Sökresultat för "innovation management"

The opportunity Hitachi Energy Transformers is seeking a visionary and analytically strong Innovation Technology Scouting Lead to shape how we identify, evaluate, and connect emerging technologies to our business needs across the transformer value chain. In this strategically impactful role, you will act as our global innovation radar, scanning ecosystems, tracking technology shifts, and translating early‑stage signals into clear, actionable insights that inform R&D, portfolio, and executive‑level decision‑making. Working within the Global Innovation Organization, you will collaborate closely with R&D, Product Management, Strategy, and Business Development, as well as external partners such as startups, scale‑ups, and research institutes. Your insights will directly influence early technology bets, pilot selection, partnerships, and long‑term R&D investment decisions. This role is ideal for someone who combines strong analytical capability with curiosity and structure, enjoys working at the intersection of technology and strategy, and is motivated by shaping future‑focused decisions in a global, fast‑moving environment. How you will make an impact Build and maintain global technology landscapes, including maturity maps, benchmarking, and ecosystem overviews to support strategic and portfolio‑level decisions Produce structured intelligence on technology trends, competitor innovation moves, and ecosystem developments to inform early strategic assessments Capture business and R&D needs through workshops, interviews, and discovery sessions, aligning scouting priorities with long‑term roadmaps Develop and govern structured scouting databases covering startups, technologies, research partners, and suppliers relevant to the transformer business Design and apply technology assessment frameworks, including scoring models, due‑diligence templates, and maturity evaluations Collaborate closely with R&D, Product Management, Strategy, and Business Development to translate scouting insights into early pilots and validated opportunities Coordinate global scouting partners such as consultancies, venture scouts, accelerators, and VCs, ensuring quality, KPIs, and high‑value insights Facilitate engagement between internal teams and external innovators through matchmaking sessions, discovery calls, and exploration workshops Your background Degree in Innovation Management, Engineering, Business Innovation, Technology Strategy, or a related field Minimum 5 years’ experience in technology scouting, innovation management, market intelligence, venture‑clienting, or related roles Strong understanding of emerging technologies within energy, digitalization, industrial systems, or adjacent domains Proven ability to analyze complex information, synthesize insights, and distinguish meaningful signals from noise Experience evaluating early‑stage technologies, including maturity and risk assessments Familiarity with structured scouting tools, databases, and review methodologies Comfortable working in global, matrixed organizations and engaging diverse stakeholders Genuine interest in open innovation, technology ecosystems, and shaping future‑oriented decisions What we offer Collective agreement and flexible working hours Health care and wellness allowance Strong career opportunities within Hitachi Energy in Sweden and globally Extensive training and development opportunities Diverse, international workplace with 70+ nationalities in Sweden Supplementary parental leave compensation Employee benefit portal with a wide range of discounts and perks More about us Are you ready for a new and exciting challenge? If this sounds like you, we look forward to your application. Applications are reviewed on an ongoing basis. For Sweden, Union representative: Sveriges Ingenjörer: Håkan Blomquist, +46 10 738 31 52 Unionen: Jens Lindbäck, +46 10 738 18 68 Ledarna: Frank Hollstedt, +46 10 738 70 43 All other questions: Talent Acquisition Partner, Malin Johansson, malin.johansson@hitachienergy.com

Are you looking for a broad role within accounting in an international environment where you can contribute both operationally and in improvement projects? This is an opportunity to join a dynamic and collaborative organisation with great development potential. About the assignment This is a full-time consulting assignment that runs until the end of the year. You will be employed by Bravura and work as a consultant for the company. About the company Our client is a global consumer goods company with headquarters in Stockholm. They manage production, innovation and commercial development for several well‑known international brands. The organisation is characterised by a collaborative, inclusive and forward‑thinking culture where creativity and continuous improvement are highly valued. You will become part of an international finance team working closely across departments and markets. The company places strong emphasis on sustainability, responsibility and long‑term development – both for the business