Sökresultat för "Retail Operations"

Nu söker vi nya kollegor till vintersäsongen på en av Sveriges tio största skidorter. Här väntar en spännande och händelserik arbetsplats med skidåkning i toppklass och en idyllisk vintermiljö. Skapa minnen för livet – sök vinterns roligaste jobb i Kungsberget nu! Dina uppgifter Som arbetsledare ansvarar och jobbar du i den dagliga driften på avdelningen och ser till att gästens möte med oss alltid motsvarar våra mål gällande rutiner, arbetsflöden, effektivitet och service. Du är avdelningschefens högra hand och den närmaste kontakten för medarbetarna på avdelningen. Därför är det viktigt att du kan motivera dina kollegor och finnas där som stöd när de behöver. En av dina huvudsakliga uppgifter är att sköta beställningar så att våra butiker alltid är välfyllda med varor. Utöver detta hanterar du kassan, varuleveranser och skyltning av varor. Vår butik erbjuder ett sortiment av skid- och vintertillbehör samt ett mindre utbud av livsmedel. Du kommer också att sköta schemaläggning och genomföra medarbetarsamtal med dina kollegor. Vi erbjuder… En inspirerande arbetsplats med en härlig sammanhållning där du får chansen att uppleva en vinter som du sent kommer att glömma. Gratis säsongshyra av skidutrustning på nybörjarnivå Rabatt på boende för familj och vänner Förmånliga priser i skiduthyrning, butiker & restauranger. Vem är du? Du är serviceinriktad och stresstålig, men framför allt älskar du att möta nya gäster och se till att deras besök hos oss överträffar deras förväntningar. Engagerad, motiverad och ordningsam är egenskaper som stämmer in på dig och du tycker att det är roligt att inspirera dina kollegor. Vi ser att du har ett intresse för utförsåkning och tycker om att arbeta med människor – både vuxna och barn. Att du är glad, positiv och serviceinriktad ser vi som en självklarhet. I Kungsberget tror vi att glada medarbetare leder till glada gäster. Rollen passar dig som trivs i ett högt tempo och gillar att ha många saker på gång. Arbetsdagarna är varierande och du är i rörelse större delen av dagen. Arbetet innebär även tunga lyft, till exempel vid varuleveranser och påfyllning av butiken. Du behöver inte kunna allt från start. Vi tror på att lära genom att göra. Därför är det viktigt att du är nyfiken, vågar ställa frågor och vill utvecklas varje dag. Krav Du ska vara bekväm med både engelska och svenska språket. B-körkort och tillgång till bil. Kunna arbeta både dag- och kvällstid under vardagar och helger. Meriterande Erfarenhet av liknande arbetsuppgifter som beskrivs ovan. Ansök Detta är en säsongsanställning från november till april och tjänsten går under HRF:s kollektivavtal. Sista ansökningsdag är den 1 oktober, men urval sker löpande så skicka gärna in din ansökan redan idag. Har du frågor? Kontakta avdelningschef, magdalena.magnusson@kungsberget.se.

OVERVIEW: As a Retail Operations Team Member at Gymshark's newly opened flagship store on Bond Street, New York City you'll be a true brand ambassador, embodying our culture and values in every interaction. Passionate about fitness and the Gymshark brand, you'll provide customers with expert product knowledge and exceptional service, ensuring they have an inspiring and empowering shopping experience. You’ll actively contribute to store operations, maintain a vibrant store environment, and work alongside your team. PAY RANGE - The range is between $18.50-$20.00. The base pay offered is based on market, experience, and skills WHAT YOU'LL BE DOING: * Be a role model in product expertise, operational best practices, and brand representation, while training and sharing knowledge with the wider team. * Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities.  * Ensure the safety and well-being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times.  * Maintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience.  * Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired.  * Feedback and contribute to a culture of continuous learning, both individually and as part of the team. * Embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community experience.   WHAT YOU'LL NEED: * Retail Customer Service Excellence: Proven recent experience of working in a fast-paced retail store with the ability to engage with customers, understand their needs, and provide exceptional service to ensure a positive shopping experience.  * Product Handling & Stock Management: Experience of assisting with inventory management, restocking shelves, and ensuring products are well-kept and properly displayed. * Problem Solving: Ability to handle customer inquiries, complaints, or issues in a calm, professional manner while finding quick, effective solutions. * Adaptability: Ability to adjust to changing store needs, from new product arrivals to shifts in customer traffic and seasonal demands. * Attention to Detail: Experience of ensuring the store is tidy, products are well-organised, and stock is accurately managed to create a welcoming shopping environment. * Team Collaboration: Ability to work as part of a team, supporting colleagues and working together to achieve store goals and deliver excellent service. * Communication Skills: Clear, friendly, and effective communication with customers and team members to build rapport and share product information. * Sales Goal Orientation – Motivated to meet individual and team sales targets, contributing to the overall success of the store.  * Positive Attitude & Enthusiasm: Bringing energy, positivity, and a passion for fashion to every customer interaction and team collaboration * Willingness to Learn about product, systems, processes, customer journey and our community. * Aligned to and inspired by our brand values with a shared passion for community, wellness and fitness * Commitment to working where and when the retail teams need you on weekends and bank holidays  * Full eligibility to work in the US * Ability to lift up to 50lb BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email retailtalent@gymshark.com.

