Sökresultat för "Hospitality management"

Are you ready to take the first step in your hospitality management career?  We’re seeking passionate and driven individuals to join our Management Trainee Programme at Soho House & Co – a year-long journey of hands-on learning, leadership development, and mentorship. What’s in it for you? * Gain on-the-job experience across key operational functions, Food & Beverage and Rooms Division * Mentorship and guidance from industry experts to help shape your future career * Placements within our wider support teams to broaden your skills and knowledge Who is this for? * 🎓 Hospitality graduates or professionals looking to level up * 🌍 Based in various locations across the UK & Europe

Dream Big - Join Villa Valentina! Urban Italian Group is launching Villa Valentina, a modern Spanish farmhouse restaurant  with Mediterranean influences, opening in Slussen, Stockholm May 2026. The restaurant is UIG’s love letter to the Southern Mediterranean coast , inspired by Spanish farmhouses and defined by passion and love for social dining. Villa Valentina is about sharing experiences and laughter with your friends and loved ones. We focus on a social, shareable dining experience, genuine hospitality, carefully selected ingredients and a menu designed to be enjoyed together, creating a warm and lively restaurant with personality at its core. Set in the new heart of Slussen, Villa Valentina will be one of Scandinavia´s most significant openings, a large-scale, high-exposure venue designed for very high volume, with up to 350 seats during the summer season. Our Restaurants: Basta Instagram - A casual dining concept delivering great guest with strong value for guests. Florentine Instagram Sweden | Instagram Spain - An international upscale casual trattoria delivering refined dining. Trattoria Giorgio's Instagram - A lively 1960s Milanese trattoria in Östermalm. Lola Maria Instagram - Vibrant Andalusian tapas, in the heart of Malmö. Villa Valentina Instagram - Modern Spanish farm house concept with mediterranean influences. Opening June 2026. About You & The Role This role is for a Sous Chef who takes pride in doing things properly and building strong results over time. You will work in a structured, high-volume kitchen with clear standards. The days are busy and demanding, and the rhythm can be intense, but the satisfaction comes from keeping the kitchen running smoothly, supporting the team, and maintaining quality under pressure. Your impact is felt in how the service flows, how the team performs, and how standards are upheld every day. Progress here doesn’t come from fast titles or constant change. It comes from consistency, feedback, and taking responsibility in the daily operation. Sous Chefs who do well enjoy being a steady presence in the kitchen, coaching others, solving problems during service, and taking real ownership of execution together with the Head Chef. If you value responsibility, clear expectations, and the feeling of finishing a service knowing the team performed well because of your leadership, this environment will suit you. Key Responsibilities Kitchen Leadership & Operations Support and participate in the preparation and production of all food Ensure dishes are prepared and presented according to recipes, portioning, and quality standards Monitor food quality during and after preparation, making adjustments when needed Step in to lead the kitchen in the Head Chef’s absence Team Management Support scheduling and daily coordination of kitchen staff Assist in training and developing BOH team members according to company standards Act as a role model in performance, teamwork, and kitchen culture Quality, Safety & Compliance Ensure the kitchen operates in line with health and safety regulations Support equipment inspections and preventive maintenance routines Financial & Administrative Responsibility Assist with ordering and receiving food products and kitchen supplies Help monitor waste levels and maintain strong stock control Key Requirements Strong leadership skills Ability to perform consistently in a high-volume environment Proficient financial awareness and cost understanding Ability to build and maintain a world-class team culture Excellent time management Benefits Our team is full of big hearted and incredibly talented colleagues who will make sure you feel very welcomed from day one. Competitive market salary + tips Average of 40 hours a week Housing (T&Cs applies) Seasonal and permanent contracts 5000SEK referral bonus scheme for introducing a successful colleague Best on the market growth opportunities Regular performance reviews and salary evaluations Full onboarding, cross training and tailored career development plan The unforgettable annual UIG Gala party and team nights out International trips and possibility to work abroad Friends for life What We Offer Joining Urban Italian Group means becoming part of a vibrant, forward-thinking family where creativity meets collaboration: Growth & Vision: Be at the forefront of developing one of Scandinavia’s fastest-growing hospitality brands. Leadership Impact: Inspire and influence a dynamic team, leaving your mark on operations across multiple brands. Competitive Rewards: Enjoy a market-leading salary paired with performance-based bonuses. Professional Development: Access resources and training designed to elevate your culinary and leadership expertise. A Strong and Supportive Foundation: With our dedicated team behind you, cultivate a positive and thriving kitchen environment.