and its employees. About the role In the role as Accounting Consultant, you will work broadly with operational accounting while also taking part in process improvements and internal change projects. You support the accounting team in daily tasks, month‑end closing activities and various parts of the Accounts Receivable, Accounts Payable and Treasury processes. The role includes reconciliations, bookings, reporting and communication with both internal and external stakeholders. You will also contribute to cash management, payment processes and financial risk handling. Summary of key responsibilities: Month-end closing and ongoing accounting Accounts Receivable support and reconciliations Cash operations and financial risk support Payment processes and reporting Balance sheet reconciliations and fixed asset tasks Supporting currency trading and FX risk management Assisting with VAT and excise duty tasks when needed Education, experience and personal qualities Bachelor’s or Master’s degree in Finance, Accounting or equivalent 3+ years of qualified experience in accounting Strong skills in Excel Experience from international environments Fluent in English, spoken and written Meritorious: Experience in change projects or system implementations Experience from Treasury or FX handling We are looking for someone who is structured, analytical and service‑minded. You thrive in a broad role where you take responsibility and work independently while also contributing to the team. You are proactive, flexible and enjoy working in a changing environment where you can drive improvements. You communicate clearly and enjoy collaborating with colleagues across functions and cultures. Other information Start: Immediately Location: Office located in Stockholm Salary: According to agreement We use a competency-based recruitment process to ensure an unbiased selection. We also work with ongoing selection, which means that we may take down the job advertisement when enough candidates have applied. If you are selected for the role, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application. Do you have any questions? Feel free to contact us! 📧 info@bravura.se 📞 010-171 47 10 We recommend that you submit your application as soon as possible as selection is ongoing. Welcome with your application! #Nextgen

Beskrivning Vår klient i Mölndal söker en junior labb ingenjör för ett tidsbegränsat konsultuppdrag. Rollen är på heltid och sträcker sig över sex månader med möjlighet till förlängning. Du kommer att arbeta i en laboratoriemiljö där fokus ligger på praktisk produktutvärdering och kvalitetssäkring, snarare än molekylär analys. Uppdraget ger goda möjligheter att utveckla kompetens inom projektarbete, metodutveckling och statistisk analys, samtidigt som du blir en del av ett tvärfunktionellt och erfaret team. Arbetsuppgifter I rollen som junior labb ingenjör arbetar du med både praktiska och teoretiska uppgifter i laboratoriemiljö. Du deltar i innovationsprojekt, värdeingenjörsarbete och affärsstödjande aktiviteter. Arbetet innebär att planera och genomföra tester, analysera och statistiskt utvärdera utvecklingsprodukter och lösningar samt dokumentera och presentera testresultat. Du förväntas kunna dra slutsatser och ge tydliga rekommendationer till olika intressenter. Rollen innefattar även att utveckla, utvärdera och validera nya laboratoriemetoder. Kvalifikationer Teknisk universitetsutbildning, gärna inom material- eller kemiteknik Tidigare erfarenhet av arbete i laboratoriemiljö Erfarenhet av statistisk analys God kommunikativ förmåga och dokumentationsvana på engelska Förmåga att arbeta både praktiskt och teoretiskt i en laboratoriemiljö Trivs i ett högt tempo och i samarbete med andra Självständig men också bekväm med att arbeta i team Nyfiken, engagerad och lösningsorienterad Meriterande: Erfarenhet av metodutveckling inom laboratorieverksamhet Erfarenhet av arbete i innovations- eller utvecklingsprojekt Villkor Uppdraget är på plats i Mölndal utan möjlighet till distansarbete. Sysselsättningsgraden är heltid och uppdragsperioden sträcker sig från 9 mars 2026 till 9 september 2026, med eventuell möjlighet till förlängning. Om du är redo att ta dig an en roll som junior labb ingenjör och vill bidra till utvecklingen av innovativa produkter som förbättrar välbefinnande, tveka inte att söka. Vi rekryterar kontinuerligt och ser fram emot din ansökan! Observera att vi inte tar emot ansökningar via e-post på grund av GDPR. För att din ansökan ska kunna behandlas ber vi dig därför att skicka in den via vår karriärsida