Här får du chansen att göra skillnad på riktigt - i en fartfylld, varierande och otroligt rolig roll där ingen dag är den andra lik. St1 söker nu en Territory Manager som vill ta ett helhetsansvar för ett eget distrikt och bidra till den fortsatta utvecklingen av vårt stationsnät. Här får du en central roll där du arbetar nära våra franchisetagare för att utveckla försäljning, lönsamhet och kundupplevelsen på våra marknadsplatser. Du blir en viktig del av Retail Operations med ansvar för att utveckla både affären och verksamheten inom ditt område. Rollen erbjuder stort eget ansvar, frihet att planera ditt arbete och möjlighet att påverka utvecklingen av både verksamheten och affären. Tjänsten är placerad i Stockholm. Resor är en naturlig del av rollen då distriktet sträcker sig från Stockholm till Haparanda. Totalt består vårt Retailnätverk i Sverige av 446 St1-stationer, varav omkring 90 är stationer på marknadsplatser med PLOQ- eller Välkommen in-butiker. St1 är ett energiomställningsföretag med målet att vara den ledande producenten och försäljaren av CO₂-medveten energi. Genom att återinvestera vinster i utvecklingen av förnybara energilösningar driver vi omställningen framåt, med satsningar på HVO, biogas, hållbart flygbränsle och solenergi. Läs gärna mer på st1.se Om rollen Som Territory Manager ansvarar du för ett eget geografiskt distrikt med cirka 15-20 franchisedrivna St1-stationer med PLOQ- och Välkommen in-butiker. Distriktet sträcker sig från norra Stockholm längs Norrlandskusten upp till Haparanda, även om merparten av stationerna finns i Stockholmsområdet. Du arbetar nära våra franchisetagare och har ett helhetsansvar för att utveckla affären inom ditt område. Du ansvarar för hela marknadsplatsen där drivmedel, butik, biltvätt och laddning tillsammans bidrar till en attraktiv kundupplevelse och en lönsam verksamhet. En viktig del av rollen är att varje vecka planera och genomföra stationsbesök för att följa upp drift, affärsutveckling, koncept och kundupplevelse. Genom en nära dialog med franchisetagarna identifierar du utvecklingsmöjligheter och driver förbättringsarbetet framåt. Du rapporterar till Operation Lead Retail Operations Sweden och blir en del av ett engagerat team där samarbete, erfarenhetsutbyte och eget ansvar är en naturlig del av vardagen. Arbetet präglas av ett högt tempo där du hanterar flera parallella frågeställningar samtidigt och har förmåga att prioritera, fatta välgrundade beslut och driva arbetet framåt. Dina arbetsuppgifter innebär i huvudsak att: ansvara för affär, drift och utveckling av cirka 15-20 franchisedrivna stationer utveckla försäljning och lönsamhet inom drivmedel, butik, biltvätt och EV coacha, stötta och utmana franchisetagare i deras affärsutveckling analysera resultat, följa upp KPI:er samt ta fram handlingsplaner för fortsatt utveckling arbeta med budget, prognoser och affärsplanering säkerställa att franchiseavtal, koncept, kvalitetskrav och HSSE efterlevs rekrytera och introducera nya franchisetagare bidra till utvecklingen av Retail Operations genom specialistområden och nära samarbete med kollegor i Sverige och Norden Din bakgrund och profil Vi söker dig som har relevant högskoleutbildning eller motsvarande erfarenhet och flera års erfarenhet från en