Är du redo för en ny utmaning på en plats där modern design möter skånsk charm? Motel L Lund, beläget i den nya och spännande stadsdelen Brunnshög, erbjuder en unik arbetsmiljö där du får vara med och skapa minnesvärda upplevelser för våra gäster. Hotellet, som öppnade i augusti 2021, har hela 12 våningar med 252 rum och en imponerande skybar som ger en hänförande utsikt över det vackra skånska landskapet. Som en del av vårt team kommer du att arbeta i hjärtat av Motel L – vår välkomnande och stilrena lobby, en plats där gäster kan mingla, arbeta eller bara koppla av med ett glas i baren. Vi erbjuder en inspirerande och modern arbetsmiljö med en stark laganda, där service och gästnöjdhet alltid står i centrum. Motel L är dessutom känt för sin slogan "More is less", vilket innebär att vi levererar hög standard till ett förmånligt pris – och detsamma gäller vår arbetskultur: vi ger mer, med en enklare och bättre arbetsvardag för dig. Om du letar efter en plats där du får växa tillsammans med ett engagerat team, samtidigt som du får arbeta i en dynamisk och innovativ miljö – då är Motel L Lund din nästa arbetsplats! Välkommen att bli en del av vår resa! Beskrivning Vi söker kockar till vår Skybar där vi serverar en bistromeny med fokus på hög kvalitet.  Arbetstiderna gäller främst kvällar men kan komma att varieras med dagar. Du är snabb och kvick på fötterna och gillar att arbeta i team, alltid med ett leende! Att leverera en extraordinär måltidsupplevelse till gästen med hög serviceanda är självklart för dig. Arbetsuppgifter Du tycker om att jobba och har yrkesstolthet som kock. I vårt kök arbetar du med alla sysslor med fokus på matlagning, kvalitet, presentation och hygien.  Arbetet innebär att man har ansvar för köket under servisen. Att man kan planera sitt arbete både enskilt och i grupp. Periodvis är det högt tryck och då behöver man kunna växla upp i tempo och arbeta smart och effektivt. Utan att kvaliteten påverkas.  Som kock hos oss finns det även möjlighet att arbeta på våra event. Allt från luncher, kvällsmenyer och sport middagar.  – du kommer därför att vara med och jobba med alla delar. Kvalifikationer Du har med dig en kockutbildning på någon nivå eller kan visa erfarenhet i motsvarande grad. Yrkeserfarenhet som kock och erfarenhet att arbeta självständigt. Som person tycker du om att utvecklas, lära nytt och ha en mängd olika arbetsuppgifter. Du tycker om att ha ordning och reda omkring dig och gillar att jobba tillsammans med andra människor. Vi lägger stor vikt vid dina personliga egenskaper. Villkor Arbetstiderna är främst kvällstid mer varierande tider. Anställningen avser extra vid behov. Tillträde snarast.   Ligula Hospitality Group är moderbolag i en privatägd hotell- och restaurangkoncern i stark men långsiktig tillväxt. Vi äger, förvaltar och utvecklar välkända varumärken och koncept inom besöksnäringen och har sedan 2015 mer än fördubblat antalet hotell – med fortsatt expansion i fokus. I dag består koncernen av 48 hotell i Sverige, Danmark och Tyskland som drivs under varumärkena ProfilHotels, Apartments by Ligula, Motel L, Good Morning Hotels och Collection by Ligula. Därutöver driver vi sex Best Western Plus-hotell genom avtal. Totalt sysselsätter vi cirka 800 årsanställda och omsätter över 1 500 MSEK. Som arbetsgivare vill vi erbjuda trygga och schyssta villkor i en stabil organisation. Vi är anslutna till Visita genom kollektivavtal, vilket innebär ordnade arbetsvillkor, tjänstepension, försäkringar och andra viktiga förmåner. Hos oss kombineras stabilitet och långsiktighet med möjligheten att utvecklas i en växande koncern. Vi strävar efter hållbara anställningar, tydliga strukturer och ett arbetsliv där du kan känna trygghet både idag och inför framtiden.