About the role Wrknest is looking for a Dutch-speaking HR Assistant on behalf of a well-known international company within the sports industry. This is a part-time position, ideal for someone who is self-driven, takes initiative, and wants to play a key role in supporting the Dutch side of the business. You’ll be working onsite 1–2 days per week at their office in Frösundavik. Your future work tasks In this role, you’ll support the HR team with administrative and operational tasks, with a special focus on the Dutch part of the organization. You’ll handle various internal and external HR-related matters and contribute to the company’s HR processes. Support with Dutch labor law and HR-related matters Communicate with authorities, unions, and other external stakeholders Update and review contract templates Administer sick leave and employee records Assist with salary reviews and HR processes Support the implementation of a new HR system General administrative support for the HR team We are looking for someone who is: Fluent in Dutch and English (spoken and written) Available to work onsite in Frösundavik 1–2 days per week Administrative and experienced with office-based work Meritorious: Experience in HR-related roles Knowledge of Dutch labor law Familiarity with HR systems You are proactive, solution-oriented, and confident in taking ownership of tasks. You enjoy digging into problems, finding information, and are structured and communicative in your work style. Other information Location: Frösundavik, Stockholm Scope: Part-time, 1–2 days/week Working hours: Office hours, 8–17 Contract type: Consultant assignment via Wrknest About the company The client is an international brand in the sports industry, combining a strong brand identity with a genuine passion for health, performance, and innovation. Their headquarters in Frösundavik houses functions such as product development, marketing, and sales – all in a dynamic, collaborative environment that encourages well-being and an active lifestyle. Om Wrknest På Wrknest gör vi inte som alla andra. Vi tror på att hela tiden våga se nya möjligheter och tänka nytt. När vi startade var det för att utmana gamla sätt att rekrytera på. Vi lever i en tid av snabb digital utveckling. Kunskap behöver förnyas kontinuerligt för att vara aktuell. Därför gäller det att kunna ställa om snabbt. Det här gör att vi inte enbart tittar på kandidatens CV vid en rekrytering. Istället ser vi till den samlade potentialen och erbjuder individanpassad upskilling. På så vis kan vi snabbt matcha de kunskapsbehov som finns just nu. Läs mer på www.wrknest.se .

Chalmers University of Technology strives for academic excellence while addressing the challenges and needs of society and industry. We offer a creative and dynamic environment for research, education, innovation and applied science. Our teachers play a vital role in shaping and renewing education and teaching of high quality, giving students the best possible conditions. We are now inviting applications for a permanent position as Teaching Fellow, contributing to the development of education within Intellectual Property. Chalmers aims to become a globally leading university of technology, driven by high-quality research and education, openness and collaboration. As a Teaching Fellow, you will contribute to this goal through engaging teaching and learning in a collegial and inclusive environment. The position also offers the opportunity to spend up to 20 percent of your working time participating in research or other professional development, enabling you to deepen your subject expertise and further grow as an educator. About the division and department The department of Technology Management and Economics conducts outstanding research within three broad areas: Innovation & entrepreneurship, Supply chain & operations management, and society studies. The position will be placed at the division of Entrepreneurship and Strategy. The division conducts research in innovation, entrepreneurship, strategy, and organisational behaviour. The division of Entrepreneurship and Strategy is a supplier of education, especially to the master program EBD (Entrepreneurship and Business Design) at Chalmers School of Entrepreneurship as well as MEI (Management and Economics of Innovation). The division is also engaged in R&D in collaboration with Chalmers Ventures and Chalmer´s co-owned Lindholmen Science Park. About the role You will teach, develop and lead courses primarily at master’s level. Teaching at other levels may be included. You will teach in the area of intellectual property (IP), with two main focus areas: a) management and strategy of IP in technology-based innovation and b) generation, development, analysis, and management of IP within early-stage entrepreneurial venturing processes. The teaching aims to equip students with knowledge, methods and analytical tools to understand how IP can be identified, packaged, scoped, protected, managed and used strategically in different organizational contexts and venturing processes. The content includes basic knowledge of different forms of IP rights, as well as more advanced perspectives on IP strategy, IP-based value creation, patenting and licensing, partnerships, IP analytics, freedom-to-operate considerations, commercialization, and the role of IP in new venture development, deep-tech entrepreneurship, and established technology-based firms. A central part of the role pedagogically is to connect theoretical frameworks with practical application. This may include case-based teaching, live cases, role-play pedagogy, supervision of student projects, applied workshops and collaboration with external actors from industry, the professional IP community, and the entrepreneurial ecosystem. You will be part of a teacher team that contributes to the development of the educational offering. As a teacher, we expect you to be interested in research and to continuously develop your own competence to be able to base your teaching on recent developments in research and practice. Your job may also include supervision of thesis projects, leadership and administration. Main responsibilities The main duties involve teaching at the first and second cycle levels.   