affärsnära ledarroll inom retail. Du har erfarenhet av att leda och utveckla verksamheter genom franchisetagare, butikschefer eller andra ledare i en konceptstyrd miljö, gärna inom franchise. Du är van att coacha, följa upp och utmana andra mot gemensamma mål samt att arbeta med budget, KPI:er och affärsutveckling. Vi lägger stor vikt vid personliga egenskaper och söker en person som är affärsdriven, kommunikativ och självgående. Du har ett naturligt driv, god analytisk förmåga och trivs i en roll där du bygger långsiktiga relationer samtidigt som du vågar utmana och driva utveckling. Du tar ansvar för ditt arbete, driver frågor framåt och är bekväm med att fatta egna beslut. Du har god systemvana och är van att arbeta med budget, uppföljning och analys. Du uttrycker dig obehindrat på svenska och engelska, i såväl tal som skrift och har B-körkort. Vi erbjuder Hos St1 är du delaktig i det som sker och har möjlighet att påverka. Vi arbetar nära varandra med korta beslutsvägar och ett tydligt affärsfokus. Här kombineras ansvar och utveckling i en organisation som präglas av samarbete och öppen dialog. Våra värdeord - rättvisa, hållbarhet och lika möjligheter - genomsyrar hur vi arbetar. Vår Spirit beskriver hur vi möter varandra och vår omvärld: nyfikna, engagerade och omtänksamma. Du blir en del av ett energibolag i utveckling där du får växa i din roll och bidra till både affären och energiomställningen. Kontakt och ansökan I den här rekryteringen samarbetar St1 med Jefferson Wells. Vid frågor är du välkommen att kontakta ansvarig rekryteringskonsult Katarina Thomasson på 070-231 28 05 eller katarina.thomasson@jeffersonwells.se. St1 bedriver till viss del säkerhetskänslig verksamhet. Om befattningen kräver det genomförs därför en säkerhetsprövning med registerkontroll i enlighet med bestämmelserna i säkerhetsskyddslagen. St1 tillämpar en policy om alkohol- och drogtest för all personal. St1 är ett energiomställningsföretag med visionen att bli den ledande producenten och försäljaren av CO₂-medveten energi. St1 har verksamhet i Finland, Sverige, Norge och Storbritannien. St1s energiportfölj omfattar oljeprodukter, biogas, hållbart flygbränsle (SAF), förnybar diesel (HVO) och solenergi. St1 driver också flera större projekt inom energiomställning. St1 har cirka 1 250 stationer i Finland, Sverige och Norge. Stationsnätverket erbjuder drivmedel, laddning för elfordon, biltvättar, butiker och restauranger. Företaget har över 1 000 medarbetare.

Välkommen till Hemköp, vi erbjuder en arbetsplats med familjär stämning och tydliga gemensamma värderingar - kärleken till mat genomsyrar allt vi gör. Hemköp erbjuder en jämställd arbetsmiljö och hos oss får du en bra balans mellan jobb, fritid och familj. För Hemköp är mångfald en styrka. Medarbetarnas kunskaper, kompetenser och perspektiv skapar nya möjligheter och bättre beslut. Vi uppmuntrar därför en mångfald av sökande till alla tjänster. Huvudsakliga arbetsuppgifter Till Hemköp Norrköping Lasarettsgatan är vi nu på jakt efter dig som vill ha ett roligt och stimulerande arbete. I utbyte kan vi lova goda utvecklingsmöjligheter i en organisation där vi vågar tänka i nya banor. Nedan ser du vad det innebär att vara Butiksmedarbetare på Hemköp: Som Butiksmedarbetare får du