Vi söker nu en initiativrik, social och serviceinriktad person som vill bli en nyckelspelare i vardagen på ett internationellt techkontor hos vår kund i Lund. Här får du en varierad roll där du ansvarar för att kontoret fungerar i det dagliga, samtidigt som du skapar en trivsam och professionell upplevelse för både kollegor och besökare. Du arbetar i en internationell miljö med många kontaktytor och får möjlighet att ta stort eget ansvar. Om rollen Som Hospitality Service Assistant är du en central kontaktpunkt på kontoret och arbetar brett med reception, service och facility-relaterade uppgifter. Du ansvarar för att den dagliga driften fungerar och har en viktig roll i att skapa struktur, trivsel och ett välfungerande kontor. Urval av arbetsuppgifter Reception & service Bemanna receptionen dagligen (kl. 08–13) Välkomna besökare och hantera incheckning i besökssystem Hantera passerkort och tillfälliga badges Ta emot och distribuera post och leveranser Introducera nya medarbetare och hålla kontorsvisningar Kontorsservice & trivsel Ansvara för kaffe- och testationer (ca 6 stycken) Säkerställa att gemensamma ytor och mötesrum håller hög standard Kontakta leverantörer vid behov (t.ex. kaffe/te) Bidra till förbättringar och trivselaktiviteter Mötesrum & material Veckovis kontroll av mötesrum och material Säkerställa att utrustning är i gott skick Stötta vid möten och event Inköp & administration Ansvara för kontorsmaterial (3 förråd) Beställa och följa upp inköp Arbeta i enklare system (t.ex. Excel) Facility & leverantörer Kontaktperson mot städ, fastighet och serviceleverantörer Skapa serviceärenden till hyresvärd Hantera felanmälningar och workplace requests Kontrollera och fylla på första hjälpen stationer Säkerställa att rutiner och arbetsmiljö följs Kommunikation Kommunicera via Slack och e-post Delta i digitala möten (Teams/Zoom) Samarbeta med globala team Det kan tillkomma flera enklare kontors- och arbetsuppgifter utöver ovan nämnda. Vi söker dig som Är social, positiv och trygg i mötet med människor Är strukturerad och gillar att ta ansvar Har ett öga för detaljer och ordning Talar och skriver obehindrat på svenska och engelska Är bekväm i digitala verktyg Är en lagspelare som trivs i en miljö där samarbete och kommunikation är viktigt Tidigare erfarenhet från reception, service eller kontorsroller är meriterande. Om Joyweek Joyweek är en helhetsleverantör inom mjuka facility management-tjänster. Vi skapar glädjefyllda, hållbara kontor & fastigheter där människor trivs, presterar och vill stanna kvar. Med kontor i Stockholm, Göteborg, Malmö, Linköping, Östersund, Karlstad, Härnösand, Bräcke och Oslo är vi cirka 300 medarbetare som tillsammans skapar de bästa förutsättningarna för över 2 350 kunder i Norden. Vi omsätter 450 MSEK och ägs av Verso Capital. Läs gärna mer på www.joyweek.se. Övrig information: Start: Enligt ö.k Omfattning: Heltid Plats: Lund Anställningsform: Tillsvidare

The Role… At Little Beach House Malibu  a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed.  As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling. Main Duties… * Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets * Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service * Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements * Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk * Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential * Establish targets, KPI’s, schedules, policies and procedures * Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork * Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations * Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk Required Skills/Qualifications: * Minimum of 5+ years’ experience in a similar capacity * Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments * POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience * Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service * Passionate about food and beverages trends and best practices and local health & safety compliancy regulations * Ability to manage personnel and meet / exceed financial targets * Guest-oriented and service-minded as well as flexible and pro-active Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, push, carry or lift at least 30 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $75,000—$90,000 USD

The Role… At Soho House a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed.  As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling. Main Duties… * Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets * Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service * Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements * Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk * Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential * Establish targets, KPI’s, schedules, policies and procedures * Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork * Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations * Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk Required Skills/Qualifications: * Minimum of 5+ years’ experience in a similar capacity * Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments * POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience * Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service * Passionate about food and beverages trends and best practices and local health & safety compliancy regulations * Ability to manage personnel and meet / exceed financial targets * Guest-oriented and service-minded as well as flexible and pro-active Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, push, carry or lift at least 30 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $80,000—$85,000 USD

SCOPE OF THE ROLE At Soho House, the Health Club Manager leads the successful launch and day-to-day operation of our Health Club, creating an exceptional member experience across fitness, recovery and spa. This is a pre-opening leadership role, responsible for delivering every aspect of the Health Club before opening day and establishing the standards that will define the operation long-term. Working closely with the General manager, Global Director of Health Clubs and the wider project team, you will oversee recruitment, procurement, operational readiness, training, supplier management and the successful opening of the Health Club. Following launch, you will lead the daily operation of the Health Club, including the gym, recovery technologies, spa treatments, wellness programming and changing facilities. You will be responsible for building a high-performing team, delivering exceptional member experiences, always ensuring a safe environment and driving commercial performance. KEY RESPONSIBILITIES Pre-Opening * Lead all Health Club pre-opening activities, ensuring operational readiness for launch. * Recruit, onboard and train the Health Club team, including fitness, spa and recovery colleagues. * Support procurement, equipment installation, treatment room set-up and recovery technology commissioning. * Develop and implement operational standards, SOPs and opening procedures. * Establish supplier relationships and coordinate external contractors during the opening phase. * Work alongside project, design and facilities teams to ensure all spaces are completed to Soho House standards. * Deliver team inductions and opening training programmes. Operations & Member Experience * Lead the day-to-day operation of the gym, spa, recovery technologies and wellness facilities. * Ensure exceptional standards of cleanliness, maintenance and presentation across all Health Club spaces. * Oversee member journeys across fitness, personal training, recovery services, treatments and wellness programming. * Develop a calendar of classes, events and wellness activations to maximise member engagement. * Ensure recovery technologies, including Hyperbaric Oxygen Therapy (HBOT), Red Light Therapy and other wellness equipment, operate safely, effectively and in accordance with company procedures. * Build strong relationships with members, delivering a highly personalised and hospitality-led experience. Leadership * Recruit, coach and develop a high-performing Health Club team. * Lead performance reviews, training, scheduling and succession planning. * Foster a culture of accountability, collaboration and exceptional service. * Ensure staffing levels meet operational and commercial demands. Commercial Performance * Deliver departmental revenue, payroll and profitability targets. * Monitor KPIs including treatments, personal training, classes, retail and recovery services. * Identify opportunities to improve utilisation, member engagement and revenue. * Partner with Membership, Marketing and Events to drive Health Club awareness and participation. Operational Excellence * Manage Health Club budgets, purchasing and stock control. * Maintain equipment through planned preventative maintenance and supplier relationships. * Ensure compliance with all health and safety legislation, operating procedures and licensing requirements. * Produce regular operational and commercial reports for senior leadership. * Maintain the highest standards of risk management across fitness, spa and recovery operations. REQUIRED EXPERIENCE * 5 years' experience managing a premium health club, luxury spa, wellness club or hospitality operation. * Previous pre-opening experience is highly desirable. * Strong operational knowledge across fitness, spa and recovery environments. * Experience managing multidisciplinary teams including fitness professionals, therapists and wellness practitioners. * Demonstrated experience delivering commercial targets and managing departmental budgets. * Excellent leadership and organisational skills. * Experience working with recovery technologies, longevity services or advanced wellness offerings is advantageous. * Spa or Gym qualification * Strong understanding of health and safety legislation and risk management. * Comfortable working in a fast-paced opening environment with changing priorities. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.