As a Teaching Fellow, you will:   teach and supervise students develop and revise courses and programmes integrate new knowledge and research into education contribute to the pedagogical environment through reflection and collegial learning engage in utilisation and academic citizenship, for example through collaboration with schools or participation in internal committees Up to 20 percent of your working time may be spent participating in research or other professional development, in agreement with your manager. Qualifications A doctoral degree in a field relevant to the position, such as in management, economics, or law with an innovation and/or IP focus, or another closely related field Documented teaching proficiency and experience in teaching at first and second cycle levels Ability to design and develop courses with a reflective and critical approach Strong ability to combine subject expertise with understanding of student learning based on educational research and proven experience Good ability to connect theoretical perspectives with practical application, for example through cases, project-based learning or collaboration with external actors Documented competence in IP, including patents and other forms of IP rights, and their role in innovation, entrepreneurship, technology-based business development, and strategy Experience in course development at higher education level Higher education pedagogical training in accordance with current SUHF recommendations* Good language skills in English, both written and oral, at a level where you are confident to teach *Higher education teaching training in accordance with SUHF's recommendation, which includes higher education teaching courses of at least 15 credits, is required for employment as a Teaching Fellow. If the requirement for higher education teaching courses has not yet been fulfilled, employment may be offered as an Assistant Teaching Fellow. The employee is then expected to meet the requirements within two years and may subsequently be promoted to Teaching Faculty.  It is advantageous to have well documented: experience of teaching IP management, IP strategy, patent strategy, technology commercialization, entrepreneurship, innovation management or related subjects, including technology-related compliance experience of working with IP in practical settings, for example in startups, scaleups, established firms, technology transfer, consultancy, patent-related work, or public/private innovation support organizations experience of case-based, project-based, role play pedagogy and/or challenge-driven learning experience of course development and teaching in interdisciplinary educational environments experience of collaboration with external actors Terms of employment Permanent employment.

At HR Wallingford, we design smart, resilient solutions across the natural and built environments to help everyone live and work more sustainably with water. By harnessing research, data insights and the power of our collective expertise, we help the world to better understand the changing influence and impact of water. We have an exciting opportunity for a Technical Director to join our Water and Climate Division, focusing on the flood risk sector and taking a leading role in delivering smart and innovative research and consultancy solutions for our clients. A range of typical areas of expertise and experience required for this position would include: * Strong expertise in flood management methods and their application in the UK and internationally, including planning and measures, and the use of hydrological and hydraulic modelling in flood management; * Delivering complex flood-related projects in the UK and internationally, such as large-scale flood hazard modelling and mapping, and flood risk studies; * Excellent understanding and exposure to solving problems relating to urban flood risk and water quality risk management; * Ability to win work in this technical area, including writing successful proposals; * Technical innovation in flood management methods, and in measures such as Property Flood Resilience, and Natural Flood Management; * Training course delivery to external clients, and mentoring of internal, junior staff. About the role We are looking for an enthusiastic and highly motivated individual with specialist flood risk expertise who can lead the further development of new ideas and solutions, whilst providing confident project delivery and technical support for our clients. The role will span both research and consultancy projects – requiring both a strong technical background and excellent proposal, project management and project direction skills.  