE WORKING ON * Developing and supporting the Service Desk team through coaching and guidance * Taking the lead on complex incidents, acting as the 3rd line escalation expert * Keeping our Azure, M365, Intune, IAM and MDM environments running smoothly * Owning end-to-end office IT operations – from provisioning devices to keeping asset control tight * Championing security best practice across BAU, access, devices and policies * Managing supplier relationships, licensing and renewals, and contributing to budget planning * Keeping Jira, documentation and ITIL processes sharp, accurate and always evolving WHAT YOU WILL BRING TO THE ROLE * Experience building and growing service desk teams that deliver * Up-to-date knowledge of Azure, Microsoft 365 and device management (Intune/MDM) * Thrives on solving complex IT challenges * Thinks proactively about security, embedding least-privilege access and safe ways of working * Decisive and organised, with a big focus on prioritisation and continuous improvement WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1
Pre Install Survey Technician Circa £30,000 Van, fuel card, 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching Daily travel around the Scottish Borders WHAT YOU WILL BE WORKING ON * Complete pre-installation surveys for customer orders in line with GoFibre survey standards and processes * Carry out underground route proving activities including rodding, roping and cabling ducts to confirm routes are clear and ready for installation * Assess and span overhead routes to confirm safe clearances, suitable attachment points and overall install readiness * Confirm internal and external fibre routes, entry points, equipment locations and power availability * Capture accurate survey data including notes, photos, route details, materials and install complexity * Identify and clearly document any civils work, blockages, access issues or safety concerns * Work closely with planning, civils and install teams to make sure survey outcomes are actioned correctly * Deliver a professional experience for customers during every survey visit WHAT YOU WILL BRING TO THE ROLE * Experience in fibre installation (FTTP) methods, routing, principles and constraints * Ability to rod and rope underground routes and overhead network infrastructure * Confidence in identifying install risks, access challenges and route feasibility * Excellent attention to detail with accurate record keeping and clear documentation * A safety-first mindset with a strong focus on doing the job right * Full UK driving licence WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1
The role… At Soho House the Food & Beverage Director is responsible for maintaining the local properties food and beverage (F&B) operation in conjunction with the General Manager. As the Food & Beverage Director, your primary responsibility is to uphold Soho House service standards and create an approachable yet elevated atmosphere for members, guests and staff within the Club, Roof, Events Space and/or Room Service (if applicable). In this role you will also oversee forecasting, business improvement plans and manage payroll/labor, budgets and revenue. A successful Food & Beverage Director is a proven leader who thrives in fast-paced and demanding work environments. Someone who is not afraid of rolling up their sleeves to get the job done, customer centric, keen eye for detail while also encompassing a strong business acumen and problem solver. Main Duties * Partner with General Manager to develop, enhance and create systems that encourage efficient and effective service standards that elevate members, guests and staff experience * Implement and lead staff training to educate on product awareness to Soho House & Co.’s food program and drink initiatives through story-telling, demos, guest speakers, “Cook House & House Tonic” and “Club School.” * Collaborate interdepartmentally to ensure all member and guest experiences are supported by various members of the team and are briefed on expectations to always execute top-notch service * Partake in the recruiting process by identifying talent gaps working with People & Development/Recruitment to attract/acquire talent as well as provide interview evaluation following the interview * Support new hire on-boarding and training to ensure the Food & Beverage (F&B) / Floor team is polished, elevated and approachable * Adhere to local and state regulated Health & Safety guidelines as well as Soho house & Co. global standards by liaising with internal and external stake holders to promote a clean and safe work environment * Develop innovative revenue channels that result in profit streams and support achieving/overachieving goals * Partner with membership to gather members’ feedback and develop initiatives that address and highlight concerns Required Skills/Qualifications * Must have 5+ years’ experience in food & beverage operations with a proven track record of leading a professional, efficient, high quality, service-oriented operation in a fast paced and demanding environment * Must have excellent interpersonal/relationship building skills * Must have supervisory, coaching and staff development experience * Must have a strong business aptitude * A four-year Degree in Hospitality and/or Restaurant Management preferred, but not required Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.
The Role… At Soho House the Housekeeping Manager is experienced a housekeeping professional with a keen eye for detail and customer service. Primary responsibilities include management of housekeeping staff, inspecting guest rooms, training, coordinating and delegating tasks, and providing quality service to all guests who come to Soho House. A successful Housekeeping Manager plays a strategic role in liaising between departments, managing budgets, vendors and staff to ensure members and guest experience is always top-notch. Main Duties * Responsible for the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces * Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. As well as staff performance, conducting appraisals and strategize with leadership to assess staff performance and development while maintaining professional relationships * Purchase, re-order and maintain housekeeping supplies and inventory * Conduct pre-shift meetings, inspections of all rooms, concourses, clubs, seating areas and public areas * Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post shifts * Uphold the highest standards of cleanliness, safety, and conduct * Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event * Ensures the proper maintenance of all equipment; plan for repair and/or replacement of used and damaged equipment. Planning and organizing accommodation * Coordinating guest and staff laundry services and ensures that charges are posted accurately and in a timely manner * Knowledge of OSHA and safety standards within Housekeeping department. Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable Required Skills/Qualifications * Minimum of 7+ years of previous experience managing a team of housekeeping employees through motivation, coaching and development * The ability to anticipate customer needs, change goals and direction quickly and multitask * Working knowledge of rooms management systems * Advanced knowledge of Housekeeping process and procedures * Proven experience supervising housekeeping departments of 15+ employees * Ability to maintain a budget and proven excellence in customer service * Capable of using independent judgment/solid decision-making skills ability * Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization. * Self-motivated to accomplish goals, with a strong sense of responsibility * Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases). * Demonstrated sound organizational, coordinating and personal interface skills. * Demonstrated excellent written and verbal communication skills. * Proven job reliability, diligence, dedication and attention to detail. * Must be flexible with working nights, weekends, and holidays (when applicable) Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role: We are looking for a Care Pro Relationship Manager who can develop and execute a consistent staffing strategy that supports exceptional experiences for both our Clients and Care Pros (caregivers). This role is at the heart of our mission—balancing the needs of clients and the wellbeing of Care Pros through thoughtful staffing, strong relationships, and close collaboration with the Client Manager. As a Care Pro