Sökresultat för "Client Success"

Har du en förkärlek för systemlogik, siffror och affärer? Trivs du i en roll där du får vara både den tekniska experten som löser komplexa lönefrågor och den proaktiva partnern som ser affärsmöjligheter? Tengella i Gävle växer och söker nu dig som vill ha en nyckelroll i att leverera högklassig service till deras kunder! Om tjänsten Tengella AB i Gävle är det marknadsledande tech-bolaget som med sitt molnbaserade affärssystem digitaliserar vardagen för tusentals entreprenörer. Med en stabil omsättning på drygt 31 MSEK och en pågående internationell expansion växer dem så det knakar och nu letar de efter deras nästa nyckelspelare. Det här är rollen för dig som vill ha mer än bara en vanlig supporttjänst. Som Client Success & Operations Associate får du en unik hybridroll där systemförståelse, ekonomi och affärsmässighet flätas samman. Vi söker dig med ambitioner då målsättningen är att du inom 2 år har vuxit in i rollen som supportansvarig. Du kliver in i en miljö präglad av högt tempo, raka rör och ett tydligt fokus på resultat. Som en del av "Tengellafamiljen" får du inte bara en spännande karriärresa, utan även en arbetsplats där gemenskapen är på riktigt och din insats verkligen värdesätts. De kombinerar hårt arbete med inspirationsresor utomlands och satsar stort på ditt välmående genom förmåner som massage, gymkort och generös friskvård. Hos Tengella erbjuds du en stimulerande arbetsmiljö med engagerade kollegor och goda möjligheter att växa och utvecklas inom ett framgångsrikt företag. Är du redo att utvecklas i ett av Gävles mest spännande tillväxtbolag? Rekryteringen sker via Academic Work men innebär en direktanställning hos detta solida och framtidsorienterade bolag. Arbetsuppgifter Som Client Success & Operations Associate fungerar du som bryggan mellan teknik och kundnytta. Ditt fokus ligger på att driva kundvärde genom produktspecialistkunskap och utbildning, samtidigt som du agerar intern stöttepelare inom ekonomiadministration. Med din kompetens inom lön och bokföring hanterar du fakturering och support på ett professionellt och förtroendeingivande sätt. I rollen kommer du bland annat att arbeta med: Hantera kvalificerad support kring fakturering, lön och kollektivavtal. Sköta intern administration, förskottsdebiteringar och retroaktiva justeringar. Genomföra onboarding och utbildning för nya kunder i systemet. Identifiera affärsmöjligheter i kunddialogen och proaktivt föreslå tilläggstjänster. Vi söker dig som Har en bakgrund inom ekonomi och särskilt lön samt förståelse för lagar- och kollektivavtal. Har ett genuint intresse för IT och system – du beskriver dig själv som lite av en "nörd" när det kommer till att förstå tekniska samband. Besitter en naturlig säljanda och business mindset; du ser värdet i tjänsterna och har inga problem att ta betalt för expertis. Är obehindrad i engelska och svenska, både i tal och skrift. (Det är ett stort plus om du dessutom talar norska, finska eller tyska) Har du tidigare erfarenhet av kundsupport eller försäljning ser vi det som en stor fördel. Vi söker dig som är en hårdhudad och lösningsorienterad "doer" som triggas av att leverera resultat under press och aldrig tvekar inför att lyfta luren eller prata pengar med kunder. Vidare är du en förtroendeingivande kommunikatör med den integritet och tydlighet som krävs för att trivas i en miljö präglad av en rak och ärlig jargong. Som person är du stresstålig, noggrann till punkt och pricka och har en sällsynt förmåga att behålla ett positivt mindset även när det stormar. Vår rekryteringsprocess Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess.

Har du en förkärlek för systemlogik, siffror och affärer? Trivs du i en roll där du får vara både produktexperten som löser komplexa lönefrågor och den proaktiva partnern som ser affärsmöjligheter? Tengella i Gävle växer och söker nu dig som vill ha en nyckelroll i att leverera högklassig service till deras kunder! Om tjänsten Tengella AB i Gävle är det marknadsledande tech-bolaget som med sitt molnbaserade affärssystem digitaliserar vardagen för tusentals entreprenörer. Med en stabil omsättning på över 35 MSEK och en pågående internationell expansion samt inom andra affärsområden växer dem så det knakar och nu letar de efter deras nästa nyckelspelare. Då de som företag växer, söker de medarbetare som vill växa. Det är en förutsättning, och attityd samt professionalism väger tungt. Det här är rollen för dig som vill ha mer än bara en vanlig supporttjänst. Som Client Success & Operations Associate får du en unik hybridroll där systemförståelse, ekonomi och affärsmässighet flätas samman. Vi söker dig med ambitioner då målsättningen är att du inom 2 år har vuxit in i rollen som supportansvarig. Du kliver in i en miljö präglad av högt tempo, raka rör och ett tydligt fokus på resultat. Som en del av "Tengellafamiljen" får du inte bara en spännande karriärresa, utan även en arbetsplats där gemenskapen är på riktigt och din insats verkligen värdesätts. De kombinerar hårt arbete med inspirationsresor utomlands och satsar stort på ditt välmående genom förmåner som massage, gymkort och generös friskvård. Hos Tengella erbjuds du en stimulerande arbetsmiljö med engagerade kollegor och goda möjligheter att växa och utvecklas inom ett framgångsrikt företag. Är du redo att utvecklas i ett av Gävles mest spännande tillväxtbolag? Rekryteringen sker via Academic Work men innebär en direktanställning hos detta solida och framtidsorienterade bolag. Arbetsuppgifter Som Client Success & Operations Associate fungerar du som bryggan mellan teknik och kundnytta. Ditt fokus ligger på att driva kundvärde genom produktspecialistkunskap och utbildning, samtidigt som du agerar intern stöttepelare inom ekonomiadministration. Med din kompetens inom lön och back-office hanterar du fakturering och support på ett professionellt och förtroendeingivande sätt. I rollen kommer du bland annat att arbeta med: Hantera kvalificerad support kring fakturering, lön och kollektivavtal. Sköta intern administration, förskottsdebiteringar och retroaktiva justeringar. Genomföra onboarding och utbildning för nya kunder i systemet. Identifiera affärsmöjligheter i kunddialogen och proaktivt föreslå tilläggstjänster. Vi söker dig som Har en bakgrund inom back-office och särskilt lön samt förståelse för lagar- och kollektivavtal. Har ett genuint intresse för IT och system – du beskriver dig själv som lite av en "nörd" när det kommer till att förstå tekniska samband. Besitter en naturlig säljanda och business mindset; du ser värdet i tjänsterna och har inga problem att ta betalt för expertis. Är obehindrad i engelska och svenska, både i tal och skrift. (Det är ett stort plus om du dessutom talar norska, finska eller tyska) Har du tidigare erfarenhet av kundsupport eller försäljning ser vi det som en stor fördel. Vi söker dig som är en hårdhudad och lösningsorienterad "doer" som triggas av att leverera resultat under press och aldrig tvekar inför att lyfta luren eller prata pengar med kunder. Vidare är du en förtroendeingivande kommunikatör med den integritet och tydlighet som krävs för att trivas i en miljö präglad av en rak och ärlig jargong. Som person är du stresstålig, noggrann till punkt och pricka och har en sällsynt förmåga att behålla ett positivt mindset även när det stormar. Vår rekryteringsprocess Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess.