If you have a passion for hospitality, take pride in delivering top-notch food & service, and love creating great experiences for guests, we’d love to hear from you! We’re all about quality, consistency, and a team that brings good energy every single day. “Every guest leaves with a warm heart and a happy belly.” Nature of the Job This role requires initiative, leadership, and responsibility — particularly in the Head Chef's absence. You are expected to handle kitchen operations confidently, problem-solve proactively, and maintain team morale while ensuring standards are consistently met. The role is highly collaborative, but also comes with autonomy and the expectation to take ownership of kitchen outcomes. Primary Objectives Lead and oversee all kitchen operations in the absence of the Head Chef, ensuring food quality, consistency, and service speed remain in line with company standards. Support the kitchen team in achieving financial targets by controlling food costs and responding to labour demands efficiently. Actively contribute to kitchen organisation, menu development, and operational systems while fostering a positive and professional team environment. Key Responsibilities: Lead shifts and take full responsibility for the kitchen when the Head Chef is not present. Support and guide kitchen staff through constructive coaching and open communication. Lead by example in positivity, work ethic, and professionalism, reinforcing a solutions-oriented environment. Be the go-to support for the kitchen team, including flexibility in scheduling and covering shifts when needed. Uphold high standards and encourage all team members to do the same. Kitchen Operations Maintain consistency in food prep, recipe adherence, plating, and presentation. Assist the Head Chef with dish development, recipe testing, and menu updates. Oversee prep levels and ordering, ensuring correct and timely stock management. Monitor stock levels and anticipate needs for both busy and slower periods. Authorise supplier invoices and check deliveries for accuracy and quality. Quality Control & Standards Ensure all dishes meet company standards for taste, appearance, and portion control. Assist in maintaining food cost targets and reducing wastage across the kitchen. Support the smooth and fast operation of the kitchen service, ensuring hospitality standards are achieved. Communication Act as a key communication link between the kitchen and management. Share updates with the kitchen team on planning and operational changes. Provide regular feedback to the Head Chef and kitchen staff. Be available on internal communication tools for problem-solving, even when off-site. Health & Safety Ensure the kitchen meets food safety and hygiene standards at all times. Monitor fridge and freezer temperatures weekly and maintain proper food labelling. Enforce safe food handling practices, including HACCP compliance (e.g., delivery checks, cooling, reheating). Maintain cleanliness and ensure that handwashing stations are fully stocked. Administration & Reporting Adjust staffing levels depending on trade to meet labour budget targets. Track waste and bring recurring issues to management’s attention. Ensure personal working hours align with contracts without significant overrun. Communicate overtime, downtime, and any shift issues to management promptly. Contractual Requirements Model professional conduct aligned with company values at all times. Work a flexible schedule, including weekends, evenings, and peak business periods. Record hours accurately in line with company systems; seek approval for leave in advance. Participate in kitchen and management meetings and execute agreed actions. Performance Evaluation Performance will be evaluated based on: Leadership and management of the kitchen during shifts Ability to hit food cost and labour targets Quality of communication and team development Adherence to food hygiene, safety, and operational standards If you have a passion for hospitality, take pride in delivering top-notch food & service, and love creating great experiences for guests, we’d love to hear from you! We’re all about quality, consistency, and a team that brings good energy every single day Applications are only through the link https://forms.monday.com/forms/057b13dd4174d1c823e8595acd2d4158?r=euc1

