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Location: THG Labs, Meridian Business Park, Trowbridge, BA14 0BP About THG Labs THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include: * In-house market knowledge & trends * End-to-end service from idea generation through to manufacturing and launch * Technical, commercial and production expertise * Outstanding customer service About The R&D Team Based within the Technical division of the business, The R&D team are responsible for formulating products and seeing them through, from concept to the factory, whilst also ensuring all testing elements required for the PIF are carried out. Why be a Laboratory Technician at THG Labs?  The position of Laboratory Technician is intended to facilitate the smooth and efficient running of the laboratory teams. The position provides a foundation in essential aspects of the laboratory environment, from basic formulation development, through to laboratory and factory hygiene. The position requires compliance with company policy, including Good Manufacturing Practices (GMP) and Control of Substances Hazardous to Health (CoSHH). As a Laboratory Technician you will: * Assist Chemists in the day to day running of the laboratory. * Follow company Standard Operating Procedures (SOP’s). * Follow company Work Instructions (WIN’s). * Make formulations under the instruction of Chemists, prepare samples for customer evaluation, product stability and compatibility testing. * Prepare bulks for user trial, clinical efficiency testing, safety testing and any other appropriate purposes. * Assist Chemists with stability and compatibility testing, including evaluating samples, recording, and reporting of results. * Maintain hygiene standards within the laboratory, ensuring it remains a clean, safe, and efficient workplace. * Maintain accurate records relating to the development and production of safe and legal cosmetics and personal care formulations. * Monitor and manage laboratory raw material stock levels, maintaining clean storage conditions, and ensuring safe handling of chemicals in accordance with company policy. * Assist Chemists with pilot batches when required. * Demonstrate effectiveness as a member of the Technical team through consistent professional conduct and role model behaviour. * Communicate effectively and positively with all teams, colleagues, and managers. * Take reasonable care for the health and safety for yourself and other persons who may be affected by your work. * Cooperate with regards to all company health & safety measures, following H&S training when using equipment. * Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember ‘see it, report it’. * Help to promote a positive working atmosphere within the company. * Any other duties that may be required from time to time. What skills and experience do I need for this role? * Must be competent in maths. * Must have in interest in science. * High level of attention to detail. * Must be a team player. * Good organisational skills. * Must be willing to learn. What’s in it for me? Career Development * Access bespoke development programmes that have been designed and developed by our in-house L&D team. * Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave * 25 days annual leave plus bank holidays. * Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! * Enhanced maternity and paternity pay, depending on length of service. * Up to 10 days compassionate leave. * Buy back up to 3 days each year. * Unlock 2 days volunteer leave after 12-months. Wellbeing Support * Access face-to-face and virtual appointments with our in-house GP (Manchester Head Office). * Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks * Save up to 12% on the cost of personal tech through our salary sacrifice scheme. * Up to 50% staff discount on THG brands. * Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. * Anniversary gifts when you hit 5 and 10 years of service.