ta stort eget ansvar för att våra kunder enkelt ska kunna hitta det de söker. Du ska se till att våra hyllor är välfyllda och att det är rent och snyggt i vår butik. Tillsammans med dina kollegor ska du ha fokus på positivt kundbemötande, försäljning och se till att vi håller högsta kvalitet. Du blir en viktig del i kedjan mot en inspirerande butiksupplevelse. Tjänsten avser: Timanställning vid behov. Tillträde: Enligt överenskommelse. Arbetstider: Du kommer att variera mellan att arbeta tidig morgon, dagtid, kvällar och helger. Det här förväntar vi oss Att du är matintresserad, tycker om att jobba med kunder och försäljning är en förutsättning för rollen. Nedan ser du vad som mer förväntas av dig som Butiksmedarbetare på Hemköp: Att du ska ha lätt för att jobba i team, vara noggrann och kvalitetsmedveten. Dessutom ska du gilla när tempot är högt. Tillsammans med dina kollegor ska du sköta den dagliga driften av butiken. Det innebär exempelvis att du är service- och försäljningsinriktad, men även att du har sinne för såväl detaljer som helhet. Med hänvisning till Arbetsmiljölagen (kapitel 5) samt Arbetsmiljöverkets föreskrifter AFS 2023:2 kapitel 8 och bilaga 2, anställer vi inte personer under 16 år beroende på arbetsuppgifternas art. Det här erbjuder vi Hos oss är kollektivavtal lika självklart som Fairtrade-märkt kaffe och ekologisk frukt på jobbet. Nedan ser du vad vi mer erbjuder dig: Kollektivavtalad lön, OB-ersättning, samt pensionsavsättningar enligt kollektivavtal. Försäkringar genom kollektivavtal. Förstärkt föräldrapenning. Friskvårdsbidrag efter tre månaders anställning. Personalrabatt efter sex månaders anställning. Du får erfarenheter – om t ex försäljning, service och om att driva butik. Vi ger dig bra möjligheter att växa genom olika ansvarsområden och utbildningar. Läs mer om hur det är att jobba hos oss här. Om du vill veta mer om vad tjänsten innebär, kontakta Christoffer Lenlin, Christoffer.lenlin@hemkop.se. Vi ser gärna att du vid intresse skickar din ansökan så snart som möjligt, då tjänsten kan komma att tillsättas före sista ansökningsdag den 2026-08-16. Vi tar endast emot ansökningar via våra jobbsidor. För att ta reda på om just du är den vi söker så innehåller vår rekryteringsprocess både tester och intervjuer. Vi kontrollerar ID och gör bakgrundskontroller vid samtliga rekryteringar. Läs mer: Så går det till när du söker jobb inom Axfood Observera att vi inte under denna rekryteringsprocess kommer be dig logga in med ditt Bank-id eller scanna någon QR-kod. Vid frågor kontakta Medarbetarsupporten via kontaktformulär. Om Hemköp Vi inom Hemköp och Tempo är stolta över att för femte året i rad ha utsetts till "Årets Karriärföretag" när Sveriges främsta arbetsgivare listas av Karriärföretagen. Utmärkelsen delas ut till de arbetsgivare i Sverige som anses vara mest attraktiva för studenter och yrkesverksamma att göra karriär på. Hemköp/Tempo utses till Karriärföretag 2026 för sin tydliga satsning på att skapa en arbetsplats där kollegor upplever gemenskap, utveckling och engagemang. På Hemköp arbetar vi mot ett gemensamt mål att vara ledande inom hållbarhet genom att erbjuda alla matälskare ett godare sortiment, verka för en godare miljö, inspirera till godare vanor och vara en godare aktör.