Relationship Manager, you will proactively engage and build trusted relationships with our Care Pros, ensuring they feel valued, supported, and set up for success. You’ll lead with empathy and operational rigor, driving staffing strategy and execution that enable seamless client care and a sense of purpose and belonging for every Care Pro. This is a remote position, with several openings available to support our various markets. The role follows a Monday–Friday schedule, 8:00 a.m. to 5:00 p.m. Eastern Time Zone schedule. Flexibility to occasionally respond during evenings or weekends may be required. About the Team: At Honor, we are redefining what homecare can be — blending world-class operations, innovative technology, and compassionate service to transform the industry. Our Operations Team is the engine of our home care platform, built on two essential, highly collaborative functions. Client Managers own the client experience and drive business growth by focusing deeply on satisfaction, quality, and long-term relationships. Working in tandem, Care Pro Relationship Managers ensure the success of our vital field staff by supporting the Care Pro experience — driving exceptional staffing outcomes through the best quality matches, fostering engagement, and strengthening retention. Together, we deliver a seamless, high-quality, and scalable care experience for both our clients and the Care Professionals who make it all possible. As a Care Pro Relationship Manager at Honor, you will: Oversee and execute market staffing strategy * Develop and manage market staffing strategy through consistent Care Pro outreach and relationship building, staffing best practices, schedule building and adherence, and creative staffing processes while utilizing innovative tools. * Work in tight coordination with the Client Manager to understand specific Client context and care plans, suboptimal matches, and schedule nuances, in order to create the best scheduling match possible. * Ensure that you quickly mobilize newly hired Care Professionals to get them work quickly and efficiently. Provide exceptional service to Care Pros * Support Care Pros in the market by being their primary point of contact and providing actionable feedback and coaching to enable their success at every visit. * Foster relationships with Care Pros in the market to facilitate quality matches between Care Pros and clients with a focus on client and Care Professional retention. Coordinate closely with Client Manager to execute care delivery * Align with Client Manager on daily and weekly market priorities. * Communicate seamlessly to ensure scheduling decisions and Care Pro performance feedback are executed in a timely manner. * Share critical feedback and updates from Care Pros that impact Client Manager workflows. * Support Client Manager on partner communication, client experience tasks, or billing / collections efforts as needed. Partner across Honor to deliver a seamless experience * Prioritize work with the market team to meet the dynamically changing needs of partners, clients and Care Professionals, including triaging and completing tickets and delegating work. * Work with the market team to manage real-time questions, issues, or changes relating to clients. * Work directly with Care Pro Performance teams to ensure consistent Care Professional performance management experience. * Work cross-functionally to provide feedback and to support to other internal efforts such as CPHR, Trust and Safety, Recruiting and Training. We’re looking for you to bring: * 3+ years of experience in a complex client, patient management, or high-volume customer service role; staffing experience strongly preferred * Proven commitment to exceptional service and sensitivity to client and caregiver needs, with a strong focus on delivering high-quality care experiences * Background in operations or healthcare/home care environments preferred * Exceptional relationship management, communication, and interpersonal skills * Strong analytical and problem-solving abilities with a data-informed approach to staffing and scheduling * Comfort with technology; experience using scheduling, CRM, or workforce management systems a plus * Excellent organizational skills and ability to manage multiple priorities in a fast-paced, dynamic environment * Adaptable and resilient, with a proactive, solution-oriented mindset * Collaborative team player with experience partnering cross-functionally Key Performance Indicators for this role: * Phone answer rate * Ticket management * Schedule consistency * Visit fulfillment Leadership Principles in Action as Care Pro Relationship Manager: Honor’s Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following are particularly relevant to this role: * Are Mission First: Leaders demonstrate a genuine passion for our mission. They prioritize decisions and activities that move the mission forward. * Relentlessly Focus on Clients: Leaders always start with the client and work backwards. They are maniacally focused on creating solutions that lead to better care for our clients. * Always Push: Leaders set a high bar for themselves and others. They know that mediocrity isn't an option; they set ambitious goals, always strive for better, and commit to delivering top-notch service and outcomes. * Identify Problems: Leaders have a keen sense that an identifiable problem is present. They identify it, determine the root cause and propose a solution. Leaders ensure solutions are implemented and partner as necessary. * GSD (get stuff done): Leaders make tangible progress, delivering quality and timely results. When looking at their accomplishments over the course of a month, it's staggering what they have accomplished and how much they have moved the organization forward. The annual base salary for this role is $64,000-$68,000. Individual compensation will be commensurate with the candidate's experience and qualifications. Base pay is just one part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, Employee Assistance Program. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief. #LI-AN1 Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $64,000—$68,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Early Years Apprenticeship Scheme – at any of our Fennies Nurseries * Salary: Up to £27,262 per year * Bonus: Potential to earn a further £1,000 in bonus * 4-day or 5-day working week available Start your career in early years while gaining a recognised qualification. At Fennies, we believe great childcare starts with great people. You don’t need previous nursery experience to join us – just a genuine passion for working with children and a willingness to learn. As an Early Years Apprentice, you’ll earn while you learn, gaining hands-on experience in a nursery while working towards your Level 2 Early Years Practitioner qualification with a leading training provider. Why join Fennies? We support our apprentices with great benefits, structured training and clear career progression. Competitive salary and bonus * Up to £27,262 annual salary * Performance-related bonuses up to £1,000 * £500 referral bonus * Childcare discount Work-life balance * Choice of a 4-day or 5-day working week * 20 days annual leave increasing by 1 day per year of service (up to 25) plus bank holidays Wellbeing benefits * BUPA Wellbeing Support * Free daily meals from the Fennies Café * Summer BBQs, Christmas events, company celebrations and Apprentice Week events * Recognition and reward through the Fennies Club long service awards Career development * Work towards the Level 2 or 3 Early Years Practitioner qualification * Structured apprenticeship programme (typically 12 months) * Dedicated trainer with regular coaching and check ins * Blended learning, including on-the-job training, workshops and online sessions * Support to progress to Level 3 Early Years Educator * Personalised development plans, mentoring and support About the Role As an Early Years Apprentice, you’ll work as part of a supportive team while learning the skills needed to become a qualified early years professional. You will: * Support children aged 0-5 during play, learning activities and daily routines * Help create experiences that encourage curiosity and development * Work alongside experienced educators to keep the nursery safe, organised and welcoming * Build warm relationships with children and their families * Support children’s confidence, independence and wellbeing * Learn how to observe children’s development and contribute to their learning