Sökresultat för "Claims Handling"

Global Assistance helps travelers abroad. We assist both insurance companies and companies with holidaymakers, business travellers and expatriate employees. Our core competencies are medical assistance, travel assistance and claims handling, all of which are services that are handled at our 24/7 emergency Response Centers around the world. Falck Global Assistance is expanding its travel claims department and is looking for a service-oriented and native/C2 Danish-Speaking Claims Handler for an immediate opening at our Stockholm office. In this role, you will be a crucial point of contact for Danish- and English-speaking travelers, helping them navigate their claims when unexpected incidents occur. This is an excellent opportunity for someone with strong problem-solving skills and a background in customer service or claims to join a world-leading assistance company. You will be handling travel claims, such as cancellation, baggage delay, and illness and holiday compensation for Swedish and Danish insurance companies and businesses. You will be responsible for ensuring that customers receive prompt, efficient, and accurate advice and case handling, in accordance with their insurance policy terms. The customer is at the core of our business, and our focus is to ensure every customer feels they are in safe hands, which is why customer service is central to us. Your primary tasks will be: Processing and managing incoming claims in Danish and English. Creating and registering new cases. Gathering relevant information about the claim. Providing telephone advice to private and/or business travelers, as well as interpreting and communicating insurance policy terms, both verbally and in writing. Qualifications: Native/C2-level Danish and fluent in English, both spoken and written. Accustomed to working with the Microsoft Office suite. Some years of work experience in customer-focused roles and experience working with CRM systems. As a person you: Has strong communications skills and enjoys talking to customers on the phone and does so with empathy. Understands how to maintain a suitable pace with a good balance between quality case handling and processing an agreed number of claims per day. Thrives in a dynamic environment and enjoys working with different insurance policies. Takes responsibility for their tasks and likes to work independently – always with the option to ask for help. Wants to be part of a team with a strong focus on well-being and knowledge sharing. You recognize yourself in Falcks Winning Behaviours: We Build Trust, We Are Committed To Care, Together, We Create More Value  We offer An exciting and unique role where you make a real difference for people in need of assistance. The opportunity to be part of a world-leading company in Travel and Claims Assistance, with a focus on innovation and high competence. A job in a leading international group with offices in countries including Sweden, Denmark, Norway, Spain, Turkey, Thailand, and the USA, with community-focused owners who actively support research in Health and Life Sciences. A workplace in the heart of Stockholm with motivated employees who thrive in their roles. Collective agreement  Other information  Permanent position, starting with a 6-month probation period. Working hours are between 8 a.m. and 5 p.m. on a two-week rotating schedule.  Are you interested? For more information about the job, please send an email to Claims Team manager på gabriela.corona@falck.com. Welcome with your application via the indicated applying channel. The application deadline is August 16th 2026, and the selection- and interview process will start from second half of August. We don´t accept applications via email We look forward to hearing from you! Become part of Falck - Bring Care Into Your Career!

Vi söker nu en kundtjänstmedarbetare för ett längre konsultuppdrag inom kundtjänst/reklamation till Royal Design. I rollen blir du en viktig del av kundserviceavdelningen där du ansvarar för att hantera reklamationsärenden och säkerställa att kunderna får ett professionellt, smidigt och lösningsorienterat bemötande via telefon, e-post och chatt. Du är en viktig länk mellan kunden och verksamheten och arbetar för att säkerställa hög kundnöjdhet och en positiv upplevelse av Royal Design. Dina huvudsakliga arbetsuppgifter innefattar att: Besvara kundärenden via telefon, e-post och chatt. Hantera reklamationer, returer, leveransfrågor och frågor kring beställningar. Dokumentera och registrera reklamationsärenden enligt företagets rutiner. Arbeta aktivt med merförsäljning när möjlighet finns. Identifiera återkommande kundproblem och bidra med förbättringsförslag till kundserviceprocesserna. Samarbeta med andra avdelningar såsom lager, inköp, ekonomi och IT för att hitta effektiva lösningar. Delta i interna utbildningar och teammöten. Säkerställa att företagets rutiner, policys och riktlinjer följs i det dagliga arbetet. För att trivas i rollen är du serviceinriktad, kommunikativ och lösningsorienterad. Du har ett professionellt bemötande och trivs med att hantera kundärenden där du får analysera situationer och hitta rätt lösning. Du är noggrann, ansvarstagande och har en god administrativ förmåga. Du arbetar strukturerat även när tempot är högt och har lätt för att prioritera mellan olika arbetsuppgifter. Samtidigt är du en lagspelare som uppskattar samarbete och ser värdet av att hjälpa både kunder och kollegor. Har du tidigare erfarenhet av reklamationshantering, kundservice alternativt lager är det meriterande, men vi lägger stor vikt vid din personlighet och ditt engagemang. Detta