About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll do You’ll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of Mid-Market firms or corporates. Specifically, you will: Design each client’s adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the client’s needs and Legora’s capabilities evolve. Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and guides teams toward maximum value from Legora. Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews. Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end account context and coordination. Partner with GTM on key commercial moments to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities. Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What you bring You care deeply about customer outcomes and you know that transformation has to be designed and led. You’re proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers adopt, grow and succeed. We’re looking for A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations. Experience building tailored, client-level transformation roadmaps and adoption plans and steering them to measurable outcomes. 3 - 6 years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. A track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders. Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. Strong program and project management skills; you keep multi-workstream initiatives moving and your clients confident. Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders and roll up your sleeves with hands-on teams. High EQ: you know when to listen, when to advise and when to act. A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. Comfort with metrics and driven by data, customer health, and outcomes over process. What we offer: At Legora, you’ll have the chance to build long-term, strategic relationships with some of the world’s leading law firms - working on truly impactful problems from day one. You’ll be part of a fast-scaling, entrepreneurial environment where your ideas matter and your growth is a priority. As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our clients and our product evolution. You’ll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we engage and support legal professionals across the globe. We offer a competitive salary, a high-upside equity program, and full support for relocation to our centrally located Stockholm office - designed for focus, energy, and great collaboration. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. As a Sr. Client Account Manager you will manage a portfolio of Nordic Retail Enterprise Brands. You will drive growth with high‑potential, performance, and brand‑focused advertisers. You will harness the power of AI-driven solutions and data intelligence to optimize client outcomes and elevate the account management experience. You will provide strategic direction to drive growth for your clients on Pinterest, helping them realize the opportunity available to expand their business. You will be part of a team culture that values collaboration, innovation and achieving great results. If this sounds like fun, we’d love to hear from you!   What you’ll do: * Build and nurture relationships with our advertising partners; proactively share performance, optimizations, updates, and opportunities. * Ensure that our partners’ objectives and requirements are met by working together with our internal teams (Measurement & Insights, Product Marketing, Creative Strategy, etc). * Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed. * Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc. * Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal. Interpret and communicate campaign results so that the customer sees impact. Evaluate if a digital media campaign is successful and how to troubleshoot. Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct.  * Leverage AI-driven tools and workflows to streamline campaign management, identify emerging trends, and recommend optimizations at scale. * Analyze campaign data using AI-powered insights platforms, translating findings into actionable strategies for client success. * Actively engage in client meetings to understand their key objectives and challenges. Present and explain complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets. * Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed. * Continuously evaluate and adopt AI technologies to enhance account management capabilities and client service.   What we’re looking for: * Digital advertising sales experience within the Retail category, managing high value relationships, driving strategic learning agendas and owning client communication. * Analytical with a strong performance marketing background. * Excited about using insights to create robust creative marketing campaigns that align with trends and moments. * Comfortable managing complex client relationships.  * Able to manage large workloads while remaining a proactive, solutions‑oriented problem solver. * Hands-on experience integrating AI or automation into routine workflow processes, and a curiosity for adopting new AI technologies. * Familiarity with AI-powered marketing, analytics, and reporting tools for scalable account management. * Track record of compelling data-backed storytelling and recommendations. * Expert in managing forecasts and achieving goals. * Strong communication skills in person, on the phone, and through email. * A team player who’s able to work in a fast-paced environment with technical and non-technical teams at scale. * Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge. * Bachelor’s degree in a relevant field such as Business, or equivalent experience.   Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.   In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from one of the following offices; Stockholm #LI-HYBRID #LI-SL2 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. Location based applicants 728 000 kr—1 346 800 kr SEK Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.

Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.   Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.   Who Are We Looking to Add to Our Team? As the CRM Team Lead at Massive Rocket, you’ll take charge of a high‑performing team of CRM Consultants, guiding them as they deliver campaigns and initiatives across multiple channels. You’ll be the engine that keeps execution smooth, performance optimised, and clients genuinely delighted. You’ll provide clear direction, foster strong collaboration, and use your CRM expertise to help your team deliver work that’s consistent, impactful, and aligned with client goals. Your leadership will elevate the quality of our campaigns and play a key role in driving long‑term client success.   What Will You Do? • Lead and support a team of up to 10 CRM Consultants, ensuring their work consistently meets Massive Rocket’s standards for quality, speed, and execution • Hold the team accountable to best‑in‑class delivery practices and the expectations of the CRM Practice • Lead the end‑to‑end execution of CRM initiatives within the Braze platform across multiple channels • Configure and customise Braze to bring strategies and campaigns to life with precision • Design and launch targeted, high‑impact marketing campaigns using Braze’s messaging capabilities • Leverage Braze’s segmentation and personalisation tools to tailor experiences to specific audience groups • Work closely with the strategy team and other stakeholders to ensure flawless alignment between strategy and execution • Partner directly with clients to understand their goals and shape solutions that deliver meaningful, lasting results   What Makes You a Great Fit • 10+ years of CRM experience, delivering high‑quality work across complex customer engagement ecosystems • 4+ years in a leadership or management role (Head of CRM, CRM Team Lead), guiding teams to consistent, high‑impact delivery • 2+ years of hands‑on Braze experience, with a strong command of its features and best practices • Exceptional attention to detail, including QA across campaigns, integrations, and documentation • Strong grounding in digital marketing, with a clear understanding of how CRM fits into the wider customer experience • Proven ability to leverage AI tools to boost productivity and streamline day‑to‑day workflows • Solid understanding of relational databases and data structures for smarter segmentation and personalisation • Proactive, collaborative mindset, thriving in cross‑functional environments • Excellent interpersonal and communication skills, built through agency or client‑facing experience • Comfortable operating in fast‑paced agency settings, managing multiple stakeholders and priorities • Fluent English (C1 level) with strong written and verbal communication   What Will Make You Stand Out • Braze certifications (Practitioner, Marketer, or equivalent) • Deep, hands‑on experience with the Braze platform, confidently using its full feature set to deliver high‑impact campaigns • Strong SQL skills, with experience analysing data to drive smarter segmentation, personalisation, and decision‑making   Why You’ll Love Working Here • Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond • Remote‑First for Life – Work from wherever you feel your best • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable   A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) References – We may request two references, so have names, relationships, and contact details ready For Contractors – Proof of incorporation and up‑to‑date insurance is required   A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.

About Justera Group Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden. About the Role: Justera is currently recruiting a Senior ITSCM (IT Service Continuity Management) Consultant on behalf of one of our key clients in the Gaming industry. Our client is seeking a pragmatic, hands-on expert to lead a critical transformation of their IT resilience capabilities. This is not a role for a theorist; we are looking for a senior professional who can bridge the gap between governance frameworks and operational reality. You will be responsible for building a living, breathing operating model that ensures the business can withstand and recover from technical disruptions in a high-paced, complex environment. Key Responsibilities: In this delivery-focused assignment, your primary objective is to move from "plans on paper" to a functional resilience ecosystem. Your focus will include: Capability Assessment: Evaluating the current IT continuity maturity and identifying critical gaps. Operating Model Design: Establishing governance, policies, and practical "ways of working" that stick. Business Alignment: Defining critical services and dependencies while setting realistic RTO and RPO targets. Vendor Management: Ensuring third-party SLAs are technically and legally aligned with the organization's continuity requirements. Validation & Testing: Designing and implementing robust testing approaches to prove recovery capabilities. Knowledge Transfer: Training internal teams and ensuring a seamless handover of the operating model for long-term sustainability. Mandatory Requirements: Senior-level experience within IT Resilience, IT Governance, or IT Service Management. You must have successfully led at least one end-to-end ITSCM implementation in a complex environment. Strong command of ISO 22301, ISO 27001, and ITIL. Exceptional ability to translate high-level compliance requirements into actionable tasks for technical teams. Full professional proficiency in Swedish and English. Nice to Have: Experience specifically developing IT continuity testing frameworks. Deep knowledge of Business Impact Analysis (BIA) processes. Familiarity with Cloud-native resilience and continuity solutions. Experience from the Gaming or Fintech sectors (high-availability environments). Logistics: Start Date: ASAP (Targeting May 2026). Duration: 7–9 months. Location: Stockholm (Hybrid setup). What We Offer: A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects Competitive compensation and comprehensive benefits package A supportive culture that fosters continuous learning, growth, and professional development Flexible hybrid working model for an optimal work-life balance 25 days of annual leave to recharge and relax An annual wellness allowance of 3,500 SEK to support your health and wellbeing

At Precis, we are a group of friendly experts in media buying, analytics & marketing science, creative and technology with a joint mission to help great companies thrive in the digital landscape. We are committed to building an inclusive and fair workplace that attracts talent and advances its people, regardless of their background, experiences or perspectives. We believe that a diverse set of minds will continue to contribute to our innovative culture and our ability to reinvent ourselves constantly. WHAT YOU WILL BE DOING 💼 Lead the tactical & operational management of one or more digital marketing channels, ensuring flawless campaign execution, from setup to optimisation and detailed performance analysis. Act as the primary point of contact for clients, proactively managing relationships and ensuring that marketing strategies align with their broader business objectives. Drive end-to-end project management, taking full ownership of timelines, delegation to junior colleagues, and deliverables to ensure successful project completion beyond just channel execution. Direct advanced testing and optimisation initiatives within the channel, applying deep expertise to enhance campaign effectiveness and meet client KPIs. Conduct in-depth channel analysis and audits to identify opportunities for improving brand visibility and performance metrics. Advocate for and integrate innovative tools and technologies to enhance operational efficiency and improve campaign results. Deliver data-driven insights and strategic recommendations to senior stakeholders, acting as a trusted advisor to guide their digital investment decisions. Collaborate with relevant platform representatives and internal colleagues to stay ahead of emerging features and best practices, applying these learnings to drive client success. Promote a collaborative environment, leading by example in integrating channel-specific insights with cross-functional team efforts to enhance the overall client experience and success. Facilitate