Step into a role that redefines excellence at the Sheraton Stockholm Hotel, a hallmark of hospitality since 1971 in the heart of Sweden's bustling capital. Aligned with our innovative owners Archer Hotel Management and Marriott International, we merge rich cultural history with modern luxury and a deep dedication to sustainability.    The hotel has just completed a full renovation and we are now looking for a new member to join our a la carte kitchen team in the position of Chef within our newly open New York brasserie restaurant Mr. Bronck.   Read more about it on https://mrbronck.com/ Apart from the restaurant, the a la carte kitchen also serves food to our cocktail bar Sally's and room service.    We believe in nurturing talent and providing opportunities for professional development and offer a workplace where you can learn, grow, and thrive.   Main Responsibilities: Preparation and service of a la carte dishes Full responsibility for own section Responsibility for carrying out ordering and stock rotation where necessary Maintain food standard and perform your duties aligned with the management instructions Ensure proper safety and sanitation of all kitchen facilities and equipment Work cohesively with co-workers as part of a team and work with minimal supervision.   Main Requirements: Culinary education and/or on the job training At least 3 years of culinary experience A true desire to understand guest needs and exceed guest expectations Passion to perform job functions with attention to detail, speed and accuracy Seek own solutions to obstacles that occur from time to time Full awareness of all menu items, their recipes, methods of production and presentation standards Carry out close liaison with all section of the kitchen in order to ensure smooth and efficient service You need to have permission to work in Sweden.     What We Offer: Full-time and part-time positions with a six-month probationary period, as well as hourly employment for occasional shifts. Great opportunities for career growth. A dynamic and inclusive work environment. Employee discounted rates at over 8,000 hotels worldwide.   If you have a passion for hospitality and a focus on delivering outstanding guest experiences, we want to hear from you!   Selection and interviews are conducted on an ongoing basis, and the position may be filled before the final application deadline, so please submit your application as soon as possible.   Join our team and play a key role in creating memorable experiences for our guests!   The Sheraton brand, established in 1937, has been synonymous with excellence in hospitality. The Sheraton Stockholm Hotel, opened in 1971 as the first international 5 star hotel in Stockholm, and it’s an icon in Sweden’s capital city. As part of Marriott International, Sheraton Stockholm Hotel is providing guests with thoughtful amenities, contemporary accommodation, and the best city center location. Our commitment to sustainability aligns with our owner Archer Hotel Managements ethos, making us a unique choice for conscientious travelers. Redefining the Essence of Hospitality  We are in the end of a renovation journey at Sheraton Stockholm.  This marks the beginning of our mission to redefine the essence of hospitality. We have transformed all our spaces, hotel rooms, implemented new food and beverage concepts and expanded our gym and wellness. As we embark on this transformation, we are seeking the best industry people to join our team.

Step into a role that redefines excellence at the Sheraton Stockholm Hotel, a hallmark of hospitality since 1971 in the heart of Sweden's bustling capital. Aligned with our innovative owners Archer Hotel Management and Marriott International, we merge rich cultural history with modern luxury and a deep dedication to sustainability.    We are now looking for a Bartender to join our food & beverage team to ensure exceptional customer service as we align the hotel as one of the top luxury hotels in Stockholm post-renovation.  If you have a passion for hospitality and a focus on delivering outstanding guest experiences, we want to hear from you! We believe in nurturing talent and providing opportunities for professional development. Whether you are starting your journey in hospitality or looking to take the next step in your career, we offer a workplace where you can learn, grow, and thrive.   Key Responsibilities:  •    Prepare and serve a variety of beverages to the highest standard •    Maintain high levels of customer satisfaction, assuring personalised service and addressing guest concerns or needs promptly, ensuring a memorable experience for every guest •    Engage with guests in a warm and professional manner, anticipating their needs and preferences •    Ensure consistent quality in beverage preparation  •    Ensure effective communication and collaboration with other teams and departments Qualifications: •    At least 3 years of experience working in an international cocktail bar •    A solid general knowledge of beverages •    A driven attitude and an eye for detail •    Ability to handle high-pressure situations with efficiency and professionalism •    A strong guest focus and takes satisfaction in delivering high-level service •    A team-oriented mindset, but with the ability to work independently and show initiative •    Excellent communication skills in both Swedish and English; additional languages are a plus   What We Offer: •    A permanent full-time position following the 6-month probation period and we adhere to collective bargaining agreements •    Chance of being part of one of the biggest renovation and re-positioning projects in Stockholm’s hotel scene •    Employment in a company with great opportunities for growth •    A dynamic and inclusive work environment •    Employee discounted rates at over 8500+ hotels worldwide   Join our team and play a key role in creating memorable experiences for our guests!   Working hours follow a rotating schedule, including weekdays, evenings, and weekends according to the hotel's needs.   In addition, a valid Swedish work permit is required.  The Sheraton brand, established in 1937, has been synonymous with excellence in hospitality. The Sheraton Stockholm Hotel, opened in 1971 as the first international 5 star hotel in Stockholm, and it’s an icon in Sweden’s capital city. As part of Marriott International, Sheraton Stockholm Hotel is providing guests with thoughtful amenities, contemporary accommodation, and the best city center location. Our commitment to sustainability aligns with our owner Archer Hotel Managements ethos, making us a unique choice for conscientious travelers. Redefining the Essence of Hospitality We have recently started our much-anticipated renovation journey at Sheraton Stockholm. This marks the beginning of our mission to redefine the essence of hospitality. We will transform all our spaces, hotel rooms, implement new food and beverage concepts and expand our gym and wellness. As we embark on this transformation, we are seeking the best industry people to join our team. About Archer Hotel Management Archer Hotel Management (AHM) is the operational arm of Archer Hotel Capital (AHC), committed to pioneering sustainable management of upscale and luxury hotels in Europe. AHM is dedicated to making a 'world of difference,' empowering teams to foster entrepreneurial cultures and deliver operational excellence. Our commitment includes achieving net zero carbon emissions by 2030 and gaining third-party certification for sustainable practices.