Job Title: 2nd Line Technical Support Engineer Location: Edinburgh Office Hybrid Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm Salary: £28,000 to £34,000  Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching   WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.   HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on   THE TEAM Our Technical Support team is right at the heart of keeping GoFibre running smoothly. They’re the people who jump on complex incidents, steady the ship during major network events, and make sure our customers stay connected when it matters most. They work across teams, spot issues early, guide the wider operational crew, and keep senior leaders informed so decisions can be made quickly and confidently.   WHAT YOU WILL BE WORKING ON * Troubleshooting, solving and documenting advanced technical incidents and problems related to company products and services * Acting as an escalation point and incident manager of significant network events * Providing support to the Technical Support Manager through major incidents * Providing support and leadership to all members of the operational workforce * Regularly updating senior leadership on current incident and problem workload, owning and escalating faults to resolution * Liaising with internal and external users to ensure incidents and problems are fully understood across a variety of stakeholders * Highlighting and escalating major outages to ensure key decisions are made swiftly and decisively * Network configuration and support across the estate, including backup management, config management, systems administration and related tasks   WHAT YOU WILL BRING TO THE ROLE * Experience in networking principles including TCP/IP * Up‑to‑date knowledge of point‑to‑point and point‑to‑multipoint wireless solutions and diagnosing issues * Extensive experience in managing customer user problems * Hands‑on experience in switching and routing * Knowledge and understanding of an ISP FTTP / FTTC network   We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can’t wait to hear from you! www.gofibre.co.uk #LI-SN1

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: Purpose of the role  The Assistant Manager, Purchase to Pay (PTP), is part of a team responsible for performing day to day tasks within the Purchase to Pay (PTP) function covering Accounts Payable, Expense and Payment, as well as Month End Closing process and some other specific accounting activities related to the stream. The Team Lead will be required to handle activities for any of the subfunctions within the PTP function as assigned by the PTP manager. Key responsibilities include accurate and timely recording and payment of vendor invoices, statutory payments, employees claim and intercompany transactions in accordance to the defined SLAs/KPIs while adhering to Company policies and procedures as well as relevant legal and statutory requirements. The Assistance Manager will work with management to drive the implementation of global process initiatives to streamline and/or automate the PTP process which includes system enhancement and process improvement. The Assistance Manager will assist Manager to lead PTP team, measure team members KPI, plan for team members back up and continueos arrange knowledge transfer or referesher to team members. What you'll be doing: Job Description: Invoicing and Payments: Ensuring quality in terms of accuracy and completeness on invoicing and payments transactions are processed.  Ensuring invoicing and payments transactions are processed within agreed timelines in accordance with SLAs. Oversee month end PTP process to ensure timely completion of closing and reporting. Manage and monitor PTP process with proper controls and high attention to detail to ensure complete, accurate and timely payment processing to vendors, providing accurate and timely management information and reconciliations as required.   Stakeholder Management: Liaise with internal/external stakeholders as and when necessary Organize and coordinate Service Review Meeting   Continuous Improvements: Implement best practices and proactively identify, propose and implement continuous improvement opportunities in existing processes within the team   Leadership and People: Perform people management responsibilities, which include planning & assigning tasks, and team performance appraisal, coaching & development   Others: Support and participate in transition of Operating Companies activities to WPP SSC MY. Plan, implement and manage new systems implementation invoving the PTP process together with project implementation team. Assist in other functional areas when needed. Provide PTP related advice and information to staff and be the first level of escalation party to assist staff to resolve the daily operation issues. Regularly track and resolve outstanding issues and escalate to Finance Operations Manager if required.   Other Responsibilities: Assist in managing transition activities with the Project Team Other responsibilities as assigned by the Manager   What you'll need: Qualifications Degree in Finance & Accounting or related field with relevant mix of qualification and experience > 8 years of relevant experience in similar role or Assistance Manager in shared service environment. Minimum 3 years supervisory experience Basic knowledge of fundamental accounting concepts, practices, and procedures Having shared service centre experience is preferred Knowledge of SOX Compliance norms relating to the process Experience in using ERP system is an added advantage Skills and Competencies Fluent written and spoken English Strong interpersonal skills Teamwork - Able to communicate and work within a team environment Proactive – Time management and Organization skills Project Management and Analytical skills Attention to Details - Ability to maintain high level of accuracy in preparing and entering information to the