journeys You’ll gain real experience every day, helping children grow through play, exploration and meaningful interactions. Your Apprenticeship journey with Fennies This is a structured training programme designed to set you up for long-term success in early years. During your apprenticeship, you will: * Learn essential skills in child development, safeguarding and early years practice * Complete off-the-job training (around 6 hours per week) alongside your role * Build a portfolio of evidence to demonstrate your progress * Receive regular support from your trainer and Nursery mentor * Complete an End Point Assessment (EPA) to achieve your qualification Upon completion, you’ll be a qualified Early Years Practitioner with opportunities to progress at Fennies or the wider early years sector. What we’re looking for You don’t need previous nursery experience – we’ll provide the training and support you need. We’re looking for someone who is: * Friendly, patient and caring * Interested in working with children * A positive team player who enjoys working with others * Reliable and motivated to learn new skills * Ideally you will have Maths and English (Grade 4/C or above) or a willingness to work towards them. Most importantly, you bring enthusiasm, curiosity and a desire to build a meaningful career. Who is this role perfect for An Apprenticeship could be a great fit if you: * Are you starting your career after school or college * Want to earn while gaining a qualification * Are you looking to start a meaningful career * Have experience in care roles and enjoy working with people * Have worked as a teaching assistant, nanny or babysitter * Looking for a career change into childcare/education * Want a role where every day is active, rewarding and different * Want to join a company that is committed to building exceptional places to work. You don’t need previous nursery experience – we’ll provide the training and support you need to succeed. Become part of the Fennies DNA We’re family-owned and family-run; this guides our culture, our decision-making, and what it feels like to be part of our team. We have a strong sense of community, with connections that bring us together and the systems and processes that mean our educators can focus on what they do best. Quality matters to us – starting with our people and curriculum - through to our beautiful buildings and inspiring environments. We’re investing in Fennies, in our teams, and into the education we provide our children. Our People Promise inspires us to build the kind of culture that is ambitious, passionate and supportive. We provide the environment where you can: * Be Yourself * Come Together * Be All In * Go Further If this sounds like you, or you just want to know more about what it means to be part of the Fennies family, make contact with us today for a chat. Take your next steps with Fennies Our friendly Talent Recruitment team are here to answer any questions you may have about Fennies – call us to discuss the role, or if you’re just curious about what it’s like to work at Fennies, let us know, and we’ll be happy to answer any questions. Our Talent Recruitment team can be contacted by: Phone: 0208 770 3222 By email: recruitment@fennies.com Or by making an application: https://fennies.com/contact-us Diversity and Inclusion At Fennies, we celebrate diversity and believe inclusive teams create stronger learning environments for children. We welcome applicants from all backgrounds and are committed to creating a workplace where everyone feels valued and supported. Safeguarding Fennies is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and provide proof of identity. In line with Safer Recruitment guidance, online searches (including social media) may be conducted for shortlisted candidates. IGREEN #LI-DNI Apprentice 9
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: Purpose of the role The Assistant Manager, Purchase to Pay (PTP), is part of a team responsible for performing day to day tasks within the Purchase to Pay (PTP) function covering Accounts Payable, Expense and Payment, as well as Month End Closing process and some other specific accounting activities related to the stream. The Team Lead will be required to handle activities for any of the subfunctions within the PTP function as assigned by the PTP manager. Key responsibilities include accurate and timely recording and payment of vendor invoices, statutory payments, employees claim and intercompany transactions in accordance to the defined SLAs/KPIs while adhering to Company policies and procedures as well as relevant legal and statutory requirements. The Assistance Manager will work with management to drive the implementation of global process initiatives to streamline and/or automate the PTP process which includes system enhancement and process improvement. The Assistance Manager will assist Manager to lead PTP team, measure team members KPI, plan for team members back up and continueos arrange knowledge transfer or referesher to team members. What you'll be doing: Job Description: Invoicing and Payments: Ensuring quality in terms of accuracy and completeness on invoicing and payments transactions are processed. Ensuring invoicing and payments transactions are processed within agreed timelines in accordance with SLAs. Oversee month end PTP process to ensure timely completion of closing and reporting. Manage and monitor PTP process with proper controls and high attention to detail to ensure complete, accurate and timely payment processing to vendors, providing accurate and timely management information and reconciliations as required. Stakeholder Management: Liaise with internal/external stakeholders as and when necessary Organize and coordinate Service Review Meeting Continuous Improvements: Implement best practices and proactively identify, propose and implement continuous improvement opportunities in existing processes within the team Leadership and People: Perform people management responsibilities, which include planning & assigning tasks, and team performance appraisal, coaching & development Others: Support and participate in transition of Operating Companies activities to WPP SSC MY. Plan, implement and manage new systems implementation invoving the PTP process together with project implementation team. Assist in other functional areas when needed. Provide PTP related advice and information to staff and be the first level of escalation party to assist staff to resolve the daily operation issues. Regularly track and resolve outstanding issues and escalate to Finance Operations Manager if required. Other Responsibilities: Assist in managing transition activities with the Project Team Other responsibilities as assigned by the Manager What you'll need: Qualifications Degree in Finance & Accounting or related field with relevant mix of qualification and experience > 8 years of relevant experience in similar role or Assistance Manager in shared service environment. Minimum 3 years supervisory experience Basic knowledge of fundamental accounting concepts, practices, and procedures Having shared service centre experience is preferred Knowledge of SOX Compliance norms relating to the process Experience in using ERP system is an added advantage Skills and Competencies Fluent written and spoken English Strong interpersonal skills Teamwork - Able to communicate and work within a team environment Proactive – Time management and Organization skills Project Management and Analytical skills Attention to Details - Ability to maintain high level of accuracy in preparing and entering information to the AP System and Banking Portals Time management and Organization skills Ability to handle high volume task and able to adapt complex work environment Able to communicate and work within a team environment Excel skills mandatory Familiar with Office 365 Willing to travel overseas if required Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 SENIOR CUSTOMER SUPPORT EXECUTIVE 12-month Fixed-Term Contract (Maternity Cover) Help us build the best customer support team in financial services. Everyone knows the legendary customer service that made Octopus Energy famous. That's exactly what we're building at Octopus Money. We believe financial services doesn't have to feel slow, complicated or frustrating. We want every interaction to leave clients feeling understood, supported and confident that someone genuinely cares about getting the right outcome. We're looking for an ambitious Senior Customer Support Executive to join us on a 