knowledge sharing & mentor junior specialists, providing guidance on channel-specific tactics and fostering an environment of continuous learning. WHAT WE ARE LOOKING FOR ✔️ 4+ years of experience in the digital marketing ecosystem. Comprehensive hands-on experience and deep technical expertise in Paid Search, paired with a strong enough understanding of the broader digital landscape to contribute to holistic media plans and marketing strategies across multiple channels. Strong project management skills, with a proven ability to lead complex projects, manage timelines and stakeholders, and coordinate effectively across different teams. Ability to analyse and interpret data across both marketing & analytics platforms (e.g. GA4) and use insights to drive continuous optimisation and achieve better outcomes. Experience with data visualisation tools (e.g. Looker Studio) and ability to present insights engagingly and understandably. Proficiency in crafting and applying effective testing tactics to discover innovative solutions and boost campaign effectiveness. Proficient in communicating complex ideas clearly in presentations and collaborative discussions. Strong mentoring skills, with a focus on sharing knowledge and fostering a learning environment within the team. Preferably experienced in working with Google BigQuery. WHAT WE OFFER 🌟 You can read our full offering in our handbook. An intense learning environment where you will be able to grow and develop your skills and passions alongside some of the brightest minds in the industry. A culture that is built on collaboration, trust and innovation. We value having fun together - that’s why we also have regular afterworks, team events and a yearly festival. Transparent salary bands - check it out on our site! 30 days paid leave, flexible public holidays, parental pay, a solid pension scheme and key insurance. Our different offices also offer different perks such as massage, health care contributions, free book orders, healthy snacks & great coffee, EAP programs and your choice of PC or Mac. A diverse environment with a high focus on inclusion and belonging. We speak 46 native languages around Precis, and our internal inclusion score is 4.5 out of 5.

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. ABOUT THE ROLE The way legal work gets done is changing, and Engagement is at the center of that transformation. We’re looking for an experienced, strategic Engagement Manager to join our growing team and help the world’s top law firms and corporations fundamentally change the way they work with Legora. This is a role for someone who has led change inside large, complex organizations and knows that real transformation is designed and managed. You will own the adoption and long-term success of your accounts: building the relationships, defining the outcomes and serving as the trusted advisor and quarterback who turns Legora into an embedded part of how legal teams operate. At the heart of the role is designing each client’s adoption playbook and delivering multi-year change-management programs that transform how they work. For every account you will build a tailored roadmap, sequence initiatives from initial rollout through firm-wide scaled adoption, define measurable outcomes and ROI and evolve the program as new AI capabilities and use cases emerge. You will be critical as we continue to build a best-in-class adoption program at Legora, helping clients realize measurable ROI, expand successful use cases and transform the way their teams work. WHAT YOU’LL DO You’ll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of Enterprise firms or corporates. Specifically, you will: * Design each client’s adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. * Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the client’s needs and Legora’s capabilities evolve. * Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and guides teams toward maximum value from Legora. * Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews. * Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end account context and coordination. * Partner with GTM on key commercial moments to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities. * Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. WHAT YOU BRING You care deeply about customer outcomes and you know that transformation has to be designed and led. You’re proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers adopt, grow and succeed. We’re looking for: * A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations. * Experience building tailored, client-level transformation roadmaps and adoption plans and steering them to measurable outcomes. * 4 - 8+ years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. * A track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong program and project management skills; you keep multi-workstream initiatives moving and your clients confident. * Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders and roll up your sleeves with hands-on teams. * High EQ: you know when to listen, when to advise and when to act. * A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. * Comfort with metrics and driven by data, customer health, and outcomes over process. WHAT’S IN IT FOR YOU * Global collaboration: Partner with teams and clients domestic and internationally. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Toronto office designed for ambitious builders. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. ABOUT THE ROLE The way legal work gets done is changing, and Engagement is at the center of that transformation. We're looking for an experienced, strategic Engagement Director to build and lead a multi-layered team within our growing Engagement org that helps the world's top law firms and corporations fundamentally change the way they work with Legora. This is a role for someone who has led change inside large, complex organizations and built and scaled the teams — and the leaders — that deliver it, and knows that real transformation is designed and managed. You will own the adoption and long-term success of an entire vertical (e.g., Enterprise Firms, East or Mid-Market Corps, West) — leading a team of Engagement Associates, Managers, and Senior Managers who build the relationships and define the outcomes, while you reserve yourself for the most strategic accounts and C-suite relationships as the senior strategic advisor who ensures Legora becomes an embedded part of how legal teams operate. At the heart of the role is defining the engagement model for your vertical and building the frameworks and standards your team uses to design each client's adoption playbook and deliver multi-year change-management programs that transform how they work. Across the portfolios in your vertical you'll set the bar for how a tailored roadmap is built, how initiatives are sequenced from initial rollout through firm-wide scaled adoption, how measurable outcomes and ROI are defined, and how the program evolves as new AI capabilities and use cases emerge. You will be critical as we continue to build a best-in-class adoption program at Legora, partnering with Leadership to scale the teams, leaders, and standards that help clients realize measurable ROI, expand successful use cases and transform the way their teams work. WHAT YOU’LL DO You'll lead the post-sale customer experience for a vertical (e.g., Enterprise Firms, East or Enterprise Corporates, East) — owning onboarding, adoption and long-term value realization across every account in it, through the teams and leaders you build. Specifically, you will: * Define the engagement model for your vertical, setting the standard for how your team designs each client's adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that customer adopts Legora and transforms the way they work. * Build the operating rhythms — portfolio and pipeline reviews, health inspection, coaching cadences — that keep the team executing against those playbooks at scale, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as clients' needs and Legora's capabilities evolve. * Coach the team — including other people managers — to act as strategic advisors who deeply understand client goals and legal workflows, reserving yourself for the most strategic accounts and C-suite relationships, to engage executive sponsors, surface high-impact opportunities, and guide