AP System and Banking Portals Time management and Organization skills  Ability to handle high volume task and able to adapt complex work environment Able to communicate and work within a team environment Excel skills mandatory Familiar with Office 365 Willing to travel overseas if required   Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: Purpose of the role  The Senior Analyst, Purchase to Pay (PTP), is part of a team responsible for performing day to day tasks within the Purchase to Pay (PTP) function covering Accounts Payable, Travel & Expense and Payment, as well as Month End Closing process and some other specific accounting activities related to the stream. The Senior Analyst will be required to handle activities for any of the subfunctions within the PTP function as assigned by the PTP manager. Key responsibilities include accurate and timely recording and payment of vendor invoices, statutory payments, employees claim and intercompany transactions in accordance to the defined SLAs/KPIs while adhering to Company policies and procedures as well as relevant legal and statutory requirements. The Senior Analyst will work with management to drive the implementation of global process initiatives to streamline and/or automate the PTP process which includes system enhancement and process improvement.  What you'll be doing: Job Description  Accounts Payable (AP) & Invoice Processing: Receive and scan vendor invoice/vendor billing files and supporting documents  Check all invoices for proper documentation, attach the invoice to the AP System and submit for payment accordingly. Ensure invoices are processed in line with WPP Policies, SOX requirements, Standard Operating Procedure (SOP). Process invoices, credit memos and debit memos in a timely and accurate manner according to SLA / KPI set by management and agreed with WPP Operating Companies (OpCo) Ensures that all invoices assigned are properly accounted for at the end of each business day. Respond to vendor inquiries. Follow up with vendor and respective OpCo to resolve all discrepancies in a timely manner Verifies vendor accounts by reconciling monthly statements and related transactions. Perform reconciliations of vendor statements, research and address discrepancies as appropriate. Review reconciliation and supporting documentation for purchases made by Company Settled Credit Card and revert to OpCo on queries Properly book and upload all intercompany transactions Work with PTP Leaders on Account Analysis to clear Aged AP and Net Debit Balance (NDB) Payments Processing: Generate proposed payment selection file or be the reviewer of proposed payment selection file in accordance with agreed timetable.  Submit the payment selection file to the OpCo in line with the agreed timetable or be generater of payment confirmation file in accordance with agreed timetable, base on proposed payment selection approved. Review, request amendments where applicable, and submit to approvers to authorise payment aligned to the agreed timetablet or be the reviewer the amendments and regenerate payment confirmation. Transact payment to bank in accordance with the country/OpCo banking functionality Responsible for the following tasks related to payments: Act as main contact with bank regarding payments queries. Process Time and Expense (T&E) related payment. Process and post cheque and wire remittance deposits to the appropriate bank account and invoices, ensuring reconciliation of the batch. Ensures payment is made to vendors in accordance to Company Policy and SOX Guidelines Work with Master Data Team to set up new vendors in the system or updating existing vendor details. Ensure correct e-mail contact details of payment beneficiary are recorded in master data Generate remittance advice Work with Record to Report (RTR) on all payment transactions on bank reconciliations, resolve reconciling items and escalate to the OpCo any unreconciled/aged items for resolution/confirmation of treatment Travel and Expense (T&E) Processing: Perform review checks of claim submitted: valid receipts, valid tax, valid approval in line with the OpCo policy (where there is no systemic workflow) and that the claim information matches the supporting receipts Where required, amend the tax codes in accordance with the local tax legislation based on approval from Manager Process claim for payment or reject the claim (providing reasons for rejection) Submit payment file aligned to the timetable agreed with the OpCo Other Responsibilities: Generate aging reports, identify critical issues and drive resolution independently Accountable and responsible for the quality, accuracy and timely delivery of scope assigned in accordance to the SLAs/KPIs defined with management and agreed with OpCo Handle high complexity issues with minimal guidance from Team Lead / Manager. Perform account reconciliations and journal entries at month end close. Issue reports on a monthly basis and assist Manager to drive achievement of KPI and SOX requirements on periodic report and review. Drive month end close activities and help Manager to coach junior team members. Process back up reports for data storage/archiving. Proactively identify, propose and implement continuous improvement opportunities in existing processes within the team.  Lead Continuous Projects, workshops and trainings for the PTP team and across the SSC as PTP subject matter expert Comply to internal and external regulations and procedures, that should be in line with the company policies, standard operating procedures, and/or Target Operating Model (TOM) Guide new and existing team members through proper knowledge transfer; sharing of resource, knowledge and experience and best practice thereby ensuring quality is maintained through any staff transition.   