About you You will have at least 15 years of proven track record managing complex, multi-disciplinary delivery of water projects relating to flood risk.  You will have excellent understanding and exposure to flood management methods and their application in the UK and internationally.  You will have an extensive project management and delivery track record (ideally of projects involving hydrological and hydraulic modelling). You will be able to demonstrate commercial acumen through successful work winning, commercial stewardship, and client relationship development. You will have taken a leading role on projects in the UK and overseas, having the ability to drive change through innovative thinking and solutions, and the capacity to inspire others through training and mentoring. Good people skills are also important to us. A typical day for you could involve preparing a technical proposal, directing a flood risk management project team, discussing ideas for flood-related research and innovation projects, writing a paper for a peer-reviewed journal or leading meetings with clients and funding agencies. You will hold Chartered status with a relevant professional institution (e.g. MICE) and commitment to professional progression. Why choose us? * Exceptional benefits: Enjoy a defined contribution pension scheme with a minimum 10% employer contribution (matched up to an additional 5%), 25 days of holiday plus bank holidays, life insurance, and health insurance providing dental/optical cash back. * Inclusive culture: Our commitment to equality, diversity, and inclusion is embedded in our core values. * Inspiring the next generation: We are passionate about inspiring the next generation of engineers and scientists through outreach with our STEM Ambassadors. * Reach your full potential: We invest in our people, offering a chance to make a real impact from day one. * Work-life balance: We understand the importance of a healthy work-life balance and offer both hybrid working and flexi time. We are also open to exploring other flexible working arrangements, including part-time. HR Wallingford is a non-profit-distributing organisation allowing us to reinvest into strategic research and innovation. This ensures that our staff have the opportunity to work on exciting research and development projects to create the next-generation tools and technology and to apply them to solve water related problems around the world in novel ways. Collaboration and teamworking is at our core, both internally and with industry and academic partners. Consequently, we actively encourage ongoing training and development opportunities and pride ourselves on our open, inclusive and supportive work environment. Further information * Download a full job description and person specification. * Check out our exceptional benefits at hrwallingford.com/careers. * Salary: £75,000 to £110,000 (dependent on experience) * The closing date for applications is 26th July 2026 How to apply If you are excited about this role but unsure whether you’re the right fit, we encourage you to apply. We’re also happy to answer any questions by emailing careers@hrwallingford.com Interested? Please apply providing your CV with covering letter.  Additional information Our privacy notice for job applicants, available from our website, explains how we collect and process the personal data you may provide us when you apply for a job with us through our websites, or by any other means. This notice also explains how we’ll store and handle that data and keep it. HR Wallingford are an equal opportunity employer and value diversity in our workplace. We do not discriminate, and work to create an inclusive culture across our business.

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll be doing Let's get the tricky part out of the way: this role doesn't fit neatly into a traditional box. It's part legal ops, part product specialist, part solutions architect, and part client whisperer. If you enjoy roles that stay static, this probably isn't it. Your mission is to help our clients, some of the most prestigious law firms in the world, get the absolute most out of our platform. Some of what you'll be up to: * Acting as a thought partner to law firm partners, associates, and innovation teams - building trusted relationships, addressing tricky pain points, and identifying high-value opportunities for them to scale their use of Legora across practice groups. * Working together with Go To Market and Engagement in taking full ownership of firm relationships - from running pilots with key practice areas, to onboarding new associates and partners, and ultimately guiding full-firm adoption across global law firms. * Be the voice of law firm users