clients toward maximum value from Legora. * Set the standard for how the team drives sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews — turning what works across portfolios into repeatable, scalable motions the whole vertical adopts. * Partner with Leadership and orchestrate engagement from cross-functional teams across your vertical to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end context across your portfolio and shaping how Legora delivers value. * Partner with GTM leadership on key commercial moments across the vertical to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities — coaching the team to lead these conversations and stepping in on the most complex or strategic renewals and expansions. * Translate vertical-level feedback into action by collaborating closely with Leadership, Product, Engineering, and Marketing to shape roadmap, positioning, and enablement. WHAT YOU BRING You care deeply about customer outcomes and you know that transformation has to be designed and led — and that scaling it across a vertical takes a high-performing team and the leaders to run it. You're proactive, strategic and comfortable steering demanding, senior stakeholders and executive sponsors through significant change. You take pride in being the reason customers — and the teams behind them — adopt, grow and succeed. We're looking for: * A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations — and building and leading the teams — and leaders — that deliver them at scale. * Experience building the standards and operating rhythms that scale tailored, client-level transformation roadmaps and adoption plans across a vertical and steering them to measurable outcomes. * 10+ years in management consulting, customer success, account management, or a related field, with 5+ years managing client-facing teams — including other managers and team leads — ideally with exposure to high-growth B2B SaaS or Legal Tech. * A track record of owning adoption, retention, and satisfaction across a vertical of enterprise clients and senior stakeholders — and of developing the people and leaders who deliver those outcomes. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong operational discipline; you build inspection frameworks and run tight rhythms that keep multi-workstream initiatives moving across multiple teams and your clients confident. * Excellent communication skills and strong executive presence — written, verbal, and interpersonal. You are trusted in the boardroom with C-suite and legal leaders, coach your team and leaders through them, and roll up your sleeves with hands-on teams. * High EQ: you know when to listen, when to advise, when to coach and when to act — and when to step in versus let your team and leaders lead. * A love of fast-paced, early-stage environments where you build the playbook, the team and the function, not just build for yourself. * Deep data fluency; you read portfolio metrics and account health with rigor and use them to drive decisions across the vertical. WHAT’S IN IT FOR YOU * Global collaboration: Partner with teams and clients domestic and internationally. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Toronto office designed for ambitious builders. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. About the Role The way legal work gets done is changing, and Engagement is at the center of that transformation. We're looking for an experienced, strategic Senior Engagement Team Lead to build and lead a team within our growing Engagement org that helps the world's top law firms and corporations fundamentally change the way they work with Legora. This is a role for someone who has led change inside large, complex organizations and built the teams that deliver it, and knows that real transformation is designed and managed. You will own the adoption and long-term success of an Enterprise vertical — leading a team of Engagement Associates, Managers, and Senior Managers who build the relationships and define the outcomes, while you step in on the highest-stakes accounts as the senior strategic advisor who ensures Legora becomes an embedded part of how legal teams operate. At the heart of the role is building the frameworks and standards your team uses to design each client's adoption playbook and deliver multi-year change-management programs that transform how they work. Across the portfolios on your team you'll set the bar for how a tailored roadmap is built, how initiatives are sequenced from initial rollout through firm-wide scaled adoption, how measurable outcomes and ROI are defined, and how the program evolves as new AI capabilities and use cases emerge. You will be critical as we continue to build a best-in-class adoption program at Legora, scaling the team and the standards that help clients realize measurable ROI, expand successful use cases and transform the way their teams work. What You’ll Do You'll lead a team that owns the post-sale customer experience, across onboarding, adoption and long-term value realization across an Enterprise vertical — firm or corporate. Specifically, you will: * Set the standard for how your team designs each client's adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. * Build the operating rhythms — portfolio reviews, health inspection, coaching cadences — that keep the team executing against those playbooks, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as clients' needs and Legora's capabilities evolve. * Coach the team to act as strategic advisors who deeply understand client goals and legal workflows, stepping in on the highest-stakes accounts yourself to engage executive sponsors, surface high-impact opportunities, and guide clients toward maximum value from Legora. * Set the standard for how the team drives sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews — turning what works across portfolios into repeatable, scalable motions. * Orchestrate engagement from cross-functional teams across your vertical to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end context across your portfolios. * Partner with GTM on key commercial moments across the vertical to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities — coaching the team to lead these conversations and stepping in on the most complex renewals and expansions. * Translate segment-level feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What You Bring You care deeply about customer outcomes and you know that transformation has to be designed and led — and that scaling it takes a high-performing team. You're proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers — and the teams behind them — adopt, grow and succeed. We're looking for: * A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations — and leading the teams that deliver them. * Experience building the standards and operating rhythms that scale tailored, client-level transformation roadmaps and adoption plans across a team and steering them to measurable outcomes. * 8+ years in management consulting, customer success, account management, or a related field, with 3+ years managing client-facing teams — including other managers — ideally with exposure to high-growth B2B SaaS or Legal Tech. * A track record of driving adoption, retention, and satisfaction across a portfolio of enterprise clients and senior stakeholders — and of developing the people who deliver those outcomes. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong operational discipline; you build inspection frameworks and run tight rhythms that keep multi-workstream initiatives moving across a team and your clients confident. * Excellent communication skills and executive presence — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders, coach your team through them, and roll up your sleeves with hands-on teams. * High EQ: you know when to listen, when to advise, when to coach and when to act — and when to step in versus let your team lead. * A love of fast-paced, early-stage environments where you build the playbook and the team, not just build for yourself. * Deep data fluency; you read portfolio metrics and account health with rigor and use them to drive decisions across the team. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What You'll Do: You'll support the post-sale customer experience, contributing to onboarding, adoption and long-term value realization across Legora's strategic and enterprise accounts. Specifically, you will: * Contribute to each client's adoption playbook: supporting the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. * Help execute against that playbook, owning discrete workstreams from initial rollout to firm-wide scaled adoption and adapting as the client's needs and Legora's capabilities evolve. * Build product fluency and a feel for client goals and legal workflows, surfacing opportunities to the leads you support and helping guide client teams toward value from Legora. * Support a structured operating cadence: preparing success plans and training resources, running enablement sessions, and helping with stakeholder check-ins and value reviews. * Coordinate with cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), helping maintain end-to-end account context and coordination. * Support the team on key commercial moments to help ensure seamless handoffs, continuity, and a great customer experience, and to flag expansion signals to the account lead. * Channel customer feedback to Product, Engineering, and Marketing to help inform roadmap, positioning, and enablement. * Track account health and usage in our tools, surfacing early signals of risk or opportunity to the leads you support. * Learn the craft fast — observing how senior Engagement Managers operate, seeking feedback, and applying it as you grow toward owning accounts of your own. What You Bring: You care deeply about customer outcomes and you're eager to learn how transformation is designed and led. You're proactive, organized and energized by supporting demanding, senior stakeholders through significant change. You take pride in helping customers adopt, grow and succeed. * A foundation in management consulting, client advisory, a customer-facing role in B2B SaaS, or the legal field, ideally with exposure to large, complex organizations. * Experience supporting client-level projects and helping drive them toward measurable outcomes. * 1 - 3 years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. * Exposure to supporting adoption, retention, and satisfaction with enterprise clients and senior stakeholders. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong organizational and project management instincts; you juggle multiple workstreams without dropping detail. * Clear, confident communication skills — written, verbal, and interpersonal. You're comfortable running client calls and supporting senior and hands-on stakeholders alike. * High EQ: you know when to listen, when to ask and when to act. * A love of fast-paced, early-stage environments where you are eager to learn the playbook and contribute to building it. * Comfort with metrics and driven by data, customer health, and outcomes over process. * An appetite for AI — eager to automate your own work and pick up the tools the team uses to create leverage. * Curiosity and a growth mindset — you learn complex products and industries fast and want to grow toward owning accounts of your own. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll do You’ll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of Mid-Market firms or corporates. Specifically, you will: * Design each client’s adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. * Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the client’s needs and Legora’s capabilities evolve. * Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and guides teams toward maximum value from Legora. * Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews. * Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end account context and coordination. * Partner with GTM on key commercial moments to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities. * Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What you bring You care deeply about customer outcomes and you know that transformation has to be designed and led. You’re proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers adopt, grow and succeed. We’re looking for * A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations. * Experience building tailored, client-level transformation roadmaps and adoption plans and steering them to measurable outcomes. * 3 - 6 years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. * A track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong program and project management skills; you keep multi-workstream initiatives moving and your clients confident. * Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders and roll up your sleeves with hands-on teams. * High EQ: you know when to listen, when to advise and when to act. * A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. * Comfort with metrics and driven by data, customer health, and outcomes over process. What we offer: * At Legora, you’ll have the chance to build long-term, strategic relationships with some of the world’s leading law firms - working on truly impactful problems from day one. * You’ll be part of a fast-scaling, entrepreneurial environment where your ideas matter and your growth is a priority. * As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our clients and our product evolution. * You’ll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we engage and support legal professionals across the globe. * We offer a competitive salary, a high-upside equity program, and full support for relocation to our centrally located Stockholm office - designed for focus, energy, and great collaboration. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Requirements The ideal candidate will: Hold a third level Engineering Qualification Have 10 years plus experience of operation at a senior executive level within the construction industry Demonstrate a proven track record of delivering large-scale construction projects Demonstrate a proven track record of successful client management Drive safety to the highest standards Have strong interpersonal skills with the ability to communicate at all levels within the organisation Excellent organizational skills with an ability to produce quality work Proven commercial skills with the ability to manage projects to budget hours and commercial return target Proven experience of managing senior, technical and complex teams to successful outcomes Proven experience of leading and developing team members in direct and matrix reporting lines Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business A forward planner who identifies and resolves project issues Proven experience in multiple project delivery Reporting to the Regional Director Sweden, you will be responsible for the management and delivery of construction projects in a specific region of Sweden. The role will span from pre-construction planning stage to post-completion stage. Key Responsibilities As a member of the senior project management team, you have the opportunity to influence safety culture onsite by demonstrating personal commitment, setting clear expectations, and effectively communicating safety policies. By consistently modelling safe behaviour, prioritising safety above productivity, and ensuring that all workers receive proper training and resources, you can foster an environment where safety is ingrained in every aspect of the construction process. Encouraging open communication, recognising, and rewarding safe behaviour, and conducting regular inspections further reinforce the importance of safety. By taking these steps, you can help create a culture where safety is a shared value and a top priority for all stakeholders involved in the project. Strategic Ownership, management, and execution of all project elements from concept through to handover Create a project profitability strategy and ensure execution of same Accountable and responsible for the profitability of a specific large-scale project Develop, lead, and execute strategies for a project to ensure projected profitability is achieved and quality and safety standards are maintained Deploy these effectively throughout the project so that objectives are achieved at project level Deliver visible leadership on all health and safety matters Develop a project execution strategy and agree same with the project team and the client Monitor the effectiveness of the strategy and modify as necessary to accommodate changing circumstances throughout the life of the project Identify and develop innovative techniques that deliver cost effective construction