Job Description WHAT YOU WILL DO As Retail Labour & Productivity Manager, you lead and develop a specialist team while owning the global frameworks for labour standards, workforce planning and productivity across our retail formats. You set the foundations for how labour is planned, deployed and measured, ensuring the right balance between productivity, fairness, customer experience and operational efficiency. You will: Lead, coach and develop a specialist team, setting clear direction, priorities and ways of working Own and continuously improve the end‑to‑end time library, ensuring activity‑based labour standards are accurate, data‑driven and reflect real store operations Define and evolve the role architecture across retail formats, ensuring clarity, consistency and alignment with the operating model Develop and maintain demand and volume driver models, using key predictors such as traffic, transactions and delivery patterns Set seasonality rules and productivity benchmarks to enable accurate labour forecasting and clear performance expectations Act as a subject matter expert on workforce management processes, tools and systems Partner with key stakeholders to embed labour and productivity frameworks into processes, systems and ways of working Support change management and communication related to new labour models, standards and scheduling updates WHO YOU WILL WORK WITH You will work closely with Retail Operations, Workforce Management, Tech, Controlling and Sales Market teams. In this role, you combine people leadership with strong stakeholder partnering to ensure labour and productivity frameworks are effectively implemented and continuously improved across the organisation. WHO YOU ARE You are a confident and structured leader with a strong analytical mindset, comfortable working at the intersection of strategy and operational detail. We are looking for people with: Solid experience within workforce management, labour standards, productivity modelling or operational analytics Experience working with scheduling systems, labour forecasting tools and retail workforce platforms Proven leadership experience, with the ability to coach and develop specialist teams Strong analytical skills and the ability to translate insights into clear, actionable recommendations Experience working in complex retail or large‑scale operational environments Fluency in English, both written and spoken WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here WHY YOU’LL LOVE WORKING HERE At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Programme – HIP. Learn more about the programme here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a permanent position based in Stockholm, please send your CV in English as soon as possible. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application

Elgiganten är Sveriges ledande återförsäljare av hemelektronik, vitvaror och kök. Vi har i dag närmare 3 400 anställda och totalt 167 Phonehouse-butiker och varuhus över hela landet. Som anställd på Elgiganten är du en del av något mycket större och verksamheten utgörs av flera viktiga funktioner såsom varuhus, butiker, e-handel, nordiskt centrallager och kundtjänst.  Bli en del av oss och var med på vår framgång! Älskar du försäljning och att leda andra? Vi söker nu en säljande Butikschef med ledarförmåga och en stor vilja att ständigt utveckla sig själv och andra.  Att arbeta på Elgiganten är både roligt, utmanande och fartfyllt. Det är inte bara vårt gemensamma intresse för det vi säljer som binder oss samman. Här finner du människor – var och en med ett hjärta för elektronik och en äkta vilja att hjälpa andra hitta glädjen i den magiska världen av teknik. Din roll som ButikschefFör dig är medarbetarna och kunden viktigast. Samtidigt skapar du goda resultat för din butik, följer upp och förbättrar för att nå ännu högre. Du har ett övergripande ansvar för butikens medarbetare, kunder och resultat. Som säljande Butikschef leder du butiken genom att utveckla och coacha dina säljare att vägleda kunden till bästa köp. Du har ansvar för att rekrytera, introducera och vidareutveckla ditt team och säkerställa den dagliga driften genom att leda och planera verksamheten. Du kommer att arbeta i den dagliga driften tillsammans med dina medarbetare och vara en viktig förebild. I rollen som Butikschef ansvara du även för att butiken är uppdaterad och följer koncept, allt för att skapa den bästa kundupplevelsen.  Vem är du?Som Butikschef på Elgiganten är dina personliga egenskaper och motivation det viktigaste. Du älskar att utvecklas, utveckla andra och uppnå dina mål, och såklart har roligt när du gör det! Vi ser att duHar en mogen inställning till ledarskap Drivs av att leda ett team Är engagerad, ansvarstagande och har en vilja att göra ditt bästa Arbetar metodiskt, målinriktat och självständigt Rollen som Butikschef kräver minst 3 års erfarenhet av försäljning och förståelse i drift och ledning i en butikskedja. Du har erfarenhet av försäljning med goda resultat, är van att ta yrkesmässigt ansvar och är verksamhetsnära som person.  Vilka är vi? Vår kultur är viktig för oss och våra värderingar genomsyrar allt vi gör, vi söker nu en kollega som vill bli en del av vår gemenskap och precis som vi drivs av och delar våra värderingar: Win Together, Play Together, Grow Together and be Different Together. På Elgiganten tror vi att våra olikheter gör oss starkare och sammanhållningen är en styrka. Här jobbar drivna personer med stort intresse för både våra kunder och varandra. De som ser möjligheter, gillar snabba förändringar och drivs av att bidra till positiva resultat brukar trivas väl hos oss. Det är personer med energi som har en förmåga att naturligt ta egna initiativ och som vill utvecklas. Utveckling hos ossVårt mål är att bli branschens bästa arbetsgivare och vi tror att vi når dit bland annat genom vårt goda ledarskap. På Elgiganten skapar en god ledare engagemang, arbetsglädje och motiverade medarbetare. Utveckling och interna utbildningar är något som vi valt att investera i, här innefattas träning i produktkunskap, kundmöte och ledarskapsutbildningar. Elgiganten erbjuder:Avtalsenlig lön och pension Generöst bonusavtal Förmåner inom friskvård och personalköp Internt utbildningsprogram för medarbetare och ledare Goda karriärmöjligheter Övrig informationAnställningsform: Tillsvidare  med inledanande provanställningOmfattning: 100%. arbetstiderna innefattar även kvällar och helgerTillträde: Enligt överenskommelseSista ansökningsdag: 2026-08-31   På Elgiganten strävar vi efter mångfald och välkomnar därför alla sökande, oavsett kön, ålder eller etnisk bakgrund. Observera att vi använder tester och bakgrundskontroll som en del i rekryteringsprocessen. Vi ser fram emot din ansökan! Registerna ditt CV och sök tjänsten genom att klicka på länken.