12-month maternity cover contract. You'll become one of the most experienced members of our Customer Support team, helping deliver exceptional service every day while playing an important role in shaping how our support function evolves as we grow. Yes, this role starts as a fixed-term contract. But we're also growing quickly, and we're looking for someone we'd love to keep. If you're brilliant, there will be genuine opportunities to help shape and grow our Customer Support team beyond the initial contract. If you're excited by building something exceptional rather than simply maintaining the status quo, we'd love to hear from you. ABOUT THE ROLE Our Customer Support Team Lead is going on maternity leave, creating an opportunity for an experienced financial services professional to step into a senior operational role within a small, high-performing team. You'll work alongside our Customer Support Manager, who is leading an ambitious transformation of the Customer Support function. While she focuses on building the future of the team, you'll be the experienced operational presence that keeps everything running brilliantly day to day. This isn't a traditional customer support role. Customer Support sits at the heart of Octopus Money. The team doesn't just answer client questions - it influences product decisions, improves customer journeys, identifies operational improvements and helps shape new propositions across the business. We believe the people speaking to customers every day are often the people with the best ideas. We actively encourage those ideas and give people the opportunity to make them happen. WHAT YOU'LL BE DOING You'll be the person the team turns to when things get complicated, making sure our clients continue to receive outstanding support while helping us continually improve how we work. You'll: * Deliver exceptional support across email and phone, setting the standard for every client interaction. * Own complex client queries involving investments, ISAs, pensions, withdrawals and platform operations. * Keep our Zendesk operation running smoothly, ensuring nothing falls through the cracks. * Support and guide colleagues when they need an experienced sounding board. * Work closely with teams across Product, Operations and Coaching to resolve issues and improve the client experience. * Spot opportunities to improve processes, remove friction and make life easier for both clients and colleagues. * Help us continually raise the bar for what great customer support looks like. WE'RE LOOKING FOR SOMEONE WHO... Has experience supporting investment or wealth management clients and understands the world of ISAs, pensions and GIAs without needing a lengthy learning curve. Just as importantly, you're someone who: * Is obsessed with creating exceptional customer experiences. * Takes ownership and naturally steps forward when something needs fixing. * Loves improving processes and making things better for customers, teammates and the wider business. * Genuinely enjoys speaking to clients - you find real satisfaction in a good conversation, not just resolving a ticket. * Is comfortable working in a growing business where not every process is fully documented. * Enjoys collaborating across teams to find answers rather than waiting for someone else to solve the problem. * Brings energy, curiosity and ideas for continuous improvement. * Thrives in fast-moving environments where you can genuinely make an impact. * Communicates with warmth, confidence and empathy. YOU'LL PROBABLY ENJOY THIS ROLE IF... * You've worked in investment platforms or wealth management. * You enjoy solving problems that don't have obvious answers. * You get satisfaction from improving how things work, not just completing today's tasks. * You like being trusted to use your judgement. * You want your ideas to influence the wider business, not just your own workload. * You're excited by helping build something rather than simply inheriting it. WHY JOIN OCTOPUS MONEY? We're growing quickly and Customer Support is central to that growth. Over the next 12–18 months we'll be significantly expanding our support function as our business evolves. That means opportunities to help shape new ways of working, influence how the team develops and potentially grow into future leadership opportunities. We can't promise what role that will be today. What we can promise is that if you come in, make a real impact and help us build something exceptional, we'll want you to be part of what comes next. If you're looking for somewhere you can genuinely influence the customer experience, be trusted to make things better and help build one of the best Customer Support teams in financial services, we'd love to hear from you. Base salary: £32,500–£37,000 depending on experience + benefits We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. * Department: Data & Technology Solutions (DTS) * Reports To: SVP Security and Compliance * Location: [London/Hybrid 2 days a week in office] * Position Type: Full-Time ROLE OVERVIEW The Product, Application and Offensive Security Lead is responsible for embedding security directly into the design, development, testing, and operation of DTS products and platforms. This is a hands-on security engineering role. The role requires someone who can work directly with product and engineering teams, review designs, assess APIs, run threat models, test systems, coordinate penetration testing, identify vulnerabilities, and help teams remediate issues. The role ensures DTS products, APIs, data collaboration capabilities, AI-enabled workflows, and client-facing services are designed, built, and tested securely. It also owns the practical offensive security and adversarial assurance activity needed to test DTS products from an attacker’s perspective. The Product, Application and Offensive Security Lead will work closely with Product, Engineering, Architecture, Infrastructure, Security Operations, Privacy, Cloud and Platform Security, and the ISMS and Risk Officer to ensure security issues are identified early, fixed effectively, and tracked through governance where required. ---------------------------------------------------------------------------------------------------------------------------------- KEY RESPONSIBILITIES 1. HANDS-ON PRODUCT AND APPLICATION SECURITY Provide hands-on security support across DTS products and engineering teams. This includes: * Reviewing product designs, technical designs, APIs, services, and integrations. * Identifying security weaknesses in applications, workflows, and data flows. * Advising engineering teams on secure implementation. * Supporting secure design decisions during product discovery and delivery. * Helping teams resolve security issues pragmatically without creating unnecessary delivery friction. 2. SECURE SOFTWARE DEVELOPMENT LIFECYCLE (SDLC) Embed security into the software development lifecycle across DTS. This includes: * Defining and applying secure engineering standards. * Supporting secure coding practices. * Reviewing CI/CD security controls. * Supporting SAST, DAST, SCA, secrets scanning, dependency scanning, and container scanning. * Helping teams triage, prioritise, and remediate security findings. * Working with engineering teams to make security checks practical and repeatable. 3. THREAT MODELLING AND SECURITY DESIGN REVIEWS Run threat modelling and security design reviews for new and changed capabilities. This includes: * Facilitating threat modelling sessions with engineering and product teams. * Reviewing authentication and authorization designs. * Assessing API exposure, data flows, trust boundaries, and abuse cases. * Identifying risks around tenant isolation, privilege escalation, data leakage, and misuse. * Documenting key findings, recommendations, and residual risks. 4. OFFENSIVE SECURITY AND ADVERSARIAL TESTING Carry out and coordinate offensive security testing across DTS products and platforms. This includes: * Performing hands-on security testing of products, APIs, and workflows. * Coordinating external penetration tests. * Supporting red team and purple team exercises where required. * Testing abuse cases and attacker paths. * Testing access control, authentication, authorization, and data leakage risks. * Validating remediation of security findings. * Feeding material risks into the ISMS and Risk Officer for tracking. 