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. About the Role We are looking for an organized, people-oriented professional to step into the role of Office Coordinator, anchoring our vibrant Gothenburg office and serving as the heartbeat of our local team. In this role, you will join a highly collaborative, fast-paced environment where your energy directly impacts the daily happiness of your colleagues. As our Office Coordinator, you will be the first face people meet when they step off the elevator. You aren't just managing a front desk; you are setting the daily tone, energy, and vibe of the office. From welcoming a candidate arriving for an interview to ensuring the music and lighting feel right, you embody our welcoming and transparent culture. Our office is a melting pot of over 35 different nationalities. On any given day, you will be interacting with colleagues from all over the world. We actively embrace this diversity by celebrating multiple international festivities, cultural days, and diverse holidays, making our office an incredibly inclusive and exciting place to work. This role offers a dynamic, collaborative environment where your organizational skills and proactive approach will be highly valued. Your core working hours will be flexible but generally run from 07:00/07:30 to 16:00/16:30 to ensure the office is ready when the team arrives. In this position, you will report directly to the CTO and manage one direct report. To be more specific, your contributions will focus on: Cultivating the Office Atmosphere Breakfast Service Supplier Relations Facility Management Reception Services Event Coordination Requirements At least 2 years of experience in office administration, reception, or facility coordination, ideally within an international, fast-paced corporate or tech environment. A strong background in customer service, hospitality, or a relevant front-facing role where guest satisfaction was your priority. Professional, fluent command of both English and Swedish (written and oral). You will be communicating with local Swedish suppliers as well as our international team daily. People management experience will be considered a plus. Who You Are You genuinely love interacting with people, have a high energy level, and possess a natural ability to make everyone feel comfortable. ou are a collaborative team player who thrives on taking initiative. You don't wait to be told what to do and enjoy the independence of managing your own daily workflow. You are exceptionally neat, detail-oriented, and take pride in maintaining an organized environment. You have excellent control over your tasks and know how to prioritize them in a timely manner. You approach work with a "no task is too big or too small" mindset. It is a distinct advantage if you have prior experience working with modern workplace and office management software, such as: Platforms used to register guests, print badges, or log incoming packages (e.g., Envoy, Slack integrations). Systems for logging maintenance issues or submitting fault reports to landlords. Software used for inventory tracking and streamlined ordering of office supplies, catering, or kitchen essentials. We recognize that exceptional talent comes from diverse backgrounds. If your experience does not perfectly align with every requirement we still welcome your application! We prioritize personality, and are keen on investing in your long-term development. Review of applications and interviews will begin immediately. We recommend submitting your interest promptly to ensure full consideration. Benefits At the Etraveli Group Gothenburg office, you will be part of +200 people, all with different cutting-edge skills and personalities. Our shared ambition, passion, and strong work ethic are what drive us toward the same goals. This foundation allows us to value our individual differences, which we believe are precisely what make us a strong team. With us you can enjoy: Our office is located in Merkurhuset in Gothenburg, a few steps away from public transport and lunch restaurants. We love gaming and after work activities. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

The role… At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests’ relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos!  Main Duties * Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained * Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. * Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co * Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure * Organize, schedule and conduct staff meetings and agendas monthly * Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs * Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed * Work with Reception Manager to establish and maintain department operating procedures * Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties * Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: * Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) * Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team * Must have OpenTable, Salesforce and Opera experience is not a must but would be nice * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 20 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $80,000—$85,000 USD