är ett konsultuppdrag där du blir anställd av Insitepart och arbetar hos Royal Design. Start sker enligt överenskommelse. Du blir en del av ett engagerat team där kundupplevelsen står i fokus och där du får möjlighet att utvecklas inom kundservice och reklamationshantering. Låter detta som din nästa utmaning? På Insitepart är alla välkomna att söka jobb oavsett ålder, kön, erfarenhet eller etnisk bakgrund. Vi lägger stor vikt vid personlig lämplighet eftersom vi vet att rätt person på rätt plats skapar ett stort mervärde för både kund och medarbetare. Vi arbetar med löpande urval och intervjuer, vilket innebär att tjänsten kan komma att tillsättas innan sista ansökningsdag. Skicka därför gärna in din ansökan så snart som möjligt. Har du frågor om tjänsten är du varmt välkommen att kontakta Frida Olsson på frida.olsson@insitepart.se.

Coordinator – Purchase Orders & Demand (Raw Material Procurement) Would you like to work in a central role where you can combine procurement, system expertise, and close collaboration with both internal and external stakeholders? We are now looking for a Coordinator to join our Raw Material Procurement team in Avesta. In this role, you will play an important part in ensuring that our raw material supply chain operates efficiently—from purchasing and delivery to follow-up and invoice management. You will work closely with Category Managers, suppliers, and various functions across the business, giving you a varied workday and a broad understanding of the overall operation. About the Role As a Coordinator, you will have a broad responsibility within the procurement and planning process. You will work operationally in SAP, monitor deliveries, and maintain ongoing communication with suppliers while contributing to the structure and quality of our processes. Your responsibilities will include: Creating and managing purchase orders in SAP and ensuring data accuracy. Communicating with suppliers and following up on deliveries and deviations. Reviewing incoming invoices and ensuring that prices and terms are correct. Handling claims and compensation processes when required. You will also play an important role in our continuous development efforts: Act as Key Super User in SAP, supporting the team and driving improvements. Participate in digitalization and process efficiency initiatives. Contribute to demand planning and monthly closing activities. Collaboration and Stakeholder Management This is a broad role with many points of contact, both internally and externally. You will work closely with colleagues within raw material procurement and collaborate daily with functions such as production, logistics, and finance. Externally, you will maintain ongoing contact with suppliers, customs agents, and transportation providers. Internally, you will work with Supply Chain Management (SCM), Quality, and Controlling teams. Who Are You? We are looking for someone who thrives in a structured role where accuracy and accountability are essential. You are proactive, solution-oriented, and enjoy collaborating with others. To succeed in this role, you should: Have experience within procurement, logistics, finance, or a related field. Possess a solid understanding of the procure-to-pay process. Be experienced in working with SAP and have strong IT skills. Communicate fluently in both Swedish and English. Experience from an industrial environment or working with raw materials is considered an advantage. As a person, you are organized and detail-oriented while also taking initiative and driving work forward. You enjoy a role where you can combine detailed administrative work with collaboration and problem-solving. Why Outokumpu? Outokumpu is a global leader in stainless steel and an important contributor to the green transition. With more than 100 years of experience, we are today one of the world's most sustainable producers of stainless steel—a material that is 100% recyclable. At Outokumpu in Avesta, you will become part of an organization where safety, quality, and continuous improvement are at the core of everything we do. You will have the opportunity to make an impact, develop your skills, and contribute to a high-performance culture. We offer: An important and rewarding role close to the business. A stable employer within an international group. Opportunities for professional development. Secure employment with collective bargaining agreements and attractive benefits. A workplace with a strong focus on safety, sustainability, and collaboration. Application & Contact Please submit your application no later than 2026-08-02 through our careers page. Selection is ongoing, and the position may be filled before the application deadline. Please note that, due to the summer vacation period, there may be some delays in the recruitment process and communication. We appreciate your patience and understanding. Contact: Veronica Norström, Hiring Manager – veronica.norstrom@outokumpu.com Josefine Frisendahl, Talent Acquisition Partner – josefine.frisendahl@outokumpu.com Union Representatives: Unionen: Patrik Sundell, +46 70 088 10 11 Ledarna: Patrik Norberg, +46 70 088 12 06 Sveriges Ingenjörer: Gunnar Lindstrand, +46 70 088 19 57