5. API, INTEGRATION AND DATA PRODUCT SECURITY Provide security assurance for APIs, integrations, and data products. This includes: * Reviewing externally exposed APIs and partner integrations. * Assessing rate limiting, authorization, tenant isolation, logging, abuse prevention, and data leakage controls. * Supporting secure integration between InfoSum, Open Intelligence, Resolve, WPP Open, and third-party platforms. * Reviewing data product workflows for misuse, excessive access, or unintended exposure. * Working with Privacy Engineering on privacy-sensitive APIs, algorithms, and outputs. 6. AI AND AGENTIC SECURITY TESTING Provide hands-on security review and adversarial testing for AI-enabled and agentic capabilities. This includes: * Testing prompt injection, tool misuse, data leakage, and excessive agency. * Reviewing how agents access APIs, data, tools, and workflows. * Testing whether agent permissions can be bypassed or escalated. * Assessing action boundaries and human approval points. * Working with Identity, AI, and Data Access Governance to validate agent access models. * Documenting AI and agentic security risks and remediation actions. 7. VULNERABILITY TRIAGE AND REMEDIATION SUPPORT Help teams understand, prioritise, and fix security vulnerabilities. This includes: * Reviewing vulnerability findings from scans, penetration tests, code reviews, cloud tools, and external reports. * Prioritising findings based on exploitability, exposure, data sensitivity, and business impact. * Working directly with engineers to define remediation options. * Validating that fixes are effective. * Supporting exception and risk acceptance decisions where remediation is delayed. * Ensuring significant issues are visible through the DTS risk process. 8. ENGINEERING ENABLEMENT AND SECURITY COACHING Act as a practical security partner to engineering teams. This includes: * Providing secure implementation guidance. * Creating lightweight security patterns and examples. * Coaching engineers on common application, API, and AI security risks. * Helping teams understand the “why” behind security requirements. * Supporting a culture where security is part of product quality, not a separate approval gate. ---------------------------------------------------------------------------------------------------------------------------------- KEY ACCOUNTABILITIES The Product, Application and Offensive Security Lead will be accountable for: * Hands-on application and product security support across DTS. * Secure SDLC guidance and practical adoption. * Threat modelling and security design reviews. * API, integration, and data product security reviews. * Offensive security and adversarial testing activity. * AI and agentic security testing. * Vulnerability triage, remediation guidance, and fix validation. * Coordination with ISMS/Risk to ensure material risks and exceptions are tracked. * Helping engineering teams build secure systems without unnecessary delivery drag. ---------------------------------------------------------------------------------------------------------------------------------- SKILLS AND EXPERIENCE The successful candidate will have: * Strong hands-on experience in application security, product security, offensive security, security engineering, or penetration testing. * Good understanding of modern software engineering, APIs, SaaS platforms, distributed systems, and cloud-native applications. * Experience with threat modelling and secure design reviews. * Practical knowledge of common application and API security risks, including authentication, authorization, tenant isolation, injection, data leakage, privilege escalation, and supply chain risk. * Experience using security testing tools and techniques across web applications, APIs, cloud services, and CI/CD pipelines. * Familiarity with SAST, DAST, SCA, secrets scanning, dependency scanning, and vulnerability management workflows. * Experience working directly with engineers to remediate findings. * Understanding of AI and agentic security risks would be highly valuable. * Ability to communicate clearly with engineering, product, architecture, security, and leadership stakeholders. * A pragmatic, delivery-aware approach to security. ---------------------------------------------------------------------------------------------------------------------------------- LEADERSHIP EXPECTATIONS The Product, Application and Offensive Security Lead is expected to: * Be hands-on and technically credible with engineering teams. * Act as a trusted security partner, not just a reviewer or approver. * Challenge insecure designs constructively. * Help teams find practical ways to reduce risk. * Prioritise issues based on real-world exploitability and business impact. * Work across multiple DTS product areas without becoming a delivery bottleneck. * Escalate material risks clearly through the appropriate governance routes. * Promote secure engineering habits through practical guidance and example. ---------------------------------------------------------------------------------------------------------------------------------- SUCCESS MEASURES Success in the role will be measured by: * Security being embedded earlier in product and engineering delivery. * Reduction in high-risk application, API, and product vulnerabilities. * Regular threat modelling and security reviews for critical DTS capabilities. * Effective offensive and adversarial testing of products, APIs, and workflows. * Faster remediation of penetration test and security testing findings. * Improved security assurance for AI and agentic workflows. * Engineering teams receiving practical, actionable security guidance. * Material security risks being surfaced and tracked through the DTS risk process. * Security being viewed by engineering teams as an enabler of trusted delivery rather than a blocker. You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 We’re looking for a Backend Engineer with solid Golang and database skills to help us build the scalable operations, technology, and processes needed to transform 5 million lives by making high-quality financial support affordable and accessible to employees everywhere. This is an ideal opportunity for a motivated self-starter to accelerate their career, taking a broad and varied role within a rapidly growing company. We pride ourselves on building an inclusive working environment where diversity is celebrated. ABOUT OCTOPUS MONEY 🐙 We’re on a mission to transform millions of lives by building financial resilience and wealth for everyone 🐙 Money shapes every part of life. Yet most people never get the support they need: * Half of Brits reach retirement age without enough to live the life they want * Financial stress is a leading cause of poor mental health * Only 8% of people have access to 1-to-1 financial advice There’s no shortage of information. What people actually need is clarity, guidance and a plan that makes sense for them. That’s where we come in. Octopus Money brings together financial planning, investment expertise and smart technology so people can understand their options and take action with confidence. We help people build a clear plan for their savings, investments and pensions and make investing simple with managed portfolios built by experts. We also support employers who want their teams to feel more secure and in control. Some people need regulated advice. Others need coaching. Many need both at different points in life. Our service adapts to what each person needs. We believe everyone deserves money support that works for real life. THE ROLE AND OPPORTUNITY Our development team is composed of multiple squads, each taking ownership of a vertical within our product. Each squad is composed of a product manager, frontend and backend engineers. Our front-end stack is built on React with Typescript and leveraging microfrontend deployments. Our backend stack is powered by Golang, providing REST and GraphQL APIs. We are looking for a product minded engineer who wants to deliver meaningful features to our end users. You’ll be a part of a multidisciplinary product engineering team and can collaborate closely with other backend engineers, frontend engineers, product, design and devops. As the company continues to scale, there will be opportunities to be involved in the technical architecture and strategy for our products and tech stack. You will be responsible for: * Writing, testing and deploying great software * Collaborating with the tech leads and other Engineers on deciding future technologies and processes * Working with modern and new technologies and frameworks * Working in an Agile team * Building relationships with product and devops * Conducting