About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.  Our products empower operators across Europe and beyond — from booking and distribution to payments, operations, and guest experience.  About the Role As a Solution Specialist – Onboarding & Customer Support, you are a key point of contact for hotel and lodging customers using BookVisit. You ensure new clients are onboarded smoothly and supported effectively, helping them realize value quickly and continuously. The role sits at the intersection of onboarding, support, and cross-functional collaboration, with direct impact on customer satisfaction and long-term success. What You Will Do * Lead the end-to-end onboarding process for new customers, ensuring a smooth and structured implementation of BookVisit * Configure the platform to align with each client’s operational needs and workflows * Deliver onboarding sessions and training that enable confident and effective platform usage * Own customer support interactions across phone, email, and digital meetings, providing timely and high-quality assistance * Troubleshoot technical and operational issues related to BookVisit, PMS integrations, and connected third-party tools, escalating complex cases when needed * Document and track support cases accurately in CRM and ticketing systems to ensure traceability and resolution * Collaborate with Sales, Customer Success, and Product teams to enable seamless handovers and continuous service improvement Who You Are * 1–3 years of experience in a customer support, onboarding, or similar client-facing role, preferably within SaaS or the hospitality industry * Solid understanding of hotel and lodging operations, including booking, front desk, and guest service workflows * Comfortable working in SaaS environments, with the ability to troubleshoot cloud-based software and technical issues * Strong verbal and written communication skills in English, with a minimum B1 proficiency level, as well as proficiency in at least one Scandinavian language * Service-minded and solution-oriented, with strong attention to detail and a proactive approach * Experience with property management systems (PMS), booking engines, channel managers, or similar hospitality technology is an advantage Why VISIT? At VISIT, we value a unique blend of professionalism, curiosity, and passion. We look for people who combine confidence with humility, enjoy solving complex challenges, and are motivated by building sustainable, future-proof solutions for the travel industry. What you can expect: – A culture that supports learning, collaboration, and continuous improvement – An international environment with colleagues across more than 10 countries – Work that directly contributes to better experiences for operators, partners, and guests – A company that strives to be reliable, helpful, and constantly improving — with grit and a smile on our faces Location & Ways of Working – Hybrid – Primary office location Gothenburg – Collaboration with international colleagues is part of the role Interested?  We’d love to hear from you! Apply now and join us in building the future of destination tech together.  About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.    Founded in 1999 and headquartered in Gothenburg, Sweden, VIST Group has grown into a team of 350+ employees across more than 10 countries. We describe ourselves as reliable, helpful, and constantly improving — with grit and a smile on our faces.

About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.  Our products empower operators across Europe and beyond — from booking and distribution to payments, operations, and guest experience.  About the Role As a Product Manager at VISIT, you will own the strategy, development, and success of one of our SaaS products within the broader product ecosystem. You will work closely with engineering, design, and commercial teams to deliver high-impact solutions that drive customer value and business growth. This role sits at the intersection of product, technology, and customer experience, with a strong focus on data-driven decision-making and continuous improvement. What You Will Do * Define and drive the product strategy, vision, and roadmap in alignment with company objectives and Group product direction * Own and prioritize the product backlog, ensuring efficient delivery aligned with business goals and customer needs * Collaborate closely with engineering and design teams to translate strategy into clear, actionable deliverables * Act as the primary point of contact for stakeholders across Sales, Marketing, and Customer Success to align product direction * Analyze customer feedback, usage data, and product metrics to inform decisions and improve product performance * Drive cross-functional collaboration to ensure solutions are customer-centric, technically feasible, and commercially viable * Leverage AI tools to enhance research, prioritization, documentation, and insight generation while maintaining strong judgment and quality standards * Identify opportunities to improve product workflows and customer-facing features through AI-enabled capabilities Who You Are * Proven product management experience in a SaaS, software, or digital product environment * Demonstrated experience owning product roadmap, backlog prioritization, and delivery with cross-functional teams * Strong stakeholder management and communication skills, with the ability to influence across technical and commercial functions * Solid analytical skills with experience using product, customer, and business data to drive decisions * Experience working closely with engineering and design teams in agile development environments * Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving environment * Familiarity with AI tools for research, analysis, or product development, combined with sound judgment on responsible AI use * English proficiency, minimum B1 level, is required for this role. Why VISIT? At VISIT, we value a unique blend of professionalism, curiosity, and passion. We look for people who combine confidence with humility, enjoy solving complex challenges, and are motivated by building sustainable, future-proof solutions for the travel industry. What you can expect: – A culture that supports learning, collaboration, and continuous improvement – An international environment with colleagues across more than 10 countries – Work that directly contributes to better experiences for operators, partners, and guests – A company that strives to be reliable, helpful, and constantly improving — with grit and a smile on our faces Location & Ways of Working – Hybrid – Primary office location is Gothenburg or Stockholm. Interested?  We’d love to hear from you! Apply now and join us in building the future of destination tech together.  About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.    Founded in 1999 and headquartered in Gothenburg, Sweden, VIST Group has grown into a team of 350+ employees across more than 10 countries. We describe ourselves as reliable, helpful, and constantly improving — with grit and a smile on our faces.