🌟About the Role: We are looking for an Aftersales Executive for one of our clients to ensure every customer's experience continues well beyond the point of purchase. You will be the key link between the customer and our service teams — handling requests, resolving issues, and building the long-term relationships that drive loyalty and repeat business in EV domain. 🎯Key Responsibilities: ▸ Manage customer service requests, complaints, and aftersales enquiries in a timely and professional manner. ▸ Coordinate with service, technical, and support teams to ensure swift and effective resolution. ▸ Follow up with customers post-service to confirm satisfaction and identify any further needs. ▸ Maintain accurate service records, warranty documentation, and activity reports. ▸ Support warranty claims, scheduled maintenance bookings, and renewal processes specific to EV ownership. ▸ Educate customers on charging best practices, software updates, and ongoing vehicle care. Requirements: ▸ Experience in customer service, aftersales, or service coordination role, automotive or EV experience preferred. ▸ Strong communication and problem-solving skills with a calm, solutions-focused approach. ▸ Ability to manage multiple customer interactions efficiently without compromising quality. ▸ Familiarity with EV technology, charging infrastructure, and ownership considerations is a strong advantage. ▸ Proficiency in CRM tools and service management systems preferred. In case you have any question, please feel free to reach out to shivangi@minnovation.se

Title: Product Lifecycle Engineer Location: Sweden Department: Product Support Reporting to: Technical Manager – Product Support About the role As a Product Lifecycle Engineer at Berg Propulsion, you will play a key role in safeguarding the performance, reliability and quality of our products throughout their operational life. The role sits within the Product Support Technical Team and works closely with colleagues across engineering, purchasing and quality as well as with external partners such as suppliers, shipyards and vessel owners. In this role, “product health” refers to monitoring and safeguarding how Berg Propulsion products perform in operation, ensuring that technical issues are properly investigated and that lessons learned lead to product and quality improvements. You will lead and support technical investigations related to warranty claims and product performance, ensuring that issues are properly analysed and resolved. A central part of the role is to translate findings into improvements that strengthen product quality, reduce future claims and support long-term customer satisfaction. The position requires both technical understanding and the ability to work in complex situations involving multiple stakeholders across the global organization. Key responsibilities Safeguard the technical, functional and commercial integrity of Berg Propulsion products throughout their operational life. Drive and coordinate quality events and product improvement activities related to field performance. Lead, assess and coordinate technical investigations related to warranty claims, either remotely or onsite when required, to determine root cause and support decision-making. Provide technical and commercial guidance during customer warranty claim processes. Contribute to continuous product improvement initiatives together with cross-functional teams. Issue and manage service letters when product updates or operational guidance need to be communicated to customers. Work closely with the Quality team to perform root cause analysis and implement corrective actions. Coordinate internally with Product, Product Support and Purchasing teams and externally with suppliers, shipyards and vessel owners. Your profile We are looking for a technically strong and structured professional who is comfortable analysing complex technical issues and guiding investigations across multiple stakeholders. You likely have: A university degree in engineering, or equivalent experience. At least 5 years of experience in product support within the marine industry. Experience working with product investigations, technical troubleshooting or warranty handling. Ability to lead technical investigations and coordinate work across teams. Strong communication skills and the ability to work constructively with both internal teams and external partners. You work in a structured and methodical way and are able to maintain focus on processes and established principles even under pressure. What you will contribute In this role you will contribute by: Strengthening the customer experience in terms of reliability and perceived quality of Berg Propulsion products. Turning technical investigations into concrete product improvements. Supporting a lifecycle perspective on our products and their performance in operation. Ensuring that improvement initiatives lead to measurable results. About the team The Product Support Technical Team works globally to support vessels in operation and ensure that field experience feeds back into product development and quality improvements. The team collaborates closely with engineering, purchasing and quality functions across the Berg organization. What we offer A technically challenging role in a global marine technology company. Opportunities to work closely with product development, quality and global service teams. An environment focused on operational excellence and continuous improvement. The opportunity to influence how product knowledge from the field drives future product development. For questions about the position, contact Jonas Milefors 📞 +46 31 7548121 ✉ jonas.milefors@bergpropulsion.com