First Camp kommer att fortsätta på sin tillväxtresa de kommande åren och vill satsa extra mycket på att träna upp nya ledare till våra destinationer. Därför söker vi nu ett antal Trainees som vill få möjlighet att lära sig mer om vår verksamhet för att på sikt kunna ta en ledande position som Receptionsansvarig eller Destinationschef inom Skandinaviens största campingkedja. Vad ska göras? Vi vill utbilda och utveckla framtida ledare hos oss genom ett Trainee-program. Våra Trainees blir våra experter inom våra koncept och rutiner, som med kort varsel kan hoppa in och hjälpa till på olika campingplatser där vi ser behov under säsongen. Du kommer att få coaching i ledarskap, ekonomi och medarbetarfrågor som en del av ditt Traineeprogram. Under arbetsledning av din närmsta destinationschef säkerställer ni att destinationen drivs på bästa möjliga sätt - allt i syfte att hjälpa våra team att skapa Moments of Happiness för våra gäster. Som Trainee kommer du att tränas för att utföra alla förekommande uppgifter på en camping, allt från att städa stugor, enklare underhåll och städa servicehus till att jobba i receptionen, i butiken eller i bistron med mera. Är du redo för en spännande resa inom First Camp? I rollen som Trainee kommer du att utgå ifrån region nord. Din bas-destination kan vara destinationer så som Umeå, Lycksele, Boden och Luleå. Även om du utgår och har din bas-destination kommer du arbeta och bo på flera andra destinationer under stora delar av säsongen. Dels för att vi ser att du får möjlighet att växa och utvecklas som mest när du får testa din kunskap på flera arbetsplatser, dels för att arbetet förläggs där behovet är som störst. Som Trainee rapporterar du till Regionchefen, men Destinationschefen kommer att vara din närmsta mentor och lärare under säsongen. Förutom dina närmsta ledare kommer du att ingå i ett nätverk av flera Trainees och få möjlighet att samarbeta med många duktiga kollegor som lär dig allt du behöver för din fortsatta karriär. Vem söker vi? Som person är du självgående, engagerad, vågar ta egna initiativ och agerar när du ser att något behövs göras. Du är en naturlig lagspelare och ledare där du har lätt för att motivera och inspirera andra. Du arbetar strukturerat, är alltid väl förberedd och kan "kavla upp ärmarna" när det behövs samt gillar när det händer mycket på en arbetsdag. Att ha ett arbete med Sverige som din arbetsplats ser du som en spännande utmaning. När du kommer till en ny Destination och ett nytt team är du lyhörd för laget och skapar dig snabbt en bild av vad som fungerar och vad som kan bli bättre – allt för att bygga ett välfungerande lag som lever våra värderingar. Vidare är du trygg i dig själv och lyfter hellre andra innan du tar äran. Teamet kommer först och du är noga med att efterlämna dig ett väl genomfört arbete och ta ansvar för den energi du tar med din in på arbetsplatsen. Vi söker dig som arbetat med liknande arbetsuppgifter tidigare, eller har just den rätta inställningen och drivet. Har du erfarenhet från större kedjor och har vana vid att arbeta utifrån tydliga koncept inom retail, butik, restaurang eller besöksnäringen är detta en merit. Det är även ett plus om du tidigare arbetat som ledare, men det är inget krav. Vad erbjuder vi? På First Camp har många börjat i din position och sedan klättrat inom företaget. Du kommer att få möjlighet att utvecklas, lära dig nya saker och träffa människor från hela världen. Våra gemensamma värderingar styr våra dagliga handlingar: We Care: Vi jobbar tillsammans med omtanke om gästen, medarbetaren och planeten. Vi skapar en öppen och stöttande miljö där vi utmanar varandra, lär oss av misstag och firar framgångar. We Have Fun: Genom att vara oss själva och ha roligt ihop skapar vi en välkomnande stämning för alla vi möter. Tillsammans skapar vi fina minnen för våra team, kollegor och gäster. We Simplify: Framåtanda, tillsammans med viljan att lära, gör att vi ständigt förbättrar och utvecklar hur vi arbetar. Vi gör det enkelt för varandra - det ska vara lätt att göra rätt för både kollegor och våra gäster. We Deliver Results: Vi fokuserar i allt vi gör på att skapa resultat för våra gäster, kollegor och hela företaget. Målen är högt satta och vi lyckas bäst när vi använder både hjärta och hjärna. Vi erbjuder en arbetsplats med goda möjligheter till utveckling och omtänksamma kollegor som delar med sig av visdom och skratt. Tillsammans vill vi fortsätta vår framgångssaga och växa med fler stjärnor som vill vara med och bygga vår framtid. Villkor Tjänsten är en säsongsanställning på heltid med start 1 april fram till 30 september.  