Hej,  We are now looking for Extra Service Staff for our À la carte & Banquet at Hotel C Stockholm. Hotel C Stockholm offers you a working place that is developing and inspiring.  Hotel C is a part of Nordic Hotels & Resorts, Nordic Choice Hospitality Group.  We also have an affiliation with Preferred Hotels.  Hotel C is unique as the world's first ICEBAR is situated in our hotel. The hotel also has 367 rooms, 12 conference rooms, a restaurant and a bar. Tasks and Responsibilities: Responsible for maintaining service level in the restaurant according to the set standards Responsible for your own station and guests, but always ready to help out a colleague Work according to the sequence of service Make sure that the mise en place for the shift is always spot on, assuring that the mise en place for the next shift is in place Always up to date on food, wine and drink menus in the restaurant Contribution to a great working climate Responsible for reporting defects or points of improvement to the management Responsible for assuring that the opening and closing procedures are followed Responsible for keeping the restaurant clean and in good condition at all times Responsible for following the cashier procedures You are/have: Having a great self confidence and loves taking ownership Experience in similar previous employment   Genuine and honest person Always looking for development Outgoing personality Flexible in working hours An absolute respect for other people and couldn't care less about gender, religion, sexual preferences, culture, handicap etc. Always an example ambassador for the hotel and restaurant in and out of the job Always maintaining a good working atmosphere and motivate your co-workers Become a part of Hotel C Stockholm! Read more about us at: https://hotelcstockholm.se/ Selection is ongoing and the positions may be filled before the last day of application.  (We only accept applications online)  We hope to hear from you soon!

Create Moments. Build Memories. Deliver Extraordinary Hospitality.   About Louma Perched above Dorset's breathtaking Jurassic Coast, Louma is one of the UK's newest luxury countryside destinations. Set within 100 acres of farmland, vineyards and woodland, Louma is far more than a country hotel. It is a place where exceptional hospitality, wellness, estate-to-table dining, nature and meaningful experiences come together to create unforgettable stays. Our estate is home to beautifully designed Farmhouse Rooms, Timber Stables, Stone Barns and Shepherd Huts, alongside a working vineyard, kitchen gardens, luxurious Wellness Barn, indoor & outdoor pool, stables and an ever-evolving programme of bespoke guest experiences. As we continue to grow, we are looking for an exceptional Guest Services Team to help shape every stage of the guest journey and become one of the faces of Louma.   The Opportunity This is much more than a front-of-house role. You will curate exceptional guest journeys from the moment a reservation is made until long after departure. Every interaction is an opportunity to create a lasting impression. You'll become the trusted point of contact for our guests, anticipating their needs, coordinating bespoke itineraries and ensuring every stay feels effortless, personal and memorable. Working closely with every department across the estate, you'll help deliver the warm, intuitive hospitality that defines Louma.   What You'll Be Responsible For * Delivering an exceptional arrival, departure and in-house guest experience. * Co-ordinating bespoke itineraries including dining experiences, spa treatments, vineyard tours, estate activities and local experiences. * Building genuine relationships with guests, anticipating their needs before they ask. * Acting as Louma's ambassador throughout every stage of the guest journey. * Maintaining detailed guest profiles to personalise future visits. * Leading service recovery with confidence, empathy and professionalism. * Coordinating daily guest briefings across Housekeeping, Food & Beverage, Wellness, Estate and Reservations. * Supporting the delivery of seasonal experiences, events and estate activations. * Championing Louma's luxury service standards throughout the hotel. * Continuously identifying opportunities to surprise and delight our guests. Who We're Looking For You'll thrive at Louma if you are naturally warm, curious and genuinely passionate about people. We're looking for someone who: * Loves creating memorable experiences and building lasting guest relationships. * Has exceptional communication and organisational skills. * Notices the smallest details that make the biggest difference. * Is calm, adaptable and thrives in a fast-paced environment. * Enjoys working collaboratively across multiple departments. * Takes pride in exceeding expectations every single day. * Is confident using hotel systems and guest relationship management software. * Is flexible to work weekends, evenings and seasonal peak periods. Why Join Louma? This is an opportunity to become part of an exciting luxury hospitality brand at the beginning of its journey. You'll help shape not only our guest experience, but the future of Louma itself.   Our Benefits * Private Medical Insurance * Private Dental Insurance * Salary Sacrifice Pension Scheme * Life Assurance * Referral Bonus * Performance based Bonus * Annual Salary Review   Why You'll Love It Here At Louma, we believe luxury is found in authenticity, genuine hospitality and meaningful connections. Every member of our team has the opportunity to make someone's day, create lifelong memories and help guests reconnect with what matters most. If you're passionate about people, thrive on creating unforgettable experiences and want to be part of something truly special, we'd love to hear from you.