inside Legora - sharing insights from M&A teams, litigation departments, and other practice groups that directly inform product development, roadmap priorities, and strategic direction. * Delivering clear, confident product demos and training that bring the power of our platform to life - whether you're presenting to a single practice group or rolling out firm-wide. * Documenting best practices from leading firms, contribute to the development of scalable playbooks, and help shape how we grow this function globally. * Confidently helping law firms navigate one of the biggest shifts in how legal services are delivered - from evaluating the ROI and competitive advantage of AI to clearly mapping how AI will impact different practice areas, from corporate to disputes. What you bring You come from the world of Big Law; but you've never been content with how things have always been done. You may have trained and practised at a top-tier law firm, experiencing first-hand the pressures of billable hours, client demands, and operational inefficiencies. Perhaps you've moved into legal innovation, knowledge management, or legal tech within a firm. Maybe you've even left private practice to disrupt the status quo through a legal tech company, or ventures of your own. Either way, you know how law firms think, work, and (sometimes) struggle and you're ready to help them level up with technology. You'll thrive in this role if you: * Have a background in law, with experience at a top-tier law firm - ideally across multiple practice areas or with exposure to firm-wide initiatives. * Are tech-curious and product-savvy. Not necessarily a coder, but passionate about navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity. * Communicate clearly and confidently with diverse stakeholders, from senior partners to graduate trainees, and from lawyers to engineers. I.e. translating across disciplines is second nature to you. * Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast-moving environment. * Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies - whether that's streamlining due diligence, contract review, or legal research. * Are proactive, self-directed, and comfortable juggling multiple firm relationships at once. * Care deeply about quality, but don't get stuck in perfectionism - you get things done, and you make them better over time. * Understand the commercial realities of law firm life: billing pressures, client expectations, competitive positioning, and the delicate balance between innovation and risk management. A few more things We're a fast-growing company with bold ambitions, so you'll be joining at a time when things are moving quickly - in the best possible way. You'll have a lot of autonomy, a lot of responsibility, and the chance to genuinely shape how this function evolves. Everyone here has a founder-mentality. If that sounds exciting rather than terrifying, we'd love to hear from you. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Är du en inspirerande och lyhörd ledare som brinner för service i stjärnklass? Är du en trygg och engagerad ledare som motiveras av att utveckla både människor och verksamhet? Trivs du i en roll där du får kombinera operativ närvaro med strategiskt ansvar? Då kan rollen som Gruppchef inom arbetsplatsservice hos Coor vara nästa steg för dig. Vilka är vi? Hos Coor blir du en del av ett dynamiskt och värderingsstyrt företag som varje dag arbetar för att skapa smarta, hållbara och trivsamma arbetsplatser. Vi värdesätter samarbete, ansvarstagande och innovation och vi tror på ledarskap som bygger på tillit och engagemang. Som gruppchef inom arbetsplatsservice har du en nyckelroll i leveransen och bidrar genom ditt ledarskap och din passion för service till att skapa mervärde för både kunder och kollegor. Om rollen Som gruppchef har du ett helhetsansvar för vår FM‑serviceleverans på Swedbank som omfattar reception och arbetsplatsservice, med ett team av receptionister och kundvärdar. Du planerar, leder och följer upp den dagliga verksamheten för att säkerställa hög kvalitet, effektivitet och kundnöjdhet. Rollen är delvis operativ, vilket innebär att du vid behov stöttar upp i verksamheten. Du har ansvar för personal, leverans, kundrelation och ekonomi och arbetar nära både ditt team och kund. Ditt ledarskap kännetecknas av tydlighet, närvaro och ett lösningsorienterat förhållningssätt. Du skapar trygghet genom att vara tillgänglig och kommunikativ, och du uppmuntrar till delaktighet och öppen dialog. Tillsammans med ditt team bygger du en arbetsmiljö där kvalitet, innovation och service står i centrum. Vad får du göra? Som gruppchef kommer du bland annat att: Leda och koordinera den dagliga verksamheten för en stabil och effektiv drift Analysera och utveckla arbetsprocesser för ökad kvalitet och effektivitet Utbilda, coacha och utveckla medarbetare Genomföra medarbetarsamtal, uppföljningar och arbetsmiljöarbete Säkerställa kostnadseffektiv leverans och följa upp ekonomi Bygga och vårda starka kundrelationer genom affärsmässig dialog Driva förbättrings- och