that will gain industry approval Create an atmosphere of trust and collaboration through sound decisions and clear leadership which elicits respect and inspires teams at all levels within the company Leadership Creating a culture of commercial awareness through every stage of the project Create and leading a culture which prioritises safety and people at all phases of the project Implement and co-ordinate construction solutions on all projects Review internal processes on an ongoing basis and identify areas for improvement Liaise with the commercial director on the implementation and co-ordination of commercial solutions across specific projects Use strong communication skills to deliver professional presentations to clients, design team members and build client relationships Delivery of all projects within programme and on budget Lead and manage construction teams to ensure efficient project performance Identify and actively manage construction risk Set up and maintain the project compliance tracker (PCT) for early notification of any significant project issues with potential compliance risk for the company Empower growth within the teams through effective delegation, training, and professional development Champion and uphold Collen’s values in all aspects of the role Report and participate in company leadership meetings when required Effectively communicate relevant information to the company leadership Uphold position of trust Business Development Represent Collen in the public arena acting always to maintain Collen’s reputation and build a public profile for the Company Collaborate with the business development department Achieve new work and repeat business by increasing the market perception of Company’s capability, actively working industry contacts, and building a professional network Develop cost saving techniques which contribute to successful tendering

We are looking for a CTO to join our leadership team at ALM Partners! You will co-own ALM Partners' technology direction together with product and technology teams, ensuring alignment with our long-term business success. You will focus on enabling us through technology, rather than owning business or product decisions. You will act as a strategic sparring partner to the leadership team and business units, helping translate technological developments into actionable direction and strengthening proactive, future-oriented decision-making. Your scope spans AI enablement, cloud infrastructure, internal IT, product-development support, technology partnerships and external technology positioning, so you will carry both CTO and CIO responsibilities. A central part of your mandate is to lead ALM Partners' company-wide AI strategy and responsible adoption of AI technologies. You will help us identify where AI can improve expert work, client value, scalability and operational efficiency, while ensuring secure and controlled implementation in a regulated financial-sector environment. This is a high-impact C-level role with meaningful ownership. You are expected to use that ownership to shape how technology drives our next phase of growth and how ALM Partners is positioned as an AI-enabled advisory and RegTech company in the Nordic financial sector. Location: Finland or Sweden. Must be able to travel to Helsinki twice a month. You'll be driving Internal ICT and enablement (CIO scope) Own and develop internal ICT capabilities and governance Ensure a scalable, secure and efficient technology environment Drive AI enablement across the company and establish responsible AI adoption principles Enable business units in technology-related execution Own technology principles, policies, architecture guardrails and the security approach AI strategy and responsible technology adoption Lead ALM Partners' company-wide AI strategy and practical roadmap Move AI from experimentation to repeatable, value-creating use cases Support secure, ethical and controlled use of AI tools, data and automation Ensure AI adoption supports the expectations of regulated financial-sector clients External technology positioning (CTO scope) Build active dialogue with clients, prospects and technology providers Develop understanding of technology adoption in the financial sector Define ALM Partners technology direction slightly ahead of the market Support client work through new technology opportunities Contribute to ALM Partners' external technology thought leadership through client discussions, events and selected market-facing content Strategic sparring and leadership support Act as a technology sparring partner for business units Support the leadership team and board in technology, AI, cloud, security and architecture topics Translate technology trends into business-relevant insights Strategic partnerships and ecosystems Build relationships with key technology providers, such as Microsoft, AWS, Google and selected AI providers Identify commercial and development collaboration opportunities Build selected relationships with startups, universities, research communities and innovation ecosystems where they support ALM Partners growth and client value What success looks like A clear, shared understanding of where the company stands in relation to the technology and AI landscape A well-articulated technology and AI focus: where to invest, what to deprioritize, and why Reduced reactivity and stronger anticipation of market, technology, security and regulatory developments Practical AI use cases that improve expert work, client value and operational scalability Stronger external credibility in discussions on secure, modern and AI-enabled technology solutions in the financial sector What we're looking for Strong leadership and people management capabilities, including the ability to lead through others, operate in a matrix-like environment and drive change Strong architectural capability and judgement, with the ability to guide business and product teams in making technology choices that support a modern, scalable, secure and AI-capable architecture Deep understanding of technology landscapes, such as Microsoft environments, product development, cloud, data platforms, AI and information security Experience and/or capability to work successfully in regulated, high-security or high-trust environments, such as financial services, telecom, security, critical infrastructure or similar Ability to understand technology implications in highly regulated financial-services environments and translate them into practical business guidance Proven ability to influence strategic technology decisions at senior level Strong communication skills and the ability to engage and challenge senior stakeholders Ability to represent ALM Partners externally in discussions with clients, prospects and partners, bringing a clear point of view on secure, modern and AI-enabled technology solutions in the financial sector A high level of ownership and drive - this role requires someone who proactively shapes direction, not follows it Ability to thrive and build clarity in a changing environment - a must in a growing scaleup organization Excellent English skills Nice to have Previous C-level or leadership team experience Banking, finance, RegTech, risk management or regulatory-reporting experience Experience in international and/or scaleup organizations Familiarity with Nordic markets Finnish or Swedish language skills Established network in the Microsoft, cloud, AI, cyber-security or financial-technology ecosystem What we offer A key leadership role in a growing, profitable and stable company, largely owned by its employees, operating in an expanding market A chance to shape ALM Partners technology direction, AI adoption and external technology positioning during our next phase of growth Supportive work culture with a strong sense of community Comprehensive benefits, including occupational health and dental care, sports, culture and lunch benefits, as well as extensive insurance coverage Continuous learning, such as access to Coursera, support for certifications and professional development Hybrid working environment, offering flexibility and trust in how and where you work Compensation The overall compensation level and structuring for this senior leadership role will be further discussed at the beginning of the recruitment process. Apply now. We review applications continuously and will get back to you as soon as possible.