What you'll need: Qualifications Degree in Finance & Accounting or related field with relevant mix of qualification and experience 3-5 years of relevant experience in shared service environment. Basic knowledge of fundamental accounting concepts, practices, and procedures Having shared service centre experience is preferred Knowledge of SOX Compliance norms relating to the process Experience in using ERP system is an added advantage Skills and Competencies Fluent written and spoken English Strong interpersonal skills Teamwork - Able to communicate and work within a team environment Proactive – Time management and Organization skills Project Management and Analytical skills Attention to Details - Ability to maintain high level of accuracy in preparing and entering information to the AP System and Banking Portals Time management and Organization skills  Ability to handle high volume task and able to adapt complex work environment Able to communicate and work within a team environment Excel skills mandatory Familiar with Office 365 Willing to travel overseas if required   Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

ABOUT AURELIAN Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. ABOUT THE ROLE As a Customer Success Manager (remote, based in the Pacific time zone and within 1 hour of a major airport), you are the long-term partner to the customers who rely on Aurelian. You take the relationship forward after handoff from the Implementation Manager six weeks after the customer goes live and own it from there; you ensure that every customer gets extraordinary value from our platform, renews with confidence, and grows their investment over time. You’ll manage a portfolio of 20-30 accounts within a regional territory, and you'll be the person your customers trust to understand their world and advocate for their success. This is an early-stage role, which means there’s no finished playbook waiting for you. You'll help build the processes, standards, and frameworks that define Customer Success at Aurelian. If you see open space as an opportunity rather than a gap, you’ll thrive here, but it’s certainly not for everyone. While the company is headquartered in Seattle, Customer Experience (Implementation, Customer Success, Customer Support) is a national, remote team. Your peers will be the Customer Success Managers of the Central and Eastern regions, and you will report to the Head of Customer Experience.   WHAT YOU'LL DO * Own renewals and customer growth. You’ll lead the full renewal cycle and build the case for it long before a contract is up so renewing feels like a natural next step, not a negotiation. You’ll spot opportunities to expand what customers do with Aurelian, introduce them to products that fit their needs, and partner with our sales team to bring those opportunities to life. * Keep customers healthy. You’ll stay close to how your customers are doing through platform data, the conversations you have, the feedback they share, and your own instincts. You’ll catch risks early and act on them before they grow, and you’ll help design the health-tracking systems we use to do this well across the team. * Run strategic relationships. You’ll establish a rhythm of meaningful, well-prepared meetings with each customer that demonstrate real, measurable value. You’ll visit customers on-site to deepen relationships and understand their operations and opportunities firsthand. * Be the product expert. You’ll know Aurelian deeply and help customers continuously optimize how they use it. You’ll carry their feature requests back to our engineering team with clear context, surface ideas of your own based on patterns you see across your accounts, and close the loop when their needs are met. * Champion the customer and the company. You’ll advocate for your customers internally while keeping them excited about the road ahead. You’ll surface great customer stories for our marketing team, grow a network of customers willing to serve as references, and help turn quiet successes into visible ones. * Build the function. You’ll document what works, codify lessons from every renewal and review, and shape the Customer Success playbook for yourself and your teammates, both current and future. You’ll do what it takes to ensure customers are well taken care of, including handling frontline support (responding to customer feedback) for your accounts. As we build out a dedicated support team, this responsibility will evolve and transition. WHAT WE'RE LOOKING FOR * Experience in 9-1-1/public safety – you have meaningful experience inside a PSAP/9-1-1 center, and you bring a customer-centric mindset thanks to history in Customer Success-adjacent roles at another company serving PSAPs. * A builder’s mentality – you’re energized by creating something from scratch and having real influence over how the role, the team, and the company take shape. * Exceptional communication – you run productive meetings and write clearly and concisely. You’re as comfortable presenting to senior leaders as you are talking with frontline staff. * Analytical instincts – you’re comfortable working with data to spot trends, build a narrative, and back up your recommendations. You bring savvy with AI tools and an openness to using them in new ways. * A proactive disposition – you don’t wait for problems to find you. You track them down and act. * Based in the Pacific time zone, less than one hour from a major airport, with a willingness to travel (~10%) to customer sites and regional events as the work requires. To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date! We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity. Come do the best work of your life and join us in shaping the future of critical technology that truly matters. FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING: * Comprehensive Medical, Dental, Vision & Life insurance * 401(k) * Unlimited PTO * Company-wide offsites * Equipment stipend * Relocation assistance * Daily delivered lunches (on us) * Office in Seattle * Start-up Equity