utvecklingsinitiativ, både internt och tillsammans med kund Vara närvarande i verksamheten och agera proaktivt vid utmaningar Om dig Vi söker dig som är en erfaren och trygg ledare med stark egen drivkraft och ett genuint engagemang för service. Du är strukturerad, ansvarstagande och har lätt för att skapa förtroendefulla relationer – både internt och externt. Du trivs i ett högt tempo, är flexibel och ser förändring och utmaningar som möjligheter. Med ett lyhört och prestigelöst förhållningssätt skapar du engagemang och inspirerar andra till samarbete och utveckling. Vi söker dig som har: Flerårig erfarenhet av ledarskap med helhetsansvar för personal, ekonomi och leverans God vana av att arbeta i Officepaketet Mycket goda kunskaper i svenska och engelska, både i tal och skrift Dokumenterad erfarenhet av att leda serviceverksamhet med fokus på värdskap och kundupplevelse Meriterande: Erfarenhet från reception, arbetsplatsservice eller annat serviceyrke Vi erbjuder trygga och säkra arbetsvillkor En varm och välkomnade arbetskultur Lön enligt kollektivavtal Introduktion till alla nyanställda för att ge dig en bra start i arbetet Friskvård för att gynna en balans i livet Förmåner som avtalspension, försäkringar och föräldralön Möjlighet att utvecklas inom ett stort och växande företag Löpande kompetensutveckling med utbildningar och kurser Om tjänsten Anställningsform: Tillsvidareanställning Sysselsättningsgrad: Heltid Arbetstid: Måndag-fredag Startdatum: Enligt överenskommelse Provanställning: 6 månader För att säkerställa en rättvis och träffsäker rekryteringsprocess använder vi personlighetstester och utför bakgrundskontroll innan anställning. Övrig information Vid frågor kontakta: karima.hallden@coor.com Vi hanterar ansökningar löpande och tjänsten kan tillsättas innan sista ansökningsdag. Vi behandlar personuppgifter enligt GDPR, tar endast emot ansökningar via vårt rekryteringssystem och fattar alla urvalsbeslut genom mänsklig bedömning. Välkommen med din ansökan! All försäljning från annonssäljare och rekryteringsföretag i samband med denna rekryteringsprocess undanbedes vänligen. På Coor möter vi varandra med nyfikenhet och värme. Hos oss arbetar människor med olika personligheter, bakgrunder och talanger. Coor är service; vi tar hand om våra kunders fastigheter, lagar mat, städar, välkomnar gäster, levererar post och sköter alla de hundratals Facility Management-tjänster som krävs för att en arbetsplats eller fastighet ska fungera på bästa sätt. Vårt gemensamma uppdrag är att skapa de bästa arbetsmiljöerna i Norden – smarta, hållbara och fyllda med glädje, för både våra kunder och oss själva. Tillsammans skapar vi värde genom att utföra, leda och effektivisera våra kunders serviceverksamheter så att de kan fokusera på vad de gör bäst. Resten tar vi hand om. Genom vår varma kultur och vårt starka samarbete har vi roligare och skapar mer värde för våra kunder. Det ser vi varje dag. Det är därför vi är ett av Nordens ledande företag inom Facility Management.

Du vill något. Det vill vi med! Vi vill skapa värde och bidra till livskvalitet för våra invånare, företag, organisationer och besökare. Tillsammans med andra gör vi det genom att lyssna, hjälpas åt, testa, lära oss och sen testar vi igen. Här är allt möjligt för dig som vill skapa, förändra, vårda, bygga, vägleda, utvecklas och göra skillnad. Tillsammans gör vi Helsingborg till en av de bästa städerna att bo och verka i. Vi når dit genom samspel och innovation. Om arbetsplatsen Framtidens välfärd är vår stora utmaning. För att klara den har vi på arbetsmarknadsförvaltningen ett mycket viktigt uppdrag: Vi ska göra det möjligt för invånare med ekonomiskt bistånd att bli självförsörjande så snabbt som möjligt, men även bidra till att arbetsgivare hittar rätt kompetens.  Vi möter utmaningen med ett brett utbud av vuxenutbildningar och arbetsmarknadsinsatser – och provar nya sätt att arbeta tillsammans med näringslivet, andra förvaltningar, myndigheter och civilsamhället. För att lyckas måste vi våga, testa nytt och hitta smarta lösningar.  Vi är cirka 400 kollegor på förvaltningen, och vår roll är att ge invånare de rätta verktygen så att de kan ta ansvar för sin egen utveckling och försörjning. Dessutom samordnar vi stadens arbete med migrations- och etableringsfrågor.  Vuxenutbildningen är ett verksamhetsområde inom arbetsmarknadsförvaltningen med uppdrag att erbjuda utbildning till vuxna inom grundläggande nivå, gymnasial nivå, anpassad nivå, SFI samt yrkesutbildning samt lärlingsutbildning. Vi möter cirka 8 000 elever varje år, och majoriteten av våra elever studerar hos externa anordnare som utför utbildning på uppdrag av kommunen. Inom vår delregionala samverkan Familjen Helsingborg är vi skåneledande i vårt gemensamma yrkesutbildningsutbud.  Arbetsuppgifter Vi har som huvudman ett omfattande ansvar för att säkerställa hög kvalitet, rättssäkerhet och likvärdighet i all verksamhet, oavsett om den bedrivs i egen regi eller hos externa anordnare. Värdet på vår upphandlade verksamhet uppgår årligen till över 100 miljoner kronor, och ställer höga krav på en systematisk och proaktiv tillsyn med strävan att alltid bli bättre.   