code reviews and pairing with other colleagues We value people who Make every conversation matter You care about how you make people feel. You communicate clearly, listen well and build trust with customers and colleagues. You want every interaction to move things forward. Move with urgency and focus You like getting stuck in. You care about making progress, not perfection. You stay focused on what matters, learn quickly and find smart ways to keep things moving. Own it You take responsibility for your work and the outcomes it creates. You’re comfortable solving problems, making decisions and tackling challenges head on. You hold yourself to a high standard and want to make a real impact. About you Problem solver at heart with an analytical mindset You should be someone who gets excited by complex problems and can find creative ways to solve them no matter what your level of knowledge and experience with the subject matter. You should be able to digest complexity and develop a plan to move forward, without losing sight of the important details. Excellent technical knowledge As an Engineer, you should be an expert in at least one aspect of software development and skilled in other areas. You have learned that delivering great software takes a team and has plenty of pitfalls to avoid. Knowledge and experience required * 3+ years’ expertise in software development using strongly-typed languages (e.g. Go, Java, or similar), with at least 1+ year of commercial experience using Golang. * Product-engineering experience (e.g. solving customer problems, delivering on business goals, working with product managers and frontend teams) with Golang. * Strong experience writing easily-testable and thoroughly-tested code * Data modelling and DB design experience with SQL or NoSQL DBs * Experience delivering cloud-based REST or GraphQL API solutions * Empathetic, proactive and constructive communication skills, with the ability to influence and collaborate effectively across teams * Able to work three days a week onsite at our London office in 33 Holborn, EC1N 2HT Nice to have (but not essential) * Microservice and integrating distributed systems with messaging and event-driven architectures * AWS Architecture experience * Experience using Terraform, or other infrastructure as code tooling * Educated to Bachelor's or Master's degree level in Computer Science, Engineering, or a related field In return we offer a base salary of £65,000 to £80,000 DOE + benefits We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com
About Inizio Ignite: Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Company Descriptor Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. Role Overview The Associate Director will co-manage the Research Partnership hub, reporting to a Director. You will be part of a collaborative global team, working alongside experienced researchers and contributing to the delivery of high-quality research across a range of projects. What you'll be doing * Your role will be to oversee project teams and the delivery of quantitative research projects and ensuring high-quality outputs across all stages of the research process. * You will act as the primary point of contact with clients on day-to-day project delivery, ensuring their needs are met, while escalating and aligning with the Project Lead where appropriate. * You will be responsible for shaping the research approach, including input into project scope and questionnaire design (as well as directly contributing to writing questionnaires, where required), ensuring alignment with client objectives and business questions. * You will oversee and the analysis and reporting process, while also contributing hands-on where needed, ensuring deliverables are clear, insight-led and delivered to a consistently high standard. * You will co-lead and develop the India-based research team, with responsibility for performance management, personal development, training and recruitment, ensuring high levels of engagement. * You will be responsible for the quality of the work completed by the team you manage, setting clear expectations for quality and consistency and provide feedback and coaching to ensure the team delivers to the required standards. * You will write proposals, identifying opportunities for growth and contributing to revenue generation. * You will also help shape team strategy and ways of working, ensuring alignment with broader organisational objectives and best practices. What you'll need * At least 9 years of experience in market research, including within the healthcare industry * Have significant experience in leading projects and client management * A desire to progress your business development skills, with the ultimate aim of generating your own clients Ideal candidate should be * You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach * You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation * You are a collaborative team player who works well with colleagues * You communicate ideas and issues in an effective, straightforward fashion * You are highly motivated and want to seize opportunities to develop new skills and progress your career Artificial Intelligence Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
About Inizio Ignite: Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Company Descriptor Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. About the team: We have recently established a new Scripting Team in India, based in Gurgaon. This hub is part of the global Operations team and sits within the Data Management & Dashboard Delivery (DMD) capability. The team supports ad hoc, tracking and syndicated quantitative studies as the business transitions from an outsourced vendor model to a stronger blended / in-house delivery model. The team scripts and maintains online questionnaires for healthcare professionals, patients and other key stakeholders. By integrating complex logic, customized routing, validation checks and robust testing, the team ensures high-quality data capture and supports downstream data processing, analytics, dashboarding, reporting and insight generation. As the team scales, the priority is to strengthen scripting quality, technical governance, capability-building and readiness for more complex programming requirements. Your primary role: The Scripting Senior Manager - SME is a senior Subject Matter Expert role within the Scripting department, reporting to the Associate Director, Data Management & Dashboard Delivery (DMD). The role provides the highest level of in-house scripting expertise for India DMD and acts as the technical authority, escalation point and quality owner for complex survey programming. This role is critical to scaling the scripting function and de-risking the transition from outsourced delivery to a blended / in-house model. It combines hands-on complex scripting with technical governance, quality ownership, team coaching, process development, capability-building and stakeholder advisory. The successful candidate will help build confidence that the India team can deliver increasingly complex scripting requirements to the required quality standard while reducing dependency on external vendors. This will include: * Acting as the senior technical SME for the Scripting department, providing expert oversight across complex online survey programming, advanced logic, routing, validation, quotas and respondent experience. * Providing hands-on scripting and programming of high-complexity online surveys using the Confirmit platform, including custom logic, advanced routing, validations, quality controls and troubleshooting. * Exploring emerging survey technology, AI-enabled research tools and automation opportunities, with the ability to assess which solutions can practically improve scripting quality, speed and scalability. * Acting as the escalation point for complex scripting issues, technical risks and quality concerns across ad hoc, tracking, Pathfinder, Ignite, syndicated and other quantitative study types. * Providing upfront technical review of complex questionnaires to identify scripting risks, confirm feasibility and recommend efficient survey design solutions * Supporting the transition from an outsourced model to a blended / in-house model by assessing scripting complexity, identifying readiness gaps, highlighting capability or resourcing risks and capturing lessons learned as work moves in-house. * Building and delivering an upskilling plan for the scripting team, with particular focus on complex programming