Description About Us Winthrop Technologies is Europe’s only dedicated data centre delivery partner, offering full turnkey solutions from design through to construction and commissioning. Headquartered in Dublin, we deliver projects across Europe and have become the most trusted name in our sector. About the Role We have opportunities for Junior Quantity Surveyors at all levels to join the team on a major data centre project in Skelleftea Sweden.. The successful candidates will be responsible for managing all costs and value for the project (or project elements) for which they are responsible. Key to success in these roles will be the ability to work with team members to procure subcontract packages and other critical elements of the works. About You You will bring experience of managing multiple subcontract packages and also collaborating with client representatives to successfully deliver on business objectives. This role is ideal for someone who enjoys taking ownership, is solutions-focused, and values clear communication. Key Responsibilities Work with the senior project team to procure subcontract packages and other critical elements of the works. Generating quantified work packages, ITTs and budgets from technical documents. Analysis & presentation of tender returns. Preparation and agreement of subcontract documents. Commercial management of multiple subcontract packages from order through to final account, monthly payments, variation and claims management. Continuous monitoring of costs and financial entitlement on the packages / projects under your control. Active engagement with clients, subcontractors, designers and internal team members. Submission of contractually compliant commercial documentation. Development, submission and agreement of external valuations. Negotiation and agreement of variations, omissions and final accounts with subcontractors and clients in a timely and professional manner. Regular cost / value and cash flow reporting. Pro-actively work to resolve conflicts where possible. Supervision and development of junior members of the commercial team. Requirements Relevant degree, typically with 2+ years’ relevant experience. Strong technical understanding of building construction and processes. Familiarity with various methods of measurement. Strong interpersonal skills with the ability to build strong business relationships. Strong analytical and problem-solving abilities. Excellent budgeting and financial forecasting skills. Familiarity with Buildsoft, CostX or similar is advantageous. Data Centre experience is advantageous. Benefits Work for a leading Construction company specialising in Data Centres Competitive salary packages Collaborative working environment Develop your career with a supportive team

Job Title: Legal PA - Succession & Tax Ready to take your career to the next level? We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together. ________________________________________ The role in 60 seconds * Role: Legal PA * Team: Succession & Tax * Location: Exeter * Working Pattern: Full-time Why it matters: This position offers an opportunity to support our Legal 500 ranked Succession & Tax team by delivering essential secretarial and administrative assistance that contributes directly to the group’s success. ________________________________________ What you’ll do This opportunity is ideal for someone with legal secretarial experience who is ready to take ownership of case progression and provide high-quality support in a meaningful and dynamic legal environment. In this role, you’ll:  * Deliver high-quality legal secretarial support to fee earners in a fast-paced, client-focused environment. * Manage complex diary schedules and coordinate travel arrangements to ensure fee earners are fully prepared for meetings and commitments. * Oversee matter setup and ensure compliance with internal risk and regulatory procedures * Draft, amend, and maintain precedent letters and house-style documents with accuracy and attention to detail. * Communicate professionally with clients and stakeholders on behalf of fee earners, ensuring clarity and consistency. * Have the opportunity to grow into a lead or supervisory role within the team, with clear pathways for progression. ________________________________________ What we’re looking for * A proven track record of providing high quality administration/secretarial support within a legal/professional services environment. * Previous experience in Private Client matters is advantageous but not essential. * Strong IT skills including proficiency in Microsoft Office; ability to use legal case management and document management systems. * Excellent organisational, communication and stakeholder management skills. * The ability to deal with highly confidential information with tact and sensitivity. * Superb attention to detail and accuracy (verbal, written, and numerical). * The desire to work in a fast paced, collaborative, and friendly team. ________________________________________ Join a seriously ambitious firm At Foot Anstey, we’re committed to making a difference for our people, our clients, and society. Here’s what makes us stand out: * An ambitious growth strategy that opens up opportunities for our people to make their mark. * A client base that spans household names, thriving startups, and ambitious enterprises. * A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative. * A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities. * Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals. ________________________________________ Progressive benefits tailored to you We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing, including: * Competitive salary and performance-linked bonus. * Enhanced parental leave policies. * Private healthcare and wellbeing initiatives (e.g., mental health support, gym memberships). * An open, flexible working environment. * Find out more about our benefits and work environment here Life at Foot Anstey | Foot Anstey ________________________________________ Ready to apply? * Hit the "Apply Now" button. * Send us your CV and a quick note on why this role is perfect for you. * Our team will review your application and be in touch, whatever the outcome. * Invited for interview? * With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do. * We’re here to support your individual needs. If you require any adaptations or adjustments, we’re more than happy to accommodate these. Before your interview, we’ll contact you to discuss the themes we’ll cover and answer any questions you might have. * If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know. Let’s make your next career move the start of something extraordinary.