Vi vill nu ta nästa steg i vårt arbete med tillsyn och systematiskt kvalitetsarbete gentemot externa utbildningsanordnare. Med det nationella kvalitetssystemet som utgångspunkt vill vi stärka och vidareutveckla vårt kvalitetsarbete. Som utvecklingsstrateg får du en central roll i att driva och stödja denna utveckling. Du ansvarar även för att samordna den systematiska kvalitetsuppföljningen i hela verksamheten, och är ett proaktivt stöd till ledningen och verksamhetens medarbetare i olika processer:   Att systematiskt planera, följa upp och utveckla vuxenutbildningens verksamhet för att säkerställa hög kvalitet. Att vara en central del i arbetet med uppföljning hos externa anordnare genom att utveckla metoder för samt genomföra kvalitetsdialoger, elevenkäter, platsbesök och analys av självvärderingar. Säkerställa att utbildningens innehåll och genomförande, såsom betygssättning, individanpassning och APL, håller hög kvalitet. Hantera frågor kring rättssäkerhet och elevinflytande, inklusive synpunkter och klagomål. Inhämta, bearbeta och analysera statistiskt underlag, samt genomföra flödes-, process-, resultat- och effektanalyser. Samverka nära med interna stabsfunktioner inom avtal, ekonomi och kvalitet. Delta i processer kopplat till upphandling av utbildning    Kvalifikationer För att vara aktuell för tjänsten behöver du ha en akademisk examen som arbetsgivaren bedömer som relevant.  För att lyckas i ditt uppdrag ser vi att du har god förmåga och erfarenhet av att:  Se till helheten och samverka utifrån en god systemkompetens  Förmåga att inhämta, analysera och omsätta information till kunskap som driver utveckling och bidrar till verksamhetens långsiktiga utveckling Kommunicera tydligt och tillgängligt, både muntligt och skriftligt  Driva processer framåt, samordna samt skapa engagemang och delaktighet  Skapa tydlig och systematisk struktur utifrån syfte  Arbeta med kvantitativ och kvalitativ analys Dessutom krävs:   3-5 års erfarenhet av liknande arbetsuppgifter inom uppföljning, styrning eller kvalitetsarbete inom utbildningsväsen. Erfarenhet av att arbeta inom vuxenutbildning och förståelse för de särskilda utmaningar och processer som verksamheten innebär.   Meriterande:    Erfarenhet av tillsyn och kvalitetsarbete, inklusive uppföljning av externa aktörer.   Erfarenhet av arbete i en politiskt styrd organisation, där beslut och processer påverkas av politiska prioriteringar.     Stor vikt kommer att läggas vid personlig lämplighet, abetsprov kan förekomma som en del av rekryteringsprocessen.  Att jobba i Helsingborgs stad Vill du vara med och skapa en bättre stad tillsammans med helsingborgarna? Då ska du jobba i Helsingborgs stad. Här kan du använda din kreativitet och drivkraft till att göra livet lättare och tryggare för våra invånare, besökare och näringsliv. Tillsammans med nyfikna och hjälpsamma kollegor gör du skillnad i människors liv, både idag och i framtiden. Ett bra jobb idag, en bättre stad imorgon. Här kan du läsa mer om hur det är att jobba i staden: https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/ Övrig information Sista ansökningsdag: 2026-08-23 Anställningsform: Tillsvidareanställning  Omfattning: Heltid  Tillträdesdatum: Enligt överenskommelse Antal tjänster: 1   För att kvalitetssäkra rekryteringsprocessen i Helsingborgs stad använder vi rekryteringsverktyget ReachMee. Därför ber vi dig att skicka in din ansökan via ReachMee genom att klicka på ansökningslänken i annonsen. I ansökan ska CV och övriga för tjänsten relevanta handlingar bifogas, exempelvis utbildningsbevis eller yrkeslegitimation. Du kommer även få besvara urvalsfrågor. Om du saknar svar från oss, kontrollera skräpposten då mejl ibland sorteras dit.Du som söker jobb och har skyddade personuppgifter ska kontakta rekryterande chef i annonsen som kommer guida dig vidare för en säker ansökningsprocess. Du ska inte ansöka digitalt via ansökningslänken.Fackliga företrädare https://intranat.helsingborg.se/hr/samverkan-och-delaktighet/fackliga-foretradare/

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State -  Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Ogun State: Ado-Odo/Ota and Abeokuta Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Ogun State: Ado-Odo/Ota and Abeokuta About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Oyo State: Iddo and Egbeda Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Iddo and Egbeda About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Owerri Municipal and Owerri West Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Owerri Municipal and Owerri West. About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Idemili North and Onitsha North Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Idemili North and Onitsha North. About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Umuahia North Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Umuahia North. About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.