requirements such as conjoint exercises, segmentations, advanced routing, trackers and syndicated study complexity. * Providing technical guidance, mentoring and quality feedback to Scripting Senior Managers, Managers and Executives; line management may be included where required as the team scales. * Partnering closely with Research, Project Management, Data Processing, Dashboarding and Analytics teams to ensure scripting design supports accurate downstream data flow, tabulation, dashboarding and reporting. * Advising internal stakeholders on scripting best practice, feasibility, risks, options and solutions, translating technical considerations clearly for non-technical audiences. Your skills and experience: * More than 11 years of experience in a senior scripting role within a market research agency, with evidence of operating at SME / technical lead level; healthcare / life sciences market research experience is strongly preferred. * Deep proficiency in Confirmit's scripting platform, including authoring, complex logic implementation, deployment, testing, troubleshooting and quality control. * Strong practical knowledge of JavaScript, HTML and CSS for customizing survey functionality, layout and respondent experience. * Experience using AI or automation tools to improve survey scripting, QC, documentation, code review or workflow efficiency. * Proven experience scripting complex quantitative research studies, ideally including trackers, syndicated studies, conjoint exercises, segmentations, complex routing, quotas and validation requirements. * Strong understanding of quantitative research methodologies, questionnaire structures, healthcare market research standards and the downstream implications of scripting decisions for data processing, analytics, dashboarding and reporting. * Experience establishing, maturing or improving an in-house scripting function, ideally including process design, quality frameworks, documentation, training plans and transition from outsourced delivery. * Demonstrable experience mentoring, coaching and developing scripting team members, including quality feedback, capability-building and support for complex technical problem solving. * Strong analytical judgement, problem-solving ability and the confidence to identify, escalate and resolve quality, feasibility or delivery risks. * Excellent communication skills, with the ability to explain technical issues, options and implications to non-technical stakeholders in an international environment. Ideal profile: * You are a hands-on technical expert who can operate as the senior SME, quality owner, escalation point, coach and trusted advisor to senior stakeholders. * You are comfortable sitting above the standard Senior Manager role, providing expert challenge, guidance and technical assurance without losing the ability to get hands-on when needed. * You are proactive, dedicated and enthusiastic, with a can-do attitude and a strong ownership mindset. * You demonstrate a high level of accuracy and attention to detail, as well as strong organisation and prioritization skills. * You are comfortable working in a scaling team where processes are still being built and where ambiguity needs to be turned into clear ways of working. * You are collaborative and able to build effective relationships across Research, Project Management, DMD, Data Processing, Dashboarding, Analytics and UK stakeholder groups. * You communicate ideas, risks and issues in a clear, practical and solution-focused way. * You are motivated by the opportunity to build a new scripting capability, strengthen in-house delivery and develop others. * Experience developing reusable scripting templates, code libraries, macros, checklists, QC frameworks or automation tools that reduce manual effort and improve the TAT Life at Research Partnership: We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide: - A comprehensive training and development programme for all staff, from entry level apprentice to senior management. - Opportunities for international travel and collaboration. - A relaxed and friendly working environment. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
OUR MISSION Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality-rich automotive brands: Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Over 10 million customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024, we acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines, and have an annual web content reach of over 350 million. WHY JOIN US? We are winners of the prestigious Culture 100 award, recognising the most loved and happiest tech companies to work for. We have also raised $52 million in funding led by Bessemer Venture Partners to accelerate our growth. As pioneers, we’re always driving for new territory and positive change. Where others see difficulty, we see possibility - building new experiences, launching new titles and listening to drivers. Being part of Carwow Group means championing drivers and the automotive industry, acting as a disruptor, and never being afraid to fail (while learning quickly when we do). Our team of 600+ employees across the UK, Germany, Spain and Portugal are revolutionising car-changing, and we are rapidly expanding our mission across every brand and country we operate in. THE ROLE We are seeking a highly motivated and experienced Team Leader to lead a team of Customer Success Executives dedicated to supporting car sellers through the Carwow selling process. You will be responsible for coaching, mentoring and motivating your team to deliver exceptional service, ensuring a smooth and successful selling experience while maximising sellers’ chances of selling their vehicles. You will combine your leadership skills with a deep understanding of the car-selling process to drive team performance and contribute to the success of the Sell My Car function. WHAT YOU’LL DO * Lead and manage a team of Customer Success Executives responsible for assessing and successfully listing cars for sale in daily auctions. * Drive the team to achieve daily and weekly volume and conversion targets. * Provide coaching, mentoring and ongoing support. * Monitor team performance against key metrics and identify improvement opportunities. * Manage the team pipeline, balancing workload, opportunities and SLAs. * Conduct regular team meetings to communicate updates, share best practices and address challenges. * Recruit, train and onboard new team members. * Handle escalated seller enquiries and resolve complex issues. * Collaborate with other team leaders and departments to ensure efficient workflows. * Contribute to team strategies and initiatives that improve the seller experience and support business growth. * Foster a positive, collaborative team environment built on open communication and mutual respect. WHAT YOU’LL NEED * Proven experience in a team leadership role within outbound sales, customer success or customer service. * Experience managing team performance in a target-driven environment. * Excellent communication, interpersonal and coaching skills. * Strong analytical and problem-solving abilities with experience identifying trends, analysing data and implementing solutions. * Ability to work independently and collaboratively. * Experience using CRM systems and other relevant software. * Flexibility to work 37.5 hours per week between 9am–7pm, Monday to Sunday, on a rotating shift basis. * Hybrid working with a minimum of three days per week in the office. INTERVIEW PROCESS * Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow * Step 2: 45 mins video-call with the Hiring Manager * Step 3: 45 mins in-person skills-based interview * Step 4: Values Interview WHAT’S IN IT FOR YOU * Competitive comp package * 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! * Employee-friendly share options * Pension scheme via Royal London - up to 5% company contribution * Vitality private healthcare insurance * Life Assurance - 4x annual salary * Monthly coaching sessions with Spill - our mental wellbeing partner * Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * 'Work from abroad for a month' annual scheme * Generous learning and development budget * £500 home office budget DE&I @ CARWOW Diversity and inclusion are an integral part of our culture. We know that diverse teams are strong teams, so we welcome people with alternative identities, backgrounds and experiences to apply. Recruitment decisions are based on experience, skills and potential, ensuring all applicants are treated fairly and equally.