HVDC (High Voltage Direct Current) is a product group in Hitachi Energy, which develops, manufactures and sells DC transmission systems on a global market. HVDC technology is used to transmit electricity over long distances and for power transmission via submarine cables. It is also used to connect power systems. The opportunity As a Project Manager, you will be responsible for project execution, budget, time schedule, project scope & changes, project team management and effective communication with both internal & external stakeholders. You will be the customer’s voice into our organization and will secure customer satisfaction and achievement of overall project goals. Our Projects are global and multidisciplinary and deal with the Warranty in our delivered HVDC projects as well as our Base Service Orders. The size of projects varies from 1 – 60 MUSD. Our project teams are multicultural and multinational. Our leaders are the engine for bringing the inclusion and diversity of thought to life and we need you who want to be a part of our journey! The position as Project Manager is based within the HVDC Service organization. You will be a part of a team that has a passion for customer satisfaction and continuous improvements. We have fun at work and what we do is important with a direct impact on our customers, co-workers and HVDC’s success! We are interested in knowing more about you and what you can contribute, so do not hesitate to apply even if you do not meet all the requirements. You will be based in Ludvika, Sweden and we also offer flexible work-from-home options. How you’ll make an impact Act as the main contact for the customer and the Hitachi Energy representative during the project execution, to ensure high customer satisfaction and build a long-term trustworthy customer relationship. Project Management of HVDC Base Service Orders (small upgrade projects as well as material delivery projects), leading the project team with clear direction, ensuring alignment with customer requirements and achievement of technical, safety, quality, and financial targets. Project Management of Warranty Projects, manage all warranty issues for your assigned project(s), distribute and follow-up the actions with the involved technical departments, suppliers, and the customer(s). Register and manage non-conformances. Communication with customers and suppliers by handling CCRP’s from customers, register and administrate QIT’s and register CCRP’s to internal suppliers and organizations. Manage contract negotiations and claims in collaboration with contract managers and legal functions. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background As a Project Manager you are structured, open-minded and communicative. You are a curious person with the drive to challenge yourself and the organization for continuous development in both short and long term. Bachelor’s degree in a technical field or have equivalent work experience. Proven working experience in relevant field, preferably within HVDC Project Management, the minimum objective is Associate Certification (APM) or similar. Contract Management experience and experience from field operations, C&P engineering and main circuit equipment is considered valuable. As you will be part of a company that operates on a global arena, fluency in English is required. Swedish is strongly preferable for collaboration with local stakeholders. What we offer Collective agreement Flexible working hours Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various training and educations supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for an exciting new challenge? Does the above description sound like you? You are welcome to apply! Due to summer vacations, the screening and selection process will begin in mid-August. Thank you for your understanding and patience during this period. Union representatives - Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Ledarna: Frank Hollstedt, +46 107 38 70 43; Unionen: Fredrik Holmberg, +46 107 38 21 85. All other questions can be directed to Talent Acquisition Partner, Carina Riström carina.ristrom@hitachienergy.com

Sales Support Representative Hönö | Berg Propulsion About Berg Propulsion Since 1912, Berg Propulsion has been developing technology that drives the global maritime industry forward. From our origins as a Swedish shipyard, we have grown into an international leader in marine propulsion systems, delivering propellers, thrusters, control systems, and hybrid-electric solutions to customers around the world. Our vision is to make global shipping safer and more sustainable. Through innovation, technical expertise, and close collaboration with our customers, we develop solutions that reduce environmental impact while delivering outstanding performance and operational reliability. At our headquarters in Hönö, you'll find a collaborative and welcoming work environment with short decision-making paths, high engagement, and a strong team spirit. Here, cutting-edge technology is combined with the genuine Berg culture—where collaboration, accountability, and continuous development are at the heart of everything we do. Are You Our Next Sales Support Representative? We are currently looking for two new colleagues to join our Sales Support team. As part of our team, you will play a key role in supporting the operational backbone of our aftermarket business. This position is ideal for someone who enjoys coordinating multiple tasks, thrives in a structured environment, and is energized by collaborating with others to ensure a smooth and efficient order process. You will join a highly skilled and committed team known for its positive attitude and strong sense of collaboration. We support one another, share knowledge, and work together to find solutions—even when the pace is high. The Role As a Sales Support Representative, you will be responsible for ensuring that customer orders are handled efficiently and with a high level of quality—from handover by the