Lön och villkor enligt överenskommelse och kollektivavtal.  Vid resor och arbete på annan ort än din bas som är destinationen närmast din hemort, står First Camp för de kostnader det medför. För rätt person finns det stora möjligheter att växa vidare inom First Camp med målbilden att en dag leda din egen destination. Eftersom vi är ett starkt säsongsbetonat bolag är det viktigt att du har möjlighet att arbeta under hela vår sommarsäsong. Ansökan Urval och intervjuer sker löpande, så vänta inte med att skicka in din ansökan om detta låter som rätt möjlighet för dig. Vi arbetar kompetensbaserat i våra rekryteringar och fokuserar på att hitta den person som bäst matchar tjänstens kravprofil. För slutkandidater i processen kan utdrag ur belastningsregistret komma att begäras. Som ett första steg i vår urvalsprocess kan du få genomföra rekryteringstester som hjälper oss att säkerställa en rättvis och träffsäker matchning.

Job Description WHAT YOU WILL DO As a Labor Standards Expert, you own and develop the store labour standards model, defining how much time store tasks should take to enable accurate, fair and data‑driven labour planning. You ensure time standards reflect real store operations across all store types, sizes and formats and remain robust as operating models evolve. You will: Own and maintain the end‑to‑end store labour standards model, ensuring every task has a clear, validated and documented time value Define and continuously improve methodologies, calculation logic and rules behind labour standards Lead time studies, work measurements and productivity assessments across front of house, back of house and omnichannel tasks Ensure labour standards are updated to reflect new processes, operating model changes and omnichannel flows Establish and maintain a structured cadence for reviewing and updating task times, including annual refreshes and defined change triggers Act as a subject matter expert on labour standards and work measurement, supporting both technical and non‑technical stakeholders WHO YOU WILL WORK WITH You will work closely with Operations Development, Tech and Product teams, as well as global teams and Sales Markets. In this role, you partner cross‑functionally to ensure labour standards are accurate, trusted and consistently applied across the organisation. WHO YOU ARE You are a structured and analytical expert with a strong eye for detail and a deep interest in how work is measured, standardised and improved in retail operations. We are looking for people with: Experience in work measurement, labour standards, workforce management or labour modelling Solid understanding of retail operations, process analysis or labour optimisation Experience working with workforce management or scheduling systems Strong analytical skills with the ability to interpret productivity and time‑study data High attention to accuracy, methodological rigour and documentation quality Fluency in English, both written and spoken WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here WHY YOU’LL LOVE WORKING HERE At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Programme – HIP. Learn more about the programme here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a permanent position based in Stockholm, please send your CV in English as soon as possible. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Edo State - Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State -  Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Ogun State: Ado-Odo/Ota and Abeokuta Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Ogun State: Ado-Odo/Ota and Abeokuta About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Oyo State: Iddo and Egbeda Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Iddo and Egbeda About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Owerri Municipal and Owerri West Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Owerri Municipal and Owerri West. About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Idemili North and Onitsha North Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Idemili North and Onitsha North. About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Umuahia North Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Umuahia North. About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.