Nursery Manager * Salary: up to £65,000 * Annual bonus: potential to earn a further £6,000 Lead a nursery where an exceptional early years education, inspiring teams, a thriving community and happy children come together. At Fennies, we nurture our people to build a thriving community for children, families and educators. If you’re a passionate leader ready to drive outstanding practice and develop a high-performing team, this is your opportunity to make a real impact. Why join Fennies? We invest in and support our leaders so they can build exceptional nurseries. Competitive salary and bonus * Up to £65,000 annual salary * Up to £6,000 annual performance-related bonus * Comprehensive pension scheme * £500 referral bonus* Childcare discount and support * Up to 75% discount on childcare Leadership Development * Personalised Clifton Strengths leadership coaching * Dedicated learning and development programmes * Mentoring and support from regional leadership * A full central support team to enable you to focus on exceptional quality of care and education Wellbeing and Lifestyle benefits * 25 days annual leave increasing by 1 day per year of service (up to 30) plus bank holidays * BUPA Wellbeing Support * Free daily meals from the Fennies Café A community of committed, high-achieving educators * Regular leadership forums and networking * Summer BBQs, Christmas events and company celebrations * Recognition and reward through the Fennies Club long service awards About the Role As Nursery Manager, you will lead a team of passionate educators to deliver an exceptional early years education while creating a positive and inspiring environment for children, families and staff. You will: * Lead and inspire a team of early years professionals to deliver exceptional care and education * Drive high standards across EYFS practice, delivering the Fennies 4D curriculum * Maintain the highest standards in safeguarding and compliance at all times * Build strong relationships with families and the local community * Create a culture where educators feel supported, developed and empowered * Lead continuous improvement across quality, occupancy and team engagement * Prepare the nursery for Ofsted inspection and maintain exceptional standards * Champion Fennies’ mission to deliver an inspiring early education What we’re looking for You’re a confident and passionate early years leader who thrives on developing people and creating exceptional environments for children. You will have: * Level 3 Early Years qualification (or above) * Strong knowledge of EYFS, Birth to 5 Matters and child development * Experience leading teams in an early years setting * A track record of delivering high standards of care and education * Experience of strong practice as a Key Person and in leading and implementing safeguarding, health and safety, first aid and critical care policies. * Strong leadership, communication and organisational skills * GCSE Maths and English (Grade 4/C or above); or equivalent Most importantly, you will bring energy, empathy and ambition to create a nursery where children and educators thrive. Become part of the Fennies DNA We’re family-owned and family-run; this guides our culture, our decision-making, and what it feels like to be part of our team. We have a strong sense of community, with connections that bring us together and the systems and processes that mean our educators can focus on what they do best. Quality matters to us – starting with our people and curriculum - through to our beautiful buildings and inspiring environments. We’re investing in Fennies, in our teams, and into the education we provide our children. Our People Promise inspires us to build the kind of culture that is ambitious, passionate and supportive. We provide the environment where you can: * Be Yourself * Come Together * Be All In * Go Further If this sounds like you, or you just want to know more about what it means to be part of the Fennies family, make contact with us today for a chat. Take your next steps with Fennies Our friendly Talent Recruitment team are here to answer any questions you may have about Fennies – call us to discuss the role, or if you’re just curious about what it’s like to work at Fennies, let us know and we’ll be happy to answer any questions. Our Talent Recruitment team can be contacted by: Phone: 0208 770 3222 By email: recruitment@fennies.com Or by making an application: https://fennies.com/contact-us Diversity and Inclusion At Fennies, we celebrate diversity and believe inclusive teams create stronger learning environments for children. We welcome applicants from all backgrounds and are committed to creating a workplace where everyone feels valued and supported. Safeguarding Fennies is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and provide proof of identity. In line with Safer Recruitment guidance, online searches (including social media) may be conducted for shortlisted candidates. *T&Cs apply in relation to referral bonus eligibility IRED Nursery Manager 2
Nursery Manager * Salary: up to £65,000 * Annual bonus: potential to earn a further £6,000 Lead a nursery where an exceptional early years education, inspiring teams, a thriving community and happy children come together. At Fennies, we nurture our people to build a thriving community for children, families and educators. If you’re a passionate leader ready to drive outstanding practice and develop a high-performing team, this is your opportunity to make a real impact. Why join Fennies? We invest in and support our leaders so they can build exceptional nurseries. Competitive salary and bonus * Up to £65,000 annual salary * Up to £6,000 annual performance-related bonus * Comprehensive pension scheme * £500 referral bonus* Childcare discount and support * Up to 75% discount on childcare Leadership Development * Personalised Clifton Strengths leadership coaching * Dedicated learning and development programmes * Mentoring and support from regional leadership * A full central support team to enable you to focus on exceptional quality of care and education Wellbeing and Lifestyle benefits * 25 days annual leave increasing by 1 day per year of service (up to 30) plus bank holidays * BUPA Wellbeing Support * Free daily meals from the Fennies Café A community of committed, high-achieving educators * Regular leadership forums and networking * Summer BBQs, Christmas events and company celebrations * Recognition and reward through the Fennies Club long service awards About the Role As Nursery Manager, you will lead a team of passionate educators to deliver an exceptional early years education while creating a positive and inspiring environment for children, families and staff. You will: * Lead and inspire a team of early years professionals to deliver exceptional care and education * Drive high standards across EYFS practice, delivering the Fennies 4D curriculum * Maintain the highest standards in safeguarding and compliance at all times * Build strong relationships with families and the local community * Create a culture where educators feel supported, developed and empowered * Lead continuous improvement across quality, occupancy and team engagement * Prepare the nursery for Ofsted inspection and maintain exceptional standards * Champion Fennies’ mission to deliver an inspiring early education What we’re looking for You’re a confident and passionate early years leader who thrives on developing people and creating exceptional environments for children. You will have: * Level 3 Early Years qualification (or above) * Strong knowledge of EYFS, Birth to 5 Matters and child development * Experience leading teams in an early years setting * A track record of delivering high standards of care and education * Experience of strong practice as a Key Person and in leading and implementing safeguarding, health and safety, first aid and critical care policies. * Strong leadership, communication and organisational skills * GCSE Maths and English (Grade 4/C or above); or equivalent Most importantly, you will bring energy, empathy and ambition to create a nursery where children and educators thrive. Become part of the Fennies DNA We’re family-owned and family-run; this guides our culture, our decision-making, and what it feels like to be part of our team. We have a strong sense of community, with connections that bring us together and the systems and processes that mean our educators can focus on what they do best. Quality matters to us – starting with our people and curriculum - through to our beautiful buildings and inspiring environments. We’re investing in Fennies, in our teams, and into the education we provide our children. Our People Promise inspires us to build the kind of culture that is ambitious, passionate and supportive. We provide the environment where you can: * Be Yourself * Come Together * Be All In * Go Further If this sounds like you, or you just want to know more about what it means to be part of the Fennies family, make contact with us today for a chat. Take your next steps with Fennies Our friendly Talent Recruitment team are here to answer any questions you may have about Fennies – call us to discuss the role, or if you’re just curious about what it’s like to work at Fennies, let us know and we’ll be happy to answer any questions. Our Talent Recruitment team can be contacted by: Phone: 0208 770 322 By email: recruitment@fennies.com Or by making an application: https://fennies.com/contact-us Diversity and Inclusion At Fennies, we celebrate diversity and believe inclusive teams create stronger learning environments for children. We welcome applicants from all backgrounds and are committed to creating a workplace where everyone feels valued and supported. Safeguarding Fennies is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and provide proof of identity. In line with Safer Recruitment guidance, online searches (including social media) may be conducted for shortlisted candidates. *T&Cs apply in relation to referral bonus eligibility IRED Nursery Manager 2
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