Sales team through delivery and invoicing. You will act as a central point of coordination between several internal departments, ensuring that accurate information is maintained in our systems, deliveries are monitored, and any deviations are managed in a structured manner. The role is primarily an internal support function with many cross-functional contacts throughout the organization. We are also in an exciting phase of development, implementing new ways of working and improving our processes. Therefore, we are looking for someone who enjoys contributing ideas and sees continuous improvement as a natural part of everyday work. Key Responsibilities In this role, you will be responsible for: Ensuring an efficient order flow from handover through delivery and invoicing. Registering and administering customer orders in the ERP system. Managing price adjustments and updating item master data. Monitoring deliveries and handling deviations. Coordinating daily activities with Production, Purchasing, Logistics, and other internal departments. Managing returns and warranty claims. Ensuring that information and documentation in our systems is accurate and up to date. You will have the authority to prioritize and reschedule orders, manage price updates, determine lead times in collaboration with the business, and independently handle standardized warranty and claims processes. QualificationsRequired Upper secondary school diploma or equivalent. Preferred Post-secondary education in Engineering, Logistics, Business Administration, Finance, or a related field. Experience & Skills We believe you have: Experience in Sales Support, After Sales, Order Management, or a similar coordination role. Experience working with ERP systems and other business administration systems. Excellent communication skills in both Swedish and English, spoken and written. Preferred Experience working in a B2B environment. Knowledge of spare parts, service processes, or technical products. Personal Qualities We place great emphasis on your personal qualities and believe you recognize yourself in the following: Communicative – You build strong relationships, communicate clearly, and establish trust. Structured and Detail-Oriented – You work methodically, stay organized, and maintain a high level of quality. Service-Minded – You naturally enjoy supporting others and delivering excellent service. Solution-Oriented – You focus on opportunities and find effective solutions to challenges. Responsible and Proactive – You take ownership of your work, drive tasks forward, and actively contribute to improvements. Why Join Berg Propulsion? At Berg Propulsion, you'll become part of a company where people enjoy their work and have the opportunity to grow. We offer a workplace by the sea, short decision-making paths, and a culture built on collaboration, support, and shared success. You will have a manager who leads with trust, encourages initiative, and supports your professional development as you grow in your role. To give you the best possible start, we provide a well-structured onboarding program. You will begin by learning about our products in our production environment before gradually being introduced to our systems, processes, and ways of working. We Look Forward to Receiving Your Application! During the summer holiday period, our recruitment process will be temporarily paused. This means we will not begin reviewing applications or conducting interviews until after the summer. We will review all applications and contact selected candidates as soon as the recruitment process resumes. Thank you for your patience. We wish you a wonderful summer and look forward to receiving your application! Contact Azaro Dominguez ✉ azaro.dominguez@bergpropulsion.com

Overview As a Data Center Inventory & Asset Technician (DIAT) within Microsoft’s Cloud Operations & Innovation (CO+I) organisation, you will play a critical role in supporting the inventory, logistics, and asset management processes that keep our datacentres running efficiently. In this hands-on role, you will conduct inventory audits, manage inbound and outbound shipments, coordinate vendor access and security escorts, process warranty returns, and maintain accurate asset records. You will gain valuable experience in inventory management, logistics operations, warranty administration, and data-bearing device destruction while building a career within Microsoft’s global cloud infrastructure business. This position is site-based. As public transport options are limited, personal transportation is recommended. CO+I is the organisation that powers Microsoft’s cloud services, including Azure, Office 365, Bing, Xbox, and OneDrive. Our teams deliver the foundational infrastructure that supports millions of customers worldwide while benefiting from ongoing training, professional certifications, career development programmes, and growth opportunities. Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses globally. Sustainability, innovation, and operational excellence are central to how we design, build, and operate our infrastructure. Our mission is to empower every person and organisation on the planet to achieve more. Guided by our values of respect, integrity, and accountability, we foster an inclusive culture where everyone can thrive. Responsibilities Perform inventory and asset management activities, escalating issues when required. Process and document incoming and outgoing deliveries accurately and efficiently. Coordinate warranty claims and Return Merchandise Authorisation (RMA) processes, including packaging, shipping, receiving, and tracking hardware replacements. Maintain accurate inventory records across asset and configuration management systems. Conduct cycle counts, audits, inventory reconciliation, and discrepancy reporting. Ensure proper inventory tracking, staging, and stock management practices. Perform secure destruction of data-bearing devices in accordance with Microsoft policies and service level requirements. Monitor stock levels and notify management of shortages or replenishment needs. Coordinate security escorts for vendors and third-party service providers when required. Follow security, compliance, and data management policies at all times. Apply sound judgement and complete work effectively with minimal supervision. Embody Microsoft’s culture and values in daily operations. Qualifications Required Qualifications High School Diploma or equivalent with experience in warehouse operations, supply chain, inventory management, logistics, retail, IT environments, or a related field. Equivalent practical experience will also be considered. Valid driver's licence and willingness to travel between sites when required. Security Requirements Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including: Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter. Preferred Qualifications Experience in warehousing, logistics, inventory management, or supply chain operations within an IT or technology environment. Experience operating material-handling equipment such as forklifts, pallet jacks, chassis lifts, or similar equipment. Strong attention to detail and experience maintaining inventory accuracy in large-scale operational environments. Equivalent experience in related operational or logistics roles. Compensation & Benefits This role may be hired at different levels depending on qualifications and experience. Logistics Technician ATR-B Typical annual base salary in Sweden: SEK 322,000 – 421,000 Logistics Technician ATR-C Typical annual base salary in Sweden: SEK 370,000 – 531,000 Additional benefits and compensation may apply depending on employment type and location. Further information is available on Microsoft’s Sweden compensation page: Microsoft Sweden Pay & Benefits This position will remain open for a minimum of five days, with applications accepted on an ongoing basis until the role is filled.

About us At Techrytera AB, recruitment starts with you. We are a staffing and recruitment company with deep expertise and a clear focus on IT and Engineering. With our industry knowledge and close dialogue with both candidates and clients, we create precise matches where the right skills meet the right needs. We believe that a truly great match is not just about a job description – it’s about your experience, your potential, and what you genuinely want to develop in. That’s why we always focus on the individual. By understanding your background, motivations, and ambitions, we can connect you with assignments and roles at our clients where you have the right conditions to grow and make an impact. Our goal is to build long-term and meaningful collaborations – for both you as a candidate and for our clients. Job Description Uppdragsbeskrivning We are looking for a Senior Java Developer with Azure experience for our client.  They are, in-house, building a financial product to support payments for claims in Volvo (both warranty and service contract claims).  There is an existing module in the solution UCHP – Unified Claim Handling Process – that has been supporting claim payments. This functionality is now being replaced by a new product called UFF (UCHP Financial Flow).  The UFF application is a new finance-focused component carved out of the UCHP monolith to meet updated legal requirements across multiple markets. It receives claim cost data for items ready for payment, calculates dealer payouts, generates payment and specification documents, and integrates with external systems (Master Finance/SAP, document archiving, and the EDI integration platform). The solution supports restartable processing, resend capabilities, document download APIs, and status publication, while maintaining audit-friendly storage of transmitted payloads and documents.  At the start of 2026, the first EDI markets were onboarded to UFF. The product roadmap for this year includes support for several additional EDI markets. In addition, the roadmap also includes new functionality required for a number of markets as part of the Elvira project (Master Finance 2.0) rollout plan. Next in line is support for the new information model in 2027 (also part of Master Finance 2.0).  Technology used: Java Spring Boot microservices with a clear hexagonal architecture Event-driven design Azure services such as Event Hub, Storage, and Cosmos DB MQ integration secured with mutual TLS DevSecOps via Azure Pipelines Security tooling: Sonar, SCA, SAST, DAST Containerized with Docker and deployed on Azure Red Hat OpenShift Monitoring using Splunk  Required skills (1 = low, 2 medium, 3 high level of skill)  Microservice design, 2 Java Spring boot, 3 Liquibase, 1 Azure Devops CI/CD pipeline, 3 NoSQL like Mongo db or cosmos db, 2 Azure cloud competence, 1 Websphere MQ, 1 Container service like openshift, 2 Docker, 1 Terraform, 1 Kafka or similar streaming solution, 1 Application When you apply through Techrytera AB, you’re not just applying for a job – you’re starting a dialogue about your career path. We want to get to know you, your experience, and your ambitions so that we can match you with the right opportunities at our clients. Does this sound interesting? Submit your application or get in touch with us to learn more. We look forward to discovering the next step in your career together with you.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.    About the Role:  As Counsel, Litigation & Risk Management, you will help lead the company’s response to employment- related and operational disputes, and help proactively manage legal risk across a large, multi-state care network. You will partner closely with both HQ and Care operations teams to address pre-litigation disputes and litigation, provide practical advice on employment and compliance issues, and build scalable processes that reduce risk and support compliant growth. This role is critical to ensuring that Honor navigates an increasingly complex regulatory and litigation landscape while continuing to operate efficiently and compassionately at scale. You will have the opportunity to directly influence business practices, shape risk mitigation strategies, and work at the intersection of legal, operations, and technology. This is a remote role. Occasional time-sensitive matters may require responsiveness outside of standard business hours or travel. About the Team: The Care Platform Legal team provides practical legal support to Honor’s operations, People team, and leadership across a multi-state workforce. In this role, you will work closely with the Vice President, Deputy General Counsel (Care, Litigation & Employment) and a Risk Management & Litigation Specialist. You will also be part of the broader Legal, Standards, and Advocacy team, working collaboratively to support and advise on matters across the company. As Counsel  at Honor, you will:   * Manage and drive strategy for employment-related disputes (including wage & hour, discrimination, and retaliation matters) and improving outcomes through effective case assessment and resolution strategy, and identifying trends and root causes to inform proactive risk mitigation and operational improvements * Provide advice on non-employment claims, including service-related incidents, professional liability matters, and other operational risks * Draft and respond to attorney demand letters and other pre-litigation correspondence, partnering with internal stakeholders to develop strategy and position the company effectively * Partner cross-functionally with People, Operations, and leadership teams to provide practical, risk-balanced legal advice that enables compliant decision-making across the Care network * Identify systemic legal risks and develop scalable solutions, using data, technology, and trend analysis to reduce exposure and improve legal and  operational practices at scale * Help manage outside counsel and litigation spend, ensuring high-quality representation while driving efficiency and accountability * Represent the company in administrative proceedings including EEOC, CRD/DFEH, and similar agencies, as necessary, delivering strong, consistent advocacy aligned with company strategy * Help the CPL team build and enhance legal processes, playbooks, and training materials, leveraging technology to increase consistency, speed, and clarity in how legal guidance is delivered across the organization * Support internal investigations and sensitive employee matters, providing sound judgment and clear guidance in high-stakes or ambiguous situations Leadership Principles You’ll Be Assessed On: * Fly high and dive deep - Ability to operate strategically while also digging into details, connecting day-to-day legal work to broader business goals * Balance Incremental and Radical Change - Uses sound judgment to make practical improvements today while identifying opportunities for more transformative, long-term solutions in the future * Identify Problems - Proactively spots issues, determines root causes where possible, and drives toward clear, effective solutions * Think Systemically - Considers the broader impact of decisions across teams and processes, ensuring solutions work at scale and support the business holistically We’re looking for you to bring:  * J.D. and active bar membership, with 4–6 years of relevant legal experience * Strong employment law and litigation experience, including handling disputes and administrative claims (e.g., EEOC or state agencies) * Deep knowledge of California wage & hour law and familiarity with multi-state employment compliance * Experience drafting employment documents, or contributing to motions, pleadings, and litigation strategy * Excellent written and verbal communication skills, with the ability to translate complex legal concepts into practical business guidance * Intellectual curiosity; digs into issues, asks thoughtful questions, and challenges assumptions rather than taking things at face value * Practical, solutions-oriented mindset; partners with the business in a helpful, pragmatic way rather than taking a purely risk-averse approach Preferred: * In-house experience or advising high-growth, multi-state employers * Experience with related areas such as workers’ compensation, insurance claims, professional liability, or commercial disputes * Familiarity with healthcare, non-medical home care, or franchise models * Interest in technology, data, and AI-driven legal solutions The annual base  salary range for this role is $171,900 - $191,000. Individual compensation will be commensurate with the candidate's experience and qualifications.  Base pay is just one part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including a zero cost plan for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, Employee Assistance Program. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.  At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.